Re: Is your ISP Influenza-ready?

2006-04-17 Thread Fergie

Oh, that _is_ rich. ;-)

I think a lot of people would love to know just how they plan
to make that happen. :-)

- ferg


-- "David W. Hankins" <[EMAIL PROTECTED]> wrote:

In a www.washingtonpost.com article:

http://tinyurl.com/s2jpz

It is said:

President Bush is expected to approve soon a national pandemic
influenza response plan that identifies more than 300 specific
tasks for federal agencies, including [some stuff and] expanding
Internet capacity to handle what would probably be a flood of
people working from their home computers.

That's not a lot of detail, and the article only cites www.pandemicflu.gov
as a reference.  They don't appear to have published any detailed plan
that Pres. Bush is evidently about to sign there.  What is published there
feels like background information, and is vaguer still.

Anyone with more information on what they're talking about?

[snip]

--
"Fergie", a.k.a. Paul Ferguson
 Engineering Architecture for the Internet
 [EMAIL PROTECTED] or [EMAIL PROTECTED]
 ferg's tech blog: http://fergdawg.blogspot.com/



Re: Is your ISP Influenza-ready?

2006-04-17 Thread Jared Mauch

On Mon, Apr 17, 2006 at 10:07:38AM -0700, David W. Hankins wrote:
> In a www.washingtonpost.com article:
> 
>   http://tinyurl.com/s2jpz
> 
> It is said:
> 
>   President Bush is expected to approve soon a national pandemic
>   influenza response plan that identifies more than 300 specific
>   tasks for federal agencies, including [some stuff and] expanding
>   Internet capacity to handle what would probably be a flood of
>   people working from their home computers.
> 
> That's not a lot of detail, and the article only cites www.pandemicflu.gov
> as a reference.  They don't appear to have published any detailed plan
> that Pres. Bush is evidently about to sign there.  What is published there
> feels like background information, and is vaguer still.
> 
> Anyone with more information on what they're talking about?

Not specifically, but i've seen various public-private groups
talking about this for at least several months.  I think it's quite
interesting to have the hurricane season just a few weeks away and
having this go by.  (i've also seen people talking about preparations for
the recovery efforts for any 2006 storms after what happened last year).

I think it's important that everyone reading this realize
that the internet is now "Critical Infrastructure" for the global
economy.

How many of the people here have heard of the NIPP or NRP?

What preparations have you done for some sort of catastrophic
event?  (facility disaster, natural disaster, or some more basic challenges
like loss of drinkable water/food for a week or two?)

These aren't meant to necesarily be answered here, but what challenges
would you face?  Do you have any "mutual-aid" like agreements with your
peers/competitors?  (When there is a major ice storm or hurricane, you see
all the verizon trucks in bellsouth territory for example, helping out).

Back to the original question, how well could you cope for such
an event?  It's always challenging to think about what would happen
as sometimes it includes the unexpected.

- Jared

-- 
Jared Mauch  | pgp key available via finger from [EMAIL PROTECTED]
clue++;  | http://puck.nether.net/~jared/  My statements are only mine.


Re: Is your ISP Influenza-ready?

2006-04-17 Thread Steven M. Bellovin

On Mon, 17 Apr 2006 14:05:41 -0400, Jared Mauch <[EMAIL PROTECTED]>
wrote:

>
>   Back to the original question, how well could you cope for such
> an event?  It's always challenging to think about what would happen
> as sometimes it includes the unexpected.
> 
Quite.  One case of bird flu in a major city and you won't need government
intervention to make people telecommute -- large numbers will
independently and spontaneously decide to do so.  (Back in the days of
dial-up, I had a lot of trouble connecting to Bell Labs on snow days.  No
rule, and the place was officially open for business.  But everyone just
did the rational thing.)

--Steven M. Bellovin, http://www.cs.columbia.edu/~smb


RE: Is your ISP Influenza-ready?

2006-04-17 Thread Barry Greene (bgreene)

 

> (Back in the days of dial-up, I had a lot of trouble 
> connecting to Bell Labs on snow days.  No rule, and the place 
> was officially open for business.  But everyone just did the 
> rational thing.)

I think the point is to start capacity and contingency planning now. Is
your VPN infrastructure set up to have every employee connecting back to
the office? Are your upstreams sized to take this load? Are you VPN
concentrators sized to take this load?


Re: Is your ISP Influenza-ready?

2006-04-17 Thread Christopher L. Morrow



On Mon, 17 Apr 2006, David W. Hankins wrote:

> In a www.washingtonpost.com article:
>
>   http://tinyurl.com/s2jpz
>
> It is said:
>
>   President Bush is expected to approve soon a national pandemic
>   influenza response plan that identifies more than 300 specific
>   tasks for federal agencies, including [some stuff and] expanding
>   Internet capacity to handle what would probably be a flood of
>   people working from their home computers.
>
> That's not a lot of detail, and the article only cites www.pandemicflu.gov
> as a reference.  They don't appear to have published any detailed plan
> that Pres. Bush is evidently about to sign there.  What is published there
> feels like background information, and is vaguer still.

