RE: Strange behavior of Catalyst4006

2004-06-29 Thread Joe Shen


I'm sorry I made a mistake the subnet between catalyst4006 and customer's firewall is
10.10.1.213/30, Catalyst4006's interface address is 10.10.1.213, firewall's interface 
address is 10.10.1.214. 


Sorry.

Joe 



On Mon, 28 Jun 2004 21:24 , Tony Rall [EMAIL PROTECTED] sent:



On Monday, 2004-06-28 at 20:41 MST, Greg Schwimer [EMAIL PROTECTED] 
wrote:
 Some things you can look into:
 
  firewall interface(10.10.1.122/30).
  ip route 192.168.5.0 255.255.255.0 10.10.1.124
 
 Is that the firewall interface is 10.10.1.122, or is it 10.10.1.124?
 10.10.1.122 is a host address in the 10.10.1.120/30 subnet.
 10.10.1.124 is a /30 network. Either way, you're dealing with two
 different subnets. Oddly, it's working sometimes.

On top of that, we have this discrepancy:

On Monday, 2004-06-28 at 19:01 CST, Joe Shen [EMAIL PROTECTED] wrote:
 interface FastEthernet4/41
 ip address 10.10.1.213 255.255.255.252

So the router's address isn't even on the same subnet as the firewall's. 
Again, it's not clear how it ever worked.

Tony Rall
Cool Things Happen When Mac Users Meet! Join the community in Boston this July: www.macworldexpo.com


RE: Strange behavior of Catalyst4006

2004-06-29 Thread Pendergrass, Greg

Hi Joe,

It would be good to know the type (and software version) of firewall as it
could be the firewall and not the switch that's the problem. For instance,
there's a known bug with checkpoint and NAT where automatic arp entries
disappear. 

If you can ping it all from the catalyst but not from the rest of your
network it could be that you have a problem with your dynamic routing
protocols, or with a device connected to the catalyst. Check your adjacent
routers, do you have a valid route to the catalyst for the 192.168.5.7
subnet? What does a traceroute show from your NOC?

-GP



-Original Message-
From: Joe Shen [mailto:[EMAIL PROTECTED]
Sent: 29 June 2004 02:01
To: [EMAIL PROTECTED]
Subject: Strange behavior of Catalyst4006





Hi,


We met a strange problem with Catalyst 4006 when provideing leased line
service to one of our customers.


Catalyst4006   Customer's firewall ---Customer's
Intranet
  

The customer is allocated a Class C address block 192.168.5/24.  And , they
connect their network to our
network  by using a firewall.  The Interface on Cata4006 is set up as no
switchport, and inter-connecting 
subnet is configured between Cata4006 and firewall
interface(10.10.1.122/30).

Static route is used on Catalyst4006  to designate route  to customer's
intranet address. ( ip route 192.168.5.0 
255.255.255.0 10.10.1.124 ). Customer setup their email server at
192.168.5.7, dns server at 192.168.5.1,
 web server at 192.168.5.9.  

At the very begining all system works fine. After sometime  they said they
could not  acces their email/web/dns 
server from host outside their company's network. But, when we telnet to
Cata4006, we could 'ping' 
192.168.5.7, but if we move to host in NOC ping failed all the time. ( ping
to server is allowed on firewall). At the same 
time, their intranet host could access our network.

We restart ( shut; noshut) the fastethernet interface on Catalyst4006, and
then servers' network access recovered.

The phenomon comes up frequently, and our customer said this is a bug with
catalyst4006. But, to my understanding, 
if this is a bug to catos, it should not only affact only three servers.
But, why it could be solved by restart catalyst interface?

Would you please do some help? ( I attach system info below)

Joe Shen



==-=

4006#sh version
Cisco Internetwork Operating System Software 
IOS (tm) Catalyst 4000 L3 Switch Software (cat4000-IS-M), Version
12.1(12c)EW1, EARLY DEPLOYMENT RELEASE 
SOFTWARE (fc1) TAC Support: http://www.cisco.com/tac Copyright (c) 1986-2002
by cisco Systems, Inc. Compiled Thu 24-
Oct-02 23:05 by eaarmas Image text-base: 0x, data-base: 0x00CA7368

ROM: 12.1(12r)EW
Dagobah Revision 63, Swamp Revision 24

4006-wulin uptime is 41 weeks, 12 hours, 34 minutes
System returned to ROM by power-on
System restarted at 05:40:46 RPC Mon Sep 15 2003
System image file is bootflash:cat4000-is-mz.121-12c.EW1.bin

cisco WS-C4006 (XPC8245) processor (revision 5) with 524288K bytes of
memory. Processor board ID FOX05200BRH Last 
reset from PowerUp 144 FastEthernet/IEEE 802.3 interface(s) 2 Gigabit
Ethernet/IEEE 802.3 interface(s) 403K bytes of non-
volatile configuration memory.

