Re: IP Fragmentation - Not reliable over the Internet?

2013-08-27 Thread Saku Ytti
On (2013-08-27 00:01 +), Christopher Palmer wrote:

 If anyone has any data or anecdotes, please feel free to send an off-list 
 email or whatever. 

[y...@ytti.fi ~]% ssh ring ring-all -t90 ping -s 1473 -c2 -w3 ip.fi|pastebinit
http://p.ip.fi/KA7N

[ytti@sci ~]% curl -s http://p.ip.fi/KA7N|grep transmitted|wc -l
224
[ytti@sci ~]% curl -s http://p.ip.fi/KA7N|grep 0 received|wc -l 
10

UUOC wc, but that's how I roll.

224 vantage points, 10 failed.

-- 
  ++ytti



Re: IP Fragmentation - Not reliable over the Internet?

2013-08-27 Thread Owen DeLong

On Aug 26, 2013, at 22:02 , valdis.kletni...@vt.edu wrote:

 On Tue, 27 Aug 2013 00:01:45 -, Christopher Palmer said:
 What is the probability that a random path between two Internet hosts will
 traverse a middlebox that drops or otherwise barfs on fragmented IPv4 
 packets?
 
 THe fact you're posting indicates that you already know the practical
 answer: Often enough that you need to take defensive measures.
 
 But there's really several separate questions here:
 
 1) What is the probability that a given path ends up fragging a packet
 because it isn't MTU 1500 end-to-end?
 
 2) What is the probability that a frag needed is detected by a router
 that then botches it?
 
 2a) What is the probability that the router does it right but the source node
 shoots itself in the foot by requesting PMTUD, but then blocks inbound ICMP 
 for
 security reasons?
 
 3) What is the probability that one router correctly frags a packet, but
 a subsequent box (most likely a firewall or target host) botches the
 re-assembly or other handling?
 
 4) When confronted with the fact that there's a very high correlation between
 the level of technical clue that results in procuring and deploying a broken
 device, and the level of technical clue clue available to resolve the problem
 when you try to contact them, what's the appropriate beverage?
 
 
 


That's a lot of questions he didn't ask.

As I read it, the question he asked is:

If I send a packet out as a legitimate series of fragments, what is the chance
that they will get dropped somewhere in the middle of the path between the
emitting host and the receiving host?

To my thinking, the answer to that question is basically pretty close to 0 and
if that changes in the core, very bad things will happen.

Owen




Re: IP Fragmentation - Not reliable over the Internet?

2013-08-27 Thread Emile Aben
On 27/08/2013 08:55, Saku Ytti wrote:
 On (2013-08-27 00:01 +), Christopher Palmer wrote:
 
 If anyone has any data or anecdotes, please feel free to send an off-list 
 email or whatever. 
 
 [y...@ytti.fi ~]% ssh ring ring-all -t90 ping -s 1473 -c2 -w3 ip.fi|pastebinit
 http://p.ip.fi/KA7N
 
 [ytti@sci ~]% curl -s http://p.ip.fi/KA7N|grep transmitted|wc -l
 224
 [ytti@sci ~]% curl -s http://p.ip.fi/KA7N|grep 0 received|wc -l 
 10
 
 UUOC wc, but that's how I roll.
 
 224 vantage points, 10 failed.

Same tests from RIPE Atlas pings towards
nl-ams-as.anchors.atlas.ripe.net today:

48 byte ping:42 out of 3406 vantage points fail (1.0%)
1473 byte ping: 180 out of 3540 vantage points fail (5.1%)

Of the 180 vantage points that failed for the 1473 byte ping, 142 were
successful in receiving at least 1 reply for the 48 byte ping.

Measurement IDs in RIPE Atlas are 1019675 and 1019676.

Emile Aben
RIPE NCC



Re: IP Fragmentation - Not reliable over the Internet?

2013-08-27 Thread Tony Finch
Christopher Palmer christopher.pal...@microsoft.com wrote:

 What is the probability that a random path between two Internet hosts
 will traverse a middlebox that drops or otherwise barfs on fragmented
 IPv4 packets?

This question is important for large EDNS packets so you'll find some
recent practical investigations from the perspective of people interested
in DNSSEC. For instance, a couple of presentations from Roland van
Rijswijk:

https://ripe64.ripe.net/presentations/91-20120418_-_RIPE64_-_Ljubljana_-_DNSSEC_-_UDP_issues.pdf
http://toronto45.icann.org/meetings/toronto2012/presentation-dnssec-fragmentation-17oct12-en.pdf

Tony.
-- 
f.anthony.n.finch  d...@dotat.at  http://dotat.at/
Forties, Cromarty: East, veering southeast, 4 or 5, occasionally 6 at first.
Rough, becoming slight or moderate. Showers, rain at first. Moderate or good,
occasionally poor at first.



Re: IP Fragmentation - Not reliable over the Internet?

2013-08-27 Thread Jaap Akkerhuis

Christopher Palmer christopher.pal...@microsoft.com wrote:

 What is the probability that a random path between two Internet hosts
 will traverse a middlebox that drops or otherwise barfs on fragmented
 IPv4 packets?

This question is important for large EDNS packets so you'll find some
recent practical investigations from the perspective of people interested
in DNSSEC. For instance, a couple of presentations from Roland van
Rijswijk:


https://ripe64.ripe.net/presentations/91-20120418_-_RIPE64_-_Ljubljana_-_DNSSEC_-_UDP_issues.pdf

http://toronto45.icann.org/meetings/toronto2012/presentation-dnssec-fragmentation-17oct12-en.pdf

Related to this and maybe be of interest is the following blog post
https://www.nlnetlabs.nl/blog/2013/06/04/pmtud4dns/.

jaap



Re: IP Fragmentation - Not reliable over the Internet?

2013-08-27 Thread Saku Ytti
On (2013-08-27 10:45 +0200), Emile Aben wrote:

  224 vantage points, 10 failed.
 
 48 byte ping:42 out of 3406 vantage points fail (1.0%)
 1473 byte ping: 180 out of 3540 vantage points fail (5.1%)

Nice, it's starting to almost sound like data rather than anecdote, both
tests implicate 45% having fragmentation issues.

Much larger number than I intuitively had in mind.

-- 
  ++ytti



Re: CableWiFi SSID in Washington DC?

2013-08-27 Thread Chung, Chae
Drew,

Optimum's Hotspot locator will show partner hotspots that they have access
through.  Check out their wifi locator page below to see you will have
wifi coverage.  

http://m.optimumwifi.com/results.php?s=quickt=washington+dclocal=1lat=38
.9072309lon=-77.0364641#pageTop

They may also have an iPhone/Android app for locating optimum hotspots
similar to Comcast's appsŠ

Android version = 
https://play.google.com/store/apps/details?id=com.comcast.hsf
iPhone version = 
https://itunes.apple.com/us/app/xfinity-wifi/id549643634?mt=8

Thanks!

-chae




On 8/25/13 6:18 PM, Drew Linsalata drew.linsal...@gmail.com wrote:

I know, completely non-operational and off topic, but have any of you
folks
in the DC area seen the CableWiFi SSID around town?  Traveling next week
and I can't get confirmation nor denial that my Optimum Online account
will
get me wifi access down there.




TCP Performance

2013-08-27 Thread Nick Olsen
Greetings all, I've got an issue I was hoping to put a few more eyes on. 
 Here's the scenario. Downloading a file at our Border is multiple orders 
of magnitude faster then a few hops out. Using the same 128MB test file, I 
tested at two different locations. As well as between them. Using multiple 
connections improves throughput, However it's the single stream issue we're 
looking at right now. All testing servers in question are Centos Linux. 
 Orlando Datapath: CogentOrlando Border Router (Mikrotik)HP Procurve 
Switch Server Results: 2013-08-29 05:04:09 (52.6 MB/s) - `128mbfile.tgz' 
saved [127926272/127926272] 
 Cocoa NOC Datapath: CogentOrlando Border Router (Mikrotik)Licensed 
Microwave Link (300+Mb/s Capacity)East Orange Router (Mikrotik) Licensed 
Microwave Link (300+Mb/s Capacity)Cocoa Router (Mikrotik)Licensed 
Microwave Link (300+Mb/s Capacity)Colo Router (Mikrotik)NOC Router 
(Mikrotik)HP Procurve SwitchServer Results: 2013-08-26 13:42:25 (398 
KB/s) - `128mbfile.tgz' saved [127926272/127926272] 
 Orlando-Cocoa NOC Datapath: Orlando ServerHP Procurve SwitchOrlando 
Border Router (Mikrotik)Licensed Microwave Link (300+Mb/s Capacity)East 
Orange Router (Mikrotik) Licensed Microwave Link (300+Mb/s Capacity)Cocoa 
Router (Mikrotik)Licensed Microwave Link (300+Mb/s Capacity)Colo Router 
(Mikrotik)NOC Router(Mikrotik)HP Procurve SwitchServerResults: 
2013-08-26 13:56:25 (3.31 MB/s) - `128mbfile.tgz' saved 
[134217728/134217728] 
 Now, For the fun of it. I ran Iperf single TCP between our Cocoa and 
Orlando POP's. Just like the HTTP test above. (Server has a 100Mb/s port). 
It maxes out the port, Unlike the HTTP test. 
 [root@ded01 ~]# iperf -c 
208.90.219.18Cli
ent connecting to 208.90.219.18, TCP port 5001TCP window size: 16.0 KByte 
(default)[  3] 
local 206.208.56.130 port 47281 connected with 208.90.219.18 port 5001[ ID] 
Interval   Transfer Bandwidth[  3]  0.0-10.0 sec   114 MBytes  95.7 
Mbits/sec

Here's associated packet captures for each transfer. As well as full wget 
output and traceroutes for each test. As you can see, The tests crossing 
the wireless links show about 3x more TCP re-transmits/dup ACK's. But I'm 
not sure I'm sold this could show such a huge drop in throughput. Other 
then that, nothing really stands out to me as to why these transfers are so 
much slower. Intra-network iperf testing shows full throughput the whole 
way with single connection. As well as UDP testing. One thing to note is 
the Iperf testing has far less TCP re-transmit/dup acks then any of the 
HTTP testing, Crossing the same Microwave Links and routers.
http://cdn.141networks.com/files/captures.zip 
I appreciate any insight anyone might have. Thanks! 
 Nick Olsen
Network Operations (855) FLSPEED  x106




Re: ATT.net postmaster contact

2013-08-27 Thread Tim Burke
I've had good luck emailing them at abuse_...@abuse-att.net. Takes a
couple days to hear back from them, but they do generally reply.

On 08/26/2013 01:21 PM, Drew Weaver wrote:
 Howdy,
 
 Does anyone know of a good/working ATT.net postmaster contact? We
 have been trying for several weeks to get an IP that has never been
 used before removed from the ATT.net blacklist and we aren't
 getting replies through the forms on their site.
 
 Thanks, -Drew
 



Re: IP Fragmentation - Not reliable over the Internet?

2013-08-27 Thread Leo Bicknell

On Aug 27, 2013, at 6:24 AM, Saku Ytti s...@ytti.fi wrote:

 On (2013-08-27 10:45 +0200), Emile Aben wrote:
 
 224 vantage points, 10 failed.
 
 48 byte ping:42 out of 3406 vantage points fail (1.0%)
 1473 byte ping: 180 out of 3540 vantage points fail (5.1%)
 
 Nice, it's starting to almost sound like data rather than anecdote, both
 tests implicate 45% having fragmentation issues.
 
