RE: Old user data

2010-08-19 Thread David Lum
On the employee termination form there is a check box that managers can check 
if they want access to data.
- If they want data access our accounts team sets permissions and then then 
sends them an email with instructions.
- they are also notified of the delete date, they can request an extension
- if they don't, it's gone.

If they have data on a shares are on your LAN, how do you find it and kill it?

Dave

From: Steven Peck [mailto:sep...@gmail.com]
Sent: Wednesday, August 18, 2010 11:35 AM
To: NT System Admin Issues
Subject: Re: Old user data

We disable the user account and move it to a specific OU.
30 days we delete the user account.
- We have a script which checks daily and if there is no AD account will delete 
the user network drive, terminal server profile
- We have Exchange set to kill disconnected mailboxes 30 days so email has 60 
days grace

On the employee termination form there is a check box that managers can check 
if they want access to data.
- If they want data access our accounts team sets permissions and then then 
sends them an email with instructions.
- they are also notified of the delete date, they can request an extension
- if they don't, it's gone.
- if necessary we can restore from backup.  5k+ employees, only happened once 
in the last few years

Steven Peck
http://www.blkmtn.org
On Wed, Aug 18, 2010 at 10:37 AM, Ziots, Edward 
ezi...@lifespan.orgmailto:ezi...@lifespan.org wrote:
Isn't the property created on the companies computers by the employees during 
said work, the property of the company? Why does an employee that leaves 
entitled to any information whatsoever?  Again HR policy will dictate what is 
truly personal, and what is business related, but could be a nice avenue for 
information disclosure... if you aren't careful.

Z

Edward E. Ziots
CISSP, Network +, Security +
Network Engineer
Lifespan Organization
Email:ezi...@lifespan.orgmailto:email%3aezi...@lifespan.org
Cell:401-639-3505

From: Devin Meade [mailto:devin.me...@gmail.commailto:devin.me...@gmail.com]
Sent: Wednesday, August 18, 2010 12:03 PM

To: NT System Admin Issues
Subject: Re: Old user data

We just revamped this process.  The user prep's an exit folder.  The user's 
supervisor makes a pass through it to cull any contract docs etc out.  The the 
IS dept head does the same.  Then we burn a CD or DVD fur the user.

Before this is done, we make a separate image of their workstation, user folder 
and export the mailbox to PST.  We attempt to capture and undisturbed copy of 
this data.  This is burned to CD/DVD.  This goes to HR and they follow their 
own data retention policies.  IS maintains no long term archives of this data 
type.

We keep their old workstation for no more than a week or two.  It may have CAD 
templates and Lord-Knows-What-Else.  We change the user's password and their 
dept head is supposed to login as the user and poke around to see if they need 
anything.  This is a subset of a Data Retention Policy, I'm sure I forgot 
something...

Devin
On Wed, Aug 18, 2010 at 10:48 AM, Andrew S. Baker 
asbz...@gmail.commailto:asbz...@gmail.com wrote:
Definitely.

Or give them a DVD.

We don't allow them access to the former user's location for file storage, as 
that creates too many plausible deniability [1] scenarios.


ASB (My XeeSM Profile)http://XeeSM.com/AndrewBaker
Exploiting Technology for Business Advantage...

Signature powered by WiseStamphttp://www.wisestamp.com/email-install

[1] Mix and match posting [2]
[2] Inside joke
[3] Even bigger inside joke


On Wed, Aug 18, 2010 at 11:45 AM, Steven M. Caesare 
scaes...@caesare.commailto:scaes...@caesare.com wrote:
Contact supervisor and offer to copy data to new location of their choice, 
often as a subdir to them.

-sc

From: David Lum [mailto:david@nwea.orgmailto:david@nwea.org]
Sent: Wednesday, August 18, 2010 11:43 AM
To: NT System Admin Issues
Subject: Old user data

How do you guys manage deleting data from employees that have left the company, 
what's your process?
David Lum // SYSTEMS ENGINEER
NORTHWEST EVALUATION ASSOCIATION
(Desk) 971.222.1025
// (Cell) 503.267.9764






















~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

Old user data

2010-08-18 Thread David Lum
How do you guys manage deleting data from employees that have left the company, 
what's your process?
David Lum // SYSTEMS ENGINEER
NORTHWEST EVALUATION ASSOCIATION
(Desk) 971.222.1025 // (Cell) 503.267.9764


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

RE: Old user data

2010-08-18 Thread Steven M. Caesare
Contact supervisor and offer to copy data to new location of their
choice, often as a subdir to them.

