RE: Corporate antivirus recommendation - for external laptops

2008-08-27 Thread Ralph Smith

Stu,

I am curios why the recommendation is to set the update server to be
primarily the internal VIPRE, especially for the first definition
updates.

On our broadband connection we only get 384K upload speeds, and that
first definition update after installing is quite large, isn't it?  

Is there any real reason the laptops shouldn't get their definition
updates directly from Sunbelt as a first choice?

Ralph



-Original Message-
From: Stu Sjouwerman [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, August 26, 2008 5:33 PM
To: NT System Admin Issues
Subject: RE: Corporate antivirus recommendation - for external laptops

OK, here is the answer from Product Management on this topic. It can be
done and here is how:

In order to enable VIPRE agents on a computer connected to the Internet
without VPN access to function normally and connect to VIPRE Enterprise
in a private network, the administrator will need to do the following:

1. Install the VIPRE Enterprise service on a server.

2. Set up a NAT between the servers public IP address and private
address so that all incoming connections on port 18082 are automatically
forwarded to the VIPRE server. (tcp traffic)

3. Create a policy specifically for agents connecting via the Internet

4. Port usage is configured by policy (Agent Settings tab), the default
port is 18082 for all communication between the agent and the service 

5. Some firewalls may block SOAP over HTTP. You will need make sure your
firewall allows this communication type.

6. Configure your policy (Agent settings tab) to contain the public IP
address for both the Policy and Update servers (in this instance we
recommend they are the same server). Also, check the box to save the
address as the IP address.

7. Creating an agent is done by running the deployment wizard on the
policy in question and selecting the radio button for Deployment
Package, then selecting the type of installer desired. Either an MSI or
Self Extracting Executable is recommended for this process.

8. The administrator will then need to distribute this installer to
their clients by whatever method required by their company.

9. The client should install the agent while connected to the Internet.
At install time, the agent needs to communicate with the VIPRE
Enterprise service in order to obtain the full policy and initial threat
definitions

Some Considerations when configuring the policy:

1. You may not be able to ping the agents in the wild, therefore the
Agent status heartbeat every  minutes interval needs to be set to a
value acceptable to the administrator. The agent will only be able to
obtain a policy change when it makes periodic hello calls back into the
service. Initially when the agents are first deployed the administrator
may want to set this to a lower value until the policy is configured to
the administrator's satisfaction. At this time, the administrator may
want to increase that interval in order to decrease the traffic between
the agent and the service.

2. Threat database updates, the agent will be able to obtain threat
database updates directly from the server, if for some reason it is
unable to connect to that server the agent can be configured to obtain
threat database updates directly from Sunbelt. Simply check the box
(Download via the Internet if local updates are unavailable) on the
Agent Settings tab of the policy.

3. Throttling the threat database updates will be very important as well
to keep from saturating the connection to the Internet with threat db
update traffic. By default, the application is set with a 100ms interval
between 67KB chunks of data sent to the agent. This delay interval can
be set anywhere from 0 all the way up to 60,000ms or 60 seconds between
chunks. Therefore, even if you have very narrow network pipe you should
still be able to satisfy the threat database update requests without
saturating your network.

 
Warm regards,

Stu




-Original Message-
From: Ralph Smith [mailto:[EMAIL PROTECTED] 
Sent: Monday, August 25, 2008 8:55 PM
To: NT System Admin Issues
Subject: RE: Corporate antivirus recommendation - for external laptops

Another option maybe - if the AV product can be forced to check in
though a script(can VIPRE?), and you can set up a VPN with something
like OpenVPN or Cisco VPN client command line, you could create a script
to run once a day that connects the VPN, forces the AV to check in, then
disconnects the VPN.
Just thinking out loud.

-Original Message-
From: Stu Sjouwerman [mailto:[EMAIL PROTECTED] 
Sent: Monday, August 25, 2008 8:35 PM
To: NT System Admin Issues
Subject: RE: Corporate antivirus recommendation - for external laptops

I think yes, but I'm going to make sure and ask the lead dev !!

Stu 

-Original Message-
From: Ralph Smith [mailto:[EMAIL PROTECTED] 
Sent: Monday, August 25, 2008 7:36 PM
To: NT System Admin Issues
Subject: RE: Corporate antivirus recommendation - for external laptops

You mean you would like

Re: Corporate antivirus recommendation - for external laptops

2008-08-27 Thread Jon Harris
My bet is like most products if you do not update from the monitoring server
you don't get the monitoring statistics.

Jon

On Wed, Aug 27, 2008 at 8:52 AM, Ralph Smith [EMAIL PROTECTED]wrote:


 Stu,

 I am curios why the recommendation is to set the update server to be
 primarily the internal VIPRE, especially for the first definition
 updates.

 On our broadband connection we only get 384K upload speeds, and that
 first definition update after installing is quite large, isn't it?

 Is there any real reason the laptops shouldn't get their definition
 updates directly from Sunbelt as a first choice?

 Ralph



 -Original Message-
 From: Stu Sjouwerman [mailto:[EMAIL PROTECTED]
  Sent: Tuesday, August 26, 2008 5:33 PM
 To: NT System Admin Issues
 Subject: RE: Corporate antivirus recommendation - for external laptops

 OK, here is the answer from Product Management on this topic. It can be
 done and here is how:

 In order to enable VIPRE agents on a computer connected to the Internet
 without VPN access to function normally and connect to VIPRE Enterprise
 in a private network, the administrator will need to do the following:

 1. Install the VIPRE Enterprise service on a server.

 2. Set up a NAT between the servers public IP address and private
 address so that all incoming connections on port 18082 are automatically
 forwarded to the VIPRE server. (tcp traffic)

 3. Create a policy specifically for agents connecting via the Internet

 4. Port usage is configured by policy (Agent Settings tab), the default
 port is 18082 for all communication between the agent and the service

 5. Some firewalls may block SOAP over HTTP. You will need make sure your
 firewall allows this communication type.

 6. Configure your policy (Agent settings tab) to contain the public IP
 address for both the Policy and Update servers (in this instance we
 recommend they are the same server). Also, check the box to save the
 address as the IP address.

 7. Creating an agent is done by running the deployment wizard on the
 policy in question and selecting the radio button for Deployment
 Package, then selecting the type of installer desired. Either an MSI or
 Self Extracting Executable is recommended for this process.

 8. The administrator will then need to distribute this installer to
 their clients by whatever method required by their company.

 9. The client should install the agent while connected to the Internet.
 At install time, the agent needs to communicate with the VIPRE
 Enterprise service in order to obtain the full policy and initial threat
 definitions

 Some Considerations when configuring the policy:

 1. You may not be able to ping the agents in the wild, therefore the
 Agent status heartbeat every  minutes interval needs to be set to a
 value acceptable to the administrator. The agent will only be able to
 obtain a policy change when it makes periodic hello calls back into the
 service. Initially when the agents are first deployed the administrator
 may want to set this to a lower value until the policy is configured to
 the administrator's satisfaction. At this time, the administrator may
 want to increase that interval in order to decrease the traffic between
 the agent and the service.

