subject:"RE\: Citrix published app launch issue"

Re: Citrix published app launch issue

2012-02-28 Thread Tom Miller

Late to reply but yes I mistyped it - sorry.

>>> James Rankin  2/28/2012 5:02 PM >>>
Isn't that recreatelhc? I may be wrong, long time since I did it, but
it's worth a try, worked for me before

On 28 February 2012 21:42, Tom Miller  wrote:

Aside from what James and Webster recommended, I had this issue a few
weeks ago. Turns out I had to do dsmaint rebuildlhc on all the XenApp
servers, since for some reason they were not showing that they were
supposed to publish certain apps, then reboot the web servers, all was
good. Also my I had an old server listed as an xml server under the web
interface, and that was removed.
Tom

>>> Damien Solodow  2/28/2012 4:06 PM >>>

Help me NTSYSADMIN, you’re my only hope! ;)

This has me pulling my hair out and I wanted to see if I can get a
fresh view.

Citrix Web Interface 5.4 with Secure Gateway 3.2 on Windows 2008 R2
SP1.
Our Citrix farm is currently a mix of Windows 2003/PS 4.5, Windows
2008/XA5, and Windows 2008 x64/XA5. The majority of the servers are on
XA5 (only 4 of the 2003 ones left).

There is an application (of course something important) that is
published on XenApp5Srv1-XenApp5Srv6. When any user attempts to launch
that application via the web interface, it sits through the timeout
period for hitting the service brokers and then throws the error “error
connecting to resource”. The application can be run without issue via a
legacy ICA file that points to the application.

The servers XenApp5Srv1-6 only host this problematic app; no others. If
I create a new test app (like Notepad) and publish it to those servers
the same behavior occurs. If I then take that test application and point
it instead to TestXenApp1, it launches and runs without issue. 

All of these servers have the XML service running on port 80, and IIS
is not installed. 

DAMIEN SOLODOW
Systems Engineer
317.447.6033 ( tel:317.447.6033 ) (office)
317.447.6014 ( tel:317.447.6014 ) (fax)
HARRISON COLLEGE

500 North Meridian St
Suite 500
Indianapolis, IN 46204-1213
www.harrison.edu

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~  ~

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-- 
"On two occasions...I have been asked, 'Pray, Mr Babbage, if you put
into the machine wrong figures, will the right answers come out?' I am
not able rightly to apprehend the kind of confusion of ideas that could
provoke such a question."

* IMPORTANT INFORMATION/DISCLAIMER *

This document should be read only by those persons to whom it is
addressed. If you have received this message it was obviously addressed
to you and therefore you can read it, even it we didn't mean to send it
to you. However, if the contents of this email make no sense whatsoever
then you probably were not the intended recipient, or, alternatively,
you are a mindless cretin; either way, you should immediately kill
yourself and destroy your computer (not necessarily in that order). Once
you have taken this action, please contact us.. no, sorry, you can't use
your computer, because you just destroyed it, and possibly also
committed suicide afterwards, but I am starting to digress.. 
The originator of this email is not liable for the transmission of the
information contained in this communication. Or are they? Either way
it's a pretty dull legal query and frankly one I'm not going to dwell
on. But should you have nothing better to do, please feel free to
ruminate on it, and please pass on any concrete conclusions should you
find them. However, if you pass them on via email, be sure to include a
disclaimer regarding liability for transmission.

In the event that the originator did not send this email to you, then
please return it to us and attach a scanned-in picture of your mother's
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immediately refund you exactly half of what you paid for the can of
Whiskas you bought when you went to Pets At Home yesterday. 
We take no responsibility for non-receipt of this email because we are
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event that you do

RE: Citrix published app launch issue

2012-02-28 Thread Damien Solodow

$Deity I feel dumb... A stop imaservice, dsmaint recreatelhc, start imaservice 
on the affected systems solved the problem.

What's weird is that the only thing I know of that happened to those servers 
since they were hunky dory is a restart of the spooler (and the cpsvc service) 
last night.
Ah well, that solves that then.

DAMIEN SOLODOW
Systems Engineer
317.447.6033 (office)
317.447.6014 (fax)
HARRISON COLLEGE

From: James Rankin [mailto:kz2...@googlemail.com]
Sent: Tuesday, February 28, 2012 5:03 PM
To: NT System Admin Issues
Subject: Re: Citrix published app launch issue

Isn't that recreatelhc? I may be wrong, long time since I did it, but it's 
worth a try, worked for me before
On 28 February 2012 21:42, Tom Miller 
mailto:tmil...@hnncsb.org>> wrote:
Aside from what James and Webster recommended, I had this issue a few weeks 
ago.  Turns out I had to do dsmaint rebuildlhc on all the XenApp servers, since 
for some reason they were not showing that they were supposed to publish 
certain apps, then reboot the web servers, all was good.   Also my I had an old 
server listed as an xml server under the web interface, and that was removed.

Tom

>>> Damien Solodow 
>>> mailto:damien.solo...@harrison.edu>> 2/28/2012 
>>> 4:06 PM >>>
Help me NTSYSADMIN, you're my only hope! ;)

This has me pulling my hair out and I wanted to see if I can get a fresh view.

Citrix Web Interface 5.4 with Secure Gateway 3.2 on Windows 2008 R2 SP1.
Our Citrix farm is currently a mix of Windows 2003/PS 4.5, Windows 2008/XA5, 
and Windows 2008 x64/XA5. The majority of the servers are on XA5 (only 4 of the 
2003 ones left).

There is an application (of course something important) that is published on 
XenApp5Srv1-XenApp5Srv6. When any user attempts to launch that application via 
the web interface, it sits through the timeout period for hitting the service 
brokers and then throws the error "error connecting to resource". The 
application can be run without issue via a legacy ICA file that points to the 
application.

