Re: [NTSysADM] Rebuilding/restoring a SBS 2011 server check
Yes, Dell does this. One big hunking C drive. He seriously has no good backup to restore the server to? As you are disjoining/rejoining and having a really fun labor day weekend. Susan Bradley Still migrating the msmvps.com blogs but we're getting closer. blogs.msmvps.com/bradley is the new url and redirects are in place Have I mentioned how much migrations are REALLY painful? On 8/29/2014 11:38 AM, Art DeKneef wrote: Seems to be my week for strange things falling in my lap to fix. Guy called me Tuesday about a downed SBS 2011 server. He was working with Microsoft for the past couple of days trying to recover the server/store from corruption. The original IT guy couldn’t/wouldn’t help him. Tuesday it had been down a week. No email, Internet, server access. I had him backup everyone’s Outlook to a PST file just in case. Told him to turn DNS/DHCP on the router/firewall so they had Internet access. Have a Spam box of some kind filtering email. Users can now access it via a web client to check stored email. Basic stuff so they could function a little. Called this morning and seems the server was hosed really bad. Microsoft couldn’t recover the server/store so he is going to reinstall the software and start from rebuilding the domain. Of course he is hoping to not have to recreate 50 users, the shares, permissions as much as possible. Somehow I feel there isn’t any good recent documentation around. He thinks he has a clean backup in an ISO format he can mount. It seems this ISO has the server as everything on C: drive. I asked about the server and it is a Dell server, unknown model, with 3 drives in a RAID 5 configuration. Everything installed on the C: drive. Who does that? The plan is for him to reinstall the software and then apply all the updates. Should be finished later today. Then tomorrow go there and help him see if the ISO backup is good and get the shares from the registry and import them to the new install. And try to see if I can recover the Active Directory from the ISO and restore that to the new install. If not then we will be walking around a lot rejoining the computers to the new install. I’m sure I left out a few things but anything obvious I missed? Thanks. Art DeKneef Avanti Computers Mesa, AZ 480-649-4430 Office 480-529-4430 Mobile
RE: [NTSysADM] Rebuilding/restoring a SBS 2011 server check
Just checking. Have a great weekend! John W. Cook Director of Network Operations Partnership For Strong Families 5950 NW 1st Place Gainesville, Fl 32607 Office (352) 244-1610 Cell (352) 215-6944 MCSE, MCP+I, MCTS, CompTIA A+, N+, Security + VSP4, VTSP4 -Original Message- From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On Behalf Of Susan Bradley Sent: Friday, August 29, 2014 3:00 PM To: ntsysadm@lists.myitforum.com Subject: Re: [NTSysADM] Rebuilding/restoring a SBS 2011 server check Yes, Dell does this. One big hunking C drive. He seriously has no good backup to restore the server to? As you are disjoining/rejoining and having a really fun labor day weekend. Susan Bradley Still migrating the msmvps.com blogs but we're getting closer. blogs.msmvps.com/bradley is the new url and redirects are in place Have I mentioned how much migrations are REALLY painful? On 8/29/2014 11:38 AM, Art DeKneef wrote: > > Seems to be my week for strange things falling in my lap to fix. > > Guy called me Tuesday about a downed SBS 2011 server. He was working > with Microsoft for the past couple of days trying to recover the > server/store from corruption. The original IT guy couldn't/wouldn't > help him. Tuesday it had been down a week. No email, Internet, server > access. I had him backup everyone's Outlook to a PST file just in > case. Told him to turn DNS/DHCP on the router/firewall so they had > Internet access. Have a Spam box of some kind filtering email. Users > can now access it via a web client to check stored email. Basic stuff > so they could function a little. > > Called this morning and seems the server was hosed really bad. > Microsoft couldn't recover the server/store so he is going to > reinstall the software and start from rebuilding the domain. Of course > he is hoping to not have to recreate 50 users, the shares, permissions > as much as possible. Somehow I feel there isn't any good recent > documentation around. > > He thinks he has a clean backup in an ISO format he can mount. It > seems this ISO has the server as everything on C: drive. I asked about > the server and it is a Dell server, unknown model, with 3 drives in a > RAID 5 configuration. Everything installed on the C: drive. Who does > that? > > The plan is for him to reinstall the software and then apply all the > updates. Should be finished later today. Then tomorrow go there and > help him see if the ISO backup is good and get the shares from the > registry and import them to the new install. And try to see if I can > recover the Active Directory from the ISO and restore that to the new > install. If not then we will be walking around a lot rejoining the > computers to the new install. > > I'm sure I left out a few things but anything obvious I missed? > > Thanks. > > Art DeKneef > > Avanti Computers > > Mesa, AZ > > 480-649-4430 Office > > 480-529-4430 Mobile > CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to.
