Re: Microsoft / Outlook.com contact???
On 2015-10-15 01:58, Robert Glover wrote: On 10/13/2015 10:49 PM, Michael J Wise wrote: Unfortunately, that's not going to work if the refusal reason was FBLW15 (or TBLW15). You're not dealing with an issue on the Outlook/Hotmail side of the house. If you had provided the last two octets, I might have been able to give some advice earlier, but alas, everyone seems loathe to actually say which IP is having issues. IP in question: 65.111.224.51 Not trying to hide anything, but seeing the posts with obfuscated IPs has rubbed off on me I suppose (for better or for worse. I appreciate if you can help us out here. -Bobby Hi Robert, I just experienced the same problem. It took 10 days before I got delisted without explanation. My IP is clean, never blacklisted, SPF+DKIM+DMARC, present in DNSWL.org, etc. Note that I had no issues for sending emails to @outlook.com. I only had issues (#FBLW15) when sending emails to Office365/ExchangeOnline users (i.e. @dowcorning.com in this case). Best Regards, Arnaud.
Re: Microsoft / Outlook.com contact???
On 10/13/2015 10:49 PM, Michael J Wise wrote: Unfortunately, that's not going to work if the refusal reason was FBLW15 (or TBLW15). You're not dealing with an issue on the Outlook/Hotmail side of the house. If you had provided the last two octets, I might have been able to give some advice earlier, but alas, everyone seems loathe to actually say which IP is having issues. IP in question: 65.111.224.51 Not trying to hide anything, but seeing the posts with obfuscated IPs has rubbed off on me I suppose (for better or for worse. I appreciate if you can help us out here. -Bobby
Re: Microsoft / Outlook.com contact???
> On Tue, 13 Oct 2015 17:47:28 -0700 Robert wrote: > RG> On 10/13/2015 5:44 PM, Robert Story wrote: > RG> > On Tue, 13 Oct 2015 12:25:27 -0700 Robert wrote: > RG> > RG> We are having a problem with email from a certain IP being > RG> > RG> rejected with code FBLW15. We have gone through the normal > RG> > RG> channels but have received no communication/acknowledgement from > RG> > RG> Microsoft at all. Emails to any domain with *outlook.com MX > RG> > RG> records are rejected with the following: > RG> > RG> [] > RG> > RG> We have emailed del...@messaging.microsoft.com, with no > response. > RG> > > RG> > This has happened to me twice this year. Both times I got an > RG> > auto-response fairly quickly, and a followup message within a week, > RG> > and was delisted. Never could get any info on why I was listed in > the > RG> > first place, though. > RG> > > RG> > > RG> > Robert > RG> > > RG> An MS engineer reached out earlier, gave me this: > RG> > RG> https://postmaster.live.com/snds/addnetwork.aspx > RG> > RG> Signing for and using that tool, I was able to pin-point the cause. > You > RG> can also sign-up for their junk-mail feedback loop. > RG> > RG> Hope this helps you next time! > > Excellent, thanks! Unfortunately, that's not going to work if the refusal reason was FBLW15 (or TBLW15). You're not dealing with an issue on the Outlook/Hotmail side of the house. If you had provided the last two octets, I might have been able to give some advice earlier, but alas, everyone seems loathe to actually say which IP is having issues. Aloha mai Nai`a. -- " So this is how Liberty dies ... http://kapu.net/~mjwise/ " To Thunderous Applause.
Microsoft / Outlook.com contact???
Anyone from Microsoft / Outlook.com / Office365 around? We are having a problem with email from a certain IP being rejected with code FBLW15. We have gone through the normal channels but have received no communication/acknowledgement from Microsoft at all. Emails to any domain with *outlook.com MX records are rejected with the following: --- host klatencor-com0i.mail.eo.outlook.com[207.46.163.138] said: 550 5.7.1 Service unavailable; Client host [65.111..] blocked using FBLW15; To request removal from this list please forward this message to del...@messaging.microsoft.com (in reply to RCPT TO command) --- We have emailed del...@messaging.microsoft.com, with no response. The IP in question is not showing up on any blacklists that we have searched (mxtoolbox, multi-rbl-check, etc etc) Thanks -Robert
Re: Microsoft / Outlook.com contact???
