PowerShell script to document a Citrix XenApp 5 Farm

2011-10-03 Thread Webster
Since I have gotten numerous requests for this from people who found the 
original e-mail via search engines, decided to send another e-mail for the 
final product.

I released today to the Citrix community my PowerShell script.  The article is 
here:

http://carlwebster.com/documenting-a-citrix-xenapp-5-farm-with-microsoft-powershell/

And the scripts are here:

ReadMe is here http://dl.dropbox.com/u/43555945/XA5_InventoryReadMe.txt

I have placed an unsigned copy of the script at 
http://dl.dropbox.com/u/43555945/XA5_Inventory.ps1 .

I have also placed a copy of the unsigned script with a TXT extension at 
http://dl.dropbox.com/u/43555945/XA5_Inventory.txt .

I have placed a digitally signed copy of the script at 
http://dl.dropbox.com/u/43555945/XA5_Inventory_Signed.ps1 .

I have also placed a copy of the digitally signed script with a TXT extension 
at http://dl.dropbox.com/u/43555945/XA5_Inventory_Signed.txt .
I am also trying to finish up the companion XenApp 6.5 article and script.

Again, many thanks to MBS for all his help with the PowerShell stuff.  And more 
thanks than I can give to James Rankin for his immeasurable help with this 
XenApp 5 script.   The script is as detailed as it is because of his very 
thorough testing.

Thanks


Carl Webster
Consultant and Citrix Technology Professional
http://www.CarlWebster.comhttp://www.carlwebster.com/



~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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Re: PowerShell script to document a Citrix XenApp 5 Farm

2011-10-03 Thread James Rankin
Thanks for the thanks!

On 3 October 2011 11:32, Webster webs...@carlwebster.com wrote:

  Since I have gotten numerous requests for this from people who found the
 original e-mail via search engines, decided to send another e-mail for the
 final product.  

 ** **

 I released today to the Citrix community my PowerShell script.  The article
 is here:

 ** **


 http://carlwebster.com/documenting-a-citrix-xenapp-5-farm-with-microsoft-powershell/
 

 ** **

 And the scripts are here:

 ReadMe is here http://dl.dropbox.com/u/43555945/XA5_InventoryReadMe.txt***
 *

 I have placed an unsigned copy of the script at
 http://dl.dropbox.com/u/43555945/XA5_Inventory.ps1 .

 I have also placed a copy of the unsigned script with a TXT extension at
 http://dl.dropbox.com/u/43555945/XA5_Inventory.txt .

 I have placed a digitally signed copy of the script at
 http://dl.dropbox.com/u/43555945/XA5_Inventory_Signed.ps1 .

 I have also placed a copy of the digitally signed script with a TXT
 extension at http://dl.dropbox.com/u/43555945/XA5_Inventory_Signed.txt .**
 **

 I am also trying to finish up the companion XenApp 6.5 article and script.
 

 ** **

 Again, many thanks to MBS for all his help with the PowerShell stuff.  And
 more thanks than I can give to James Rankin for his immeasurable help with
 this XenApp 5 script.   The script is as detailed as it is because of his
 very thorough testing.

 ** **

 Thanks

 ** **

 ** **

 Carl Webster

 Consultant and Citrix Technology Professional

 http://www.CarlWebster.com http://www.carlwebster.com/

 ** **

 ** **

 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
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 http://lyris.sunbelt-software.com/read/my_forums/
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On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into
the machine wrong figures, will the right answers come out?' I am not able
rightly to apprehend the kind of confusion of ideas that could provoke such
a question.

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RE: Outsourcing Exchange

2011-10-03 Thread David Lum
 Other than outsourced Exchange, what else has changed?
Nothing. At. All.

We've followed their recommendations and given some uses new machines with SSD 
drives, i5 processors, etc, no change. I have been forwarding your guys' 
comments to our team that's working this, so I really appreciate your guys' 
input!

From PGP's documentation - wrappage 
(http://www.google.com/url?sa=tsource=webcd=2ved=0CDMQFjABurl=http%3A%2F%2Fdownload.pgp.com%2Fpdfs%2Fwhitepapers%2FHWDEW_WP.pdfei=F7GJTtq3LqriiAL39cmkDAusg=AFQjCNEmg2M8ZQVBWdVogIxSLCwCok7m7w)

 A boot sequence executes during the startup process of Microsoft® Windows, 
Apple Mac OS X, or Linux® operating systems. The boot system is the initial set 
of operations that the computer performs when it is switched on. A boot loader 
(or a bootstrap loader) is a short computer program that loads the main 
operating system for the computer. The boot loader first looks at a boot record 
or partition table, which is the logical area “zero” (or starting point) of the 
disk drive. Whole disk encryption modifies the zero point area of the drive.

File System Basics
During the boot process, the system initializes file systems.
When a user requests access to a file (i.e., creates, opens, or deletes a 
file), the request is sent to the operating system input/output (I/O) manager, 
which forwards the request to the file system manager. The file system manager 
processes data in blocks.

Life with Encryption: Business as Usual
Most whole disk encryption software operates in conjunction with the file 
system architecture. It filters I/O operations for one or more file systems or 
file system volumes. When a drive is encrypted with whole disk encryption for 
the first time, it converts unencrypted drive blocks into encrypted blocks one 
at a time (Figure 2).

Decrypted data is never available on the disk.
When a user access a file, PGP Whole Disk Encryption decrypts the data in 
memory before it is presented for viewing. If the user makes any changes to the 
file, the data is encrypted in memory and written back to the relevant disk 
drive blocks just as it would be without encryption. Because PGP Whole Disk 
Encryption operates in conjunction with the file system, there is no additional 
wear and tear or performance impact beyond normal disk operation. As far as the 
user is concerned, it’s business as usual, and the underlying mechanism of 
encryption/decryption is completely transparent.

Not quite as detailed as what Michael sent about Bitlocker

-Original Message-
From: Ken Schaefer [mailto:k...@adopenstatic.com] 
Sent: Saturday, October 01, 2011 6:55 AM
To: NT System Admin Issues
Subject: RE: Outsourcing Exchange

This is all rubbish.

If PGP works a  file system filter driver (Microsoft's API for AV etc for 
hooking into disk read/writes) then either PGP is corrupting the files 
(unlikely since you never had this problem before), or some other FSF driver is 
causing the problem (again unlikely, since you've never had this problem 
before), or something else is causing the problem. Other than outsourced 
Exchange, what else has changed?

Cheers
Ken

-Original Message-
From: David Lum [mailto:david@nwea.org]
Sent: Saturday, 1 October 2011 2:45 AM
To: NT System Admin Issues
Subject: RE: Outsourcing Exchange

We have talked about Bitlocker, but there's no guarantee that will be any 
better. Heck our Exchange provider didn't know PGP was an issue, and 'll bet 
PGP is more prevalent than Bitlocker.

We're being steered to Win7/Office 2010/Remove PGP as all being needed to help 
resolve these issues. At 500 employees at least 450 are on XP / Office 2007 and 
300+ have PGP on them. The Win7/2010 end state is desirable, it's the 
compressed timeframe that isn't.

Dave



~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
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Re: Outsourcing Exchange

2011-10-03 Thread James Rankin
Did this issue show itself when they tested the outsourced solution on your
first lot of guinea-pig users? or has it just shown up since a full
migration?

I'm still disinclined to believe that the PGP product is simply
incompatible. Have they managed to prove this beyond a reasonable doubt
yet?

On 3 October 2011 14:01, David Lum david@nwea.org wrote:

  Other than outsourced Exchange, what else has changed?
 Nothing. At. All.

 We've followed their recommendations and given some uses new machines with
 SSD drives, i5 processors, etc, no change. I have been forwarding your guys'
 comments to our team that's working this, so I really appreciate your guys'
 input!

 From PGP's documentation - wrappage (
 http://www.google.com/url?sa=tsource=webcd=2ved=0CDMQFjABurl=http%3A%2F%2Fdownload.pgp.com%2Fpdfs%2Fwhitepapers%2FHWDEW_WP.pdfei=F7GJTtq3LqriiAL39cmkDAusg=AFQjCNEmg2M8ZQVBWdVogIxSLCwCok7m7w
 )

  A boot sequence executes during the startup process of Microsoft®
 Windows, Apple Mac OS X, or Linux® operating systems. The boot system is the
 initial set of operations that the computer performs when it is switched on.
 A boot loader (or a bootstrap loader) is a short computer program that loads
 the main operating system for the computer. The boot loader first looks at a
 boot record or partition table, which is the logical area “zero” (or
 starting point) of the disk drive. Whole disk encryption modifies the zero
 point area of the drive.

 File System Basics
 During the boot process, the system initializes file systems.
 When a user requests access to a file (i.e., creates, opens, or deletes a
 file), the request is sent to the operating system input/output (I/O)
 manager, which forwards the request to the file system manager. The file
 system manager processes data in blocks.

 Life with Encryption: Business as Usual
 Most whole disk encryption software operates in conjunction with the file
 system architecture. It filters I/O operations for one or more file systems
 or file system volumes. When a drive is encrypted with whole disk encryption
 for the first time, it converts unencrypted drive blocks into encrypted
 blocks one at a time (Figure 2).

 Decrypted data is never available on the disk.
 When a user access a file, PGP Whole Disk Encryption decrypts the data in
 memory before it is presented for viewing. If the user makes any changes to
 the file, the data is encrypted in memory and written back to the relevant
 disk drive blocks just as it would be without encryption. Because PGP Whole
 Disk Encryption operates in conjunction with the file system, there is no
 additional wear and tear or performance impact beyond normal disk operation.
 As far as the user is concerned, it’s business as usual, and the underlying
 mechanism of encryption/decryption is completely transparent.

 Not quite as detailed as what Michael sent about Bitlocker

 -Original Message-
 From: Ken Schaefer [mailto:k...@adopenstatic.com]
 Sent: Saturday, October 01, 2011 6:55 AM
 To: NT System Admin Issues
 Subject: RE: Outsourcing Exchange

 This is all rubbish.

 If PGP works a  file system filter driver (Microsoft's API for AV etc for
 hooking into disk read/writes) then either PGP is corrupting the files
 (unlikely since you never had this problem before), or some other FSF driver
 is causing the problem (again unlikely, since you've never had this problem
 before), or something else is causing the problem. Other than outsourced
 Exchange, what else has changed?

 Cheers
 Ken

 -Original Message-
 From: David Lum [mailto:david@nwea.org]
 Sent: Saturday, 1 October 2011 2:45 AM
 To: NT System Admin Issues
 Subject: RE: Outsourcing Exchange

 We have talked about Bitlocker, but there's no guarantee that will be any
 better. Heck our Exchange provider didn't know PGP was an issue, and 'll bet
 PGP is more prevalent than Bitlocker.

 We're being steered to Win7/Office 2010/Remove PGP as all being needed to
 help resolve these issues. At 500 employees at least 450 are on XP / Office
 2007 and 300+ have PGP on them. The Win7/2010 end state is desirable, it's
 the compressed timeframe that isn't.

 Dave



 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
 http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
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 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
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-- 
On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into
the machine wrong figures, will the right answers come out?' I am not able
rightly to 

Re: Load Balancers?

2011-10-03 Thread Tom Miller
I'm about to purchase two Citrix Netscalers for load balancing our Share
Point farm, and Exchange when we go to that.   It may be overkill though
unless you have a Citrix infrastructure.  Can't hurt to take a look. 
Pricing is based on the features you use.

 Paul Hutchings paul.hutchi...@mira.co.uk 10/3/2011 8:48 AM 

I’m starting to think and plan for adding a second Exchange 2010 server
and setting up a DAG and CAS array.
 
I know of Kemp, but I’m not familiar with any other vendor when it
comes to load balancers.  Obviously I can whack it into Google (and
have) but on the face of it they all do what I currently want.
 
Any personal recommendations (or nightmares) would be great.
 
A virtual load balancer also sounds like an option as we have a vSphere
cluster that should be able to run a pair of appliances in HA.
 
Thanks,
Paul



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Registered in England and Wales No. 402570
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Favorite switches anyone

2011-10-03 Thread Tom Miller
Folks,
 
I need some small 1 GB POE switches here for a separate wireless network. 12-16 
ports per switch is all I need.
 
Anyone have any favorites?  I've used 3COM/HP here for years.  But...I tried to 
call HP for pre-sales support, and the 800 line on HP's web site is 
disconnected.  My reseller somehow ordered the wrong switch model for me and 
now HP is being obsterperous about returning it.  So it does not have to be HP.
 
Thanks,
Tom
 
 

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Re: Favorite switches anyone

2011-10-03 Thread Steve Ens
HP.

On Mon, Oct 3, 2011 at 9:12 AM, Tom Miller tmil...@hnncsb.org wrote:

  Folks,

 I need some small 1 GB POE switches here for a separate wireless network.
 12-16 ports per switch is all I need.

 Anyone have any favorites?  I've used 3COM/HP here for years.  But...I
 tried to call HP for pre-sales support, and the 800 line on HP's web site is
 disconnected.  My reseller somehow ordered the wrong switch model for me and
 now HP is being obsterperous about returning it.  So it does not have to be
 HP.

 Thanks,
 Tom



  Confidentiality Notice: This e-mail message, including attachments, is
 for the sole use of the intended recipient(s) and may contain confidential
 and privileged information. Any unauthorized review, use, disclosure, or
 distribution is prohibited. If you are not the intended recipient, please
 contact the sender by reply e-mail and destroy all copies of the original
 message.

 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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Re: Load Balancers?

2011-10-03 Thread Andrew S. Baker
Netscalars are my current favorite from a price/performance standpoint.
 Also check out Radware.

* *

*ASB* *http://XeeMe.com/AndrewBaker* *Harnessing the Advantages of
Technology for the SMB market…

*



On Mon, Oct 3, 2011 at 9:44 AM, Tom Miller tmil...@hnncsb.org wrote:

 I'm about to purchase two Citrix Netscalers for load balancing our Share
 Point farm, and Exchange when we go to that.   It may be overkill though
 unless you have a Citrix infrastructure.  Can't hurt to take a look.
 Pricing is based on the features you use.

  Paul Hutchings paul.hutchi...@mira.co.uk 10/3/2011 8:48 AM 

  I’m starting to think and plan for adding a second Exchange 2010 server
 and setting up a DAG and CAS array.

 ** **

 I know of Kemp, but I’m not familiar with any other vendor when it comes to
 load balancers.  Obviously I can whack it into Google (and have) but on the
 face of it they all do what I currently want.

 ** **

 Any personal recommendations (or nightmares) would be great.

 ** **

 A virtual load balancer also sounds like an option as we have a vSphere
 cluster that should be able to run a pair of appliances in HA.

 ** **

 Thanks,

 Paul
  --
  *
 *


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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RE: Favorite switches anyone

2011-10-03 Thread Scott Schneider
+1

 

From: Steve Ens [mailto:stevey...@gmail.com] 
Sent: October-03-11 10:35 AM
To: NT System Admin Issues
Subject: Re: Favorite switches anyone

 

HP.

On Mon, Oct 3, 2011 at 9:12 AM, Tom Miller tmil...@hnncsb.org wrote:

Folks,

 

I need some small 1 GB POE switches here for a separate wireless
network. 12-16 ports per switch is all I need.

 

Anyone have any favorites?  I've used 3COM/HP here for years.  But...I
tried to call HP for pre-sales support, and the 800 line on HP's web
site is disconnected.  My reseller somehow ordered the wrong switch
model for me and now HP is being obsterperous about returning it.  So it
does not have to be HP.

 

Thanks,

Tom

 

 

 

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for the sole use of the intended recipient(s) and may contain
confidential and privileged information. Any unauthorized review, use,
disclosure, or distribution is prohibited. If you are not the intended
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copies of the original message. 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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RE: Load Balancers?

2011-10-03 Thread Webster
I knew there was a reason I liked you ASB! :)


Carl Webster
Consultant and Citrix Technology Professional
http://www.CarlWebster.comhttp://www.carlwebster.com/


From: Andrew S. Baker [mailto:asbz...@gmail.com]
Subject: Re: Load Balancers?

Netscalars are my current favorite from a price/performance standpoint.

ASB




~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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RE: Load Balancers?

2011-10-03 Thread Brian Desmond
F5 is the brand that I prefer, they're also generally the most expensive. The 
Kemp's do a good job and are priced very competitively. If all you're doing is 
Exchange and nothing complex I can't imagine why you'd need high end devices.

Thanks,
Brian Desmond
br...@briandesmond.com

w - 312.625.1438 | c   - 312.731.3132

From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk]
Sent: Monday, October 03, 2011 7:48 AM
To: NT System Admin Issues
Subject: Load Balancers?

I'm starting to think and plan for adding a second Exchange 2010 server and 
setting up a DAG and CAS array.

I know of Kemp, but I'm not familiar with any other vendor when it comes to 
load balancers.  Obviously I can whack it into Google (and have) but on the 
face of it they all do what I currently want.

Any personal recommendations (or nightmares) would be great.

A virtual load balancer also sounds like an option as we have a vSphere cluster 
that should be able to run a pair of appliances in HA.

Thanks,
Paul

MIRA Ltd

Watling Street, Nuneaton, Warwickshire, CV10 0TU, England
Registered in England and Wales No. 402570
VAT Registration  GB 100 1464 84

The contents of this e-mail are confidential and are solely for the use of the 
intended recipient.  If you receive this e-mail in error, please delete it and 
notify us either by e-mail, telephone or fax.  You should not copy, forward or 
otherwise disclose the content of the e-mail as this is prohibited.

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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Re: Fiber splice question

2011-10-03 Thread Joseph Heaton
Ya, I don't think that's going to work.  Not even sure how they were able to do 
that.  Did they test the fiber before you (someone) signed off on the job?  I'm 
thinking you're going to have to either break it again and splice with the same 
type of fiber, or run a whole new run.  Personally, I'd lean towards the new 
run.

 Thomas Mullins tsmull...@wise.k12.va.us 10/3/2011 6:23 AM 

I hope this is not off topic too much.  But, here goes:
 
We had a piece of multimode fiber that was damaged at a local high school.  
This piece of fiber ran no more than 300 yards from the main building to a 
field house.  
 
The original piece of fiber was multimode.  The local school had an outside 
company splice the damaged section.  This company made the splice with single 
mode fiber.  Multimode fiber has a diameter of about 62.5 microns, single mode 
fiber has a diameter of 8 to 10 microns.  I have no idea if this is legal.
 
This piece of fiber will not light up for me.  The school purchased FX 
transceivers.  To my knowledge, FX transceivers will work with both single and 
multi mode fiber.
 
Thanks 
Shane
 

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RE: Fiber splice question

2011-10-03 Thread Mayo, Bill
Agreed.  You can't switch fiber types in the middle of the chain.  I
can't even imagine any company that does fiber doing something like
that.

 

From: Joseph Heaton [mailto:jhea...@dfg.ca.gov] 
Sent: Monday, October 03, 2011 11:09 AM
To: NT System Admin Issues
Subject: Re: Fiber splice question

 

Ya, I don't think that's going to work.  Not even sure how they were
able to do that.  Did they test the fiber before you (someone) signed
off on the job?  I'm thinking you're going to have to either break it
again and splice with the same type of fiber, or run a whole new run.
Personally, I'd lean towards the new run.

 Thomas Mullins tsmull...@wise.k12.va.us 10/3/2011 6:23 AM 

I hope this is not off topic too much.  But, here goes:

 

We had a piece of multimode fiber that was damaged at a local high
school.  This piece of fiber ran no more than 300 yards from the main
building to a field house.  

 

The original piece of fiber was multimode.  The local school had an
outside company splice the damaged section.  This company made the
splice with single mode fiber.  Multimode fiber has a diameter of about
62.5 microns, single mode fiber has a diameter of 8 to 10 microns.  I
have no idea if this is legal.

 

This piece of fiber will not light up for me.  The school purchased FX
transceivers.  To my knowledge, FX transceivers will work with both
single and multi mode fiber.