Re: [NTSysADM] Rebuilding/restoring a SBS 2011 server check
On Fri, Aug 29, 2014 at 3:00 PM, Susan Bradley wrote: > Yes, Dell does this. One big hunking C drive. So do many contractors/consultants, I've found. Prolly 'cause the installers all default to this, and it never occurred to them to do it differently. -- Ben
Re: [NTSysADM] Rebuilding/restoring a SBS 2011 server check
On Fri, Aug 29, 2014 at 2:38 PM, Art DeKneef wrote: > I’m sure I left out a few things but anything obvious I missed? You should make an offering to the gods, so they cast their favor upon you. I think there's an MSKB that tells you whether it should be fruit, harvest, or small livestock. It depends on the OS and service pack. -- Ben
RE: [NTSysADM] Rebuilding/restoring a SBS 2011 server check
They have gone back to Aug. 1st trying to restore from. So far no luck. I haven't been onsite yet to at least look at the current setup so I have been asking a lot of questions. My mistake here for not specifically asking where everything is. There are two sites where the users are split and the server is located in some colo nearby. This just gets more interesting. Yes my Labor Day weekend starts at 8:00 AM tomorrow morning. Well he did tell me to bring a coat with. Seems the colo is really cold. Which will feel strange compared to the 108 degrees they are forecasting for tomorrow. Art DeKneef Avanti Computers Mesa, AZ 480-649-4430 Office 480-529-4430 Mobile -Original Message- From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On Behalf Of Susan Bradley Sent: Friday, August 29, 2014 12:00 PM To: ntsysadm@lists.myitforum.com Subject: Re: [NTSysADM] Rebuilding/restoring a SBS 2011 server check Yes, Dell does this. One big hunking C drive. He seriously has no good backup to restore the server to? As you are disjoining/rejoining and having a really fun labor day weekend. Susan Bradley Still migrating the msmvps.com blogs but we're getting closer. blogs.msmvps.com/bradley is the new url and redirects are in place Have I mentioned how much migrations are REALLY painful? On 8/29/2014 11:38 AM, Art DeKneef wrote: > > Seems to be my week for strange things falling in my lap to fix. > > Guy called me Tuesday about a downed SBS 2011 server. He was working > with Microsoft for the past couple of days trying to recover the > server/store from corruption. The original IT guy couldn't/wouldn't > help him. Tuesday it had been down a week. No email, Internet, server > access. I had him backup everyone's Outlook to a PST file just in > case. Told him to turn DNS/DHCP on the router/firewall so they had > Internet access. Have a Spam box of some kind filtering email. Users > can now access it via a web client to check stored email. Basic stuff > so they could function a little. > > Called this morning and seems the server was hosed really bad. > Microsoft couldn't recover the server/store so he is going to > reinstall the software and start from rebuilding the domain. Of course > he is hoping to not have to recreate 50 users, the shares, permissions > as much as possible. Somehow I feel there isn't any good recent > documentation around. > > He thinks he has a clean backup in an ISO format he can mount. It > seems this ISO has the server as everything on C: drive. I asked about > the server and it is a Dell server, unknown model, with 3 drives in a > RAID 5 configuration. Everything installed on the C: drive. Who does > that? > > The plan is for him to reinstall the software and then apply all the > updates. Should be finished later today. Then tomorrow go there and > help him see if the ISO backup is good and get the shares from the > registry and import them to the new install. And try to see if I can > recover the Active Directory from the ISO and restore that to the new > install. If not then we will be walking around a lot rejoining the > computers to the new install. > > I'm sure I left out a few things but anything obvious I missed? > > Thanks. > > Art DeKneef > > Avanti Computers > > Mesa, AZ > > 480-649-4430 Office > > 480-529-4430 Mobile >
RE: [NTSysADM] Rebuilding/restoring a SBS 2011 server check
Well there goes the garden I started planting last weekend. Art DeKneef Avanti Computers Mesa, AZ 480-649-4430 Office 480-529-4430 Mobile -Original Message- From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On Behalf Of Ben Scott Sent: Friday, August 29, 2014 12:23 PM To: ntsysadm@lists.myitforum.com Subject: Re: [NTSysADM] Rebuilding/restoring a SBS 2011 server check On Fri, Aug 29, 2014 at 2:38 PM, Art DeKneef wrote: > I’m sure I left out a few things but anything obvious I missed? You should make an offering to the gods, so they cast their favor upon you. I think there's an MSKB that tells you whether it should be fruit, harvest, or small livestock. It depends on the OS and service pack. -- Ben
Re: [NTSysADM] Rebuilding/restoring a SBS 2011 server check
Before you blow your weekend let me give you two resources: www.thirdtier.net http://www.itproexperts.com/ Two third party SBS/SMB geared support folks that know SBS better than Microsoft knows SBS. Unless a backup is totally toast, I would give them a shot first. "some colo"... translates to me to be a not well maintained server that has no backup (in my personal experences with colos and SBS 2011 which isn't/wasn't built to be hosted in the first place) Susan Bradley Still migrating the msmvps.com blogs but we're getting closer. blogs.msmvps.com/bradley is the new url and redirects are in place Have I mentioned how much migrations are REALLY painful? On 8/29/2014 1:11 PM, Art DeKneef wrote: They have gone back to Aug. 1st trying to restore from. So far no luck. I haven't been onsite yet to at least look at the current setup so I have been asking a lot of questions. My mistake here for not specifically asking where everything is. There are two sites where the users are split and the server is located in some colo nearby. This just gets more interesting. Yes my Labor