 Much larger number than I intuitively had in mind.


I'm pretty sure the failure rate is higher, and here's why.

The #1 cause of fragments being dropped is firewalls.  Too many admins 
configuring a firewall do not understand fragments or how to properly put them 
in the rules.

Where do firewalls exist?  Typically protecting things with public IP space, 
that is (some) corporate networks and banks of content servers in data centers. 
 This also includes on-box firewalls for Internet servers, ipfw or iptables on 
the server is just as likely to be part of the problem.

Now, where are RIPE probes?  Most RIPE probes are probably either with somewhat 
clueful ISP operators, or at Internet Clueful engineer's personal connectivity 
(home, or perhaps a box in a colo).  RIPE probes have already significantly 
self-selected for people who like non-broken connectivity.  What's more, the 
ping test was probably to some known good host(s), rather than a broad 
selection of Internet hosts, so effectively it was only testing the probe end, 
not both ends.

Basically, I see RIPE probes as an almost best-case scenario for this sort of 
broken behavior.

I bet the ISC Netalyzer folks have somewhat better data, perhaps skewed a bit 
towards broken connections as people run Netalyzer when their connection is 
broken!  I suspect reality is somewhere between those two book ends.

-- 
   Leo Bicknell - bickn...@ufp.org - CCIE 3440
PGP keys at http://www.ufp.org/~bicknell/







signature.asc
Description: Message signed with OpenPGP using GPGMail


Re: TCP Performance

2013-08-27 Thread Blake Dunlap
You didn't indicate this, but do you understand how TCP windowing works?
This conversation can go two very different ways depending on the answer.

To me, it looks like this is what you'd expect, and you need to fix your
packet loss issues, which possibly might be QoS settings related (but it's
hard to tell based on the information given).

-Blake


On Mon, Aug 26, 2013 at 2:07 PM, Nick Olsen n...@flhsi.com wrote:

 Greetings all, I've got an issue I was hoping to put a few more eyes on.
  Here's the scenario. Downloading a file at our Border is multiple orders
 of magnitude faster then a few hops out. Using the same 128MB test file, I
 tested at two different locations. As well as between them. Using multiple
 connections improves throughput, However it's the single stream issue we're
 looking at right now. All testing servers in question are Centos Linux.
  Orlando Datapath: CogentOrlando Border Router (Mikrotik)HP Procurve
 Switch Server Results: 2013-08-29 05:04:09 (52.6 MB/s) - `128mbfile.tgz'
 saved [127926272/127926272]
  Cocoa NOC Datapath: CogentOrlando Border Router (Mikrotik)Licensed
 Microwave Link (300+Mb/s Capacity)East Orange Router (Mikrotik) Licensed
 Microwave Link (300+Mb/s Capacity)Cocoa Router (Mikrotik)Licensed
 Microwave Link (300+Mb/s Capacity)Colo Router (Mikrotik)NOC Router
 (Mikrotik)HP Procurve SwitchServer Results: 2013-08-26 13:42:25 (398
 KB/s) - `128mbfile.tgz' saved [127926272/127926272]
  Orlando-Cocoa NOC Datapath: Orlando ServerHP Procurve SwitchOrlando
 Border Router (Mikrotik)Licensed Microwave Link (300+Mb/s Capacity)East
 Orange Router (Mikrotik) Licensed Microwave Link (300+Mb/s Capacity)Cocoa
 Router (Mikrotik)Licensed Microwave Link (300+Mb/s Capacity)Colo Router
 (Mikrotik)NOC Router(Mikrotik)HP Procurve SwitchServerResults:
 2013-08-26 13:56:25 (3.31 MB/s) - `128mbfile.tgz' saved
 [134217728/134217728]
  Now, For the fun of it. I ran Iperf single TCP between our Cocoa and
 Orlando POP's. Just like the HTTP test above. (Server has a 100Mb/s port).
 It maxes out the port, Unlike the HTTP test.
  [root@ded01 ~]# iperf -c
 208.90.219.18
 Cli
 ent connecting to 208.90.219.18, TCP port 5001TCP window size: 16.0 KByte
 (default)[  3]
 local 206.208.56.130 port 47281 connected with 208.90.219.18 port 5001[
 ID]
 Interval   Transfer Bandwidth[  3]  0.0-10.0 sec   114 MBytes  95.7
 Mbits/sec

 Here's associated packet captures for each transfer. As well as full wget
 output and traceroutes for each test. As you can see, The tests crossing
 the wireless links show about 3x more TCP re-transmits/dup ACK's. But I'm
 not sure I'm sold this could show such a huge drop in throughput. Other
 then that, nothing really stands out to me as to why these transfers are so
 much slower. Intra-network iperf testing shows full throughput the whole
 way with single connection. As well as UDP testing. One thing to note is
 the Iperf testing has far less TCP re-transmit/dup acks then any of the
 HTTP testing, Crossing the same Microwave Links and routers.
 http://cdn.141networks.com/files/captures.zip
 I appreciate any insight anyone might have. Thanks!
  Nick Olsen
 Network Operations (855) FLSPEED  x106





Re: IP Fragmentation - Not reliable over the Internet?

2013-08-27 Thread Valdis . Kletnieks
On Tue, 27 Aug 2013 00:34:57 -0700, Owen DeLong said:
 That's a lot of questions he didn't ask.

This isn't your first rodeo.  You should know by now that the question
actually asked, the question *meant* to be asked, and the question that
actually needed answering are often 3 different things.

 If I send a packet out as a legitimate series of fragments, what is the chance
 that they will get dropped somewhere in the middle of the path between the
 emitting host and the receiving host?

 To my thinking, the answer to that question is basically pretty close to 0 
 and
 if that changes in the core, very bad things will happen.

Saku Ytti and Emile Aben have numbers that say otherwise.  And there must
be a significantly bigger percentage of failures than pretty close to 0,
or Path MTU Discovery wouldn't have a reputation of being next to useless.


pgptN6Peb7KZo.pgp
Description: PGP signature


Re: IP Fragmentation - Not reliable over the Internet?

2013-08-27 Thread Blake Dunlap
And then you have other issues like networks that arbitrarily set DF on all
packets passing through them. That burnt a good three days of my life back
in the day.

-Blake


On Tue, Aug 27, 2013 at 9:33 AM, valdis.kletni...@vt.edu wrote:

 On Tue, 27 Aug 2013 00:34:57 -0700, Owen DeLong said:
  That's a lot of questions he didn't ask.

 This isn't your first rodeo.  You should know by now that the question
 actually asked, the question *meant* to be asked, and the question that
 actually needed answering are often 3 different things.

  If I send a packet out as a legitimate series of fragments, what is the
 chance
  that they will get dropped somewhere in the middle of the path between
 the
  emitting host and the receiving host?

  To my thinking, the answer to that question is basically pretty close
 to 0 and
  if that changes in the core, very bad things will happen.

 Saku Ytti and Emile Aben have numbers that say otherwise.  And there must
 be a significantly bigger percentage of failures than pretty close to 0,
 or Path MTU Discovery wouldn't have a reputation of being next to useless.



Re: TCP Performance

2013-08-27 Thread Nick Olsen
Duplex mismatch has been checked across the board. On every device.

Nick Olsen
Network Operations (855) FLSPEED  x106


From: Chad Dailey na...@thedaileyplanet.com
Sent: Tuesday, August 27, 2013 10:48 AM
To: n...@flhsi.com
Subject: Re: TCP Performance

Check for duplex mismatch at the server.  

On Mon, Aug 26, 2013 at 2:07 PM, Nick Olsen n...@flhsi.com wrote:
Greetings all, I've got an issue I was hoping to put a few more eyes on.
 Here's the scenario. Downloading a file at our Border is multiple orders
of magnitude faster then a few hops out. Using the same 128MB test file, I
tested at two different locations. As well as between them. Using multiple
connections improves throughput, However it's the single stream issue 
we're
looking at right now. All testing servers in question are Centos Linux.
 Orlando Datapath: CogentOrlando Border Router (Mikrotik)HP Procurve
Switch Server Results: 2013-08-29 05:04:09 (52.6 MB/s) - `128mbfile.tgz'
saved [127926272/127926272]
 Cocoa NOC Datapath: CogentOrlando Border Router (Mikrotik)Licensed
Microwave Link (300+Mb/s Capacity)East Orange Router (Mikrotik) Licensed
Microwave Link (300+Mb/s Capacity)Cocoa Router (Mikrotik)Licensed
Microwave Link (300+Mb/s Capacity)Colo Router (Mikrotik)NOC Router
(Mikrotik)HP Procurve SwitchServer Results: 2013-08-26 13:42:25 (398
KB/s) - `128mbfile.tgz' saved [127926272/127926272]
 Orlando-Cocoa NOC Datapath: Orlando ServerHP Procurve SwitchOrlando
Border Router (Mikrotik)Licensed Microwave Link (300+Mb/s Capacity)East
Orange Router (Mikrotik) Licensed Microwave Link (300+Mb/s 
Capacity)Cocoa
Router (Mikrotik)Licensed Microwave Link (300+Mb/s Capacity)Colo Router
(Mikrotik)NOC Router(Mikrotik)HP Procurve SwitchServerResults:
2013-08-26 13:56:25 (3.31 MB/s) - `128mbfile.tgz' saved
[134217728/134217728]
 Now, For the fun of it. I ran Iperf single TCP between our Cocoa and
Orlando POP's. Just like the HTTP test above. (Server has a 100Mb/s port).
It maxes out the port, Unlike the HTTP test.
 [root@ded01 ~]# iperf -c
208.90.219.18Cli

ent connecting to 208.90.219.18, TCP port 5001TCP window size: 16.0 KByte
(default)[  3]
local 206.208.56.130 port 47281 connected with 208.90.219.18 port 5001[ 
ID]
Interval   Transfer Bandwidth[  3]  0.0-10.0 sec   114 MBytes  
95.7
Mbits/sec

Here's associated packet captures for each transfer. As well as full wget
output and traceroutes for each test. As you can see, The tests crossing
the wireless links show about 3x more TCP re-transmits/dup ACK's. But I'm
not sure I'm sold this could show such a huge drop in throughput. Other
then that, nothing really stands out to me as to why these transfers are 
so
much slower. Intra-network iperf testing shows full throughput the whole
way with single connection. As well as UDP testing. One thing to note is
the Iperf testing has far less TCP re-transmit/dup acks then any of the
HTTP testing, Crossing the same Microwave Links and routers.
http://cdn.141networks.com/files/captures.zip
I appreciate any insight anyone might have. Thanks!
 Nick Olsen
Network Operations (855) FLSPEED  x106




Re: TCP Performance

2013-08-27 Thread Nick Olsen
I have done a decent amount of reading on both TCP windowing and Flow 
Control. But I've seen a lot of conflicting data. Some say flow control 
breaks more then it fixes. Where some say it's completely required. 
Currently we do not have Flow control enabled. Our routers do not support 
flow control currently (At least, Not at a configurable level, maybe at the 
NIC hardware wise). The only way we could currently implement flow control 
would be installing a manged switch (with flow control) between the 
router(s) and the Microwave links.
Regarding packet loss. We once again have conflicting data. If you take a 
look at the packet captures. The file download in Orlando (Which rocks 
~800Mb/) shows ~5K retransmits/Dup Acks. However the file download in Cocoa 
(Crossing the wireless) is about 3x that (~16K retransmits/dup acks). The 
same is shown on an intra-network test from server to server.. But only 
when HTTP. Iperf testing shows ~18 errors, Vs ~13K errors when HTTP based. 


