Re: Looking for advice about using NM with a Sprint U301 modem
On 06/04/2010 12:01 AM, John Mahoney wrote: I'm looking into the 598 now, and I'm having a little trouble getting NM to recognize it. I plug in the device and I can see by using dmesg that the sierra driver gets loaded, but when I run nm-connection-editor and try to edit the connection, it doesn't get listed in the device dropdown. Is there anything I have to do to get it recognized? I also haven't been able to find any good guides on setting it up. I'm running Ubuntu Karmic right now. On Sierra's site there is a link(http://www.sierrawireless.com/en/Support/knowledgebase.aspx) in the knowledge base which says: "**Note: Ubuntu 9.10 distribution is not supported with Sierra Wireless modems. Ubuntu 9.04 distribution is still supported with all Sierra Wireless modems listed in this KB article. We expect the issue to be fixed in Ubuntu 10.4." If you require Ubuntu 9.10 and Sierra isn't working get a Novatel. -- John I am sure Sierra knows better than I, even so, Ubu 9.10 connected both my 875U & 885U Sierra modems to ATT with minimum effort. Simply boot 9.10 Live CD, see it offer to install modem, click 5 times, then watch NM connect. I gave a few Ubuntu 9.1 CDs to ATT stores for use as trouble shooting tool. Eric ___ networkmanager-list mailing list networkmanager-list@gnome.org http://mail.gnome.org/mailman/listinfo/networkmanager-list
Re: Looking for advice about using NM with a Sprint U301 modem
On Fri, Jun 4, 2010 at 01:01, John Mahoney wrote: >> I'm looking into the 598 now, and I'm having a little trouble getting >> NM to recognize it. I plug in the device and I can see by using dmesg >> that the sierra driver gets loaded, but when I run >> nm-connection-editor and try to edit the connection, it doesn't get >> listed in the device dropdown. Is there anything I have to do to get >> it recognized? I also haven't been able to find any good guides on >> setting it up. I'm running Ubuntu Karmic right now. > > On Sierra's site there is a > link(http://www.sierrawireless.com/en/Support/knowledgebase.aspx) in > the knowledge base which says: > > "**Note: Ubuntu 9.10 distribution is not supported with Sierra > Wireless modems. Ubuntu 9.04 distribution is still supported with all > Sierra Wireless modems listed in this KB article. > We expect the issue to be fixed in Ubuntu 10.4." > > If you require Ubuntu 9.10 and Sierra isn't working get a Novatel. > > -- > John > Thanks for the follow up John! So far the 598U seems to be working alright, but I'll keep the novatel in mind if it should prove unreliable. We do plan to upgrade our systems to be running lucid as soon as possible, but they'll be on karmic a little longer yet. ___ networkmanager-list mailing list networkmanager-list@gnome.org http://mail.gnome.org/mailman/listinfo/networkmanager-list
Re: Looking for advice about using NM with a Sprint U301 modem
> I'm looking into the 598 now, and I'm having a little trouble getting > NM to recognize it. I plug in the device and I can see by using dmesg > that the sierra driver gets loaded, but when I run > nm-connection-editor and try to edit the connection, it doesn't get > listed in the device dropdown. Is there anything I have to do to get > it recognized? I also haven't been able to find any good guides on > setting it up. I'm running Ubuntu Karmic right now. On Sierra's site there is a link(http://www.sierrawireless.com/en/Support/knowledgebase.aspx) in the knowledge base which says: "**Note: Ubuntu 9.10 distribution is not supported with Sierra Wireless modems. Ubuntu 9.04 distribution is still supported with all Sierra Wireless modems listed in this KB article. We expect the issue to be fixed in Ubuntu 10.4." If you require Ubuntu 9.10 and Sierra isn't working get a Novatel. -- John ___ networkmanager-list mailing list networkmanager-list@gnome.org http://mail.gnome.org/mailman/listinfo/networkmanager-list
Re: Looking for advice about using NM with a Sprint U301 modem
