Re: [nanog] Re: Network Notifcation - SMS via Verizon

2008-02-11 Thread Tuc at T-B-O-H.NET

 The other side of this besides the delayed receiving of messages is 
 with monitoring you want to get the alerts even if your network is down 
 and unable to send via email to your pager, cellphone, etc. Having an 
 out of band method to get those alerts out on criticial alerts is 
 paramount. I've used Nagios for many years but unfortunately have never 
 worked with sending through Verizon. I've had decent experience using 
 Sprint's gateways sending to my phone with minimal delay.
 
Our solution, crufty as it might be, was that our monitoring
server has a modem on it. As long as the pots lines are up, we just
have it ring the on-call cell phone. When you see the caller ID, you
know its time to get to a terminal. Usually our [EMAIL PROTECTED] would
follow 10-15 seconds later.

Tuc/TBOH


Re: Network Notifcation - SMS via Verizon

2008-02-11 Thread Duane Waddle
 Alternately, verify with VZN that their TAP number(s) are still up and
 operational.


I've received messages through a Verizon TAP-to-SMS gateway as recently as
this morning.


Re: Blackberry List

2008-02-11 Thread Mike Lyon

If anyone is interested:


 Blackberry Outage

 A component of the network infrastructure is experiencing a service
 interruption.

 Service Affected: BlackBerry All service for some *The Americas
 Network
 (MULT) subscribers in the following locations: The Americas,

 Summary: BlackBerry Network Infrastructure

 Impact: BlackBerry subscribers may be unable to send or receive messages.
 Subscribers may also be unable to register their device, roam in
 another location, or use other services such as Internet browsing.

 BlackBerry Internet Service subscribers may be unable to use the
 BlackBerry Internet Service web site or perform activities such as
 creating new accounts, accessing their Internet mailbox, integrating
 third-party email accounts, or viewing email attachments.

 Devices may not receive new service books. BlackBerry Connect and
 BlackBerry-enabled devices that require a new PIN may be unable to
 receive the PIN.

 BlackBerry Enterprise Servers may be unable to connect to the
 BlackBerry Infrastructure.

 Wireless service providers and device resellers may be unable to use
 BlackBerry administration web sites or perform activities such as
 creating subscriber accounts or provisioning services for subscribers.
 [0491]

 Ticket Number: BB90352

 Incident Window Start Date and Time: 11 February 2008 15:20:00 (EST)
 Downtime Duration: Ongoing  % of Subscribers Affected: 50.00
 (estimated)

 Cause: To Be Determined

 EST =   GMT - 5 hours
  EDT =   GMT - 4 hours
  AEST = GMT + 10 hours

On 2/11/08, Paul Ferguson [EMAIL PROTECTED] wrote:

 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1

 - -- Justin Pauler - Lists [EMAIL PROTECTED] wrote:

 I realize this isn't the right forum for this, so, does anyone have a
 Blackberry list that has discussions much like what we do here? Even
 better, that might have information or alerts for when there are issues?
 
 I'm seeing an issue right now where phones from two independant providers
 have not recieved updates from two independant BES servers since 2:30 PM
 CST (that's now about 2 1/2 hours).
 

 For what it's worth, RIM has indicated that there is a large and
 critical BlackBerry outage in the Americas:

 http://www.reuters.com/article/technologyNews/idUSN1114968920080211

 Also, there is the outages mailing list:

 http://isotf.org/mailman/listinfo/outages

 - - ferg


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 --
 Fergie, a.k.a. Paul Ferguson
  Engineering Architecture for the Internet
  fergdawg(at)netzero.net
  ferg's tech blog: http://fergdawg.blogspot.com/






Re: Blackberry List

2008-02-11 Thread Steven M. Bellovin

On Mon, 11 Feb 2008 14:15:20 -0800
Justin Pauler - Lists [EMAIL PROTECTED] wrote:

 Hello everyone...
  