The servers XenApp5Srv1-6 only host this problematic app; no others. If I 
create a new test app (like Notepad) and publish it to those servers the same 
behavior occurs. If I then take that test application and point it instead to 
TestXenApp1, it launches and runs without issue.

All of these servers have the XML service running on port 80, and IIS is not 
installed.

DAMIEN SOLODOW
Systems Engineer
317.447.6033 (office)
317.447.6014 (fax)
HARRISON COLLEGE
500 North Meridian St
Suite 500
Indianapolis, IN 46204-1213
www.harrison.edu<http://www.harrison.edu/>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~

~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
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sole use of the intended recipient(s) and may contain confidential and 
privileged information. Any unauthorized review, use, disclosure, or 
distribution is prohibited. If you are not the intended recipient, please 
contact the sender by reply e-mail and destroy all copies of the original 
message.

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
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or send an email to 
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--
"On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into the 
machine wrong figures, will the right answers come out?' I am not able rightly 
to apprehend the kind of confusion of ideas that could provoke such a question."

* IMPORTANT INFORMATION/DISCLAIMER *

This document should be read only by those persons to whom it is addressed. If 
you have received this message it was obviously addressed to you and therefore 
you can read it, even it we didn't mean to send it to you. However, if the 
contents of this email make no sense whatsoever then you probably were not the 
intended recipient, or, alternatively, you are a mindless cretin; either way, 
you should immediately kill yourself and destroy your computer (not necessarily 
in that order). Once you have taken this action, please contact us.. no, sorry, 
you can't use your computer, because you just destroyed it, and possibly also 
committed suicide afterwards, but I am starting to digress..

The originator of this email is not liable for the transmission of the 
information contained in this communication. Or are they?

Re: Citrix published app launch issue

2012-02-28 Thread James Rankin

Isn't that *recreatelhc*? I may be wrong, long time since I did it, but
it's worth a try, worked for me before

On 28 February 2012 21:42, Tom Miller  wrote:

>  Aside from what James and Webster recommended, I had this issue a few
> weeks ago.  Turns out I had to do dsmaint rebuildlhc on all the XenApp
> servers, since for some reason they were not showing that they were
> supposed to publish certain apps, then reboot the web servers, all was
> good.   Also my I had an old server listed as an xml server under the web
> interface, and that was removed.
>
>
>
> Tom
>
>
>
> >>> Damien Solodow  2/28/2012 4:06 PM >>>
>
> Help me NTSYSADMIN, you’re my only hope! ;)
>
> ** **
>
> This has me pulling my hair out and I wanted to see if I can get a fresh
> view.
>
> ** **
>
> Citrix Web Interface 5.4 with Secure Gateway 3.2 on Windows 2008 R2 SP1.**
> **
>
> Our Citrix farm is currently a mix of Windows 2003/PS 4.5, Windows
> 2008/XA5, and Windows 2008 x64/XA5. The majority of the servers are on XA5
> (only 4 of the 2003 ones left).
>
> ** **
>
> There is an application (of course something important) that is published
> on XenApp5Srv1-XenApp5Srv6. When any user attempts to launch that
> application via the web interface, it sits through the timeout period for
> hitting the service brokers and then throws the error “error connecting to
> resource”. The application can be run without issue via a legacy ICA file
> that points to the application.
>
> ** **
>
> The servers XenApp5Srv1-6 only host this problematic app; no others. If I
> create a new test app (like Notepad) and publish it to those servers the
> same behavior occurs. If I then take that test application and point it
> instead to TestXenApp1, it launches and runs without issue. 
>
> ** **
>
> All of these servers have the XML service running on port 80, and IIS is
> not installed. 
>
> ** **
>
> ** **
>
> ** **
>
> DAMIEN SOLODOW
>
> Systems Engineer
>
> 317.447.6033 (office)
>
> 317.447.6014 (fax)
>
> HARRISON COLLEGE
>
> 500 North Meridian St
>
> Suite 500
>
> Indianapolis, IN 46204-1213
>
> www.harrison.edu
>
> ** **
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>
> ~   ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
>
>  Confidentiality Notice: This e-mail message, including attachments, is
> for the sole use of the intended recipient(s) and may contain confidential
> and privileged information. Any unauthorized review, use, disclosure, or
> distribution is prohibited. If you are not the intended recipient, please
> contact the sender by reply e-mail and destroy all copies of the original
> message.
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~   ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>



-- 
"On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into
the machine wrong figures, will the right answers come out?' I am not able
rightly to apprehend the kind of confusion of ideas that could provoke such
a question."

** IMPORTANT INFORMATION/DISCLAIMER *

This document should be read only by those persons to whom it is addressed.
If you have received this message it was obviously addressed to you and
therefore you can read it, even it we didn't mean to send it to you.
However, if the contents of this email make no sense whatsoever then you
probably were not the intended recipient, or, alternatively, you are a
mindless cretin; either way, you should immediately kill yourself and
destroy your computer (not necessarily in that order). Once you have taken
this action, please contact us.. no, sorry, you can't use your computer,
because you just destroyed it, and possibly also committed suicide
afterwards, but I am starting to digress.. *

* The originator of this email is not liable for the transmission of the
information contained in this communication. Or are they? Either way it's a
pretty dull legal query and frankly one I'm not going to dwell on. But
should you have nothing better to do, please feel free to ruminate on it,
and please pass on any concrete conclusions should you find them. However,
if you pass them on via email, be sure to include a disclaimer regarding
liability for transmission.
*