> Anyone from Microsoft / Outlook.com / Office365 around? > We are having a problem with email from a certain IP being rejected with > code FBLW15. We have gone through the normal channels but have received > no communication/acknowledgement from Microsoft at all. When did you send the request in to del...@messaging.microsoft.com? > Emails to any > domain with *outlook.com MX records are rejected with the following: > > --- > host > klatencor-com0i.mail.eo.outlook.com[207.46.163.138] said: 550 5.7.1 > Service > unavailable; Client host [65.111..] blocked using > FBLW15; To request > removal from this list please forward this message to > del...@messaging.microsoft.com (in reply to RCPT TO command) > --- > > We have emailed del...@messaging.microsoft.com, with no response. > > The IP in question is not showing up on any blacklists that we have > searched (mxtoolbox, multi-rbl-check, etc etc) > > Thanks > -Robert > Aloha mai Nai`a. -- " So this is how Liberty dies ... http://kapu.net/~mjwise/ " To Thunderous Applause.
Re: Microsoft / Outlook.com contact???
On Tue, 13 Oct 2015 12:25:27 -0700 Robert wrote: RG> We are having a problem with email from a certain IP being rejected RG> with code FBLW15. We have gone through the normal channels but have RG> received no communication/acknowledgement from Microsoft at all. Emails RG> to any domain with *outlook.com MX records are rejected with the RG> following: RG> [] RG> We have emailed del...@messaging.microsoft.com, with no response. This has happened to me twice this year. Both times I got an auto-response fairly quickly, and a followup message within a week, and was delisted. Never could get any info on why I was listed in the first place, though. Robert -- Senior Software Engineer @ Parsons pgpq7os2n7Dnm.pgp Description: OpenPGP digital signature
Re: Microsoft / Outlook.com contact???
On 10/13/2015 5:44 PM, Robert Story wrote: On Tue, 13 Oct 2015 12:25:27 -0700 Robert wrote: RG> We are having a problem with email from a certain IP being rejected RG> with code FBLW15. We have gone through the normal channels but have RG> received no communication/acknowledgement from Microsoft at all. Emails RG> to any domain with *outlook.com MX records are rejected with the RG> following: RG> [] RG> We have emailed del...@messaging.microsoft.com, with no response. This has happened to me twice this year. Both times I got an auto-response fairly quickly, and a followup message within a week, and was delisted. Never could get any info on why I was listed in the first place, though. Robert An MS engineer reached out earlier, gave me this: https://postmaster.live.com/snds/addnetwork.aspx Signing for and using that tool, I was able to pin-point the cause. You can also sign-up for their junk-mail feedback loop. Hope this helps you next time! -- Sincerely, Bobby Glover Director of IS & Engineering SVI Incorporated
Re: Microsoft / Outlook.com contact???
On Tue, 13 Oct 2015 17:47:28 -0700 Robert wrote: RG> On 10/13/2015 5:44 PM, Robert Story wrote: RG> > On Tue, 13 Oct 2015 12:25:27 -0700 Robert wrote: RG> > RG> We are having a problem with email from a certain IP being RG> > RG> rejected with code FBLW15. We have gone through the normal RG> > RG> channels but have received no communication/acknowledgement from RG> > RG> Microsoft at all. Emails to any domain with *outlook.com MX RG> > RG> records are rejected with the following: RG> > RG> [] RG> > RG> We have emailed del...@messaging.microsoft.com, with no response. RG> > RG> > This has happened to me twice this year. Both times I got an RG> > auto-response fairly quickly, and a followup message within a week, RG> > and was delisted. Never could get any info on why I was listed in the RG> > first place, though. RG> > RG> > RG> > Robert RG> > RG> An MS engineer reached out earlier, gave me this: RG> RG> https://postmaster.live.com/snds/addnetwork.aspx RG> RG> Signing for and using that tool, I was able to pin-point the cause. You RG> can also sign-up for their junk-mail feedback loop. RG> RG> Hope this helps you next time! Excellent, thanks! Robert -- Senior Software Engineer @ Parsons pgpDHjXkRnpre.pgp Description: OpenPGP digital signature