Nick Olsen
Network Operations (855) FLSPEED  x106


From: Blake Dunlap iki...@gmail.com
Sent: Tuesday, August 27, 2013 10:32 AM
To: n...@flhsi.com
Cc: nanog@nanog.org nanog@nanog.org
Subject: Re: TCP Performance

You didn't indicate this, but do you understand how TCP windowing works? 
This conversation can go two very different ways depending on the answer.

To me, it looks like this is what you'd expect, and you need to fix your 
packet loss issues, which possibly might be QoS settings related (but it's 
hard to tell based on the information given).

-Blake

On Mon, Aug 26, 2013 at 2:07 PM, Nick Olsen n...@flhsi.com wrote:
 Greetings all, I've got an issue I was hoping to put a few more eyes on.
 Here's the scenario. Downloading a file at our Border is multiple orders
of magnitude faster then a few hops out. Using the same 128MB test file, I
tested at two different locations. As well as between them. Using multiple
connections improves throughput, However it's the single stream issue 
we're
looking at right now. All testing servers in question are Centos Linux.
 Orlando Datapath: CogentOrlando Border Router (Mikrotik)HP Procurve
Switch Server Results: 2013-08-29 05:04:09 (52.6 MB/s) - `128mbfile.tgz'
saved [127926272/127926272]
 Cocoa NOC Datapath: CogentOrlando Border Router (Mikrotik)Licensed
Microwave Link (300+Mb/s Capacity)East Orange Router (Mikrotik) Licensed
Microwave Link (300+Mb/s Capacity)Cocoa Router (Mikrotik)Licensed
Microwave Link (300+Mb/s Capacity)Colo Router (Mikrotik)NOC Router
(Mikrotik)HP Procurve SwitchServer Results: 2013-08-26 13:42:25 (398
KB/s) - `128mbfile.tgz' saved [127926272/127926272]
 Orlando-Cocoa NOC Datapath: Orlando ServerHP Procurve SwitchOrlando
Border Router (Mikrotik)Licensed Microwave Link (300+Mb/s Capacity)East
Orange Router (Mikrotik) Licensed Microwave Link (300+Mb/s 
Capacity)Cocoa
Router (Mikrotik)Licensed Microwave Link (300+Mb/s Capacity)Colo Router
(Mikrotik)NOC Router(Mikrotik)HP Procurve SwitchServerResults:
2013-08-26 13:56:25 (3.31 MB/s) - `128mbfile.tgz' saved
[134217728/134217728]
 Now, For the fun of it. I ran Iperf single TCP between our Cocoa and
Orlando POP's. Just like the HTTP test above. (Server has a 100Mb/s port).
It maxes out the port, Unlike the HTTP test.
 [root@ded01 ~]# iperf -c
208.90.219.18Cli

ent connecting to 208.90.219.18, TCP port 5001TCP window size: 16.0 KByte
(default)[  3]
local 206.208.56.130 port 47281 connected with 208.90.219.18 port 5001[ 
ID]
Interval   Transfer Bandwidth[  3]  0.0-10.0 sec   114 MBytes  
95.7
Mbits/sec

Here's associated packet captures for each transfer. As well as full wget
output and traceroutes for each test. As you can see, The tests crossing
the wireless links show about 3x more TCP re-transmits/dup ACK's. But I'm
not sure I'm sold this could show such a huge drop in throughput. Other
then that, nothing really stands out to me as to why these transfers are 
so
much slower. Intra-network iperf testing shows full throughput the whole
way with single connection. As well as UDP testing. One thing to note is
the Iperf testing has far less TCP re-transmit/dup acks then any of the
HTTP testing, Crossing the same Microwave Links and routers.
http://cdn.141networks.com/files/captures.zip
I appreciate any insight anyone might have. Thanks!
 Nick Olsen
Network Operations (855) FLSPEED  x106




Re: TCP Performance

2013-08-27 Thread Blake Dunlap
This really sounds like you aren't testing the correct flow type in
i/jperf, or you have some QoS queues for http traffic but not the perf
traffic that are filled.

Regardless, your problem looks like either tail drops or packet loss, which
you showed originally. The task is to find out where this is occurring, and
which of the two it is. If you want to confirm what is going on, there are
some great bandwidth calculators on the internet which will show you what
bandwidth you can get with a given ms delay and % packet loss.

As far as flow control, its really outside the scope. If you ever need flow
control, there is usually a specific reason like FCoE, and if not, it's
generally better to just fix the backplane congestion issue if you can,
than ever worry about using FC. The problem with FC isn't node to node, its
when you have node to node to node with additional devices, it isn't smart
enough to discriminate, and can crater your network 3 devices over when it
would be much better to just lose a few packets.

-Blake


On Tue, Aug 27, 2013 at 9:49 AM, Nick Olsen n...@flhsi.com wrote:

 Duplex mismatch has been checked across the board. On every device.

 Nick Olsen
 Network Operations (855) FLSPEED  x106

 
 From: Chad Dailey na...@thedaileyplanet.com
 Sent: Tuesday, August 27, 2013 10:48 AM
 To: n...@flhsi.com
 Subject: Re: TCP Performance

 Check for duplex mismatch at the server.

 On Mon, Aug 26, 2013 at 2:07 PM, Nick Olsen n...@flhsi.com wrote:
 Greetings all, I've got an issue I was hoping to put a few more eyes on.
  Here's the scenario. Downloading a file at our Border is multiple orders
 of magnitude faster then a few hops out. Using the same 128MB test file, I
 tested at two different locations. As well as between them. Using multiple
 connections improves throughput, However it's the single stream issue
 we're
 looking at right now. All testing servers in question are Centos Linux.
  Orlando Datapath: CogentOrlando Border Router (Mikrotik)HP Procurve
 Switch Server Results: 2013-08-29 05:04:09 (52.6 MB/s) - `128mbfile.tgz'
 saved [127926272/127926272]
  Cocoa NOC Datapath: CogentOrlando Border Router (Mikrotik)Licensed
 Microwave Link (300+Mb/s Capacity)East Orange Router (Mikrotik) Licensed
 Microwave Link (300+Mb/s Capacity)Cocoa Router (Mikrotik)Licensed
 Microwave Link (300+Mb/s Capacity)Colo Router (Mikrotik)NOC Router
 (Mikrotik)HP Procurve SwitchServer Results: 2013-08-26 13:42:25 (398
 KB/s) - `128mbfile.tgz' saved [127926272/127926272]
  Orlando-Cocoa NOC Datapath: Orlando ServerHP Procurve SwitchOrlando
 Border Router (Mikrotik)Licensed Microwave Link (300+Mb/s Capacity)East
 Orange Router (Mikrotik) Licensed Microwave Link (300+Mb/s
 Capacity)Cocoa
 Router (Mikrotik)Licensed Microwave Link (300+Mb/s Capacity)Colo Router
 (Mikrotik)NOC Router(Mikrotik)HP Procurve SwitchServerResults:
 2013-08-26 13:56:25 (3.31 MB/s) - `128mbfile.tgz' saved
 [134217728/134217728]
  Now, For the fun of it. I ran Iperf single TCP between our Cocoa and
 Orlando POP's. Just like the HTTP test above. (Server has a 100Mb/s port).
 It maxes out the port, Unlike the HTTP test.
  [root@ded01 ~]# iperf -c
 208.90.219.18
 Cli

 ent connecting to 208.90.219.18, TCP port 5001TCP window size: 16.0 KByte
 (default)[  3]
 local 206.208.56.130 port 47281 connected with 208.90.219.18 port 5001[
 ID]
 Interval   Transfer Bandwidth[  3]  0.0-10.0 sec   114 MBytes
 95.7
 Mbits/sec

 Here's associated packet captures for each transfer. As well as full wget
 output and traceroutes for each test. As you can see, The tests crossing
 the wireless links show about 3x more TCP re-transmits/dup ACK's. But I'm
 not sure I'm sold this could show such a huge drop in throughput. Other
 then that, nothing really stands out to me as to why these transfers are
 so
 much slower. Intra-network iperf testing shows full throughput the whole
 way with single connection. As well as UDP testing. One thing to note is
 the Iperf testing has far less TCP re-transmit/dup acks then any of the
 HTTP testing, Crossing the same Microwave Links and routers.
 http://cdn.141networks.com/files/captures.zip
 I appreciate any insight anyone might have. Thanks!
  Nick Olsen
 Network Operations (855) FLSPEED  x106





Anyone from Bluehost?

2013-08-27 Thread Robert Glover
Hello,

Can someone from Bluehost please contact me?

Email blacklist issue.  We have gone through the normal support
channels, but have come up with the support staff @ Bluehost not
understanding the nature of our request.

Thanks,
-Bobby



RE: TCP Performance

2013-08-27 Thread Tim Warnock
 Regardless, your problem looks like either tail drops or packet loss, which
 you showed originally. The task is to find out where this is occurring, and
 which of the two it is. If you want to confirm what is going on, there are
 some great bandwidth calculators on the internet which will show you what
 bandwidth you can get with a given ms delay and % packet loss.
 
 As far as flow control, its really outside the scope. If you ever need flow
 control, there is usually a specific reason like FCoE, and if not, it's
 generally better to just fix the backplane congestion issue if you can,
 than ever worry about using FC. The problem with FC isn't node to node, its
 when you have node to node to node with additional devices, it isn't smart
 enough to discriminate, and can crater your network 3 devices over when it
 would be much better to just lose a few packets.
 
 -Blake

In my experience - if you're traversing licenced microwave links as indicated 
flow control will definitely need to be ON.

Check the radio modem stats to confirm but - if you're seeing lots of drops 
there you're overflowing the buffers on the radio modem.



Re: IP Fragmentation - Not reliable over the Internet?

2013-08-27 Thread Dave Brockman
On 8/27/2013 10:04 AM, Leo Bicknell wrote:

 On Aug 27, 2013, at 6:24 AM, Saku Ytti s...@ytti.fi wrote:

 On (2013-08-27 10:45 +0200), Emile Aben wrote:

 224 vantage points, 10 failed.

 48 byte ping:42 out of 3406 vantage points fail (1.0%)
 1473 byte ping: 180 out of 3540 vantage points fail (5.1%)

 Nice, it's starting to almost sound like data rather than
 anecdote, both tests implicate 45% having fragmentation issues.

 Much larger number than I intuitively had in mind.


 I'm pretty sure the failure rate is higher, and here's why.

 The #1 cause of fragments being dropped is firewalls.  Too many
 admins configuring a firewall do not understand fragments or how
 to properly put them in the rules.

 Where do firewalls exist?  Typically protecting things with public
 IP space, that is (some) corporate networks and banks of content
 servers in data centers.  This also includes on-box firewalls for
 Internet servers, ipfw or iptables on the server is just as likely
 to be part of the problem.

It's not just firewalls border-routers are also apt to have ACLs
like these[1]:

ip access-list extended BORDER-IN
10 deny tcp any any fragments
20 deny udp any any fragments
30 deny icmp any any fragments
40 deny ip any any fragments

I see these a *LOT* on customer routers, before the packets even get
to the firewall

Regards,

dtb

1. I found it most recently at
http://hurricanelabs.com/blog/cisco-security-routers/ but I know there
are many other guides that include these as part of their ACL.