* In the event that the originator did not send this email to you, then
please return it to us and attach a scanned-in picture of your mother's
brother's wife wearing nothing but a kangaroo suit, and we will immediately
refund you exactly half of what you paid for the can of Whiskas you bought
when y

Re: Citrix published app launch issue

2012-02-28 Thread Webster

http://carlwebster.com/using-one-citrix-web-interface-site-with-multiple-xenapp-farms-3/



Carl Webster

Consultant and Citrix Technology Professional

http://www.CarlWebster.com<http://www.carlwebster.com/>

From: Damien Solodow 
mailto:damien.solo...@harrison.edu>>
Reply-To: NT Issues 
mailto:ntsysadmin@lyris.sunbelt-software.com>>
Date: Tue, 28 Feb 2012 21:32:59 +
To: NT Issues 
mailto:ntsysadmin@lyris.sunbelt-software.com>>
Subject: RE: Citrix published app launch issue

I thought about that; my concern was how it would work via web 
interface/services if we want users to have applications from each set of farms?
Each farm needs its own database as well correct?

DAMIEN SOLODOW
Systems Engineer
317.447.6033 (office)
317.447.6014 (fax)
HARRISON COLLEGE

From: Webster [mailto:webs...@carlwebster.com]
Sent: Tuesday, February 28, 2012 4:19 PM
To: NT System Admin Issues
Subject: Re: Citrix published app launch issue

Time for ProcMon.  ProcMon is what I use when troubleshooting these types of 
issues.

As an aside, I would have your farm split into three farms: XA52003, XA52008x86 
and XA52008x64.  PS45 = XA52003.



Carl Webster

Consultant and Citrix Technology Professional

http://www.CarlWebster.com<http://www.carlwebster.com/>

From: Damien Solodow 
mailto:damien.solo...@harrison.edu>>
Reply-To: NT Issues 
mailto:ntsysadmin@lyris.sunbelt-software.com>>
Date: Tue, 28 Feb 2012 21:06:30 +
To: NT Issues 
mailto:ntsysadmin@lyris.sunbelt-software.com>>
Subject: Citrix published app launch issue

Help me NTSYSADMIN, you’re my only hope! ;)

This has me pulling my hair out and I wanted to see if I can get a fresh view.

Citrix Web Interface 5.4 with Secure Gateway 3.2 on Windows 2008 R2 SP1.
Our Citrix farm is currently a mix of Windows 2003/PS 4.5, Windows 2008/XA5, 
and Windows 2008 x64/XA5. The majority of the servers are on XA5 (only 4 of the 
2003 ones left).

There is an application (of course something important) that is published on 
XenApp5Srv1-XenApp5Srv6. When any user attempts to launch that application via 
the web interface, it sits through the timeout period for hitting the service 
brokers and then throws the error “error connecting to resource”. The 
application can be run without issue via a legacy ICA file that points to the 
application.

The servers XenApp5Srv1-6 only host this problematic app; no others. If I 
create a new test app (like Notepad) and publish it to those servers the same 
behavior occurs. If I then take that test application and point it instead to 
TestXenApp1, it launches and runs without issue.

All of these servers have the XML service running on port 80, and IIS is not 
installed.


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

Re: Citrix published app launch issue

2012-02-28 Thread James Rankin

You can multi-home web interfaces across farms, as long as they are in the
same AD forest. See Mr Webster's blog if you want an article on it.

On 28 February 2012 21:32, Damien Solodow wrote:

>  I thought about that; my concern was how it would work via web
> interface/services if we want users to have applications from each set of
> farms?
>
> Each farm needs its own database as well correct?
>
> ** **
>
> DAMIEN SOLODOW
>
> Systems Engineer
>
> 317.447.6033 (office)
>
> 317.447.6014 (fax)
>
> HARRISON COLLEGE
>
> ** **
>
> *From:* Webster [mailto:webs...@carlwebster.com]
> *Sent:* Tuesday, February 28, 2012 4:19 PM
>
> *To:* NT System Admin Issues
> *Subject:* Re: Citrix published app launch issue
>
>  ** **
>
> Time for ProcMon.  ProcMon is what I use when troubleshooting these types
> of issues.
>
> ** **
>
> As an aside, I would have your farm split into three farms: XA52003,
> XA52008x86 and XA52008x64.  PS45 = XA52003.
>
> ** **
>
> ** **
>
> Carl Webster
>
> Consultant and Citrix Technology Professional
>
> http://www.CarlWebster.com <http://www.carlwebster.com/>
>
> ** **
>
> *From: *Damien Solodow 
>
> *Reply-To: *NT Issues 
> *Date: *Tue, 28 Feb 2012 21:06:30 +
> *To: *NT Issues 
> *Subject: *Citrix published app launch issue
>
>  ** **
>
> Help me NTSYSADMIN, you’re my only hope! ;)
>
>  
>
> This has me pulling my hair out and I wanted to see if I can get a fresh
> view.
>
>  
>
> Citrix Web Interface 5.4 with Secure Gateway 3.2 on Windows 2008 R2 SP1.**
> **
>
> Our Citrix farm is currently a mix of Windows 2003/PS 4.5, Windows
> 2008/XA5, and Windows 2008 x64/XA5. The majority of the servers are on XA5
> (only 4 of the 2003 ones left).
>
>  
>
> There is an application (of course something important) that is published
> on XenApp5Srv1-XenApp5Srv6. When any user attempts to launch that
> application via the web interface, it sits through the timeout period for
> hitting the service brokers and then throws the error “error connecting to
> resource”. The application can be run without issue via a legacy ICA file
> that points to the application.
>
>  
>
> The servers XenApp5Srv1-6 only host this problematic app; no others. If I
> create a new test app (like Notepad) and publish it to those servers the
> same behavior occurs. If I then take that test application and point it
> instead to TestXenApp1, it launches and runs without issue. 
>
>  
>
> All of these servers have the XML service running on port 80, and IIS is
> not installed. 
>
> ** **
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
>  ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>



-- 
"On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into
the machine wrong figures, will the right answers come out?' I am not able
rightly to apprehend the kind of confusion of ideas that could provoke such
a question."