On Thu, Jun 3, 2010 at 11:27, Daenyth Blank wrote: > On Thu, Jun 3, 2010 at 11:19, Dan Williams wrote: >> On Wed, 2010-06-02 at 12:54 -0400, Daenyth Blank wrote: >>> On Wed, Jun 2, 2010 at 08:12, Daenyth Blank wrote: >>> > On Wed, Jun 2, 2010 at 03:16, Dan Williams wrote: >>> >> On Thu, 2010-05-27 at 12:04 -0400, Daenyth Blank wrote: >>> >>> Hi all, >>> >>> >>> >>> I'm trying to find out some information regarding the Sprint U301 3G >>> >>> modem. Our use case for it is that it will be attached to an embedded >>> >>> machine running ubuntu with networkmanager, in addition to our >>> >>> software. I've been trying to get this modem to connect reliably and >>> >>> am having some issues with it. I've added a udev rule so that the >>> >>> usbserial driver is given the correct vendor/product information, and >>> >>> it connects automatically on boot, but not reliably. Some boots it >>> >>> does not connect at all and won't until I reboot. Sometimes it >>> >>> disconnects while the machine is running. If it disconnects either by >>> >>> itself or from deactivating the connection, it will not connect again >>> >>> and needs a reboot. The nm/mm logs say that serial requests are timing >>> >>> out when it's in the non-connected state. I haven't been able to >>> >>> recover from the disconnected state with anything about a reboot. >>> >>> >>> >>> Is there anything we can do with this device to increase reliability? >>> >>> Failing that, can you recommend a usb Sprint 3G modem that will be >>> >>> more reliable? If there are none, do you have any recommendations for >>> >>> any brand of 3G modem that will work well in this situation? The boxes >>> >>> will be deployed where manual access is not easy, so it needs to be >>> >>> able to connect and recover from disconnections automatically, or at >>> >>> least in a way that can be scripted easily. >>> >> >>> >> You're certainly not going to be able to get the WiMAX part of the >>> >> device working automatically since we dont' have drivers for the Beceem >>> >> chipset of the WiMAX side. However, the EVDO side should work with >>> >> cdc-acm, so if you have to use 'usb-serial' there's already something >>> >> wrong. >>> >> >>> >> I suspect you need to use usb_modeswitch to eject the fake CD that the >>> >> device provides too, correct? >>> >> >>> >> Honestly, UTStarcom-based devices (which the 300 and 301 are rebrands >>> >> of) often don't work that well as you've found out. I'd recommend a >>> >> Sierra device instead, as Sierra is also very active in Linux kernel >>> >> development and has great support for their devices. >>> >> >>> >> Dan >>> >> >>> >> >>> > >>> > Thanks Forest, Dan. I'm going to recommend to our client that we use >>> > the Sierra cards. Appreciate the advice! >>> > >>> >>> I'm looking into the 598 now, and I'm having a little trouble getting >>> NM to recognize it. I plug in the device and I can see by using dmesg >>> that the sierra driver gets loaded, but when I run >>> nm-connection-editor and try to edit the connection, it doesn't get >>> listed in the device dropdown. Is there anything I have to do to get >>> it recognized? I also haven't been able to find any good guides on >>> setting it up. I'm running Ubuntu Karmic right now. >> >> It should show up in the menu after a few seconds. Try grabbing some >> debugging information as described here to figure out why things aren't >> working: >> >> http://live.gnome.org/NetworkManager/Debugging >> >> under the "Debugging NetworkManager 0.8.x 3G connections" section. >> Basically, we want to get modem-manager logs to find out why the modem >> doesn't appear to be found. >> >> Dan >> >> >> > > I'll try to get that today, first with a normal install and then with > the configs that Forest suggested. > I waited a few minutes as you suggested and then I was able to add the connection... I must have just been impatient during my testing the other day. Thanks for the help! ___ networkmanager-list mailing list networkmanager-list@gnome.org http://mail.gnome.org/mailman/listinfo/networkmanager-list
Re: Looking for advice about using NM with a Sprint U301 modem
