RE: Memory Upgrade question

2008-12-03 Thread Kelsay, Mark
Thanks for all the responses.  I thought he was full of it but nice to get some 
feedback from this most valued list.

 

 

Mark

 

 

 

From: Steve Burkett [mailto:[EMAIL PROTECTED] 
Sent: 02 December 2008 15:40
To: NT System Admin Issues
Subject: RE: Memory Upgrade question

 

I believe he is mistaken.

 

HP's blurb from the DL380 G5's  Supplemental Information to Warranty Statement:

(http://h2.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00383139lang=encc=ustaskId=prodSeriesId=1121516prodTypeId=15351)

 

*   It is possible to void the warranty on an HP product. Any failure 
caused by an unsupported or third-party component will not be covered by 
warranty. Opening a sealed component or sealed product will void the warranty. 
Examples of sealed components or sealed products include drives, monitors, and 
many handheld products. Opening the case will not void the warranty on products 
that are designed to be opened and upgraded, such as desktop or tower computers 
or servers.

So the way I read that, Crucial memory is fine to be used in HP servers as long 
as you don't ring them up trying to get a replacement for your failed 
motherboard which has mysterious scorch marks encircling the memory sockets. 

 

 

 

From: Kelsay, Mark [mailto:[EMAIL PROTECTED] 
Sent: 02 December 2008 11:23
To: NT System Admin Issues
Subject: Memory Upgrade question

 

I have been told by our usual hardware vendor that if I use Crucial RAM to 
upgrade several HP ProLiant DL380 G5 servers that I will void my warranty with 
HP.  He states that we can only use HP branded RAM.  There is a £300 difference 
between the HP branded RAM they quoted us and the price we could get from 
Crucial. 

 

I just spoke with Crucial and they state that this is not true.  Anyone else 
ever come across this issue?

 

 

Thanks,

 

Mark

 

 

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RE: Memory Upgrade question

2008-12-02 Thread NTSysAdmin
Absolute rubbish..

From: Kelsay, Mark [mailto:[EMAIL PROTECTED]
Sent: Tuesday, December 02, 2008 7:23 AM
To: NT System Admin Issues
Subject: Memory Upgrade question

I have been told by our usual hardware vendor that if I use Crucial RAM to 
upgrade several HP ProLiant DL380 G5 servers that I will void my warranty with 
HP.  He states that we can only use HP branded RAM.  There is a £300 difference 
between the HP branded RAM they quoted us and the price we could get from 
Crucial.

I just spoke with Crucial and they state that this is not true.  Anyone else 
ever come across this issue?


Thanks,

Mark



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RE: Memory Upgrade question

2008-12-02 Thread Terry Dickson
I had a similar vendor say that a few years ago with Compaq. Funny when I went 
to Compaq and told them what the vendor had said they matched the price, and I 
did get Branded memory for the same price.  I was just lucky enough to get the 
vendor out of the loop and save quite a bit of money in the process.

 

-Original Message-
From: Steve Moffat [mailto:[EMAIL PROTECTED] On Behalf Of NTSysAdmin
Sent: Tuesday, December 02, 2008 7:44 AM
To: NT System Admin Issues
Subject: RE: Memory Upgrade question

Absolute rubbish..

 

From: Kelsay, Mark [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, December 02, 2008 7:23 AM
To: NT System Admin Issues
Subject: Memory Upgrade question

 

I have been told by our usual hardware vendor that if I use Crucial RAM to 
upgrade several HP ProLiant DL380 G5 servers that I will void my warranty with 
HP.  He states that we can only use HP branded RAM.  There is a £300 difference 
between the HP branded RAM they quoted us and the price we could get from 
Crucial. 

 

I just spoke with Crucial and they state that this is not true.  Anyone else 
ever come across this issue?

 

 

Thanks,

 

Mark

 

 

** This email is sent for and on behalf of Inspop.com Limited ** 

Authorised and regulated by the Financial Services Authority. Registration no. 
310635.

Inspop.com Limited (also trading as Confused.com) is registered in England 
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RE: Memory Upgrade question

2008-12-02 Thread Jeff Frantz
If there is a problem with the machine, HP may have you remove non-HP RAM to 
ensure the RAM is not the cause.  I am an HP reseller and I always put Kingston 
RAM in machines for my customers to save them money.  I've had far more 
Compaq/HP RAM go bad than Kingston and I have never run into a compatibility 
issue with Kingston RAM in Compaq or HP equipment.