How about this idea... are your corporate VPN services (assuming there is
one aside fromm 'ssh to the bastion host' of course) prepared to
double/quadruple/more-uple their normal concurrent user counts? During the
fallout of Katrina we observed this being a problem for some of the
corporations in region :( I know that quite a few folks plan for 50% or
less of their employees to be 'dialed in' :( If 100%, or some majority,
how do the corp folks plan on supporting that? :(

>
> Anyone with more information on what they're talking about?
>
> --
> David W. Hankins  "If you don't do it right the first time,
> Software Engineer you'll just have to do it again."
> Internet Systems Consortium, Inc. -- Jack T. Hankins
>


Re: Is your ISP Influenza-ready?

2006-04-17 Thread Robert Boyle


At 09:50 PM 4/17/2006, Christopher L. Morrow wrote:

How about this idea... are your corporate VPN services (assuming there is
one aside fromm 'ssh to the bastion host' of course) prepared to
double/quadruple/more-uple their normal concurrent user counts? During the
fallout of Katrina we observed this being a problem for some of the
corporations in region :( I know that quite a few folks plan for 50% or
less of their employees to be 'dialed in' :( If 100%, or some majority,
how do the corp folks plan on supporting that? :(


I don't know about the rest of the country, but in the northeast, 
there are MANY days during the winter when only a couple of people 
can make it to our office and a number of our clients have the same 
situation. On those days at Tellurian, everyone who can't make it in 
works from home. It is completely transparent to our clients. People 
in NJ may understand if we have a blizzard, but our clients in CA 
don't care and expect the same level of service. As an ISP/ASP, we 
have the bandwidth, phone lines, and VPN concentrator capacity 
available for our own use, but what about your clients who may only 
use their connection for email and web access and a few road warriors 
and sales folks normally. Perhaps 200-300 people can share a T1 with 
light to moderate use in one office, but with 200+ people connecting 
back in via VPN, a T1 isn't going to cut it. Scale up or down DSL to 
OC3 based on the client. I don't think it is something people design 
for and I know it isn't something most clients will pay for until 
they need it and don't have it. Then they will want more bandwidth 
installed immediately.


-Robert



Tellurian Networks - The Ultimate Internet Connection
http://www.tellurian.com | 888-TELLURIAN | 973-300-9211
"Well done is better than well said." - Benjamin Franklin



Re: Is your ISP Influenza-ready?

2006-04-17 Thread Martin Hannigan


At 09:50 PM 4/17/2006, Christopher L. Morrow wrote:




On Mon, 17 Apr 2006, David W. Hankins wrote:

> In a www.washingtonpost.com article:
>
>   http://tinyurl.com/s2jpz
>
> It is said:
>
>   President Bush is expected to approve soon a national pandemic
>   influenza response plan that identifies more than 300 specific
>   tasks for federal agencies, including [some stuff and] expanding
>   Internet capacity to handle what would probably be a flood of
>   people working from their home computers.
>
> That's not a lot of detail, and the article only cites www.pandemicflu.gov
> as a reference.  They don't appear to have published any detailed plan
> that Pres. Bush is evidently about to sign there.  What is published there
> feels like background information, and is vaguer still.

How about this idea... are your corporate VPN services (assuming there is
one aside fromm 'ssh to the bastion host' of course) prepared to
double/quadruple/more-uple their normal concurrent user counts? During the
fallout of Katrina we observed this being a problem for some of the
corporations in region :( I know that quite a few folks plan for 50% or
less of their employees to be 'dialed in' :( If 100%, or some majority,
how do the corp folks plan on supporting that? :(



Vendors like it because it's a revenue boost. It obviously requires build-ahead
capacity and maintenance of overload capacity that will likely sit 
idle for 99%

of it's life span. Who pays?

[ ..hears ISP product managers scurrying to create "PriortyVPN" or
"priority vpn" products as a result... heh -> implied trademark here]

-M<








--
Martin Hannigan(c) 617-388-2663
Renesys Corporation(w) 617-395-8574
Member of Technical Staff  Network Operations
   [EMAIL PROTECTED]  



Re: Is your ISP Influenza-ready?

2006-04-18 Thread Michael . Dillon

> I think a lot of people would love to know just how they plan
> to make that happen. :-)

Well, they could require companies to test their
ability to handle homeworking by having employees
work from home on some kind of rota system. This
would change traffic patterns quite a bit and that
could cause ISPs to initiate upgrades.

--Michael Dillon (working from home today)

P.S. when I go to a web page today, the connection
originates from the proxy service in the office,
just like any working day. But there is now additional
traffic between my home broadband connection and
the VPN server at work. In other words, some portion
of our internal LAN traffic is now going across an
ISP network.



Re: Is your ISP Influenza-ready?