Re: TCP Performance

2013-08-27 Thread Blake Dunlap
If you have a router, you can turn on shaping to the bandwidth the link
will support.

-Blake


On Tue, Aug 27, 2013 at 12:11 PM, Nick Olsen n...@flhsi.com wrote:

 I do indeed have stats for TX Pause Frames And they do increment.
 However, Our router is ignoring them since it doesn't support flow control.

 I guess my next question would be. In the scenario where we insert a
 switch between the radio and the router that does support flow control. Are
 we not only moving where the overflow is going to occur? Will we not see
 the router still burst traffic at line rate toward the switch, Which then
 buffer overflows sending to the radio on account of it receiving pause
 frames?


 Nick Olsen
 Network Operations
 (855) FLSPEED  x106



 --
 *From*: Tim Warnock tim...@timoid.org
 *Sent*: Tuesday, August 27, 2013 1:08 PM
 *To*: Blake Dunlap iki...@gmail.com, n...@flhsi.com n...@flhsi.com
 *Cc*: nanog@nanog.org nanog@nanog.org
 *Subject*: RE: TCP Performance


  Regardless, your problem looks like either tail drops or packet loss,
 which
  you showed originally. The task is to find out where this is occurring,
 and
  which of the two it is. If you want to confirm what is going on, there
 are
  some great bandwidth calculators on the internet which will show you what
  bandwidth you can get with a given ms delay and % packet loss.
 
  As far as flow control, its really outside the scope. If you ever need
 flow
  control, there is usually a specific reason like FCoE, and if not, it's
  generally better to just fix the backplane congestion issue if you can,
  than ever worry about using FC. The problem with FC isn't node to node,
 its
  when you have node to node to node with additional devices, it isn't
 smart
  enough to discriminate, and can crater your network 3 devices over when
 it
  would be much better to just lose a few packets.
 
  -Blake

 In my experience - if you're traversing licenced microwave links as
 indicated flow control will definitely need to be ON.

 Check the radio modem stats to confirm but - if you're seeing lots of
 drops there you're overflowing the buffers on the radio modem.




Re: TCP Performance

2013-08-27 Thread Nick Olsen
No QoS is in use anywhere..
To the best of my ability I've eliminated Packet loss. However, I've not 
found a way any better than ICMP/MTR/Ping -f..etc.
The reason flow control has been mentioned is to correct buffer overflow at 
the Microwave links. Where they physically link at GigFDX. But the radio 
interface is only capable of ~360Mb/s, It's possible for the sending device 
to overflow the buffer between the fiber/ethernet and the radio interface.I 
can say we've had an issue like this in the past, Which forcing 100Mb/s FDX 
on a licensed radio fixed the problem. Being that, The ethernet was now 
slower then the radio interface. However, The down fall of this is that it 
limits the link to 100Mb/s which isn't sufficient anymore.
In terms of congestion, There is not from my point of view. Every link in 
questions runs =30% utilization.

Nick Olsen
Network Operations (855) FLSPEED  x106


From: Blake Dunlap iki...@gmail.com
Sent: Tuesday, August 27, 2013 11:42 AM
To: n...@flhsi.com
Cc: na...@thedaileyplanet.com, nanog@nanog.org nanog@nanog.org
Subject: Re: TCP Performance

This really sounds like you aren't testing the correct flow type in 
i/jperf, or you have some QoS queues for http traffic but not the perf 
traffic that are filled.

Regardless, your problem looks like either tail drops or packet loss, which 
you showed originally. The task is to find out where this is occurring, and 
which of the two it is. If you want to confirm what is going on, there are 
some great bandwidth calculators on the internet which will show you what 
bandwidth you can get with a given ms delay and % packet loss.

As far as flow control, its really outside the scope. If you ever need flow 
control, there is usually a specific reason like FCoE, and if not, it's 
generally better to just fix the backplane congestion issue if you can, 
than ever worry about using FC. The problem with FC isn't node to node, its 
when you have node to node to node with additional devices, it isn't smart 
enough to discriminate, and can crater your network 3 devices over when it 
would be much better to just lose a few packets.

-Blake

On Tue, Aug 27, 2013 at 9:49 AM, Nick Olsen n...@flhsi.com wrote:
 Duplex mismatch has been checked across the board. On every device.

Nick Olsen
Network Operations (855) FLSPEED  x106


From: Chad Dailey na...@thedaileyplanet.com
Sent: Tuesday, August 27, 2013 10:48 AM
To: n...@flhsi.com
Subject: Re: TCP Performance

Check for duplex mismatch at the server.

On Mon, Aug 26, 2013 at 2:07 PM, Nick Olsen n...@flhsi.com wrote:
Greetings all, I've got an issue I was hoping to put a few more eyes on.
 Here's the scenario. Downloading a file at our Border is multiple orders
of magnitude faster then a few hops out. Using the same 128MB test file, I
tested at two different locations. As well as between them. Using multiple
connections improves throughput, However it's the single stream issue
we're
looking at right now. All testing servers in question are Centos Linux.
 Orlando Datapath: CogentOrlando Border Router (Mikrotik)HP Procurve
Switch Server Results: 2013-08-29 05:04:09 (52.6 MB/s) - `128mbfile.tgz'
saved [127926272/127926272]
 Cocoa NOC Datapath: CogentOrlando Border Router (Mikrotik)Licensed
Microwave Link (300+Mb/s Capacity)East Orange Router (Mikrotik) Licensed
Microwave Link (300+Mb/s Capacity)Cocoa Router (Mikrotik)Licensed
Microwave Link (300+Mb/s Capacity)Colo Router (Mikrotik)NOC Router
(Mikrotik)HP Procurve SwitchServer Results: 2013-08-26 13:42:25 (398
KB/s) - `128mbfile.tgz' saved [127926272/127926272]
 Orlando-Cocoa NOC Datapath: Orlando ServerHP Procurve SwitchOrlando
Border Router (Mikrotik)Licensed Microwave Link (300+Mb/s Capacity)East
Orange Router (Mikrotik) Licensed Microwave Link (300+Mb/s
Capacity)Cocoa
Router (Mikrotik)Licensed Microwave Link (300+Mb/s Capacity)Colo Router
(Mikrotik)NOC Router(Mikrotik)HP Procurve SwitchServerResults:
2013-08-26 13:56:25 (3.31 MB/s) - `128mbfile.tgz' saved
[134217728/134217728]
 Now, For the fun of it. I ran Iperf single TCP between our Cocoa and
Orlando POP's. Just like the HTTP test above. (Server has a 100Mb/s port).
It maxes out the port, Unlike the HTTP test.
 [root@ded01 ~]# iperf -c
208.90.219.18Cli


ent connecting to 208.90.219.18, TCP port 5001TCP window size: 16.0 KByte
(default)[  3]
local 206.208.56.130 port 47281 connected with 208.90.219.18 port 5001[
ID]
Interval   Transfer Bandwidth[  3]  0.0-10.0 sec   114 MBytes
95.7
Mbits/sec

Here's associated packet captures for each transfer. As well as full wget
output and traceroutes for each test. As you can see, The tests crossing
the wireless links show about 3x more TCP re-transmits/dup ACK's. But I'm
not sure I'm sold this could show such a huge drop in throughput. Other
then that, 

RE: TCP Performance

2013-08-27 Thread Nick Olsen
I do indeed have stats for TX Pause Frames And they do increment. 
However, Our router is ignoring them since it doesn't support flow 
control.
I guess my next question would be. In the scenario where we insert a switch 
between the radio and the router that does support flow control. Are we not 
only moving where the overflow is going to occur? Will we not see the 
router still burst traffic at line rate toward the switch, Which then 
buffer overflows sending to the radio on account of it receiving pause 
frames?

Nick Olsen
Network Operations (855) FLSPEED  x106


From: Tim Warnock tim...@timoid.org
Sent: Tuesday, August 27, 2013 1:08 PM
To: Blake Dunlap iki...@gmail.com, n...@flhsi.com n...@flhsi.com
Cc: nanog@nanog.org nanog@nanog.org
Subject: RE: TCP Performance

 Regardless, your problem looks like either tail drops or packet loss, 
which
 you showed originally. The task is to find out where this is occurring, 
and
 which of the two it is. If you want to confirm what is going on, there 
are
 some great bandwidth calculators on the internet which will show you 
what
 bandwidth you can get with a given ms delay and % packet loss.
 
 As far as flow control, its really outside the scope. If you ever need 
flow
 control, there is usually a specific reason like FCoE, and if not, it's
 generally better to just fix the backplane congestion issue if you can,
 than ever worry about using FC. The problem with FC isn't node to node, 
its
 when you have node to node to node with additional devices, it isn't 
smart
 enough to discriminate, and can crater your network 3 devices over when 
it
 would be much better to just lose a few packets.
 
 -Blake

In my experience - if you're traversing licenced microwave links as 
indicated flow control will definitely need to be ON.

Check the radio modem stats to confirm but - if you're seeing lots of drops 
there you're overflowing the buffers on the radio modem.




Re: IP Fragmentation - Not reliable over the Internet?

2013-08-27 Thread William Herrin
On Mon, Aug 26, 2013 at 8:01 PM, Christopher Palmer
christopher.pal...@microsoft.com wrote:
 What is the probability that a random path between two Internet
 hosts will traverse a middlebox that drops or otherwise barfs on
 fragmented IPv4 packets?

Hi Christopher,

I think there might be three rather different questions here:

1. If I originate IP packet fragments, such as an 8000 byte NFS packet
broken into 1500 byte fragments, what's the probability of some host
before the other endpoint dropping one or all of those fragments?

2. If I send an IP packet that's too large for the path and *don't*
set the don't-fragment bit, what' the chance that the router with the
too-small next hop will fail to correctly fragment that packet (or
that the correctly fragmented packet will fall into trap #1 above)?

3. If I send an IP packet that's too large for the path and *do* set
the don't-fragment bit, what's the chance of failing to receive the
packet too big message it causes the intermediate router to send?

Are you after the answer to one in particular?

Regards,
Bill Herrin



-- 
William D. Herrin  her...@dirtside.com  b...@herrin.us
3005 Crane Dr. .. Web: http://bill.herrin.us/
Falls Church, VA 22042-3004



Re: TCP Performance

2013-08-27 Thread Nick Olsen
I have indeed tried that. And it didn't make any difference. Functionally 
limiting each router port to is connected microwave links capacity. And 
queuing the overflow. However the queue never really fills as the traffic 
rate never goes higher then the allocated bandwidth.

Nick Olsen
Network Operations (855) FLSPEED  x106


From: Blake Dunlap iki...@gmail.com
Sent: Tuesday, August 27, 2013 1:32 PM
To: n...@flhsi.com
Cc: Tim Warnock tim...@timoid.org, nanog@nanog.org nanog@nanog.org
Subject: Re: TCP Performance

If you have a router, you can turn on shaping to the bandwidth the link 
will support.

-Blake

On Tue, Aug 27, 2013 at 12:11 PM, Nick Olsen n...@flhsi.com wrote:
 I do indeed have stats for TX Pause Frames And they do increment. 
However, Our router is ignoring them since it doesn't support flow control. 
 
I guess my next question would be. In the scenario where we insert a switch 
between the radio and the router that does support flow control. Are we not 
only moving where the overflow is going to occur? Will we not see the 
router still burst traffic at line rate toward the switch, Which then 
buffer overflows sending to the radio on account of it receiving pause 
frames?  

