OT: DataMax thermal printers

2010-10-04 Thread John Aldrich
Hey, everyone.

We have a DMX-600 here that the print head is going bad quickly. According
to the manufacturer, that model is discontinued and parts aren't even
available for it any longer. According to our VAR, the replacement is an
H-6308. There are apparently two configurations for this, one with a large
vertical LCD panel and one with a smaller, horizontal LCD panel. I don't
know if there is any functional difference between the two versions. My
guess is that there is not. Does anyone on this list have any experience
with this printer? Feel free to email me off-list if you'd like.  

 

Our VAR says that the tall LCD version isn't going to be available until the
end of this month, but we can get the small-LCD version within a week. I
just need to know if there is any real difference between the two besides
the LCD size. J

 

Thanks..

 

John-AldrichPerception_2

 


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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Re: OT: DataMax thermal printers

2010-10-04 Thread Matthew W. Ross
As with most odd parts, I always assume that different models take the 
different parts. In other words, assume the worst. I've had parts from the same 
model of product not work with different _revisions_ of the same hardware.

That being said, the manufacturer can't tell you if the parts are 
interchangeable? How sad.


--Matt Ross
Ephrata School District


- Original Message -
From: John Aldrich
[mailto:jaldr...@blueridgecarpet.com]
To: NT System Admin Issues
[mailto:ntsysad...@lyris.sunbelt-software.com]
Sent: Mon, 04 Oct 2010
12:14:37 -0700
Subject: OT: DataMax thermal printers


 Hey, everyone.
 
 We have a DMX-600 here that the print head is going bad quickly. According
 to the manufacturer, that model is discontinued and parts aren't even
 available for it any longer. According to our VAR, the replacement is an
 H-6308. There are apparently two configurations for this, one with a large
 vertical LCD panel and one with a smaller, horizontal LCD panel. I don't
 know if there is any functional difference between the two versions. My
 guess is that there is not. Does anyone on this list have any experience
 with this printer? Feel free to email me off-list if you'd like.  
 
  
 
 Our VAR says that the tall LCD version isn't going to be available until the
 end of this month, but we can get the small-LCD version within a week. I
 just need to know if there is any real difference between the two besides
 the LCD size. J
 
  
 
 Thanks..
 
  
 
 John-AldrichPerception_2
 
  
 
 
 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~
 
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Re: OT: DataMax thermal printers

2010-10-04 Thread Ben Scott
On Mon, Oct 4, 2010 at 3:14 PM, John Aldrich
jaldr...@blueridgecarpet.com wrote:
 Our VAR says that the tall LCD version isn’t going to be
 available until the end of this month, but we can get the
 small-LCD version within a week. I just need to know if
 there is any real difference between the two besides the
 LCD size.

  Isn't that the kind of question your VAR should be able to answer?

-- Ben

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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RE: OT: DataMax thermal printers

2010-10-04 Thread John Aldrich
Actually, they did, but I'm kind of impatient... I sent them an email
earlier this afternoon, then decided to see if anyone here had any knowledge
of them. :-)




-Original Message-
From: Ben Scott [mailto:mailvor...@gmail.com] 
Sent: Monday, October 04, 2010 4:36 PM
To: NT System Admin Issues
Subject: Re: OT: DataMax thermal printers

On Mon, Oct 4, 2010 at 3:14 PM, John Aldrich
jaldr...@blueridgecarpet.com wrote:
 Our VAR says that the tall LCD version isn't going to be
 available until the end of this month, but we can get the
 small-LCD version within a week. I just need to know if
 there is any real difference between the two besides the
 LCD size.

  Isn't that the kind of question your VAR should be able to answer?

-- Ben

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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with the body: unsubscribe ntsysadmin



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~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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RE: OT: DataMax thermal printers

2010-10-04 Thread John Aldrich
Well, that wasn't the question I had... the question I had was whether there
was any functional difference. I finally got a response from the VAR stating
that the only real difference was the size of the LCD screen. :-)




-Original Message-
From: Matthew W. Ross [mailto:mr...@ephrataschools.org] 
Sent: Monday, October 04, 2010 4:32 PM
To: NT System Admin Issues
Subject: Re: OT: DataMax thermal printers

As with most odd parts, I always assume that different models take the
different parts. In other words, assume the worst. I've had parts from the
same model of product not work with different _revisions_ of the same
hardware.

That being said, the manufacturer can't tell you if the parts are
interchangeable? How sad.


--Matt Ross
Ephrata School District


- Original Message -
From: John Aldrich
[mailto:jaldr...@blueridgecarpet.com]
To: NT System Admin Issues
[mailto:ntsysad...@lyris.sunbelt-software.com]
Sent: Mon, 04 Oct 2010
12:14:37 -0700
Subject: OT: DataMax thermal printers


 Hey, everyone.
 