2006-04-18 Thread Suresh Ramasubramanian

On 4/18/06, Martin Hannigan <[EMAIL PROTECTED]> wrote:
>
> Vendors like it because it's a revenue boost. It obviously requires 
> build-ahead
> capacity and maintenance of overload capacity that will likely sit
> idle for 99%
> of it's life span. Who pays?
>
> [ ..hears ISP product managers scurrying to create "PriortyVPN" or
> "priority vpn" products as a result... heh -> implied trademark here]
>

Probably sell them a product where b/w is burstable to a much higher
level - at least for short periods of time, to deal with sudden use
spikes (or to create extra capacity for those periodic trojan
outbreaks that will otherwise simply max their pipe out)


Re: Is your ISP Influenza-ready?

2006-04-18 Thread Valdis . Kletnieks
On Tue, 18 Apr 2006 22:34:45 +0530, Suresh Ramasubramanian said:

> Probably sell them a product where b/w is burstable to a much higher
> level - at least for short periods of time, to deal with sudden use
> spikes (or to create extra capacity for those periodic trojan
> outbreaks that will otherwise simply max their pipe out)

That works great if one customer has a trojan outbreak.

Unfortunately, it's rare that only one customer at a POP has a blizzard 
outbreak.



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Re: Is your ISP Influenza-ready?

2006-04-18 Thread David W. Hankins
On Mon, Apr 17, 2006 at 02:05:41PM -0400, Jared Mauch wrote:
>   Back to the original question, how well could you cope for such
> an event?  It's always challenging to think about what would happen
> as sometimes it includes the unexpected.

All the guidance suggests you're going to lose as much as 40% of your
workforce.

Well, what intrigues me, is: which 40?  I don't think the virus is going
to select sales, marketing, and Tech support in that order (unless it's
an STD epidemic, har har).  Were that the case we might actually look
forward to such outbreaks.

On the other hand, at *every* substantially sized network I've worked
at, the Network Engineering types that might reasonably do something
useful in such an emergency situation are generally:

1) A close-knit group, going to lunches together and cohabitating
   cubicles so as to avoid exposure to aforementioned sales, marketing,
   and tech support or customer service.  Indeed, at a few places I
   worked, they even spent most every weekend together.  For all
   the rest of the world decrying geeks as socially inept, they are
   highly efficient at social assimilation of their own kind.

2) Given a 'low desirability' office space.  No windows, usually poor
   air circulation.  It is often called "The Back Room" or similar, or
   is located in a space you wouldn't expect to find humans.  This isn't
   (usually) anyone being mean: engineers seem to like dark corners,
   something about making it easier to read monitors, and locations that
   provide fewer interruptions due to unlikelyhood of foot traffic.

3) Better at taking care of their networks than themselves.  Or at least,
   more willing to - too frequent is the case I see an engineer, hacking,
   coughing, and wheezing at his monitor, plucking away at the keyboard
   deep into the night.

So there you have it.  They're likely to come to work even though they're
sick (presuming they don't know it's a lethal virus), where they work and
spend all their face-to-face time in close quarters with recirculated air
with the rest of the company's engineers.

It's like someone intentionally optimized this function specifically to
be the most pessimal.

So I think it's actually highly probable that a meatspace-viral vector
would take out the entire engineering staff at most service providers
I've worked at if only one of them caught the bug.  I have to imagine
this is representative of other work environments.  We all seem to share
the same collective experience in this sense, at least the folks I've
talked to.

And that loss would be way under 40% of the total company's staff, a
mere blip really.


So, which 40% can you afford to lose?  How likely is it that the 60%
that's left behind will be able to do the job?  Will they need step-by-
step instructions so that even an untrained monkey can muddle through?

-- 
David W. Hankins"If you don't do it right the first time,
Software Engineer   you'll just have to do it again."
Internet Systems Consortium, Inc.   -- Jack T. Hankins


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Re: Is your ISP Influenza-ready?

2006-04-18 Thread Marshall Eubanks


Hello;

On Apr 18, 2006, at 1:53 PM, David W. Hankins wrote:


On Mon, Apr 17, 2006 at 02:05:41PM -0400, Jared Mauch wrote:

Back to the original question, how well could you cope for such
an event?  It's always challenging to think about what would happen
as sometimes it includes the unexpected.


All the guidance suggests you're going to lose as much as 40% of your
workforce.

Well, what intrigues me, is: which 40?  I don't think the virus is  
going
to select sales, marketing, and Tech support in that order (unless  
it's

an STD epidemic, har har).  Were that the case we might actually look
forward to such outbreaks.



The most likely disease vector is, from what I have heard, airline  
travel.
Assorted people from all over are brought together for a meal (or, at  
least,
bogus pretzels) in a confined space for a few hours, then released  
back into

the general population.

So the NANOG and IETF crowd would probably be the first to go. Since  
I travel
a lot, and to the same meetings, I can't say that that this seems  
like a good

idea to me.

If any of this actually starts happening, we all may become very  
interested in

video conferencing.

Regards
Marshall




On the other hand, at *every* substantially sized network I've worked
at, the Network Engineering types that might reasonably do something
useful in such an emergency situation are generally:

1) A close-knit group, going to lunches together and cohabitating
   cubicles so as to avoid exposure to aforementioned sales,  
marketing,

   and tech support or customer service.  Indeed, at a few places I
   worked, they even spent most every weekend together.  For all
   the rest of the world decrying geeks as socially inept, they are
   highly efficient at social assimilation of their own kind.