-Jeff


From: Kelsay, Mark [mailto:[EMAIL PROTECTED]
Sent: Tuesday, December 02, 2008 6:23 AM
To: NT System Admin Issues
Subject: Memory Upgrade question

I have been told by our usual hardware vendor that if I use Crucial RAM to 
upgrade several HP ProLiant DL380 G5 servers that I will void my warranty with 
HP.  He states that we can only use HP branded RAM.  There is a £300 difference 
between the HP branded RAM they quoted us and the price we could get from 
Crucial.

I just spoke with Crucial and they state that this is not true.  Anyone else 
ever come across this issue?


Thanks,

Mark



** This email is sent for and on behalf of Inspop.com Limited **

Authorised and regulated by the Financial Services Authority. Registration no. 
310635.

Inspop.com Limited (also trading as Confused.com) is registered in England 
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No. 03857130 ). Any opinions expressed in this email are those of the 
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alterations) subsequently transmitted from the Company, are confidential and 
solely for the use of the intended recipient. It may contain material protected 
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RE: Memory Upgrade question

2008-12-02 Thread Dallas Burnworth
As far as America goes, there is the Magnusson-Moss Warranty Act of 1975 that 
protects consumers from that garbage. What the manufacturer can do is ask you 
to remove the third party memory if they discover that memory is the cause of 
the problem. They cannot refuse service on any machine under warranty.

 

http://en.wikipedia.org/wiki/Magnuson-Moss_Warranty_Act

 

 

 



From: Kelsay, Mark [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, December 02, 2008 3:23 AM
To: NT System Admin Issues
Subject: Memory Upgrade question

 

I have been told by our usual hardware vendor that if I use Crucial RAM to 
upgrade several HP ProLiant DL380 G5 servers that I will void my warranty with 
HP.  He states that we can only use HP branded RAM.  There is a £300 difference 
between the HP branded RAM they quoted us and the price we could get from 
Crucial. 

 

I just spoke with Crucial and they state that this is not true.  Anyone else 
ever come across this issue?

 

 

Thanks,

 

Mark

 

 

** This email is sent for and on behalf of Inspop.com Limited ** 

Authorised and regulated by the Financial Services Authority. Registration no. 
310635.

Inspop.com Limited (also trading as Confused.com) is registered in England 
and Wales at 2nd Floor, Friary House, Greyfriars Road, Cardiff, CF10 3AE (Reg. 
No. 03857130 ). Any opinions expressed in this email are those of the 
individual and not necessarily the company. This email and any files 
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alterations) subsequently transmitted from the Company, are confidential and 
solely for the use of the intended recipient. It may contain material protected 
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RE: Memory Upgrade question

2008-12-02 Thread Jacob
Sort of the same thing Cisco said…

 

BS…  The memory will be fine. If there is a problem, then switch back to the
old memory and go from there.

 

From: Kelsay, Mark [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, December 02, 2008 3:23 AM
To: NT System Admin Issues
Subject: Memory Upgrade question

 

I have been told by our usual hardware vendor that if I use Crucial RAM to
upgrade several HP ProLiant DL380 G5 servers that I will void my warranty
with HP.  He states that we can only use HP branded RAM.  There is a £300
difference between the HP branded RAM they quoted us and the price we could
get from Crucial. 

 

I just spoke with Crucial and they state that this is not true.  Anyone else
ever come across this issue?

 

 

Thanks,

 

Mark

 

 

** This email is sent for and on behalf of Inspop.com Limited ** 

Authorised and regulated by the Financial Services Authority. Registration
no. 310635.

Inspop.com Limited (also trading as Confused.com) is registered in England
and Wales at 2nd Floor, Friary House, Greyfriars Road, Cardiff, CF10 3AE
(Reg. No. 03857130 ). Any opinions expressed in this email are those of the
individual and not necessarily the company. This email and any files
transmitted with it, including replies and forwarded copies (which may
contain alterations) subsequently transmitted from the Company, are
confidential and solely for the use of the intended recipient. It may
contain material protected by attorney-client privilege. If you are not the
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We may monitor the content of E-mails sent and received via our network for
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service is powered by MessageLabs.


 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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RE: Memory Upgrade question

2008-12-02 Thread Jake Gardner
I've heard Dell reps say the same thing.  I went with Crucial sticks.
 