Configuration register is 0x2102

4006#


4006-wulin#sh run int f4/41
Building configuration...

Current configuration : 141 bytes
!
interface FastEthernet4/41
 no switchport
 ip address 10.10.1.213 255.255.255.252
 duplex full
 speed 100
end

4006#


===




 Cool Things Happen When Mac Users Meet! Join the community in Boston
this July: www.macworldexpo.com


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Re: Strange behavior of Catalyst4006

2004-06-29 Thread Robert Blayzor
Joe Shen wrote:
I'm sorry I made a mistake the subnet between catalyst4006 and 
customer's firewall is

10.10.1.213/30,  Catalyst4006's interface address is 10.10.1.213, 
firewall's interface
address is 10.10.1.214. 
Have you tried enabling a monitor port on the Cat4k and sniffing what 
exactly is going on?

--
Robert Blayzor, BOFH
INOC, LLC
[EMAIL PROTECTED]
PGP: http://www.inoc.net/~dev/
Key fingerprint = 1E02 DABE F989 BC03 3DF5  0E93 8D02 9D0B CB1A A7B0
Esc key to reboot Universe, or any other key to continue...


RE: Strange behavior of Catalyst4006

2004-06-29 Thread Scott McGrath


Joe,

If you are using NAT 0 you need to have a static translation enabled.
Otherwise when the machine first comes up it arp's which creates an xlate
entry on the PIX which times out when the inactivity timer runs out.

This causes behavior similar to what you are experiencing




Scott C. McGrath

On Mon, 28 Jun 2004, Greg Schwimer wrote:



  Some things you can look into:

  firewall interface(10.10.1.122/30).
  ip route 192.168.5.0 255.255.255.0 10.10.1.124

 Is that the firewall interface is 10.10.1.122, or is it 10.10.1.124?
 10.10.1.122 is a host address in the 10.10.1.120/30 subnet.
 10.10.1.124 is a /30 network.  Either way, you're dealing with two
 different subnets.  Oddly, it's working sometimes.


  At the very begining all system works fine. After sometime  they said they could 
  not  acces their email/web/dns
  server from host outside their company's network... We restart ( shut; noshut) the 
  fastethernet interface on Catalyst4006,
  and then servers' network access recovered.
 

 Sounds suspiciously like an IP conflict or some MAC weirdness with the
 firewall's or 4006's IP.  Is the connection between the 4006 and the
 customer's firewall a basic crossover, or does the customer have a
 hub/switch on their side?  Assuming the subnetting statement I've made
 above is based on erroneous info, check your arp cache/mac table when
 it *is* working.  Write down the MAC for the customer's firewall.  When
 it stops working, check the arp cache/mac table again.  Compare the
 MACs to be sure they're the same.  Just for giggles, clear the arp
 cache and see if that fixes it.  If that doesn't, clear the entry from
 the cam table.

 Good luck...

 Greg Schwimer



Strange behavior of Catalyst4006

2004-06-28 Thread Joe Shen



Hi,


We met a strange problem with Catalyst 4006 when provideing leased line service to one 
of our customers.


Catalyst4006   Customer's firewall ---Customer's Intranet
  

The customer is allocated a Class C address block 192.168.5/24.  And , they connect 
their network to our
network  by using a firewall.  The Interface on Cata4006 is set up as no switchport, 
and inter-connecting 
subnet is configured between Cata4006 and firewall interface(10.10.1.122/30).

Static route is used on Catalyst4006  to designate route  to customer's intranet 
address. ( ip route 192.168.5.0 
255.255.255.0 10.10.1.124 ). Customer setup their email server at 192.168.5.7, dns 
server at 192.168.5.1,
 web server at 192.168.5.9.  

At the very begining all system works fine. After sometime  they said they could not  
acces their email/web/dns 
server from host outside their company's network. But, when we telnet to Cata4006, we 
could 'ping' 
192.168.5.7, but if we move to host in NOC ping failed all the time. ( ping to server 
is allowed on firewall). At the same 
time, their intranet host could access our network.

