Re: Many players make up application performance (was Re: Richard Bennett, NANOG posting, and Integrity)

2014-07-29 Thread Paul WALL
It is common courtesy around these parts to not libel your customers,
especially when they're paying you lots of money and making up 30% of
your incoming traffic.  That you're posting in hypotheticals does
not mask your true messaging.

Drive Slow,
Paul Wall

On Tue, Jul 29, 2014 at 2:33 PM, McElearney, Kevin
kevin_mcelear...@cable.comcast.com wrote:


 On 7/28/14, 5:35 PM, Jim Richardson weaselkee...@gmail.com wrote:

I pay for (x) bits/sec up/down. From/to any eyecandysource.  If said
eyecandy origination can't handle the traffic, then I see a slowdown,
that's life.  But if $IP_PROVIDER throttles it specifically, rather
than throttling me to (x),I consider that fraud.

I didn't pay for (x) bits/sec from some whitelist of sources only.

 Along with paying $IP_PROVIDER for (x) bits/sec up/down, you are also
 paying (or the product of advertising) eyecandysource to deliver a service
 (w/ a level of quality).  $IP_PROVIDER plays a big role in delivering
 your *overall* Internet experience, but eyecandysource plays an even
 bigger role delivering your *specific* eyecandy experience.  If
 eyecandystore has internal challenges, business negotiation/policy
 objectives, or uses poor adaptive routing path decisions, this has a
 direct and material impact to your *specific* eyecandy experience (and
 some have found fixable by hiding your source IP with a VPN).

 While ISPs do play a big role in this, people tend to miss eyecandystore
 decisions (and business drivers) as a potential factors in isolated
 application performance issues.




Re: Many players make up application performance (was Re: Richard Bennett, NANOG posting, and Integrity)

2014-07-29 Thread William Herrin
On Tue, Jul 29, 2014 at 10:33 AM, McElearney, Kevin
kevin_mcelear...@cable.comcast.com wrote:
 On 7/28/14, 5:35 PM, Jim Richardson weaselkee...@gmail.com wrote:
 if $IP_PROVIDER throttles it specifically, rather
than throttling me to (x),I consider that fraud.

 While ISPs do play a big role in this, people tend to miss eyecandystore
 decisions (and business drivers) as a potential factors in isolated
 application performance issues.

Hi Kevin,

Network factors driving application performance issues are sometimes
tricky but once the root cause is found, assigning fault is rarely
mysterious.

When everyone agrees the problem link is at that magical place, a
mutually acceptable location where each network has been paid by their
respective customer to get the packets there, one network is willing
to swap those packets unconditionally and the other isn't, the fault
is not mysterious at all.

Regards,
Bill Herrin


-- 
William Herrin  her...@dirtside.com  b...@herrin.us
Owner, Dirtside Systems . Web: http://www.dirtside.com/
Can I solve your unusual networking challenges?


Re: Many players make up application performance (was Re: Richard Bennett, NANOG posting, and Integrity)

2014-07-29 Thread Valdis . Kletnieks
On Tue, 29 Jul 2014 14:33:28 -, McElearney, Kevin said:

 (w/ a level of quality).  $IP_PROVIDER plays a big role in delivering
 your *overall* Internet experience, but eyecandysource plays an even
 bigger role delivering your *specific* eyecandy experience.  If
 eyecandystore has internal challenges, business negotiation/policy
 objectives, or uses poor adaptive routing path decisions, this has a
 direct and material impact to your *specific* eyecandy experience (and
 some have found fixable by hiding your source IP with a VPN).

Very true.  But what we're discussing here is the *specific* case where
eyecandystore's biggest challenge at delivering the experience is an external
challenge, namely that $IP_PROVIDER's service sucks.  It's particularly
galling when $IP_PROVIDER's internal net is actually up to snuff, but they
engage in shakedown tactics to upgrade peering points.





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Re: Many players make up application performance (was Re: Richard Bennett, NANOG posting, and Integrity)

2014-07-29 Thread McElearney, Kevin


On 7/29/14, 12:45 PM, valdis.kletni...@vt.edu valdis.kletni...@vt.edu
wrote:

On Tue, 29 Jul 2014 14:33:28 -, McElearney, Kevin said:

 (w/ a level of quality).  $IP_PROVIDER plays a big role in delivering
 your *overall* Internet experience, but eyecandysource plays an even
 bigger role delivering your *specific* eyecandy experience.  If
 eyecandystore has internal challenges, business negotiation/policy
 objectives, or uses poor adaptive routing path decisions, this has a
 direct and material impact to your *specific* eyecandy experience (and
 some have found fixable by hiding your source IP with a VPN).

Very true.  But what we're discussing here is the *specific* case where
eyecandystore's biggest challenge at delivering the experience is an
external
challenge, namely that $IP_PROVIDER's service sucks.  It's particularly
galling when $IP_PROVIDER's internal net is actually up to snuff, but they
engage in shakedown tactics to upgrade peering points.


There is a great analysis by Dr Clark (MIT) and CAIDA which shows while
there are some challenged paths and relationships between providers, this
is the exception vs the rule.  Using the “exceptions are business
decisions.