 2. Threat database updates, the agent will be able to obtain threat
 database updates directly from the server, if for some reason it is
 unable to connect to that server the agent can be configured to obtain
 threat database updates directly from Sunbelt. Simply check the box
 (Download via the Internet if local updates are unavailable) on the
 Agent Settings tab of the policy.

 3. Throttling the threat database updates will be very important as well
 to keep from saturating the connection to the Internet with threat db
 update traffic. By default, the application is set with a 100ms interval
 between 67KB chunks of data sent to the agent. This delay interval can
 be set anywhere from 0 all the way up to 60,000ms or 60 seconds between
 chunks. Therefore, even if you have very narrow network pipe you should
 still be able to satisfy the threat database update requests without
 saturating your network.


 Warm regards,

 Stu




 -Original Message-
 From: Ralph Smith [mailto:[EMAIL PROTECTED]
 Sent: Monday, August 25, 2008 8:55 PM
 To: NT System Admin Issues
 Subject: RE: Corporate antivirus recommendation - for external laptops

 Another option maybe - if the AV product can be forced to check in
 though a script(can VIPRE?), and you can set up a VPN with something
 like OpenVPN or Cisco VPN client command line, you could create a script
 to run once a day that connects the VPN, forces the AV to check in, then
 disconnects the VPN.
 Just thinking out loud.

 -Original Message-
 From: Stu Sjouwerman [mailto:[EMAIL PROTECTED]
 Sent: Monday, August 25, 2008 8:35 PM
 To: NT System Admin Issues
 Subject: RE: Corporate antivirus recommendation - for external laptops

 I think yes, but I'm going to make

RE: Corporate antivirus recommendation - for external laptops

2008-08-27 Thread Ralph Smith
 

VIPRE has separate settings for the policy\reporting server and the
update server.

 

--

 

 

My bet is like most products if you do not update from the monitoring
server you don't get the monitoring statistics.

 

Jon

 

 



From: Jon Harris [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, August 27, 2008 9:14 AM
To: NT System Admin Issues
Subject: Re: Corporate antivirus recommendation - for external laptops

 

 

 

Confidentiality Notice: 

--



This communication, including any attachments, may contain confidential 
information and is intended only for the individual or entity to whom it is 
addressed. Any review, dissemination, or copying of this communication by 
anyone other than the intended recipient is strictly prohibited. If you are not 
the intended recipient, please contact the sender by reply email, delete and 
destroy all copies of the original message.

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

RE: Corporate antivirus recommendation - for external laptops

2008-08-26 Thread John Gwinner
eMail updates wouldn't be so bad, although the return path might be a
little tricky - there's a lot of mail settings to setup.  You'd need to
build in mailbox maintenance.

I don't have an issue opening a port up, however.  

Let's not forget the installation part - some of these laptops are never
in the enterprise.  

So you need some way to install it remotely, usually a web
site/intranet.  So the port is pretty much already open.

You'd also need a way to reject machines or remotely cause an uninstall.
The latter would be a HUGE security hole of course, it would take some
tricky implementation.  For Trend, we can delete the laptop out of the
console and it won't get updates.

Removing an external machine isn't so much a security issue, it's more
of a licensing issue.  

   == John ==
 


 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
 Sent: Monday, August 25, 2008 7:45 PM
 To: NT System Admin Issues
 Subject: RE: Corporate antivirus recommendation - for external laptops
 
 That would be sweet..Umm very sweet indeed..  Talk about a simplified
 rock solid compliance tool for remote offices and at home/on the road
 employees.
 
 -Original Message-
 From: Ralph Smith [mailto:[EMAIL PROTECTED]
 Sent: Monday, August 25, 2008 8:59 PM
 To: NT System Admin Issues
 Subject: RE: Corporate antivirus recommendation - for external laptops
 
 What would be cool would be an AV agent that could generate an email
 with it's data  - could be encrypted - and send it to an email account
 on your domain that is checked by the AV server.  The server then
reads
 the email, updates the database and deletes the email.  No open ports
on
 the firewall, no special VPN to set up.  Could something like that be
 workable?
 
 -Original Message-
 From: Stu Sjouwerman [mailto:[EMAIL PROTECTED]
 Sent: Monday, August 25, 2008 8:35 PM
 To: NT System Admin Issues
 Subject: RE: Corporate antivirus recommendation - for external laptops
 
 I think yes, but I'm going to make sure and ask the lead dev !!
 
 Stu
 
 -Original Message-
 From: Ralph Smith [mailto:[EMAIL PROTECTED]
 Sent: Monday, August 25, 2008 7:36 PM
 To: NT System Admin Issues
 Subject: RE: Corporate antivirus recommendation - for external laptops
 
 You mean you would like it to check in for status and reporting
 purposes?
 With VIPRE, or any other product that has similar options, what would
 happen if you set the update options for laptops to update from
 Sunbelt's servers over the Internet, but set the policy\reporting
server
 to the public IP address on your router, and port forwarded those
ports
 to your VIPRE server.
 Would that work?
 
 -Original Message-
 From: Andy Shook [mailto:[EMAIL PROTECTED]
 Sent: Monday, August 25, 2008 7:19 PM
 To: NT System Admin Issues
 Subject: RE: Corporate antivirus recommendation - for external laptops
 
 Vipre\CSE has the option to get update from the Internet if internal
 servers are not available.  Works very well...
 
 Shook
 
 
 From: Matt Plahtinsky [EMAIL PROTECTED]
 Sent: Monday, August 25, 2008 7:15 PM
 To: NT System Admin Issues
 Subject: Re: Corporate antivirus recommendation - for external laptops
 
 Good question!  I just sent this exact same question into sunbelts
 support page this morning.  Were in the same boat.  Our laptop users
 only connect to our network a few times a year but we still provide
 remote support.  We need an antivirus product that will check in with
us
 every time its online.
 
 Matt
 
 
 
 On 8/25/08, John Gwinner [EMAIL PROTECTED] wrote:
  I went through all of the emails, and didn't see much on this ...
what
 
  A/V solutions work OK with distributed clients, meaning someone
who's
  never been inside the firewall or VPN'd so that Group Policy could
  install it?
 
 
  We have a lot of laptops that never set foot in our office, and I'd
 like
  to protect them centrally to reduce ownership costs, make
  troubleshooting easier, and allow us to proactively spot things like
  common infections.
 
 
 
  So far Trend's OfficeScan and Panda are about the only ones that
seem
 to
  do that.
 