Day weekend starts at 8:00 AM tomorrow morning. Well he did tell me to bring a coat with. Seems the colo is really cold. Which will feel strange compared to the 108 degrees they are forecasting for tomorrow. Art DeKneef Avanti Computers Mesa, AZ 480-649-4430 Office 480-529-4430 Mobile -Original Message- From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On Behalf Of Susan Bradley Sent: Friday, August 29, 2014 12:00 PM To: ntsysadm@lists.myitforum.com Subject: Re: [NTSysADM] Rebuilding/restoring a SBS 2011 server check Yes, Dell does this. One big hunking C drive. He seriously has no good backup to restore the server to? As you are disjoining/rejoining and having a really fun labor day weekend. Susan Bradley Still migrating the msmvps.com blogs but we're getting closer. blogs.msmvps.com/bradley is the new url and redirects are in place Have I mentioned how much migrations are REALLY painful? On 8/29/2014 11:38 AM, Art DeKneef wrote: Seems to be my week for strange things falling in my lap to fix. Guy called me Tuesday about a downed SBS 2011 server. He was working with Microsoft for the past couple of days trying to recover the server/store from corruption. The original IT guy couldn't/wouldn't help him. Tuesday it had been down a week. No email, Internet, server access. I had him backup everyone's Outlook to a PST file just in case. Told him to turn DNS/DHCP on the router/firewall so they had Internet access. Have a Spam box of some kind filtering email. Users can now access it via a web client to check stored email. Basic stuff so they could function a little. Called this morning and seems the server was hosed really bad. Microsoft couldn't recover the server/store so he is going to reinstall the software and start from rebuilding the domain. Of course he is hoping to not have to recreate 50 users, the shares, permissions as much as possible. Somehow I feel there isn't any good recent documentation around. He thinks he has a clean backup in an ISO format he can mount. It seems this ISO has the server as everything on C: drive. I asked about the server and it is a Dell server, unknown model, with 3 drives in a RAID 5 configuration. Everything installed on the C: drive. Who does that? The plan is for him to reinstall the software and then apply all the updates. Should be finished later today. Then tomorrow go there and help him see if the ISO backup is good and get the shares from the registry and import them to the new install. And try to see if I can recover the Active Directory from the ISO and restore that to the new install. If not then we will be walking around a lot rejoining the computers to the new install. I'm sure I left out a few things but anything obvious I missed? Thanks. Art DeKneef Avanti Computers Mesa, AZ 480-649-4430 Office 480-529-4430 Mobile
Re: [NTSysADM] Rebuilding/restoring a SBS 2011 server check
Boot from 2008r2/sbs 2011 media. Go into restore browse to location of backup restore to server I'm still not getting how he can have a decent backup on an iso and not have a decent backup for a full recovery. You have a decent backup or you don't. What exactly did they use to back this server up? As an 'iso' isn't a normal default SBS/Windows backup file format? Susan Bradley Still migrating the msmvps.com blogs but we're getting closer. blogs.msmvps.com/bradley is the new url and redirects are in place Have I mentioned how much migrations are REALLY painful? On 8/29/2014 1:17 PM, Susan Bradley wrote: Before you blow your weekend let me give you two resources: www.thirdtier.net http://www.itproexperts.com/ Two third party SBS/SMB geared support folks that know SBS better than Microsoft knows SBS. Unless a backup is totally toast, I would give them a shot first. "some colo"... translates to me to be a not well maintained server that has no backup (in my personal experences with colos and SBS 2011 which isn't/wasn't built to be hosted in the first place) Susan Bradley Still migrating the msmvps.com blogs but we're getting closer. blogs.msmvps.com/bradley is the new url and redirects are in place Have I mentioned how much migrations are REALLY painful? On 8/29/2014 1:11 PM, Art DeKneef wrote: They have gone back to Aug. 1st trying to restore from. So far no luck. I haven't been onsite yet to at least look at the current setup so I have been asking a lot of questions. My mistake here for not specifically asking where everything is. There are two sites where the users are split and the server is located in some colo nearby. This just gets more interesting. Yes my Labor Day weekend starts at 8:00 AM tomorrow morning. Well he did tell me to bring a coat with. Seems the colo is really cold. Which will feel strange compared to the 108 degrees they are forecasting for tomorrow. Art DeKneef Avanti Computers Mesa, AZ 480-649-4430 Office 480-529-4430 Mobile -Original Message- From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On Behalf Of Susan Bradley Sent: Friday, August 29, 2014 12:00 PM To: ntsysadm@lists.myitforum.com Subject: Re: [NTSysADM] Rebuilding/restoring a SBS 2011 server check Yes, Dell does this. One big hunking C drive. He seriously has no good backup to restore the server to? As you are disjoining/rejoining and having a really fun labor day weekend. Susan Bradley Still migrating the msmvps.com blogs but we're getting closer. blogs.msmvps.com/bradley is the new url and redirects are in place Have I mentioned how much migrations are REALLY painful? On 8/29/2014 11:38 AM, Art DeKneef wrote: Seems to be my week for strange things falling in my lap to fix. Guy called me Tuesday about a downed SBS 2011 server. He was working with Microsoft for the past couple of days trying to recover the server/store from corruption. The original IT guy couldn't/wouldn't help him. Tuesday it had been down a week. No email, Internet, server access. I had him backup everyone's Outlook to a PST file just in case. Told him to turn DNS/DHCP on the router/firewall so