Performance is a two way street (as are shakedowns)

- Kevin



Re: Many players make up application performance (was Re: Richard Bennett, NANOG posting, and Integrity)

2014-07-29 Thread Paul WALL
The devil is in the details.  Ken Florance
(http://blog.netflix.com/2014/04/the-case-against-isp-tolls.html)
paints a different picture in his blog, for example.

As a manager at Comcast, can you refer the people on this list to any
ISPs who do not have a history of congestion into your network?  This
question comes up about once a month, absent any good solutions, so
insight would be appreciated.

Drive Slow,
Paul Wall

On Tue, Jul 29, 2014 at 5:25 PM, McElearney, Kevin
kevin_mcelear...@cable.comcast.com wrote:


 On 7/29/14, 12:45 PM, valdis.kletni...@vt.edu valdis.kletni...@vt.edu
 wrote:

On Tue, 29 Jul 2014 14:33:28 -, McElearney, Kevin said:

 (w/ a level of quality).  $IP_PROVIDER plays a big role in delivering
 your *overall* Internet experience, but eyecandysource plays an even
 bigger role delivering your *specific* eyecandy experience.  If
 eyecandystore has internal challenges, business negotiation/policy
 objectives, or uses poor adaptive routing path decisions, this has a
 direct and material impact to your *specific* eyecandy experience (and
 some have found fixable by hiding your source IP with a VPN).

Very true.  But what we're discussing here is the *specific* case where
eyecandystore's biggest challenge at delivering the experience is an
external
challenge, namely that $IP_PROVIDER's service sucks.  It's particularly
galling when $IP_PROVIDER's internal net is actually up to snuff, but they
engage in shakedown tactics to upgrade peering points.


 There is a great analysis by Dr Clark (MIT) and CAIDA which shows while
 there are some challenged paths and relationships between providers, this
 is the exception vs the rule.  Using the “exceptions are business
 decisions.

 Performance is a two way street (as are shakedowns)

 - Kevin



Re: Many players make up application performance (was Re: Richard Bennett, NANOG posting, and Integrity)

2014-07-29 Thread Matt Palmer
On Tue, Jul 29, 2014 at 05:25:47PM +, McElearney, Kevin wrote:
 Performance is a two way street (as are shakedowns)

It takes two to lie, Marge: one to lie, and one to listen.

- Matt



Re: Many players make up application performance (was Re: Richard Bennett, NANOG posting, and Integrity)

2014-07-29 Thread Corey Touchet
What I would like to see is someone who sets up a VPN that has an endpoint
path that¹s the same as NetFlix.  If their streaming performance improves
that would be very telling.  Heck you could use 2 machines and do a side
by side.


However I doubt Level3 is going to sit there and lie about their
connection to Verizon being overloaded, and for Verizon to do any kind of
meaningful QOS it would require an effort on the Level3 side of the
connection as well.




On 7/29/14, 8:33 AM, McElearney, Kevin
kevin_mcelear...@cable.comcast.com wrote:



On 7/28/14, 5:35 PM, Jim Richardson weaselkee...@gmail.com wrote:

I pay for (x) bits/sec up/down. From/to any eyecandysource.  If said
eyecandy origination can't handle the traffic, then I see a slowdown,
that's life.  But if $IP_PROVIDER throttles it specifically, rather
than throttling me to (x),I consider that fraud.

I didn't pay for (x) bits/sec from some whitelist of sources only.

Along with paying $IP_PROVIDER for (x) bits/sec up/down, you are also
paying (or the product of advertising) eyecandysource to deliver a service
(w/ a level of quality).  $IP_PROVIDER plays a big role in delivering
your *overall* Internet experience, but eyecandysource plays an even
bigger role delivering your *specific* eyecandy experience.  If
eyecandystore has internal challenges, business negotiation/policy
objectives, or uses poor adaptive routing path decisions, this has a
direct and material impact to your *specific* eyecandy experience (and
some have found fixable by hiding your source IP with a VPN).

While ISPs do play a big role in this, people tend to miss eyecandystore
decisions (and business drivers) as a potential factors in isolated
application performance issues.





Re: Many players make up application performance (was Re: Richard Bennett, NANOG posting, and Integrity)

2014-07-29 Thread William Herrin
On Tue, Jul 29, 2014 at 11:11 AM, Corey Touchet
corey.touc...@corp.totalserversolutions.com wrote:
 What I would like to see is someone who sets up a VPN that has an endpoint
 path that¹s the same as NetFlix.  If their streaming performance improves
 that would be very telling.  Heck you could use 2 machines and do a side
 by side.

Been done:

http://arstechnica.com/information-technology/2014/02/netflix-slow-on-verizon-or-comcast-a-vpn-might-speed-up-that-video/
http://www.extremetech.com/extreme/186673-how-to-use-a-vpn-to-boost-your-netflix-performance-even-if-youre-not-a-verizon-customer
http://www.techhive.com/article/2457642/how-a-netflix-subscriber-used-vpn-to-thwart-verizons-streaming-slowdown.html


-- 
William Herrin  her...@dirtside.com  b...@herrin.us
Owner, Dirtside Systems . Web: http://www.dirtside.com/
Can I solve your unusual networking challenges?