 
 
  Stu, or anyone else - does anything else work OK for traveling
laptops
 
  (no VPN)?
 
 
 
 == John ==
 
 
  From: Devin Meade [mailto:[EMAIL PROTECTED]
  Sent: Friday, August 22, 2008 11:46 AM
  To: NT System Admin Issues
  Subject: Re: Corporate antivirus recommendation
 
 
 
  I have to agree on number four.  We have more and more laptops and
 this
  is key.  Question - will VIPRE do this?  If so, its on our short
list
 in
  a few months with Trend expires.
 
 
 
  Devin
 
 
 
 
 
  On Fri, Aug 22, 2008 at 12:52 PM, John Gwinner [EMAIL PROTECTED]
  wrote:
 
  Regarding understanding tech's, I think that's anywhere these days.
 
 
 
  My top three requirements would be:
 
 
 
  1)  Excellent threat detection record and frequent updates to
 threat
  definitions.
 
  2)  Good admin

RE: Corporate antivirus recommendation - for external laptops

2008-08-26 Thread Stu Sjouwerman
OK, here is the answer from Product Management on this topic. It can be
done and here is how:

In order to enable VIPRE agents on a computer connected to the Internet
without VPN access to function normally and connect to VIPRE Enterprise
in a private network, the administrator will need to do the following:

1. Install the VIPRE Enterprise service on a server.

2. Set up a NAT between the servers public IP address and private
address so that all incoming connections on port 18082 are automatically
forwarded to the VIPRE server. (tcp traffic)

3. Create a policy specifically for agents connecting via the Internet

4. Port usage is configured by policy (Agent Settings tab), the default
port is 18082 for all communication between the agent and the service 

5. Some firewalls may block SOAP over HTTP. You will need make sure your
firewall allows this communication type.

6. Configure your policy (Agent settings tab) to contain the public IP
address for both the Policy and Update servers (in this instance we
recommend they are the same server). Also, check the box to save the
address as the IP address.

7. Creating an agent is done by running the deployment wizard on the
policy in question and selecting the radio button for Deployment
Package, then selecting the type of installer desired. Either an MSI or
Self Extracting Executable is recommended for this process.

8. The administrator will then need to distribute this installer to
their clients by whatever method required by their company.

9. The client should install the agent while connected to the Internet.
At install time, the agent needs to communicate with the VIPRE
Enterprise service in order to obtain the full policy and initial threat
definitions

Some Considerations when configuring the policy:

1. You may not be able to ping the agents in the wild, therefore the
Agent status heartbeat every  minutes interval needs to be set to a
value acceptable to the administrator. The agent will only be able to
obtain a policy change when it makes periodic hello calls back into the
service. Initially when the agents are first deployed the administrator
may want to set this to a lower value until the policy is configured to
the administrator's satisfaction. At this time, the administrator may
want to increase that interval in order to decrease the traffic between
the agent and the service.

2. Threat database updates, the agent will be able to obtain threat
database updates directly from the server, if for some reason it is
unable to connect to that server the agent can be configured to obtain
threat database updates directly from Sunbelt. Simply check the box
(Download via the Internet if local updates are unavailable) on the
Agent Settings tab of the policy.

3. Throttling the threat database updates will be very important as well
to keep from saturating the connection to the Internet with threat db
update traffic. By default, the application is set with a 100ms interval
between 67KB chunks of data sent to the agent. This delay interval can
be set anywhere from 0 all the way up to 60,000ms or 60 seconds between
chunks. Therefore, even if you have very narrow network pipe you should
still be able to satisfy the threat database update requests without
saturating your network.

 
Warm regards,

Stu




-Original Message-
From: Ralph Smith [mailto:[EMAIL PROTECTED] 
Sent: Monday, August 25, 2008 8:55 PM
To: NT System Admin Issues
Subject: RE: Corporate antivirus recommendation - for external laptops

Another option maybe - if the AV product can be forced to check in
though a script(can VIPRE?), and you can set up a VPN with something
like OpenVPN or Cisco VPN client command line, you could create a script
to run once a day that connects the VPN, forces the AV to check in, then
disconnects the VPN.
Just thinking out loud.

-Original Message-
From: Stu Sjouwerman [mailto:[EMAIL PROTECTED] 
Sent: Monday, August 25, 2008 8:35 PM
To: NT System Admin Issues
Subject: RE: Corporate antivirus recommendation - for external laptops

I think yes, but I'm going to make sure and ask the lead dev !!

Stu 

-Original Message-
From: Ralph Smith [mailto:[EMAIL PROTECTED] 
Sent: Monday, August 25, 2008 7:36 PM
To: NT System Admin Issues
Subject: RE: Corporate antivirus recommendation - for external laptops

You mean you would like it to check in for status and reporting
purposes?
With VIPRE, or any other product that has similar options, what would
happen if you set the update options for laptops to update from
Sunbelt's servers over the Internet, but set the policy\reporting server
to the public IP address on your router, and port forwarded those ports
to your VIPRE server.
Would that work?

-Original Message-
From: Andy Shook [mailto:[EMAIL PROTECTED]
Sent: Monday, August 25, 2008 7:19 PM
To: NT System Admin Issues
Subject: RE: Corporate antivirus recommendation - for external laptops

Vipre\CSE has the option to get update from the Internet

RE: Corporate antivirus recommendation - for external laptops

2008-08-26 Thread Sam Cayze
Stu, is this encrypted/SSL traffic?  I doubt many will enable this if
not.  I wouldn't allow anything NATed unless SSL.

PS - Thanks for the great explanation/tuturial!

Regards, Sam

-Original Message-
From: Stu Sjouwerman [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, August 26, 2008 4:33 PM
To: NT System Admin Issues
Subject: RE: Corporate antivirus recommendation - for external laptops

OK, here is the answer from Product Management on this topic. It can be
done and here is how:

In order to enable VIPRE agents on a computer connected to the Internet
without VPN access to function normally and connect to VIPRE Enterprise
in a private network, the administrator will need to do the following:

1. Install the VIPRE Enterprise service on a server.

2. Set up a NAT between the servers public IP address and private
address so that all incoming connections on port 18082 are automatically
forwarded to the VIPRE server. (tcp traffic)

3. Create a policy specifically for agents connecting via the Internet

4. Port usage is configured by policy (Agent Settings tab), the default
port is 18082 for all communication between the agent and the service 

5. Some firewalls may block SOAP over HTTP. You will need make sure your
firewall allows this communication type.

6. Configure your policy (Agent settings tab) to contain the public IP
address for both the Policy and Update servers (in this instance we
recommend they are the same server). Also, check the box to save the
address as the IP address.

7. Creating an agent is done by running the deployment wizard on the
policy in question and selecting the radio button for Deployment
Package, then selecting the type of installer desired. Either an MSI or
Self Extracting Executable is recommended for this process.