 I realize this isn't the right forum for this, so, does anyone have a
 Blackberry list that has discussions much like what we do here? Even
 better, that might have information or alerts for when there are
 issues? I'm seeing an issue right now where phones from two
 independant providers have not recieved updates from two independant
 BES servers since 2:30 PM CST (that's now about 2 1/2 hours). Justin

From the Wall Street Journal:

A widespread service outage hit BlackBerry users Monday
afternoon. ATT said it has been told by Research In Motion
that the problem is with RIM's infrastructure, and is
affecting all wireless carriers in North America. The
disruption follows an outage last April that left millions
of customers without email access.


--Steve Bellovin, http://www.cs.columbia.edu/~smb


Re: Blackberry List

2008-02-11 Thread Paul Ferguson

-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

- -- Justin Pauler - Lists [EMAIL PROTECTED] wrote:

I realize this isn't the right forum for this, so, does anyone have a
Blackberry list that has discussions much like what we do here? Even
better, that might have information or alerts for when there are issues?  

I'm seeing an issue right now where phones from two independant providers
have not recieved updates from two independant BES servers since 2:30 PM
CST (that's now about 2 1/2 hours).  


For what it's worth, RIM has indicated that there is a large and
critical BlackBerry outage in the Americas:

http://www.reuters.com/article/technologyNews/idUSN1114968920080211

Also, there is the outages mailing list:

http://isotf.org/mailman/listinfo/outages

- - ferg
 

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SbGmsmEq45bDd6Tv5j57W3I=
=AFOw
-END PGP SIGNATURE-


--
Fergie, a.k.a. Paul Ferguson
 Engineering Architecture for the Internet
 fergdawg(at)netzero.net
 ferg's tech blog: http://fergdawg.blogspot.com/





Blackberry List

2008-02-11 Thread Justin Pauler - Lists
Hello everyone...
 
I realize this isn't the right forum for this, so, does anyone have a 
Blackberry list that has discussions much like what we do here? Even better, 
that might have information or alerts for when there are issues?
 
I'm seeing an issue right now where phones from two independant providers have 
not recieved updates from two independant BES servers since 2:30 PM CST (that's 
now about 2 1/2 hours).
 
Justin


Re: Blackberry List

2008-02-11 Thread Wayne P. Hill


I sent this off list to Justin, but realized that it might be of use  
to the rest of the list, as well.


We went on the same hunt today when we noticed something was amiss and  
stumbled upon an unofficial notification list for Blackberry outages.


The subscribe page is here:
http://www.dataoutages.com/mailman/listinfo/bb-outage

It's moderated, seems to be fairly low on the noise level, and has  
definitely helped us figure out what was going on.

--Wayne
On Feb 11, 2008, at 5:31 PM, Steven M. Bellovin wrote:



On Mon, 11 Feb 2008 14:15:20 -0800
Justin Pauler - Lists [EMAIL PROTECTED] wrote:


Hello everyone...

I realize this isn't the right forum for this, so, does anyone have a
Blackberry list that has discussions much like what we do here? Even
better, that might have information or alerts for when there are
issues? I'm seeing an issue right now where phones from two
independant providers have not recieved updates from two independant
BES servers since 2:30 PM CST (that's now about 2 1/2 hours). Justin


From the Wall Street Journal:

A widespread service outage hit BlackBerry users Monday
afternoon. ATT said it has been told by Research In Motion
that the problem is with RIM's infrastructure, and is
affecting all wireless carriers in North America. The
disruption follows an outage last April that left millions
of customers without email access.


--Steve Bellovin, http://www.cs.columbia.edu/~smb






RE: [nanog] Re: Network Notifcation - SMS via Verizon

2008-02-11 Thread Matthew Evans

Our monitoring server lives in a physically (and geographically) separate data 
center. We've used the SMS Gateway services like usa.bulksms.com, but we've 
found that [EMAIL PROTECTED] is very effective and just as reliable.