 

-sc

 

From: David Lum [mailto:david@nwea.org] 
Sent: Wednesday, August 18, 2010 11:43 AM
To: NT System Admin Issues
Subject: Old user data

 

How do you guys manage deleting data from employees that have left the
company, what's your process?

David Lum // SYSTEMS ENGINEER 
NORTHWEST EVALUATION ASSOCIATION
(Desk) 971.222.1025 // (Cell) 503.267.9764

 

 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

Re: Old user data

2010-08-18 Thread Andrew S. Baker
Definitely.

Or give them a DVD.

We don't allow them access to the former user's location for file storage,
as that creates too many plausible deniability [1] scenarios.



*ASB *(My XeeSM Profile) http://XeeSM.com/AndrewBaker
*Exploiting Technology for Business Advantage...*
* *
Signature powered by WiseStamp http://www.wisestamp.com/email-install

[1] Mix and match posting [2]
[2] Inside joke
[3] Even bigger inside joke



On Wed, Aug 18, 2010 at 11:45 AM, Steven M. Caesare scaes...@caesare.comwrote:

 Contact supervisor and offer to copy data to new location of their choice,
 often as a subdir to them.



 -sc



 *From:* David Lum [mailto:david@nwea.org]
 *Sent:* Wednesday, August 18, 2010 11:43 AM
 *To:* NT System Admin Issues
 *Subject:* Old user data



 How do you guys manage deleting data from employees that have left the
 company, what’s your process?

 *David Lum** **// *SYSTEMS ENGINEER
 NORTHWEST EVALUATION ASSOCIATION
 (Desk) 971.222.1025 *// *(Cell) 503.267.9764






~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

Re: Old user data

2010-08-18 Thread Dave Florea
Uh-oh.  Orphaned footnote...
Sent slowly via my BBerry...

-Original Message-
From: Andrew S. Baker asbz...@gmail.com
Date: Wed, 18 Aug 2010 11:48:06 
To: NT System Admin Issuesntsysadmin@lyris.sunbelt-software.com
Reply-To: NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com
Subject: Re: Old user data

Definitely.

Or give them a DVD.

We don't allow them access to the former user's location for file storage,
as that creates too many plausible deniability [1] scenarios.



*ASB *(My XeeSM Profile) http://XeeSM.com/AndrewBaker
*Exploiting Technology for Business Advantage...*
* *
Signature powered by WiseStamp http://www.wisestamp.com/email-install

[1] Mix and match posting [2]
[2] Inside joke
[3] Even bigger inside joke



On Wed, Aug 18, 2010 at 11:45 AM, Steven M. Caesare scaes...@caesare.comwrote:

 Contact supervisor and offer to copy data to new location of their choice,
 often as a subdir to them.



 -sc



 *From:* David Lum [mailto:david@nwea.org]
 *Sent:* Wednesday, August 18, 2010 11:43 AM
 *To:* NT System Admin Issues
 *Subject:* Old user data



 How do you guys manage deleting data from employees that have left the
 company, what’s your process?

 *David Lum** **// *SYSTEMS ENGINEER
 NORTHWEST EVALUATION ASSOCIATION
 (Desk) 971.222.1025 *// *(Cell) 503.267.9764






~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~


RE: Old user data

2010-08-18 Thread Michael B. Smith
Or [3].

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: Dave Florea [mailto:blazer...@gmail.com]
Sent: Wednesday, August 18, 2010 11:58 AM
To: NT System Admin Issues
Subject: Re: Old user data

Uh-oh. Orphaned footnote...

Sent slowly via my BBerry...


From: Andrew S. Baker asbz...@gmail.com
Date: Wed, 18 Aug 2010 11:48:06 -0400
To: NT System Admin Issuesntsysadmin@lyris.sunbelt-software.com
ReplyTo: NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com
Subject: Re: Old user data

Definitely.

