Re: [Nagios-users] check_smtp issues

2008-01-18 Thread Alex Dehaini
Do a manual telnet on port 25 from the nagios server to the mail server in
connect and see if you can connect.

On Jan 18, 2008 5:38 AM, Julie S. Lin [EMAIL PROTECTED] wrote:

 Hi All

 Sorry for the incomplete info, I do know better, really.  Pls forgive.

 Anyways, below is the result I get when I manually run check_smtp
 from my plugins directory.  This is on a redhat es4 machine running 1.2
 nagios
 (yes, very outdated I know).

 [EMAIL PROTECTED] plugins]# ./check_smtp mail.xxx.com
 Socket timeout after 10 seconds
 [EMAIL PROTECTED] plugins]# ./check_smtp mail.yyy.com
 SMTP OK - 0 second response time

 * so check_smtp fails on one mail server but not the other
 mail.xxx.com is behind the same firewall as the nagios server
 but on a different network
 mail.yyy.com is on another network outside of the firewall
 is there anything I should know about having nagios check_smtp server
 within
 a firewall??

 And of course, mail is working just fine.
  mail -v [EMAIL PROTECTED]
 Subject: foo
 .
 EOT
 Null message body; hope that's ok
 [EMAIL PROTECTED] Connecting to mail.xxx.com. via esmtp...
 220 xxx.com ESMTP
  EHLO anywhere.com
 250-xxx.com Ok.
 250-AUTH PLAIN LOGIN CRAM-MD5
 250-AUTH=PLAIN LOGIN CRAM-MD5 X-NETSCAPE-HAS-BUGS
 250-STARTTLS
 250-XVERP=Courier
 250-XEXDATA
 250-XSECURITY=NONE,STARTTLS
 250-PIPELINING
 250-8BITMIME
 250-SIZE
 250 DSN
  STARTTLS
 220 Ok
  EHLO anywhere.com
 250-xxx.com Ok.
 250-AUTH PLAIN LOGIN CRAM-MD5
 250-AUTH=PLAIN LOGIN CRAM-MD5 X-NETSCAPE-HAS-BUGS
 250-XVERP=Courier
 250-XEXDATA
 250-XSECURITY=NONE,STARTTLS
 250-PIPELINING
 250-8BITMIME
 250-SIZE
 250 DSN
  MAIL From:[EMAIL PROTECTED] SIZE=48
 250 Ok.
  RCPT To:[EMAIL PROTECTED]
 250 Ok.
  DATA
 354 Ok.
  .
 250 Ok. 47903A17.3806
 [EMAIL PROTECTED] Sent (Ok. 47903A17.3806)
 Closing connection to mail.xxx.com.
  QUIT
 221 Bye.

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Marc
 Powell
 Sent: Thursday, January 17, 2008 7:33 PM
 To: nagios-users@lists.sourceforge.net
 Subject: Re: [Nagios-users] check_smtp issues



  -Original Message-
  From: [EMAIL PROTECTED] [mailto:nagios-users-
  [EMAIL PROTECTED] On Behalf Of Julie S. Lin
  Sent: Thursday, January 17, 2008 6:36 PM
  To: nagios-users@lists.sourceforge.net
  Subject: [Nagios-users] check_smtp issues
 
  Hi
 
  I just added a new mail server and am having trouble getting
 check_smtp
  to check it properly.  This mail server is on a different network than
  my nagios server
  HOWEVER, I can telnet to the standard ports ( 25 and 993 just fine)
 
  check_smtp to another mail server on yet another network works.


 You should tell us what the problem is. Be very specific. We can't help
 if we don't know and we aren't going to guess.

 --
 Marc


 -
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-- 
Alex Dehaini
Developer
Site - www.alexdehaini.com
Email - [EMAIL PROTECTED]
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Re: [Nagios-users] check_smtp issues

2008-01-18 Thread Julie S. Lin
Hi All

it turned out to be a simple firewall issue.  the new mailserver was not 
allowed
to respond to the nagios checks.  what are the ports used by 
check_smtp ? 
i'm using whatever version of check_smtp  came with the install of 
nagios 1.2

J


Alex Dehaini wrote:

 Do a manual telnet on port 25 from the nagios server to the mail 
 server in connect and see if you can connect.