Thanks,
 
Jake Gardner
TTC Network Administrator
Ext. 246
 



From: Kelsay, Mark [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, December 02, 2008 6:23 AM
To: NT System Admin Issues
Subject: Memory Upgrade question



I have been told by our usual hardware vendor that if I use Crucial RAM to 
upgrade several HP ProLiant DL380 G5 servers that I will void my warranty with 
HP.  He states that we can only use HP branded RAM.  There is a £300 difference 
between the HP branded RAM they quoted us and the price we could get from 
Crucial. 

 

I just spoke with Crucial and they state that this is not true.  Anyone else 
ever come across this issue?

 

 

Thanks,

 

Mark

 

 

** This email is sent for and on behalf of Inspop.com Limited ** 

Authorised and regulated by the Financial Services Authority. Registration no. 
310635.

Inspop.com Limited (also trading as Confused.com) is registered in England 
and Wales at 2nd Floor, Friary House, Greyfriars Road, Cardiff, CF10 3AE (Reg. 
No. 03857130 ). Any opinions expressed in this email are those of the 
individual and not necessarily the company. This email and any files 
transmitted with it, including replies and forwarded copies (which may contain 
alterations) subsequently transmitted from the Company, are confidential and 
solely for the use of the intended recipient. It may contain material protected 
by attorney-client privilege. If you are not the intended recipient or the 
person responsible for delivering to the intended recipient, be advised that 
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RE: Memory Upgrade question

2008-12-02 Thread Steve Burkett
I believe he is mistaken.

 

HP's blurb from the DL380 G5's  Supplemental Information to Warranty Statement:

(http://h2.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00383139lang=encc=ustaskId=prodSeriesId=1121516prodTypeId=15351)

 

*   It is possible to void the warranty on an HP product. Any failure 
caused by an unsupported or third-party component will not be covered by 
warranty. Opening a sealed component or sealed product will void the warranty. 
Examples of sealed components or sealed products include drives, monitors, and 
many handheld products. Opening the case will not void the warranty on products 
that are designed to be opened and upgraded, such as desktop or tower computers 
or servers.

So the way I read that, Crucial memory is fine to be used in HP servers as long 
as you don't ring them up trying to get a replacement for your failed 
motherboard which has mysterious scorch marks encircling the memory sockets. 

 

 

 

From: Kelsay, Mark [mailto:[EMAIL PROTECTED] 
Sent: 02 December 2008 11:23
To: NT System Admin Issues
Subject: Memory Upgrade question

 

I have been told by our usual hardware vendor that if I use Crucial RAM to 
upgrade several HP ProLiant DL380 G5 servers that I will void my warranty with 
HP.  He states that we can only use HP branded RAM.  There is a £300 difference 
between the HP branded RAM they quoted us and the price we could get from 
Crucial. 

 

I just spoke with Crucial and they state that this is not true.  Anyone else 
ever come across this issue?

 

 

Thanks,

 

Mark

 

 

** This email is sent for and on behalf of Inspop.com Limited ** 

Authorised and regulated by the Financial Services Authority. Registration no. 
310635.

Inspop.com Limited (also trading as Confused.com) is registered in England 
and Wales at 2nd Floor, Friary House, Greyfriars Road, Cardiff, CF10 3AE (Reg. 
No. 03857130 ). Any opinions expressed in this email are those of the 
individual and not necessarily the company. This email and any files 
transmitted with it, including replies and forwarded copies (which may contain 
alterations) subsequently transmitted from the Company, are confidential and 
solely for the use of the intended recipient. It may contain material protected 
by attorney-client privilege. If you are not the intended recipient or the 
person responsible for delivering to the intended recipient, be advised that 
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If you have received this email in error please notify the Information Security 
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We may monitor the content of E-mails sent and received via our network for 
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not accept legal responsibility for the contents of this message nor 
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RE: Memory Upgrade question

2008-12-02 Thread RM
That's easy.  Remove aftermarket RAM before placing a service
call.

There's a reason why my car (with trailer towing expressly
contraindicated by the mfr) has a no-splice wiring harness that
removes in two minutes.

RM



On Tue, 2 Dec 2008 15:40:21 -, Steve Burkett
[EMAIL PROTECTED] said:

So the way I read that, Crucial memory is fine to be used in HP
servers as long as you don’t ring them up trying to get a
replacement for your failed motherboard which has mysterious
scorch marks encircling the memory sockets.




