RE: Issue with a compaq proliant 7000 and Windows 2000 Adv. Serve r

2001-08-29 Thread Flanagan, Kevin

Matt,


Have you done a System Erase?  When in doubt..



Kevin


+---+
Kevin Flanagan
C/S Planning Engineer III
I/T Implementation Department
Branch Banking  Trust Company
3261 Atlantic Avenue, Suite 116
MC: 172-85-01-00
Raleigh, NC  27604
Voice: 919-716-6209



-Original Message-
From: Goldoff, Erik [mailto:[EMAIL PROTECTED]] 
Sent: Wednesday, August 22, 2001 2:04 PM
To: NT System Admin Issues
Subject: RE: Issue with a compaq proliant 7000 and Windows 2000 Adv. Serve r


anything non-standard in your boot.ini ?   And check to see what hardware is
sharing IRQ12.

Erik Goldoff
Systems Manager
The HoneyBaked Ham Company
678-966-3320
[EMAIL PROTECTED]



-Original Message-
From: Puckett, Matt [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, August 22, 2001 2:02 PM
To: NT System Admin Issues
Subject: Issue with a compaq proliant 7000 and Windows 2000 Adv. Server


I have a compaq proliant 7000 server that I am attempting to setup up w2k
adv. serv..  The issue is as follows:  In the boot menus and system
utilities the keyboard and mouse work properly.  As soon as the server loads
and I get the firts setup screen in win2k after the file copy reboot they
stop working.  I have updated the BIOS and can find nothing on compaq's
site.  It is driving me insane.  I have tried a reload 3 times with the same
results.  Has anyone out there seen this?

Matthew Puckett MCSE, MCP+Internet, MCP 
Customer Support Analyst 
Sprint PCS IT Service Delivery 
1-540-642-3753

http://www.sunbelt-software.com/ntsysadmin_list_charter.htm

http://www.sunbelt-software.com/ntsysadmin_list_charter.htm

http://www.sunbelt-software.com/ntsysadmin_list_charter.htm




RE: Issue with a compaq proliant 7000 and Windows 2000 Adv. Serve r

2001-08-28 Thread Puckett, Matt



This 
worked great thanks Kent.



  Matthew Puckett 
  MCSE, MCP+Internet, MCP 
  Customer Support Analyst 
  
  Genie KB for Customer Care 
  
  Bristol Customer Care Center 
  
  1-540-642-3753 
  
  1-423-967-3086 - PCS 
  
  "We are the knights who say 
  'NI'."
  VIDEO 
  CONFERENCE (Internal Use Only)

  -Original Message-From: Kent Spencer 
  [mailto:[EMAIL PROTECTED]]Sent: Thursday, August 23, 2001 6:32 
  AMTo: NT System Admin IssuesSubject: RE: Issue with a 
  compaq proliant 7000 and Windows 2000 Adv. Serve r
  With wierd problems with Proliants, I use the erase utility and start from 
  scratch 
  using smartstart. This will recreate new system settings. You can get all 
  the 
  utilities at http://www.compaq.com/support/files/server/us/locate/20_1104.html 

  You said you upgraded bios but I'd run the entire RomPaq as it will update 
  other bios it detects. Good Luck. 
  Kent 
   
   "Puckett, Matt" [EMAIL PROTECTED] 
  wrote: 
  

nope cant find my disk



  Matthew Puckett MCSE, 
  MCP+Internet, MCP 
  Customer Support Analyst 
  Sprint PCS IT Service 
  Delivery 
  
  1-540-642-3753 
  

  -Original Message-From: Kent Spencer 
  [mailto:[EMAIL PROTECTED]]Sent: Wednesday, August 22, 2001 
  6:44 PMTo: NT System Admin IssuesSubject: RE: Issue 
  with a compaq proliant 7000 and Windows 2000 Adv. Serve 
  r
  .. Did you use SmartStart? 
  Kent 
   "Puckett, Matt" 
  [EMAIL PROTECTED] wrote: 
  

no on both accounts


  Matthew Puckett MCSE, 
  MCP+Internet, MCP 
  Customer Support Analyst 
  Sprint PCS IT Service 
  Delivery 
  