they had Internet access. Have a Spam box of some kind filtering email. Users can now access it via a web client to check stored email. Basic stuff so they could function a little. Called this morning and seems the server was hosed really bad. Microsoft couldn't recover the server/store so he is going to reinstall the software and start from rebuilding the domain. Of course he is hoping to not have to recreate 50 users, the shares, permissions as much as possible. Somehow I feel there isn't any good recent documentation around. He thinks he has a clean backup in an ISO format he can mount. It seems this ISO has the server as everything on C: drive. I asked about the server and it is a Dell server, unknown model, with 3 drives in a RAID 5 configuration. Everything installed on the C: drive. Who does that? The plan is for him to reinstall the software and then apply all the updates. Should be finished later today. Then tomorrow go there and help him see if the ISO backup is good and get the shares from the registry and import them to the new install. And try to see if I can recover the Active Directory from the ISO and restore that to the new install. If not then we will be walking around a lot rejoining the computers to the new install. I'm sure I left out a few things but anything obvious I missed? Thanks. Art DeKneef Avanti Computers Mesa, AZ 480-649-4430 Office 480-529-4430 Mobile
RE: [NTSysADM] Rebuilding/restoring a SBS 2011 server check
Ref. the boot to media, he tells me they have tried that a few times with no luck, blue screens. If all the restores haven't worked so far, how has the server been running this long without someone seeing something. Wait, that assumes someone was actually looking at the event logs. Never mind. The backup they are using is Dell AppAssure. No idea on version, updates or how it is setup. It should be able to do a restore but so far they haven't had any luck. I'm sure there is more information that hasn't been provided that would add clarity to what happened to set this fiasco off. Hopefully I'll be able to get to the beginning tomorrow and have a clearer picture of what happened and what he did in trying to fix it. My bet is that there wasn't just one thing that went wrong. And thanks for the other contacts. I remembered thirdtier offer a service but the other is new to me. I'll see what he thinks when I get a hold of him. Art DeKneef Avanti Computers Mesa, AZ 480-649-4430 Office 480-529-4430 Mobile -Original Message- From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On Behalf Of Susan Bradley Sent: Friday, August 29, 2014 1:26 PM To: ntsysadm@lists.myitforum.com Subject: Re: [NTSysADM] Rebuilding/restoring a SBS 2011 server check Boot from 2008r2/sbs 2011 media. Go into restore browse to location of backup restore to server I'm still not getting how he can have a decent backup on an iso and not have a decent backup for a full recovery. You have a decent backup or you don't. What exactly did they use to back this server up? As an 'iso' isn't a normal default SBS/Windows backup file format? Susan Bradley Still migrating the msmvps.com blogs but we're getting closer. blogs.msmvps.com/bradley is the new url and redirects are in place Have I mentioned how much migrations are REALLY painful? On 8/29/2014 1:17 PM, Susan Bradley wrote: > Before you blow your weekend let me give you two resources: > > www.thirdtier.net > http://www.itproexperts.com/ > > Two third party SBS/SMB geared support folks that know SBS better than > Microsoft knows SBS. > > Unless a backup is totally toast, I would give them a shot first. > > "some colo"... translates to me to be a not well maintained server > that has no backup (in my personal experences with colos and SBS 2011 > which isn't/wasn't built to be hosted in the first place) > > Susan Bradley > Still migrating the msmvps.com blogs but we're getting closer. > blogs.msmvps.com/bradley is the new url and redirects are in place > Have I mentioned how much migrations are REALLY painful? > > On 8/29/2014 1:11 PM, Art DeKneef wrote: >> They have gone back to Aug. 1st trying to restore from. So far no >> luck. I haven't been onsite yet to at least look at the current setup >> so I have been asking a lot of questions. My mistake here for not >> specifically asking where everything is. There are two sites where >> the users are split and the server is located in some colo nearby. >> This just gets more interesting. >> >> Yes my Labor Day weekend starts at 8:00 AM tomorrow morning. Well he >> did tell me to bring a coat with. Seems the colo is really cold. >> Which will feel strange compared to the 108 degrees they are >> forecasting for tomorrow. >> >> Art DeKneef >> Avanti Computers >> Mesa, AZ >> 480-649-4430 Office >> 480-529-4430 Mobile >> >> -----Original Message- >> From: listsad...@lists.myitforum.com >> [mailto:listsad...@lists.myitforum.com] >> On Behalf Of Susan Bradley >> Sent: Friday, August 29, 2014 12:00 PM >> To: ntsysadm@lists.myitforum.com >> Subject: Re: [NTSysADM] Rebuilding/restoring a SBS 2011 server check >> >> Yes, Dell does this. One big hunking C drive. >> >> He seriously has no good backup to restore the server to? >> >> As you are disjoining/rejoining and having a really fun labor day >> weekend. >> >> Susan Bradley >> Still migrating the msmvps.com blogs but we're getting closer. >> blogs.msmvps.com/bradley is the new url and redirects are in place >> Have I mentioned how much migrations are REALLY painful? >> >> On 8/29/2014 11:38 AM, Art DeKneef wrote: >>> Seems to be my week for strange things falling in my lap to fix. >>> >>> Guy called me Tuesday about a downed SBS 2011 server. He was working >>> with Microsoft for the past couple of days trying to recover the >>> server/store from corruption. The original IT guy couldn't/wouldn't >>> help him. Tuesday it had been down a week. No email, Internet, >>> server access. I had
RE: [NTSysADM] Rebuilding/restoring a SBS 2011 server check.