2) Given a 'low desirability' office space.  No windows, usually poor
   air circulation.  It is often called "The Back Room" or similar, or
   is located in a space you wouldn't expect to find humans.  This  
isn't

   (usually) anyone being mean: engineers seem to like dark corners,
   something about making it easier to read monitors, and locations  
that

   provide fewer interruptions due to unlikelyhood of foot traffic.

3) Better at taking care of their networks than themselves.  Or at  
least,
   more willing to - too frequent is the case I see an engineer,  
hacking,
   coughing, and wheezing at his monitor, plucking away at the  
keyboard

   deep into the night.

So there you have it.  They're likely to come to work even though  
they're
sick (presuming they don't know it's a lethal virus), where they  
work and
spend all their face-to-face time in close quarters with  
recirculated air

with the rest of the company's engineers.

It's like someone intentionally optimized this function  
specifically to

be the most pessimal.

So I think it's actually highly probable that a meatspace-viral vector
would take out the entire engineering staff at most service providers
I've worked at if only one of them caught the bug.  I have to imagine
this is representative of other work environments.  We all seem to  
share

the same collective experience in this sense, at least the folks I've
talked to.

And that loss would be way under 40% of the total company's staff, a
mere blip really.


So, which 40% can you afford to lose?  How likely is it that the 60%
that's left behind will be able to do the job?  Will they need step- 
by-

step instructions so that even an untrained monkey can muddle through?

--
David W. Hankins"If you don't do it right the first time,
Software Engineer   you'll just have to do it again."
Internet Systems Consortium, Inc.   -- Jack T. Hankins




Re: Is your ISP Influenza-ready?

2006-04-18 Thread Barry Shein


On April 18, 2006 at 10:53 [EMAIL PROTECTED] (David W. Hankins) wrote:
 > On Mon, Apr 17, 2006 at 02:05:41PM -0400, Jared Mauch wrote:
 > >Back to the original question, how well could you cope for such
 > > an event?  It's always challenging to think about what would happen
 > > as sometimes it includes the unexpected.
 > 
 > All the guidance suggests you're going to lose as much as 40% of your
 > workforce.
 > 
 > Well, what intrigues me, is: which 40?

(rest of interesting note snipped because you know how to find it)

(Warning: unnecessary and overly long speculation follows)

Studies of changes brought on by major outbreaks of the plague in
Europe tend to be surprised by the qualitative and unexpected changes
which occurred. Many make sense only in retrospect.

For example, there was recently an article floating around in the news
about how the plagues of 1666 and thereabouts may've brought on the
mini ice age thereafter which itself may've been in part responsible
for motivating the US revolution against Britain in 1776, among other
events, but that's a pretty big one in the course of modern history.

The reasoning was that the plague so reduced both the farming
population and consumption that it caused a lot of farmland to be
abandoned to second growth forest which caused widespread carbon
sequestering or something like that leading to the drop in temperature
and its subsequent effect on European civilization (I won't try to
actually argue that point here but it's intriguing.)

So if you're really expecting something as macro as 40% of the
population dropping dead I think one has to think much bigger and much
more in the realm of unexpected consequences.

As one guess, if 40% of the population dropped dead a more likely
effect than having to continue on with the other 60% of the staff is
that the company would just be unable to deal with the loss of
customers and staff not to mention the services these people are
trying to get to, they're collapsing for the same reasons, a cascade
effect. Most would be closed in short order.

Maybe all of them, kind of like the airlines trying to adjust to
higher fuel costs, many just can't even if the desire to fly (demand)
appears to be sufficient to keep them going the business models just
cease working.

Ok some airlines obviously weathered the change and even prospered but
I hope you get my point that it's way beyond Delta or UA et al just
cutting an appropriate number of flights and staff (which doesn't seem
to have worked), a linear response to a linear problem (higher fuel
costs), and required entire reworking of business models from (ahem!)
the ground up, or dissolution.

Most companies don't go under because they lose a lot of their
revenue, they're often dead due to losing a relatively small amount of
revenue (like 10-15%) due to fixed overheads. For example, do you
think your ISP's landlords are going to let them out of their office
leases just because they have so many fewer staff to seat?
Particularly in the face of a sea of bankruptcies cancelling leases?
Etc.

You'd probably be smarter just going into the casket business or
something like that, grief counseling perhaps.

-- 
-Barry Shein

The World  | [EMAIL PROTECTED]   | http://www.TheWorld.com
Purveyors to the Trade | Voice: 800-THE-WRLD| Login: Nationwide
Software Tool & Die| Public Access Internet | SINCE 1989 *oo*


Re: Is your ISP Influenza-ready?

2006-04-18 Thread Crist Clark


Barry Shein wrote:
[snip]


So if you're really expecting something as macro as 40% of the
population dropping dead I think one has to think much bigger and much
more in the realm of unexpected consequences.