 

Thanks 

Shane

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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RE: Favorite switches anyone

2011-10-03 Thread Tom Miller
Okay I'll call them.  Oh wait, the main number is no longer in service!
 
But I will stick with HP I guess.  

 Scott Schneider sschnei...@inscapesolutions.com 10/3/2011 10:40 AM 

+1
 
From: Steve Ens [mailto:stevey...@gmail.com] 
Sent: October-03-11 10:35 AM
To: NT System Admin Issues
Subject: Re: Favorite switches anyone
 
HP.

On Mon, Oct 3, 2011 at 9:12 AM, Tom Miller tmil...@hnncsb.org wrote:

Folks,

 

I need some small 1 GB POE switches here for a separate wireless network. 12-16 
ports per switch is all I need.

 

Anyone have any favorites?  I've used 3COM/HP here for years.  But...I tried to 
call HP for pre-sales support, and the 800 line on HP's web site is 
disconnected.  My reseller somehow ordered the wrong switch model for me and 
now HP is being obsterperous about returning it.  So it does not have to be HP.

 

Thanks,

Tom

 

 

 
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Re: Load Balancers?

2011-10-03 Thread Andrew S. Baker
:)

* *

*ASB* *http://XeeMe.com/AndrewBaker* *Harnessing the Advantages of
Technology for the SMB market…

*



On Mon, Oct 3, 2011 at 10:52 AM, Webster webs...@carlwebster.com wrote:

  I knew there was a reason I liked you ASB! J

 ** **

 ** **

 Carl Webster

 Consultant and Citrix Technology Professional

 http://www.CarlWebster.com http://www.carlwebster.com/

 ** **

 ** **

 *From:* Andrew S. Baker [mailto:asbz...@gmail.com]
 *Subject:* Re: Load Balancers?

 ** **

 Netscalars are my current favorite from a price/performance standpoint.***
 *

 ** **

 *ASB*

 ** **




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RE: Fiber splice question

2011-10-03 Thread Thomas Mullins
Thanks Joseph,

I doubt they tested it.  I am checking with the principal to see who made the 
splice.  Wireless should do  a great job here.  The field house is across a 
parking lot, almost perfect line of sight.

Shane


From: Joseph Heaton [mailto:jhea...@dfg.ca.gov]
Sent: Monday, October 03, 2011 11:09 AM
To: NT System Admin Issues
Subject: Re: Fiber splice question

Ya, I don't think that's going to work.  Not even sure how they were able to do 
that.  Did they test the fiber before you (someone) signed off on the job?  I'm 
thinking you're going to have to either break it again and splice with the same 
type of fiber, or run a whole new run.  Personally, I'd lean towards the new 
run.

 Thomas Mullins tsmull...@wise.k12.va.us 10/3/2011 6:23 AM 
I hope this is not off topic too much.  But, here goes:

We had a piece of multimode fiber that was damaged at a local high school.  
This piece of fiber ran no more than 300 yards from the main building to a 
field house.

The original piece of fiber was multimode.  The local school had an outside 
company splice the damaged section.  This company made the splice with single 
mode fiber.  Multimode fiber has a diameter of about 62.5 microns, single mode 
fiber has a diameter of 8 to 10 microns.  I have no idea if this is legal.

This piece of fiber will not light up for me.  The school purchased FX 
transceivers.  To my knowledge, FX transceivers will work with both single and 
multi mode fiber.

Thanks
Shane


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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RE: Fiber splice question

2011-10-03 Thread Thomas Mullins
Thanks Bill,

I thought so, but I do not work with fiber very often.

Shane

From: Mayo, Bill [mailto:bem...@pittcountync.gov]
Sent: Monday, October 03, 2011 11:13 AM
To: NT System Admin Issues
Subject: RE: Fiber splice question

Agreed.  You can't switch fiber types in the middle of the chain.  I can't even 
imagine any company that does fiber doing something like that.

From: Joseph Heaton [mailto:jhea...@dfg.ca.gov]
Sent: Monday, October 03, 2011 11:09 AM
To: NT System Admin Issues
Subject: Re: Fiber splice question

Ya, I don't think that's going to work.  Not even sure how they were able to do 
that.  Did they test the fiber before you (someone) signed off on the job?  I'm 
thinking you're going to have to either break it again and splice with the same 
type of fiber, or run a whole new run.  Personally, I'd lean towards the new 
run.

 Thomas Mullins tsmull...@wise.k12.va.usmailto:tsmull...@wise.k12.va.us 
 10/3/2011 6:23 AM 
I hope this is not off topic too much.  But, here goes:

We had a piece of multimode fiber that was damaged at a local high school.  
This piece of fiber ran no more than 300 yards from the main building to a 
field house.

The original piece of fiber was multimode.  The local school had an outside 
company splice the damaged section.  This company made the splice with single 
mode fiber.  Multimode fiber has a diameter of about 62.5 microns, single mode 
fiber has a diameter of 8 to 10 microns.  I have no idea if this is legal.

This piece of fiber will not light up for me.  The school purchased FX 
transceivers.  To my knowledge, FX transceivers will work with both single and 
multi mode fiber.

Thanks
Shane


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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RE: Favorite switches anyone

2011-10-03 Thread Thomas Mullins
We have some 8 port Cisco switches we have used in few cases.   They have two 
port PoE.   The model number is SD208P.

Shane



From: Tom Miller [mailto:tmil...@hnncsb.org] 
Sent: Monday, October 03, 2011 10:12 AM
To: NT System Admin Issues
Subject: Favorite switches anyone

Folks,
 
I need some small 1 GB POE switches here for a separate wireless network. 12-16 
ports per switch is all I need.
 
Anyone have any favorites?  I've used 3COM/HP here for years.  But...I tried to 
call HP for pre-sales support, and the 800 line on HP's web site is 
disconnected.  My reseller somehow ordered the wrong switch model for me and 
now HP is being obsterperous about returning it.  So it does not have to be HP.
 
Thanks,
Tom
 
 

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MS Forefront Endpoint Protection

2011-10-03 Thread Stefan Jafs
Is anyone using MS Endpoint protection, I'm thinking about switching from
ESET, for 325 users.
Anyone happy / unhappy, recommend not recommend?

-- 
Stefan Jafs

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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RE: Favorite switches anyone

2011-10-03 Thread John Cook
We use AdTran switches for our POE needs.

 John W. Cook
System Administrator
Partnership For Strong Families
5950 NW 1st Place
Gainesville, Fl 32607
Office (352) 244-1610
Cell (352) 215-6944
MCSE, MCP+I, MCTS, CompTIA A+, N+, VSP4, VTSP4

-Original Message-
From: Thomas Mullins [mailto:tsmull...@wise.k12.va.us]
Sent: Monday, October 03, 2011 11:30 AM
To: NT System Admin Issues
Subject: RE: Favorite switches anyone

We have some 8 port Cisco switches we have used in few cases.   They have two 
port PoE.   The model number is SD208P.

Shane



From: Tom Miller [mailto:tmil...@hnncsb.org]
Sent: Monday, October 03, 2011 10:12 AM
To: NT System Admin Issues
Subject: Favorite switches anyone

Folks,

I need some small 1 GB POE switches here for a separate wireless network. 12-16 
ports per switch is all I need.

Anyone have any favorites?  I've used 3COM/HP here for years.  But...I tried to 
call HP for pre-sales support, and the 800 line on HP's web site is 
disconnected.  My reseller somehow ordered the wrong switch model for me and 
now HP is being obsterperous about returning it.  So it does not have to be HP.

Thanks,
Tom



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RE: Migrating OpenLDAP users into AD

2011-10-03 Thread Crawford, Scott
RE: This is a fairly common model and there's not really anything wrong with it.
Why is it such a common model? I see it a lot too, and it always frustrates me 
that they don't simply use the credentials supplied by the user to attempt to 
bind to AD. If it fails, obviously the credentials are wrong.  Is the DN 
somehow needed to do the bind in the first place? I asked joe about this a few 
years ago and if I recall, he said it wasn't required (but, I may be 
mis-remembering.)


From: Brian Desmond [mailto:br...@briandesmond.com]
Sent: Saturday, October 01, 2011 11:33 AM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

OK we're going round and round here. What you're describing cannot possibly 
work because it is not possible for UserA to validate UserB's password. The act 
of binding to the server is where that password validation happens.

What you more than likely have is a hardcoded account which does a search to 
find if the authenticating user actually exists in the directory, and then it 
retrieves the user's DN and does a second bind with that value plus the 
supplied password. This is a fairly common model and there's not really 
anything wrong with it.


Putting the users in your AD is fine, though any resource on your network 
secured for Authenticated Users or Everyone will be open for them. You can 
remove these accounts from Domain Users, though as a starter.

Thanks,
Brian Desmond
br...@briandesmond.commailto:br...@briandesmond.com

w - 312.625.1438 | c   - 312.731.3132

From: Joseph L. Casale 
[mailto:jcas...@activenetwerx.com]mailto:[mailto:jcas...@activenetwerx.com]
Sent: Friday, September 30, 2011 11:12 PM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

It's not my choice, it's the way the software works.

So many opensource ldap based apps sh!t the bed in that respect. If you're 
checking for a user, let -that user- initiate the bind, if he can't even do 
than clearly he shouldn't get access, but most are designed to use one hard 
coded account to bind.

That being said, now I have to create a series of accounts given to customers 
to use with this app. Those accounts shouldn't have any rights in AD whatsoever 
but I thought it might be easier to manage them this way.

jlc

From: Brian Desmond 
[mailto:br...@briandesmond.com]mailto:[mailto:br...@briandesmond.com]
Sent: Friday, September 30, 2011 9:12 PM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

Still not making sense to me here.

Any user in AD can bind to a DC with valid creds. No extra permissions needed.

This dedicated bind account though, what does it do?

Thanks,
Brian Desmond
br...@briandesmond.commailto:br...@briandesmond.com

w - 312.625.1438 | c   - 312.731.3132

From: Joseph L. Casale 
[mailto:jcas...@activenetwerx.com]mailto:[mailto:jcas...@activenetwerx.com]
Sent: Friday, September 30, 2011 8:43 PM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

Hey,
Thanks for the reply. I should have been more specific, there is a dedicated 
bind account. It's the users that bind account is checking, they are in AD 
merely for the sake of unifying all the places I have accounts but have no use 
in AD or rights. This Linux based app will look here for them and verify the 
password. I could have it point to flat files but then I have two places to 
manage accounts.

I just wondered how many perms I could remove from the user and still make it 
work...

Thanks!
jlc

From: Brian Desmond 
[mailto:br...@briandesmond.com]mailto:[mailto:br...@briandesmond.com]
Sent: Friday, September 30, 2011 6:23 PM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

A bind is always performed in the context of the user making the request. That 
means you need to provide no extra permissions for this to occur. If the 
credentials supplied are valid, the bind will succeed.

For straight read, chances are your service account needs no extra permissions, 
but, you'd have to describe what you're actually doing to say for sure.

Thanks,
Brian Desmond
br...@briandesmond.commailto:br...@briandesmond.com

w - 312.625.1438 | c   - 312.731.3132

From: Joseph L. Casale 
[mailto:jcas...@activenetwerx.com]mailto:[mailto:jcas...@activenetwerx.com]
Sent: Friday, September 30, 2011 6:25 AM
To: NT System Admin Issues
Subject: Migrating OpenLDAP users into AD

I want to move some users from another directory that are only for for and 
external app that does ldap auth against a non-windows setup.
The thought was (long term) to delegate control of an OU to a manager.

Aside from a lengthy gpo, anyone know a source which outlines what permissions 
must at least remain for this account to perform that type function, the app 
will simply perform a bind from a service account and check the pass.

Thanks!
jlc

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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---
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RE: MS Forefront Endpoint Protection

2011-10-03 Thread Brian Desmond
We've rolled this out to probably 30-50K seats in the past 18 months or so 
across quite a few customers. It's gone well in each case and has generally 
saved a lot in terms of costs with customers who already have it as part of 
their licensing deal with MS.

Thanks,
Brian Desmond
br...@briandesmond.com

w - 312.625.1438 | c   - 312.731.3132

From: Stefan Jafs [mailto:stefan.j...@gmail.com]
Sent: Monday, October 03, 2011 10:35 AM
To: NT System Admin Issues
Subject: MS Forefront Endpoint Protection

Is anyone using MS Endpoint protection, I'm thinking about switching from ESET, 
for 325 users.
Anyone happy / unhappy, recommend not recommend?

--
Stefan Jafs

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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Re: MS Forefront Endpoint Protection

2011-10-03 Thread Joseph Heaton
I'm using it here, but in a pretty limited scope for the time being.  We're 
migrating from Novell to Windows AD, and we have SCCM setup in the new domain, 
along with about 30 or so servers, all with FEP installed.  Client installation 
is extremely quick and painless, once the SCCM client gets installed.  I've had 
a couple of issues with that phase, but nothing once that's done.

 Stefan Jafs stefan.j...@gmail.com 10/3/2011 8:34 AM 
Is anyone using MS Endpoint protection, I'm thinking about switching from ESET, 
for 325 users.
Anyone happy / unhappy, recommend not recommend?

-- 
Stefan Jafs

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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Re: Favorite switches anyone

2011-10-03 Thread Matthew W. Ross
Many years ago, before the cost of POE switches were sane, we purchased some 
Netgear FS726TP switches to power our POE IP Cameras.

While Netgear is not HP or Cisco, I am happy to report that all 4 of these 
switches are still working without issue. Also, the lifetime warranty they 
offer isn't bad either.

But, if we were re-purchasing the switches today, we would likely go HP...

You might like the 2520 line from them:

http://h17007.www1.hp.com/us/en/products/switches/HP_E2520_Switch_Series/index.aspx


--Matt Ross
Ephrata School District


- Original Message -
From: Tom Miller
[mailto:tmil...@hnncsb.org]
To: NT System Admin Issues
[mailto:ntsysadmin@lyris.sunbelt-software.com]
Sent: Mon, 03 Oct 2011
07:12:18 -0700
Subject: Favorite switches anyone


 Folks,
  
 I need some small 1 GB POE switches here for a separate wireless network.
 12-16 ports per switch is all I need.
  
 Anyone have any favorites?  I've used 3COM/HP here for years.  But...I tried
 to call HP for pre-sales support, and the 800 line on HP's web site is
 disconnected.  My reseller somehow ordered the wrong switch model for me and
 now HP is being obsterperous about returning it.  So it does not have to be
 HP.
  
 Thanks,
 Tom
  
  
 
 Confidentiality Notice:  This e-mail message, including attachments, is for
 the sole use of the intended recipient(s) and may contain confidential and
 privileged information.  Any unauthorized review, use, disclosure, or
 distribution is prohibited.  If you are not the intended recipient, please
 contact the sender by reply e-mail and destroy all copies of the original
 message.
 
 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~
 
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RE: Favorite switches anyone

2011-10-03 Thread Mayo, Bill
We use (and I prefer) Cisco switches as well.  For client switches, we are 
currently using the 3560's.  Not sure if they have a sub-24 port version or not.

-Original Message-
From: Thomas Mullins [mailto:tsmull...@wise.k12.va.us] 
Sent: Monday, October 03, 2011 11:30 AM
To: NT System Admin Issues
Subject: RE: Favorite switches anyone

We have some 8 port Cisco switches we have used in few cases.   They have two 
port PoE.   The model number is SD208P.

Shane



From: Tom Miller [mailto:tmil...@hnncsb.org]
Sent: Monday, October 03, 2011 10:12 AM
To: NT System Admin Issues
Subject: Favorite switches anyone

Folks,
 
I need some small 1 GB POE switches here for a separate wireless network. 12-16 
ports per switch is all I need.
 
Anyone have any favorites?  I've used 3COM/HP here for years.  But...I tried to 
call HP for pre-sales support, and the 800 line on HP's web site is 
disconnected.  My reseller somehow ordered the wrong switch model for me and 
now HP is being obsterperous about returning it.  So it does not have to be HP.
 
Thanks,
Tom
 
 

Confidentiality Notice: This e-mail message, including attachments, is for the 
sole use of the intended recipient(s) and may contain confidential and 
privileged information. Any unauthorized review, use, disclosure, or 
distribution is prohibited. If you are not the intended recipient, please 
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message. 
~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
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RE: Load Balancers?

2011-10-03 Thread Jacob
+1 for Radware. Cost some $$$ though. No complaints with their products.

 

From: Andrew S. Baker [mailto:asbz...@gmail.com] 
Sent: Monday, October 03, 2011 7:23 AM
To: NT System Admin Issues
Subject: Re: Load Balancers?

 

Netscalars are my current favorite from a price/performance standpoint.
Also check out Radware.



ASB


http://XeeMe.com/AndrewBaker


Harnessing the Advantages of Technology for the SMB market.





On Mon, Oct 3, 2011 at 9:44 AM, Tom Miller tmil...@hnncsb.org wrote:

I'm about to purchase two Citrix Netscalers for load balancing our Share
Point farm, and Exchange when we go to that.   It may be overkill though
unless you have a Citrix infrastructure.  Can't hurt to take a look.
Pricing is based on the features you use.

 Paul Hutchings paul.hutchi...@mira.co.uk 10/3/2011 8:48 AM 

 

I'm starting to think and plan for adding a second Exchange 2010 server and
setting up a DAG and CAS array.

 

I know of Kemp, but I'm not familiar with any other vendor when it comes to
load balancers.  Obviously I can whack it into Google (and have) but on the
face of it they all do what I currently want.

 

Any personal recommendations (or nightmares) would be great.

 

A virtual load balancer also sounds like an option as we have a vSphere
cluster that should be able to run a pair of appliances in HA.

 

Thanks,

Paul

  _  

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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RE: Migrating OpenLDAP users into AD

2011-10-03 Thread Brian Desmond
AD doesn't require it but generic LDAP directories usually do require a DN to 
bind with. ISVs use one code path to support AD and *LDAP (for better or worse) 
so that's why you get this.

Thanks,
Brian Desmond
br...@briandesmond.com

w - 312.625.1438 | c   - 312.731.3132

From: Crawford, Scott [mailto:crawfo...@evangel.edu]
Sent: Monday, October 03, 2011 10:37 AM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

RE: This is a fairly common model and there's not really anything wrong with it.
Why is it such a common model? I see it a lot too, and it always frustrates me 
that they don't simply use the credentials supplied by the user to attempt to 
bind to AD. If it fails, obviously the credentials are wrong.  Is the DN 
somehow needed to do the bind in the first place? I asked joe about this a few 
years ago and if I recall, he said it wasn't required (but, I may be 
mis-remembering.)


From: Brian Desmond 
[mailto:br...@briandesmond.com]mailto:[mailto:br...@briandesmond.com]
Sent: Saturday, October 01, 2011 11:33 AM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

OK we're going round and round here. What you're describing cannot possibly 
work because it is not possible for UserA to validate UserB's password. The act 
of binding to the server is where that password validation happens.

What you more than likely have is a hardcoded account which does a search to 
find if the authenticating user actually exists in the directory, and then it 
retrieves the user's DN and does a second bind with that value plus the 
supplied password. This is a fairly common model and there's not really 
anything wrong with it.


Putting the users in your AD is fine, though any resource on your network 
secured for Authenticated Users or Everyone will be open for them. You can 
remove these accounts from Domain Users, though as a starter.

Thanks,
Brian Desmond
br...@briandesmond.commailto:br...@briandesmond.com

w - 312.625.1438 | c   - 312.731.3132

From: Joseph L. Casale 
[mailto:jcas...@activenetwerx.com]mailto:[mailto:jcas...@activenetwerx.com]
Sent: Friday, September 30, 2011 11:12 PM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

It's not my choice, it's the way the software works.

So many opensource ldap based apps sh!t the bed in that respect. If you're 
checking for a user, let -that user- initiate the bind, if he can't even do 
than clearly he shouldn't get access, but most are designed to use one hard 
coded account to bind.