I predict a new server install. Manually re-joining all the workstations and a manual recovery of the data. The odds of that server getting restored with the information given is almost none existent, Iv seen things like this before, and a rebuild is normally the only way to move forward. Just hope that the data was backed up. Gavin Wilby IT Support Engineer -Original Message- From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On Behalf Of Susan Bradley Sent: 29 August 2014 20:00 To: ntsysadm@lists.myitforum.com Subject: Re: [NTSysADM] Rebuilding/restoring a SBS 2011 server check [DETECTED AS SPAM]; Yes, Dell does this. One big hunking C drive. He seriously has no good backup to restore the server to? As you are disjoining/rejoining and having a really fun labor day weekend. Susan Bradley Still migrating the msmvps.com blogs but we're getting closer. blogs.msmvps.com/bradley is the new url and redirects are in place Have I mentioned how much migrations are REALLY painful? On 8/29/2014 11:38 AM, Art DeKneef wrote: > > Seems to be my week for strange things falling in my lap to fix. > > Guy called me Tuesday about a downed SBS 2011 server. He was working > with Microsoft for the past couple of days trying to recover the > server/store from corruption. The original IT guy couldn't/wouldn't > help him. Tuesday it had been down a week. No email, Internet, server > access. I had him backup everyone's Outlook to a PST file just in > case. Told him to turn DNS/DHCP on the router/firewall so they had > Internet access. Have a Spam box of some kind filtering email. Users > can now access it via a web client to check stored email. Basic stuff > so they could function a little. > > Called this morning and seems the server was hosed really bad. > Microsoft couldn't recover the server/store so he is going to > reinstall the software and start from rebuilding the domain. Of course > he is hoping to not have to recreate 50 users, the shares, permissions > as much as possible. Somehow I feel there isn't any good recent > documentation around. > > He thinks he has a clean backup in an ISO format he can mount. It > seems this ISO has the server as everything on C: drive. I asked about > the server and it is a Dell server, unknown model, with 3 drives in a > RAID 5 configuration. Everything installed on the C: drive. Who does > that? > > The plan is for him to reinstall the software and then apply all the > updates. Should be finished later today. Then tomorrow go there and > help him see if the ISO backup is good and get the shares from the > registry and import them to the new install. And try to see if I can > recover the Active Directory from the ISO and restore that to the new > install. If not then we will be walking around a lot rejoining the > computers to the new install. > > I'm sure I left out a few things but anything obvious I missed? > > Thanks. > > Art DeKneef > > Avanti Computers > > Mesa, AZ > > 480-649-4430 Office > > 480-529-4430 Mobile > SMP Partners Limited, SMP Trustees Limited and SMP Fund Services Limited are licensed by the Isle of Man Financial Supervision Commission. SMP Accounting & Tax Limited is a member of the ICAEW Practice Assurance Scheme. SMP Partners Limited registered in the Isle of Man, Company Registration No: 000908V Directors: M.W. Denton, M.J. Derbyshire, P.N. Eckersley, S.E McGowan, O. Peck, J.J. Scott, S.J. Turner SMP Trustees Limited registered in the Isle of Man, Company Registration No: 068396C Directors: A.C. Baggesen, M.W. Denton, O. Peck, J.J. Scott, J. Watterson, J. Cubbon SMP Fund Services Limited registered in the Isle of Man, Company Registration No: 120288C Directors: V. Campbell, M.W. Denton, P.N. Eckersley, D.A. Manser, S.E McGowan, O. Peck, J.J. Scott, R.K. Corkill SMP Accounting & Tax Limited registered in the Isle of Man, Company Registration No: 001316V Directors: I.F. Begley, A.J. Dowling, P. Duchars, P.N. Eckersley, J.J. Scott, S.J. Turner SMP Capital Markets Limited registered in the Isle of Man, Company Registration No: 002438V Directors: M.W. Denton, M.J. Derbyshire, D.F Hudson, S.E McGowan, O. Peck, J.J. Scott. SMP Partners Limited, SMP Trustees Limited, SMP Fund Services Limited, SMP Accounting & Tax Limited and SMP Capital Markets Limited are members of the SMP Partners Group of Companies. This email is confidential and is subject to disclaimers. Details can be found at: http://www.smppartners.com/disclaimer.asp __ This email has been scanned by the Symantec Email Security.cloud service. For more information please visit http://www.symanteccloud.com __
RE: [NTSysADM] Rebuilding/restoring a SBS 2011 server check.