Nick Olsen
Network Operations (855) FLSPEED  x106


From: Tim Warnock tim...@timoid.org
 Sent: Tuesday, August 27, 2013 1:08 PM
To: Blake Dunlap iki...@gmail.com, n...@flhsi.com n...@flhsi.com
 Cc: nanog@nanog.org nanog@nanog.org
Subject: RE: TCP Performance  

 Regardless, your problem looks like either tail drops or packet loss, 
which
 you showed originally. The task is to find out where this is occurring, 
and
 which of the two it is. If you want to confirm what is going on, there 
are
  some great bandwidth calculators on the internet which will show you 
what
 bandwidth you can get with a given ms delay and % packet loss.
 
 As far as flow control, its really outside the scope. If you ever need 
flow
  control, there is usually a specific reason like FCoE, and if not, it's
 generally better to just fix the backplane congestion issue if you can,
 than ever worry about using FC. The problem with FC isn't node to node, 
its
  when you have node to node to node with additional devices, it isn't 
smart
 enough to discriminate, and can crater your network 3 devices over when 
it
 would be much better to just lose a few packets.
  
 -Blake

In my experience - if you're traversing licenced microwave links as 
indicated flow control will definitely need to be ON.

Check the radio modem stats to confirm but - if you're seeing lots of drops 
there you're overflowing the buffers on the radio modem.




Re: IP Fragmentation - Not reliable over the Internet?

2013-08-27 Thread Owen DeLong

On Aug 27, 2013, at 07:33 , valdis.kletni...@vt.edu wrote:

 On Tue, 27 Aug 2013 00:34:57 -0700, Owen DeLong said:
 That's a lot of questions he didn't ask.
 
 This isn't your first rodeo.  You should know by now that the question
 actually asked, the question *meant* to be asked, and the question that
 actually needed answering are often 3 different things.
 
 If I send a packet out as a legitimate series of fragments, what is the 
 chance
 that they will get dropped somewhere in the middle of the path between the
 emitting host and the receiving host?
 
 To my thinking, the answer to that question is basically pretty close to 0 
 and
 if that changes in the core, very bad things will happen.
 
 Saku Ytti and Emile Aben have numbers that say otherwise.  And there must
 be a significantly bigger percentage of failures than pretty close to 0,
 or Path MTU Discovery wouldn't have a reputation of being next to useless.

No, their numbers describe what happens to single packets of differing sizes.

Nothing they did describes results of actually fragmented packets.

Owen




Evaluating Tier 1 Internet providers

2013-08-27 Thread Eric Louie
Based on various conversation threads on Nanog I've come up with a few
criteria for evaluating Tier 1 providers.  I'm open to add other criteria -
what would you add to this list?  And how would I get a quantitative or
qualitative measure of it?

 

routing stability

BGP community offerings

congestion issues

BGP Peering relationships

path diversity

IPv6 table size

 

Seems like everyone offers 5 9's service, 45 ms coast-to-coast, 24x7
customer support, 100/1Gbps/10Gbps with various DIR/CIR and burst rates.
I'm shopping for new service and want to do better than choosing on
reputation.  (or, is reputation also a criteria?)

 

much appreciated,

Eric Louie

 



Re: Evaluating Tier 1 Internet providers

2013-08-27 Thread Joe Abley

On 2013-08-27, at 15:02, Eric Louie elo...@yahoo.com wrote:

 Based on various conversation threads on Nanog I've come up with a few
 criteria for evaluating Tier 1 providers.  I'm open to add other criteria -
 what would you add to this list?  And how would I get a quantitative or
 qualitative measure of it?
 
 routing stability
 
 BGP community offerings
 
 congestion issues
 
 BGP Peering relationships
 
 path diversity
 
 IPv6 table size

I would add:

 - presence of staff in key locations (if 60 Hudson is a critical location for 
you, find out whether there's someone regularly present in or near the building 
to clean fibre and help run loopback tests when you need them)

 - expected time to clue when calling the support number (bonus points for 
being xkcd-806 compliant)

 - time taken to turn around BGP import filter changes

 - response you can expect when you call one day and say our 10GE is maxed out 
with inbound traffic from apparently everywhere, it has been going on for an 
hour, please help

 - billing accuracy, and turnaround time for questions raised about invoices 
received

A lot of this comes down to conversations in the NANOG bar with people who have 
war stories to share. To that extent, I think reputation is a good indicator, 
so long as your sample size is reasonable, and depending on the amount of beer 
involved.

One other thing to think about -- Tier 1 providers are transit free, so your 
can be reached by an IP packet from is naturally limited to specific peering 
relationships with other Tier 1 providers. Tier 2 providers (those who buy 
transit from a suitably-diverse set of Tier 1s) can insulate you from route 
fade due to peering spats.


Joe


looking for hostname geographic hint validation

2013-08-27 Thread Bradley Huffaker
We are currently working on an algorithm that automatically detects
geographic hints inside of hostnames. At this point we are seeking
operators who can validate some of our inferences. Please contact me
if you can valid one of the inferences below or can provide us with one
we have missed.

###
# Inferences
###

iata (International Air Transport Association airport code)
   
http://en.wikipedia.org/wiki/International_Air_Transport_Association_airport_code
iaco International Civil Aviation Organization airport code
   
http://en.wikipedia.org/wiki/International_Civil_Aviation_Organization_airport_code
clli COMMON LANGUAGE Location Identifier Code
   http://en.wikipedia.org/wiki/CLLI
city name  largest populated city with the given name 
 for example sandiego is San Diego, CA, US

   iata[^a-z]+[a-z]+\d*.0rbitel.net
  iata([^a-z]+[a-z]+\d*){2}.360.net
  iata[^a-z]+[a-z]+\d*.NULL
 iata[^a-z]+[a-z]+\d*.aaanet.ru
iata-vis\d*.aapt.net.au
 iata.aarnet.net.au
city name[^a-z]+[a-z]+\d*.above.net
 iata[^a-z]+[a-z]+\d*.above.net
   city name.ac-net.net
iata.accretive-networks.net
  iata\d*.acens.net
   iata.acesso10.net.br
   city name\d*.aco.net
 iata.acsalaska.net
 iata[^a-z]+[a-z]+\d*.acsalaska.net
iata.wholesale.adamo.es
   iata\d*.adaptplc.com
 iata.par.adenis.fr
  iata-esr\d*.edc\d*.adhost.com
  iata-...\d*\d*.adhost.net
 city name([^a-z]+[a-z]+\d*){2}.adnettelecom.ro
  city name-noc.affrc.go.jp
iata([^a-z]+[a-z]+\d*){5}.africainx.net
iata--africainx.net
  iata\d*afrisp.net
   city name\d*.afsnetworks.com
  city name.ahrt.hu
iata.rev.hu.ahrt.hu
   iata([^a-z]+[a-z]+\d*){2}.ainaip.net
   iata([^a-z]+[a-z]+\d*){4}.ainaip.net
   iata.airband.net
   city name([^a-z]+[a-z]+\d*){2}.airexpress.net.ua
   city name([^a-z]+[a-z]+\d*){3}.airexpress.net.ua
   iata([^a-z]+[a-z]+\d*){2}.airtelbroadband.in
 iata\d*.netarch.akamai.com
  city name[^a-z]+[a-z]+\d*.akquinet.de
 iata\d*.alestra.net.mx
  city name\d*-...alkar.net
iata.se.alltele.net
  iata([^a-z]+[a-z]+\d*){3}.alog.com.br
   iata.altecom.net
iata([^a-z]+[a-z]+\d*){2}.alter.net
  iata\d*.alter.net
  iata\d*.amcbb.net
 clli.ameritech.net
 city name[^a-z]+[a-z]+\d*.amis.net
  city name\d*.amis.net
   iata([^a-z]+[a-z]+\d*){2}.amobia.com
  city name.amplivia.fr
 iata-..\d*-\d*.anittel.net
 iata1.antel.net.uy
  iata\d*bras\d*-bb\d*.antel.net.uy
  iata01a-ra1.aorta.net
 iata01b-rd1-ae12.aorta.net
  iata[^a-z]+[a-z]+\d*.apexn.com.au
  iata([^a-z]+[a-z]+\d*){2}.arbinet.net
iata\d*.arbinet.net
iata[^a-z]+[a-z]+\d*.arianrp.ir
   iata.as12703.net
 iata\d*as13237.net
   iata.as13285.net
  city name([^a-z]+[a-z]+\d*){2}.as2116.net
  city name([^a-z]+[a-z]+\d*){3}.as2116.net
   iata1.as24557.net.au
iata.ip.as29154.net
iata\d*.as39506.net
iata.at.as39912.net
   iata[^a-z]+[a-z]+\d*.as42689.net
   iata1.as4851.net
  city name([^a-z]+[a-z]+\d*){3}.as5580.net
iata[^a-z]+[a-z]+\d*.as5580.net
iata.as5587.net
city name\d*.as6453.net

Re: Evaluating Tier 1 Internet providers

2013-08-27 Thread Justin M. Streiner

On Tue, 27 Aug 2013, Eric Louie wrote:


Based on various conversation threads on Nanog I've come up with a few
criteria for evaluating Tier 1 providers.  I'm open to add other criteria -
what would you add to this list?  And how would I get a quantitative or
qualitative measure of it?


Define Tier 1 provider.  I ask this because it's something that many 
people don't know what it means, but assume that Tier 1  Tier !=1.



routing stability


Routeviews.org can shed some light here.


BGP community offerings


If $provider has a page on www.peeringdb.com, they might publish a list of 
their BGP communities there.  Other places to look would be the provider's 
whois/IRR entries, and on their respective websites, or the 
sales/marketing folks might be able to get this information for you.



congestion issues


There are various internet traffic report / weather report sites that can 
give you indirect insight into things like.  By indirect, I mean that you 
might be able to infer things like congestion at a specific point based on 
what you see on those sites.



BGP Peering relationships


You can look at pages like www.peeringdb.com, and you will typically see 
if $provider is at an exchange, however the peering relationships that 
many providers have other providers (locations, speeds, etc) are 
confidential.



path diversity


You can ask $provider's sales and marketing folks, but there is no 
guarantee that you will get an answer (actual routes are considered 
confidential and proprietary information, despite the fact that a lot of 
providers' fiber ends up converging in a small handful of routes in some 
areas - i.e. many of them follow the same set of railroad tracks or cross 
a river at the same bridge, possibly even in the same conduit) or a 
correct answer (wave X might be re-groomed onto path Y without a whole 
lot of customer notification).



IPv6 table size


Sites like routeviews.org can give you some visibility here.


Seems like everyone offers 5 9's service, 45 ms coast-to-coast, 24x7
customer support, 100/1Gbps/10Gbps with various DIR/CIR and burst rates.
I'm shopping for new service and want to do better than choosing on
reputation.  (or, is reputation also a criteria?)


Absolutely reputation should be a factor.  I would argue that Internet 
access is largely commoditized anymore (and has been for several years), 
so the real differentiators are cost and level of service.


jms



Re: Evaluating Tier 1 Internet providers

2013-08-27 Thread Bill Woodcock

On Aug 27, 2013, at 12:02 PM, Eric Louie elo...@yahoo.com wrote:

 Based on various conversation threads on Nanog I've come up with a few
 criteria for evaluating Tier 1 providers.

It's easy.  Tier 1 is yourself.  Tier 2 is your customers and your competitors. 
 Tier 3 is your customers' customers, your competitors' customers, and your 
customers' competitors.