Uhh... I think, I _hope_ that we are talking about 40% of your
workforce NOT SHOWING UP TO THE OFFICE for days or weeks, not
dropping dead, not even necessarily getting sick.

A 40% mortality rate among otherwise healthy adults, and we have much
bigger issues to worry about.
--
Crist J. Clark   [EMAIL PROTECTED]
Globalstar Communications(408) 933-4387



Re: Is your ISP Influenza-ready?

2006-04-18 Thread Susan Harris


Sorry! I should have said that my deadline was early this morning (EST.)

On Tue, 18 Apr 2006, Crist Clark wrote:



Barry Shein wrote:
[snip]


So if you're really expecting something as macro as 40% of the
population dropping dead I think one has to think much bigger and much
more in the realm of unexpected consequences.


Uhh... I think, I _hope_ that we are talking about 40% of your
workforce NOT SHOWING UP TO THE OFFICE for days or weeks, not
dropping dead, not even necessarily getting sick.

A 40% mortality rate among otherwise healthy adults, and we have much
bigger issues to worry about.
--
Crist J. Clark   [EMAIL PROTECTED]
Globalstar Communications(408) 933-4387


!DSPAM:4445419063511809929648!




Re: Is your ISP Influenza-ready?

2006-04-18 Thread David W. Hankins

On Tue, Apr 18, 2006 at 12:43:11PM -0700, Crist Clark wrote:
> Barry Shein wrote:
> >So if you're really expecting something as macro as 40% of the
> >population dropping dead I think one has to think much bigger and much
> >more in the realm of unexpected consequences.
> 
> Uhh... I think, I _hope_ that we are talking about 40% of your
> workforce NOT SHOWING UP TO THE OFFICE for days or weeks, not
> dropping dead, not even necessarily getting sick.

A slightly different aggregate: 40% of your workforce being unable to
work.

Some portion of that might be death, grieving, being sick, helping
family or friends that are sick, fighting off zombies, or searching
aimlessly for human brains to consume.

That is to say that some of the remaining 60 may be working from home.

-- 
David W. Hankins"If you don't do it right the first time,
Software Engineer   you'll just have to do it again."
Internet Systems Consortium, Inc.   -- Jack T. Hankins


Re: Is your ISP Influenza-ready?

2006-04-18 Thread Valdis . Kletnieks
On Tue, 18 Apr 2006 10:53:33 PDT, "David W. Hankins" said:

> So, which 40% can you afford to lose?  How likely is it that the 60%
> that's left behind will be able to do the job?  Will they need step-by-
> step instructions so that even an untrained monkey can muddle through?

As we all find out the hard way that Douglas Adams was right, and telephone
sanitizers really *are* important.


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Re: Is your ISP Influenza-ready?

2006-04-18 Thread Rusty Dekema

On 4/18/06, Crist Clark <[EMAIL PROTECTED]> wrote:
> Uhh... I think, I _hope_ that we are talking about 40% of your
> workforce NOT SHOWING UP TO THE OFFICE for days or weeks, not
> dropping dead, not even necessarily getting sick.
>
> A 40% mortality rate among otherwise healthy adults, and we have much
> bigger issues to worry about.

Indeed. Estimates I've read on CNN in the past few days (I know, I
know) say that if H5N1 were to be approximately as virulent and deadly
as the 1918 flu, we would be
looking at 90 million infected and 1.9 million dead in the US.

-Rusty


Re: Is your ISP Influenza-ready?

2006-04-18 Thread Barry Shein


According to the wikipedia's quote of WHO the weighted average
mortality rate, which would be across 50 human cases, is 66% in 2006,
and 56% across all 194 cases reported since 2004.

  http://en.wikipedia.org/wiki/H5N1

-- 
-Barry Shein

The World  | [EMAIL PROTECTED]   | http://www.TheWorld.com
Purveyors to the Trade | Voice: 800-THE-WRLD| Login: Nationwide
Software Tool & Die| Public Access Internet | SINCE 1989 *oo*


Re: Is your ISP Influenza-ready?

2006-04-18 Thread Randy Bush

> According to the wikipedia's quote of WHO the weighted average
> mortality rate, which would be across 50 human cases, is 66% in 2006,
> and 56% across all 194 cases reported since 2004.
> 
>   http://en.wikipedia.org/wiki/H5N1

is this different if you run is-is as opposed to ospf?

as is-is is not over ip, perhaps virii at the ip layer
are less of a worry to larger isps (who mostly run is-is)?

randy



Re: Is your ISP Influenza-ready?

2006-04-18 Thread Steven M. Bellovin

On Tue, 18 Apr 2006 14:55:11 -1000, Randy Bush <[EMAIL PROTECTED]> wrote:

> 
> > According to the wikipedia's quote of WHO the weighted average
> > mortality rate, which would be across 50 human cases, is 66% in 2006,
> > and 56% across all 194 cases reported since 2004.
> > 
> >   http://en.wikipedia.org/wiki/H5N1
> 
> is this different if you run is-is as opposed to ospf?
> 
> as is-is is not over ip, perhaps virii at the ip layer
> are less of a worry to larger isps (who mostly run is-is)?
> 
IS-IS can carry retroviruses, which are RNA-based.