  1-540-642-3753 
  

  -Original Message-From: Kent Spencer 
  [mailto:[EMAIL PROTECTED]]Sent: Wednesday, August 22, 
  2001 4:24 PMTo: NT System Admin IssuesSubject: 
  Re: Issue with a compaq proliant 7000 and Windows 2000 Adv. 
  Server
  Do you have anything connected to the COM ports? 
  And you 
  don't have lights out or remote insight? 
  Kent 
   "Puckett, Matt" 
  [EMAIL PROTECTED] wrote: 
  I 
have a compaq proliant 7000 server that I am attempting to setup up 
w2kadv. serv.. The issue is as follows: In the boot menus and 
systemutilities the keyboard and mouse work properly. As soon as 
the server loadsand I get the firts setup screen in win2k after 
the file copy reboot theystop working. I have updated the BIOS 
and can find nothing on compaq'ssite. It is driving me insane. I 
have tried a reload 3 times with the sameresults. Has anyone out 
there seen this?Matthew Puckett MCSE, MCP+Internet, MCP 
Customer Support Analyst Sprint PCS IT Service Delivery 
1-540-642-3753http://www.sunbelt-software.com/ntsysadmin_list_charter.htm
  
  
  Do You Yahoo!?Make international calls for as low 
  as $0.04/minute with Yahoo! Messenger. 
  http://www.sunbelt-software.com/ntsysadmin_list_charter.htm 
http://www.sunbelt-software.com/ntsysadmin_list_charter.htm
  
  
  Do You Yahoo!?Make international calls for as low as 
  $0.04/minute with Yahoo! Messenger. 
  http://www.sunbelt-software.com/ntsysadmin_list_charter.htm 
http://www.sunbelt-software.com/ntsysadmin_list_charter.htm
  
  
  Do You Yahoo!?Make international calls for as low as 
  $0.04/minute with Yahoo! Messenger. 
  http://www.sunbelt-software.com/ntsysadmin_list_charter.htm 

http://www.sunbelt-software.com/ntsysadmin_list_charter.htm





RE: Issue with a compaq proliant 7000 and Windows 2000 Adv. Serve r

2001-08-28 Thread Kent Spencer

.. glad I could help. Kent

--- Puckett, Matt [EMAIL PROTECTED] wrote:
 This worked great thanks Kent.
  
 
 Matthew Puckett MCSE, MCP+Internet, MCP 
 Customer Support Analyst 
 Genie KB for Customer Care 
 Bristol Customer Care Center 
 1-540-642-3753 
 1-423-967-3086 - PCS 
 We are the knights who say 'NI'.
 VIDEO  callto:[EMAIL PROTECTED]
 CONFERENCE
 (Internal Use Only)
 
 -Original Message-
 From: Kent Spencer [mailto:[EMAIL PROTECTED]]
 Sent: Thursday, August 23, 2001 6:32 AM
 To: NT System Admin Issues
 Subject: RE: Issue with a compaq proliant 7000 and Windows 2000 Adv.
 Serve r
 
 
 
 With wierd problems with Proliants, I use the erase utility and start
 from
 scratch 
 
 
 using smartstart. This will recreate new system settings. You can get
 all
 the 
 
 
 utilities at
 http://www.compaq.com/support/files/server/us/locate/20_1104.html
 http://www.compaq.com/support/files/server/us/locate/20_1104.html  
 
 
 You said you upgraded bios but I'd run the entire RomPaq as it will
 update 
 
 
 other bios it detects. Good Luck. 
 
 
 Kent 
 
 
 
   Puckett, Matt [EMAIL PROTECTED] wrote: 
 
 
 nope cant find my disk
  
 
 
 Matthew Puckett MCSE, MCP+Internet, MCP 
 
 Customer Support Analyst 
 
 Sprint PCS IT Service Delivery 
 
 
 
 1-540-642-3753 
 
 -Original Message-
 From: Kent Spencer [mailto:[EMAIL PROTECTED]]
 Sent: Wednesday, August 22, 2001 6:44 PM
 To: NT System Admin Issues
 Subject: RE: Issue with a compaq proliant 7000 and Windows 2000 Adv.
 Serve r
 
 
 
 .. Did you use SmartStart? 
 