But yes, I'm sure there are as many criteria as there are NANOG subscribers.

But Joe Abley's are the correct ones.

ducking

-Bill






signature.asc
Description: Message signed with OpenPGP using GPGMail


RE: Evaluating Tier 1 Internet providers

2013-08-27 Thread Eric Louie
Clued-in support is a good criteria.  (I've been using a broker for some of
my connections and there was virtually no value-add there, especially in the
prefix-list modifications, and a liability in other MACs)

That's a good point with the Tier 2 providers.  So that begs the question,
why wouldn't I just get my upstream from a Tier 2?  (Because my management
is under the perception that we're better off with Tier 1 providers, but
that doesn't mean their perception is accurate)

much appreciated,
Eric Louie


-Original Message-
From: Joe Abley [mailto:jab...@hopcount.ca] 
Sent: Tuesday, August 27, 2013 12:15 PM
To: Eric Louie
Cc: nanog@nanog.org
Subject: Re: Evaluating Tier 1 Internet providers


On 2013-08-27, at 15:02, Eric Louie elo...@yahoo.com wrote:

 Based on various conversation threads on Nanog I've come up with a few 
 criteria for evaluating Tier 1 providers.  I'm open to add other 
 criteria - what would you add to this list?  And how would I get a 
 quantitative or qualitative measure of it?
 
 routing stability
 
 BGP community offerings
 
 congestion issues
 
 BGP Peering relationships
 
 path diversity
 
 IPv6 table size

I would add:

 - presence of staff in key locations (if 60 Hudson is a critical location
for you, find out whether there's someone regularly present in or near the
building to clean fibre and help run loopback tests when you need them)

 - expected time to clue when calling the support number (bonus points for
being xkcd-806 compliant)

 - time taken to turn around BGP import filter changes

 - response you can expect when you call one day and say our 10GE is maxed
out with inbound traffic from apparently everywhere, it has been going on
for an hour, please help

 - billing accuracy, and turnaround time for questions raised about invoices
received

A lot of this comes down to conversations in the NANOG bar with people who
have war stories to share. To that extent, I think reputation is a good
indicator, so long as your sample size is reasonable, and depending on the
amount of beer involved.

One other thing to think about -- Tier 1 providers are transit free, so your
can be reached by an IP packet from is naturally limited to specific
peering relationships with other Tier 1 providers. Tier 2 providers (those
who buy transit from a suitably-diverse set of Tier 1s) can insulate you
from route fade due to peering spats.


Joe




RE: Evaluating Tier 1 Internet providers

2013-08-27 Thread Eric Louie
Good stuff Justin - Any other criteria that you would use?

much appreciated,
Eric Louie


-Original Message-
From: Justin M. Streiner [mailto:strei...@cluebyfour.org] 
Sent: Tuesday, August 27, 2013 9:17 AM
To: nanog@nanog.org
Subject: Re: Evaluating Tier 1 Internet providers

On Tue, 27 Aug 2013, Eric Louie wrote:

 Based on various conversation threads on Nanog I've come up with a few 
 criteria for evaluating Tier 1 providers.  I'm open to add other 
 criteria - what would you add to this list?  And how would I get a 
 quantitative or qualitative measure of it?

Define Tier 1 provider.  I ask this because it's something that many
people don't know what it means, but assume that Tier 1  Tier !=1.

 routing stability

Routeviews.org can shed some light here.

 BGP community offerings

If $provider has a page on www.peeringdb.com, they might publish a list of
their BGP communities there.  Other places to look would be the provider's
whois/IRR entries, and on their respective websites, or the sales/marketing
folks might be able to get this information for you.

 congestion issues

There are various internet traffic report / weather report sites that can
give you indirect insight into things like.  By indirect, I mean that you
might be able to infer things like congestion at a specific point based on
what you see on those sites.

 BGP Peering relationships

You can look at pages like www.peeringdb.com, and you will typically see if
$provider is at an exchange, however the peering relationships that many
providers have other providers (locations, speeds, etc) are confidential.

 path diversity

You can ask $provider's sales and marketing folks, but there is no guarantee
that you will get an answer (actual routes are considered confidential and
proprietary information, despite the fact that a lot of providers' fiber
ends up converging in a small handful of routes in some areas - i.e. many of
them follow the same set of railroad tracks or cross a river at the same
bridge, possibly even in the same conduit) or a correct answer (wave X might
be re-groomed onto path Y without a whole lot of customer notification).

 IPv6 table size

Sites like routeviews.org can give you some visibility here.

 Seems like everyone offers 5 9's service, 45 ms coast-to-coast, 24x7 
 customer support, 100/1Gbps/10Gbps with various DIR/CIR and burst rates.
 I'm shopping for new service and want to do better than choosing on 
 reputation.  (or, is reputation also a criteria?)

Absolutely reputation should be a factor.  I would argue that Internet
access is largely commoditized anymore (and has been for several years), so
the real differentiators are cost and level of service.

jms





RE: Evaluating Tier 1 Internet providers

2013-08-27 Thread Justin M. Streiner

On Tue, 27 Aug 2013, Eric Louie wrote:


Good stuff Justin - Any other criteria that you would use?


Joe covered a lot of good stuff in his response.

A few providers call themselves Tier 1, though the accuracy of those 
assertions is often suspect.  The truth can be somewhat more 
complicated... and exactly how much more complicated isn't always clear
until Provider X gets de-peered by Provider Y and finds themselves having 
to negotiate a quick fix, often by cutting a check.


I would also ask people here who they have had very good experiences with, 
regardless of what tier the provider fits into.


jms


-Original Message-
From: Justin M. Streiner [mailto:strei...@cluebyfour.org]
Sent: Tuesday, August 27, 2013 9:17 AM
To: nanog@nanog.org
Subject: Re: Evaluating Tier 1 Internet providers

On Tue, 27 Aug 2013, Eric Louie wrote:


Based on various conversation threads on Nanog I've come up with a few
criteria for evaluating Tier 1 providers.  I'm open to add other
criteria - what would you add to this list?  And how would I get a
quantitative or qualitative measure of it?


Define Tier 1 provider.  I ask this because it's something that many
people don't know what it means, but assume that Tier 1  Tier !=1.


routing stability


Routeviews.org can shed some light here.


BGP community offerings


If $provider has a page on www.peeringdb.com, they might publish a list of
their BGP communities there.  Other places to look would be the provider's
whois/IRR entries, and on their respective websites, or the sales/marketing
folks might be able to get this information for you.


congestion issues


There are various internet traffic report / weather report sites that can
give you indirect insight into things like.  By indirect, I mean that you
might be able to infer things like congestion at a specific point based on
what you see on those sites.


BGP Peering relationships


You can look at pages like www.peeringdb.com, and you will typically see if
$provider is at an exchange, however the peering relationships that many
providers have other providers (locations, speeds, etc) are confidential.


path diversity


You can ask $provider's sales and marketing folks, but there is no guarantee
that you will get an answer (actual routes are considered confidential and
proprietary information, despite the fact that a lot of providers' fiber
ends up converging in a small handful of routes in some areas - i.e. many of
them follow the same set of railroad tracks or cross a river at the same
bridge, possibly even in the same conduit) or a correct answer (wave X might
be re-groomed onto path Y without a whole lot of customer notification).


IPv6 table size


Sites like routeviews.org can give you some visibility here.


Seems like everyone offers 5 9's service, 45 ms coast-to-coast, 24x7
customer support, 100/1Gbps/10Gbps with various DIR/CIR and burst rates.
I'm shopping for new service and want to do better than choosing on
reputation.  (or, is reputation also a criteria?)


Absolutely reputation should be a factor.  I would argue that Internet
access is largely commoditized anymore (and has been for several years), so
the real differentiators are cost and level of service.

jms







Re: Evaluating Tier 1 Internet providers

2013-08-27 Thread Valdis . Kletnieks
On Tue, 27 Aug 2013 13:45:34 -0700, Eric Louie said:

 That's a good point with the Tier 2 providers.  So that begs the question,
 why wouldn't I just get my upstream from a Tier 2?  (Because my management
 is under the perception that we're better off with Tier 1 providers, but
 that doesn't mean their perception is accurate)

The good thing about your upstream being a Tier 2 is that it usually means
that if somebody's baking a peering cake, you're not one of the AS's that's
suffering.

Hmmm... if you're going for a connection to a Tier 1, maybe peering cakes
per decade is a valid criterion?



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Description: PGP signature


Re: Evaluating Tier 1 Internet providers

2013-08-27 Thread Tassos Chatzithomaoglou
http://www.renesys.com/products/ provide some guidance, but probably not the 
kind of detailed tech you want.

Judging from my own experience, we have mostly been hit by limited path 
diversity  everything seems fine support in the past.

--
Tassos

Eric Louie wrote on 27/8/2013 22:02:
 Based on various conversation threads on Nanog I've come up with a few
 criteria for evaluating Tier 1 providers.  I'm open to add other criteria -
 what would you add to this list?  And how would I get a quantitative or
 qualitative measure of it?

  

 routing stability

 BGP community offerings

 congestion issues

 BGP Peering relationships

 path diversity

 IPv6 table size

  

 Seems like everyone offers 5 9's service, 45 ms coast-to-coast, 24x7
 customer support, 100/1Gbps/10Gbps with various DIR/CIR and burst rates.
 I'm shopping for new service and want to do better than choosing on
 reputation.  (or, is reputation also a criteria?)

  

 much appreciated,

 Eric Louie

  






RE: Evaluating Tier 1 Internet providers

2013-08-27 Thread Eric Louie
Tier 1 = Internet backbone providers (United States - ATT, UUNET, Sprint,
AboveNet/Zayo, Cogent, Qwest/CenturyLink, L3/GBLX).  However, I might be
better served with a Tier 2 for reachability as pointed out in another
response.

When you say level of service, what are you referring to?  Customer
service?  Service level agreement (which is pretty much the same across all
the Tier 1's)?

much appreciated,
Eric Louie


-Original Message-
From: Justin M. Streiner [mailto:strei...@cluebyfour.org] 
Sent: Tuesday, August 27, 2013 9:17 AM
To: nanog@nanog.org
Subject: Re: Evaluating Tier 1 Internet providers

On Tue, 27 Aug 2013, Eric Louie wrote:

 Based on various conversation threads on Nanog I've come up with a few 
 criteria for evaluating Tier 1 providers.  I'm open to add other 
 criteria - what would you add to this list?  And how would I get a 
 quantitative or qualitative measure of it?

Define Tier 1 provider.  I ask this because it's something that many
people don't know what it means, but assume that Tier 1  Tier !=1.

 routing stability

Routeviews.org can shed some light here.

 BGP community offerings

If $provider has a page on www.peeringdb.com, they might publish a list of
their BGP communities there.  Other places to look would be the provider's
whois/IRR entries, and on their respective websites, or the sales/marketing
folks might be able to get this information for you.

 congestion issues

There are various internet traffic report / weather report sites that can
give you indirect insight into things like.  By indirect, I mean that you
might be able to infer things like congestion at a specific point based on
what you see on those sites.

 BGP Peering relationships

You can look at pages like www.peeringdb.com, and you will typically see if
$provider is at an exchange, however the peering relationships that many
providers have other providers (locations, speeds, etc) are confidential.

 path diversity

You can ask $provider's sales and marketing folks, but there is no guarantee
that you will get an answer (actual routes are considered confidential and
proprietary information, despite the fact that a lot of providers' fiber
ends up converging in a small handful of routes in some areas - i.e. many of
them follow the same set of railroad tracks or cross a river at the same
bridge, possibly even in the same conduit) or a correct answer (wave X might
be re-groomed onto path Y without a whole lot of customer notification).