This discussion did start out with operational content

--Steven M. Bellovin, http://www.cs.columbia.edu/~smb


Re: Is your ISP Influenza-ready?

2006-04-19 Thread Michael . Dillon

> So there you have it.  They're likely to come to work even though 
they're
> sick (presuming they don't know it's a lethal virus), where they work 
and
> spend all their face-to-face time in close quarters with recirculated 
air
> with the rest of the company's engineers.

That recirculated air is likely to be shared with the 
rest of the buildings inhabitants, not just the engineers.

On the other hand, engineers tend to have already 
perfected the art of working remotely. Continuity planning
people are likely to notice that skilled technical people
are essential to smooth operations and will kick them out
of the office before anyone gets sick.

--Michael Dillon





Re: Is your ISP Influenza-ready?

2006-04-19 Thread Michael . Dillon

> So if you're really expecting something as macro as 40% of the
> population dropping dead I think one has to think much bigger and much
> more in the realm of unexpected consequences.

> Most companies don't go under because they lose a lot of their
> revenue, they're often dead due to losing a relatively small amount of
> revenue (like 10-15%) due to fixed overheads.

I remember a relatively minor court case in Los Angeles
a few years back about police brutality. Nothing really unusual
about it except that there was some published video footage.
And the guy's name wasn't even Rodney King. That is a prime
example of the unexpected consequences when many people feel
highly stressed. Small triggers lead to huge consequences.

I would urge people to think about other issues rather than
just working from home. Will the water supply continue to
come to your home? Will the food stores continue to function?
Will you still have electricity or gas to cook your food?
An epidemic on this scale could impact all those systems but
advance planning can mitigate against all of these except a
major electrical outage. But laptops with spare batteries and
a solar recharger can go a long way towards keeping one of
your key personnel in operational readiness.

--Michael Dillon



Re: Is your ISP Influenza-ready?

2006-04-19 Thread Michael . Dillon

> Uhh... I think, I _hope_ that we are talking about 40% of your
> workforce NOT SHOWING UP TO THE OFFICE for days or weeks, not
> dropping dead, not even necessarily getting sick.

During the 1918 Spanish flu epidemic, and estimated 20 to 50
million people died worldwide. Every year, ordinary flu kills
between 1/2 and 1 million people. Nobody really knows how many
people the next flue pandemic will kill, and they don't really
know when it will come. It could be next winter's flu season.
Or it could be 10 or 15 years from now.

Also, the impact of the flu is not just deaths. Many more people
will be sick and will recover. But they won't be able to work.
Many people will not be sick but they will want to stay home and
care for their sick family members or friends because they know that
this time, the flu is a SERIOUS ILLNESS. This is where the figures
of 25% to 40% of the population come from. It includes all those
who stay home through illness or through the desire to care for an
ill person. What can't be predicted is how many will stay home through
fear. In any case, if systems are in place to work from home, then
the impact is reduced to those who are actually ill.

In addition to percentage of people impacted, there is the timeframe.
They estimate that the pandemic will last 3 to 5 months.

And then there are the actions of local governments. In my city
they plan to prohibit sporting events, conferences, theatre performances
and similar events which attract crowds. They may shut down the public
transport systems in whole or in part. This is where you need to 
coordinate your company's activities with local governments. Does your
company's continuity planning department really know who are the 
critical people and what support they need? What if somebody needs to
go to a PoP to replace cards in a router? Will the police let that
person travel? Is that person registered as a critical employee who
needs to be supported, not hindered? What if your mayor declares that
the police will not allow anyone on the streets without a facemask?
Will your critical employees have the facemasks that they need or will
the police force them back into their cars at gunpoint?

You need to work through various scenarios with your continuity planning
people and make sure that they liaise with local officials. Everyone
knows that the telephone company is important, but it is not as 
widely known that Internet infrastructure is as important.

--Michael Dillon



Re: Is your ISP Influenza-ready?

2006-04-19 Thread Michael . Dillon

> According to the wikipedia's quote of WHO the weighted average
> mortality rate, which would be across 50 human cases, is 66% in 2006,
> and 56% across all 194 cases reported since 2004.
>   http://en.wikipedia.org/wiki/H5N1

All of this pandemic planning is *NOT* about the H5N1 virus.
Even though H5N1 kills 66% of the people who get it, there is
nothing to worry about. This is a bird disease and the only
way to catch it is to handle sick birds.

The pandemic planning is about an unknown human flu virus
that will arise at some point in the future. They expect that
the H5N1 bird virus will learn how not to kill its human
hosts by joining forces with a human flu virus. The new
virus will have RNA from both predecessors and *WILL* be
contagious among humans. Like other flu viruses, it will
sweep around the world, and if it inherits the worst parts
of the H5N1 then it will create a dangerous pandemic.

There are still a lot of ifs there.

--Michael Dillon



Re: Is your ISP Influenza-ready?