On Thu, Jun 3, 2010 at 11:19, Dan Williams wrote: > On Wed, 2010-06-02 at 12:54 -0400, Daenyth Blank wrote: >> On Wed, Jun 2, 2010 at 08:12, Daenyth Blank wrote: >> > On Wed, Jun 2, 2010 at 03:16, Dan Williams wrote: >> >> On Thu, 2010-05-27 at 12:04 -0400, Daenyth Blank wrote: >> >>> Hi all, >> >>> >> >>> I'm trying to find out some information regarding the Sprint U301 3G >> >>> modem. Our use case for it is that it will be attached to an embedded >> >>> machine running ubuntu with networkmanager, in addition to our >> >>> software. I've been trying to get this modem to connect reliably and >> >>> am having some issues with it. I've added a udev rule so that the >> >>> usbserial driver is given the correct vendor/product information, and >> >>> it connects automatically on boot, but not reliably. Some boots it >> >>> does not connect at all and won't until I reboot. Sometimes it >> >>> disconnects while the machine is running. If it disconnects either by >> >>> itself or from deactivating the connection, it will not connect again >> >>> and needs a reboot. The nm/mm logs say that serial requests are timing >> >>> out when it's in the non-connected state. I haven't been able to >> >>> recover from the disconnected state with anything about a reboot. >> >>> >> >>> Is there anything we can do with this device to increase reliability? >> >>> Failing that, can you recommend a usb Sprint 3G modem that will be >> >>> more reliable? If there are none, do you have any recommendations for >> >>> any brand of 3G modem that will work well in this situation? The boxes >> >>> will be deployed where manual access is not easy, so it needs to be >> >>> able to connect and recover from disconnections automatically, or at >> >>> least in a way that can be scripted easily. >> >> >> >> You're certainly not going to be able to get the WiMAX part of the >> >> device working automatically since we dont' have drivers for the Beceem >> >> chipset of the WiMAX side. However, the EVDO side should work with >> >> cdc-acm, so if you have to use 'usb-serial' there's already something >> >> wrong. >> >> >> >> I suspect you need to use usb_modeswitch to eject the fake CD that the >> >> device provides too, correct? >> >> >> >> Honestly, UTStarcom-based devices (which the 300 and 301 are rebrands >> >> of) often don't work that well as you've found out. I'd recommend a >> >> Sierra device instead, as Sierra is also very active in Linux kernel >> >> development and has great support for their devices. >> >> >> >> Dan >> >> >> >> >> > >> > Thanks Forest, Dan. I'm going to recommend to our client that we use >> > the Sierra cards. Appreciate the advice! >> > >> >> I'm looking into the 598 now, and I'm having a little trouble getting >> NM to recognize it. I plug in the device and I can see by using dmesg >> that the sierra driver gets loaded, but when I run >> nm-connection-editor and try to edit the connection, it doesn't get >> listed in the device dropdown. Is there anything I have to do to get >> it recognized? I also haven't been able to find any good guides on >> setting it up. I'm running Ubuntu Karmic right now. > > It should show up in the menu after a few seconds. Try grabbing some > debugging information as described here to figure out why things aren't > working: > > http://live.gnome.org/NetworkManager/Debugging > > under the "Debugging NetworkManager 0.8.x 3G connections" section. > Basically, we want to get modem-manager logs to find out why the modem > doesn't appear to be found. > > Dan > > > I'll try to get that today, first with a normal install and then with the configs that Forest suggested. ___ networkmanager-list mailing list networkmanager-list@gnome.org http://mail.gnome.org/mailman/listinfo/networkmanager-list
Re: Looking for advice about using NM with a Sprint U301 modem
On Wed, 2010-06-02 at 12:54 -0400, Daenyth Blank wrote: > On Wed, Jun 2, 2010 at 08:12, Daenyth Blank wrote: > > On Wed, Jun 2, 2010 at 03:16, Dan Williams wrote: > >> On Thu, 2010-05-27 at 12:04 -0400, Daenyth Blank wrote: > >>> Hi all, > >>> > >>> I'm trying to find out some information regarding the Sprint U301 3G > >>> modem. Our use case for it is that it will be attached to an embedded > >>> machine running ubuntu with networkmanager, in addition to our > >>> software. I've been trying to get this modem to connect reliably and > >>> am having some issues with it. I've added a udev rule so that the > >>> usbserial driver is given the correct