Matthew Evans, MCSA
Alpha Theory | the right decision, every time.


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tuc at 
T-B-O-H.NET
Sent: Monday, February 11, 2008 8:55 AM
To: Jeremy T. Bouse
Cc: [EMAIL PROTECTED]; nanog list
Subject: Re: [nanog] Re: Network Notifcation - SMS via Verizon


 The other side of this besides the delayed receiving of messages is
 with monitoring you want to get the alerts even if your network is down
 and unable to send via email to your pager, cellphone, etc. Having an
 out of band method to get those alerts out on criticial alerts is
 paramount. I've used Nagios for many years but unfortunately have never
 worked with sending through Verizon. I've had decent experience using
 Sprint's gateways sending to my phone with minimal delay.

Our solution, crufty as it might be, was that our monitoring
server has a modem on it. As long as the pots lines are up, we just
have it ring the on-call cell phone. When you see the caller ID, you
know its time to get to a terminal. Usually our [EMAIL PROTECTED] would
follow 10-15 seconds later.

Tuc/TBOH


Re: Blackberry List

2008-02-11 Thread Sean Donelan


On Mon, 11 Feb 2008, Justin Pauler - Lists wrote:
I realize this isn't the right forum for this, so, does anyone have a 
Blackberry list that has discussions much like what we do here? Even 
better, that might have information or alerts for when there are issues?


Blackberry currently has problems for North America according to its
spokespeople.

Your best source of information should be your Blackberry/RIM account 
manager.  Yeah, I know, somehow account managers seem to always be 
unreachable when there are problems.




Re: Network Notifcation - SMS via Verizon

2008-02-11 Thread Jeremy T. Bouse


David Lesher wrote:

Speaking on Deep Background, the Press Secretary whispered:
  

Do you not have the option of using a tool like 'smssend' or just
[EMAIL PROTECTED] emailing?


Note that most such schemes may be cached for minutes/hours/days.
There are no guarantees re: delivery time.

There is some separate $cheme used by the Vote now for CONTESTANT
TV-driven nonsense.
  
   The other side of this besides the delayed receiving of messages is 
with monitoring you want to get the alerts even if your network is down 
and unable to send via email to your pager, cellphone, etc. Having an 
out of band method to get those alerts out on criticial alerts is 
paramount. I've used Nagios for many years but unfortunately have never 
worked with sending through Verizon. I've had decent experience using 
Sprint's gateways sending to my phone with minimal delay.


Level3 transit issues in NE?

2008-02-11 Thread Ross Vandegrift

Hey everyone,

We've been seeing reachability issues to prefixes on Level3's network
since early this morning.  Paths that take L3 via XO seem to be
displaying the same problems.  Our Level3 peer is in Philadelphia, XO
peer is in NYC.  We have not been able to get a call back from Level3
since 5am.

Has anyone heard any info regarding this?


-- 
Ross Vandegrift
[EMAIL PROTECTED]

The good Christian should beware of mathematicians, and all those who
make empty prophecies. The danger already exists that the mathematicians
have made a covenant with the devil to darken the spirit and to confine
man in the bonds of Hell.
--St. Augustine, De Genesi ad Litteram, Book II, xviii, 37


Re: Network Notifcation - SMS via Verizon

2008-02-11 Thread Dominic J. Eidson


On Fri, 8 Feb 2008, Gregory Boehnlein wrote:


So.. anyone doing SMS notification to Verizon w/ a wireless GSM/GPRS or Cell
Phone solution? If so, you want to share how you are doing it?


You can also search for qpage and verizon tap on google. I don't know 
how up-to-date the numbers are, though.


Alternately, verify with VZN that their TAP number(s) are still up and 
operational.



 - d.

--
Dominic J. Eidson
 Baruk Khazad! Khazad ai-menu! - Gimli

http://www.the-infinite.org/