Or give them a DVD.

We don't allow them access to the former user's location for file storage, as 
that creates too many plausible deniability [1] scenarios.


ASB (My XeeSM Profile)http://XeeSM.com/AndrewBaker
Exploiting Technology for Business Advantage...

Signature powered by WiseStamphttp://www.wisestamp.com/email-install

[1] Mix and match posting [2]
[2] Inside joke
[3] Even bigger inside joke


On Wed, Aug 18, 2010 at 11:45 AM, Steven M. Caesare 
scaes...@caesare.commailto:scaes...@caesare.com wrote:
Contact supervisor and offer to copy data to new location of their choice, 
often as a subdir to them.

-sc

From: David Lum [mailto:david@nwea.orgmailto:david@nwea.org]
Sent: Wednesday, August 18, 2010 11:43 AM
To: NT System Admin Issues
Subject: Old user data

How do you guys manage deleting data from employees that have left the company, 
what's your process?
David Lum // SYSTEMS ENGINEER
NORTHWEST EVALUATION ASSOCIATION
(Desk) 971.222.1025 // (Cell) 503.267.9764












~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

Re: Old user data

2010-08-18 Thread Devin Meade
We just revamped this process.  The user prep's an exit folder.  The user's
supervisor makes a pass through it to cull any contract docs etc out.  The
the IS dept head does the same.  Then we burn a CD or DVD fur the user.

Before this is done, we make a separate image of their workstation, user
folder and export the mailbox to PST.  We attempt to capture and
undisturbed copy of this data.  This is burned to CD/DVD.  This goes to HR
and they follow their own data retention policies.  IS maintains no long
term archives of this data type.

We keep their old workstation for no more than a week or two.  It may have
CAD templates and Lord-Knows-What-Else.  We change the user's password and
their dept head is supposed to login as the user and poke around to see if
they need anything.  This is a subset of a Data Retention Policy, I'm sure I
forgot something...

Devin

On Wed, Aug 18, 2010 at 10:48 AM, Andrew S. Baker asbz...@gmail.com wrote:

 Definitely.

 Or give them a DVD.

 We don't allow them access to the former user's location for file storage,
 as that creates too many plausible deniability [1] scenarios.



 *ASB *(My XeeSM Profile) http://XeeSM.com/AndrewBaker
 *Exploiting Technology for Business Advantage...*
 * *
 Signature powered by WiseStamp http://www.wisestamp.com/email-install

 [1] Mix and match posting [2]
 [2] Inside joke
 [3] Even bigger inside joke



 On Wed, Aug 18, 2010 at 11:45 AM, Steven M. Caesare 
 scaes...@caesare.comwrote:

 Contact supervisor and offer to copy data to new location of their choice,
 often as a subdir to them.



 -sc



 *From:* David Lum [mailto:david@nwea.org]
 *Sent:* Wednesday, August 18, 2010 11:43 AM
 *To:* NT System Admin Issues
 *Subject:* Old user data



 How do you guys manage deleting data from employees that have left the
 company, what’s your process?

 *David Lum** **// *SYSTEMS ENGINEER
 NORTHWEST EVALUATION ASSOCIATION
 (Desk) 971.222.1025 *// *(Cell) 503.267.9764










~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

RE: Old user data

2010-08-18 Thread David Lum
It that part of an exit checklist? We have a lot of churn here, namely 
contractors but a fair amount of employees over a year...
David Lum // SYSTEMS ENGINEER
NORTHWEST EVALUATION ASSOCIATION
(Desk) 971.222.1025 // (Cell) 503.267.9764



From: Andrew S. Baker [mailto:asbz...@gmail.com]
Sent: Wednesday, August 18, 2010 8:48 AM
To: NT System Admin Issues
Subject: Re: Old user data

Definitely.

Or give them a DVD.

We don't allow them access to the former user's location for file storage, as 
that creates too many plausible deniability [1] scenarios.


ASB (My XeeSM Profile)http://XeeSM.com/AndrewBaker
Exploiting Technology for Business Advantage...