That being said, now I have to create a series of accounts given to customers 
to use with this app. Those accounts shouldn't have any rights in AD whatsoever 
but I thought it might be easier to manage them this way.

jlc

From: Brian Desmond 
[mailto:br...@briandesmond.com]mailto:[mailto:br...@briandesmond.com]
Sent: Friday, September 30, 2011 9:12 PM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

Still not making sense to me here.

Any user in AD can bind to a DC with valid creds. No extra permissions needed.

This dedicated bind account though, what does it do?

Thanks,
Brian Desmond
br...@briandesmond.commailto:br...@briandesmond.com

w - 312.625.1438 | c   - 312.731.3132

From: Joseph L. Casale 
[mailto:jcas...@activenetwerx.com]mailto:[mailto:jcas...@activenetwerx.com]
Sent: Friday, September 30, 2011 8:43 PM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

Hey,
Thanks for the reply. I should have been more specific, there is a dedicated 
bind account. It's the users that bind account is checking, they are in AD 
merely for the sake of unifying all the places I have accounts but have no use 
in AD or rights. This Linux based app will look here for them and verify the 
password. I could have it point to flat files but then I have two places to 
manage accounts.

I just wondered how many perms I could remove from the user and still make it 
work...

Thanks!
jlc

From: Brian Desmond 
[mailto:br...@briandesmond.com]mailto:[mailto:br...@briandesmond.com]
Sent: Friday, September 30, 2011 6:23 PM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

A bind is always performed in the context of the user making the request. That 
means you need to provide no extra permissions for this to occur. If the 
credentials supplied are valid, the bind will succeed.

For straight read, chances are your service account needs no extra permissions, 
but, you'd have to describe what you're actually doing to say for sure.

Thanks,
Brian Desmond
br...@briandesmond.commailto:br...@briandesmond.com

w - 312.625.1438 | c   - 312.731.3132

From: Joseph L. Casale 
[mailto:jcas...@activenetwerx.com]mailto:[mailto:jcas...@activenetwerx.com]
Sent: Friday, September 30, 2011 6:25 AM
To: NT System Admin Issues
Subject: Migrating OpenLDAP users into AD

I want to move some users from another directory that are only for for and 
external app that does ldap auth against a 

RE: MS Forefront Endpoint Protection

2011-10-03 Thread Rod Trent
Lots of folks are migrating and getting positive results.

 

From: Stefan Jafs [mailto:stefan.j...@gmail.com] 
Sent: Monday, October 03, 2011 11:35 AM
To: NT System Admin Issues
Subject: MS Forefront Endpoint Protection

 

Is anyone using MS Endpoint protection, I'm thinking about switching from
ESET, for 325 users.

Anyone happy / unhappy, recommend not recommend?


 

-- 
Stefan Jafs

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
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RE: MS Forefront Endpoint Protection

2011-10-03 Thread Tim Vander Kooi
We switched to Forefront from Eset about 3 years ago and have had no 
complaints. It is easy to install and monitor and it stays relatively hidden to 
our users which we prefer.
TVK

From: Stefan Jafs [mailto:stefan.j...@gmail.com]
Sent: Monday, October 03, 2011 10:35 AM
To: NT System Admin Issues
Subject: MS Forefront Endpoint Protection

Is anyone using MS Endpoint protection, I'm thinking about switching from ESET, 
for 325 users.
Anyone happy / unhappy, recommend not recommend?

--
Stefan Jafs

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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RE: MS Forefront Endpoint Protection

2011-10-03 Thread Paul Hutchings
Do you have SCCM in place already?  That's probably the biggest barrier IMO as 
it's not a next, next, done job and is, arguably, overkill if you just want 
to deploy Forefront.

From: Stefan Jafs [stefan.j...@gmail.com]
Sent: 03 October 2011 4:34 PM
To: NT System Admin Issues
Subject: MS Forefront Endpoint Protection

Is anyone using MS Endpoint protection, I'm thinking about switching from ESET, 
for 325 users.
Anyone happy / unhappy, recommend not recommend?

--
Stefan Jafs

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
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RE: MS Forefront Endpoint Protection

2011-10-03 Thread Rod Trent
Truesec has an product that you can use to manage Forefront clients without
SCCM

 

http://myitforum.com/myitforumwp/links/lite-management-solution-for-forefron
t-endpoint-protection 

 

From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk] 
Sent: Monday, October 03, 2011 12:43 PM
To: NT System Admin Issues
Subject: RE: MS Forefront Endpoint Protection

 

Do you have SCCM in place already?  That's probably the biggest barrier IMO
as it's not a next, next, done job and is, arguably, overkill if you just
want to deploy Forefront.

  _  

From: Stefan Jafs [stefan.j...@gmail.com]
Sent: 03 October 2011 4:34 PM
To: NT System Admin Issues
Subject: MS Forefront Endpoint Protection

Is anyone using MS Endpoint protection, I'm thinking about switching from
ESET, for 325 users. 

Anyone happy / unhappy, recommend not recommend?


 

-- 
Stefan Jafs

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
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  _  

MIRA Ltd

 

Watling Street, Nuneaton, Warwickshire, CV10 0TU, England

Registered in England and Wales No. 402570

VAT Registration  GB 100 1464 84

 

The contents of this e-mail are confidential and are solely for the use of
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RE: MS Forefront Endpoint Protection

2011-10-03 Thread Paul Hutchings
Thanks Rod, I've seen their website crop up before.  No mention of pricing 
though which always has me wary.

It looks interesting as we have ForeFront CALs under our licensing scheme, but 
I have no desire to rush into, or learn SCCM right now simply to take advantage 
of them.

Problem is if a 3rd party management platform costs as much as renewing our 
current a/v...

From: Rod Trent [rodtr...@myitforum.com]
Sent: 03 October 2011 5:58 PM
To: NT System Admin Issues
Subject: RE: MS Forefront Endpoint Protection

Truesec has an product that you can use to manage Forefront clients without SCCM

http://myitforum.com/myitforumwp/links/lite-management-solution-for-forefront-endpoint-protection

From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk]
Sent: Monday, October 03, 2011 12:43 PM
To: NT System Admin Issues
Subject: RE: MS Forefront Endpoint Protection

Do you have SCCM in place already?  That's probably the biggest barrier IMO as 
it's not a next, next, done job and is, arguably, overkill if you just want 
to deploy Forefront.

From: Stefan Jafs [stefan.j...@gmail.com]
Sent: 03 October 2011 4:34 PM
To: NT System Admin Issues
Subject: MS Forefront Endpoint Protection
Is anyone using MS Endpoint protection, I'm thinking about switching from ESET, 
for 325 users.
Anyone happy / unhappy, recommend not recommend?

--
Stefan Jafs

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
To manage subscriptions click here: 
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Ticket System: Recommendations, Blackberry App Ticket Support

2011-10-03 Thread justino garcia
Anyone using http://www.webhelpdesk.com/index.html, currently?
How is your experience been from tech side, if you have used it?
Does It offer good Knowledge Base?

Anyone Recommend any other Ticket System, that include a knowledge base,
supports blackberries (for Help Desk Tech, to open and close tickets), ?
Also if they support importing or moving over our current track it database
to X system.

Anything beside track it, as it our current system and I am looking to move
away from it.

Recommendations
Thanks

-- 
Justin
IT-TECH

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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RE: MS Forefront Endpoint Protection

2011-10-03 Thread Michael B. Smith
Using sccm for a SINGLE thing is fairly easy. It's just when you try to use the 
entire platform that things get complicated...

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk]
Sent: Monday, October 03, 2011 12:58 PM
To: NT System Admin Issues
Subject: RE: MS Forefront Endpoint Protection

Thanks Rod, I've seen their website crop up before.  No mention of pricing 
though which always has me wary.

It looks interesting as we have ForeFront CALs under our licensing scheme, but 
I have no desire to rush into, or learn SCCM right now simply to take advantage 
of them.

Problem is if a 3rd party management platform costs as much as renewing our 
current a/v...

From: Rod Trent [rodtr...@myitforum.com]
Sent: 03 October 2011 5:58 PM
To: NT System Admin Issues
Subject: RE: MS Forefront Endpoint Protection
Truesec has an product that you can use to manage Forefront clients without SCCM

http://myitforum.com/myitforumwp/links/lite-management-solution-for-forefront-endpoint-protection

From: Paul Hutchings 
[mailto:paul.hutchi...@mira.co.uk]mailto:[mailto:paul.hutchi...@mira.co.uk]
Sent: Monday, October 03, 2011 12:43 PM
To: NT System Admin Issues
Subject: RE: MS Forefront Endpoint Protection

Do you have SCCM in place already?  That's probably the biggest barrier IMO as 
it's not a next, next, done job and is, arguably, overkill if you just want 
to deploy Forefront.

From: Stefan Jafs [stefan.j...@gmail.com]
Sent: 03 October 2011 4:34 PM
To: NT System Admin Issues
Subject: MS Forefront Endpoint Protection
Is anyone using MS Endpoint protection, I'm thinking about switching from ESET, 
for 325 users.
Anyone happy / unhappy, recommend not recommend?

--
Stefan Jafs

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
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RE: MS Forefront Endpoint Protection

2011-10-03 Thread Rod Trent
Yeah.particularly with something as comprehensive as ConfigMgr, take it
slow.  Roll out and use a single component at a time.

 

From: Michael B. Smith [mailto:mich...@smithcons.com] 
Sent: Monday, October 03, 2011 1:02 PM
To: NT System Admin Issues
Subject: RE: MS Forefront Endpoint Protection

 

Using sccm for a SINGLE thing is fairly easy. It's just when you try to use
the entire platform that things get complicated.

 

Regards,

 

Michael B. Smith

Consultant and Exchange MVP

http://TheEssentialExchange.com

 

From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk] 
Sent: Monday, October 03, 2011 12:58 PM
To: NT System Admin Issues
Subject: RE: MS Forefront Endpoint Protection

 

Thanks Rod, I've seen their website crop up before.  No mention of pricing
though which always has me wary. 

 

It looks interesting as we have ForeFront CALs under our licensing scheme,
but I have no desire to rush into, or learn SCCM right now simply to take
advantage of them.

 

Problem is if a 3rd party management platform costs as much as renewing our
current a/v...

  _  

From: Rod Trent [rodtr...@myitforum.com]
Sent: 03 October 2011 5:58 PM
To: NT System Admin Issues
Subject: RE: MS Forefront Endpoint Protection

Truesec has an product that you can use to manage Forefront clients without
SCCM

 

http://myitforum.com/myitforumwp/links/lite-management-solution-for-forefron
t-endpoint-protection 

 

From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk] 
Sent: Monday, October 03, 2011 12:43 PM
To: NT System Admin Issues
Subject: RE: MS Forefront Endpoint Protection

 

Do you have SCCM in place already?  That's probably the biggest barrier IMO
as it's not a next, next, done job and is, arguably, overkill if you just
want to deploy Forefront.

  _  

From: Stefan Jafs [stefan.j...@gmail.com]
Sent: 03 October 2011 4:34 PM
To: NT System Admin Issues
Subject: MS Forefront Endpoint Protection

Is anyone using MS Endpoint protection, I'm thinking about switching from
ESET, for 325 users. 

Anyone happy / unhappy, recommend not recommend?


 

-- 
Stefan Jafs

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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  _  

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VAT Registration  GB 100 1464 84

 

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RE: Ticket System: Recommendations, Blackberry App Ticket Support

2011-10-03 Thread Kennedy, Jim
Very happy with SysAid here. They have apps for BB, Droids and Iphones. 
However, we have no experience using those apps we still just use the web based 
part of it.

From: justino garcia [mailto:jgarciaitl...@gmail.com]
Sent: Monday, October 03, 2011 1:01 PM
To: NT System Admin Issues
Subject: Ticket System: Recommendations, Blackberry App Ticket Support

Anyone using http://www.webhelpdesk.com/index.html, currently?
How is your experience been from tech side, if you have used it?
Does It offer good Knowledge Base?

Anyone Recommend any other Ticket System, that include a knowledge base, 
supports blackberries (for Help Desk Tech, to open and close tickets), ? Also 
if they support importing or moving over our current track it database to X 
system.

Anything beside track it, as it our current system and I am looking to move 
away from it.

Recommendations
Thanks

--
Justin
IT-TECH

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
To manage subscriptions click here: 
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RE: Ticket System: Recommendations, Blackberry App Ticket Support

2011-10-03 Thread John C Owen
We are looking at SpiceWorks as it has a helpdesk function built in

We are just scratching the scratching the surface here but comes recommended 
for less than 1000 users



From: justino garcia [mailto:jgarciaitl...@gmail.com]
Sent: Monday, October 03, 2011 1:01 PM
To: NT System Admin Issues
Subject: Ticket System: Recommendations, Blackberry App Ticket Support

Anyone using http://www.webhelpdesk.com/index.html, currently?
How is your experience been from tech side, if you have used it?
Does It offer good Knowledge Base?

Anyone Recommend any other Ticket System, that include a knowledge base, 
supports blackberries (for Help Desk Tech, to open and close tickets), ? Also 
if they support importing or moving over our current track it database to X 
system.

Anything beside track it, as it our current system and I am looking to move 
away from it.

Recommendations
Thanks

--
Justin
IT-TECH

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
To manage subscriptions click here: 
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Re: Ticket System: Recommendations, Blackberry App Ticket Support

2011-10-03 Thread justino garcia
Does SysAid include a knowledge, so for example a tech resolved a OUTLOOK
issue, we can look at the knowledge base in the future, to help support
troubleshoot other users with same issues, or problems, or that user
himself.

On Mon, Oct 3, 2011 at 1:02 PM, Kennedy, Jim
kennedy...@elyriaschools.orgwrote:

  Very happy with SysAid here. They have apps for BB, Droids and Iphones.
 However, we have no experience using those apps we still just use the web
 based part of it.

 ** **

 *From:* justino garcia [mailto:jgarciaitl...@gmail.com]
 *Sent:* Monday, October 03, 2011 1:01 PM
 *To:* NT System Admin Issues
 *Subject:* Ticket System: Recommendations, Blackberry App Ticket Support**
 **

 ** **

 Anyone using http://www.webhelpdesk.com/index.html, currently? 

 How is your experience been from tech side, if you have used it?
 Does It offer good Knowledge Base?

  

 Anyone Recommend any other Ticket System, that include a knowledge base,
 supports blackberries (for Help Desk Tech, to open and close tickets), ?
 Also if they support importing or moving over our current track it database
 to X system.

  

 Anything beside track it, as it our current system and I am looking to move
 away from it.

  

 Recommendations

 Thanks


 --
 Justin
 IT-TECH

 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
 or send an email to listmana...@lyris.sunbeltsoftware.com
 with the body: unsubscribe ntsysadmin

 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
 or send an email to listmana...@lyris.sunbeltsoftware.com
 with the body: unsubscribe ntsysadmin




-- 
Justin
IT-TECH

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
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RE: Ticket System: Recommendations, Blackberry App Ticket Support

2011-10-03 Thread Kennedy, Jim
Yes, it asks at every closing if you want to add it to the knowledge base. It 
is a very solid well rounded product. We looked LONG and HARD to find one that 
did helpdesk and inventory together that didn't break the bank. It is an 
outstanding product from our perspective.

They will hook you up with a  full trial for a very long period. Outstanding 
people to work with. Bit of a time zone issue for us, they are in Israel but 
their regular support is open when we need them. Big high level issues like 
getting our trial extended when we were testing it sometimes took overnight. 
But really, overnight is no big deal.



From: justino garcia [mailto:jgarciaitl...@gmail.com]
Sent: Monday, October 03, 2011 1:08 PM
To: NT System Admin Issues
Subject: Re: Ticket System: Recommendations, Blackberry App Ticket Support

Does SysAid include a knowledge, so for example a tech resolved a OUTLOOK 
issue, we can look at the knowledge base in the future, to help support 
troubleshoot other users with same issues, or problems, or that user himself.
On Mon, Oct 3, 2011 at 1:02 PM, Kennedy, Jim 
kennedy...@elyriaschools.orgmailto:kennedy...@elyriaschools.org wrote:
Very happy with SysAid here. They have apps for BB, Droids and Iphones. 
However, we have no experience using those apps we still just use the web based 
part of it.

From: justino garcia 
[mailto:jgarciaitl...@gmail.commailto:jgarciaitl...@gmail.com]
Sent: Monday, October 03, 2011 1:01 PM
To: NT System Admin Issues
Subject: Ticket System: Recommendations, Blackberry App Ticket Support

Anyone using http://www.webhelpdesk.com/index.html, currently?
How is your experience been from tech side, if you have used it?
Does It offer good Knowledge Base?

Anyone Recommend any other Ticket System, that include a knowledge base, 
supports blackberries (for Help Desk Tech, to open and close tickets), ? Also 
if they support importing or moving over our current track it database to X 
system.

Anything beside track it, as it our current system and I am looking to move 
away from it.

Recommendations
Thanks

--
Justin
IT-TECH

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
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with the body: unsubscribe ntsysadmin

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~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
To manage subscriptions click here: 
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or send an email to 
listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin



--
Justin
IT-TECH

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
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~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
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RE: Ticket System: Recommendations, Blackberry App Ticket Support

2011-10-03 Thread Kennedy, Jim
I threw some huge hardware at SpiceWorks and never could get it to run at a 
decent speed when we tested it. Especially in the inventory section.

From: John C Owen [mailto:jo...@innovativefoto.com]
Sent: Monday, October 03, 2011 1:05 PM
To: NT System Admin Issues
Subject: RE: Ticket System: Recommendations, Blackberry App Ticket Support

We are looking at SpiceWorks as it has a helpdesk function built in

We are just scratching the scratching the surface here but comes recommended 
for less than 1000 users



From: justino garcia [mailto:jgarciaitl...@gmail.com]
Sent: Monday, October 03, 2011 1:01 PM
To: NT System Admin Issues
Subject: Ticket System: Recommendations, Blackberry App Ticket Support

Anyone using http://www.webhelpdesk.com/index.html, currently?
How is your experience been from tech side, if you have used it?
Does It offer good Knowledge Base?

Anyone Recommend any other Ticket System, that include a knowledge base, 
supports blackberries (for Help Desk Tech, to open and close tickets), ? Also 
if they support importing or moving over our current track it database to X 
system.

Anything beside track it, as it our current system and I am looking to move 
away from it.

Recommendations
Thanks

--
Justin
IT-TECH

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to 
listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

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~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
To manage subscriptions click here: 
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Re: Ticket System: Recommendations, Blackberry App Ticket Support

2011-10-03 Thread justino garcia
Did you migirate your tickets from another system (we want to migrate
database from trackit)?

Thanks

On Mon, Oct 3, 2011 at 1:10 PM, Kennedy, Jim
kennedy...@elyriaschools.orgwrote:

  I threw some huge hardware at SpiceWorks and never could get it to run at
 a decent speed when we tested it. Especially in the inventory section.

 ** **

 *From:* John C Owen [mailto:jo...@innovativefoto.com]
 *Sent:* Monday, October 03, 2011 1:05 PM

 *To:* NT System Admin Issues
 *Subject:* RE: Ticket System: Recommendations, Blackberry App Ticket
 Support

  ** **

 We are looking at SpiceWorks as it has a helpdesk function built in

 ** **

 We are just scratching the scratching the surface here but comes
 recommended for less than 1000 users

 ** **

 ** **

 ** **

 *From:* justino garcia [mailto:jgarciaitl...@gmail.com]
  *Sent:* Monday, October 03, 2011 1:01 PM
 *To:* NT System Admin Issues
 *Subject:* Ticket System: Recommendations, Blackberry App Ticket Support**
 **

   ** **

 Anyone using http://www.webhelpdesk.com/index.html, currently? 

 How is your experience been from tech side, if you have used it?
 Does It offer good Knowledge Base?

  

 Anyone Recommend any other Ticket System, that include a knowledge base,
 supports blackberries (for Help Desk Tech, to open and close tickets), ?
 Also if they support importing or moving over our current track it database
 to X system.