We restart ( shut; noshut) the fastethernet interface on Catalyst4006, and then 
servers' network access recovered.

The phenomon comes up frequently, and our customer said this is a bug with 
catalyst4006. But, to my understanding, 
if this is a bug to catos, it should not only affact only three servers. But, why it 
could be solved by restart catalyst interface?

Would you please do some help? ( I attach system info below)

Joe Shen



==-=

4006#sh version
Cisco Internetwork Operating System Software 
IOS (tm) Catalyst 4000 L3 Switch Software (cat4000-IS-M), Version 12.1(12c)EW1, EARLY 
DEPLOYMENT RELEASE 
SOFTWARE (fc1) TAC Support: http://www.cisco.com/tac Copyright (c) 1986-2002 by cisco 
Systems, Inc. Compiled Thu 24-
Oct-02 23:05 by eaarmas Image text-base: 0x, data-base: 0x00CA7368

ROM: 12.1(12r)EW
Dagobah Revision 63, Swamp Revision 24

4006-wulin uptime is 41 weeks, 12 hours, 34 minutes
System returned to ROM by power-on
System restarted at 05:40:46 RPC Mon Sep 15 2003
System image file is bootflash:cat4000-is-mz.121-12c.EW1.bin

cisco WS-C4006 (XPC8245) processor (revision 5) with 524288K bytes of memory. 
Processor board ID FOX05200BRH Last 
reset from PowerUp 144 FastEthernet/IEEE 802.3 interface(s) 2 Gigabit Ethernet/IEEE 
802.3 interface(s) 403K bytes of non-
volatile configuration memory.

Configuration register is 0x2102

4006#


4006-wulin#sh run int f4/41
Building configuration...

Current configuration : 141 bytes
!
interface FastEthernet4/41
 no switchport
 ip address 10.10.1.213 255.255.255.252
 duplex full
 speed 100
end

4006#


===




 Cool Things Happen When Mac Users Meet! Join the community in Boston this July: 
www.macworldexpo.com



RE: Strange behavior of Catalyst4006

2004-06-28 Thread Erik Amundson

It is possible that this issue is being cause by the customer's firewall as
well.  Every Ethernet cable has two ends. :)  I would check and see if the
customer's firewall log says anything.  I believe doing a shut/no shut on
the Cat 4006 causes the Ethernet link to 'flap' on the port, causing the
interface to totally reset on both ends.  This could be clearing errored
conditions on both sides.  Is there anything interesting in the 4006 log?
Have you done a 'show interface fa4/41' when the interface in broken to see
if it has any reasoning for the failure?

One other thing you could do it a 'no cdp enable' on the interface.  You
really won't get any cdp information from a firewall anyways...at least you
shouldn't* get any. :)

- Erik


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Joe
Shen
Sent: Monday, June 28, 2004 8:01 PM
To: [EMAIL PROTECTED]
Subject: Strange behavior of Catalyst4006




Hi,


We met a strange problem with Catalyst 4006 when provideing leased line
service to one of our customers.


Catalyst4006   Customer's firewall ---Customer's
Intranet
  

The customer is allocated a Class C address block 192.168.5/24.  And , they
connect their network to our
network  by using a firewall.  The Interface on Cata4006 is set up as no
switchport, and inter-connecting 
subnet is configured between Cata4006 and firewall
interface(10.10.1.122/30).

Static route is used on Catalyst4006  to designate route  to customer's
intranet address. ( ip route 192.168.5.0 
255.255.255.0 10.10.1.124 ). Customer setup their email server at
192.168.5.7, dns server at 192.168.5.1,
 web server at 192.168.5.9.  

At the very begining all system works fine. After sometime  they said they
could not  acces their email/web/dns 
server from host outside their company's network. But, when we telnet to
Cata4006, we could 'ping' 
192.168.5.7, but if we move to host in NOC ping failed all the time. ( ping
to server is allowed on firewall). At the same 
time, their intranet host could access our network.

We restart ( shut; noshut) the fastethernet interface on Catalyst4006, and
then servers' network access recovered.

The phenomon comes up frequently, and our customer said this is a bug with
catalyst4006. But, to my understanding, 
if this is a bug to catos, it should not only affact only three servers.
But, why it could be solved by restart catalyst interface?