 
 Kent 
 
 
   Puckett, Matt [EMAIL PROTECTED] wrote: 
 
 
 no on both accounts
  
 
 Matthew Puckett MCSE, MCP+Internet, MCP 
 
 Customer Support Analyst 
 
 Sprint PCS IT Service Delivery 
 
 
 
 1-540-642-3753 
 
 -Original Message-
 From: Kent Spencer [mailto:[EMAIL PROTECTED]]
 Sent: Wednesday, August 22, 2001 4:24 PM
 To: NT System Admin Issues
 Subject: Re: Issue with a compaq proliant 7000 and Windows 2000 Adv.
 Server
 
 
 
  Do you have anything connected to the COM ports? And you 
 
 
 don't have lights out or remote insight? 
 
 
 Kent 
 
 
   Puckett, Matt [EMAIL PROTECTED] wrote: 
 
 
 I have a compaq proliant 7000 server that I am attempting to setup up
 w2k
 adv. serv.. The issue is as follows: In the boot menus and system
 utilities the keyboard and mouse work properly. As soon as the server
 loads
 and I get the firts setup screen in win2k after the file copy reboot
 they
 stop working. I have updated the BIOS and can find nothing on
 compaq's
 site. It is driving me insane. I have tried a reload 3 times with the
 same
 results. Has anyone out there seen this?
 
 Matthew Puckett MCSE, MCP+Internet, MCP 
 Customer Support Analyst 
 Sprint PCS IT Service Delivery 
 1-540-642-3753
 
 http://www.sunbelt-software.com/ntsysadmin_list_charter.htm
 
 
 
 
 
   _  
 
 Do You Yahoo!?
 Make international calls http://phonecard.yahoo.com/  for as low as
 $0.04/minute with Yahoo! Messenger.
 http://www.sunbelt-software.com/ntsysadmin_list_charter.htm 
 
 http://www.sunbelt-software.com/ntsysadmin_list_charter.htm
 
 
 
 
 
   _  
 
 Do You Yahoo!?
 Make international calls http://phonecard.yahoo.com/  for as low as
 $0.04/minute with Yahoo! Messenger.
 http://www.sunbelt-software.com/ntsysadmin_list_charter.htm 
 
 http://www.sunbelt-software.com/ntsysadmin_list_charter.htm
 
 
 
 
 
   _  
 
 Do You Yahoo!?
 Make international calls http://phonecard.yahoo.com/  for as low as
 $0.04/minute with Yahoo! Messenger.
 http://www.sunbelt-software.com/ntsysadmin_list_charter.htm 
 
 
 
 http://www.sunbelt-software.com/ntsysadmin_list_charter.htm
 
 


__
Do You Yahoo!?
Make international calls for as low as $.04/minute with Yahoo! Messenger
http://phonecard.yahoo.com/

http://www.sunbelt-software.com/ntsysadmin_list_charter.htm




RE: Issue with a compaq proliant 7000 and Windows 2000 Adv. Serve r

2001-08-22 Thread Goldoff, Erik

anything non-standard in your boot.ini ?   And check to see what hardware is
sharing IRQ12.

Erik Goldoff
Systems Manager
The HoneyBaked Ham Company
678-966-3320
[EMAIL PROTECTED]



-Original Message-
From: Puckett, Matt [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, August 22, 2001 2:02 PM
To: NT System Admin Issues
Subject: Issue with a compaq proliant 7000 and Windows 2000 Adv. Server


I have a compaq proliant 7000 server that I am attempting to setup up w2k
adv. serv..  The issue is as follows:  In the boot menus and system
utilities the keyboard and mouse work properly.  As soon as the server loads
and I get the firts setup screen in win2k after the file copy reboot they
stop working.  I have updated the BIOS and can find nothing on compaq's
site.  It is driving me insane.  I have tried a reload 3 times with the same
results.  Has anyone out there seen this?