** IMPORTANT INFORMATION/DISCLAIMER *

This document should be read only by those persons to whom it is addressed.
If you have received this message it was obviously addressed to you and
therefore you can read it, even it we didn't mean to send it to you.
However, if the contents of this email make no sense whatsoever then you
probably were not the intended recipient, or, alternatively, you are a
mindless cretin; either way, you should immediately kill yourself and
destroy your computer (not necessarily in that order). Once you have taken
this action, please contact us.. no, sorry, you can't use your computer,
because you just destroyed it, and possibly also committed suicide
afterwards, but I am starting to digress.. *

* The originator of this email is not liable for the transmission of the
information contained in this communication. Or are they? Either way it's a
pretty dull legal query and frankly one I'm not going to dwell on. But
should you have nothing better to do, please feel free to ruminate on it,
and ple

Re: Citrix published app launch issue

2012-02-28 Thread James Rankin

FWIW, I was on a site recently where a particular app wouldn't launch until
they actually stopped the Citrix Print Manager service on the XenApp
system. But they'd absolutely nailed these servers with redirected print
driver installations.

Can you launch the application if you log on to the server via RDP and try
it? I know it's a bit basic and might sound a bit cheeky but sometimes you
need to cover your bases right from the very bottom.

On 28 February 2012 21:28, Harry Singh  wrote:

> So there isn't a single app that launches from xenappsrv 1-6, correct?
> assuming that the testxenapp1 server is the same build/os type than
> xenappsrv 1-6, have you checked to make sure the install path is the same
> across all 6 servers ?  Have you tried publishing the app server by server
> to check to see if there a server that could launch any app?
>
> Any recent hotfix installs?
>
> On Tue, Feb 28, 2012 at 4:19 PM, Damien Solodow <
> damien.solo...@harrison.edu> wrote:
>
>>  Users having the issue are both internal and external.
>>
>> The farm settings for the web interface are correct; applications
>> enumerate properly and apps published to other servers in the farm launch
>> without issue.
>>
>> We do have a services site, and it exhibits the same behavior with the
>> apps on the problem servers.
>>
>> ** **
>>
>> DAMIEN SOLODOW
>>
>> Systems Engineer
>>
>> 317.447.6033 (office)
>>
>> 317.447.6014 (fax)
>>
>> HARRISON COLLEGE
>>
>> ** **
>>
>> *From:* James Rankin [mailto:kz2...@googlemail.com]
>> *Sent:* Tuesday, February 28, 2012 4:18 PM
>> *To:* NT System Admin Issues
>> *Subject:* Re: Citrix published app launch issue
>>
>> ** **
>>
>> Are your users hitting the problem launching it from the Web Interface
>> internally or externally? What are the farm settings for the Web Interface,
>> are they correct? Can they launch the same app through the Services Site on
>> the Web Interface (if you have one, you know, what used to be the PNAgent
>> URL) and does it throw the same error?
>>
>> On 28 February 2012 21:06, Damien Solodow 
>> wrote:
>>
>> Help me NTSYSADMIN, you’re my only hope! ;)
>>
>>  
>>
>> This has me pulling my hair out and I wanted to see if I can get a fresh
>> view.
>>
>>  
>>
>> Citrix Web Interface 5.4 with Secure Gateway 3.2 on Windows 2008 R2 SP1.*
>> ***
>>
>> Our Citrix farm is currently a mix of Windows 2003/PS 4.5, Windows
>> 2008/XA5, and Windows 2008 x64/XA5. The majority of the servers are on XA5
>> (only 4 of the 2003 ones left).
>>
>>  
>>
>> There is an application (of course something important) that is published
>> on XenApp5Srv1-XenApp5Srv6. When any user attempts to launch that
>> application via the web interface, it sits through the timeout period for
>> hitting the service brokers and then throws the error “error connecting to
>> resource”. The application can be run without issue via a legacy ICA file
>> that points to the application.
>>
>>  
>>
>> The servers XenApp5Srv1-6 only host this problematic app; no others. If I
>> create a new test app (like Notepad) and publish it to those servers the
>> same behavior occurs. If I then take that test application and point it
>> instead to TestXenApp1, it launches and runs without issue. 
>>
>>  
>>
>> All of these servers have the XML service running on port 80, and IIS is
>> not installed. 
>>
>>  
>>
>>  
>>
>>  
>>
>> DAMIEN SOLODOW
>>
>> Systems Engineer
>>
>> 317.447.6033 (office)
>>
>> 317.447.6014 (fax)
>>
>> HARRISON COLLEGE
>>
>> 500 North Meridian St
>>
>> Suite 500
>>
>> Indianapolis, IN 46204-1213
>>
>> www.harrison.edu
>>
>>  
>>
>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>>
>> ---
>> To manage subscriptions click here:
>> http://lyris.sunbelt-software.com/read/my_forums/
>> or send an email to listmana...@lyris.sunbeltsoftware.com
>> with the body: unsubscribe ntsysadmin
>>
>>
>>
>>
>> --
>> "On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into
>> the machine wrong figures, will the right an

RE: Citrix published app launch issue

2012-02-28 Thread Damien Solodow

No apps launch on those servers from the web interface.