vendor/product information, and > >>> it connects automatically on boot, but not reliably. Some boots it > >>> does not connect at all and won't until I reboot. Sometimes it > >>> disconnects while the machine is running. If it disconnects either by > >>> itself or from deactivating the connection, it will not connect again > >>> and needs a reboot. The nm/mm logs say that serial requests are timing > >>> out when it's in the non-connected state. I haven't been able to > >>> recover from the disconnected state with anything about a reboot. > >>> > >>> Is there anything we can do with this device to increase reliability? > >>> Failing that, can you recommend a usb Sprint 3G modem that will be > >>> more reliable? If there are none, do you have any recommendations for > >>> any brand of 3G modem that will work well in this situation? The boxes > >>> will be deployed where manual access is not easy, so it needs to be > >>> able to connect and recover from disconnections automatically, or at > >>> least in a way that can be scripted easily. > >> > >> You're certainly not going to be able to get the WiMAX part of the > >> device working automatically since we dont' have drivers for the Beceem > >> chipset of the WiMAX side. However, the EVDO side should work with > >> cdc-acm, so if you have to use 'usb-serial' there's already something > >> wrong. > >> > >> I suspect you need to use usb_modeswitch to eject the fake CD that the > >> device provides too, correct? > >> > >> Honestly, UTStarcom-based devices (which the 300 and 301 are rebrands > >> of) often don't work that well as you've found out. I'd recommend a > >> Sierra device instead, as Sierra is also very active in Linux kernel > >> development and has great support for their devices. > >> > >> Dan > >> > >> > > > > Thanks Forest, Dan. I'm going to recommend to our client that we use > > the Sierra cards. Appreciate the advice! > > > > I'm looking into the 598 now, and I'm having a little trouble getting > NM to recognize it. I plug in the device and I can see by using dmesg > that the sierra driver gets loaded, but when I run > nm-connection-editor and try to edit the connection, it doesn't get > listed in the device dropdown. Is there anything I have to do to get > it recognized? I also haven't been able to find any good guides on > setting it up. I'm running Ubuntu Karmic right now. It should show up in the menu after a few seconds. Try grabbing some debugging information as described here to figure out why things aren't working: http://live.gnome.org/NetworkManager/Debugging under the "Debugging NetworkManager 0.8.x 3G connections" section. Basically, we want to get modem-manager logs to find out why the modem doesn't appear to be found. Dan ___ networkmanager-list mailing list networkmanager-list@gnome.org http://mail.gnome.org/mailman/listinfo/networkmanager-list
Re: Looking for advice about using NM with a Sprint U301 modem
Hi Daenyth,
On Wed, Jun 02, 2010 at 12:54:40PM -0400, Daenyth Blank wrote:
> I'm looking into the 598 now, and I'm having a little trouble getting
> NM to recognize it. I plug in the device and I can see by using dmesg
> that the sierra driver gets loaded, but when I run
> nm-connection-editor and try to edit the connection, it doesn't get
> listed in the device dropdown. Is there anything I have to do to get
> it recognized? I also haven't been able to find any good guides on
> setting it up. I'm running Ubuntu Karmic right now.
In Hardy, I have to use the option driver:
modprobe option
echo -n '1199 0025' >/sys/bus/usb-serial/drivers/option1/new_id
I use these udev rules to automate this:
SUBSYSTEM=="usb", SYSFS{idVendor}=="1199", SYSFS{idProduct}=="0025",
RUN+="/sbin/modprobe option"
SUBSYSTEM=="drivers", DEVPATH=="/bus/usb-serial/drivers/option1",
RUN+="/path/to/new_id 1199 0025 %p"
SUBSYSTEM=="tty", ATTRS{idVendor}=="1199", ATTRS{idProduct}=="0025",
SYMLINK+="modem"
This is the script called "new_id":
#!/bin/sh
if [ $# -lt 3 ]; then
echo 'too few arguments' >&2
exit 1
fi
VENDOR="${1}"
PRODUCT="${2}"
DEVPATH="${3}"
echo -n "${VENDOR} ${PRODUCT}" >"/sys/${DEVPATH}/new_id"
I believe that proper support from Sierra is forthcoming ... ?
Hope this helps.