Matthew Puckett MCSE, MCP+Internet, MCP 
Customer Support Analyst 
Sprint PCS IT Service Delivery 
1-540-642-3753

http://www.sunbelt-software.com/ntsysadmin_list_charter.htm

http://www.sunbelt-software.com/ntsysadmin_list_charter.htm




RE: Issue with a compaq proliant 7000 and Windows 2000 Adv. Serve r

2001-08-22 Thread Puckett, Matt



no on 
both accounts


  Matthew Puckett MCSE, 
  MCP+Internet, MCP 
  Customer Support Analyst 
  Sprint PCS IT Service 
  Delivery
  
  1-540-642-3753 
  

  -Original Message-From: Kent Spencer 
  [mailto:[EMAIL PROTECTED]]Sent: Wednesday, August 22, 2001 4:24 
  PMTo: NT System Admin IssuesSubject: Re: Issue with a 
  compaq proliant 7000 and Windows 2000 Adv. Server
  Do you have anything connected to the COM ports? And you 
  don't have lights out or remote insight? 
  Kent 
   "Puckett, Matt" [EMAIL PROTECTED] 
  wrote: 
  I 
have a compaq proliant 7000 server that I am attempting to setup up 
w2kadv. serv.. The issue is as follows: In the boot menus and 
systemutilities the keyboard and mouse work properly. As soon as the 
server loadsand I get the firts setup screen in win2k after the file 
copy reboot theystop working. I have updated the BIOS and can find 
nothing on compaq'ssite. It is driving me insane. I have tried a reload 
3 times with the sameresults. Has anyone out there seen 
this?Matthew Puckett MCSE, MCP+Internet, MCP Customer Support 
Analyst Sprint PCS IT Service Delivery 
1-540-642-3753http://www.sunbelt-software.com/ntsysadmin_list_charter.htm
  
  
  Do You Yahoo!?Make international calls for as low as 
  $0.04/minute with Yahoo! Messenger. 
  http://www.sunbelt-software.com/ntsysadmin_list_charter.htm 

http://www.sunbelt-software.com/ntsysadmin_list_charter.htm





RE: Issue with a compaq proliant 7000 and Windows 2000 Adv. Serve r

2001-08-22 Thread Puckett, Matt



nope 
cant find my disk



  Matthew Puckett MCSE, 
  MCP+Internet, MCP 
  Customer Support Analyst 
  Sprint PCS IT Service 
  Delivery 
  
  1-540-642-3753 
  

  -Original Message-From: Kent Spencer 
  [mailto:[EMAIL PROTECTED]]Sent: Wednesday, August 22, 2001 6:44 
  PMTo: NT System Admin IssuesSubject: RE: Issue with a 
  compaq proliant 7000 and Windows 2000 Adv. Serve r
  .. Did you use SmartStart? 
  Kent 
   "Puckett, Matt" [EMAIL PROTECTED] 
  wrote: 
  

no 
on both accounts


  Matthew Puckett MCSE, 
  MCP+Internet, MCP 
  Customer Support Analyst 
  Sprint PCS IT Service 
  Delivery 
  
  1-540-642-3753 
  

  -Original Message-From: Kent Spencer 
  [mailto:[EMAIL PROTECTED]]Sent: Wednesday, August 22, 2001 
  4:24 PMTo: NT System Admin IssuesSubject: Re: Issue 
  with a compaq proliant 7000 and Windows 2000 Adv. 
  Server
  Do you have anything connected to the COM ports? And 
  you 
  don't have lights out or remote insight? 
  Kent 
   "Puckett, Matt" 
  [EMAIL PROTECTED] wrote: 
  I 
have a compaq proliant 7000 server that I am attempting to setup up 
w2kadv. serv.. The issue is as follows: In the boot menus and 
systemutilities the keyboard and mouse work properly. As soon as the 
server loadsand I get the firts setup screen in win2k after the file 
copy reboot theystop working. I have updated the BIOS and can find 
nothing on compaq'ssite. It is driving me insane. I have tried a 
reload 3 times with the sameresults. Has anyone out there seen 
this?Matthew Puckett MCSE, MCP+Internet, MCP Customer 
Support Analyst Sprint PCS IT Service Delivery 
1-540-642-3753http://www.sunbelt-software.com/ntsysadmin_list_charter.htm
  
  
  Do You Yahoo!?Make international calls for as low as 
  $0.04/minute with Yahoo! Messenger. 
  http://www.sunbelt-software.com/ntsysadmin_list_charter.htm 
http://www.sunbelt-software.com/ntsysadmin_list_charter.htm
  
  
  Do You Yahoo!?Make international calls for as low as 
  $0.04/minute with Yahoo! Messenger. 
  http://www.sunbelt-software.com/ntsysadmin_list_charter.htm 

http://www.sunbelt-software.com/ntsysadmin_list_charter.htm





RE: Issue with a compaq proliant 7000 and Windows 2000 Adv. Serve r

2001-08-22 Thread Puckett, Matt



Direct. Would compact have instructions for resetting the 
NV-RAM???