Signature powered by WiseStamphttp://www.wisestamp.com/email-install

[1] Mix and match posting [2]
[2] Inside joke
[3] Even bigger inside joke


On Wed, Aug 18, 2010 at 11:45 AM, Steven M. Caesare 
scaes...@caesare.commailto:scaes...@caesare.com wrote:
Contact supervisor and offer to copy data to new location of their choice, 
often as a subdir to them.

-sc

From: David Lum [mailto:david@nwea.orgmailto:david@nwea.org]
Sent: Wednesday, August 18, 2010 11:43 AM
To: NT System Admin Issues
Subject: Old user data

How do you guys manage deleting data from employees that have left the company, 
what's your process?
David Lum // SYSTEMS ENGINEER
NORTHWEST EVALUATION ASSOCIATION
(Desk) 971.222.1025 // (Cell) 503.267.9764








~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

Re: Old user data

2010-08-18 Thread Devin Meade
If you were asking me ... we do have a Workstation and User Retirement
checklist.  It has a number of conditions as in if the employee is
terminated and how long the computer will remain in service.  It has Active
Directory checklist, mailbox checklist (ie if the email addy will be
redirected), we run Trend Micro and LANDesk so the that has to be accounted
for etc.  The last step is a secure disk wipe (DBAN etc).  We may (or may
not) divide up these tasks and you must initial any steps you do.
Devin

On Wed, Aug 18, 2010 at 11:18 AM, David Lum david@nwea.org wrote:

  It that part of an exit checklist? We have a lot of churn here, namely
 contractors but a fair amount of employees over a year…

 *David Lum** **// *SYSTEMS ENGINEER
 NORTHWEST EVALUATION ASSOCIATION
 (Desk) 971.222.1025 *// *(Cell) 503.267.9764







 *From:* Andrew S. Baker [mailto:asbz...@gmail.com]
 *Sent:* Wednesday, August 18, 2010 8:48 AM

 *To:* NT System Admin Issues
 *Subject:* Re: Old user data



 Definitely.



 Or give them a DVD.



 We don't allow them access to the former user's location for file storage,
 as that creates too many plausible deniability [1] scenarios.



 *ASB *(My XeeSM Profile) http://XeeSM.com/AndrewBaker
 *Exploiting Technology for Business Advantage...*
 * *

 Signature powered by WiseStamp http://www.wisestamp.com/email-install



 [1] Mix and match posting [2]

 [2] Inside joke

 [3] Even bigger inside joke





 On Wed, Aug 18, 2010 at 11:45 AM, Steven M. Caesare scaes...@caesare.com
 wrote:

 Contact supervisor and offer to copy data to new location of their choice,
 often as a subdir to them.



 -sc



 *From:* David Lum [mailto:david@nwea.org]
 *Sent:* Wednesday, August 18, 2010 11:43 AM
 *To:* NT System Admin Issues
 *Subject:* Old user data



 How do you guys manage deleting data from employees that have left the
 company, what’s your process?

 *David Lum** **// *SYSTEMS ENGINEER
 NORTHWEST EVALUATION ASSOCIATION
 (Desk) 971.222.1025 *// *(Cell) 503.267.9764















~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

Re: Old user data

2010-08-18 Thread Ben Scott
On Wed, Aug 18, 2010 at 11:42 AM, David Lum david@nwea.org wrote:
 How do you guys manage deleting data from employees that have left the
 company, what’s your process?

  Everyone has their own needs, but here's what we do:

  We have a checklist (in the sense of a list of things to check) we
run through.  Covers all the stuff IT is responsible for.  AD account,
app accounts, cloud accounts, phones, access badge, company
directory, etc., etc.

  We set email and voice mail with a As of DATE, NAME is no longer
employed at COMPANY.  Please contact NAME at PHONE if you need
assistance. response message.  We block new voice mail.  We go
through their voice mail to check for any old messages which need
forwarding.

  We often grant someone (usually the supervisor) access to the
ex-employee's user folder and Exchange mailbox for a month or so.  The
someone goes through and picks out anything important.  They watch the
mailbox to see if anyone important mails the ex-employee.

  Eventually, we export the Exchange mailbox to PST, ZIP that up, and
ZIP up the user folder.  Remove all from primary server storage.
Write ZIPs to optical media as a permanent archive.  Keep convenience
copies on an IT PC.

