Re: Telenor AS8210 and AS8434 technical contact?

2007-08-01 Thread Bjørn Mork

Anonymous List User [EMAIL PROTECTED] writes:

 I must apologize for posting this anonymously.  Can anybody provide me with
 a technical contact at Telenor (AS8210 and AS8434) to discuss European
 Teleport / VSAT network issues?

Did you try the contacts listed in the RIPE database?  Contact me
offlist if you have problems reaching any of them.


Bjørn


Questions about populating RIR with customer information.

2007-08-01 Thread Drew Weaver

Up until recently, we were only providing the RIR database with 
information about our larger allocations /24 or larger. We have noticed however 
that many anti-spam organizations such as Spamhaus, and Fiveten will use the 
lack of information regarding an IP allocation as a blank check to blacklist 
entire /24s when they are really targeting a single /30 or a /29. As such we 
are examining publishing information for all allocations in the RIR database 
(/30s, /29s, etc). My question, mostly is related to the privacy of the 
customer whom the space is being allocated to. Has anyone ever had an issue 
where they have published a user's information and the user had an issue with 
it? Is there some way that we can 'proxy' the information so that it simply 
states that the /29 has been allocated to a customer but it doesn't provide 
their contact information?

Most of our customers are co-location and dedicated hosting customers 
and we are simply unsure whether or not there are implications (legal or 
otherwise) in publishing our customer data in a public RIR database.

Does anyone have any thoughts on this? Sorry if this is the wrong place to ask.

Thanks,
-Drew



RE: Questions about populating RIR with customer information.

2007-08-01 Thread michael.dillon


 Does anyone have any thoughts on this? Sorry if this is the 
 wrong place to ask.

First of all, this strikes me as a legal and policy decision. For the
legal aspects you should ask your lawyer or take it up on a legal blog
like http://www.groklaw.net

For the policy aspects, you really should take it to the RIRs where you
have IP allocations. All RIRs operate policy discussion mailing lists. 

One disturbing thing that I saw in your message is that you seem to be
accepting the fact that a so-called anti-spam organization can dictate
how you operate your network and what requirements you must meet. I
would suggest that this is the wrong way to approach the problem, rather
like letting the tail wag the dog. It would be better for you to join an
organization like MAAWG http://www.maawg.org/home which is attempting to
define best current practices for ISPs. I don't know whether or not they
have dealt with this particular issue yet, but it sounds like something
that falls under their umbrella.

-Michael Dillon


Re: Questions about populating RIR with customer information.

2007-08-01 Thread Steven Champeon

on Wed, Aug 01, 2007 at 09:47:45AM -0400, Drew Weaver wrote:
 
 Up until recently, we were only providing the RIR database with
 information about our larger allocations /24 or larger. We have
 noticed however that many anti-spam organizations such as Spamhaus,
 and Fiveten will use the lack of information regarding an IP
 allocation as a blank check to blacklist entire /24s when they are
 really targeting a single /30 or a /29.

It's not just Spamhaus. How do you expect *anyone* to know whether an
abusive customer of yours has a /29 or a /18 unless you *tell us* in
rwhois? We happily block large swaths of the network due to failure
on the providers' parts to adequately describe the allocation. rDNS
scans and guesswork are fine, but it's much better if we can count on
the providers' actual assignments as published in rwhois and block the
smaller allocations instead.

 Is there some way that we can 'proxy' the information so that it
 simply states that the /29 has been allocated to a customer but it
 doesn't provide their contact information?

Why on earth would you want to do that? In a world where 90%+ of our
inbound mail traffic is abuse, I think accountability trumps privacy.

Anyone using those stupid cloaked whois listings is automatic fodder for
the filters here. Your right to access my resources ends when you deny
me the ability to identify you if I so choose, on evidence of ill
intent.

-- 
hesketh.com/inc. v: +1(919)834-2552 f: +1(919)834-2553 w: http://hesketh.com/
antispam news, solutions for sendmail, exim, postfix: http://enemieslist.com/


Re: Questions about populating RIR with customer information.

2007-08-01 Thread Leigh Porter


We always used to put full customer details in RIPE for AS6765 and
AS5378. I never had any issues or queries from anybody, they were just
told that this is how it is done.