DAMIEN SOLODOW
Systems Engineer
317.447.6033 (office)
317.447.6014 (fax)
HARRISON COLLEGE

From: James Rankin [mailto:kz2...@googlemail.com]
Sent: Tuesday, February 28, 2012 4:26 PM
To: NT System Admin Issues
Subject: Re: Citrix published app launch issue

So you can't launch any apps from these problem servers? Or you are only having 
the problems with one application on these servers?
On 28 February 2012 21:19, Damien Solodow 
mailto:damien.solo...@harrison.edu>> wrote:
Users having the issue are both internal and external.
The farm settings for the web interface are correct; applications enumerate 
properly and apps published to other servers in the farm launch without issue.
We do have a services site, and it exhibits the same behavior with the apps on 
the problem servers.

DAMIEN SOLODOW
Systems Engineer
317.447.6033 (office)
317.447.6014 (fax)
HARRISON COLLEGE

From: James Rankin [mailto:kz2...@googlemail.com<mailto:kz2...@googlemail.com>]
Sent: Tuesday, February 28, 2012 4:18 PM
To: NT System Admin Issues
Subject: Re: Citrix published app launch issue

Are your users hitting the problem launching it from the Web Interface 
internally or externally? What are the farm settings for the Web Interface, are 
they correct? Can they launch the same app through the Services Site on the Web 
Interface (if you have one, you know, what used to be the PNAgent URL) and does 
it throw the same error?
On 28 February 2012 21:06, Damien Solodow 
mailto:damien.solo...@harrison.edu>> wrote:
Help me NTSYSADMIN, you're my only hope! ;)

This has me pulling my hair out and I wanted to see if I can get a fresh view.

Citrix Web Interface 5.4 with Secure Gateway 3.2 on Windows 2008 R2 SP1.
Our Citrix farm is currently a mix of Windows 2003/PS 4.5, Windows 2008/XA5, 
and Windows 2008 x64/XA5. The majority of the servers are on XA5 (only 4 of the 
2003 ones left).

There is an application (of course something important) that is published on 
XenApp5Srv1-XenApp5Srv6. When any user attempts to launch that application via 
the web interface, it sits through the timeout period for hitting the service 
brokers and then throws the error "error connecting to resource". The 
application can be run without issue via a legacy ICA file that points to the 
application.

The servers XenApp5Srv1-6 only host this problematic app; no others. If I 
create a new test app (like Notepad) and publish it to those servers the same 
behavior occurs. If I then take that test application and point it instead to 
TestXenApp1, it launches and runs without issue.

All of these servers have the XML service running on port 80, and IIS is not 
installed.



DAMIEN SOLODOW
Systems Engineer
317.447.6033 (office)
317.447.6014 (fax)
HARRISON COLLEGE
500 North Meridian St
Suite 500
Indianapolis, IN 46204-1213
www.harrison.edu<http://www.harrison.edu/>


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to 
listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com>
with the body: unsubscribe ntsysadmin



--
"On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into the 
machine wrong figures, will the right answers come out?' I am not able rightly 
to apprehend the kind of confusion of ideas that could provoke such a question."

* IMPORTANT INFORMATION/DISCLAIMER *

This document should be read only by those persons to whom it is addressed. If 
you have received this message it was obviously addressed to you and therefore 
you can read it, even it we didn't mean to send it to you. However, if the 
contents of this email make no sense whatsoever then you probably were not the 
intended recipient, or, alternatively, you are a mindless cretin; either way, 
you should immediately kill yourself and destroy your computer (not necessarily 
in that order). Once you have taken this action, please contact us.. no, sorry, 
you can't use your computer, because you just destroyed it, and possibly also 
committed suicide afterwards, but I am starting to digress..

The originator of this email is not liable for the transmission of the 
information contained in this communication. Or are they? Either way it's a 
pretty dull legal query and frankly one I'm not going to dwell on. But should 
you have nothing better to do, please feel free to ruminate on it, and please 
pass on any concrete conclusions should you find them. However, if you pass 
them on via email, be sure to include a disclaimer regarding liability for 
transmission.

In the event that the originator did not send this email to you, then please 
return it to us and attach a scanned-in picture of your mother's bro

Re: Citrix published app launch issue

2012-02-28 Thread Tom Miller

Aside from what James and Webster recommended, I had this issue a few
weeks ago.  Turns out I had to do dsmaint rebuildlhc on all the XenApp
servers, since for some reason they were not showing that they were
supposed to publish certain apps, then reboot the web servers, all was
good.   Also my I had an old server listed as an xml server under the
web interface, and that was removed.
 
 
 
Tom
 


>>> Damien Solodow  2/28/2012 4:06 PM >>>

Help me NTSYSADMIN, you’re my only hope! ;)
 
This has me pulling my hair out and I wanted to see if I can get a
fresh view.
 
Citrix Web Interface 5.4 with Secure Gateway 3.2 on Windows 2008 R2
SP1.
Our Citrix farm is currently a mix of Windows 2003/PS 4.5, Windows
2008/XA5, and Windows 2008 x64/XA5. The majority of the servers are on
XA5 (only 4 of the 2003 ones left).
 
There is an application (of course something important) that is
published on XenApp5Srv1-XenApp5Srv6. When any user attempts to launch
that application via the web interface, it sits through the timeout
period for hitting the service brokers and then throws the error “error
connecting to resource”. The application can be run without issue via a
legacy ICA file that points to the application.
 
The servers XenApp5Srv1-6 only host this problematic app; no others. If
I create a new test app (like Notepad) and publish it to those servers
the same behavior occurs. If I then take that test application and point
it instead to TestXenApp1, it launches and runs without issue. 
 