If not you may want to see if you can boot some form of Linux or Windows PE to get the data off the drives before you start working them. I too have seen this and it was not pretty at all. We ended up booting to a PE CD and moving accessible data off to a USB drive then rebuilding the machine to a better state. Separate system and data drives along with better setup for backups. We got enough off to keep the client happy but not all was accessible after all was said and done. Jon > From: gavin.wi...@smppartners.com > To: ntsysadm@lists.myitforum.com > Subject: RE: [NTSysADM] Rebuilding/restoring a SBS 2011 server check. > Date: Mon, 1 Sep 2014 08:46:02 + > > I predict a new server install. > > Manually re-joining all the workstations and a manual recovery of the data. > > The odds of that server getting restored with the information given is almost > none existent, Iv seen things like this before, and a rebuild is normally the > only way to move forward. > > Just hope that the data was backed up. > > Gavin Wilby > IT Support Engineer > > -Original Message- > From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] > On Behalf Of Susan Bradley > Sent: 29 August 2014 20:00 > To: ntsysadm@lists.myitforum.com > Subject: Re: [NTSysADM] Rebuilding/restoring a SBS 2011 server check > [DETECTED AS SPAM]; > > Yes, Dell does this. One big hunking C drive. > > He seriously has no good backup to restore the server to? > > As you are disjoining/rejoining and having a really fun labor day weekend. > > Susan Bradley > Still migrating the msmvps.com blogs but we're getting closer. > blogs.msmvps.com/bradley is the new url and redirects are in place Have I > mentioned how much migrations are REALLY painful? > > On 8/29/2014 11:38 AM, Art DeKneef wrote: > > > > Seems to be my week for strange things falling in my lap to fix. > > > > Guy called me Tuesday about a downed SBS 2011 server. He was working > > with Microsoft for the past couple of days trying to recover the > > server/store from corruption. The original IT guy couldn't/wouldn't > > help him. Tuesday it had been down a week. No email, Internet, server > > access. I had him backup everyone's Outlook to a PST file just in > > case. Told him to turn DNS/DHCP on the router/firewall so they had > > Internet access. Have a Spam box of some kind filtering email. Users > > can now access it via a web client to check stored email. Basic stuff > > so they could function a little. > > > > Called this morning and seems the server was hosed really bad. > > Microsoft couldn't recover the server/store so he is going to > > reinstall the software and start from rebuilding the domain. Of course > > he is hoping to not have to recreate 50 users, the shares, permissions > > as much as possible. Somehow I feel there isn't any good recent > > documentation around. > > > > He thinks he has a clean backup in an ISO format he can mount. It > > seems this ISO has the server as everything on C: drive. I asked about > > the server and it is a Dell server, unknown model, with 3 drives in a > > RAID 5 configuration. Everything installed on the C: drive. Who does > > that? > > > > The plan is for him to reinstall the software and then apply all the > > updates. Should be finished later today. Then tomorrow go there and > > help him see if the ISO backup is good and get the shares from the > > registry and import them to the new install. And try to see if I can > > recover the Active Directory from the ISO and restore that to the new > > install. If not then we will be walking around a lot rejoining the > > computers to the new install. > > > > I'm sure I left out a few things but anything obvious I missed? > > > > Thanks. > > > > Art DeKneef > > > > Avanti Computers > > > > Mesa, AZ > > > > 480-649-4430 Office > > > > 480-529-4430 Mobile > > > > > > SMP Partners Limited, SMP Trustees Limited and SMP Fund Services Limited are > licensed by the Isle of Man Financial Supervision Commission. SMP Accounting > & Tax Limited is a member of the ICAEW Practice Assurance Scheme. > > SMP Partners Limited registered in the Isle of Man, Company Registration No: > 000908V > Directors: M.W. Denton, M.J. Derbyshire, P.N. Eckersley, S.E McGowan, O. > Peck, J.J. Scott, S.J. Turner > > SMP Trustees Limited registered in the Isle of Man, Company Registration No: > 068396C > Directors: A.C. Baggesen, M.W. Denton, O. Peck, J.J. Scott, J. W
RE: [NTSysADM] Rebuilding/restoring a SBS 2011 server check.