  Depending on user and circumstance, we may or may not wipe the PC
before reusing.  Things are locked down pretty tight here, so we may
just delete their cached user profile folder.

  We keep AD user accounts around forever, so SIDs still resolve.
But we disable the account, remove from all groups except Old Users,
and change the password to a long random string we don't record.  We
only have 120 employees so AD space isn't a concern.

-- Ben

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~



RE: Old user data

2010-08-18 Thread Ziots, Edward
Isn't the property created on the companies computers by the employees
during said work, the property of the company? Why does an employee that
leaves entitled to any information whatsoever?  Again HR policy will
dictate what is truly personal, and what is business related, but could
be a nice avenue for information disclosure... if you aren't careful. 

 

Z

 

Edward E. Ziots

CISSP, Network +, Security +

Network Engineer

Lifespan Organization

Email:ezi...@lifespan.org

Cell:401-639-3505

 

From: Devin Meade [mailto:devin.me...@gmail.com] 
Sent: Wednesday, August 18, 2010 12:03 PM
To: NT System Admin Issues
Subject: Re: Old user data

 

We just revamped this process.  The user prep's an exit folder.  The
user's supervisor makes a pass through it to cull any contract docs etc
out.  The the IS dept head does the same.  Then we burn a CD or DVD fur
the user.  

Before this is done, we make a separate image of their workstation, user
folder and export the mailbox to PST.  We attempt to capture and
undisturbed copy of this data.  This is burned to CD/DVD.  This goes
to HR and they follow their own data retention policies.  IS maintains
no long term archives of this data type.  

We keep their old workstation for no more than a week or two.  It may
have CAD templates and Lord-Knows-What-Else.  We change the user's
password and their dept head is supposed to login as the user and poke
around to see if they need anything.  This is a subset of a Data
Retention Policy, I'm sure I forgot something...

Devin 

On Wed, Aug 18, 2010 at 10:48 AM, Andrew S. Baker asbz...@gmail.com
wrote:

Definitely.

 

Or give them a DVD.

 

We don't allow them access to the former user's location for file
storage, as that creates too many plausible deniability [1] scenarios.



ASB (My XeeSM Profile) http://XeeSM.com/AndrewBaker  
Exploiting Technology for Business Advantage...
 

Signature powered by WiseStamp http://www.wisestamp.com/email-install


 

[1] Mix and match posting [2]

[2] Inside joke

[3] Even bigger inside joke

 

 

On Wed, Aug 18, 2010 at 11:45 AM, Steven M. Caesare
scaes...@caesare.com wrote:

Contact supervisor and offer to copy data to new location of their
choice, often as a subdir to them.

 

-sc

 

From: David Lum [mailto:david@nwea.org] 
Sent: Wednesday, August 18, 2010 11:43 AM
To: NT System Admin Issues
Subject: Old user data

 

How do you guys manage deleting data from employees that have left the
company, what's your process?

David Lum // SYSTEMS ENGINEER 
NORTHWEST EVALUATION ASSOCIATION
(Desk) 971.222.1025 // (Cell) 503.267.9764

 

 

 

 

 

 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

Re: Old user data

2010-08-18 Thread Steven Peck
We disable the user account and move it to a specific OU.
30 days we delete the user account.
- We have a script which checks daily and if there is no AD account will
delete the user network drive, terminal server profile
- We have Exchange set to kill disconnected mailboxes 30 days so email has
60 days grace

On the employee termination form there is a check box that managers can
check if they want access to data.
- If they want data access our accounts team sets permissions and then then
sends them an email with instructions.
- they are also notified of the delete date, they can request an extension
- if they don't, it's gone.
- if necessary we can restore from backup.  5k+ employees, only happened
once in the last few years

Steven Peck
http://www.blkmtn.org

On Wed, Aug 18, 2010 at 10:37 AM, Ziots, Edward ezi...@lifespan.org wrote:

  Isn’t the property created on the companies computers by the employees
 during said work, the property of the company? Why does an employee that
 leaves entitled to any information whatsoever?  Again HR policy will dictate
 what is truly personal, and what is business related, but could be a nice
 avenue for information disclosure… if you aren’t careful.