  Matthew Puckett 
  MCSE, MCP+Internet, MCP 
  Customer Support Analyst 
  
  Genie KB for Customer Care 
  
  Bristol Customer Care Center 
  
  1-540-642-3753 
  
  1-423-967-3086 - PCS 
  
  "We are the knights who say 
  'NI'."
  VIDEO 
  CONFERENCE (Internal Use Only)

  -Original Message-From: Theo White 
  [mailto:[EMAIL PROTECTED]]Sent: Wednesday, August 22, 2001 7:45 
  PMTo: NT System Admin IssuesSubject: RE: Issue with a 
  compaq proliant 7000 and Windows 2000 Adv. Serve r
  I'm 
  not sure, but I had a similar problem with a Proliant 6000, and the solution 
  had something to do with resetting the NVRAM. You might want to look into 
  this. Also, are your keyboard and mouse directly connected to the server, or 
  through a KVM?
  
-Original Message-From: Puckett, Matt 
[mailto:[EMAIL PROTECTED]]Sent: Wednesday, August 22, 
2001 7:17 PMTo: NT System Admin IssuesSubject: RE: 
Issue with a compaq proliant 7000 and Windows 2000 Adv. Serve 
r
nope cant find my disk



  Matthew Puckett MCSE, 
  MCP+Internet, MCP 
  Customer Support Analyst 
  Sprint PCS IT Service 
  Delivery 
  
  1-540-642-3753 
  

  -Original Message-From: Kent Spencer 
  [mailto:[EMAIL PROTECTED]]Sent: Wednesday, August 22, 2001 
  6:44 PMTo: NT System Admin IssuesSubject: RE: Issue 
      with a compaq proliant 7000 and Windows 2000 Adv. Serve 
  r
  .. Did you use SmartStart? 
  Kent 
   "Puckett, Matt" 
  [EMAIL PROTECTED] wrote: 
  

no on both accounts


  Matthew Puckett MCSE, 
  MCP+Internet, MCP 
  Customer Support Analyst 
  Sprint PCS IT Service 
  Delivery 
  
  1-540-642-3753 
  

  -Original Message-From: Kent Spencer 
  [mailto:[EMAIL PROTECTED]]Sent: Wednesday, August 22, 
  2001 4:24 PMTo: NT System Admin IssuesSubject: 
  Re: Issue with a compaq proliant 7000 and Windows 2000 Adv. 
  Server
  Do you have anything connected to the COM ports? 
  And you 
  don't have lights out or remote insight? 
  Kent 
   "Puckett, Matt" 
  [EMAIL PROTECTED] wrote: 
  I 
have a compaq proliant 7000 server that I am attempting to setup up 
w2kadv. serv.. The issue is as follows: In the boot menus and 
systemutilities the keyboard and mouse work properly. As soon as 
the server loadsand I get the firts setup screen in win2k after 
the file copy reboot theystop working. I have updated the BIOS 
and can find nothing on compaq'ssite. It is driving me insane. I 
have tried a reload 3 times with the sameresults. Has anyone out 
there seen this?Matthew Puckett MCSE, MCP+Internet, MCP 
Customer Support Analyst Sprint PCS IT Service Delivery 
1-540-642-3753http://www.sunbelt-software.com/ntsysadmin_list_charter.htm
  
  
  Do You Yahoo!?Make international calls for as low 
  as $0.04/minute with Yahoo! Messenger. 
  http://www.sunbelt-software.com/ntsysadmin_list_charter.htm 
http://www.sunbelt-software.com/ntsysadmin_list_charter.htm
  
  
  Do You Yahoo!?Make international calls for as low as 
  $0.04/minute with Yahoo! Messenger. 
  http://www.sunbelt-software.com/ntsysadmin_list_charter.htm 
http://www.sunbelt-software.com/ntsysadmin_list_charter.htmhttp://www.sunbelt-software.com/ntsysadmin_list_charter.htm
http://www.sunbelt-software.com/ntsysadmin_list_charter.htm