 On Jan 18, 2008 5:38 AM, Julie S. Lin [EMAIL PROTECTED] 
 mailto:[EMAIL PROTECTED] wrote:

 Hi All

 Sorry for the incomplete info, I do know better, really.  Pls forgive.

 Anyways, below is the result I get when I manually run check_smtp
 from my plugins directory.  This is on a redhat es4 machine
 running 1.2
 nagios
 (yes, very outdated I know).

 [EMAIL PROTECTED] plugins]# ./check_smtp mail.xxx.com 
 http://mail.xxx.com
 Socket timeout after 10 seconds
 [EMAIL PROTECTED] plugins]# ./check_smtp mail.yyy.com 
 http://mail.yyy.com
 SMTP OK - 0 second response time

 * so check_smtp fails on one mail server but not the other
 mail.xxx.com http://mail.xxx.com is behind the same firewall as
 the nagios server
 but on a different network
 mail.yyy.com http://mail.yyy.com is on another network outside
 of the firewall
 is there anything I should know about having nagios check_smtp
 server within
 a firewall??

 And of course, mail is working just fine.
  mail -v [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]
 Subject: foo
 .
 EOT
 Null message body; hope that's ok
 [EMAIL PROTECTED] Connecting to mail.xxx.com
 http://mail.xxx.com. via esmtp...
 220 xxx.com http://xxx.com ESMTP
  EHLO anywhere.com http://anywhere.com
 250-xxx.com http://250-xxx.com Ok.
 250-AUTH PLAIN LOGIN CRAM-MD5
 250-AUTH=PLAIN LOGIN CRAM-MD5 X-NETSCAPE-HAS-BUGS
 250-STARTTLS
 250-XVERP=Courier
 250-XEXDATA
 250-XSECURITY=NONE,STARTTLS
 250-PIPELINING
 250-8BITMIME
 250-SIZE
 250 DSN
  STARTTLS
 220 Ok
  EHLO anywhere.com http://anywhere.com
 250-xxx.com http://250-xxx.com Ok.
 250-AUTH PLAIN LOGIN CRAM-MD5
 250-AUTH=PLAIN LOGIN CRAM-MD5 X-NETSCAPE-HAS-BUGS
 250-XVERP=Courier
 250-XEXDATA
 250-XSECURITY=NONE,STARTTLS
 250-PIPELINING
 250-8BITMIME
 250-SIZE
 250 DSN
  MAIL From:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] SIZE=48
 250 Ok.
  RCPT To: [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]
 250 Ok.
  DATA
 354 Ok.
  .
 250 Ok. 47903A17.3806
 [EMAIL PROTECTED] Sent (Ok. 47903A17.3806)
 Closing connection to mail.xxx.com http://mail.xxx.com.
  QUIT
 221 Bye.

 -Original Message-
 From: [EMAIL PROTECTED]
 mailto:[EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]
 mailto:[EMAIL PROTECTED]] On Behalf Of
 Marc Powell
 Sent: Thursday, January 17, 2008 7:33 PM
 To: nagios-users@lists.sourceforge.net
 mailto:nagios-users@lists.sourceforge.net
 Subject: Re: [Nagios-users] check_smtp issues



  -Original Message-
  From: [EMAIL PROTECTED]
 mailto:[EMAIL PROTECTED]
 [mailto:nagios-users- mailto:nagios-users-
  [EMAIL PROTECTED]
 mailto:[EMAIL PROTECTED]] On Behalf Of Julie S. Lin
  Sent: Thursday, January 17, 2008 6:36 PM
  To: nagios-users@lists.sourceforge.net
 mailto:nagios-users@lists.sourceforge.net
  Subject: [Nagios-users] check_smtp issues
 
  Hi
 
  I just added a new mail server and am having trouble getting
 check_smtp
  to check it properly.  This mail server is on a different
 network than
  my nagios server
  HOWEVER, I can telnet to the standard ports ( 25 and 993 just fine)
 
  check_smtp to another mail server on yet another network works.