 Z



 Edward E. Ziots

 CISSP, Network +, Security +

 Network Engineer

 Lifespan Organization

 Email:ezi...@lifespan.org email%3aezi...@lifespan.org

 Cell:401-639-3505



 *From:* Devin Meade [mailto:devin.me...@gmail.com]
 *Sent:* Wednesday, August 18, 2010 12:03 PM

 *To:* NT System Admin Issues
 *Subject:* Re: Old user data



 We just revamped this process.  The user prep's an exit folder.  The user's
 supervisor makes a pass through it to cull any contract docs etc out.  The
 the IS dept head does the same.  Then we burn a CD or DVD fur the user.

 Before this is done, we make a separate image of their workstation, user
 folder and export the mailbox to PST.  We attempt to capture and
 undisturbed copy of this data.  This is burned to CD/DVD.  This goes to HR
 and they follow their own data retention policies.  IS maintains no long
 term archives of this data type.

 We keep their old workstation for no more than a week or two.  It may have
 CAD templates and Lord-Knows-What-Else.  We change the user's password and
 their dept head is supposed to login as the user and poke around to see if
 they need anything.  This is a subset of a Data Retention Policy, I'm sure I
 forgot something...

 Devin

 On Wed, Aug 18, 2010 at 10:48 AM, Andrew S. Baker asbz...@gmail.com
 wrote:

 Definitely.



 Or give them a DVD.



 We don't allow them access to the former user's location for file storage,
 as that creates too many plausible deniability [1] scenarios.



 *ASB *(My XeeSM Profile) http://XeeSM.com/AndrewBaker
 *Exploiting Technology for Business Advantage...*
 * *

 Signature powered by WiseStamp http://www.wisestamp.com/email-install



 [1] Mix and match posting [2]

 [2] Inside joke

 [3] Even bigger inside joke





 On Wed, Aug 18, 2010 at 11:45 AM, Steven M. Caesare scaes...@caesare.com
 wrote:

 Contact supervisor and offer to copy data to new location of their choice,
 often as a subdir to them.



 -sc



 *From:* David Lum [mailto:david@nwea.org]
 *Sent:* Wednesday, August 18, 2010 11:43 AM
 *To:* NT System Admin Issues
 *Subject:* Old user data



 How do you guys manage deleting data from employees that have left the
 company, what’s your process?

 *David Lum** **// *SYSTEMS ENGINEER
 NORTHWEST EVALUATION ASSOCIATION
 (Desk) 971.222.1025
 *// *(Cell) 503.267.9764





















~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

Re: Old user data

2010-08-18 Thread Devin Meade
Yes it is the IP of the company and our AUP says so.  All employees sign an
AUP and it goes to their HR file.  We have had employees leave and ask for
their user folder.  The management team goes through it with the AUP in
mind.  We have had instances when the Exit Team denied the entire folder.
If they want a copy of their mailbox, well that's easy . . . UMMM NO.
Everything is reviewed against the AUP.  The AUP was made by laywersand
it's iron-clad.  What I have seen leave the firm is pretty benign (scans of
PE certificates, kiddo pictures, etc).

Our dept heads had this argument before.  My contention is why the heck is
IT deciding what data leaves or stays?  Before our we got Religion about
data retention and company Intellectual Property, when someone left the
firm, they would send them to IS to get any files they wanted (I don't have
the time, you do it).  Whatever!  I/we in IT pretty much had to get their
dept head involved anyway due to the nature of the personal folder.

I argued that this is a management and HR issue.  They needed to come up
with a policy.  One that's aligned to our industry's needs and regulations.
I.T. should advise on how to achieve that . . . no more.

So at the end of the day, what they get to take with time is their kids
pictures, professional certifications (if any) and possibly files from
professional associations they are personally members of (ASHRAE is one of
them).  Some of this is so esoteric that we cant tell what it is, therefore
the policy change to bring their dept head into it.  We do use a checklist.