For those interested here's a recap of the results. Started at the colo. Remembered to bring a jacket with. Tried to do another restore from backup and system blue screened with 21a, fatal error. Tried a couple of fixes with negative results. Interesting thing here concerning Dell AppAssure backup/restore for disaster recovery. Dell makes mention one of the features of the product is you can restore to a VM. What I was told by the local guy is that this VM must be created before you do the backup/restore. This VM was never created. Seems whomever helped him set it up original left this part out. Lesson learned. I misunderstood earlier when I said he had an ISO for backup. He said the backup could be mounted like an ISO file. Went to the fresh install option. While installing SBS 2011 made sure all the clients important local files were backed up (Outlook, favorites, documents, etc.). Found out they had Folder Redirection turned on but it wasn't working properly for everyone. During the client backups discovered 5 machines where there was no local .ost file to export. Will address later. After SBS was installed went through the To-do list and created all the users, groups, shares and started the updates downloading. Did a quick test of the IT guys computer with a disjoin/rejoin, restore and everything was fine. Quit for the day. Sunday started at one of the sites and did the disjoin/rejoin, restore on all the computers there. Surprising had no issues with any of the computers. This part went smooth. Went to the second site and pretty much the same results. There were a couple computers where the local admin password didn't work. Changed it and all finished well. Went back to the office to start the data restore. This is where it got interesting. From the office we RDP into the backup server and the SBS server. Both servers located at the colo connected to a Cisco gig switch and started copying files. We noticed that the copying files window showed files being copied and then seem to hang on a file. Let it go for about a half hour with no change to the window. Checked destination folder size didn't change. Checked both servers performance and both showed no activity other than just idling. Cancelled the copy and then waited again for a while. Finally did an End Task. Rebooted the servers just in case and then checked the destination folder again. Figured during the backup maybe some corrupt files or something were causing issues. Started copying again but a small folder and this went through fine. Did another folder and it hung at a different location. Checked from a couple of clients and could get to some folders but not others. Checked the folder permissions at the destination folder and they looked correct. Propagated the permissions down the folder to include everything and tried again. Same result. Decided to walk up the tree and check permissions. Found the permissions were messed up. Some folders had no owner, missing groups, some inherited, some not. How they got that way is a question that will never be answered. After correcting that started the copying again and let in run overnight. After that we called it a day. Monday went back to finish up. Finished copying data to the SBS server and client locations. Gave the tech a crash course on using Group Policy on automating some of his tasks. Created drive mappings and discussed printers. Tested and verified everything again and called it finished. In the end he was happy because he was able to correct some things he didn't like with the old setup, clean up folders and accounts and lower his backup size. He is going to look at getting the VM created so that the disaster recovery part is tested. For some strange reason he doesn't want to do this again. Art DeKneef Avanti Computers Mesa, AZ 480-649-4430 Office 480-529-4430 Mobile From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On Behalf Of Jon Harris Sent: Tuesday, September 2, 2014 4:34 PM To: ntsysadm@lists.myitforum.com Subject: RE: [NTSysADM] Rebuilding/restoring a SBS 2011 server check. If not you may want to see if you can boot some form of Linux or Windows PE to get the data off the drives before you start working them. I too have seen this and it was not pretty at all. We ended up booting to a PE CD and moving accessible data off to a USB drive then rebuilding the machine to a better state. Separate system and data drives along with better setup for backups. We got enough off to keep the client happy but not all was accessible after all was said and done. Jon > From: gavin.wi...@smppartners.com <mailto:gavin.wi...@smppartners.com> > To: ntsysadm@lists.myitforum.com <mailto:ntsysadm@lists.myitforum.com> > Subject: RE: [NTSysADM] Rebuilding/restoring a SBS 2011 server check. > Date: Mon, 1 Sep 2014 08:46:02 + > > I predict a new server install
RE: [NTSysADM] Rebuilding/restoring a SBS 2011 server check.
Good job and thanks for the follow up! Jon From: art.dekn...@cox.net To: ntsysadm@lists.myitforum.com Subject: RE: [NTSysADM] Rebuilding/restoring a SBS 2011 server check. Date: Wed, 3 Sep 2014 11:51:18 -0700 For those interested here’s a recap of the results. Started at the colo. Remembered to bring a jacket with. Tried to do another restore from backup and system blue screened with 21a, fatal error. Tried a couple of fixes with negative results. Interesting thing here concerning Dell AppAssure backup/restore for disaster recovery. Dell makes mention one of the features of the product is you can restore to a VM. What I was told by the local guy is that this VM must be created before you do the backup/restore. This VM was never created. Seems whomever helped him set it up original left this part out. Lesson learned. I misunderstood earlier when I said he had an ISO for backup. He said the backup could be mounted like an ISO file. Went to the fresh install option. While installing SBS 2011 made sure all the clients important local files were backed up (Outlook, favorites, documents, etc.). Found out they had Folder Redirection turned on but it wasn’t working properly for everyone. During the client backups discovered 5 machines where there was no local .ost file to export. Will address later. After SBS was installed went through the To-do list and created all the users, groups, shares and started the updates downloading. Did a quick test of the IT guys computer with a disjoin/rejoin, restore and everything was fine. Quit for the day. Sunday started at one of the sites and did the disjoin/rejoin, restore on all the computers there. Surprising had no issues with any of the computers. This part went smooth. Went to the second site and pretty much the same results. There were a couple computers where the local admin password didn’t work. Changed it and all finished well. Went back to the office to start the data restore. This is where it got interesting. From the office we RDP into the backup server and the SBS server. Both servers located at the colo connected to a Cisco gig switch and started copying files. We noticed that the copying files window showed files being copied and then seem to hang on a file. Let it go for about a half hour with no change to the window. Checked destination folder size didn’t change. Checked both servers performance and both showed no activity other than just idling. Cancelled the copy and then waited again for a while. Finally did an End Task. Rebooted the servers just in case and then checked the destination folder again. Figured during the backup maybe some corrupt files or something were causing issues. Started copying again but a small folder and this went through fine. Did another folder and it hung at a different location. Checked from a couple of clients and could get to some folders but not others. Checked the folder permissions at the destination folder and they looked correct. Propagated the permissions down the folder to include everything and tried again. Same result. Decided to walk up the tree and check permissions. Found the permissions were messed up. Some folders had no owner, missing groups, some inherited, some not. How they got that way is a question that will never be answered. After correcting that started the copying again and let in run overnight. After that we called it a day. Monday went back to finish up. Finished copying data to the SBS server and client locations. Gave the tech a crash course on using Group Policy on automating some of his tasks. Created drive mappings and discussed printers. Tested and verified everything again and called it finished. In the end he was happy because he was able to correct some things he didn’t like with the old setup, clean up folders and accounts and lower his backup size. He is going to look at getting the VM created so that the disaster recovery part is tested. For some strange reason he doesn’t want to do this again. Art DeKneefAvanti ComputersMesa, AZ480-649-4430 Office480-529-4430 Mobile From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On Behalf Of Jon Harris Sent: Tuesday, September 2, 2014 4:34 PM To: ntsysadm@lists.myitforum.com Subject: RE: [NTSysADM] Rebuilding/restoring a SBS 2011 server check. If not you may want to see if you can boot some form of Linux or Windows PE to get the data off the drives before you start working them. I too have seen this and it was not pretty at all. We ended up booting to a PE CD and moving accessible data off to a USB drive then rebuilding the machine to a better state. Separate system and data drives along with better setup for backups. We got enough off to keep the client happy but not all was accessible after all was said and done. Jon > From: gavin.wi...@smppartners.com > To: ntsysadm@lists.myitforum.com > Subject: RE: [NTSysADM] Rebuilding/restoring a SBS 20
RE: [NTSysADM] Rebuilding/restoring a SBS 2011 server check.