 IPv6 table size

Sites like routeviews.org can give you some visibility here.

 Seems like everyone offers 5 9's service, 45 ms coast-to-coast, 24x7 
 customer support, 100/1Gbps/10Gbps with various DIR/CIR and burst rates.
 I'm shopping for new service and want to do better than choosing on 
 reputation.  (or, is reputation also a criteria?)

Absolutely reputation should be a factor.  I would argue that Internet
access is largely commoditized anymore (and has been for several years), so
the real differentiators are cost and level of service.

jms





RE: Evaluating Tier 1 Internet providers

2013-08-27 Thread Eric Louie
I'm thinking that same thing, although after researching, the de-peering
King is probably not a contender as one of our primary upstream connection.
(And I don't have secondary or tertiary connections)

much appreciated,
Eric Louie


-Original Message-
From: valdis.kletni...@vt.edu [mailto:valdis.kletni...@vt.edu] 
Sent: Tuesday, August 27, 2013 2:03 PM
To: Eric Louie
Cc: nanog@nanog.org
Subject: Re: Evaluating Tier 1 Internet providers

On Tue, 27 Aug 2013 13:45:34 -0700, Eric Louie said:

 That's a good point with the Tier 2 providers.  So that begs the 
 question, why wouldn't I just get my upstream from a Tier 2?  (Because 
 my management is under the perception that we're better off with Tier 
 1 providers, but that doesn't mean their perception is accurate)

The good thing about your upstream being a Tier 2 is that it usually means
that if somebody's baking a peering cake, you're not one of the AS's that's
suffering.

Hmmm... if you're going for a connection to a Tier 1, maybe peering cakes
per decade is a valid criterion?





Re: Evaluating Tier 1 Internet providers

2013-08-27 Thread Blake Dunlap
If you don't have secondary connectivity, then I don't suggest going with a
Teir 1. Using a peer-only as a transit link is not something I would
recommend in general unless you know what you are doing in that regard, and
have designed around the inevitable peering issues related to that decision.

-Blake


On Tue, Aug 27, 2013 at 4:14 PM, Eric Louie elo...@yahoo.com wrote:

 I'm thinking that same thing, although after researching, the de-peering
 King is probably not a contender as one of our primary upstream
 connection.
 (And I don't have secondary or tertiary connections)

 much appreciated,
 Eric Louie


 -Original Message-
 From: valdis.kletni...@vt.edu [mailto:valdis.kletni...@vt.edu]
 Sent: Tuesday, August 27, 2013 2:03 PM
 To: Eric Louie
 Cc: nanog@nanog.org
 Subject: Re: Evaluating Tier 1 Internet providers

 On Tue, 27 Aug 2013 13:45:34 -0700, Eric Louie said:

  That's a good point with the Tier 2 providers.  So that begs the
  question, why wouldn't I just get my upstream from a Tier 2?  (Because
  my management is under the perception that we're better off with Tier
  1 providers, but that doesn't mean their perception is accurate)

 The good thing about your upstream being a Tier 2 is that it usually means
 that if somebody's baking a peering cake, you're not one of the AS's that's
 suffering.

 Hmmm... if you're going for a connection to a Tier 1, maybe peering cakes
 per decade is a valid criterion?






RE: Evaluating Tier 1 Internet providers

2013-08-27 Thread Justin M. Streiner

On Tue, 27 Aug 2013, Eric Louie wrote:


Tier 1 = Internet backbone providers (United States - ATT, UUNET, Sprint,
AboveNet/Zayo, Cogent, Qwest/CenturyLink, L3/GBLX).  However, I might be
better served with a Tier 2 for reachability as pointed out in another
response.


Some of those providers are probably not in the DFZ.  I know Cogent has 
been involved in some peering spats in the past.  I don't know off-hand if 
Zayo/Above lives in the DFZ.



When you say level of service, what are you referring to?  Customer
service?  Service level agreement (which is pretty much the same across all
the Tier 1's)?


Mainly customer service.  Things like how easy it is to get a clued 
individual on the phone when there's an issue, turnaround time for things 
like BGP filter update requests.  Like you mentioned, most providers' SLA 
terms are likely to look pretty similar if you were to compare them 
side-by-side.


I would also look at which providers are on-net in your location, or would 
be willing to build into your location for a reasonable cost.  One thing 
you want to avoid is all of your providers using the same local loop 
provider to get into the building, or local dark fiber providers using 
the same right-of-way / conduit / manhole to get into your building.
Many providers might subcontract the physical last-mile construction to a 
local dark fiber provider.  Entrance diversity and last-mile diversity is 
something you can probably have more influence over than how provider X 
gets between Chicago and New York.


Many providers will build into your location if they're in your city if 
you either pay the build costs, or are purchasing enough service that the 
construction costs can amortized over the term of the contract.  If they 
amortize, make sure you keep that in mind when the contract is up for 
re-negotiation, so they're no longer trying to ding you for construction 
costs that you've already paid :)


jms



RE: Evaluating Tier 1 Internet providers

2013-08-27 Thread Eric Louie
I appreciate that warning.  The bigger truth is, No secondary/tertiary on
that router/in that location.  I do have iBGP with alternate providers
through my core.

much appreciated,
Eric Louie


-Original Message-
From: Blake Dunlap [mailto:iki...@gmail.com] 
Sent: Tuesday, August 27, 2013 2:23 PM
To: nanog@nanog.org
Subject: Re: Evaluating Tier 1 Internet providers

If you don't have secondary connectivity, then I don't suggest going with a
Teir 1. Using a peer-only as a transit link is not something I would
recommend in general unless you know what you are doing in that regard, and
have designed around the inevitable peering issues related to that decision.

-Blake


On Tue, Aug 27, 2013 at 4:14 PM, Eric Louie elo...@yahoo.com wrote:

 I'm thinking that same thing, although after researching, the 
 de-peering King is probably not a contender as one of our primary 
 upstream connection.
 (And I don't have secondary or tertiary connections)

 much appreciated,
 Eric Louie


 -Original Message-
 From: valdis.kletni...@vt.edu [mailto:valdis.kletni...@vt.edu]
 Sent: Tuesday, August 27, 2013 2:03 PM
 To: Eric Louie
 Cc: nanog@nanog.org
 Subject: Re: Evaluating Tier 1 Internet providers

 On Tue, 27 Aug 2013 13:45:34 -0700, Eric Louie said:

  That's a good point with the Tier 2 providers.  So that begs the 
  question, why wouldn't I just get my upstream from a Tier 2?  
  (Because my management is under the perception that we're better off 
  with Tier
  1 providers, but that doesn't mean their perception is accurate)

 The good thing about your upstream being a Tier 2 is that it usually 
 means that if somebody's baking a peering cake, you're not one of the 
 AS's that's suffering.

 Hmmm... if you're going for a connection to a Tier 1, maybe peering 
 cakes per decade is a valid criterion?








Re: Evaluating Tier 1 Internet providers

2013-08-27 Thread Bryan Socha
To add some more from recent experiences..  Most of these are in colocation
datacenters.

- speed to handle your emergency support call. (recent experience, some
tier1 can take a couple hours)

- if support requires a portal opened ticket, is the staff to reset a
password also 24/7.

- Latency in your region.(recent experience: I removed 4 circuits
because the backbones weren't the same in different areas).

- Is you location a pop, metro ring or dedicated fiber elsewhere.

- To get more specific, where is their peering in relationship to you.
Strong peering not near you could mean a lot of extra latency just to get
off their network.

thanks,
Bryan Socha


RE: Evaluating Tier 1 Internet providers

2013-08-27 Thread Eric Louie
 -Original Message-
 From: Justin M. Streiner [mailto:strei...@cluebyfour.org]
 Sent: Tuesday, August 27, 2013 10:36 AM
 To: nanog@nanog.org
 Subject: RE: Evaluating Tier 1 Internet providers
 
 On Tue, 27 Aug 2013, Eric Louie wrote:
 
 I would also look at which providers are on-net in your location, or
 would be willing to build into your location for a reasonable cost.
 One thing you want to avoid is all of your providers using the same
 local loop provider to get into the building, or local dark fiber
 providers using the same right-of-way / conduit / manhole to get into
 your building.
 Many providers might subcontract the physical last-mile construction to
 a local dark fiber provider.  Entrance diversity and last-mile
 diversity is something you can probably have more influence over than
 how provider X gets between Chicago and New York.
 

The only thing I'm looking at are on-net solutions - luckily or unluckily we
are at data center locations (carrier neutral) so my choices are limited to
the on-nets that they already have (I'm not going through the pain of
bringing in a new one) and most of them are offering free install

 Many providers will build into your location if they're in your city if
 you either pay the build costs, or are purchasing enough service that
 the construction costs can amortized over the term of the contract.  If
 they amortize, make sure you keep that in mind when the contract is up
 for re-negotiation, so they're no longer trying to ding you for
 construction costs that you've already paid :)
 
 jms





RE: Evaluating Tier 1 Internet providers

2013-08-27 Thread Eric Louie
 

From: Bryan Socha [mailto:br...@serverstack.com] 
Sent: Tuesday, August 27, 2013 2:45 PM
To: Eric Louie; nanog@nanog.org
Subject: Re: Evaluating Tier 1 Internet providers

 

To add some more from recent experiences..  Most of these are in colocation
datacenters.



[EL] I'm colocated too.


- speed to handle your emergency support call. (recent experience, some
tier1 can take a couple hours)
[EL]  time to respond / time to resolve are good ones (hard to get them to
provide the true values, though)


- if support requires a portal opened ticket, is the staff to reset a
password also 24/7.

- Latency in your region.(recent experience: I removed 4 circuits
because the backbones weren't the same in different areas).

- Is you location a pop, metro ring or dedicated fiber elsewhere.   

- To get more specific, where is their peering in relationship to you.
Strong peering not near you could mean a lot of extra latency just to get
off their network.

[EL] How many hops to their edge?  Will they admit that?  can I get a
traceroute?  (however, this is in downtown LA so I'm guessing it's close to
the edge

 



thanks,
Bryan Socha





Re: Evaluating Tier 1 Internet providers

2013-08-27 Thread Bill Blackford
If this was previously mentioned, my apologies.

The time they can respond to a PNI upgrade. If you have an existing 10G and
wish to add another. Can this be provisioned off the same device to form a
LAG or can they only provide ECMP. May not be something you can evaluate at
contract signing, but it can quickly become an issue when you need it.




On Tue, Aug 27, 2013 at 12:02 PM, Eric Louie elo...@yahoo.com wrote:

 Based on various conversation threads on Nanog I've come up with a few
 criteria for evaluating Tier 1 providers.  I'm open to add other criteria -
 what would you add to this list?  And how would I get a quantitative or
 qualitative measure of it?



 routing stability

 BGP community offerings

 congestion issues

 BGP Peering relationships

 path diversity

 IPv6 table size



 Seems like everyone offers 5 9's service, 45 ms coast-to-coast, 24x7
 customer support, 100/1Gbps/10Gbps with various DIR/CIR and burst rates.
 I'm shopping for new service and want to do better than choosing on
 reputation.  (or, is reputation also a criteria?)



 much appreciated,

 Eric Louie






-- 
Bill Blackford

Logged into reality and abusing my sudo privileges.