 You should tell us what the problem is. Be very specific. We can't
 help
 if we don't know and we aren't going to guess.

 --
 Marc


 -
 This SF.net email is sponsored by: Microsoft
 Defy all challenges. Microsoft(R) Visual Studio 2008.
 http://clk.atdmt.com/MRT/go/vse012070mrt/direct/01/
 ___
 Nagios-users mailing list
 Nagios-users@lists.sourceforge.net
 mailto:Nagios-users@lists.sourceforge.net
 https://lists.sourceforge.net/lists/listinfo/nagios-users
 ::: Please include Nagios version, plugin version (-v) and OS when
 reporting
 any issue.
 ::: Messages without supporting info will risk being sent to /dev/null


 -
 This SF.net email is sponsored by: Microsoft
 Defy all challenges. Microsoft(R) Visual Studio 2008.
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 ___
 Nagios

Re: [Nagios-users] check_smtp issues

2008-01-18 Thread Marc Powell

On Jan 17, 2008, at 11:38 PM, Julie S. Lin wrote:

 Hi All

 Sorry for the incomplete info, I do know better, really.  Pls forgive.

 Anyways, below is the result I get when I manually run check_smtp
 from my plugins directory.  This is on a redhat es4 machine running  
 1.2
 nagios
 (yes, very outdated I know).

 [EMAIL PROTECTED] plugins]# ./check_smtp mail.xxx.com
 Socket timeout after 10 seconds

Try running with verbose output. You should also perform the test as  
the nagios user. --

check_smtp -H mail.xxx.com -v

What version of the plugins are you using? There were a number of  
issues with check_smtp in old releases that have since been fixed.  
There was a problem similar to this with Exchange; it wouldn't QUIT  
properly or something like that. If you're using an older version and  
the verbose output above doesn't show anything interesting, try  
upgrading to the latest plugins or at least the latest check_smtp.

--
Marc

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[Nagios-users] check_smtp issues

2008-01-17 Thread Julie S. Lin
Hi

I just added a new mail server and am having trouble getting check_smtp 
to check it properly.  This mail server is on a different network than 
my nagios server
HOWEVER, I can telnet to the standard ports ( 25 and 993 just fine)

check_smtp to another mail server on yet another network works.

J

-
This SF.net email is sponsored by: Microsoft
Defy all challenges. Microsoft(R) Visual Studio 2008.
http://clk.atdmt.com/MRT/go/vse012070mrt/direct/01/
___
Nagios-users mailing list
Nagios-users@lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/nagios-users
::: Please include Nagios version, plugin version (-v) and OS when reporting 
any issue. 
::: Messages without supporting info will risk being sent to /dev/null


Re: [Nagios-users] check_smtp issues

2008-01-17 Thread Marc Powell


 -Original Message-
 From: [EMAIL PROTECTED] [mailto:nagios-users-
 [EMAIL PROTECTED] On Behalf Of Julie S. Lin
 Sent: Thursday, January 17, 2008 6:36 PM
 To: nagios-users@lists.sourceforge.net
 Subject: [Nagios-users] check_smtp issues
 
 Hi
 
 I just added a new mail server and am having trouble getting
check_smtp
 to check it properly.  This mail server is on a different network than
 my nagios server
 HOWEVER, I can telnet to the standard ports ( 25 and 993 just fine)
 
 check_smtp to another mail server on yet another network works.


You should tell us what the problem is. Be very specific. We can't help
if we don't know and we aren't going to guess.

--
Marc


-
This SF.net email is sponsored by: Microsoft
Defy all challenges. Microsoft(R) Visual Studio 2008.
http://clk.atdmt.com/MRT/go/vse012070mrt/direct/01/
___
Nagios-users mailing list
Nagios-users@lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/nagios-users
::: Please include Nagios version, plugin version (-v) and OS when reporting 
any issue. 
::: Messages without supporting info will risk being sent to /dev/null


Re: [Nagios-users] check_smtp issues

2008-01-17 Thread Julie S. Lin
Hi All

Sorry for the incomplete info, I do know better, really.  Pls forgive.