  

 Anything beside track it, as it our current system and I am looking to move
 away from it.

  

 Recommendations

 Thanks


 --
 Justin
 IT-TECH

 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
 or send an email to listmana...@lyris.sunbeltsoftware.com
 with the body: unsubscribe ntsysadmin

 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
 or send an email to listmana...@lyris.sunbeltsoftware.com
 with the body: unsubscribe ntsysadmin

 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
 or send an email to listmana...@lyris.sunbeltsoftware.com
 with the body: unsubscribe ntsysadmin




-- 
Justin
IT-TECH

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
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RE: Ticket System: Recommendations, Blackberry App Ticket Support

2011-10-03 Thread Kennedy, Jim
No, our previous system, especially the inventory, was so bad we just dumped it 
into the bit bucket.

From: justino garcia [mailto:jgarciaitl...@gmail.com]
Sent: Monday, October 03, 2011 1:23 PM
To: NT System Admin Issues
Subject: Re: Ticket System: Recommendations, Blackberry App Ticket Support

Did you migirate your tickets from another system (we want to migrate database 
from trackit)?

Thanks
On Mon, Oct 3, 2011 at 1:10 PM, Kennedy, Jim 
kennedy...@elyriaschools.orgmailto:kennedy...@elyriaschools.org wrote:
I threw some huge hardware at SpiceWorks and never could get it to run at a 
decent speed when we tested it. Especially in the inventory section.

From: John C Owen 
[mailto:jo...@innovativefoto.commailto:jo...@innovativefoto.com]
Sent: Monday, October 03, 2011 1:05 PM

To: NT System Admin Issues
Subject: RE: Ticket System: Recommendations, Blackberry App Ticket Support

We are looking at SpiceWorks as it has a helpdesk function built in

We are just scratching the scratching the surface here but comes recommended 
for less than 1000 users



From: justino garcia 
[mailto:jgarciaitl...@gmail.commailto:jgarciaitl...@gmail.com]
Sent: Monday, October 03, 2011 1:01 PM
To: NT System Admin Issues
Subject: Ticket System: Recommendations, Blackberry App Ticket Support

Anyone using http://www.webhelpdesk.com/index.html, currently?
How is your experience been from tech side, if you have used it?
Does It offer good Knowledge Base?

Anyone Recommend any other Ticket System, that include a knowledge base, 
supports blackberries (for Help Desk Tech, to open and close tickets), ? Also 
if they support importing or moving over our current track it database to X 
system.

Anything beside track it, as it our current system and I am looking to move 
away from it.

Recommendations
Thanks

--
Justin
IT-TECH

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to 
listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
To manage subscriptions click here: 
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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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--
Justin
IT-TECH

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
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~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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Re: Ticket System: Recommendations, Blackberry App Ticket Support

2011-10-03 Thread Roger Wright
Take a look at http://www.revelationhelpdesk.com. This was the most complete
free system I could find.

I have their free Cloud edition configured and it includes a knowledgebase.
 Though we haven't fully implemented it yet. the system is pretty easy for
users and techs.


Roger Wright
___

Camping is nature's way of promoting the motel business. - Dave Barry





On Mon, Oct 3, 2011 at 1:00 PM, justino garcia jgarciaitl...@gmail.comwrote:

 Anyone using http://www.webhelpdesk.com/index.html, currently?
 How is your experience been from tech side, if you have used it?
 Does It offer good Knowledge Base?

 Anyone Recommend any other Ticket System, that include a knowledge base,
 supports blackberries (for Help Desk Tech, to open and close tickets), ?
 Also if they support importing or moving over our current track it database
 to X system.

 Anything beside track it, as it our current system and I am looking to move
 away from it.

 Recommendations
 Thanks

 --
 Justin
 IT-TECH

 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
 or send an email to listmana...@lyris.sunbeltsoftware.com
 with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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RE: Ticket System: Recommendations, Blackberry App Ticket Support

2011-10-03 Thread Bourque Daniel
Try HelpSpot at http://www.helpspot.com/
 



De : Roger Wright [mailto:rhw...@gmail.com] 
Envoyé : 3 octobre 2011 13:33
À : NT System Admin Issues
Objet : Re: Ticket System: Recommendations, Blackberry App Ticket Support


Take a look at http://www.revelationhelpdesk.com. This was the most complete 
free system I could find. 

I have their free Cloud edition configured and it includes a knowledgebase.  
Though we haven't fully implemented it yet. the system is pretty easy for users 
and techs.


Roger Wright
___



Camping is nature's way of promoting the motel business. - Dave Barry






On Mon, Oct 3, 2011 at 1:00 PM, justino garcia jgarciaitl...@gmail.com wrote:


Anyone using http://www.webhelpdesk.com/index.html, currently? 
How is your experience been from tech side, if you have used it?
Does It offer good Knowledge Base?
 
Anyone Recommend any other Ticket System, that include a knowledge 
base, supports blackberries (for Help Desk Tech, to open and close tickets), ? 
Also if they support importing or moving over our current track it database to 
X system.
 
Anything beside track it, as it our current system and I am looking to 
move away from it.
 
Recommendations
Thanks

-- 
Justin
IT-TECH


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
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RE: Ticket System: Recommendations, Blackberry App Ticket Support

2011-10-03 Thread Cameron Cooper
+1  We did the trial of SysAid Pro and liked the overall functionality and ease 
of use (for end users) that we purchased it.  Don't know about the importing or 
moving from your current system to SysAid.

Coop

From: Kennedy, Jim [mailto:kennedy...@elyriaschools.org]
Sent: Monday, October 03, 2011 12:02 PM
To: NT System Admin Issues
Subject: RE: Ticket System: Recommendations, Blackberry App Ticket Support

Very happy with SysAid here. They have apps for BB, Droids and Iphones. 
However, we have no experience using those apps we still just use the web based 
part of it.

From: justino garcia 
[mailto:jgarciaitl...@gmail.com]mailto:[mailto:jgarciaitl...@gmail.com]
Sent: Monday, October 03, 2011 1:01 PM
To: NT System Admin Issues
Subject: Ticket System: Recommendations, Blackberry App Ticket Support

Anyone using http://www.webhelpdesk.com/index.html, currently?
How is your experience been from tech side, if you have used it?
Does It offer good Knowledge Base?

Anyone Recommend any other Ticket System, that include a knowledge base, 
supports blackberries (for Help Desk Tech, to open and close tickets), ? Also 
if they support importing or moving over our current track it database to X 
system.

Anything beside track it, as it our current system and I am looking to move 
away from it.

Recommendations
Thanks

--
Justin
IT-TECH

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
To manage subscriptions click here: 
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RE: Torpig/Anserin/Mebroot infection

2011-10-03 Thread Shauna Hensala

How many machines are we talking about here?  All local or some in remote 
locations?  The ISP did not provide the IP of the device that was misbehaving?

Shauna Hensala




From: jaldr...@blueridgecarpet.com
To: ntsysadmin@lyris.sunbelt-software.com
Subject: Torpig/Anserin/Mebroot infection
Date: Mon, 3 Oct 2011 13:22:56 -0400



So, our external IP is blacklisted because apparently one of our machines is 
infected with a banking Trojan. Short of going to each and every individual 
machine on the network, the only thing I can think of to do is to set up 
logging of the ASA to a syslog server. I have downloaded and installed a trial 
version of Kiwi syslog, but I can’t figure out how to configure it to forward 
the log files to my system. Anyone here able to provide a good how-to? I *did* 
Google, but apparently my Google-fu sucks, as I wasn’t able to find 
instructions that made sense to me. 
~ Finally, powerful endpoint security that ISN'T a resource hog! ~

~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~



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RE: Torpig/Anserin/Mebroot infection

2011-10-03 Thread Paul Hutchings
Can you expand on blacklisted?  Which blacklist and for what type of traffic?

From: John Aldrich [jaldr...@blueridgecarpet.com]
Sent: 03 October 2011 6:22 PM
To: NT System Admin Issues
Subject: Torpig/Anserin/Mebroot infection

So, our external IP is blacklisted because apparently one of our machines is 
infected with a banking Trojan. Short of going to each and every individual 
machine on the network, the only thing I can think of to do is to set up 
logging of the ASA to a syslog server. I have downloaded and installed a trial 
version of Kiwi syslog, but I can’t figure out how to configure it to forward 
the log files to my system.

Anyone here able to provide a good how-to? I *did* Google, but apparently my 
Google-fu sucks, as I wasn’t able to find instructions that made sense to me.


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to 
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RE: Migrating OpenLDAP users into AD

2011-10-03 Thread Joseph L. Casale
Clear text only if your not secure ldap:)
It is silly for all except some unique and rare setups where a bind user is the 
only one with the perms needed to extract some info that will later be 
utilized. I have seen this...


From: Crawford, Scott [crawfo...@evangel.edu]
Sent: Monday, October 03, 2011 11:32 AM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

Ahh. That makes sense. But, I’m still allowed to be annoyed that I have to hard 
code clear text credentials in some config file, right?

From: Brian Desmond [mailto:br...@briandesmond.com]
Sent: Monday, October 03, 2011 10:59 AM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

AD doesn’t require it but generic LDAP directories usually do require a DN to 
bind with. ISVs use one code path to support AD and *LDAP (for better or worse) 
so that’s why you get this.

Thanks,
Brian Desmond
br...@briandesmond.commailto:br...@briandesmond.com

w – 312.625.1438 | c   – 312.731.3132

From: Crawford, Scott 
[mailto:crawfo...@evangel.edu]mailto:[mailto:crawfo...@evangel.edu]
Sent: Monday, October 03, 2011 10:37 AM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

RE: This is a fairly common model and there’s not really anything wrong with it.
Why is it such a common model? I see it a lot too, and it always frustrates me 
that they don’t simply use the credentials supplied by the user to attempt to 
bind to AD. If it fails, obviously the credentials are wrong.  Is the DN 
somehow needed to do the bind in the first place? I asked joe about this a few 
years ago and if I recall, he said it wasn’t required (but, I may be 
mis-remembering.)


From: Brian Desmond 
[mailto:br...@briandesmond.com]mailto:[mailto:br...@briandesmond.com]
Sent: Saturday, October 01, 2011 11:33 AM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

OK we’re going round and round here. What you’re describing cannot possibly 
work because it is not possible for UserA to validate UserB’s password. The act 
of binding to the server is where that password validation happens.

What you more than likely have is a hardcoded account which does a search to 
find if the authenticating user actually exists in the directory, and then it 
retrieves the user’s DN and does a second bind with that value plus the 
supplied password. This is a fairly common model and there’s not really 
anything wrong with it.


Putting the users in your AD is fine, though any resource on your network 
secured for Authenticated Users or Everyone will be open for them. You can 
remove these accounts from Domain Users, though as a starter.

Thanks,
Brian Desmond
br...@briandesmond.commailto:br...@briandesmond.com

w – 312.625.1438 | c   – 312.731.3132

From: Joseph L. Casale 
[mailto:jcas...@activenetwerx.com]mailto:[mailto:jcas...@activenetwerx.com]
Sent: Friday, September 30, 2011 11:12 PM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

It’s not my choice, it’s the way the software works.

So many opensource ldap based apps sh!t the bed in that respect. If you’re 
checking for a user, let -that user- initiate the bind, if he can’t even do 
than clearly he shouldn’t get access, but most are designed to use one hard 
coded account to bind.

That being said, now I have to create a series of accounts given to customers 
to use with this app. Those accounts shouldn’t have any rights in AD whatsoever 
but I thought it might be easier to manage them this way.

jlc

From: Brian Desmond 
[mailto:br...@briandesmond.com]mailto:[mailto:br...@briandesmond.com]
Sent: Friday, September 30, 2011 9:12 PM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

Still not making sense to me here.

Any user in AD can bind to a DC with valid creds. No extra permissions needed.

This dedicated bind account though, what does it do?

Thanks,
Brian Desmond
br...@briandesmond.commailto:br...@briandesmond.com

w – 312.625.1438 | c   – 312.731.3132

From: Joseph L. Casale 
[mailto:jcas...@activenetwerx.com]mailto:[mailto:jcas...@activenetwerx.com]
Sent: Friday, September 30, 2011 8:43 PM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

Hey,
Thanks for the reply. I should have been more specific, there is a dedicated 
bind account. It’s the users that bind account is checking, they are in AD 
merely for the sake of unifying all the places I have accounts but have no use 
in AD or rights. This Linux based app will look here for them and verify the 
password. I could have it point to flat files but then I have two places to 
manage accounts.

I just wondered how many perms I could remove from the user and still make it 
work…

Thanks!
jlc

From: Brian Desmond 
[mailto:br...@briandesmond.com]mailto:[mailto:br...@briandesmond.com]
Sent: Friday, September 30, 2011 6:23 PM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

A bind is always 

RE: Migrating OpenLDAP users into AD

2011-10-03 Thread Brian Desmond
Yeah pretty much. I've had a few ISVs that I've worked with to make their 
integration work right but they're few and far between.

Thanks,
Brian Desmond
br...@briandesmond.com

w - 312.625.1438 | c   - 312.731.3132

From: Crawford, Scott [mailto:crawfo...@evangel.edu]
Sent: Monday, October 03, 2011 12:33 PM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

Ahh. That makes sense. But, I'm still allowed to be annoyed that I have to hard 
code clear text credentials in some config file, right?

From: Brian Desmond 
[mailto:br...@briandesmond.com]mailto:[mailto:br...@briandesmond.com]
Sent: Monday, October 03, 2011 10:59 AM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

AD doesn't require it but generic LDAP directories usually do require a DN to 
bind with. ISVs use one code path to support AD and *LDAP (for better or worse) 
so that's why you get this.

Thanks,
Brian Desmond
br...@briandesmond.commailto:br...@briandesmond.com

w - 312.625.1438 | c   - 312.731.3132

From: Crawford, Scott 
[mailto:crawfo...@evangel.edu]mailto:[mailto:crawfo...@evangel.edu]
Sent: Monday, October 03, 2011 10:37 AM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

RE: This is a fairly common model and there's not really anything wrong with it.
Why is it such a common model? I see it a lot too, and it always frustrates me 
that they don't simply use the credentials supplied by the user to attempt to 
bind to AD. If it fails, obviously the credentials are wrong.  Is the DN 
somehow needed to do the bind in the first place? I asked joe about this a few 
years ago and if I recall, he said it wasn't required (but, I may be 
mis-remembering.)


From: Brian Desmond 
[mailto:br...@briandesmond.com]mailto:[mailto:br...@briandesmond.com]
Sent: Saturday, October 01, 2011 11:33 AM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

OK we're going round and round here. What you're describing cannot possibly 
work because it is not possible for UserA to validate UserB's password. The act 
of binding to the server is where that password validation happens.

What you more than likely have is a hardcoded account which does a search to 
find if the authenticating user actually exists in the directory, and then it 
retrieves the user's DN and does a second bind with that value plus the 
supplied password. This is a fairly common model and there's not really 
anything wrong with it.


Putting the users in your AD is fine, though any resource on your network 
secured for Authenticated Users or Everyone will be open for them. You can 
remove these accounts from Domain Users, though as a starter.

Thanks,
Brian Desmond
br...@briandesmond.commailto:br...@briandesmond.com

w - 312.625.1438 | c   - 312.731.3132

From: Joseph L. Casale 
[mailto:jcas...@activenetwerx.com]mailto:[mailto:jcas...@activenetwerx.com]
Sent: Friday, September 30, 2011 11:12 PM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

It's not my choice, it's the way the software works.

So many opensource ldap based apps sh!t the bed in that respect. If you're 
checking for a user, let -that user- initiate the bind, if he can't even do 
than clearly he shouldn't get access, but most are designed to use one hard 
coded account to bind.

That being said, now I have to create a series of accounts given to customers 
to use with this app. Those accounts shouldn't have any rights in AD whatsoever 
but I thought it might be easier to manage them this way.

jlc

From: Brian Desmond 
[mailto:br...@briandesmond.com]mailto:[mailto:br...@briandesmond.com]
Sent: Friday, September 30, 2011 9:12 PM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

Still not making sense to me here.

Any user in AD can bind to a DC with valid creds. No extra permissions needed.

This dedicated bind account though, what does it do?

Thanks,
Brian Desmond
br...@briandesmond.commailto:br...@briandesmond.com

w - 312.625.1438 | c   - 312.731.3132

From: Joseph L. Casale 
[mailto:jcas...@activenetwerx.com]mailto:[mailto:jcas...@activenetwerx.com]
Sent: Friday, September 30, 2011 8:43 PM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

Hey,
Thanks for the reply. I should have been more specific, there is a dedicated 
bind account. It's the users that bind account is checking, they are in AD 
merely for the sake of unifying all the places I have accounts but have no use 
in AD or rights. This Linux based app will look here for them and verify the 
password. I could have it point to flat files but then I have two places to 
manage accounts.

I just wondered how many perms I could remove from the user and still make it 
work...

Thanks!
jlc

From: Brian Desmond 
[mailto:br...@briandesmond.com]mailto:[mailto:br...@briandesmond.com]
Sent: Friday, September 30, 2011 6:23 PM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

A bind is always 

RE: Migrating OpenLDAP users into AD

2011-10-03 Thread Crawford, Scott
Ahh. That makes sense. But, I'm still allowed to be annoyed that I have to hard 
code clear text credentials in some config file, right?

From: Brian Desmond [mailto:br...@briandesmond.com]
Sent: Monday, October 03, 2011 10:59 AM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

AD doesn't require it but generic LDAP directories usually do require a DN to 
bind with. ISVs use one code path to support AD and *LDAP (for better or worse) 
so that's why you get this.

Thanks,
Brian Desmond
br...@briandesmond.commailto:br...@briandesmond.com

w - 312.625.1438 | c   - 312.731.3132

From: Crawford, Scott 
[mailto:crawfo...@evangel.edu]mailto:[mailto:crawfo...@evangel.edu]
Sent: Monday, October 03, 2011 10:37 AM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

RE: This is a fairly common model and there's not really anything wrong with it.
Why is it such a common model? I see it a lot too, and it always frustrates me 
that they don't simply use the credentials supplied by the user to attempt to 
bind to AD. If it fails, obviously the credentials are wrong.  Is the DN 
somehow needed to do the bind in the first place? I asked joe about this a few 
years ago and if I recall, he said it wasn't required (but, I may be 
mis-remembering.)


From: Brian Desmond 
[mailto:br...@briandesmond.com]mailto:[mailto:br...@briandesmond.com]
Sent: Saturday, October 01, 2011 11:33 AM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

OK we're going round and round here. What you're describing cannot possibly 
work because it is not possible for UserA to validate UserB's password. The act 
of binding to the server is where that password validation happens.

What you more than likely have is a hardcoded account which does a search to 
find if the authenticating user actually exists in the directory, and then it 
retrieves the user's DN and does a second bind with that value plus the 
supplied password. This is a fairly common model and there's not really 
anything wrong with it.


Putting the users in your AD is fine, though any resource on your network 
secured for Authenticated Users or Everyone will be open for them. You can 
remove these accounts from Domain Users, though as a starter.

Thanks,
Brian Desmond
br...@briandesmond.commailto:br...@briandesmond.com

w - 312.625.1438 | c   - 312.731.3132

From: Joseph L. Casale 
[mailto:jcas...@activenetwerx.com]mailto:[mailto:jcas...@activenetwerx.com]
Sent: Friday, September 30, 2011 11:12 PM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

It's not my choice, it's the way the software works.

So many opensource ldap based apps sh!t the bed in that respect. If you're 
checking for a user, let -that user- initiate the bind, if he can't even do 
than clearly he shouldn't get access, but most are designed to use one hard 
coded account to bind.

That being said, now I have to create a series of accounts given to customers 
to use with this app. Those accounts shouldn't have any rights in AD whatsoever 
but I thought it might be easier to manage them this way.

jlc

From: Brian Desmond 
[mailto:br...@briandesmond.com]mailto:[mailto:br...@briandesmond.com]
Sent: Friday, September 30, 2011 9:12 PM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

Still not making sense to me here.