8. The administrator will then need to distribute this installer to
their clients by whatever method required by their company.

9. The client should install the agent while connected to the Internet.
At install time, the agent needs to communicate with the VIPRE
Enterprise service in order to obtain the full policy and initial threat
definitions

Some Considerations when configuring the policy:

1. You may not be able to ping the agents in the wild, therefore the
Agent status heartbeat every  minutes interval needs to be set to a
value acceptable to the administrator. The agent will only be able to
obtain a policy change when it makes periodic hello calls back into the
service. Initially when the agents are first deployed the administrator
may want to set this to a lower value until the policy is configured to
the administrator's satisfaction. At this time, the administrator may
want to increase that interval in order to decrease the traffic between
the agent and the service.

2. Threat database updates, the agent will be able to obtain threat
database updates directly from the server, if for some reason it is
unable to connect to that server the agent can be configured to obtain
threat database updates directly from Sunbelt. Simply check the box
(Download via the Internet if local updates are unavailable) on the
Agent Settings tab of the policy.

3. Throttling the threat database updates will be very important as well
to keep from saturating the connection to the Internet with threat db
update traffic. By default, the application is set with a 100ms interval
between 67KB chunks of data sent to the agent. This delay interval can
be set anywhere from 0 all the way up to 60,000ms or 60 seconds between
chunks. Therefore, even if you have very narrow network pipe you should
still be able to satisfy the threat database update requests without
saturating your network.

 
Warm regards,

Stu




-Original Message-
From: Ralph Smith [mailto:[EMAIL PROTECTED]
Sent: Monday, August 25, 2008 8:55 PM
To: NT System Admin Issues
Subject: RE: Corporate antivirus recommendation - for external laptops

Another option maybe - if the AV product can be forced to check in
though a script(can VIPRE?), and you can set up a VPN with something
like OpenVPN or Cisco VPN client command line, you could create a script
to run once a day that connects the VPN, forces the AV to check in, then
disconnects the VPN.
Just thinking out loud.

-Original Message-
From: Stu Sjouwerman [mailto:[EMAIL PROTECTED]
Sent: Monday, August 25, 2008 8:35 PM
To: NT System Admin Issues
Subject: RE: Corporate antivirus recommendation - for external laptops

I think yes, but I'm going to make sure and ask the lead dev !!

Stu 

-Original Message-
From: Ralph Smith [mailto:[EMAIL PROTECTED]
Sent: Monday, August 25, 2008 7:36 PM
To: NT System Admin Issues
Subject: RE: Corporate antivirus recommendation - for external laptops

You mean you would like it to check in for status and reporting
purposes?
With VIPRE, or any other product that has similar options, what would
happen if you set the update options for laptops to update from
Sunbelt's servers over the Internet, but set the policy

RE: Corporate antivirus recommendation - for external laptops

2008-08-25 Thread John Gwinner
I went through all of the emails, and didn't see much on this ... what
A/V solutions work OK with distributed clients, meaning someone who's
never been inside the firewall or VPN'd so that Group Policy could
install it?


We have a lot of laptops that never set foot in our office, and I'd like
to protect them centrally to reduce ownership costs, make
troubleshooting easier, and allow us to proactively spot things like
common infections.

 

So far Trend's OfficeScan and Panda are about the only ones that seem to
do that.

 

Stu, or anyone else - does anything else work OK for traveling laptops
(no VPN)?

 

   == John ==
 

From: Devin Meade [mailto:[EMAIL PROTECTED] 
Sent: Friday, August 22, 2008 11:46 AM
To: NT System Admin Issues
Subject: Re: Corporate antivirus recommendation

 

I have to agree on number four.  We have more and more laptops and this
is key.  Question - will VIPRE do this?  If so, its on our short list in
a few months with Trend expires.

 

Devin 



 

On Fri, Aug 22, 2008 at 12:52 PM, John Gwinner [EMAIL PROTECTED]
wrote:

Regarding understanding tech's, I think that's anywhere these days.

 

My top three requirements would be:

 

1)  Excellent threat detection record and frequent updates to threat
definitions.

2)  Good admin interface with easy and reliable remote installs.

3)  Good deep scanning ability of clients with a real-time scan that
doesn't hog resources.

 

For our needs I'd add:

4)Ability for external laptops that have never been in the office to
get updates

Panda says they do 4, but I evaluated it and it didn't seem to be as
well integrated as Trend.  Every time I've evaluated our situation I've
stuck with Trend.  Some of our users revolt and purchase Symantec
because it's the standard.  *sigh*

We're a consulting company and 95% of our users have never stepped foot
in the office, so I need something that works well outside the firewall.

   == John ==
 

From: James Kerr [mailto:[EMAIL PROTECTED] 
Sent: Friday, August 22, 2008 9:12 AM 


To: NT System Admin Issues

Subject: Re: Corporate antivirus recommendation 

 

I want to dump trend just so I don't have to hear their horrendous hold
song anymore. That and the more then one hour hold times to speak to a
tech then when I get a tech there is a 50/50 chance I wont be able to
understand him or her.

 

James

 

 

 




-- 
Devin

 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

Re: Corporate antivirus recommendation - for external laptops

2008-08-25 Thread Matt Plahtinsky
Good question!  I just sent this exact same question into sunbelts
support page this morning.  Were in the same boat.  Our laptop users
only connect to our network a few times a year but we still provide
remote support.  We need an antivirus product that will check in with
us every time its online.

Matt



On 8/25/08, John Gwinner [EMAIL PROTECTED] wrote:
 I went through all of the emails, and didn't see much on this ... what
 A/V solutions work OK with distributed clients, meaning someone who's
 never been inside the firewall or VPN'd so that Group Policy could
 install it?


 We have a lot of laptops that never set foot in our office, and I'd like
 to protect them centrally to reduce ownership costs, make
 troubleshooting easier, and allow us to proactively spot things like
 common infections.



 So far Trend's OfficeScan and Panda are about the only ones that seem to
 do that.



 Stu, or anyone else - does anything else work OK for traveling laptops
 (no VPN)?



== John ==


 From: Devin Meade [mailto:[EMAIL PROTECTED]
 Sent: Friday, August 22, 2008 11:46 AM
 To: NT System Admin Issues
 Subject: Re: Corporate antivirus recommendation



 I have to agree on number four.  We have more and more laptops and this
 is key.  Question - will VIPRE do this?  If so, its on our short list in
 a few months with Trend expires.



 Devin





 On Fri, Aug 22, 2008 at 12:52 PM, John Gwinner [EMAIL PROTECTED]
 wrote:

 Regarding understanding tech's, I think that's anywhere these days.



 My top three requirements would be:



 1)  Excellent threat detection record and frequent updates to threat
 definitions.

 2)  Good admin interface with easy and reliable remote installs.