All of these servers have the XML service running on port 80, and IIS
is not installed. 
 
 
 
DAMIEN SOLODOW
Systems Engineer
317.447.6033 (office)
317.447.6014 (fax)
HARRISON COLLEGE
500 North Meridian St
Suite 500
Indianapolis, IN 46204-1213
www.harrison.edu
 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

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~   ~

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with the body: unsubscribe ntsysadmin

Re: Citrix published app launch issue

2012-02-28 Thread Harry Singh

So there isn't a single app that launches from xenappsrv 1-6, correct?
assuming that the testxenapp1 server is the same build/os type than
xenappsrv 1-6, have you checked to make sure the install path is the same
across all 6 servers ?  Have you tried publishing the app server by server
to check to see if there a server that could launch any app?

Any recent hotfix installs?

On Tue, Feb 28, 2012 at 4:19 PM, Damien Solodow  wrote:

>  Users having the issue are both internal and external.
>
> The farm settings for the web interface are correct; applications
> enumerate properly and apps published to other servers in the farm launch
> without issue.
>
> We do have a services site, and it exhibits the same behavior with the
> apps on the problem servers.
>
> ** **
>
> DAMIEN SOLODOW
>
> Systems Engineer
>
> 317.447.6033 (office)
>
> 317.447.6014 (fax)
>
> HARRISON COLLEGE
>
> ** **
>
> *From:* James Rankin [mailto:kz2...@googlemail.com]
> *Sent:* Tuesday, February 28, 2012 4:18 PM
> *To:* NT System Admin Issues
> *Subject:* Re: Citrix published app launch issue
>
> ** **
>
> Are your users hitting the problem launching it from the Web Interface
> internally or externally? What are the farm settings for the Web Interface,
> are they correct? Can they launch the same app through the Services Site on
> the Web Interface (if you have one, you know, what used to be the PNAgent
> URL) and does it throw the same error?
>
> On 28 February 2012 21:06, Damien Solodow 
> wrote:
>
> Help me NTSYSADMIN, you’re my only hope! ;)
>
>  
>
> This has me pulling my hair out and I wanted to see if I can get a fresh
> view.
>
>  
>
> Citrix Web Interface 5.4 with Secure Gateway 3.2 on Windows 2008 R2 SP1.**
> **
>
> Our Citrix farm is currently a mix of Windows 2003/PS 4.5, Windows
> 2008/XA5, and Windows 2008 x64/XA5. The majority of the servers are on XA5
> (only 4 of the 2003 ones left).
>
>  
>
> There is an application (of course something important) that is published
> on XenApp5Srv1-XenApp5Srv6. When any user attempts to launch that
> application via the web interface, it sits through the timeout period for
> hitting the service brokers and then throws the error “error connecting to
> resource”. The application can be run without issue via a legacy ICA file
> that points to the application.
>
>  
>
> The servers XenApp5Srv1-6 only host this problematic app; no others. If I
> create a new test app (like Notepad) and publish it to those servers the
> same behavior occurs. If I then take that test application and point it
> instead to TestXenApp1, it launches and runs without issue. 
>
>  
>
> All of these servers have the XML service running on port 80, and IIS is
> not installed. 
>
>  
>
>  
>
>  
>
> DAMIEN SOLODOW
>
> Systems Engineer
>
> 317.447.6033 (office)
>
> 317.447.6014 (fax)
>
> HARRISON COLLEGE
>
> 500 North Meridian St
>
> Suite 500
>
> Indianapolis, IN 46204-1213
>
> www.harrison.edu
>
>  
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
>
>
>
> --
> "On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into
> the machine wrong figures, will the right answers come out?' I am not able
> rightly to apprehend the kind of confusion of ideas that could provoke such
> a question."
>
> ** IMPORTANT INFORMATION/DISCLAIMER *
>
> This document should be read only by those persons to whom it is
> addressed. If you have received this message it was obviously addressed to
> you and therefore you can read it, even it we didn't mean to send it to
> you. However, if the contents of this email make no sense whatsoever then
> you probably were not the intended recipient, or, alternatively, you are a
> mindless cretin; either way, you should immediately kill yourself and
> destroy your computer (not necessarily in that order). Once you have taken
> this action, please contact us.. no, sorry, you can't use your computer,
> because you just destroyed it, and possibly also committed suicide
> afterwards, but I am starting to digress.. *
>
> *The originator of this email is not liable for the transmission of the
> information cont

Re: Citrix published app launch issue

2012-02-28 Thread James Rankin

So you can't launch any apps from these problem servers? Or you are only
having the problems with one application on these servers?

On 28 February 2012 21:19, Damien Solodow wrote:

>  Users having the issue are both internal and external.
>
> The farm settings for the web interface are correct; applications
> enumerate properly and apps published to other servers in the farm launch
> without issue.
>
> We do have a services site, and it exhibits the same behavior with the
> apps on the problem servers.
>
> ** **
>
> DAMIEN SOLODOW
>
> Systems Engineer
>
> 317.447.6033 (office)
>
> 317.447.6014 (fax)
>
> HARRISON COLLEGE
>
> ** **
>
> *From:* James Rankin [mailto:kz2...@googlemail.com]
> *Sent:* Tuesday, February 28, 2012 4:18 PM
> *To:* NT System Admin Issues
> *Subject:* Re: Citrix published app launch issue
>
> ** **
>
> Are your users hitting the problem launching it from the Web Interface
> internally or externally? What are the farm settings for the Web Interface,
> are they correct? Can they launch the same app through the Services Site on
> the Web Interface (if you have one, you know, what used to be the PNAgent
> URL) and does it throw the same error?
>
> On 28 February 2012 21:06, Damien Solodow 
> wrote:
>
> Help me NTSYSADMIN, you’re my only hope! ;)
>
>  
>
> This has me pulling my hair out and I wanted to see if I can get a fresh
> view.
>
>  
>
> Citrix Web Interface 5.4 with Secure Gateway 3.2 on Windows 2008 R2 SP1.**
> **
>
> Our Citrix farm is currently a mix of Windows 2003/PS 4.5, Windows
> 2008/XA5, and Windows 2008 x64/XA5. The majority of the servers are on XA5
> (only 4 of the 2003 ones left).
>
>  
>
> There is an application (of course something important) that is published
> on XenApp5Srv1-XenApp5Srv6. When any user attempts to launch that
> application via the web interface, it sits through the timeout period for
> hitting the service brokers and then throws the error “error connecting to
> resource”. The application can be run without issue via a legacy ICA file
> that points to the application.
>
>  
>
> The servers XenApp5Srv1-6 only host this problematic app; no others. If I
> create a new test app (like Notepad) and publish it to those servers the
> same behavior occurs. If I then take that test application and point it
> instead to TestXenApp1, it launches and runs without issue. 
>
>  
>
> All of these servers have the XML service running on port 80, and IIS is
> not installed. 
>
>  
>
>  
>
>  
>
> DAMIEN SOLODOW
>
> Systems Engineer
>
> 317.447.6033 (office)
>
> 317.447.6014 (fax)
>
> HARRISON COLLEGE
>
> 500 North Meridian St
>
> Suite 500
>
> Indianapolis, IN 46204-1213
>
> www.harrison.edu
>
>  
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
>
>
>
> --
> "On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into
> the machine wrong figures, will the right answers come out?' I am not able
> rightly to apprehend the kind of confusion of ideas that could provoke such
> a question."
>
> ** IMPORTANT INFORMATION/DISCLAIMER *
>
> This document should be read only by those persons to whom it is
> addressed. If you have received this message it was obviously addressed to
> you and therefore you can read it, even it we didn't mean to send it to
> you. However, if the contents of this email make no sense whatsoever then
> you probably were not the intended recipient, or, alternatively, you are a
> mindless cretin; either way, you should immediately kill yourself and
> destroy your computer (not necessarily in that order). Once you have taken
> this action, please contact us.. no, sorry, you can't use your computer,
> because you just destroyed it, and possibly also committed suicide
> afterwards, but I am starting to digress.. *
>
> *The originator of this email is not liable for the transmission of the
> information contained in this communication. Or are they? Either way it's a
> pretty dull legal query and frankly one I'm not going to dwell on. But
> should you have nothing better to do, please feel free to ruminate on it,
> and please pass on any co

RE: Citrix published app launch issue

2012-02-28 Thread Damien Solodow

Users having the issue are both internal and external.
The farm settings for the web interface are correct; applications enumerate 
properly and apps published to other servers in the farm launch without issue.
We do have a services site, and it exhibits the same behavior with the apps on 
the problem servers.

DAMIEN SOLODOW
Systems Engineer
317.447.6033 (office)
317.447.6014 (fax)
HARRISON COLLEGE

From: James Rankin [mailto:kz2...@googlemail.com]
Sent: Tuesday, February 28, 2012 4:18 PM
To: NT System Admin Issues
Subject: Re: Citrix published app launch issue

Are your users hitting the problem launching it from the Web Interface 
internally or externally? What are the farm settings for the Web Interface, are 
they correct? Can they launch the same app through the Services Site on the Web 
Interface (if you have one, you know, what used to be the PNAgent URL) and does 
it throw the same error?
On 28 February 2012 21:06, Damien Solodow 
mailto:damien.solo...@harrison.edu>> wrote:
Help me NTSYSADMIN, you're my only hope! ;)

This has me pulling my hair out and I wanted to see if I can get a fresh view.

Citrix Web Interface 5.4 with Secure Gateway 3.2 on Windows 2008 R2 SP1.
Our Citrix farm is currently a mix of Windows 2003/PS 4.5, Windows 2008/XA5, 
and Windows 2008 x64/XA5. The majority of the servers are on XA5 (only 4 of the 
2003 ones left).

There is an application (of course something important) that is published on 
XenApp5Srv1-XenApp5Srv6. When any user attempts to launch that application via 
the web interface, it sits through the timeout period for hitting the service 
brokers and then throws the error "error connecting to resource". The 
application can be run without issue via a legacy ICA file that points to the 
application.

The servers XenApp5Srv1-6 only host this problematic app; no others. If I 
create a new test app (like Notepad) and publish it to those servers the same 
behavior occurs. If I then take that test application and point it instead to 
TestXenApp1, it launches and runs without issue.

All of these servers have the XML service running on port 80, and IIS is not 
installed.



DAMIEN SOLODOW
Systems Engineer
317.447.6033 (office)
317.447.6014 (fax)
HARRISON COLLEGE
500 North Meridian St
Suite 500
Indianapolis, IN 46204-1213
www.harrison.edu<http://www.harrison.edu/>


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to 
listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com>
with the body: unsubscribe ntsysadmin



--
"On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into the 
machine wrong figures, will the right answers come out?' I am not able rightly 
to apprehend the kind of confusion of ideas that could provoke such a question."

* IMPORTANT INFORMATION/DISCLAIMER *

This document should be read only by those persons to whom it is addressed. If 
you have received this message it was obviously addressed to you and therefore 
you can read it, even it we didn't mean to send it to you. However, if the 
contents of this email make no sense whatsoever then you probably were not the 
intended recipient, or, alternatively, you are a mindless cretin; either way, 
you should immediately kill yourself and destroy your computer (not necessarily 
in that order). Once you have taken this action, please contact us.. no, sorry, 
you can't use your computer, because you just destroyed it, and possibly also 
committed suicide afterwards, but I am starting to digress..