Any user in AD can bind to a DC with valid creds. No extra permissions needed.

This dedicated bind account though, what does it do?

Thanks,
Brian Desmond
br...@briandesmond.commailto:br...@briandesmond.com

w - 312.625.1438 | c   - 312.731.3132

From: Joseph L. Casale 
[mailto:jcas...@activenetwerx.com]mailto:[mailto:jcas...@activenetwerx.com]
Sent: Friday, September 30, 2011 8:43 PM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

Hey,
Thanks for the reply. I should have been more specific, there is a dedicated 
bind account. It's the users that bind account is checking, they are in AD 
merely for the sake of unifying all the places I have accounts but have no use 
in AD or rights. This Linux based app will look here for them and verify the 
password. I could have it point to flat files but then I have two places to 
manage accounts.

I just wondered how many perms I could remove from the user and still make it 
work...

Thanks!
jlc

From: Brian Desmond 
[mailto:br...@briandesmond.com]mailto:[mailto:br...@briandesmond.com]
Sent: Friday, September 30, 2011 6:23 PM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

A bind is always performed in the context of the user making the request. That 
means you need to provide no extra permissions for this to occur. If the 
credentials supplied are valid, the bind will succeed.

For straight read, chances are your service account needs no extra permissions, 
but, you'd have to describe what you're actually doing to say for sure.

Thanks,
Brian Desmond
br...@briandesmond.commailto:br...@briandesmond.com


RE: Migrating OpenLDAP users into AD

2011-10-03 Thread Crawford, Scott
I meant that the credentials are clear text in some .ini file.

From: Joseph L. Casale [mailto:jcas...@activenetwerx.com]
Sent: Monday, October 03, 2011 12:58 PM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

Clear text only if your not secure ldap:)
It is silly for all except some unique and rare setups where a bind user is the 
only one with the perms needed to extract some info that will later be 
utilized. I have seen this...

From: Crawford, Scott [crawfo...@evangel.edu]
Sent: Monday, October 03, 2011 11:32 AM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD
Ahh. That makes sense. But, I'm still allowed to be annoyed that I have to hard 
code clear text credentials in some config file, right?

From: Brian Desmond 
[mailto:br...@briandesmond.com]mailto:[mailto:br...@briandesmond.com]
Sent: Monday, October 03, 2011 10:59 AM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

AD doesn't require it but generic LDAP directories usually do require a DN to 
bind with. ISVs use one code path to support AD and *LDAP (for better or worse) 
so that's why you get this.

Thanks,
Brian Desmond
br...@briandesmond.commailto:br...@briandesmond.com

w - 312.625.1438 | c   - 312.731.3132

From: Crawford, Scott 
[mailto:crawfo...@evangel.edu]mailto:[mailto:crawfo...@evangel.edu]
Sent: Monday, October 03, 2011 10:37 AM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

RE: This is a fairly common model and there's not really anything wrong with it.
Why is it such a common model? I see it a lot too, and it always frustrates me 
that they don't simply use the credentials supplied by the user to attempt to 
bind to AD. If it fails, obviously the credentials are wrong.  Is the DN 
somehow needed to do the bind in the first place? I asked joe about this a few 
years ago and if I recall, he said it wasn't required (but, I may be 
mis-remembering.)


From: Brian Desmond 
[mailto:br...@briandesmond.com]mailto:[mailto:br...@briandesmond.com]
Sent: Saturday, October 01, 2011 11:33 AM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

OK we're going round and round here. What you're describing cannot possibly 
work because it is not possible for UserA to validate UserB's password. The act 
of binding to the server is where that password validation happens.

What you more than likely have is a hardcoded account which does a search to 
find if the authenticating user actually exists in the directory, and then it 
retrieves the user's DN and does a second bind with that value plus the 
supplied password. This is a fairly common model and there's not really 
anything wrong with it.


Putting the users in your AD is fine, though any resource on your network 
secured for Authenticated Users or Everyone will be open for them. You can 
remove these accounts from Domain Users, though as a starter.

Thanks,
Brian Desmond
br...@briandesmond.commailto:br...@briandesmond.com

w - 312.625.1438 | c   - 312.731.3132

From: Joseph L. Casale 
[mailto:jcas...@activenetwerx.com]mailto:[mailto:jcas...@activenetwerx.com]
Sent: Friday, September 30, 2011 11:12 PM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

It's not my choice, it's the way the software works.

So many opensource ldap based apps sh!t the bed in that respect. If you're 
checking for a user, let -that user- initiate the bind, if he can't even do 
than clearly he shouldn't get access, but most are designed to use one hard 
coded account to bind.

That being said, now I have to create a series of accounts given to customers 
to use with this app. Those accounts shouldn't have any rights in AD whatsoever 
but I thought it might be easier to manage them this way.

jlc

From: Brian Desmond 
[mailto:br...@briandesmond.com]mailto:[mailto:br...@briandesmond.com]
Sent: Friday, September 30, 2011 9:12 PM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

Still not making sense to me here.

Any user in AD can bind to a DC with valid creds. No extra permissions needed.

This dedicated bind account though, what does it do?

Thanks,
Brian Desmond
br...@briandesmond.commailto:br...@briandesmond.com

w - 312.625.1438 | c   - 312.731.3132

From: Joseph L. Casale 
[mailto:jcas...@activenetwerx.com]mailto:[mailto:jcas...@activenetwerx.com]
Sent: Friday, September 30, 2011 8:43 PM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

Hey,
Thanks for the reply. I should have been more specific, there is a dedicated 
bind account. It's the users that bind account is checking, they are in AD 
merely for the sake of unifying all the places I have accounts but have no use 
in AD or rights. This Linux based app will look here for them and verify the 
password. I could have it point to flat files but then I have two places to 
manage accounts.

I just wondered how many perms I could remove from the 

Re: Ticket System: Recommendations, Blackberry App Ticket Support

2011-10-03 Thread justino garcia
Thanks,

So no one has ued webhelpdesk.com?



On Mon, Oct 3, 2011 at 1:48 PM, Cameron Cooper ccoo...@aurico.com wrote:

  +1  We did the trial of SysAid Pro and liked the overall functionality
 and ease of use (for end users) that we purchased it.  Don’t know about the
 importing or moving from your current system to SysAid.

 ** **

 Coop

 ** **

 *From:* Kennedy, Jim [mailto:kennedy...@elyriaschools.org]
 *Sent:* Monday, October 03, 2011 12:02 PM

 *To:* NT System Admin Issues
 *Subject:* RE: Ticket System: Recommendations, Blackberry App Ticket
 Support

  ** **

 Very happy with SysAid here. They have apps for BB, Droids and Iphones.
 However, we have no experience using those apps we still just use the web
 based part of it.

 ** **

 *From:* justino garcia [mailto:jgarciaitl...@gmail.com]
 *Sent:* Monday, October 03, 2011 1:01 PM
 *To:* NT System Admin Issues
 *Subject:* Ticket System: Recommendations, Blackberry App Ticket Support**
 **

   ** **

 Anyone using http://www.webhelpdesk.com/index.html, currently? 

 How is your experience been from tech side, if you have used it?
 Does It offer good Knowledge Base?

  

 Anyone Recommend any other Ticket System, that include a knowledge base,
 supports blackberries (for Help Desk Tech, to open and close tickets), ?
 Also if they support importing or moving over our current track it database
 to X system.

  

 Anything beside track it, as it our current system and I am looking to move
 away from it.

  

 Recommendations

 Thanks


 --
 Justin
 IT-TECH

 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
 or send an email to listmana...@lyris.sunbeltsoftware.com
 with the body: unsubscribe ntsysadmin

 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
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 with the body: unsubscribe ntsysadmin

 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
 or send an email to listmana...@lyris.sunbeltsoftware.com
 with the body: unsubscribe ntsysadmin




-- 
Justin
IT-TECH

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
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RE: Migrating OpenLDAP users into AD

2011-10-03 Thread Crawford, Scott
Thanks. At least I can be righteously indignant.

From: Brian Desmond [mailto:br...@briandesmond.com]
Sent: Monday, October 03, 2011 12:59 PM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

Yeah pretty much. I've had a few ISVs that I've worked with to make their 
integration work right but they're few and far between.

Thanks,
Brian Desmond
br...@briandesmond.commailto:br...@briandesmond.com

w - 312.625.1438 | c   - 312.731.3132

From: Crawford, Scott 
[mailto:crawfo...@evangel.edu]mailto:[mailto:crawfo...@evangel.edu]
Sent: Monday, October 03, 2011 12:33 PM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

Ahh. That makes sense. But, I'm still allowed to be annoyed that I have to hard 
code clear text credentials in some config file, right?

From: Brian Desmond 
[mailto:br...@briandesmond.com]mailto:[mailto:br...@briandesmond.com]
Sent: Monday, October 03, 2011 10:59 AM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

AD doesn't require it but generic LDAP directories usually do require a DN to 
bind with. ISVs use one code path to support AD and *LDAP (for better or worse) 
so that's why you get this.

Thanks,
Brian Desmond
br...@briandesmond.commailto:br...@briandesmond.com

w - 312.625.1438 | c   - 312.731.3132

From: Crawford, Scott 
[mailto:crawfo...@evangel.edu]mailto:[mailto:crawfo...@evangel.edu]
Sent: Monday, October 03, 2011 10:37 AM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

RE: This is a fairly common model and there's not really anything wrong with it.
Why is it such a common model? I see it a lot too, and it always frustrates me 
that they don't simply use the credentials supplied by the user to attempt to 
bind to AD. If it fails, obviously the credentials are wrong.  Is the DN 
somehow needed to do the bind in the first place? I asked joe about this a few 
years ago and if I recall, he said it wasn't required (but, I may be 
mis-remembering.)


From: Brian Desmond 
[mailto:br...@briandesmond.com]mailto:[mailto:br...@briandesmond.com]
Sent: Saturday, October 01, 2011 11:33 AM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

OK we're going round and round here. What you're describing cannot possibly 
work because it is not possible for UserA to validate UserB's password. The act 
of binding to the server is where that password validation happens.

What you more than likely have is a hardcoded account which does a search to 
find if the authenticating user actually exists in the directory, and then it 
retrieves the user's DN and does a second bind with that value plus the 
supplied password. This is a fairly common model and there's not really 
anything wrong with it.


Putting the users in your AD is fine, though any resource on your network 
secured for Authenticated Users or Everyone will be open for them. You can 
remove these accounts from Domain Users, though as a starter.

Thanks,
Brian Desmond
br...@briandesmond.commailto:br...@briandesmond.com

w - 312.625.1438 | c   - 312.731.3132

From: Joseph L. Casale 
[mailto:jcas...@activenetwerx.com]mailto:[mailto:jcas...@activenetwerx.com]
Sent: Friday, September 30, 2011 11:12 PM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

It's not my choice, it's the way the software works.

So many opensource ldap based apps sh!t the bed in that respect. If you're 
checking for a user, let -that user- initiate the bind, if he can't even do 
than clearly he shouldn't get access, but most are designed to use one hard 
coded account to bind.

That being said, now I have to create a series of accounts given to customers 
to use with this app. Those accounts shouldn't have any rights in AD whatsoever 
but I thought it might be easier to manage them this way.

jlc

From: Brian Desmond 
[mailto:br...@briandesmond.com]mailto:[mailto:br...@briandesmond.com]
Sent: Friday, September 30, 2011 9:12 PM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

Still not making sense to me here.

Any user in AD can bind to a DC with valid creds. No extra permissions needed.

This dedicated bind account though, what does it do?

Thanks,
Brian Desmond
br...@briandesmond.commailto:br...@briandesmond.com

w - 312.625.1438 | c   - 312.731.3132

From: Joseph L. Casale 
[mailto:jcas...@activenetwerx.com]mailto:[mailto:jcas...@activenetwerx.com]
Sent: Friday, September 30, 2011 8:43 PM
To: NT System Admin Issues
Subject: RE: Migrating OpenLDAP users into AD

Hey,
Thanks for the reply. I should have been more specific, there is a dedicated 
bind account. It's the users that bind account is checking, they are in AD 
merely for the sake of unifying all the places I have accounts but have no use 
in AD or rights. This Linux based app will look here for them and verify the 
password. I could have it point to flat files but then I have two places to 
manage accounts.

I just wondered how many perms I could 

RE: Ticket System: Recommendations, Blackberry App Ticket Support

2011-10-03 Thread Shauna Hensala

RHE - is another web based...Rhesolution - not sure if it will meet all your 
criteria - used it in a previous job.

Shauna Hensala




Date: Mon, 3 Oct 2011 14:05:50 -0400
Subject: Re: Ticket System: Recommendations, Blackberry App Ticket Support
From: jgarciaitl...@gmail.com
To: ntsysadmin@lyris.sunbelt-software.com

Thanks,
 
So no one has ued webhelpdesk.com?


 
On Mon, Oct 3, 2011 at 1:48 PM, Cameron Cooper ccoo...@aurico.com wrote:




+1  We did the trial of SysAid Pro and liked the overall functionality and ease 
of use (for end users) that we purchased it.  Don’t know about the importing or 
moving from your current system to SysAid.

 

Coop
 


From: Kennedy, Jim [mailto:kennedy...@elyriaschools.org] 

Sent: Monday, October 03, 2011 12:02 PM 

To: NT System Admin Issues
Subject: RE: Ticket System: Recommendations, Blackberry App Ticket Support 


 
Very happy with SysAid here. They have apps for BB, Droids and Iphones. 
However, we have no experience using those apps we still just use the web based 
part of it.

 
From: justino garcia [mailto:jgarciaitl...@gmail.com] 


Sent: Monday, October 03, 2011 1:01 PM
To: NT System Admin Issues
Subject: Ticket System: Recommendations, Blackberry App Ticket Support 




 

Anyone using http://www.webhelpdesk.com/index.html, currently? 

How is your experience been from tech side, if you have used it?Does It offer 
good Knowledge Base?

 

Anyone Recommend any other Ticket System, that include a knowledge base, 
supports blackberries (for Help Desk Tech, to open and close tickets), ? Also 
if they support importing or moving over our current track it database to X 
system.


 

Anything beside track it, as it our current system and I am looking to move 
away from it.

 

Recommendations

Thanks


-- 
Justin
IT-TECH
~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~


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with the body: unsubscribe ntsysadmin
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~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~


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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~


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-- 
Justin
IT-TECH


~ Finally, powerful endpoint security that ISN'T a resource hog! ~

~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~



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Re: Outsourcing Exchange

2011-10-03 Thread David
I agree.  And although we've also been using OST files all along, we have
close to 100 laptops deployed here, all using PGP WDE, never a hint of an
issue.  I think the vendor has some broken widgets they haven't identified
yet, though that's just an instinct.



On Mon, Oct 3, 2011 at 6:06 AM, James Rankin kz2...@googlemail.com wrote:

 Did this issue show itself when they tested the outsourced solution on your
 first lot of guinea-pig users? or has it just shown up since a full
 migration?

 I'm still disinclined to believe that the PGP product is simply
 incompatible. Have they managed to prove this beyond a reasonable doubt
 yet?


 On 3 October 2011 14:01, David Lum david@nwea.org wrote:

  Other than outsourced Exchange, what else has changed?
 Nothing. At. All.

 We've followed their recommendations and given some uses new machines with
 SSD drives, i5 processors, etc, no change. I have been forwarding your guys'
 comments to our team that's working this, so I really appreciate your guys'
 input!

 From PGP's documentation - wrappage (
 http://www.google.com/url?sa=tsource=webcd=2ved=0CDMQFjABurl=http%3A%2F%2Fdownload.pgp.com%2Fpdfs%2Fwhitepapers%2FHWDEW_WP.pdfei=F7GJTtq3LqriiAL39cmkDAusg=AFQjCNEmg2M8ZQVBWdVogIxSLCwCok7m7w
 )

  A boot sequence executes during the startup process of Microsoft®
 Windows, Apple Mac OS X, or Linux® operating systems. The boot system is the
 initial set of operations that the computer performs when it is switched on.
 A boot loader (or a bootstrap loader) is a short computer program that loads
 the main operating system for the computer. The boot loader first looks at a
 boot record or partition table, which is the logical area “zero” (or
 starting point) of the disk drive. Whole disk encryption modifies the zero
 point area of the drive.

 File System Basics
 During the boot process, the system initializes file systems.
 When a user requests access to a file (i.e., creates, opens, or deletes a
 file), the request is sent to the operating system input/output (I/O)
 manager, which forwards the request to the file system manager. The file
 system manager processes data in blocks.

 Life with Encryption: Business as Usual
 Most whole disk encryption software operates in conjunction with the file
 system architecture. It filters I/O operations for one or more file systems
 or file system volumes. When a drive is encrypted with whole disk encryption
 for the first time, it converts unencrypted drive blocks into encrypted
 blocks one at a time (Figure 2).

 Decrypted data is never available on the disk.
 When a user access a file, PGP Whole Disk Encryption decrypts the data in
 memory before it is presented for viewing. If the user makes any changes to
 the file, the data is encrypted in memory and written back to the relevant
 disk drive blocks just as it would be without encryption. Because PGP Whole
 Disk Encryption operates in conjunction with the file system, there is no
 additional wear and tear or performance impact beyond normal disk operation.
 As far as the user is concerned, it’s business as usual, and the underlying
 mechanism of encryption/decryption is completely transparent.

 Not quite as detailed as what Michael sent about Bitlocker

 -Original Message-
 From: Ken Schaefer [mailto:k...@adopenstatic.com]
 Sent: Saturday, October 01, 2011 6:55 AM
 To: NT System Admin Issues
 Subject: RE: Outsourcing Exchange

 This is all rubbish.

 If PGP works a  file system filter driver (Microsoft's API for AV etc for
 hooking into disk read/writes) then either PGP is corrupting the files
 (unlikely since you never had this problem before), or some other FSF driver
 is causing the problem (again unlikely, since you've never had this problem
 before), or something else is causing the problem. Other than outsourced
 Exchange, what else has changed?

 Cheers
 Ken

 -Original Message-
 From: David Lum [mailto:david@nwea.org]
 Sent: Saturday, 1 October 2011 2:45 AM
 To: NT System Admin Issues
 Subject: RE: Outsourcing Exchange

 We have talked about Bitlocker, but there's no guarantee that will be any
 better. Heck our Exchange provider didn't know PGP was an issue, and 'll bet
 PGP is more prevalent than Bitlocker.

 We're being steered to Win7/Office 2010/Remove PGP as all being needed to
 help resolve these issues. At 500 employees at least 450 are on XP / Office
 2007 and 300+ have PGP on them. The Win7/2010 end state is desirable, it's
 the compressed timeframe that isn't.

 Dave



 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
 http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
 or send an email to listmana...@lyris.sunbeltsoftware.com
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 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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 ---
 To manage 

RE: Ticket System: Recommendations, Blackberry App Ticket Support

2011-10-03 Thread David Lum
+1 been using Sysaid at %NotDayJob% since v4. Picked it up initially for the 
inventory pieces and started using HelpDesk later.

From: Cameron Cooper 
[mailto:ccoo...@aurico.com]mailto:[mailto:ccoo...@aurico.com]
Sent: Monday, October 03, 2011 10:49 AM
To: NT System Admin Issues
Subject: RE: Ticket System: Recommendations, Blackberry App Ticket Support

+1  We did the trial of SysAid Pro and liked the overall functionality and ease 
of use (for end users) that we purchased it.  Don't know about the importing or 
moving from your current system to SysAid.

Coop

From: Kennedy, Jim 
[mailto:kennedy...@elyriaschools.org]mailto:[mailto:kennedy...@elyriaschools.org]
Sent: Monday, October 03, 2011 12:02 PM
To: NT System Admin Issues
Subject: RE: Ticket System: Recommendations, Blackberry App Ticket Support

Very happy with SysAid here. They have apps for BB, Droids and Iphones. 
However, we have no experience using those apps we still just use the web based 
part of it.