 3)  Good deep scanning ability of clients with a real-time scan that
 doesn't hog resources.



 For our needs I'd add:

 4)Ability for external laptops that have never been in the office to
 get updates

 Panda says they do 4, but I evaluated it and it didn't seem to be as
 well integrated as Trend.  Every time I've evaluated our situation I've
 stuck with Trend.  Some of our users revolt and purchase Symantec
 because it's the standard.  *sigh*

 We're a consulting company and 95% of our users have never stepped foot
 in the office, so I need something that works well outside the firewall.

== John ==


 From: James Kerr [mailto:[EMAIL PROTECTED]
 Sent: Friday, August 22, 2008 9:12 AM


 To: NT System Admin Issues

 Subject: Re: Corporate antivirus recommendation



 I want to dump trend just so I don't have to hear their horrendous hold
 song anymore. That and the more then one hour hold times to speak to a
 tech then when I get a tech there is a 50/50 chance I wont be able to
 understand him or her.



 James










 --
 Devin





 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

-- 
Sent from Gmail for mobile | mobile.google.com

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~


RE: Corporate antivirus recommendation - for external laptops

2008-08-25 Thread Andy Shook
Vipre\CSE has the option to get update from the Internet if internal servers 
are not availble.  Works very well...

Shook


From: Matt Plahtinsky [EMAIL PROTECTED]
Sent: Monday, August 25, 2008 7:15 PM
To: NT System Admin Issues
Subject: Re: Corporate antivirus recommendation - for external laptops

Good question!  I just sent this exact same question into sunbelts
support page this morning.  Were in the same boat.  Our laptop users
only connect to our network a few times a year but we still provide
remote support.  We need an antivirus product that will check in with
us every time its online.

Matt



On 8/25/08, John Gwinner [EMAIL PROTECTED] wrote:
 I went through all of the emails, and didn't see much on this ... what
 A/V solutions work OK with distributed clients, meaning someone who's
 never been inside the firewall or VPN'd so that Group Policy could
 install it?


 We have a lot of laptops that never set foot in our office, and I'd like
 to protect them centrally to reduce ownership costs, make
 troubleshooting easier, and allow us to proactively spot things like
 common infections.



 So far Trend's OfficeScan and Panda are about the only ones that seem to
 do that.



 Stu, or anyone else - does anything else work OK for traveling laptops
 (no VPN)?



== John ==


 From: Devin Meade [mailto:[EMAIL PROTECTED]
 Sent: Friday, August 22, 2008 11:46 AM
 To: NT System Admin Issues
 Subject: Re: Corporate antivirus recommendation



 I have to agree on number four.  We have more and more laptops and this
 is key.  Question - will VIPRE do this?  If so, its on our short list in
 a few months with Trend expires.



 Devin





 On Fri, Aug 22, 2008 at 12:52 PM, John Gwinner [EMAIL PROTECTED]
 wrote:

 Regarding understanding tech's, I think that's anywhere these days.



 My top three requirements would be:



 1)  Excellent threat detection record and frequent updates to threat
 definitions.

 2)  Good admin interface with easy and reliable remote installs.

 3)  Good deep scanning ability of clients with a real-time scan that
 doesn't hog resources.



 For our needs I'd add:

 4)Ability for external laptops that have never been in the office to
 get updates

 Panda says they do 4, but I evaluated it and it didn't seem to be as
 well integrated as Trend.  Every time I've evaluated our situation I've
 stuck with Trend.  Some of our users revolt and purchase Symantec
 because it's the standard.  *sigh*

 We're a consulting company and 95% of our users have never stepped foot
 in the office, so I need something that works well outside the firewall.

== John ==


 From: James Kerr [mailto:[EMAIL PROTECTED]
 Sent: Friday, August 22, 2008 9:12 AM


 To: NT System Admin Issues

 Subject: Re: Corporate antivirus recommendation



 I want to dump trend just so I don't have to hear their horrendous hold
 song anymore. That and the more then one hour hold times to speak to a
 tech then when I get a tech there is a 50/50 chance I wont be able to
 understand him or her.



 James










 --
 Devin





 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

--
Sent from Gmail for mobile | mobile.google.com

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~


RE: Corporate antivirus recommendation - for external laptops

2008-08-25 Thread Stu Sjouwerman
I think yes, but I'm going to make sure and ask the lead dev !!

Stu 

-Original Message-
From: Ralph Smith [mailto:[EMAIL PROTECTED] 
Sent: Monday, August 25, 2008 7:36 PM
To: NT System Admin Issues
Subject: RE: Corporate antivirus recommendation - for external laptops

You mean you would like it to check in for status and reporting
purposes?
With VIPRE, or any other product that has similar options, what would
happen if you set the update options for laptops to update from
Sunbelt's servers over the Internet, but set the policy\reporting server
to the public IP address on your router, and port forwarded those ports
to your VIPRE server.
Would that work?

-Original Message-
From: Andy Shook [mailto:[EMAIL PROTECTED]
Sent: Monday, August 25, 2008 7:19 PM
To: NT System Admin Issues
Subject: RE: Corporate antivirus recommendation - for external laptops

Vipre\CSE has the option to get update from the Internet if internal
servers are not availble.  Works very well...

Shook


From: Matt Plahtinsky [EMAIL PROTECTED]
Sent: Monday, August 25, 2008 7:15 PM
To: NT System Admin Issues
Subject: Re: Corporate antivirus recommendation - for external laptops

Good question!  I just sent this exact same question into sunbelts
support page this morning.  Were in the same boat.  Our laptop users
only connect to our network a few times a year but we still provide
remote support.  We need an antivirus product that will check in with us
every time its online.

Matt



On 8/25/08, John Gwinner [EMAIL PROTECTED] wrote:
 I went through all of the emails, and didn't see much on this ... what

 A/V solutions work OK with distributed clients, meaning someone who's 
 never been inside the firewall or VPN'd so that Group Policy could 
 install it?


 We have a lot of laptops that never set foot in our office, and I'd
like
 to protect them centrally to reduce ownership costs, make 
 troubleshooting easier, and allow us to proactively spot things like 
 common infections.



 So far Trend's OfficeScan and Panda are about the only ones that seem
to
 do that.



 Stu, or anyone else - does anything else work OK for traveling laptops

 (no VPN)?



== John ==


 From: Devin Meade [mailto:[EMAIL PROTECTED]
 Sent: Friday, August 22, 2008 11:46 AM
 To: NT System Admin Issues
 Subject: Re: Corporate antivirus recommendation



 I have to agree on number four.  We have more and more laptops and
this
 is key.  Question - will VIPRE do this?  If so, its on our short list
in
 a few months with Trend expires.



 Devin





 On Fri, Aug 22, 2008 at 12:52 PM, John Gwinner [EMAIL PROTECTED]
 wrote:

 Regarding understanding tech's, I think that's anywhere these days.