2006-04-19 Thread David W. Hankins
On Wed, Apr 19, 2006 at 11:57:01AM +0100, [EMAIL PROTECTED] wrote:
> That recirculated air is likely to be shared with the 
> rest of the buildings inhabitants, not just the engineers.

I'd say it's 50/50 from the buildings I've worked in.

The Commonwealth Building in Portland Oregon actually put the air
handler in the wiring closet.

  http://www.emporis.com/en/wm/bu/?id=122627

I know this because when it would start up at 0600, it would brown
out the electrical power.  Our equipment was on a UPS that detected
this and bridged the gap - but customer equipment on another floor
wasn't.  I was standing next to it, fancy borrowed ethernet protocol
analyzer attached to the customer line...at 0600 when they described
the problem would manifest, when the air handler startup noises
succeeded in scaring the living daylights out of me.  It didn't help
that the UPS was beeping at the same time and the protocol analyzer
was registering a flood of collisions and generally spitting out red
text and flashy lights.

As I remember the ducting, it ran from plenum, to air handler, back
to our plenum (there was no false roof in the wiring closet, it was
just sort of open where the neighboring office walls ended).

It would be good to know for certain.  And the point is kind of
moot if your company is large enough that they've centralized your
engineering groups into a single building (as has also been the
case at some places I've worked).

We had things much worse than that in the Commonwealth building
however...

> On the other hand, engineers tend to have already 
> perfected the art of working remotely. Continuity planning
> people are likely to notice that skilled technical people
> are essential to smooth operations and will kick them out
> of the office before anyone gets sick.

If I ever had one of those watching over me, he never said "You
fool!  You look like you have flu symptoms!  Go home!"  I have on
rare occaision had the converse said due to some impending
deadline...

I suspect by the time it's an epidemic it's probably too late.

-- 
David W. Hankins"If you don't do it right the first time,
Software Engineer   you'll just have to do it again."
Internet Systems Consortium, Inc.   -- Jack T. Hankins


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Re: Is your ISP Influenza-ready?

2006-04-21 Thread Joseph S D Yao

On Tue, Apr 18, 2006 at 10:53:33AM -0700, David W. Hankins wrote:
...
> It's like someone intentionally optimized this function specifically to
> be the most pessimal.
...


If you know the word "pessimal" [malus, pejor, pessimus = bad, worse,
worst], you should know that "most pessimal" is redundant - perhaps
allowable for emphasis - and that "optimized to be pessimal" is so much
an oxymoron it must be deliberate.  But why not just say "pessimized"?

;-)


-- 
Joe Yao
---
   This message is not an official statement of OSIS Center policies.


Re: Is your ISP Influenza-ready?

2006-04-21 Thread Joseph S D Yao

On Tue, Apr 18, 2006 at 08:29:10PM -0400, Barry Shein wrote:
> 
> According to the wikipedia's quote of WHO the weighted average
> mortality rate, which would be across 50 human cases, is 66% in 2006,
> and 56% across all 194 cases reported since 2004.
> 
>   http://en.wikipedia.org/wiki/H5N1


But this is of cases that were (a) bad enough that the person went to a
doctor [mostly in countries where this is rare anyway] and (b) were
identified as something other than "drink plenty of chicken [or plomik]
soup, and it will go away in a few days".

Is there a report which extrapolates the UNREPORTED cases and estimates
the mortality rate from that?  [And does anyone have any basis on which
to make these guesses?]


-- 
Joe Yao
---
   This message is not an official statement of OSIS Center policies.


Re: Is your ISP Influenza-ready?

2006-04-21 Thread Etaoin Shrdlu


Joseph S D Yao wrote:

On Tue, Apr 18, 2006 at 08:29:10PM -0400, Barry Shein wrote:


According to the wikipedia's quote of WHO the weighted average
mortality rate, which would be across 50 human cases, is 66% in 2006,
and 56% across all 194 cases reported since 2004.



Is there a report which extrapolates the UNREPORTED cases and estimates
the mortality rate from that?  [And does anyone have any basis on which
to make these guesses?]


Let's extrapolate from an event that I know of, and remember. In 1976, a 
particularly dangerous strain of flu, Victoria, was the influenza du 
jour. As in most strains, there were two versions: Victoria-B, where 
your life sucked for a few days, and then you got on with it, and 
Victoria-A, which was life threatening, and BTW, yet another "bird flu" 
entry. I'm not going to post a bunch of links, but if you want 
entertainment (or validation) "influenza victoria 1976" in Google will 
give you hours of interesting data.


I had the A strain, and was gravely ill. My lungs are scarred as though 
I had had tuberculosis, and I'm grateful that was the only damage. In 
just the area I lived in, there were multiple deaths reported. The 
outbreaks were localized, but quite dramatic in those geographical areas 
where it took off. I don't mean to add to the hysteria, but I also would 
prefer that you not discount it. Much will depend on your local area, on 
whether people are tightly clustered (NYC, LA), or thinly populated 
(Wyoming, North Dakota).



--
"You can't have in a democracy various groups with arms - you have to 
have the state with a monopoly on power," Condoleeza Rice, the US 
secretary of state, said at the end of her two-day visit to

Baghdad yesterday. ...No Comment


Re: Is your ISP Influenza-ready?