From: Kelsay, Mark [mailto:[EMAIL PROTECTED]
Sent: 02 December 2008 11:23
To: NT System Admin Issues
Subject: Memory Upgrade question


I have been told by our usual hardware vendor that if I use
Crucial RAM to upgrade several HP ProLiant DL380 G5 servers that
I will void my warranty with HP.  He states that we can only use
HP branded RAM.  There is a £300 difference between the HP
branded RAM they quoted us and the price we could get from
Crucial.


I just spoke with Crucial and they state that this is not true.
Anyone else ever come across this issue?



Thanks,


Mark



** This email is sent for and on behalf of Inspop.com Limited
**

Authorised and regulated by the Financial Services Authority.
Registration no. 310635.

Inspop.com Limited (also trading as Confused.com) is registered
in England and Wales at 2nd Floor, Friary House, Greyfriars Road,
Cardiff, CF10 3AE (Reg. No. 03857130 ). Any opinions expressed in
this email are those of the individual and not necessarily the
company. This email and any files transmitted with it, including
replies and forwarded copies (which may contain alterations)
subsequently transmitted from the Company, are confidential and
solely for the use of the intended recipient. It may contain
material protected by attorney-client privilege. If you are not
the intended recipient or the person responsible for delivering
to the intended recipient, be advised that you have received this
email in error and that any use is strictly prohibited.

If you have received this email in error please notify the
Information Security Officer by telephone on +44 (0) 29 2043
4252. Please then delete this email and destroy any copies of it.
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Security Warning: Please note that this email has been created in
the knowledge that Internet email is not a 100% secure
communications medium. We advise that you understand and accept
this lack of security when emailing us.

Viruses: Although we have taken steps to ensure that this email
and any attachments are free from any virus, we advise that in
keeping with good computing practice the recipient should ensure
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We may monitor the content of E-mails sent and received via our
network for viruses or unauthorised use and for other lawful
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RE: Memory Upgrade question

2008-12-02 Thread Kennedy, Jim
Yep. My son can get all the blue tooth and GPS hacks out of his car in under 15 
minutes.


From: RM [mailto:[EMAIL PROTECTED]
Sent: Tuesday, December 02, 2008 2:13 PM
To: NT System Admin Issues
Subject: RE: Memory Upgrade question


That's easy.  Remove aftermarket RAM before placing a service call.

There's a reason why my car (with trailer towing expressly contraindicated by 
the mfr) has a no-splice wiring harness that removes in two minutes.

RM





On Tue, 2 Dec 2008 15:40:21 -, Steve Burkett [EMAIL PROTECTED] said:
So the way I read that, Crucial memory is fine to be used in HP servers as long 
as you don't ring them up trying to get a replacement for your failed 
motherboard which has mysterious scorch marks encircling the memory sockets.






From: Kelsay, Mark [mailto:[EMAIL PROTECTED]
Sent: 02 December 2008 11:23
To: NT System Admin Issues
Subject: Memory Upgrade question


I have been told by our usual hardware vendor that if I use Crucial RAM to 
upgrade several HP ProLiant DL380 G5 servers that I will void my warranty with 
HP.  He states that we can only use HP branded RAM.  There is a £300 difference 
between the HP branded RAM they quoted us and the price we could get from 
Crucial.


I just spoke with Crucial and they state that this is not true.  Anyone else 
ever come across this issue?




Thanks,


Mark





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RE: Memory Upgrade question

2008-12-02 Thread Jake Gardner
I've heard of guys swapping out entire cat-back exhaust systems just to get 
their vehicles inspected...  way too much work for me.
 
Thanks,
 
Jake Gardner
TTC Network Administrator
Ext. 246
 



From: Kennedy, Jim [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, December 02, 2008 2:37 PM
To: NT System Admin Issues
Subject: RE: Memory Upgrade question



Yep. My son can get all the blue tooth and GPS hacks out of his car in under 15 
minutes.

 

 

From: RM [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, December 02, 2008 2:13 PM
To: NT System Admin Issues
Subject: RE: Memory Upgrade question

 

That's easy.  Remove aftermarket RAM before placing a service call.

There's a reason why my car (with trailer towing expressly contraindicated by 
the mfr) has a no-splice wiring harness that removes in two minutes.

RM

  

   

On Tue, 2 Dec 2008 15:40:21 -, Steve Burkett [EMAIL PROTECTED] said:

So the way I read that, Crucial memory is fine to be used in HP servers 
as long as you don't ring them up trying to get a replacement for your failed 
motherboard which has mysterious scorch marks encircling the memory sockets. 