 My top three requirements would be:



 1)  Excellent threat detection record and frequent updates to
threat
 definitions.

 2)  Good admin interface with easy and reliable remote installs.

 3)  Good deep scanning ability of clients with a real-time scan
that
 doesn't hog resources.



 For our needs I'd add:

 4)Ability for external laptops that have never been in the office
to
 get updates

 Panda says they do 4, but I evaluated it and it didn't seem to be as 
 well integrated as Trend.  Every time I've evaluated our situation
I've
 stuck with Trend.  Some of our users revolt and purchase Symantec 
 because it's the standard.  *sigh*

 We're a consulting company and 95% of our users have never stepped
foot
 in the office, so I need something that works well outside the
firewall.

== John ==


 From: James Kerr [mailto:[EMAIL PROTECTED]
 Sent: Friday, August 22, 2008 9:12 AM


 To: NT System Admin Issues

 Subject: Re: Corporate antivirus recommendation



 I want to dump trend just so I don't have to hear their horrendous
hold
 song anymore. That and the more then one hour hold times to speak to a

 tech then when I get a tech there is a 50/50 chance I wont be able to 
 understand him or her.



 James










 --
 Devin





 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
 http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

--
Sent from Gmail for mobile | mobile.google.com

~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~
Confidentiality Notice: 

--



This communication, including any attachments, may contain confidential
information and is intended only for the individual or entity to whom it
is addressed. Any review, dissemination, or copying of this
communication by anyone other than the intended recipient is strictly
prohibited. If you are not the intended recipient, please contact the
sender by reply email, delete and destroy all copies of the original
message.

~ Finally, powerful endpoint security

RE: Corporate antivirus recommendation - for external laptops

2008-08-25 Thread Ralph Smith
Another option maybe - if the AV product can be forced to check in
though a script(can VIPRE?), and you can set up a VPN with something
like OpenVPN or Cisco VPN client command line, you could create a script
to run once a day that connects the VPN, forces the AV to check in, then
disconnects the VPN.
Just thinking out loud.

-Original Message-
From: Stu Sjouwerman [mailto:[EMAIL PROTECTED] 
Sent: Monday, August 25, 2008 8:35 PM
To: NT System Admin Issues
Subject: RE: Corporate antivirus recommendation - for external laptops

I think yes, but I'm going to make sure and ask the lead dev !!

Stu 

-Original Message-
From: Ralph Smith [mailto:[EMAIL PROTECTED] 
Sent: Monday, August 25, 2008 7:36 PM
To: NT System Admin Issues
Subject: RE: Corporate antivirus recommendation - for external laptops

You mean you would like it to check in for status and reporting
purposes?
With VIPRE, or any other product that has similar options, what would
happen if you set the update options for laptops to update from
Sunbelt's servers over the Internet, but set the policy\reporting server
to the public IP address on your router, and port forwarded those ports
to your VIPRE server.
Would that work?

-Original Message-
From: Andy Shook [mailto:[EMAIL PROTECTED]
Sent: Monday, August 25, 2008 7:19 PM
To: NT System Admin Issues
Subject: RE: Corporate antivirus recommendation - for external laptops

Vipre\CSE has the option to get update from the Internet if internal
servers are not availble.  Works very well...

Shook


From: Matt Plahtinsky [EMAIL PROTECTED]
Sent: Monday, August 25, 2008 7:15 PM
To: NT System Admin Issues
Subject: Re: Corporate antivirus recommendation - for external laptops

Good question!  I just sent this exact same question into sunbelts
support page this morning.  Were in the same boat.  Our laptop users
only connect to our network a few times a year but we still provide
remote support.  We need an antivirus product that will check in with us
every time its online.

Matt



On 8/25/08, John Gwinner [EMAIL PROTECTED] wrote:
 I went through all of the emails, and didn't see much on this ... what

 A/V solutions work OK with distributed clients, meaning someone who's 
 never been inside the firewall or VPN'd so that Group Policy could 
 install it?


 We have a lot of laptops that never set foot in our office, and I'd
like
 to protect them centrally to reduce ownership costs, make 
 troubleshooting easier, and allow us to proactively spot things like 
 common infections.



 So far Trend's OfficeScan and Panda are about the only ones that seem
to
 do that.



 Stu, or anyone else - does anything else work OK for traveling laptops

 (no VPN)?



== John ==


 From: Devin Meade [mailto:[EMAIL PROTECTED]
 Sent: Friday, August 22, 2008 11:46 AM
 To: NT System Admin Issues
 Subject: Re: Corporate antivirus recommendation



 I have to agree on number four.  We have more and more laptops and
this
 is key.  Question - will VIPRE do this?  If so, its on our short list
in
 a few months with Trend expires.



 Devin





 On Fri, Aug 22, 2008 at 12:52 PM, John Gwinner [EMAIL PROTECTED]
 wrote:

 Regarding understanding tech's, I think that's anywhere these days.



 My top three requirements would be:



 1)  Excellent threat detection record and frequent updates to
threat
 definitions.

 2)  Good admin interface with easy and reliable remote installs.

 3)  Good deep scanning ability of clients with a real-time scan
that
 doesn't hog resources.



 For our needs I'd add:

 4)Ability for external laptops that have never been in the office
to
 get updates

 Panda says they do 4, but I evaluated it and it didn't seem to be as 
 well integrated as Trend.  Every time I've evaluated our situation
I've
 stuck with Trend.  Some of our users revolt and purchase Symantec 
 because it's the standard.  *sigh*

 We're a consulting company and 95% of our users have never stepped
foot
 in the office, so I need something that works well outside the
firewall.

== John ==


 From: James Kerr [mailto:[EMAIL PROTECTED]
 Sent: Friday, August 22, 2008 9:12 AM


 To: NT System Admin Issues

 Subject: Re: Corporate antivirus recommendation



 I want to dump trend just so I don't have to hear their horrendous
hold
 song anymore. That and the more then one hour hold times to speak to a

 tech then when I get a tech there is a 50/50 chance I wont be able to 
 understand him or her.



 James










 --
 Devin





 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
 http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

--
Sent from Gmail for mobile | mobile.google.com

~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
http://www.sunbeltsoftware.com/Business/VIPRE

RE: Corporate antivirus recommendation - for external laptops

2008-08-25 Thread Ralph Smith
What would be cool would be an AV agent that could generate an email
with it's data  - could be encrypted - and send it to an email account
on your domain that is checked by the AV server.  The server then reads
the email, updates the database and deletes the email.  No open ports on
the firewall, no special VPN to set up.  Could something like that be
workable?

-Original Message-
From: Stu Sjouwerman [mailto:[EMAIL PROTECTED] 
Sent: Monday, August 25, 2008 8:35 PM
To: NT System Admin Issues
Subject: RE: Corporate antivirus recommendation - for external laptops

I think yes, but I'm going to make sure and ask the lead dev !!