From: justino garcia 
[mailto:jgarciaitl...@gmail.com]mailto:[mailto:jgarciaitl...@gmail.com]
Sent: Monday, October 03, 2011 1:01 PM
To: NT System Admin Issues
Subject: Ticket System: Recommendations, Blackberry App Ticket Support

Anyone using http://www.webhelpdesk.com/index.html, currently?
How is your experience been from tech side, if you have used it?
Does It offer good Knowledge Base?

Anyone Recommend any other Ticket System, that include a knowledge base, 
supports blackberries (for Help Desk Tech, to open and close tickets), ? Also 
if they support importing or moving over our current track it database to X 
system.

Anything beside track it, as it our current system and I am looking to move 
away from it.

Recommendations
Thanks

--
Justin
IT-TECH

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
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Re: Torpig/Anserin/Mebroot infection

2011-10-03 Thread Roger Wright
Have you kicked off a VIPRE deep scan on these machines?


Roger Wright
___

My short term goal is to make it through the day.
My long term goal is to string a bunch of short term goals together.





On Mon, Oct 3, 2011 at 1:22 PM, John Aldrich
jaldr...@blueridgecarpet.comwrote:

 So, our external IP is blacklisted because apparently one of our machines
 is infected with a banking Trojan. Short of going to each and every
 individual machine on the network, the only thing I can think of to do is to
 set up logging of the ASA to a syslog server. I have downloaded and
 installed a trial version of Kiwi syslog, but I can’t figure out how to
 configure it to forward the log files to my system.

 ** **

 Anyone here able to provide a good how-to? I **did** Google, but
 apparently my Google-fu sucks, as I wasn’t able to find instructions that
 made sense to me.

 ** **

 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
 or send an email to listmana...@lyris.sunbeltsoftware.com
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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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RE: Torpig/Anserin/Mebroot infection

2011-10-03 Thread John Aldrich
I did not receive notification from my ISP. I found out about it when I was
corresponding with someone from work on my personal email address and the
email kept getting held. I looked at *why* it was being held and the info
was that it was being held by the CBL.ABUSEAT.ORG block list. They in turn
told me that the external IP of our firewall was listed due to the
Torpig/Anserin/Mebroot traffic. *shrug*

I'm looking at probably 2-3 dozen computers total in one location.



From: Shauna Hensala [mailto:she...@msn.com] 
Sent: Monday, October 03, 2011 1:53 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection

How many machines are we talking about here?  All local or some in remote
locations?  The ISP did not provide the IP of the device that was
misbehaving?


Shauna Hensala




From: jaldr...@blueridgecarpet.com
To: ntsysadmin@lyris.sunbelt-software.com
Subject: Torpig/Anserin/Mebroot infection
Date: Mon, 3 Oct 2011 13:22:56 -0400
So, our external IP is blacklisted because apparently one of our machines is
infected with a banking Trojan. Short of going to each and every individual
machine on the network, the only thing I can think of to do is to set up
logging of the ASA to a syslog server. I have downloaded and installed a
trial version of Kiwi syslog, but I can’t figure out how to configure it to
forward the log files to my system.
 
Anyone here able to provide a good how-to? I *did* Google, but apparently my
Google-fu sucks, as I wasn’t able to find instructions that made sense to
me.
 
~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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RE: Torpig/Anserin/Mebroot infection

2011-10-03 Thread John Aldrich
Email blocklist: cbl.abuseat.org for attempting to make contact to a Torpig
Command and Control server at 91.20.221.209, with contents unique to Torpig
CC command protocols. 



From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk] 
Sent: Monday, October 03, 2011 1:54 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection

Can you expand on blacklisted?  Which blacklist and for what type of
traffic?

From: John Aldrich [jaldr...@blueridgecarpet.com]
Sent: 03 October 2011 6:22 PM
To: NT System Admin Issues
Subject: Torpig/Anserin/Mebroot infection
So, our external IP is blacklisted because apparently one of our machines is
infected with a banking Trojan. Short of going to each and every individual
machine on the network, the only thing I can think of to do is to set up
logging of the ASA to a syslog server. I have downloaded and installed a
trial version of Kiwi syslog, but I can’t figure out how to configure it to
forward the log files to my system.
 
Anyone here able to provide a good how-to? I *did* Google, but apparently my
Google-fu sucks, as I wasn’t able to find instructions that made sense to
me.
 
~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
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RE: Torpig/Anserin/Mebroot infection

2011-10-03 Thread John Aldrich
Not yet.  I can do so though.

 

John-AldrichThread-Count

 

From: Roger Wright [mailto:rhw...@gmail.com] 
Sent: Monday, October 03, 2011 2:55 PM
To: NT System Admin Issues
Subject: Re: Torpig/Anserin/Mebroot infection

 

Have you kicked off a VIPRE deep scan on these machines?


Roger Wright
___

My short term goal is to make it through the day.  

My long term goal is to string a bunch of short term goals together.

 





On Mon, Oct 3, 2011 at 1:22 PM, John Aldrich jaldr...@blueridgecarpet.com
wrote:

So, our external IP is blacklisted because apparently one of our machines is
infected with a banking Trojan. Short of going to each and every individual
machine on the network, the only thing I can think of to do is to set up
logging of the ASA to a syslog server. I have downloaded and installed a
trial version of Kiwi syslog, but I can't figure out how to configure it to
forward the log files to my system.

 

Anyone here able to provide a good how-to? I *did* Google, but apparently my
Google-fu sucks, as I wasn't able to find instructions that made sense to
me.

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
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http://lyris.sunbelt-software.com/read/my_forums/
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with the body: unsubscribe ntsysadmin

 

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~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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Re: Torpig/Anserin/Mebroot infection

2011-10-03 Thread Richard Stovall
Are you using ASDM?  Can't you filter the builtin realtime log viewer in a
way that might show you the infected machines?  (It's been a long time since
I've used ASDM...)

On Mon, Oct 3, 2011 at 2:59 PM, John Aldrich
jaldr...@blueridgecarpet.comwrote:

 Email blocklist: cbl.abuseat.org for attempting to make contact to a
 Torpig
 Command and Control server at 91.20.221.209, with contents unique to Torpig
 CC command protocols.



 From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk]
 Sent: Monday, October 03, 2011 1:54 PM
 To: NT System Admin Issues
 Subject: RE: Torpig/Anserin/Mebroot infection

 Can you expand on blacklisted?  Which blacklist and for what type of
 traffic?
 
 From: John Aldrich [jaldr...@blueridgecarpet.com]
 Sent: 03 October 2011 6:22 PM
 To: NT System Admin Issues
 Subject: Torpig/Anserin/Mebroot infection
 So, our external IP is blacklisted because apparently one of our machines
 is
 infected with a banking Trojan. Short of going to each and every individual
 machine on the network, the only thing I can think of to do is to set up
 logging of the ASA to a syslog server. I have downloaded and installed a
 trial version of Kiwi syslog, but I can’t figure out how to configure it to
 forward the log files to my system.

 Anyone here able to provide a good how-to? I *did* Google, but apparently
 my
 Google-fu sucks, as I wasn’t able to find instructions that made sense to
 me.

 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
 or send an email to listmana...@lyris.sunbeltsoftware.com
 with the body: unsubscribe ntsysadmin
 
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 VAT Registration  GB 100 1464 84

 The contents of this e-mail are confidential and are solely for the use of
 the intended recipient.  If you receive this e-mail in error, please delete
 it and notify us either by e-mail, telephone or fax.  You should not copy,
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 prohibited.
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RE: Torpig/Anserin/Mebroot infection

2011-10-03 Thread John Aldrich
I *do* have ASDM, but the log file does not seem to go back a very long ways, 
and this infection apparently only attempts to check-in every few hours as best 
I can tell from the frequency of the reports.



From: Richard Stovall [mailto:rich...@gmail.com] 
Sent: Monday, October 03, 2011 3:10 PM
To: NT System Admin Issues
Subject: Re: Torpig/Anserin/Mebroot infection

Are you using ASDM?  Can't you filter the builtin realtime log viewer in a way 
that might show you the infected machines?  (It's been a long time since I've 
used ASDM...)
On Mon, Oct 3, 2011 at 2:59 PM, John Aldrich jaldr...@blueridgecarpet.com 
wrote:
Email blocklist: cbl.abuseat.org for attempting to make contact to a Torpig
Command and Control server at 91.20.221.209, with contents unique to Torpig
CC command protocols.



From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk]
Sent: Monday, October 03, 2011 1:54 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection
Can you expand on blacklisted?  Which blacklist and for what type of
traffic?

From: John Aldrich [jaldr...@blueridgecarpet.com]
Sent: 03 October 2011 6:22 PM
To: NT System Admin Issues
Subject: Torpig/Anserin/Mebroot infection
So, our external IP is blacklisted because apparently one of our machines is
infected with a banking Trojan. Short of going to each and every individual
machine on the network, the only thing I can think of to do is to set up
logging of the ASA to a syslog server. I have downloaded and installed a
trial version of Kiwi syslog, but I can’t figure out how to configure it to
forward the log files to my system.
 
Anyone here able to provide a good how-to? I *did* Google, but apparently my
Google-fu sucks, as I wasn’t able to find instructions that made sense to
me.
 
~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
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VAT Registration  GB 100 1464 84

The contents of this e-mail are confidential and are solely for the use of
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it and notify us either by e-mail, telephone or fax.  You should not copy,
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Re: Ticket System: Recommendations, Blackberry App Ticket Support

2011-10-03 Thread justino garcia
How is syaid Support?

On Mon, Oct 3, 2011 at 2:40 PM, David Lum david@nwea.org wrote:

  +1 been using Sysaid at %NotDayJob% since v4. Picked it up initially for
 the inventory pieces and started using HelpDesk later.

 ** **

 *From:* Cameron Cooper [mailto:ccoo...@aurico.com]
 *Sent:* Monday, October 03, 2011 10:49 AM

 *To:* NT System Admin Issues
 *Subject:* RE: Ticket System: Recommendations, Blackberry App Ticket
 Support

   ** **

 +1  We did the trial of SysAid Pro and liked the overall functionality and
 ease of use (for end users) that we purchased it.  Don’t know about the
 importing or moving from your current system to SysAid.

 ** **

 Coop

 ** **

 *From:* Kennedy, Jim [mailto:kennedy...@elyriaschools.org]
 *Sent:* Monday, October 03, 2011 12:02 PM
 *To:* NT System Admin Issues
 *Subject:* RE: Ticket System: Recommendations, Blackberry App Ticket
 Support

 ** **

 Very happy with SysAid here. They have apps for BB, Droids and Iphones.
 However, we have no experience using those apps we still just use the web
 based part of it.

 ** **

 *From:* justino garcia [mailto:jgarciaitl...@gmail.com]
 *Sent:* Monday, October 03, 2011 1:01 PM
 *To:* NT System Admin Issues
 *Subject:* Ticket System: Recommendations, Blackberry App Ticket Support**
 **

 ** **

 Anyone using http://www.webhelpdesk.com/index.html, currently? 

 How is your experience been from tech side, if you have used it?
 Does It offer good Knowledge Base?

  

 Anyone Recommend any other Ticket System, that include a knowledge base,
 supports blackberries (for Help Desk Tech, to open and close tickets), ?
 Also if they support importing or moving over our current track it database
 to X system.

  

 Anything beside track it, as it our current system and I am looking to move
 away from it.

  

 Recommendations

 Thanks


 --
 Justin
 IT-TECH

 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
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 ---
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-- 
Justin
IT-TECH

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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RE: Ticket System: Recommendations, Blackberry App Ticket Support

2011-10-03 Thread Kennedy, Jim
Pretty outstanding. You can get to the coders and the owners if you need to.

From: justino garcia [mailto:jgarciaitl...@gmail.com]
Sent: Monday, October 03, 2011 3:16 PM
To: NT System Admin Issues
Subject: Re: Ticket System: Recommendations, Blackberry App Ticket Support

How is syaid Support?
On Mon, Oct 3, 2011 at 2:40 PM, David Lum 
david@nwea.orgmailto:david@nwea.org wrote:
+1 been using Sysaid at %NotDayJob% since v4. Picked it up initially for the 
inventory pieces and started using HelpDesk later.

From: Cameron Cooper 
[mailto:ccoo...@aurico.com]mailto:[mailto:ccoo...@aurico.com]
Sent: Monday, October 03, 2011 10:49 AM

To: NT System Admin Issues
Subject: RE: Ticket System: Recommendations, Blackberry App Ticket Support

+1  We did the trial of SysAid Pro and liked the overall functionality and ease 
of use (for end users) that we purchased it.  Don't know about the importing or 
moving from your current system to SysAid.

Coop

From: Kennedy, Jim 
[mailto:kennedy...@elyriaschools.org]mailto:[mailto:kennedy...@elyriaschools.org]
Sent: Monday, October 03, 2011 12:02 PM
To: NT System Admin Issues
Subject: RE: Ticket System: Recommendations, Blackberry App Ticket Support

Very happy with SysAid here. They have apps for BB, Droids and Iphones. 
However, we have no experience using those apps we still just use the web based 
part of it.

From: justino garcia 
[mailto:jgarciaitl...@gmail.com]mailto:[mailto:jgarciaitl...@gmail.com]
Sent: Monday, October 03, 2011 1:01 PM
To: NT System Admin Issues
Subject: Ticket System: Recommendations, Blackberry App Ticket Support

Anyone using http://www.webhelpdesk.com/index.html, currently?
How is your experience been from tech side, if you have used it?
Does It offer good Knowledge Base?

Anyone Recommend any other Ticket System, that include a knowledge base, 
supports blackberries (for Help Desk Tech, to open and close tickets), ? Also 
if they support importing or moving over our current track it database to X 
system.

Anything beside track it, as it our current system and I am looking to move 
away from it.

Recommendations
Thanks

--
Justin
IT-TECH

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
To manage subscriptions click here: 
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IT-TECH

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~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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Re: Ticket System: Recommendations, Blackberry App Ticket Support

2011-10-03 Thread justino garcia
Have anyone seen a use for the blackberry integration?


On Mon, Oct 3, 2011 at 3:16 PM, Kennedy, Jim
kennedy...@elyriaschools.orgwrote:

 Pretty outstanding. You can get to the coders and the owners if you need
 to.

 ** **

 *From:* justino garcia [mailto:jgarciaitl...@gmail.com]
 *Sent:* Monday, October 03, 2011 3:16 PM

 *To:* NT System Admin Issues
 *Subject:* Re: Ticket System: Recommendations, Blackberry App Ticket
 Support

 ** **

 How is syaid Support?

 On Mon, Oct 3, 2011 at 2:40 PM, David Lum david@nwea.org wrote:

 +1 been using Sysaid at %NotDayJob% since v4. Picked it up initially for
 the inventory pieces and started using HelpDesk later.

  

 *From:* Cameron Cooper [mailto:ccoo...@aurico.com]
 *Sent:* Monday, October 03, 2011 10:49 AM 


 *To:* NT System Admin Issues
 *Subject:* RE: Ticket System: Recommendations, Blackberry App Ticket
 Support

  

 +1  We did the trial of SysAid Pro and liked the overall functionality and
 ease of use (for end users) that we purchased it.  Don’t know about the
 importing or moving from your current system to SysAid.

  

 Coop

  

 *From:* Kennedy, Jim [mailto:kennedy...@elyriaschools.org]
 *Sent:* Monday, October 03, 2011 12:02 PM
 *To:* NT System Admin Issues
 *Subject:* RE: Ticket System: Recommendations, Blackberry App Ticket
 Support

  

 Very happy with SysAid here. They have apps for BB, Droids and Iphones.
 However, we have no experience using those apps we still just use the web
 based part of it.

  

 *From:* justino garcia [mailto:jgarciaitl...@gmail.com]
 *Sent:* Monday, October 03, 2011 1:01 PM
 *To:* NT System Admin Issues
 *Subject:* Ticket System: Recommendations, Blackberry App Ticket Support**
 **

  

 Anyone using http://www.webhelpdesk.com/index.html, currently? 

 How is your experience been from tech side, if you have used it?
 Does It offer good Knowledge Base?

  

 Anyone Recommend any other Ticket System, that include a knowledge base,
 supports blackberries (for Help Desk Tech, to open and close tickets), ?
 Also if they support importing or moving over our current track it database
 to X system.

  

 Anything beside track it, as it our current system and I am looking to move
 away from it.

  

 Recommendations

 Thanks


 --
 Justin
 IT-TECH

 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
 or send an email to listmana...@lyris.sunbeltsoftware.com
 with the body: unsubscribe ntsysadmin

 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
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 or send an email to listmana...@lyris.sunbeltsoftware.com
 with the body: unsubscribe ntsysadmin

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 http://lyris.sunbelt-software.com/read/my_forums/
 or send an email to listmana...@lyris.sunbeltsoftware.com
 with the body: unsubscribe ntsysadmin




 --
 Justin
 IT-TECH

 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
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IT-TECH

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Re: Ticket System: Recommendations, Blackberry App Ticket Support

2011-10-03 Thread Cynicalgeek
http://www.zendesk.com/product/blackberry


On Mon, Oct 3, 2011 at 1:00 PM, justino garcia jgarciaitl...@gmail.comwrote:

 Anyone using http://www.webhelpdesk.com/index.html, currently?
 How is your experience been from tech side, if you have used it?
 Does It offer good Knowledge Base?

 Anyone Recommend any other Ticket System, that include a knowledge base,
 supports blackberries (for Help Desk Tech, to open and close tickets), ?
 Also if they support importing or moving over our current track it database
 to X system.

 Anything beside track it, as it our current system and I am looking to move
 away from it.

 Recommendations
 Thanks

 --
 Justin
 IT-TECH

 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
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-- 
-cynicalgeek-
cynicalgeekatgmail.com
--

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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RE: Torpig/Anserin/Mebroot infection

2011-10-03 Thread Paul Hutchings
Jus to confirm, you don't allow outbound SMTP from anything other than your 
corporate SMTP boxes do you?

From: John Aldrich [jaldr...@blueridgecarpet.com]
Sent: 03 October 2011 7:59 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection

Email blocklist: cbl.abuseat.org for attempting to make contact to a Torpig
Command and Control server at 91.20.221.209, with contents unique to Torpig
CC command protocols.



From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk]
Sent: Monday, October 03, 2011 1:54 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection

Can you expand on blacklisted?  Which blacklist and for what type of
traffic?

From: John Aldrich [jaldr...@blueridgecarpet.com]
Sent: 03 October 2011 6:22 PM
To: NT System Admin Issues
Subject: Torpig/Anserin/Mebroot infection
So, our external IP is blacklisted because apparently one of our machines is
infected with a banking Trojan. Short of going to each and every individual
machine on the network, the only thing I can think of to do is to set up
logging of the ASA to a syslog server. I have downloaded and installed a
trial version of Kiwi syslog, but I can’t figure out how to configure it to
forward the log files to my system.

Anyone here able to provide a good how-to? I *did* Google, but apparently my
Google-fu sucks, as I wasn’t able to find instructions that made sense to
me.

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
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RE: Torpig/Anserin/Mebroot infection

2011-10-03 Thread Kennedy, Jim
This is very interesting, can't wait to see that answer. I doubt it was on port 
25, that Trojan looks to phone home with credentials of the infected user, it 
is not an email bot as far as I can tell. And the two open questions will be;
1) No matter what port it was on how did CBL know
2) When did CBL get into the non-email abuse gets your email blocked business.

-Original Message-
From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk] 
Sent: Monday, October 03, 2011 4:04 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection

Jus to confirm, you don't allow outbound SMTP from anything other than your 
corporate SMTP boxes do you?

From: John Aldrich [jaldr...@blueridgecarpet.com]
Sent: 03 October 2011 7:59 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection

Email blocklist: cbl.abuseat.org for attempting to make contact to a Torpig 
Command and Control server at 91.20.221.209, with contents unique to Torpig CC 
command protocols.