On Wed, Aug 18, 2010 at 12:37 PM, Ziots, Edward ezi...@lifespan.org wrote:

  Isn’t the property created on the companies computers by the employees
 during said work, the property of the company? Why does an employee that
 leaves entitled to any information whatsoever?  Again HR policy will dictate
 what is truly personal, and what is business related, but could be a nice
 avenue for information disclosure… if you aren’t careful.



 Z



 Edward E. Ziots

 CISSP, Network +, Security +

 Network Engineer

 Lifespan Organization

 Email:ezi...@lifespan.org email%3aezi...@lifespan.org

 Cell:401-639-3505



 *From:* Devin Meade [mailto:devin.me...@gmail.com]
 *Sent:* Wednesday, August 18, 2010 12:03 PM

 *To:* NT System Admin Issues
 *Subject:* Re: Old user data



 We just revamped this process.  The user prep's an exit folder.  The user's
 supervisor makes a pass through it to cull any contract docs etc out.  The
 the IS dept head does the same.  Then we burn a CD or DVD fur the user.

 Before this is done, we make a separate image of their workstation, user
 folder and export the mailbox to PST.  We attempt to capture and
 undisturbed copy of this data.  This is burned to CD/DVD.  This goes to HR
 and they follow their own data retention policies.  IS maintains no long
 term archives of this data type.

 We keep their old workstation for no more than a week or two.  It may have
 CAD templates and Lord-Knows-What-Else.  We change the user's password and
 their dept head is supposed to login as the user and poke around to see if
 they need anything.  This is a subset of a Data Retention Policy, I'm sure I
 forgot something...

 Devin

 On Wed, Aug 18, 2010 at 10:48 AM, Andrew S. Baker asbz...@gmail.com
 wrote:

 Definitely.



 Or give them a DVD.



 We don't allow them access to the former user's location for file storage,
 as that creates too many plausible deniability [1] scenarios.



 *ASB *(My XeeSM Profile) http://XeeSM.com/AndrewBaker
 *Exploiting Technology for Business Advantage...*
 * *

 Signature powered by WiseStamp http://www.wisestamp.com/email-install



 [1] Mix and match posting [2]

 [2] Inside joke

 [3] Even bigger inside joke





 On Wed, Aug 18, 2010 at 11:45 AM, Steven M. Caesare scaes...@caesare.com
 wrote:

 Contact supervisor and offer to copy data to new location of their choice,
 often as a subdir to them.



 -sc



 *From:* David Lum [mailto:david@nwea.org]
 *Sent:* Wednesday, August 18, 2010 11:43 AM
 *To:* NT System Admin Issues
 *Subject:* Old user data



 How do you guys manage deleting data from employees that have left the
 company, what’s your process?

 *David Lum** **// *SYSTEMS ENGINEER
 NORTHWEST EVALUATION ASSOCIATION
 (Desk) 971.222.1025
 *// *(Cell) 503.267.9764





















~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~

Re: Old user data

2010-08-18 Thread Ben Scott
On Wed, Aug 18, 2010 at 1:37 PM, Ziots, Edward ezi...@lifespan.org wrote:
 Isn’t the property created on the companies computers by the employees
 during said work, the property of the company?

  My understanding is incomplete, but I believe: This depends somewhat
on jurisdiction.  Different states have different laws.  And unless a
formal policy is already in place, it may be open to legal argument.

  Here, our policy handbook says everything done on a company PC is
property of the company.  The company lawyer at least glanced at that
and okayed it.  Management sometimes still allows people to request
things when leaving, but it usually has to be vetted by someone (e.g.,
supervisor).

-- Ben

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~



Re: Old user data

2010-08-18 Thread Ben Scott
On Wed, Aug 18, 2010 at 1:37 PM, Ziots, Edward ezi...@lifespan.org wrote:
 Isn’t the property created on the companies computers by the employees
 during said work, the property of the company?

  My understanding is incomplete, but I believe: This depends somewhat
on jurisdiction.  Different states have different laws.  And unless a
formal policy is already in place, it may be open to legal argument.

  Here, our policy handbook says everything done on a company PC is
property of the company.  The company lawyer at least glanced at that
and okayed it.  Management sometimes still allows people to request
things when leaving, but it usually has to be vetted by someone (e.g.,
supervisor).

-- Ben

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/  ~