Re: Evaluating Tier 1 Internet providers

2013-08-27 Thread Bryan Socha
 - speed to handle your emergency support call. (recent experience,
 some tier1 can take a couple hours)
 *[EL] * time to respond / time to resolve are good ones (hard to get
 them to provide the true values, though)


 Call and pretend your a customer with an emergency.You might be
surprised how long it takes the first person to be on the call with you.


 - To get more specific, where is their peering in relationship to you.
 Strong peering not near you could mean a lot of extra latency just to get
 off their network.

 *[EL] *“How many hops to their edge”?  Will they admit that?  can I get
 a traceroute?  (however, this is in downtown LA so I’m guessing it’s close
 to the edge

 * *

This one can be harder to get any answers on depending on who you are.
You can ask what locations they have most of their peering with.  Also ask
for a POP list they are located in.   Usually they are marked with the type
of service each building is (pop vs metro ring vs extension).unless
it's a private peer, I woudlnt' expect any peering at locations that are
not pops and you can see what is nearby your location that is a pop.

Somethign else I just thought of that I do ask providers.   Ask how they
get into your building.   If they are using some sort of metro ring between
their routers make sure your not about to screw yourself with no diversity
when that ring needs to be worked on.

Thanks,
Bryan


Re: Evaluating Tier 1 Internet providers

2013-08-27 Thread William Herrin
On Tue, Aug 27, 2013 at 3:02 PM, Eric Louie elo...@yahoo.com wrote:
 Based on various conversation threads on Nanog I've come up with a few
 criteria for evaluating Tier 1 providers.  I'm open to add other criteria -
 what would you add to this list?

Billing issues such as:

attitude during a billing dispute

traceability and accountability (Which service is this 35 cent blah
fee attached to?)

zombie service rate (Bills showing up for long-ago cancelled products)

flexibility (I want you to send me two bills, each for half of that.
You can't? Why not?)

nickle and dime (There's a $100 monthly rental fee for that 50 foot
cat-5 cable!? Really!?)


Also, abuse desk knee-jerkiness. If someone reports a problem
originating from my system, how much leeway do I have to fix it before
you decide to fix it for me? If some knucklehead with a port-scanning
worm earns me a no-notice cut off, you and I will have words. At the
same time, I don't want to fund someone who would turn a blind eye.


 Seems like everyone offers 5 9's service, 45 ms coast-to-coast, 24x7
 customer support, 100/1Gbps/10Gbps with various DIR/CIR and burst rates.
 I'm shopping for new service and want to do better than choosing on
 reputation.  (or, is reputation also a criteria?)

Reputations are well earned and are certainly a factor. They're
heavily qualitative, though. I don't know that's it's practical or
useful to measure them.

Regards,
Bill Herrin

-- 
William D. Herrin  her...@dirtside.com  b...@herrin.us
3005 Crane Dr. .. Web: http://bill.herrin.us/
Falls Church, VA 22042-3004



Re: Evaluating Tier 1 Internet providers

2013-08-27 Thread Michael Smith
You should also consider who exactly your customers (or you alone) want to 
reach.  Are you mostly looking to connect to eyeball networks?  Enterprise 
networks?  Government networks?   If you have some target networks you should 
do some due diligence to find out how well connected your various options are 
to the networks that mean the most to you.

If possible, I would also recommend talking to other people that are in your 
data centers, if that's possible.  You might find out about hidden 
vendor-specific gremlins in that location.

Regards,

Mike


On Aug 27, 2013, at 12:02 PM, Eric Louie elo...@yahoo.com wrote:

 Based on various conversation threads on Nanog I've come up with a few
 criteria for evaluating Tier 1 providers.  I'm open to add other criteria -
 what would you add to this list?  And how would I get a quantitative or
 qualitative measure of it?
 
 
 
 routing stability
 
 BGP community offerings
 
 congestion issues
 
 BGP Peering relationships
 
 path diversity
 
 IPv6 table size
 
 
 
 Seems like everyone offers 5 9's service, 45 ms coast-to-coast, 24x7
 customer support, 100/1Gbps/10Gbps with various DIR/CIR and burst rates.
 I'm shopping for new service and want to do better than choosing on
 reputation.  (or, is reputation also a criteria?)
 
 
 
 much appreciated,
 
 Eric Louie
 
 
 




Re: Evaluating Tier 1 Internet providers

2013-08-27 Thread William Herrin
On Tue, Aug 27, 2013 at 3:02 PM, Eric Louie elo...@yahoo.com wrote:
 Based on various conversation threads on Nanog I've come up with a few
 criteria for evaluating Tier 1 providers.  I'm open to add other criteria -
 what would you add to this list?

 BGP Peering relationships

Peering policy. A tier 1 with an open peering policy would get all my
money. Even a semi-open policy (bring your network to any of these
neutral locations at your cost and we'll peer settlement-free for our
regional routes) would be worth encouraging through the purchase of
transit services.

Regards,
Bill Herrin


-- 
William D. Herrin  her...@dirtside.com  b...@herrin.us
3005 Crane Dr. .. Web: http://bill.herrin.us/
Falls Church, VA 22042-3004



Re: Evaluating Tier 1 Internet providers

2013-08-27 Thread Ben Hatton
 - time taken to turn around BGP import filter changes

So much This...  You don't realize how important this is until your
nationwide provider takes 8 WEEKS to add one network to your (already set
up and working for 20 other networks) peering.  Then decides to charge you
a fee for the change.

Ben Hatton
Network Systems Engineer



On Tue, Aug 27, 2013 at 1:05 PM, Justin M. Streiner strei...@cluebyfour.org
 wrote:

 On Tue, 27 Aug 2013, Eric Louie wrote:

  Good stuff Justin - Any other criteria that you would use?


 Joe covered a lot of good stuff in his response.

 A few providers call themselves Tier 1, though the accuracy of those
 assertions is often suspect.  The truth can be somewhat more complicated...
 and exactly how much more complicated isn't always clear
 until Provider X gets de-peered by Provider Y and finds themselves having
 to negotiate a quick fix, often by cutting a check.

 I would also ask people here who they have had very good experiences with,
 regardless of what tier the provider fits into.

 jms


  -Original Message-
 From: Justin M. Streiner 
 [mailto:streiner@cluebyfour.**orgstrei...@cluebyfour.org
 ]
 Sent: Tuesday, August 27, 2013 9:17 AM
 To: nanog@nanog.org
 Subject: Re: Evaluating Tier 1 Internet providers

 On Tue, 27 Aug 2013, Eric Louie wrote:

  Based on various conversation threads on Nanog I've come up with a few
 criteria for evaluating Tier 1 providers.  I'm open to add other
 criteria - what would you add to this list?  And how would I get a
 quantitative or qualitative measure of it?


 Define Tier 1 provider.  I ask this because it's something that many
 people don't know what it means, but assume that Tier 1  Tier !=1.

  routing stability


 Routeviews.org can shed some light here.

  BGP community offerings


 If $provider has a page on www.peeringdb.com, they might publish a list
 of
 their BGP communities there.  Other places to look would be the provider's
 whois/IRR entries, and on their respective websites, or the
 sales/marketing
 folks might be able to get this information for you.

  congestion issues


 There are various internet traffic report / weather report sites that can
 give you indirect insight into things like.  By indirect, I mean that you
 might be able to infer things like congestion at a specific point based on
 what you see on those sites.

  BGP Peering relationships


 You can look at pages like www.peeringdb.com, and you will typically see
 if
 $provider is at an exchange, however the peering relationships that many
 providers have other providers (locations, speeds, etc) are confidential.

  path diversity


 You can ask $provider's sales and marketing folks, but there is no
 guarantee
 that you will get an answer (actual routes are considered confidential and
 proprietary information, despite the fact that a lot of providers' fiber
 ends up converging in a small handful of routes in some areas - i.e. many
 of
 them follow the same set of railroad tracks or cross a river at the same
 bridge, possibly even in the same conduit) or a correct answer (wave X
 might
 be re-groomed onto path Y without a whole lot of customer notification).

  IPv6 table size


 Sites like routeviews.org can give you some visibility here.

  Seems like everyone offers 5 9's service, 45 ms coast-to-coast, 24x7
 customer support, 100/1Gbps/10Gbps with various DIR/CIR and burst rates.
 I'm shopping for new service and want to do better than choosing on
 reputation.  (or, is reputation also a criteria?)


 Absolutely reputation should be a factor.  I would argue that Internet
 access is largely commoditized anymore (and has been for several years),
 so
 the real differentiators are cost and level of service.

 jms







Re: Evaluating Tier 1 Internet providers

2013-08-27 Thread Justin M. Streiner

On Tue, 27 Aug 2013, Ben Hatton wrote:


- time taken to turn around BGP import filter changes


So much This...  You don't realize how important this is until your
nationwide provider takes 8 WEEKS to add one network to your (already set
up and working for 20 other networks) peering.  Then decides to charge you
a fee for the change.


I think after a week I would be tearing my account rep a new one, and then 
threatening to dump them as soon as the contract was up...


8 weeks?  There is absolutely no excuse I would buy for that, though I 
might give style points if someone told me the dog ate the ticket or 
something...


jms



Fwd: [newtech-1] Barclays wifi

2013-08-27 Thread Joly MacFie
From the NY tech meetup list. Any one here care to comment, off or on list?

j

-- Forwarded message --
From: Dean Collins

Anyone know more about Barclay Wifi -
http://www.fastcompany.com/3007452/innovation-agents/brooklyn-nets-barclays-center-slam-cam-puts-every-dunk-your-face


** **

Can they really stream hidef video to 19,000 devices simultaneously in hd
via wifi?

Surely they are hitting some spatial limits…..?   (eg I know when my old
company sold a DECT platform to the ASX we ran into bandwidth limits for
the number of base stations in a single room)

** **

** **

** **

Cheers,

Dean

** **






-- 
---
Joly MacFie  218 565 9365 Skype:punkcast
WWWhatsup NYC - http://wwwhatsup.com
 http://pinstand.com - http://punkcast.com
 VP (Admin) - ISOC-NY - http://isoc-ny.org
--
-


RE: [newtech-1] Barclays wifi

2013-08-27 Thread Warren Bailey
Any idea of the data rate required per stream?


Sent from my Mobile Device.


 Original message 
From: Joly MacFie j...@punkcast.com
Date: 08/27/2013 8:14 PM (GMT-08:00)
To: North American Network Operators Group nanog@nanog.org
Subject: Fwd: [newtech-1] Barclays wifi


From the NY tech meetup list. Any one here care to comment, off or on list?

j

-- Forwarded message --
From: Dean Collins

Anyone know more about Barclay Wifi -
http://www.fastcompany.com/3007452/innovation-agents/brooklyn-nets-barclays-center-slam-cam-puts-every-dunk-your-face


** **

Can they really stream hidef video to 19,000 devices simultaneously in hd
via wifi?

Surely they are hitting some spatial limits…..?   (eg I know when my old
company sold a DECT platform to the ASX we ran into bandwidth limits for
the number of base stations in a single room)

** **

** **

** **

Cheers,

Dean

** **






--
---
Joly MacFie  218 565 9365 Skype:punkcast
WWWhatsup NYC - http://wwwhatsup.com
 http://pinstand.com - http://punkcast.com
 VP (Admin) - ISOC-NY - http://isoc-ny.org
--
-