Anyways, below is the result I get when I manually run check_smtp
from my plugins directory.  This is on a redhat es4 machine running 1.2
nagios
(yes, very outdated I know).

[EMAIL PROTECTED] plugins]# ./check_smtp mail.xxx.com
Socket timeout after 10 seconds
[EMAIL PROTECTED] plugins]# ./check_smtp mail.yyy.com
SMTP OK - 0 second response time

* so check_smtp fails on one mail server but not the other
mail.xxx.com is behind the same firewall as the nagios server
but on a different network
mail.yyy.com is on another network outside of the firewall
is there anything I should know about having nagios check_smtp server within
a firewall??

And of course, mail is working just fine.
 mail -v [EMAIL PROTECTED]
Subject: foo
.
EOT
Null message body; hope that's ok
[EMAIL PROTECTED] Connecting to mail.xxx.com. via esmtp...
220 xxx.com ESMTP
 EHLO anywhere.com
250-xxx.com Ok.
250-AUTH PLAIN LOGIN CRAM-MD5
250-AUTH=PLAIN LOGIN CRAM-MD5 X-NETSCAPE-HAS-BUGS
250-STARTTLS
250-XVERP=Courier
250-XEXDATA
250-XSECURITY=NONE,STARTTLS
250-PIPELINING
250-8BITMIME
250-SIZE
250 DSN
 STARTTLS
220 Ok
 EHLO anywhere.com
250-xxx.com Ok.
250-AUTH PLAIN LOGIN CRAM-MD5
250-AUTH=PLAIN LOGIN CRAM-MD5 X-NETSCAPE-HAS-BUGS
250-XVERP=Courier
250-XEXDATA
250-XSECURITY=NONE,STARTTLS
250-PIPELINING
250-8BITMIME
250-SIZE
250 DSN
 MAIL From:[EMAIL PROTECTED] SIZE=48
250 Ok.
 RCPT To:[EMAIL PROTECTED]
250 Ok.
 DATA
354 Ok.
 .
250 Ok. 47903A17.3806
[EMAIL PROTECTED] Sent (Ok. 47903A17.3806)
Closing connection to mail.xxx.com.
 QUIT
221 Bye.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Marc Powell
Sent: Thursday, January 17, 2008 7:33 PM
To: nagios-users@lists.sourceforge.net
Subject: Re: [Nagios-users] check_smtp issues



 -Original Message-
 From: [EMAIL PROTECTED] [mailto:nagios-users-
 [EMAIL PROTECTED] On Behalf Of Julie S. Lin
 Sent: Thursday, January 17, 2008 6:36 PM
 To: nagios-users@lists.sourceforge.net
 Subject: [Nagios-users] check_smtp issues
 
 Hi
 
 I just added a new mail server and am having trouble getting
check_smtp
 to check it properly.  This mail server is on a different network than
 my nagios server
 HOWEVER, I can telnet to the standard ports ( 25 and 993 just fine)
 
 check_smtp to another mail server on yet another network works.


You should tell us what the problem is. Be very specific. We can't help
if we don't know and we aren't going to guess.

--
Marc


-
This SF.net email is sponsored by: Microsoft
Defy all challenges. Microsoft(R) Visual Studio 2008.
http://clk.atdmt.com/MRT/go/vse012070mrt/direct/01/
___
Nagios-users mailing list
Nagios-users@lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/nagios-users
::: Please include Nagios version, plugin version (-v) and OS when reporting
any issue. 
::: Messages without supporting info will risk being sent to /dev/null


-
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Defy all challenges. Microsoft(R) Visual Studio 2008.
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___
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::: Please include Nagios version, plugin version (-v) and OS when reporting 
any issue. 
::: Messages without supporting info will risk being sent to /dev/null