Would you please do some help? ( I attach system info below)

Joe Shen



==-=

4006#sh version
Cisco Internetwork Operating System Software 
IOS (tm) Catalyst 4000 L3 Switch Software (cat4000-IS-M), Version
12.1(12c)EW1, EARLY DEPLOYMENT RELEASE 
SOFTWARE (fc1) TAC Support: http://www.cisco.com/tac Copyright (c) 1986-2002
by cisco Systems, Inc. Compiled Thu 24-
Oct-02 23:05 by eaarmas Image text-base: 0x, data-base: 0x00CA7368

ROM: 12.1(12r)EW
Dagobah Revision 63, Swamp Revision 24

4006-wulin uptime is 41 weeks, 12 hours, 34 minutes
System returned to ROM by power-on
System restarted at 05:40:46 RPC Mon Sep 15 2003
System image file is bootflash:cat4000-is-mz.121-12c.EW1.bin

cisco WS-C4006 (XPC8245) processor (revision 5) with 524288K bytes of
memory. Processor board ID FOX05200BRH Last 
reset from PowerUp 144 FastEthernet/IEEE 802.3 interface(s) 2 Gigabit
Ethernet/IEEE 802.3 interface(s) 403K bytes of non-
volatile configuration memory.

Configuration register is 0x2102

4006#


4006-wulin#sh run int f4/41
Building configuration...

Current configuration : 141 bytes
!
interface FastEthernet4/41
 no switchport
 ip address 10.10.1.213 255.255.255.252
 duplex full
 speed 100
end

4006#


===




 Cool Things Happen When Mac Users Meet! Join the community in Boston
this July: www.macworldexpo.com



Re: Strange behavior of Catalyst4006

2004-06-28 Thread Robert Blayzor
Joe Shen wrote:
The customer is allocated a Class C address block 192.168.5/24.  And , they connect their network to our
network  by using a firewall.  The Interface on Cata4006 is set up as no switchport, and inter-connecting 
subnet is configured between Cata4006 and firewall interface(10.10.1.122/30).
For starters 10.10.1.122/30 is not on a valid subnet boundry.
Other things to make sure is that speed and duplex are always forced 
toward customer facing equipment. (you never know whats on the other side)

--
Robert Blayzor
INOC, LLC
[EMAIL PROTECTED]


RE: Strange behavior of Catalyst4006

2004-06-28 Thread Greg Schwimer


 Some things you can look into:
   
 firewall interface(10.10.1.122/30).
 ip route 192.168.5.0 255.255.255.0 10.10.1.124

Is that the firewall interface is 10.10.1.122, or is it 10.10.1.124?
10.10.1.122 is a host address in the 10.10.1.120/30 subnet.
10.10.1.124 is a /30 network.  Either way, you're dealing with two
different subnets.  Oddly, it's working sometimes.


 At the very begining all system works fine. After sometime  they said they could not 
  acces their email/web/dns
 server from host outside their company's network... We restart ( shut; noshut) the 
 fastethernet interface on Catalyst4006,
 and then servers' network access recovered.


Sounds suspiciously like an IP conflict or some MAC weirdness with the
firewall's or 4006's IP.  Is the connection between the 4006 and the
customer's firewall a basic crossover, or does the customer have a
hub/switch on their side?  Assuming the subnetting statement I've made
above is based on erroneous info, check your arp cache/mac table when
it *is* working.  Write down the MAC for the customer's firewall.  When
it stops working, check the arp cache/mac table again.  Compare the
MACs to be sure they're the same.  Just for giggles, clear the arp
cache and see if that fixes it.  If that doesn't, clear the entry from
the cam table.

Good luck...

Greg Schwimer



RE: Strange behavior of Catalyst4006

2004-06-28 Thread Tony Rall

On Monday, 2004-06-28 at 20:41 MST, Greg Schwimer [EMAIL PROTECTED] 
wrote:
 Some things you can look into:
 
  firewall interface(10.10.1.122/30).
  ip route 192.168.5.0 255.255.255.0 10.10.1.124
 
 Is that the firewall interface is 10.10.1.122, or is it 10.10.1.124?
 10.10.1.122 is a host address in the 10.10.1.120/30 subnet.
 10.10.1.124 is a /30 network.  Either way, you're dealing with two
 different subnets.  Oddly, it's working sometimes.

On top of that, we have this discrepancy:

On Monday, 2004-06-28 at 19:01 CST, Joe Shen [EMAIL PROTECTED] wrote:
 interface FastEthernet4/41
 ip address 10.10.1.213 255.255.255.252

So the router's address isn't even on the same subnet as the firewall's. 
Again, it's not clear how it ever worked.

Tony Rall