Unable to add users with MySQL 5.5.8 under Windows

2010-12-16 Thread Tim Thorburn

Hello,

I just downloaded MySQL 5.5.8 (Win64 version) today and installed it on 
my dev machine.  Previously I had MySQL 5.1.51 installed - as I've 
always felt it was better to uninstall the old before installing the new 
with Windows, I uninstalled 5.1.51 by doing the following:

- As Administrator, I ran DOS prompt and entered NET STOP MYSQL
- Ran MySQL Instance Configuration Wizard to remove the current instance
- Uninstalled MySQL Server 5.1.51 from Control Panel
- Went through my Users, ProgramData, and Program Files folders to 
delete any references to MySQL.

- Reboot computer

I should mention this is Windows 7 Ultimate 64-bit.  After rebooting I 
installed MySQL 5.5.8 for Win64 using the downloaded MSI file.  Once 
MySQL was installed, I downloaded and installed the current version of 
Workbench (5.2.31a).  When I run Workbench, I see that the MySQL server 
is indeed running - I'll also mention that this is my first time using 
Workbench, until now I had been using the older MySQL Administrator GUI, 
however it stopped working with 5.5.8.  So, back in Workbench, I goto 
Manage Security under the Server Administration heading, choosing the 
default Local instance: MySQL server to connect to.  Next I click 
Accounts and finally Add Account at the bottom of this screen.  Under 
Details for Account newu...@% I add in the user name I want, type the 
password twice, I've tried leaving Limit Connectivity to Hosts Matching 
as % and localhost.


Once I'm finished adding the user, I click Apply - however I'm presented 
with the following error message:


/Unhandled exception: Error adding account accountn...@%:/

I've tried adding a user in MySQL Administrator, as I am more familiar 
with it.  It provides a different error:


/Error while storing the user information.  The user might have been 
deleted.  Please refersh the user list./


A command prompt pop-up appears with this error stating the following:

/** Message: save user: error adding new user entry

/I've googled the above error messages and found that either bug reports 
with similar wording were either abandoned, or supposed to be fixed 
already.  Any thoughts, or should I go back to 5.1.51 and wait for the 
next point release of the 5.5 line?


TIA,
-Tim


Re: Unable to add users with MySQL 5.5.8 under Windows

2010-12-16 Thread Tim Thorburn

On 12/16/2010 3:42 AM, Tim Thorburn wrote:
I should mention this is Windows 7 Ultimate 64-bit.  After rebooting I 
installed MySQL 5.5.8 for Win64 using the downloaded MSI file.  Once 
MySQL was installed, I downloaded and installed the current version of 
Workbench (5.2.31a).  When I run Workbench, I see that the MySQL 
server is indeed running - I'll also mention that this is my first 
time using Workbench, until now I had been using the older MySQL 
Administrator GUI, however it stopped working with 5.5.8.  So, back in 
Workbench, I goto Manage Security under the Server Administration 
heading, choosing the default Local instance: MySQL server to connect 
to.  Next I click Accounts and finally Add Account at the bottom of 
this screen.  Under Details for Account newu...@% I add in the user 
name I want, type the password twice, I've tried leaving Limit 
Connectivity to Hosts Matching as % and localhost.


Once I'm finished adding the user, I click Apply - however I'm 
presented with the following error message:


/Unhandled exception: Error adding account accountn...@%:/

I've tried adding a user in MySQL Administrator, as I am more familiar 
with it.  It provides a different error:


/Error while storing the user information.  The user might have been 
deleted.  Please refersh the user list./


A command prompt pop-up appears with this error stating the following:

/** Message: save user: error adding new user entry


To add, I was able to successfully add a user to MySQL 5.5.8 with 
phpMyAdmin - would this point to a bug in the GUI tools?


Thanks again


Re: Unable to add users with MySQL 5.5.8 under Windows

2010-12-16 Thread Shawn Green (MySQL)

On 12/16/2010 03:53, Tim Thorburn wrote:

On 12/16/2010 3:42 AM, Tim Thorburn wrote:

I should mention this is Windows 7 Ultimate 64-bit. After rebooting I
installed MySQL 5.5.8 for Win64 using the downloaded MSI file. Once
MySQL was installed, I downloaded and installed the current version of
Workbench (5.2.31a). When I run Workbench, I see that the MySQL server
is indeed running - I'll also mention that this is my first time using
Workbench, until now I had been using the older MySQL Administrator
GUI, however it stopped working with 5.5.8. So, back in Workbench, I
goto Manage Security under the Server Administration heading, choosing
the default Local instance: MySQL server to connect to. Next I click
Accounts and finally Add Account at the bottom of this screen. Under
Details for Account newu...@% I add in the user name I want, type the
password twice, I've tried leaving Limit Connectivity to Hosts
Matching as % and localhost.

Once I'm finished adding the user, I click Apply - however I'm
presented with the following error message:

/Unhandled exception: Error adding account accountn...@%:/

I've tried adding a user in MySQL Administrator, as I am more familiar
with it. It provides a different error:

/Error while storing the user information. The user might have been
deleted. Please refersh the user list./

A command prompt pop-up appears with this error stating the following:

/** Message: save user: error adding new user entry


To add, I was able to successfully add a user to MySQL 5.5.8 with
phpMyAdmin - would this point to a bug in the GUI tools?

Thanks again



Yes, that would be a problem localized to the GUI tool. Please visit
http://bugs.mysql.com/
and either open a new bug describing your problems or add your details 
to any existing bugs that may already match your description. The team 
that manages that tool may ask for additional information so please do 
respond or we will close the bug as No Feedback.


Warmly,
--
Shawn Green
MySQL Principal Technical Support Engineer
Oracle USA, Inc.
Office: Blountville, TN

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