2006-04-21 Thread Jay Hennigan


Joseph S D Yao wrote:

On Tue, Apr 18, 2006 at 10:53:33AM -0700, David W. Hankins wrote:
...

It's like someone intentionally optimized this function specifically to
be the most pessimal.

...


If you know the word "pessimal" [malus, pejor, pessimus = bad, worse,
worst], you should know that "most pessimal" is redundant - perhaps
allowable for emphasis - and that "optimized to be pessimal" is so much
an oxymoron it must be deliberate.  But why not just say "pessimized"?


Oh, stop being such a pessimist.   :-)

--
Jay Hennigan - CCIE #7880 - Network Administration - [EMAIL PROTECTED]
NetLojix Communications, Inc.  -  http://www.netlojix.com/
WestNet:  Connecting you to the planet.  805 884-6323


Re: Is your ISP Influenza-ready?

2006-04-21 Thread Joseph S D Yao

On Fri, Apr 21, 2006 at 07:51:06AM -0700, Etaoin Shrdlu wrote:
> Joseph S D Yao wrote:
(stuff)
...
> where it took off. I don't mean to add to the hysteria, but I also would 
> prefer that you not discount it. Much will depend on your local area, on 
> whether people are tightly clustered (NYC, LA), or thinly populated 
> (Wyoming, North Dakota).


E.S., I apologise if I sounded like I wished to discount any danger.
There is a possibility of danger.  There often is.  I may just be tired
of people making noises as if this particular danger were guaranteed.
Although it is guaranteed that SOME disaster will befall us, at SOME
time, and so we should in general prepare for A disaster, there is no
guarantee that this is that one (nor that it isn't!).  I also have
enough trouble fully comprehending the entire theory of statistics that
I feel it necessary to question when a study based on the 50 worst cases
is used to extrapolate to the entire population.

And I am a mathematician by nature and training.  Just, it would seem,
not THAT kind of a mathematician.  ;-)


-- 
Joe Yao
---
   This message is not an official statement of OSIS Center policies.


Re: Is your ISP Influenza-ready?

2006-04-21 Thread Joseph S D Yao

On Fri, Apr 21, 2006 at 08:06:25AM -0700, Jay Hennigan wrote:
> Joseph S D Yao wrote:
> >On Tue, Apr 18, 2006 at 10:53:33AM -0700, David W. Hankins wrote:
> >...
> >>It's like someone intentionally optimized this function specifically to
> >>be the most pessimal.
> >...
> >
> >If you know the word "pessimal" [malus, pejor, pessimus = bad, worse,
> >worst], you should know that "most pessimal" is redundant - perhaps
> >allowable for emphasis - and that "optimized to be pessimal" is so much
> >an oxymoron it must be deliberate.  But why not just say "pessimized"?
> 
> Oh, stop being such a pessimist.   :-)


Optimally, it would be so.


-- 
Joe Yao
---
   This message is not an official statement of OSIS Center policies.


Re: Is your ISP Influenza-ready?

2006-04-21 Thread David W. Hankins
On Fri, Apr 21, 2006 at 07:34:19AM -0400, Joseph S D Yao wrote:
> On Tue, Apr 18, 2006 at 10:53:33AM -0700, David W. Hankins wrote:
> ...
> > It's like someone intentionally optimized this function specifically to
> > be the most pessimal.
> ...
> 
> If you know the word "pessimal" [malus, pejor, pessimus = bad, worse,
> worst], you should know that "most pessimal" is redundant - perhaps
> allowable for emphasis - and that "optimized to be pessimal" is so much
> an oxymoron it must be deliberate.  But why not just say "pessimized"?

Actually, I had no idea I'd used the words.

When I was in my youth, I read the story of "Mel, a Real Programmer".
In it, the author actually used two words that have stuck with me ever
since (more included here for context):

Mel never wrote time-delay loops, either, even when the balky
Flexowriter required a delay between output characters to work
right.

He just located instructions on the drum so each successive one
was just *past* the read head when it was needed; the drum had to
execute another complete revolution to find the next instruction.

He coined an unforgettable term for this procedure.  Although
"optimum" is an absolute term, like "unique", it became common
verbal practice to make it relative: "not quite optimum" or "less
optimum" or "not very optimum".

Mel called the maximum time-delay locations the "most pessimum".

I admit to forgeting it was -mum, not -mal.  Thank you for reminding
me.

-- 
David W. Hankins"If you don't do it right the first time,
Software Engineer   you'll just have to do it again."
Internet Systems Consortium, Inc.   -- Jack T. Hankins


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A proposal - was Re: Is your ISP Influenza-ready?

2006-04-21 Thread Albert Meyer


How about this? I will not post anything to NANOG that "discounts the hysteria." 
 Yall will take the bird flu discussion (and the discussion of the meaning, 
origin and proper usage of "pessimal" for crissake) elsewhere. Deal?


Etaoin Shrdlu wrote:



...I don't mean to add to the hysteria, but I also would

prefer that you not discount it...