Stu 

-Original Message-
From: Ralph Smith [mailto:[EMAIL PROTECTED] 
Sent: Monday, August 25, 2008 7:36 PM
To: NT System Admin Issues
Subject: RE: Corporate antivirus recommendation - for external laptops

You mean you would like it to check in for status and reporting
purposes?
With VIPRE, or any other product that has similar options, what would
happen if you set the update options for laptops to update from
Sunbelt's servers over the Internet, but set the policy\reporting server
to the public IP address on your router, and port forwarded those ports
to your VIPRE server.
Would that work?

-Original Message-
From: Andy Shook [mailto:[EMAIL PROTECTED]
Sent: Monday, August 25, 2008 7:19 PM
To: NT System Admin Issues
Subject: RE: Corporate antivirus recommendation - for external laptops

Vipre\CSE has the option to get update from the Internet if internal
servers are not availble.  Works very well...

Shook


From: Matt Plahtinsky [EMAIL PROTECTED]
Sent: Monday, August 25, 2008 7:15 PM
To: NT System Admin Issues
Subject: Re: Corporate antivirus recommendation - for external laptops

Good question!  I just sent this exact same question into sunbelts
support page this morning.  Were in the same boat.  Our laptop users
only connect to our network a few times a year but we still provide
remote support.  We need an antivirus product that will check in with us
every time its online.

Matt



On 8/25/08, John Gwinner [EMAIL PROTECTED] wrote:
 I went through all of the emails, and didn't see much on this ... what

 A/V solutions work OK with distributed clients, meaning someone who's 
 never been inside the firewall or VPN'd so that Group Policy could 
 install it?


 We have a lot of laptops that never set foot in our office, and I'd
like
 to protect them centrally to reduce ownership costs, make 
 troubleshooting easier, and allow us to proactively spot things like 
 common infections.



 So far Trend's OfficeScan and Panda are about the only ones that seem
to
 do that.



 Stu, or anyone else - does anything else work OK for traveling laptops

 (no VPN)?



== John ==


 From: Devin Meade [mailto:[EMAIL PROTECTED]
 Sent: Friday, August 22, 2008 11:46 AM
 To: NT System Admin Issues
 Subject: Re: Corporate antivirus recommendation



 I have to agree on number four.  We have more and more laptops and
this
 is key.  Question - will VIPRE do this?  If so, its on our short list
in
 a few months with Trend expires.



 Devin





 On Fri, Aug 22, 2008 at 12:52 PM, John Gwinner [EMAIL PROTECTED]
 wrote:

 Regarding understanding tech's, I think that's anywhere these days.



 My top three requirements would be:



 1)  Excellent threat detection record and frequent updates to
threat
 definitions.

 2)  Good admin interface with easy and reliable remote installs.

 3)  Good deep scanning ability of clients with a real-time scan
that
 doesn't hog resources.



 For our needs I'd add:

 4)Ability for external laptops that have never been in the office
to
 get updates

 Panda says they do 4, but I evaluated it and it didn't seem to be as 
 well integrated as Trend.  Every time I've evaluated our situation
I've
 stuck with Trend.  Some of our users revolt and purchase Symantec 
 because it's the standard.  *sigh*

 We're a consulting company and 95% of our users have never stepped
foot
 in the office, so I need something that works well outside the
firewall.

== John ==


 From: James Kerr [mailto:[EMAIL PROTECTED]
 Sent: Friday, August 22, 2008 9:12 AM


 To: NT System Admin Issues

 Subject: Re: Corporate antivirus recommendation



 I want to dump trend just so I don't have to hear their horrendous
hold
 song anymore. That and the more then one hour hold times to speak to a

 tech then when I get a tech there is a 50/50 chance I wont be able to 
 understand him or her.



 James










 --
 Devin





 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
 http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

--
Sent from Gmail for mobile | mobile.google.com

~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
http

RE: Corporate antivirus recommendation - for external laptops

2008-08-25 Thread gsweers
That would be sweet..Umm very sweet indeed..  Talk about a simplified
rock solid compliance tool for remote offices and at home/on the road
employees.

-Original Message-
From: Ralph Smith [mailto:[EMAIL PROTECTED] 
Sent: Monday, August 25, 2008 8:59 PM
To: NT System Admin Issues
Subject: RE: Corporate antivirus recommendation - for external laptops

What would be cool would be an AV agent that could generate an email
with it's data  - could be encrypted - and send it to an email account
on your domain that is checked by the AV server.  The server then reads
the email, updates the database and deletes the email.  No open ports on
the firewall, no special VPN to set up.  Could something like that be
workable?

-Original Message-
From: Stu Sjouwerman [mailto:[EMAIL PROTECTED] 
Sent: Monday, August 25, 2008 8:35 PM
To: NT System Admin Issues
Subject: RE: Corporate antivirus recommendation - for external laptops

I think yes, but I'm going to make sure and ask the lead dev !!

Stu 

-Original Message-
From: Ralph Smith [mailto:[EMAIL PROTECTED] 
Sent: Monday, August 25, 2008 7:36 PM
To: NT System Admin Issues
Subject: RE: Corporate antivirus recommendation - for external laptops

You mean you would like it to check in for status and reporting
purposes?
With VIPRE, or any other product that has similar options, what would
happen if you set the update options for laptops to update from
Sunbelt's servers over the Internet, but set the policy\reporting server
to the public IP address on your router, and port forwarded those ports
to your VIPRE server.
Would that work?

-Original Message-
From: Andy Shook [mailto:[EMAIL PROTECTED]
Sent: Monday, August 25, 2008 7:19 PM
To: NT System Admin Issues
Subject: RE: Corporate antivirus recommendation - for external laptops

Vipre\CSE has the option to get update from the Internet if internal
servers are not availble.  Works very well...

Shook


From: Matt Plahtinsky [EMAIL PROTECTED]
Sent: Monday, August 25, 2008 7:15 PM
To: NT System Admin Issues
Subject: Re: Corporate antivirus recommendation - for external laptops

Good question!  I just sent this exact same question into sunbelts
support page this morning.  Were in the same boat.  Our laptop users
only connect to our network a few times a year but we still provide
remote support.  We need an antivirus product that will check in with us
every time its online.

Matt



On 8/25/08, John Gwinner [EMAIL PROTECTED] wrote:
 I went through all of the emails, and didn't see much on this ... what

 A/V solutions work OK with distributed clients, meaning someone who's 
 never been inside the firewall or VPN'd so that Group Policy could 
 install it?


 We have a lot of laptops that never set foot in our office, and I'd
like
 to protect them centrally to reduce ownership costs, make 
 troubleshooting easier, and allow us to proactively spot things like 
 common infections.