Thanks,
Forest
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Re: Looking for advice about using NM with a Sprint U301 modem
On Wed, Jun 2, 2010 at 08:12, Daenyth Blank wrote: > On Wed, Jun 2, 2010 at 03:16, Dan Williams wrote: >> On Thu, 2010-05-27 at 12:04 -0400, Daenyth Blank wrote: >>> Hi all, >>> >>> I'm trying to find out some information regarding the Sprint U301 3G >>> modem. Our use case for it is that it will be attached to an embedded >>> machine running ubuntu with networkmanager, in addition to our >>> software. I've been trying to get this modem to connect reliably and >>> am having some issues with it. I've added a udev rule so that the >>> usbserial driver is given the correct vendor/product information, and >>> it connects automatically on boot, but not reliably. Some boots it >>> does not connect at all and won't until I reboot. Sometimes it >>> disconnects while the machine is running. If it disconnects either by >>> itself or from deactivating the connection, it will not connect again >>> and needs a reboot. The nm/mm logs say that serial requests are timing >>> out when it's in the non-connected state. I haven't been able to >>> recover from the disconnected state with anything about a reboot. >>> >>> Is there anything we can do with this device to increase reliability? >>> Failing that, can you recommend a usb Sprint 3G modem that will be >>> more reliable? If there are none, do you have any recommendations for >>> any brand of 3G modem that will work well in this situation? The boxes >>> will be deployed where manual access is not easy, so it needs to be >>> able to connect and recover from disconnections automatically, or at >>> least in a way that can be scripted easily. >> >> You're certainly not going to be able to get the WiMAX part of the >> device working automatically since we dont' have drivers for the Beceem >> chipset of the WiMAX side. However, the EVDO side should work with >> cdc-acm, so if you have to use 'usb-serial' there's already something >> wrong. >> >> I suspect you need to use usb_modeswitch to eject the fake CD that the >> device provides too, correct? >> >> Honestly, UTStarcom-based devices (which the 300 and 301 are rebrands >> of) often don't work that well as you've found out. I'd recommend a >> Sierra device instead, as Sierra is also very active in Linux kernel >> development and has great support for their devices. >> >> Dan >> >> > > Thanks Forest, Dan. I'm going to recommend to our client that we use > the Sierra cards. Appreciate the advice! > I'm looking into the 598 now, and I'm having a little trouble getting NM to recognize it. I plug in the device and I can see by using dmesg that the sierra driver gets loaded, but when I run nm-connection-editor and try to edit the connection, it doesn't get listed in the device dropdown. Is there anything I have to do to get it recognized? I also haven't been able to find any good guides on setting it up. I'm running Ubuntu Karmic right now. Thanks, ___ networkmanager-list mailing list networkmanager-list@gnome.org http://mail.gnome.org/mailman/listinfo/networkmanager-list
Re: Looking for advice about using NM with a Sprint U301 modem
On Wed, Jun 2, 2010 at 03:16, Dan Williams wrote: > On Thu, 2010-05-27 at 12:04 -0400, Daenyth Blank wrote: >> Hi all, >> >> I'm trying to find out some information regarding the Sprint U301 3G >> modem. Our use case for it is that it will be attached to an embedded >> machine running ubuntu with networkmanager, in addition to our >> software. I've been trying to get this modem to connect reliably and >> am having some issues with it. I've added a udev rule so that the >> usbserial driver is given the correct vendor/product information, and >> it connects automatically on boot, but not reliably. Some boots it >> does not connect at all and won't until I reboot. Sometimes it >> disconnects while the machine is running. If it disconnects either by >> itself or from deactivating the connection, it will not connect again >> and needs a reboot. The nm/mm logs say that serial requests are timing >> out when it's in the non-connected state. I haven't been able to >> recover from the disconnected state with anything about a reboot. >> >> Is there anything we can do with this device to increase reliability? >> Failing that, can you recommend a usb Sprint 3G modem that will be >> more reliable? If there are none, do you have any recommendations for >> any brand of 3G modem that will work well in this situation? The boxes >> will be deployed where manual access is not easy, so it needs to be >> able to connect and recover from disconnections automatically, or at >> least in a way that can be scripted easily. > > You're certainly not going to be able to get the WiMAX part of the > device working automatically since we dont' have drivers for the Beceem > chipset of the WiMAX side. However, the EVDO side should work with > cdc-acm, so if you have to use 'usb-serial' there's already something > wrong. > > I suspect you need to use usb_modeswitch to eject the fake CD that the > device provides too, correct? > > Honestly, UTStarcom-based devices (which the 300 and 301 are rebrands > of) often don't work that well as you've found out. I'd recommend a > Sierra device instead, as Sierra is also very active in Linux kernel > development and has great support for their devices. > > Dan > > Thanks Forest, Dan. I'm going to recommend to our client that we use the Sierra cards. Appreciate the advice! ___ networkmanager-list mailing list networkmanager-list@gnome.org http://mail.gnome.org/mailman/listinfo/networkmanager-list