From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk]
Sent: Monday, October 03, 2011 1:54 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection

Can you expand on blacklisted?  Which blacklist and for what type of traffic?

From: John Aldrich [jaldr...@blueridgecarpet.com]
Sent: 03 October 2011 6:22 PM
To: NT System Admin Issues
Subject: Torpig/Anserin/Mebroot infection So, our external IP is blacklisted 
because apparently one of our machines is infected with a banking Trojan. Short 
of going to each and every individual machine on the network, the only thing I 
can think of to do is to set up logging of the ASA to a syslog server. I have 
downloaded and installed a trial version of Kiwi syslog, but I can't figure out 
how to configure it to forward the log files to my system.

Anyone here able to provide a good how-to? I *did* Google, but apparently my 
Google-fu sucks, as I wasn't able to find instructions that made sense to me.

~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
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and Wales No. 402570 VAT Registration  GB 100 1464 84

The contents of this e-mail are confidential and are solely for the use of the 
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notify us either by e-mail, telephone or fax.  You should not copy, forward or 
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RE: Torpig/Anserin/Mebroot infection

2011-10-03 Thread Shauna Hensala

you *should* be able to do virus scan of your network and identify the culprit.

Shauna Hensala




 From: jaldr...@blueridgecarpet.com
 To: ntsysadmin@lyris.sunbelt-software.com
 Subject: RE: Torpig/Anserin/Mebroot infection
 Date: Mon, 3 Oct 2011 14:58:42 -0400
 
 I did not receive notification from my ISP. I found out about it when I was
 corresponding with someone from work on my personal email address and the
 email kept getting held. I looked at *why* it was being held and the info
 was that it was being held by the CBL.ABUSEAT.ORG block list. They in turn
 told me that the external IP of our firewall was listed due to the
 Torpig/Anserin/Mebroot traffic. *shrug*
 
 I'm looking at probably 2-3 dozen computers total in one location.
 
 
 
 From: Shauna Hensala [mailto:she...@msn.com] 
 Sent: Monday, October 03, 2011 1:53 PM
 To: NT System Admin Issues
 Subject: RE: Torpig/Anserin/Mebroot infection
 
 How many machines are we talking about here?  All local or some in remote
 locations?  The ISP did not provide the IP of the device that was
 misbehaving?
 
 
 Shauna Hensala
 
 
 
 
 From: jaldr...@blueridgecarpet.com
 To: ntsysadmin@lyris.sunbelt-software.com
 Subject: Torpig/Anserin/Mebroot infection
 Date: Mon, 3 Oct 2011 13:22:56 -0400
 So, our external IP is blacklisted because apparently one of our machines is
 infected with a banking Trojan. Short of going to each and every individual
 machine on the network, the only thing I can think of to do is to set up
 logging of the ASA to a syslog server. I have downloaded and installed a
 trial version of Kiwi syslog, but I can’t figure out how to configure it to
 forward the log files to my system.
  
 Anyone here able to provide a good how-to? I *did* Google, but apparently my
 Google-fu sucks, as I wasn’t able to find instructions that made sense to
 me.
  
 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~
 
 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
 or send an email to listmana...@lyris.sunbeltsoftware.com
 with the body: unsubscribe ntsysadmin
 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~
 
 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
 or send an email to listmana...@lyris.sunbeltsoftware.com
 with the body: unsubscribe ntsysadmin
 
 
 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~
 
 ---
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 http://lyris.sunbelt-software.com/read/my_forums/
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Re: Ticket System: Recommendations, Blackberry App Ticket Support

2011-10-03 Thread justino garcia
Is ZENDESK only CLOUD Based, or can it be used in my own environment?

On Mon, Oct 3, 2011 at 3:25 PM, Cynicalgeek cynicalg...@gmail.com wrote:

 http://www.zendesk.com/product/blackberry


 On Mon, Oct 3, 2011 at 1:00 PM, justino garcia jgarciaitl...@gmail.comwrote:

 Anyone using http://www.webhelpdesk.com/index.html, currently?
 How is your experience been from tech side, if you have used it?
 Does It offer good Knowledge Base?

 Anyone Recommend any other Ticket System, that include a knowledge base,
 supports blackberries (for Help Desk Tech, to open and close tickets), ?
 Also if they support importing or moving over our current track it database
 to X system.

 Anything beside track it, as it our current system and I am looking to
 move away from it.

 Recommendations
 Thanks

 --
 Justin
 IT-TECH

 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
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 --
 -cynicalgeek-
 cynicalgeekatgmail.com
 --

 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
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-- 
Justin
IT-TECH

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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RE: Torpig/Anserin/Mebroot infection

2011-10-03 Thread Paul Hutchings
Looks like they are now listing you for non-email related bad activity.

http://cbl.abuseat.org/lookup.cgi?ip=66.44.212.162.submit=Lookup

From: Kennedy, Jim [kennedy...@elyriaschools.org]
Sent: 03 October 2011 9:06 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection

This is very interesting, can't wait to see that answer. I doubt it was on port 
25, that Trojan looks to phone home with credentials of the infected user, it 
is not an email bot as far as I can tell. And the two open questions will be;
1) No matter what port it was on how did CBL know
2) When did CBL get into the non-email abuse gets your email blocked business.

-Original Message-
From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk]
Sent: Monday, October 03, 2011 4:04 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection

Jus to confirm, you don't allow outbound SMTP from anything other than your 
corporate SMTP boxes do you?

From: John Aldrich [jaldr...@blueridgecarpet.com]
Sent: 03 October 2011 7:59 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection

Email blocklist: cbl.abuseat.org for attempting to make contact to a Torpig 
Command and Control server at 91.20.221.209, with contents unique to Torpig CC 
command protocols.



From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk]
Sent: Monday, October 03, 2011 1:54 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection

Can you expand on blacklisted?  Which blacklist and for what type of traffic?

From: John Aldrich [jaldr...@blueridgecarpet.com]
Sent: 03 October 2011 6:22 PM
To: NT System Admin Issues
Subject: Torpig/Anserin/Mebroot infection So, our external IP is blacklisted 
because apparently one of our machines is infected with a banking Trojan. Short 
of going to each and every individual machine on the network, the only thing I 
can think of to do is to set up logging of the ASA to a syslog server. I have 
downloaded and installed a trial version of Kiwi syslog, but I can't figure out 
how to configure it to forward the log files to my system.

Anyone here able to provide a good how-to? I *did* Google, but apparently my 
Google-fu sucks, as I wasn't able to find instructions that made sense to me.

~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
To manage subscriptions click here:
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and Wales No. 402570 VAT Registration  GB 100 1464 84

The contents of this e-mail are confidential and are solely for the use of the 
intended recipient.  If you receive this e-mail in error, please delete it and 
notify us either by e-mail, telephone or fax.  You should not copy, forward or 
otherwise disclose the content of the e-mail as this is prohibited.
~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
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RE: Torpig/Anserin/Mebroot infection

2011-10-03 Thread John Aldrich
We don't have a mail server here. Our ISP hosts our email for us, so yeah,
we do allow SMTP out. I wonder if there's a way to force all port 25 traffic
to one IP in the firewall?




-Original Message-
From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk] 
Sent: Monday, October 03, 2011 4:04 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection

Jus to confirm, you don't allow outbound SMTP from anything other than your
corporate SMTP boxes do you?

From: John Aldrich [jaldr...@blueridgecarpet.com]
Sent: 03 October 2011 7:59 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection

Email blocklist: cbl.abuseat.org for attempting to make contact to a Torpig
Command and Control server at 91.20.221.209, with contents unique to Torpig
CC command protocols.



From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk]
Sent: Monday, October 03, 2011 1:54 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection

Can you expand on blacklisted?  Which blacklist and for what type of
traffic?

From: John Aldrich [jaldr...@blueridgecarpet.com]
Sent: 03 October 2011 6:22 PM
To: NT System Admin Issues
Subject: Torpig/Anserin/Mebroot infection
So, our external IP is blacklisted because apparently one of our machines is
infected with a banking Trojan. Short of going to each and every individual
machine on the network, the only thing I can think of to do is to set up
logging of the ASA to a syslog server. I have downloaded and installed a
trial version of Kiwi syslog, but I can’t figure out how to configure it to
forward the log files to my system.

Anyone here able to provide a good how-to? I *did* Google, but apparently my
Google-fu sucks, as I wasn’t able to find instructions that made sense to
me.

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
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Registered in England and Wales No. 402570
VAT Registration  GB 100 1464 84

The contents of this e-mail are confidential and are solely for the use of
the intended recipient.  If you receive this e-mail in error, please delete
it and notify us either by e-mail, telephone or fax.  You should not copy,
forward or otherwise disclose the content of the e-mail as this is
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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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Re: Ticket System: Recommendations, Blackberry App Ticket Support

2011-10-03 Thread Cynicalgeek
Only cloud based.  It allows you to attach images to tickets, even from the
iPhone (it may on Blackberry but I'm not sure.)

On Mon, Oct 3, 2011 at 4:13 PM, justino garcia jgarciaitl...@gmail.comwrote:

 Is ZENDESK only CLOUD Based, or can it be used in my own environment?


 On Mon, Oct 3, 2011 at 3:25 PM, Cynicalgeek cynicalg...@gmail.com wrote:

 http://www.zendesk.com/product/blackberry


 On Mon, Oct 3, 2011 at 1:00 PM, justino garcia 
 jgarciaitl...@gmail.comwrote:

 Anyone using http://www.webhelpdesk.com/index.html, currently?
 How is your experience been from tech side, if you have used it?
 Does It offer good Knowledge Base?

 Anyone Recommend any other Ticket System, that include a knowledge base,
 supports blackberries (for Help Desk Tech, to open and close tickets), ?
 Also if they support importing or moving over our current track it database
 to X system.

 Anything beside track it, as it our current system and I am looking to
 move away from it.

 Recommendations
 Thanks

 --
 Justin
 IT-TECH

 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
 or send an email to listmana...@lyris.sunbeltsoftware.com
 with the body: unsubscribe ntsysadmin




 --
 -cynicalgeek-
 cynicalgeekatgmail.com
 --

 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
 or send an email to listmana...@lyris.sunbeltsoftware.com
 with the body: unsubscribe ntsysadmin




 --
 Justin
 IT-TECH

 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
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-- 
-cynicalgeek-
cynicalgeekatgmail.com
--

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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RE: Torpig/Anserin/Mebroot infection

2011-10-03 Thread John Aldrich
I've got a deep scan scheduled for tonight. Hopefully it'll catch it, but
according to the information on the CBL, it's not commonly caught that
way... Pay very close attention: Most of these trojans have extremely poor
detection rates in current Anti-Virus software... I did scan the likely
suspects with Malware Bytes, but didn't see any infection. As I said, Vipre
Enterprise will be deep-scanning tonight.



From: Shauna Hensala [mailto:she...@msn.com] 
Sent: Monday, October 03, 2011 4:10 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection

you *should* be able to do virus scan of your network and identify the
culprit.


Shauna Hensala



 From: jaldr...@blueridgecarpet.com
 To: ntsysadmin@lyris.sunbelt-software.com
 Subject: RE: Torpig/Anserin/Mebroot infection
 Date: Mon, 3 Oct 2011 14:58:42 -0400
 
 I did not receive notification from my ISP. I found out about it when I
was
 corresponding with someone from work on my personal email address and the
 email kept getting held. I looked at *why* it was being held and the info
 was that it was being held by the CBL.ABUSEAT.ORG block list. They in turn
 told me that the external IP of our firewall was listed due to the
 Torpig/Anserin/Mebroot traffic. *shrug*
 
 I'm looking at probably 2-3 dozen computers total in one location.
 
 
 
 From: Shauna Hensala [mailto:she...@msn.com] 
 Sent: Monday, October 03, 2011 1:53 PM
 To: NT System Admin Issues
 Subject: RE: Torpig/Anserin/Mebroot infection
 
 How many machines are we talking about here?  All local or some in remote
 locations?  The ISP did not provide the IP of the device that was
 misbehaving?
 
 
 Shauna Hensala
 
 
 
 
 From: jaldr...@blueridgecarpet.com
 To: ntsysadmin@lyris.sunbelt-software.com
 Subject: Torpig/Anserin/Mebroot infection
 Date: Mon, 3 Oct 2011 13:22:56 -0400
 So, our external IP is blacklisted because apparently one of our machines
is
 infected with a banking Trojan. Short of going to each and every
individual
 machine on the network, the only thing I can think of to do is to set up
 logging of the ASA to a syslog server. I have downloaded and installed a
 trial version of Kiwi syslog, but I can’t figure out how to configure it
to
 forward the log files to my system.
  
 Anyone here able to provide a good how-to? I *did* Google, but apparently
my
 Google-fu sucks, as I wasn’t able to find instructions that made sense to
 me.
  
 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~
 
 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
 or send an email to listmana...@lyris.sunbeltsoftware.com
 with the body: unsubscribe ntsysadmin
 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~
 
 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
 or send an email to listmana...@lyris.sunbeltsoftware.com
 with the body: unsubscribe ntsysadmin
 
 
 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
 
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Re: video surveillance software recommendations

2011-10-03 Thread Andrew S. Baker
What are you using now?

* *

*ASB* *http://XeeMe.com/AndrewBaker* *Harnessing the Advantages of
Technology for the SMB market…

*



On Mon, Oct 3, 2011 at 4:10 PM, Thomas Mullins tsmull...@wise.k12.va.uswrote:

 Good afternoon everyone,

 ** **

 Does anyone have a recommendation for some video surveillance software?  We
 have about 10 sites, and most sites have about 16 cameras.  

 ** **

 This project has landed in my lap.  The software we are currently using is
 extremely buggy.  Support has expired, and the cost to renew this software
 is extremely high.  I am looking to migrate to a new product.  Cost is a
 concern, but not the major concern.  We need something we can count on.***
 *

 ** **

 Shane

 ** **

 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
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RE: Torpig/Anserin/Mebroot infection

2011-10-03 Thread Paul Hutchings
You really don't want to be doing that, or if you must do it at least only 
allow it outbound to the IP of the mail server your PC's are supposed to be 
using.

Looking at the CBL listing it appears they list you for activity other than 
SMTP traffic, so it may well be other traffic that's got you listed, but it 
still doesn't change the fact that you really don't want to allow unrestricted 
outbound SMTP from any/all IP's on your LAN.

Ditto all other ports/protocols.  If you don't already do so, start from a 
position of only allowing the ports required.

From: John Aldrich [jaldr...@blueridgecarpet.com]
Sent: 03 October 2011 9:14 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection

We don't have a mail server here. Our ISP hosts our email for us, so yeah,
we do allow SMTP out. I wonder if there's a way to force all port 25 traffic
to one IP in the firewall?




-Original Message-
From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk]
Sent: Monday, October 03, 2011 4:04 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection

Jus to confirm, you don't allow outbound SMTP from anything other than your
corporate SMTP boxes do you?

From: John Aldrich [jaldr...@blueridgecarpet.com]
Sent: 03 October 2011 7:59 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection

Email blocklist: cbl.abuseat.org for attempting to make contact to a Torpig
Command and Control server at 91.20.221.209, with contents unique to Torpig
CC command protocols.



From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk]
Sent: Monday, October 03, 2011 1:54 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection

Can you expand on blacklisted?  Which blacklist and for what type of
traffic?

From: John Aldrich [jaldr...@blueridgecarpet.com]
Sent: 03 October 2011 6:22 PM
To: NT System Admin Issues
Subject: Torpig/Anserin/Mebroot infection
So, our external IP is blacklisted because apparently one of our machines is
infected with a banking Trojan. Short of going to each and every individual
machine on the network, the only thing I can think of to do is to set up
logging of the ASA to a syslog server. I have downloaded and installed a
trial version of Kiwi syslog, but I can’t figure out how to configure it to
forward the log files to my system.

Anyone here able to provide a good how-to? I *did* Google, but apparently my
Google-fu sucks, as I wasn’t able to find instructions that made sense to
me.

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
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with the body: unsubscribe ntsysadmin

MIRA Ltd

Watling Street, Nuneaton, Warwickshire, CV10 0TU, England
Registered in England and Wales No. 402570
VAT Registration  GB 100 1464 84

The contents of this e-mail are confidential and are solely for the use of
the intended recipient.  If you receive this e-mail in error, please delete
it and notify us either by e-mail, telephone or fax.  You should not copy,
forward or otherwise disclose the content of the e-mail as this is
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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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with the 

RE: video surveillance software recommendations

2011-10-03 Thread Thomas Mullins
We are using Video Insight.


From: Andrew S. Baker [mailto:asbz...@gmail.com]
Sent: Monday, October 03, 2011 4:18 PM
To: NT System Admin Issues
Subject: Re: video surveillance software recommendations

What are you using now?
ASB

http://XeeMe.com/AndrewBaker

Harnessing the Advantages of Technology for the SMB market...



On Mon, Oct 3, 2011 at 4:10 PM, Thomas Mullins 
tsmull...@wise.k12.va.usmailto:tsmull...@wise.k12.va.us wrote:
Good afternoon everyone,

Does anyone have a recommendation for some video surveillance software?  We 
have about 10 sites, and most sites have about 16 cameras.

This project has landed in my lap.  The software we are currently using is 
extremely buggy.  Support has expired, and the cost to renew this software is 
extremely high.  I am looking to migrate to a new product.  Cost is a concern, 
but not the major concern.  We need something we can count on.

Shane


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to 
listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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Re: Ticket System: Recommendations, Blackberry App Ticket Support

2011-10-03 Thread justino garcia
Thanks.

On Mon, Oct 3, 2011 at 4:16 PM, Cynicalgeek cynicalg...@gmail.com wrote:

 Only cloud based.  It allows you to attach images to tickets, even from the
 iPhone (it may on Blackberry but I'm not sure.)


 On Mon, Oct 3, 2011 at 4:13 PM, justino garcia jgarciaitl...@gmail.comwrote:

 Is ZENDESK only CLOUD Based, or can it be used in my own environment?


 On Mon, Oct 3, 2011 at 3:25 PM, Cynicalgeek cynicalg...@gmail.comwrote:

 http://www.zendesk.com/product/blackberry


  On Mon, Oct 3, 2011 at 1:00 PM, justino garcia jgarciaitl...@gmail.com
  wrote:

 Anyone using http://www.webhelpdesk.com/index.html, currently?
 How is your experience been from tech side, if you have used it?
 Does It offer good Knowledge Base?

 Anyone Recommend any other Ticket System, that include a knowledge base,
 supports blackberries (for Help Desk Tech, to open and close tickets), ?
 Also if they support importing or moving over our current track it database
 to X system.

 Anything beside track it, as it our current system and I am looking to
 move away from it.

 Recommendations
 Thanks

 --
 Justin
 IT-TECH

 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
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 --
 -cynicalgeek-
 cynicalgeekatgmail.com
 --

 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
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 --
 Justin
 IT-TECH

 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
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 --
 -cynicalgeek-
 cynicalgeekatgmail.com
 --

 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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-- 
Justin
IT-TECH

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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RE: Torpig/Anserin/Mebroot infection

2011-10-03 Thread Tammy Stewart
If Vipre does not find the culprit John, don't be shy to shoot us a support
ticket request.
We'll help find it.

Support request page:
www.gfi.com/supportform

Indicate you need security response  ticket will get to us faster.

Tammy

-Original Message-
From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk] 
Sent: Monday, October 03, 2011 4:19 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection

You really don't want to be doing that, or if you must do it at least only
allow it outbound to the IP of the mail server your PC's are supposed to be
using.

Looking at the CBL listing it appears they list you for activity other than
SMTP traffic, so it may well be other traffic that's got you listed, but it
still doesn't change the fact that you really don't want to allow
unrestricted outbound SMTP from any/all IP's on your LAN.

Ditto all other ports/protocols.  If you don't already do so, start from a
position of only allowing the ports required.