 We have a DMX-600 here that the print head is going bad quickly. According
 to the manufacturer, that model is discontinued and parts aren't even
 available for it any longer. According to our VAR, the replacement is an
 H-6308. There are apparently two configurations for this, one with a large
 vertical LCD panel and one with a smaller, horizontal LCD panel. I don't
 know if there is any functional difference between the two versions. My
 guess is that there is not. Does anyone on this list have any experience
 with this printer? Feel free to email me off-list if you'd like.  
 
  
 
 Our VAR says that the tall LCD version isn't going to be available until
the
 end of this month, but we can get the small-LCD version within a week. I
 just need to know if there is any real difference between the two besides
 the LCD size. J
 
  
 
 Thanks..
 
  
 
 John-AldrichPerception_2
 
  
 
 
 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~
 
 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
 or send an email to listmana...@lyris.sunbeltsoftware.com
 with the body: unsubscribe ntsysadmin

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~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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RE: OT: DataMax thermal printers

2010-10-04 Thread Raper, Jonathan - Eagle
No, but the engineers and/or production team can...if you can get that far.

Ant it isn't that they can't tell you, it's that they probably WON'T tell you 
one way or the other, unless you happen to know or work with the engineer(s) 
quite a bit at a personal level.

Also, in manufacturing, there may be slight enough differences in two different 
parts that while either would work just fine, they are not the same part. 
Therefore, the manufacturer cannot use the alternate or even acknowledge its 
potential use because it would revoke any certifications (such as UL Listing). 
The manufacturer could get into BIG trouble if they used or substituted a part 
that wasn't part of the UL Listed design and still included the UL label on the 
finished product... I'm assuming the European entity (CE, or Conformité 
Européene) would have similar rules/repercussions...although my understanding 
is that CE is not quite as strict as UL, and in the US, a CE won't be 
sufficient. UL is typically required.

I know this because I used to work in manufacturing. We needed a particular 
Square D power transformer to finish out an order for manufacturing. I was a 
materials controller, and bet the Plant Manager I could find one that would 
work. I found an IDENTICAL transformer in stock with one exception - there was 
a tap on the output of the transformer, dividing the secondary winding in two. 
The rating of the TOTAL of the secondary winding was the same as the needed 
part, and the engineering team agreed that it would work. He acknowledged that, 
and I won the bet.

However, the sticking point was the UL label. ANY change in design requires UL 
approval and listing in order to be sold under the classification as being UL 
Listed. The customer required UL listing on the finished product, and because 
the transformer was a different part, we could not legally place the UL label 
on the product. Also, if there had ever been an issue with the finished 
product, and the customer found out that we made a non-UL approved part 
substitution, we could have been sued and would probably have lost, even if the 
part had not caused the problem.

How about them apples?!?

Jonathan L. Raper, A+, MCSA, MCSE
Technology Coordinator
Eagle Physicians  Associates, PA
jra...@eaglemds.com
www.eaglemds.com

-Original Message-
From: Matthew W. Ross [mailto:mr...@ephrataschools.org]
Sent: Monday, October 04, 2010 4:32 PM
To: NT System Admin Issues
Subject: Re: OT: DataMax thermal printers

As with most odd parts, I always assume that different models take the 
different parts. In other words, assume the worst. I've had parts from the same 
model of product not work with different _revisions_ of the same hardware.

That being said, the manufacturer can't tell you if the parts are 
interchangeable? How sad.


--Matt Ross
Ephrata School District


- Original Message -
From: John Aldrich
[mailto:jaldr...@blueridgecarpet.com]
To: NT System Admin Issues
[mailto:ntsysad...@lyris.sunbelt-software.com]
Sent: Mon, 04 Oct 2010
12:14:37 -0700
Subject: OT: DataMax thermal printers


 Hey, everyone.

 We have a DMX-600 here that the print head is going bad quickly. According
 to the manufacturer, that model is discontinued and parts aren't even
 available for it any longer. According to our VAR, the replacement is an
 H-6308. There are apparently two configurations for this, one with a large
 vertical LCD panel and one with a smaller, horizontal LCD panel. I don't
 know if there is any functional difference between the two versions. My
 guess is that there is not. Does anyone on this list have any experience
 with this printer? Feel free to email me off-list if you'd like.



 Our VAR says that the tall LCD version isn't going to be available until the
 end of this month, but we can get the small-LCD version within a week. I
 just need to know if there is any real difference between the two besides
 the LCD size. J



 Thanks..