The originator of this email is not liable for the transmission of the 
information contained in this communication. Or are they? Either way it's a 
pretty dull legal query and frankly one I'm not going to dwell on. But should 
you have nothing better to do, please feel free to ruminate on it, and please 
pass on any concrete conclusions should you find them. However, if you pass 
them on via email, be sure to include a disclaimer regarding liability for 
transmission.

In the event that the originator did not send this email to you, then please 
return it to us and attach a scanned-in picture of your mother's brother's wife 
wearing nothing but a kangaroo suit, and we will immediately refund you exactly 
half of what you paid for the can of Whiskas you bought when you went to Pets 
At Home yesterday.

We take no responsibility for non-receipt of this email because we are running 
Exchange 5.5 and everyone knows how glitchy that can be. In the event that you 
do get this message then please note that we take no responsibility for that 
either. Nor will we accept any liability, tacit or implied, for any damage you 
may or may not incur as a result of receiving, or not, as the cas

Re: Citrix published app launch issue

2012-02-28 Thread James Rankin

Are your users hitting the problem launching it from the Web Interface
internally or externally? What are the farm settings for the Web Interface,
are they correct? Can they launch the same app through the Services Site on
the Web Interface (if you have one, you know, what used to be the PNAgent
URL) and does it throw the same error?

On 28 February 2012 21:06, Damien Solodow wrote:

>  Help me NTSYSADMIN, you’re my only hope! ;)
>
> ** **
>
> This has me pulling my hair out and I wanted to see if I can get a fresh
> view.
>
> ** **
>
> Citrix Web Interface 5.4 with Secure Gateway 3.2 on Windows 2008 R2 SP1.**
> **
>
> Our Citrix farm is currently a mix of Windows 2003/PS 4.5, Windows
> 2008/XA5, and Windows 2008 x64/XA5. The majority of the servers are on XA5
> (only 4 of the 2003 ones left).
>
> ** **
>
> There is an application (of course something important) that is published
> on XenApp5Srv1-XenApp5Srv6. When any user attempts to launch that
> application via the web interface, it sits through the timeout period for
> hitting the service brokers and then throws the error “error connecting to
> resource”. The application can be run without issue via a legacy ICA file
> that points to the application.
>
> ** **
>
> The servers XenApp5Srv1-6 only host this problematic app; no others. If I
> create a new test app (like Notepad) and publish it to those servers the
> same behavior occurs. If I then take that test application and point it
> instead to TestXenApp1, it launches and runs without issue. 
>
> ** **
>
> All of these servers have the XML service running on port 80, and IIS is
> not installed. 
>
> ** **
>
> ** **
>
> ** **
>
> DAMIEN SOLODOW
>
> Systems Engineer
>
> 317.447.6033 (office)
>
> 317.447.6014 (fax)
>
> HARRISON COLLEGE
>
> 500 North Meridian St
>
> Suite 500
>
> Indianapolis, IN 46204-1213
>
> www.harrison.edu
>
> ** **
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~   ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>

-- 
"On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into
the machine wrong figures, will the right answers come out?' I am not able
rightly to apprehend the kind of confusion of ideas that could provoke such
a question."

** IMPORTANT INFORMATION/DISCLAIMER *

This document should be read only by those persons to whom it is addressed.
If you have received this message it was obviously addressed to you and
therefore you can read it, even it we didn't mean to send it to you.
However, if the contents of this email make no sense whatsoever then you
probably were not the intended recipient, or, alternatively, you are a
mindless cretin; either way, you should immediately kill yourself and
destroy your computer (not necessarily in that order). Once you have taken
this action, please contact us.. no, sorry, you can't use your computer,
because you just destroyed it, and possibly also committed suicide
afterwards, but I am starting to digress.. *

* The originator of this email is not liable for the transmission of the
information contained in this communication. Or are they? Either way it's a
pretty dull legal query and frankly one I'm not going to dwell on. But
should you have nothing better to do, please feel free to ruminate on it,
and please pass on any concrete conclusions should you find them. However,
if you pass them on via email, be sure to include a disclaimer regarding
liability for transmission.
*

* In the event that the originator did not send this email to you, then
please return it to us and attach a scanned-in picture of your mother's
brother's wife wearing nothing but a kangaroo suit, and we will immediately
refund you exactly half of what you paid for the can of Whiskas you bought
when you went to Pets** ** At Home yesterday. *

* We take no responsibility for non-receipt of this email because we are
running Exchange 5.5 and everyone knows how glitchy that can be. In the
event that you do get this message then please note that we take no
responsibility for that either. Nor will we accept any liability, tacit or
implied, for any damage you may or may not incur as a result of receiving,
or not, as the case may be, from time to time, notwithstanding all
liabilities implied or otherwise, ummm, hell, where was I...umm, no matter
what happens, it is NOT, and NEVER WILL BE, OUR FAULT! *

* The comments and opinions expressed herein are my own and NOT those of my
employer, who, if he knew I was sending emails and surfing the seamier side
of the Internet, would cut off my manhood and feed it to me for afternoon
tea. *

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~

Re: Citrix published app launch issue

RE: Citrix published app launch issue

Re: Citrix published app launch issue

Re: Citrix published app launch issue

Re: Citrix published app launch issue

Re: Citrix published app launch issue

RE: Citrix published app launch issue

Re: Citrix published app launch issue

Re: Citrix published app launch issue

Re: Citrix published app launch issue

RE: Citrix published app launch issue

Re: Citrix published app launch issue

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