From: John Aldrich [jaldr...@blueridgecarpet.com]
Sent: 03 October 2011 9:14 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection

We don't have a mail server here. Our ISP hosts our email for us, so yeah,
we do allow SMTP out. I wonder if there's a way to force all port 25 traffic
to one IP in the firewall?




-Original Message-
From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk]
Sent: Monday, October 03, 2011 4:04 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection

Jus to confirm, you don't allow outbound SMTP from anything other than your
corporate SMTP boxes do you?

From: John Aldrich [jaldr...@blueridgecarpet.com]
Sent: 03 October 2011 7:59 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection

Email blocklist: cbl.abuseat.org for attempting to make contact to a Torpig
Command and Control server at 91.20.221.209, with contents unique to Torpig
CC command protocols.



From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk]
Sent: Monday, October 03, 2011 1:54 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection

Can you expand on blacklisted?  Which blacklist and for what type of
traffic?

From: John Aldrich [jaldr...@blueridgecarpet.com]
Sent: 03 October 2011 6:22 PM
To: NT System Admin Issues
Subject: Torpig/Anserin/Mebroot infection
So, our external IP is blacklisted because apparently one of our machines is
infected with a banking Trojan. Short of going to each and every individual
machine on the network, the only thing I can think of to do is to set up
logging of the ASA to a syslog server. I have downloaded and installed a
trial version of Kiwi syslog, but I can’t figure out how to configure it to
forward the log files to my system.

Anyone here able to provide a good how-to? I *did* Google, but apparently my
Google-fu sucks, as I wasn’t able to find instructions that made sense to
me.

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

MIRA Ltd

Watling Street, Nuneaton, Warwickshire, CV10 0TU, England
Registered in England and Wales No. 402570
VAT Registration  GB 100 1464 84

The contents of this e-mail are confidential and are solely for the use of
the intended recipient.  If you receive this e-mail in error, please delete
it and notify us either by e-mail, telephone or fax.  You should not copy,
forward or otherwise disclose the content of the e-mail as this is
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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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RE: video surveillance software recommendations

2011-10-03 Thread Glen Johnson
Curious.  What bugs are you seeing?
Do you have IP cameras or analog to ip converters?  We have a mix.
What brand cameras if they are IP.  I've heard some cameras work better than 
others.  All our IP cameras are various model Axis.
We are running ver 4.3.0.30 x32 with 85 cameras and it works well.
My biggest complaint is they don't have an easy upgrade path to the X64 version.
We had one issue where the embedded sql database reached the 4gig limit, but 
tech support worked tirelessly to find and resolve the problem.
Turned out that the system had lost delete rights to the video folder and it 
couldn't delete old files.
Fortunately we didn't run out of space.
System is on a Dell pe-2950 with 6tb video storage. 2x ZEON 2.x cpu and 4 gig 
ram.  OS is Win 2008.
Like I said, I'd like to upgrade to win 2008r2 but they said we would loose our 
config and videos.
I'm thinking that next year we will upgrade the server and start over with the 
64bit version.

From: Thomas Mullins [mailto:tsmull...@wise.k12.va.us]
Sent: Monday, October 03, 2011 4:21 PM
To: NT System Admin Issues
Subject: RE: video surveillance software recommendations

We are using Video Insight.


From: Andrew S. Baker 
[mailto:asbz...@gmail.com]mailto:[mailto:asbz...@gmail.com]
Sent: Monday, October 03, 2011 4:18 PM
To: NT System Admin Issues
Subject: Re: video surveillance software recommendations

What are you using now?
ASB

http://XeeMe.com/AndrewBaker

Harnessing the Advantages of Technology for the SMB market...


On Mon, Oct 3, 2011 at 4:10 PM, Thomas Mullins 
tsmull...@wise.k12.va.usmailto:tsmull...@wise.k12.va.us wrote:
Good afternoon everyone,

Does anyone have a recommendation for some video surveillance software?  We 
have about 10 sites, and most sites have about 16 cameras.

This project has landed in my lap.  The software we are currently using is 
extremely buggy.  Support has expired, and the cost to renew this software is 
extremely high.  I am looking to migrate to a new product.  Cost is a concern, 
but not the major concern.  We need something we can count on.

Shane


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to 
listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


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~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
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Re: Torpig/Anserin/Mebroot infection

2011-10-03 Thread Angus Scott-Fleming
On 3 Oct 2011 at 16:14, John Aldrich  wrote:

 We don't have a mail server here. Our ISP hosts our email for us, so yeah, we
 do allow SMTP out. I wonder if there's a way to force all port 25 traffic to
 one IP in the firewall?

There's usually a way to limit port-25 traffic to only one IP.  It won't force 
the traffic (redirect it), but it will prevent infected machines from sending 
to port 25 elsewhere.

--
Angus Scott-Fleming
GeoApps, Tucson, Arizona
1-520-290-5038
Security Blog: http://geoapps.com/





~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

---
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Re: Ticket System: Recommendations, Blackberry App Ticket Support

2011-10-03 Thread Angus Scott-Fleming
On 3 Oct 2011 at 13:05, John C Owen  wrote:

 We are looking at SpiceWorks as it has a helpdesk function built in
 
 We are just scratching the scratching the surface here but comes
 recommended for less than 1000 users

My biggest problem with Spiceworks is its inability to handle roaming computers 
-- i.e. laptops off the LAN -- with any success.

When they fix that it'll be a great product.

You can block the ads with a simple HOSTS fix, too.

A

--
Angus Scott-Fleming
GeoApps, Tucson, Arizona
1-520-290-5038
Security Blog: http://geoapps.com/





~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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Re: video surveillance software recommendations

2011-10-03 Thread Matthew W. Ross
I am assuming you need an IP camera solution. If I am incorrect in my 
assumption, I apologize.

We have used the Milestone XProtect product with good success for the past 
year. Cost is a concern for us, so we went with the Essentials edition, which 
basically boils down to $50 per camera licensing costs on a single server. With 
your larger environment, you may wish to use some of their higher-tier 
solutions.

http://www.milestonesys.com/


--Matt Ross
Ephrata School District


- Original Message -
From: Thomas Mullins
[mailto:tsmull...@wise.k12.va.us]
To: NT System Admin Issues
[mailto:ntsysadmin@lyris.sunbelt-software.com]
Sent: Mon, 03 Oct 2011
13:10:27 -0700
Subject: video surveillance software recommendations


 Good afternoon everyone,
 
 Does anyone have a recommendation for some video surveillance software?  We
 have about 10 sites, and most sites have about 16 cameras.
 
 This project has landed in my lap.  The software we are currently using is
 extremely buggy.  Support has expired, and the cost to renew this software
 is extremely high.  I am looking to migrate to a new product.  Cost is a
 concern, but not the major concern.  We need something we can count on.
 
 Shane
 
 
 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~
 
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RE: video surveillance software recommendations

2011-10-03 Thread Thomas Mullins
Thanks Rebecca,

I will check this out.

Shane


From: Rebecca Westhoff [mailto:rebec...@performancedesigns.com]
Sent: Monday, October 03, 2011 4:39 PM
To: NT System Admin Issues
Subject: RE: video surveillance software recommendations

We just installed EZ Watch Pro  http://www.ezwatch.com/.  Super easy to setup.  
 We have 8 cameras connected but it has room to add more.  Great remote access 
from my iPhone.  You can group cameras by site for easy navigation.

Rebecca

From: Thomas Mullins [mailto:tsmull...@wise.k12.va.us]
Sent: Monday, October 03, 2011 4:21 PM
To: NT System Admin Issues
Subject: RE: video surveillance software recommendations

We are using Video Insight.


From: Andrew S. Baker [mailto:asbz...@gmail.com]
Sent: Monday, October 03, 2011 4:18 PM
To: NT System Admin Issues
Subject: Re: video surveillance software recommendations

What are you using now?
ASB

http://XeeMe.com/AndrewBaker

Harnessing the Advantages of Technology for the SMB market...


On Mon, Oct 3, 2011 at 4:10 PM, Thomas Mullins 
tsmull...@wise.k12.va.usmailto:tsmull...@wise.k12.va.us wrote:
Good afternoon everyone,

Does anyone have a recommendation for some video surveillance software?  We 
have about 10 sites, and most sites have about 16 cameras.

This project has landed in my lap.  The software we are currently using is 
extremely buggy.  Support has expired, and the cost to renew this software is 
extremely high.  I am looking to migrate to a new product.  Cost is a concern, 
but not the major concern.  We need something we can count on.

Shane


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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RE: Torpig/Anserin/Mebroot infection

2011-10-03 Thread Bourque Daniel

Create an internal SMTP relay (any Windows/Unix server will do) and block all 
outgoing smtp trafic to all except this server.   



-Message d'origine-
De : Angus Scott-Fleming [mailto:angu...@geoapps.com] 
Envoyé : 3 octobre 2011 16:42
À : NT System Admin Issues
Objet : Re: Torpig/Anserin/Mebroot infection

On 3 Oct 2011 at 16:14, John Aldrich  wrote:

 We don't have a mail server here. Our ISP hosts our email for us, so 
 yeah, we do allow SMTP out. I wonder if there's a way to force all 
 port 25 traffic to one IP in the firewall?

There's usually a way to limit port-25 traffic to only one IP.  It won't force 
the traffic (redirect it), but it will prevent infected machines from sending 
to port 25 elsewhere.

--
Angus Scott-Fleming
GeoApps, Tucson, Arizona
1-520-290-5038
Security Blog: http://geoapps.com/





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RE: Torpig/Anserin/Mebroot infection

2011-10-03 Thread John Aldrich
Thanks, Tammy! My thought was that it would be easy to find in the Cisco ASA
logs... yeah, right! :D




-Original Message-
From: Tammy Stewart [mailto:copper...@personainternet.com] 
Sent: Monday, October 03, 2011 4:30 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection

If Vipre does not find the culprit John, don't be shy to shoot us a support
ticket request.
We'll help find it.

Support request page:
www.gfi.com/supportform

Indicate you need security response  ticket will get to us faster.

Tammy

-Original Message-
From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk] 
Sent: Monday, October 03, 2011 4:19 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection

You really don't want to be doing that, or if you must do it at least only
allow it outbound to the IP of the mail server your PC's are supposed to be
using.

Looking at the CBL listing it appears they list you for activity other than
SMTP traffic, so it may well be other traffic that's got you listed, but it
still doesn't change the fact that you really don't want to allow
unrestricted outbound SMTP from any/all IP's on your LAN.

Ditto all other ports/protocols.  If you don't already do so, start from a
position of only allowing the ports required.

From: John Aldrich [jaldr...@blueridgecarpet.com]
Sent: 03 October 2011 9:14 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection

We don't have a mail server here. Our ISP hosts our email for us, so yeah,
we do allow SMTP out. I wonder if there's a way to force all port 25 traffic
to one IP in the firewall?




-Original Message-
From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk]
Sent: Monday, October 03, 2011 4:04 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection

Jus to confirm, you don't allow outbound SMTP from anything other than your
corporate SMTP boxes do you?

From: John Aldrich [jaldr...@blueridgecarpet.com]
Sent: 03 October 2011 7:59 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection

Email blocklist: cbl.abuseat.org for attempting to make contact to a Torpig
Command and Control server at 91.20.221.209, with contents unique to Torpig
CC command protocols.



From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk]
Sent: Monday, October 03, 2011 1:54 PM
To: NT System Admin Issues
Subject: RE: Torpig/Anserin/Mebroot infection

Can you expand on blacklisted?  Which blacklist and for what type of
traffic?

From: John Aldrich [jaldr...@blueridgecarpet.com]
Sent: 03 October 2011 6:22 PM
To: NT System Admin Issues
Subject: Torpig/Anserin/Mebroot infection
So, our external IP is blacklisted because apparently one of our machines is
infected with a banking Trojan. Short of going to each and every individual
machine on the network, the only thing I can think of to do is to set up
logging of the ASA to a syslog server. I have downloaded and installed a
trial version of Kiwi syslog, but I can’t figure out how to configure it to
forward the log files to my system.

Anyone here able to provide a good how-to? I *did* Google, but apparently my
Google-fu sucks, as I wasn’t able to find instructions that made sense to
me.

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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Registered in England and Wales No. 402570
VAT Registration  GB 100 1464 84

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RE: video surveillance software recommendations

2011-10-03 Thread Thomas Mullins
Thanks Matthew,

We have the cameras.  I will check this product out.  

Shane


-Original Message-
From: Matthew W. Ross [mailto:mr...@ephrataschools.org] 
Sent: Monday, October 03, 2011 4:46 PM
To: NT System Admin Issues
Subject: Re: video surveillance software recommendations

I am assuming you need an IP camera solution. If I am incorrect in my 
assumption, I apologize.

We have used the Milestone XProtect product with good success for the past 
year. Cost is a concern for us, so we went with the Essentials edition, which 
basically boils down to $50 per camera licensing costs on a single server. With 
your larger environment, you may wish to use some of their higher-tier 
solutions.

http://www.milestonesys.com/


--Matt Ross
Ephrata School District


- Original Message -
From: Thomas Mullins
[mailto:tsmull...@wise.k12.va.us]
To: NT System Admin Issues
[mailto:ntsysadmin@lyris.sunbelt-software.com]
Sent: Mon, 03 Oct 2011
13:10:27 -0700
Subject: video surveillance software recommendations


 Good afternoon everyone,
 
 Does anyone have a recommendation for some video surveillance software?  We
 have about 10 sites, and most sites have about 16 cameras.
 
 This project has landed in my lap.  The software we are currently using is
 extremely buggy.  Support has expired, and the cost to renew this software
 is extremely high.  I am looking to migrate to a new product.  Cost is a
 concern, but not the major concern.  We need something we can count on.
 
 Shane
 
 
 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~
 
 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
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Re: Torpig/Anserin/Mebroot infection

2011-10-03 Thread John Aldrich
On Mon October 3 2011, you wrote:
 On 3 Oct 2011 at 16:14, John Aldrich  wrote:
  We don't have a mail server here. Our ISP hosts our email for us, so
  yeah, we do allow SMTP out. I wonder if there's a way to force all
  port 25 traffic to one IP in the firewall?
 
 There's usually a way to limit port-25 traffic to only one IP.  It won't
 force the traffic (redirect it), but it will prevent infected machines
 from sending to port 25 elsewhere.
 
That'll help with spam bots and such, but it wouldn't help in this case. :D

-- 
Thanks,
John Aldrich
Blueridge Industries
IT Manager

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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Re: Something hilarious to start your weeks off.

2011-10-03 Thread Ben Scott
On Mon, Oct 3, 2011 at 9:15 AM, David Lum david@nwea.org wrote:
 Which somehow reminds me of a story of someone who wished he
 could name a troublesome server “mypants”, so when it went down…well…

  (Some versions of) SunOS/Solaris, by default, when told to ping a
host XYZ, just report XYZ is alive if it gets a response.  This led
to a former cow-orker of mine naming a box elvis, just so he could
ping it from a Sun.

-- Ben

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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Re: Migrating OpenLDAP users into AD

2011-10-03 Thread Ben Scott
On Mon, Oct 3, 2011 at 11:37 AM, Crawford, Scott crawfo...@evangel.edu wrote:
 RE: This is a fairly common model and there’s not really anything wrong with
 it.
 Why is it such a common model? I see it a lot too, and it always frustrates
 me that they don’t simply use the credentials supplied by the user to
 attempt to bind to AD.

  I'm confident laziness is the most common reason, but for a minority
of cases, some scenarios have a need to identify things in the
directory independently of a user doing something against that
directory.  In other words, the server needs to look something up
without having a user's credentials handy to do so.

  There may also be a performance/security thing.  If you're dealing
with a LDAP-Unix gateway (making your LDAP accounts look like
traditional Unix accounts), authenticating each user doing something
would require that many different LDAP connections, and arguably the
host should cache them separately as well (since if you care to do
this you presumably have users with different accesses to your
directory).  As having one account for the host that has read-only
access, the host can just use one connection and cache for everybody.

  But whether either of these possibilities apply depends entirely on
the scenario.

-- Ben

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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Re: Fiber splice question

2011-10-03 Thread Ben Scott
On Mon, Oct 3, 2011 at 9:23 AM, Thomas Mullins tsmull...@wise.k12.va.us wrote:
 The original piece of fiber was multimode.  The local school had an outside
 company splice the damaged section.  This company made the splice with
 single mode fiber.

  As others have said, (1) that won't work, and (2) never use that
company for fiber work again.

  It is possible to go from one type to the other, *if* you use
something called a mode conditioning cable, but I don't recall if
you can go back again, and mode conditioning cables aren't used in
splices.

-- Ben

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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Re: Favorite switches anyone

2011-10-03 Thread Ben Scott
On Mon, Oct 3, 2011 at 10:12 AM, Tom Miller tmil...@hnncsb.org wrote:
 I need some small 1 GB POE switches here for a separate wireless network.
 12-16 ports per switch is all I need.

  HP ProCurve.  Rock solid.  Cost effective.  Warrantied and supported
forever.  So far, ProCurve support has avoiding turning into the
suck-fest that much of the rest of HP support has.

 My reseller somehow ordered the wrong switch model for me and
 now HP is being obsterperous about returning it.

  How is that your problem and not the reseller's problem?

  We normally buy our ProCurve's through a reseller, so we never have
to talk to HP's craptacular sales organization.  If the reseller
screws up, the reseller fixes it.  If we want to return something
because we changed our mind, the reseller processes the return (and
charges us a hefty restocking fee, but that's fair).

-- Ben

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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Re: video surveillance software recommendations

2011-10-03 Thread Ben Scott
On Mon, Oct 3, 2011 at 4:10 PM, Thomas Mullins tsmull...@wise.k12.va.us wrote:
 Does anyone have a recommendation for some video surveillance software?

  I can tell you *not* to buy anything from Honeywell or from Stanley
Convergent Security.

  Beyond that, I dunno.  Let me know if you find something good, so
far it's been turtles all the way down here...

-- Ben

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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Re: Migrating OpenLDAP users into AD

2011-10-03 Thread Steve Kradel
Brian explained this properly a few posts back: applications built
around generic LDAP must figure out the user's DN based on
username/email/UPN that the user typed in, before an attempt to
validate the supplied credential can be made.  That's where the
service account comes in... it just has to search out that user
account.  Non-AD LDAP servers do not have any common concept of
letting a user bind with a bare username or UPN.

Hey, AD-integrated apps have to do this too, and they have a
credential squirreled away in a file somewhere--okay, it's heavily
obfuscated, but the machine account secret isn't magic.  Same deal
with a Kerberos keystore.

I would note that most non-AD LDAP DSAs allow anonymous to search by
default.  Requiring a bind before doing certain UNIX'y things (I'm
looking at you, automountd) remains a bit kludgy.

--Steve

On Mon, Oct 3, 2011 at 10:22 PM, Ben Scott mailvor...@gmail.com wrote:
 On Mon, Oct 3, 2011 at 11:37 AM, Crawford, Scott crawfo...@evangel.edu 
 wrote:
 RE: This is a fairly common model and there’s not really anything wrong with
 it.
 Why is it such a common model? I see it a lot too, and it always frustrates
 me that they don’t simply use the credentials supplied by the user to
 attempt to bind to AD.

  I'm confident laziness is the most common reason, but for a minority
 of cases, some scenarios have a need to identify things in the
 directory independently of a user doing something against that
 directory.  In other words, the server needs to look something up
 without having a user's credentials handy to do so.

  There may also be a performance/security thing.  If you're dealing
 with a LDAP-Unix gateway (making your LDAP accounts look like
 traditional Unix accounts), authenticating each user doing something
 would require that many different LDAP connections, and arguably the
 host should cache them separately as well (since if you care to do
 this you presumably have users with different accesses to your
 directory).  As having one account for the host that has read-only
 access, the host can just use one connection and cache for everybody.

  But whether either of these possibilities apply depends entirely on
 the scenario.

 -- Ben


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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