 John-AldrichPerception_2




 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
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 http://lyris.sunbelt-software.com/read/my_forums/
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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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intended only for the use of the individual(s

Re: OT: DataMax thermal printers

2010-10-04 Thread Jonathan Link
For future reference, what you should've done is:

Anyone have any of these printers?  Please contact me off list so I can
discuss some questions I have about them with you.

On Mon, Oct 4, 2010 at 3:14 PM, John Aldrich
jaldr...@blueridgecarpet.comwrote:

  Hey, everyone…

 We have a DMX-600 here that the print head is going bad quickly. According
 to the manufacturer, that model is discontinued and parts aren’t even
 available for it any longer. According to our VAR, the replacement is an
 H-6308. There are apparently two configurations for this, one with a large
 vertical LCD panel and one with a smaller, horizontal LCD panel. I don’t
 know if there is any functional difference between the two versions. My
 guess is that there is not. Does anyone on this list have any experience
 with this printer? Feel free to email me off-list if you’d like.



 Our VAR says that the tall LCD version isn’t going to be available until
 the end of this month, but we can get the small-LCD version within a week. I
 just need to know if there is any real difference between the two besides
 the LCD size. J



 Thanks..



 [image: John-Aldrich][image: Perception_2]



 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
 To manage subscriptions click here:
 http://lyris.sunbelt-software.com/read/my_forums/
 or send an email to listmana...@lyris.sunbeltsoftware.com
 with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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RE: OT: DataMax thermal printers

2010-10-04 Thread John Aldrich
Thank you. You're correct. 



From: Jonathan Link [mailto:jonathan.l...@gmail.com] 
Sent: Monday, October 04, 2010 5:02 PM
To: NT System Admin Issues
Subject: Re: OT: DataMax thermal printers

For future reference, what you should've done is:
 
Anyone have any of these printers?  Please contact me off list so I can discuss 
some questions I have about them with you.
On Mon, Oct 4, 2010 at 3:14 PM, John Aldrich jaldr...@blueridgecarpet.com 
wrote:
Hey, everyone…
We have a DMX-600 here that the print head is going bad quickly. According to 
the manufacturer, that model is discontinued and parts aren’t even available 
for it any longer. According to our VAR, the replacement is an H-6308. There 
are apparently two configurations for this, one with a large vertical LCD panel 
and one with a smaller, horizontal LCD panel. I don’t know if there is any 
functional difference between the two versions. My guess is that there is not. 
Does anyone on this list have any experience with this printer? Feel free to 
email me off-list if you’d like.  
 
Our VAR says that the tall LCD version isn’t going to be available until the 
end of this month, but we can get the small-LCD version within a week. I just 
need to know if there is any real difference between the two besides the LCD 
size. ☺
 
Thanks..
 

 
~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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Re: OT: DataMax thermal printers

2010-10-04 Thread Doug Hampshire
Turns out that DataMax Thermal printers quickly wear out if they have to
print excessively large and annoying eMail signatures. Has anyone there been
doing this? If so I'd go for the large LCD screen then. Otherwise you won't
be able to see the entire sig.

On Mon, Oct 4, 2010 at 3:14 PM, John Aldrich
jaldr...@blueridgecarpet.comwrote:

  Hey, everyone…

 We have a DMX-600 here that the print head is going bad quickly. According
 to the manufacturer, that model is discontinued and parts aren’t even
 available for it any longer. According to our VAR, the replacement is an
 H-6308. There are apparently two configurations for this, one with a large
 vertical LCD panel and one with a smaller, horizontal LCD panel. I don’t
 know if there is any functional difference between the two versions. My
 guess is that there is not. Does anyone on this list have any experience
 with this printer? Feel free to email me off-list if you’d like.



 Our VAR says that the tall LCD version isn’t going to be available until
 the end of this month, but we can get the small-LCD version within a week. I
 just need to know if there is any real difference between the two besides
 the LCD size. J



 Thanks..



 [image: John-Aldrich][image: Perception_2]



 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
 ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

 ---
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 http://lyris.sunbelt-software.com/read/my_forums/
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Re: OT: DataMax thermal printers

2010-10-04 Thread John Aldrich
On Mon October 4 2010, you wrote:
 Turns out that DataMax Thermal printers quickly wear out if they have to
 print excessively large and annoying eMail signatures. Has anyone there
 been doing this? If so I'd go for the large LCD screen then. Otherwise
 you won't be able to see the entire sig.
 
Thanks. I'm working on trying to remember to post to the list in plain, 
ascii text only. I don't remember every time, but I am trying.

-- 
Thanks,
John Aldrich
Blueridge Industries
IT Manager

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

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