 

 

 

From: Kelsay, Mark [mailto:[EMAIL PROTECTED] 
Sent: 02 December 2008 11:23
To: NT System Admin Issues
Subject: Memory Upgrade question

 

I have been told by our usual hardware vendor that if I use Crucial RAM 
to upgrade several HP ProLiant DL380 G5 servers that I will void my warranty 
with HP.  He states that we can only use HP branded RAM.  There is a £300 
difference between the HP branded RAM they quoted us and the price we could get 
from Crucial. 

 

I just spoke with Crucial and they state that this is not true.  Anyone 
else ever come across this issue?

 

 

Thanks,

 

Mark

 

 

** This email is sent for and on behalf of Inspop.com Limited 
** 

Authorised and regulated by the Financial Services Authority. 
Registration no. 310635.

Inspop.com Limited (also trading as Confused.com) is registered in 
England and Wales at 2nd Floor, Friary House, Greyfriars Road, Cardiff, CF10 
3AE (Reg. No. 03857130 ). Any opinions expressed in this email are those of the 
individual and not necessarily the company. This email and any files 
transmitted with it, including replies and forwarded copies (which may contain 
alterations) subsequently transmitted from the Company, are confidential and 
solely for the use of the intended recipient. It may contain material protected 
by attorney-client privilege. If you are not the intended recipient or the 
person responsible for delivering to the intended recipient, be advised that 
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attachments are free from any virus, we advise that in keeping with good 
computing practice the recipient should ensure they are actually virus free.

We may monitor the content of E-mails sent and received via our network 
for viruses or unauthorised use and for other lawful business purposes.

 



This e-mail has been scanned for all viruses by Messagelabs. The
service is powered by MessageLabs. 


 

 

 

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This e-mail is intended only for the addressees named in it. The 
contents should not be disclosed to any other person nor copies taken. Any 
views or opinions presented are solely those of the sender and do not 
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Stemcor does not accept legal responsibility for the contents of this message 
nor responsibility for any change made to it after it was sent by the original 
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attachment as Stemcor does not accept liability for any damage sustained as a 
result of any software viruses. You should be aware that Stemcor reserves the 
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***Teletronics Technology Corporation

Re: Memory Upgrade question

2008-12-02 Thread Micheal Espinola Jr
They live...

I mean, they lie...

--
ME2



On Tue, Dec 2, 2008 at 6:22 AM, Kelsay, Mark [EMAIL PROTECTED] wrote:
 I have been told by our usual hardware vendor that if I use Crucial RAM to
 upgrade several HP ProLiant DL380 G5 servers that I will void my warranty
 with HP.  He states that we can only use HP branded RAM.  There is a £300
 difference between the HP branded RAM they quoted us and the price we could
 get from Crucial.



 I just spoke with Crucial and they state that this is not true.  Anyone else
 ever come across this issue?





 Thanks,



 Mark





 ** This email is sent for and on behalf of Inspop.com Limited **

 Authorised and regulated by the Financial Services Authority. Registration
 no. 310635.

 Inspop.com Limited (also trading as Confused.com) is registered in England
 and Wales at 2nd Floor, Friary House, Greyfriars Road, Cardiff, CF10 3AE
 (Reg. No. 03857130 ). Any opinions expressed in this email are those of the
 individual and not necessarily the company. This email and any files
 transmitted with it, including replies and forwarded copies (which may
 contain alterations) subsequently transmitted from the Company, are
 confidential and solely for the use of the intended recipient. It may
 contain material protected by attorney-client privilege. If you are not the
 intended recipient or the person responsible for delivering to the intended
 recipient, be advised that you have received this email in error and that
 any use is strictly prohibited.

 If you have received this email in error please notify the Information
 Security Officer by telephone on +44 (0) 29 2043 4252. Please then delete
 this email and destroy any copies of it. This email has been swept for
 viruses before leaving our system.

 Security Warning: Please note that this email has been created in the
 knowledge that Internet email is not a 100% secure communications medium. We
 advise that you understand and accept this lack of security when emailing
 us.

 Viruses: Although we have taken steps to ensure that this email and any
 attachments are free from any virus, we advise that in keeping with good
 computing practice the recipient should ensure they are actually virus free.

 We may monitor the content of E-mails sent and received via our network for
 viruses or unauthorised use and for other lawful business purposes.



 
 This e-mail has been scanned for all viruses by Messagelabs. The
 service is powered by MessageLabs.
 





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