Re: Looking for advice about using NM with a Sprint U301 modem
On Thu, 2010-05-27 at 12:04 -0400, Daenyth Blank wrote: > Hi all, > > I'm trying to find out some information regarding the Sprint U301 3G > modem. Our use case for it is that it will be attached to an embedded > machine running ubuntu with networkmanager, in addition to our > software. I've been trying to get this modem to connect reliably and > am having some issues with it. I've added a udev rule so that the > usbserial driver is given the correct vendor/product information, and > it connects automatically on boot, but not reliably. Some boots it > does not connect at all and won't until I reboot. Sometimes it > disconnects while the machine is running. If it disconnects either by > itself or from deactivating the connection, it will not connect again > and needs a reboot. The nm/mm logs say that serial requests are timing > out when it's in the non-connected state. I haven't been able to > recover from the disconnected state with anything about a reboot. > > Is there anything we can do with this device to increase reliability? > Failing that, can you recommend a usb Sprint 3G modem that will be > more reliable? If there are none, do you have any recommendations for > any brand of 3G modem that will work well in this situation? The boxes > will be deployed where manual access is not easy, so it needs to be > able to connect and recover from disconnections automatically, or at > least in a way that can be scripted easily. You're certainly not going to be able to get the WiMAX part of the device working automatically since we dont' have drivers for the Beceem chipset of the WiMAX side. However, the EVDO side should work with cdc-acm, so if you have to use 'usb-serial' there's already something wrong. I suspect you need to use usb_modeswitch to eject the fake CD that the device provides too, correct? Honestly, UTStarcom-based devices (which the 300 and 301 are rebrands of) often don't work that well as you've found out. I'd recommend a Sierra device instead, as Sierra is also very active in Linux kernel development and has great support for their devices. Dan ___ networkmanager-list mailing list networkmanager-list@gnome.org http://mail.gnome.org/mailman/listinfo/networkmanager-list
Re: Looking for advice about using NM with a Sprint U301 modem
Hi Daenyth, On Thu, May 27, 2010 at 12:04:55PM -0400, Daenyth Blank wrote: > I'm trying to find out some information regarding the Sprint U301 3G > modem. Our use case for it is that it will be attached to an embedded > machine running ubuntu with networkmanager, in addition to our > software. I've been trying to get this modem to connect reliably and > am having some issues with it. I've added a udev rule so that the > usbserial driver is given the correct vendor/product information, and > it connects automatically on boot, but not reliably. Some boots it > does not connect at all and won't until I reboot. Sometimes it > disconnects while the machine is running. If it disconnects either by > itself or from deactivating the connection, it will not connect again > and needs a reboot. The nm/mm logs say that serial requests are timing > out when it's in the non-connected state. I haven't been able to > recover from the disconnected state with anything about a reboot. > > Is there anything we can do with this device to increase reliability? > Failing that, can you recommend a usb Sprint 3G modem that will be > more reliable? If there are none, do you have any recommendations for > any brand of 3G modem that will work well in this situation? The boxes > will be deployed where manual access is not easy, so it needs to be > able to connect and recover from disconnections automatically, or at > least in a way that can be scripted easily. I ran into the same difficulties on a project. The device is unreliable, I believe due to a driver compatibility issue (I think the device needs some special handling that cdc-acm does not provide). I did some debugging with it but lacked the time and expertise to finish the job. See this thread on linux-usb: http://kerneltrap.org/mailarchive/linux-usb/2010/2/19/6257991 Interesting that you are using the generic usb-serial driver. cdc-acm automatically bound to mine when I plugged it in. We ended up switching to the Sierra Wireless 598U 3G modem for our project. It works well with the option driver. Hope this helps. Thanks, Forest -- Forest Bond http://www.alittletooquiet.net http://www.pytagsfs.org signature.asc Description: Digital signature ___ networkmanager-list mailing list networkmanager-list@gnome.org http://mail.gnome.org/mailman/listinfo/networkmanager-list