Agreed, I have been in the same position in the past, and it's the best way to tackle it. Should all be good now then :) Gavin Wilby IT Support Engineer From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On Behalf Of Jon Harris Sent: 03 September 2014 23:45 To: ntsysadm@lists.myitforum.com Subject: RE: [NTSysADM] Rebuilding/restoring a SBS 2011 server check. Good job and thanks for the follow up! Jon From: art.dekn...@cox.net<mailto:art.dekn...@cox.net> To: ntsysadm@lists.myitforum.com<mailto:ntsysadm@lists.myitforum.com> Subject: RE: [NTSysADM] Rebuilding/restoring a SBS 2011 server check. Date: Wed, 3 Sep 2014 11:51:18 -0700 For those interested here's a recap of the results. Started at the colo. Remembered to bring a jacket with. Tried to do another restore from backup and system blue screened with 21a, fatal error. Tried a couple of fixes with negative results. Interesting thing here concerning Dell AppAssure backup/restore for disaster recovery. Dell makes mention one of the features of the product is you can restore to a VM. What I was told by the local guy is that this VM must be created before you do the backup/restore. This VM was never created. Seems whomever helped him set it up original left this part out. Lesson learned. I misunderstood earlier when I said he had an ISO for backup. He said the backup could be mounted like an ISO file. Went to the fresh install option. While installing SBS 2011 made sure all the clients important local files were backed up (Outlook, favorites, documents, etc.). Found out they had Folder Redirection turned on but it wasn't working properly for everyone. During the client backups discovered 5 machines where there was no local .ost file to export. Will address later. After SBS was installed went through the To-do list and created all the users, groups, shares and started the updates downloading. Did a quick test of the IT guys computer with a disjoin/rejoin, restore and everything was fine. Quit for the day. Sunday started at one of the sites and did the disjoin/rejoin, restore on all the computers there. Surprising had no issues with any of the computers. This part went smooth. Went to the second site and pretty much the same results. There were a couple computers where the local admin password didn't work. Changed it and all finished well. Went back to the office to start the data restore. This is where it got interesting. From the office we RDP into the backup server and the SBS server. Both servers located at the colo connected to a Cisco gig switch and started copying files. We noticed that the copying files window showed files being copied and then seem to hang on a file. Let it go for about a half hour with no change to the window. Checked destination folder size didn't change. Checked both servers performance and both showed no activity other than just idling. Cancelled the copy and then waited again for a while. Finally did an End Task. Rebooted the servers just in case and then checked the destination folder again. Figured during the backup maybe some corrupt files or something were causing issues. Started copying again but a small folder and this went through fine. Did another folder and it hung at a different location. Checked from a couple of clients and could get to some folders but not others. Checked the folder permissions at the destination folder and they looked correct. Propagated the permissions down the folder to include everything and tried again. Same result. Decided to walk up the tree and check permissions. Found the permissions were messed up. Some folders had no owner, missing groups, some inherited, some not. How they got that way is a question that will never be answered. After correcting that started the copying again and let in run overnight. After that we called it a day. Monday went back to finish up. Finished copying data to the SBS server and client locations. Gave the tech a crash course on using Group Policy on automating some of his tasks. Created drive mappings and discussed printers. Tested and verified everything again and called it finished. In the end he was happy because he was able to correct some things he didn't like with the old setup, clean up folders and accounts and lower his backup size. He is going to look at getting the VM created so that the disaster recovery part is tested. For some strange reason he doesn't want to do this again. Art DeKneef Avanti Computers Mesa, AZ 480-649-4430 Office 480-529-4430 Mobile From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Jon Harris Sent: Tuesday, September 2, 2014 4:34 PM To: ntsysadm@lists.myitforum.com<mailto:ntsysadm@lists.myitforum.com> Subject: RE: [NTSysADM] Rebuilding/restoring a SBS 2011 server check. If no