--
Leigh Porter


Steven Champeon wrote:
 on Wed, Aug 01, 2007 at 09:47:45AM -0400, Drew Weaver wrote:
   
 Up until recently, we were only providing the RIR database with
 information about our larger allocations /24 or larger. We have
 noticed however that many anti-spam organizations such as Spamhaus,
 and Fiveten will use the lack of information regarding an IP
 allocation as a blank check to blacklist entire /24s when they are
 really targeting a single /30 or a /29.
 

 It's not just Spamhaus. How do you expect *anyone* to know whether an
 abusive customer of yours has a /29 or a /18 unless you *tell us* in
 rwhois? We happily block large swaths of the network due to failure
 on the providers' parts to adequately describe the allocation. rDNS
 scans and guesswork are fine, but it's much better if we can count on
 the providers' actual assignments as published in rwhois and block the
 smaller allocations instead.

   
 Is there some way that we can 'proxy' the information so that it
 simply states that the /29 has been allocated to a customer but it
 doesn't provide their contact information?
 

 Why on earth would you want to do that? In a world where 90%+ of our
 inbound mail traffic is abuse, I think accountability trumps privacy.

 Anyone using those stupid cloaked whois listings is automatic fodder for
 the filters here. Your right to access my resources ends when you deny
 me the ability to identify you if I so choose, on evidence of ill
 intent.

   


Re: Questions about populating RIR with customer information.

2007-08-01 Thread Steve Atkins



On Aug 1, 2007, at 6:47 AM, Drew Weaver wrote:



Up until recently, we were only providing the RIR database  
with information about our larger allocations /24 or larger. We  
have noticed however that many anti-spam organizations such as  
Spamhaus, and Fiveten will use the lack of information regarding an  
IP allocation as a blank check to blacklist entire /24s when they  
are really targeting a single /30 or a /29. As such we are  
examining publishing information for all allocations in the RIR  
database (/30s, /29s, etc).


Do you run an rwhois server with the allocation information already?  
If so, you'd have good reason to be aggrieved at blacklists not doing  
some amount of due diligence (though I think that's the first time  
I've heard spamhaus and fiveten - the two extremes of professionalism  
- bundled together).


If not, then yes, if there's abusive traffic coming from hosts on  
your systems you're likely to find the smallest published allocation  
blocked (for reasons that are generally pretty good decisions  
operationally on the part of the people who don't want the bad traffic).


My question, mostly is related to the privacy of the customer whom  
the space is being allocated to. Has anyone ever had an issue where  
they have published a user's information and the user had an issue  
with it? Is there some way that we can 'proxy' the information so  
that it simply states that the /29 has been allocated to a customer  
but it doesn't provide their contact information?


If you get a reputation for providing spammers with anonymous SWIPs  
you're likely to have more problems with wider blocking, rather than  
less.




Most of our customers are co-location and dedicated hosting  
customers and we are simply unsure whether or not there are  
implications (legal or otherwise) in publishing our customer data  
in a public RIR database.


Does anyone have any thoughts on this? Sorry if this is the wrong  
place to ask.


You'd need to ask your contract lawyers about most of that.

Cheers,
  Steve



Re: 365 Main reason for outage report published

2007-08-01 Thread J. Oquendo

Sean Donelan wrote:



The 365 Main San Francisco data center has published its report 
concerning the outage on July 24 after a utility problem.


http://www.365main.com/status_update.html

Other data centers using Hitec backup generators will want to review 
the 365's report and those with specific Hitec controllers may want to 
update them.




www.infiltrated.net/hitecDDEC.jpg


smime.p7s
Description: S/MIME Cryptographic Signature


I35 bridge collapse in Minneapolis

2007-08-01 Thread Sean Donelan



Telephone call gapping by the major long distance carriers into the region 
seemed to be in effect for a while.  I don't believe this is one of the

five critical Mississippi River fiber crossing points, so Internet traffic
appears mostly unaffected.




Re: Questions about populating RIR with customer information.

2007-08-01 Thread Florian Weimer

* Drew Weaver:

 Up until recently, we were only providing the RIR database with
 information about our larger allocations /24 or larger. We have
 noticed however that many anti-spam organizations such as Spamhaus,
 and Fiveten will use the lack of information regarding an IP
 allocation as a blank check to blacklist entire /24s when they are
 really targeting a single /30 or a /29.

I don't know how this translates to actual blacklist entries, but for
submitting complaints, blacklist operators ignore the smaller
networks, whether they are in WHOIS or not.  I would also expect that
if you've got a significant spamming problem, some blacklists will try
to entice *you* to do something about it proactively.  Overblocking is
often used for that purpose.