 So far Trend's OfficeScan and Panda are about the only ones that seem
to
 do that.



 Stu, or anyone else - does anything else work OK for traveling laptops

 (no VPN)?



== John ==


 From: Devin Meade [mailto:[EMAIL PROTECTED]
 Sent: Friday, August 22, 2008 11:46 AM
 To: NT System Admin Issues
 Subject: Re: Corporate antivirus recommendation



 I have to agree on number four.  We have more and more laptops and
this
 is key.  Question - will VIPRE do this?  If so, its on our short list
in
 a few months with Trend expires.



 Devin





 On Fri, Aug 22, 2008 at 12:52 PM, John Gwinner [EMAIL PROTECTED]
 wrote:

 Regarding understanding tech's, I think that's anywhere these days.



 My top three requirements would be:



 1)  Excellent threat detection record and frequent updates to
threat
 definitions.

 2)  Good admin interface with easy and reliable remote installs.

 3)  Good deep scanning ability of clients with a real-time scan
that
 doesn't hog resources.



 For our needs I'd add:

 4)Ability for external laptops that have never been in the office
to
 get updates

 Panda says they do 4, but I evaluated it and it didn't seem to be as 
 well integrated as Trend.  Every time I've evaluated our situation
I've
 stuck with Trend.  Some of our users revolt and purchase Symantec 
 because it's the standard.  *sigh*

 We're a consulting company and 95% of our users have never stepped
foot
 in the office, so I need something that works well outside the
firewall.

== John ==


 From: James Kerr [mailto:[EMAIL PROTECTED]
 Sent: Friday, August 22, 2008 9:12 AM


 To: NT System Admin Issues

 Subject: Re: Corporate antivirus recommendation



 I want to dump trend just so I don't have to hear their horrendous
hold
 song anymore. That and the more then one hour hold times to speak to a

 tech then when I get a tech there is a 50/50 chance I wont be able to 
 understand him or her.



 James










 --
 Devin





 ~ Finally, powerful endpoint

Re: Corporate antivirus recommendation - for external laptops

2008-08-25 Thread Kurt Buff
How about https, with both client and server certificates required?
Much simpler.

On Mon, Aug 25, 2008 at 5:59 PM, Ralph Smith [EMAIL PROTECTED] wrote:
 What would be cool would be an AV agent that could generate an email
 with it's data  - could be encrypted - and send it to an email account
 on your domain that is checked by the AV server.  The server then reads
 the email, updates the database and deletes the email.  No open ports on
 the firewall, no special VPN to set up.  Could something like that be
 workable?

 -Original Message-
 From: Stu Sjouwerman [mailto:[EMAIL PROTECTED]
 Sent: Monday, August 25, 2008 8:35 PM
 To: NT System Admin Issues
 Subject: RE: Corporate antivirus recommendation - for external laptops

 I think yes, but I'm going to make sure and ask the lead dev !!

 Stu

 -Original Message-
 From: Ralph Smith [mailto:[EMAIL PROTECTED]
 Sent: Monday, August 25, 2008 7:36 PM
 To: NT System Admin Issues
 Subject: RE: Corporate antivirus recommendation - for external laptops

 You mean you would like it to check in for status and reporting
 purposes?
 With VIPRE, or any other product that has similar options, what would
 happen if you set the update options for laptops to update from
 Sunbelt's servers over the Internet, but set the policy\reporting server
 to the public IP address on your router, and port forwarded those ports
 to your VIPRE server.
 Would that work?

 -Original Message-
 From: Andy Shook [mailto:[EMAIL PROTECTED]
 Sent: Monday, August 25, 2008 7:19 PM
 To: NT System Admin Issues
 Subject: RE: Corporate antivirus recommendation - for external laptops

 Vipre\CSE has the option to get update from the Internet if internal
 servers are not availble.  Works very well...

 Shook

 
 From: Matt Plahtinsky [EMAIL PROTECTED]
 Sent: Monday, August 25, 2008 7:15 PM
 To: NT System Admin Issues
 Subject: Re: Corporate antivirus recommendation - for external laptops

 Good question!  I just sent this exact same question into sunbelts
 support page this morning.  Were in the same boat.  Our laptop users
 only connect to our network a few times a year but we still provide
 remote support.  We need an antivirus product that will check in with us
 every time its online.

 Matt



 On 8/25/08, John Gwinner [EMAIL PROTECTED] wrote:
 I went through all of the emails, and didn't see much on this ... what

 A/V solutions work OK with distributed clients, meaning someone who's
 never been inside the firewall or VPN'd so that Group Policy could
 install it?


 We have a lot of laptops that never set foot in our office, and I'd
 like
 to protect them centrally to reduce ownership costs, make
 troubleshooting easier, and allow us to proactively spot things like
 common infections.



 So far Trend's OfficeScan and Panda are about the only ones that seem
 to
 do that.



 Stu, or anyone else - does anything else work OK for traveling laptops

 (no VPN)?



== John ==


 From: Devin Meade [mailto:[EMAIL PROTECTED]
 Sent: Friday, August 22, 2008 11:46 AM
 To: NT System Admin Issues
 Subject: Re: Corporate antivirus recommendation



 I have to agree on number four.  We have more and more laptops and
 this
 is key.  Question - will VIPRE do this?  If so, its on our short list
 in
 a few months with Trend expires.



 Devin





 On Fri, Aug 22, 2008 at 12:52 PM, John Gwinner [EMAIL PROTECTED]
 wrote:

 Regarding understanding tech's, I think that's anywhere these days.



 My top three requirements would be:



 1)  Excellent threat detection record and frequent updates to
 threat
 definitions.

 2)  Good admin interface with easy and reliable remote installs.

 3)  Good deep scanning ability of clients with a real-time scan
 that
 doesn't hog resources.



 For our needs I'd add:

 4)Ability for external laptops that have never been in the office
 to
 get updates

 Panda says they do 4, but I evaluated it and it didn't seem to be as
 well integrated as Trend.  Every time I've evaluated our situation
 I've
 stuck with Trend.  Some of our users revolt and purchase Symantec
 because it's the standard.  *sigh*

 We're a consulting company and 95% of our users have never stepped
 foot
 in the office, so I need something that works well outside the
 firewall.

== John ==


 From: James Kerr [mailto:[EMAIL PROTECTED]
 Sent: Friday, August 22, 2008 9:12 AM


 To: NT System Admin Issues

 Subject: Re: Corporate antivirus recommendation



 I want to dump trend just so I don't have to hear their horrendous
 hold
 song anymore. That and the more then one hour hold times to speak to a

 tech then when I get a tech there is a 50/50 chance I wont be able to
 understand him or her.



 James










 --
 Devin





 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
 http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 --
 Sent from Gmail for mobile | mobile.google.com

 ~ Finally