RE: Setting up notifications for Dell Server failures

2008-09-30 Thread Jim Majorowicz 
I was beginning to think that was what I was going to have to do.  Ugh.  At
least this will remind me, again, why I switched majors in college.  (I am
not the best programmer in the world.  I'm too left handed.  :P)  Always
look on the bright side.  It's a good exercise in scripting skill.

-Original Message-
From: Durf [mailto:[EMAIL PROTECTED] 
Sent: Monday, September 29, 2008 4:17 PM
To: NT System Admin Issues
Subject: Re: Setting up notifications for Dell Server failures

There is no automatic "email" option in OpenManage - I don't know why,
but there isn't.

However, there is a "run a program" option, and it is dead easy to
configure a canned VBscript to send you an email.

-- Durf

On Mon, Sep 29, 2008 at 5:57 PM, Jim Majorowicz <[EMAIL PROTECTED]>
wrote:
> I guess I'm missing where I configure this to send the message when an
Alert
> occurs.
>
> -Original Message-
> From: Sam Cayze [mailto:[EMAIL PROTECTED]
> Sent: Monday, September 29, 2008 12:01 PM
> To: NT System Admin Issues
> Subject: RE: Setting up notifications for Dell Server failures
>
> OpenManage like Terry said, or a DRAC card if it has it installed.
>
> -Original Message-
> From: Terry Dickson [mailto:[EMAIL PROTECTED]
> Sent: Monday, September 29, 2008 1:15 PM
> To: NT System Admin Issues
> Subject: RE: Setting up notifications for Dell Server failures
>
> Do you have the Openmanage software installed?   I am pretty sure it can
> automatically do this for you if you configure it correctly?
>
> -Original Message-
> From: Jim Majorowicz [mailto:[EMAIL PROTECTED]
> Sent: Monday, September 29, 2008 1:04 PM
> To: NT System Admin Issues
> Subject: Setting up notifications for Dell Server failures
>
> We have a customer with a Dell PowerEdge 1800 tower that has had a bad
> habit of failing a particular SCSI drive.  This server has managed to
> kill 4 drives in slot 0:1 and one drive each in 0:2 and 0:4.  Dell has
> been great with the warranty replacements, even went as far as to
> replace the entire subsystem, but it didn't solve the problem.
>
>
>
> I got Dell to agree to sell me an additional drive at cost to add to the
> array as a spare.  (One of the failures included two drives over the
> weekend, prompting a real emergency when the server went offline.)
>
>
>
> What I need help with is after I install and configure the array spare
> how to notify myself or my office that a drive has failed?  Always
> before, we've relied on the customer to notify us when buzzer alarm
> noise sounds.  It is my understanding that after the spare is installed,
> the buzzer won't sound until a second drive fails and there is no spare
> to take up the slack.
>
>
>
> I need to be able to know when a drive fails so I can start the warranty
> process with Dell hopefully before a second drive fails.
>
>
>
> Regards,
>
> Jim Majorowicz, MCP
>
> Sr. Network Engineer
>
> SBPI_US_rgb
>
> Whitsell Computer Services
>
> (503) 297-8440x12
>
> www.whitsell.com
>
> We can support you no matter where you are.  Ask me for details.
>
>
>
>
>
>
>
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>



-- 
--
Give a man a fish, and he'll eat for a day.
Give a fish a man, and he'll eat for weeks!

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

Re: Setting up notifications for Dell Server failures

2008-09-30 Thread James Rankin 
I still use Dell IT Assistant to email me the alerts from OpenManage. Seems
to work pretty well

2008/9/29 Jim Majorowicz <[EMAIL PROTECTED]>

> I use OpenManage Server Administrator (5.4.0 installed) all the time.  I
> don't think I've ever gotten it to email me notifications though.  I can
> get
> it to manually send one, but it seems to not do them automatically.
>
> -Original Message-
> From: Terry Dickson [mailto:[EMAIL PROTECTED]
> Sent: Monday, September 29, 2008 11:15 AM
> To: NT System Admin Issues
> Subject: RE: Setting up notifications for Dell Server failures
>
> Do you have the Openmanage software installed?   I am pretty sure it can
> automatically do this for you if you configure it correctly?
>
> -Original Message-
> From: Jim Majorowicz [mailto:[EMAIL PROTECTED]
> Sent: Monday, September 29, 2008 1:04 PM
> To: NT System Admin Issues
> Subject: Setting up notifications for Dell Server failures
>
> We have a customer with a Dell PowerEdge 1800 tower that has had a bad
> habit of failing a particular SCSI drive.  This server has managed to
> kill 4 drives in slot 0:1 and one drive each in 0:2 and 0:4.  Dell has
> been great with the warranty replacements, even went as far as to
> replace the entire subsystem, but it didn't solve the problem.
>
>
>
> I got Dell to agree to sell me an additional drive at cost to add to the
> array as a spare.  (One of the failures included two drives over the
> weekend, prompting a real emergency when the server went offline.)
>
>
>
> What I need help with is after I install and configure the array spare
> how to notify myself or my office that a drive has failed?  Always
> before, we've relied on the customer to notify us when buzzer alarm
> noise sounds.  It is my understanding that after the spare is installed,
> the buzzer won't sound until a second drive fails and there is no spare
> to take up the slack.
>
>
>
> I need to be able to know when a drive fails so I can start the warranty
> process with Dell hopefully before a second drive fails.
>
>
>
> Regards,
>
> Jim Majorowicz, MCP
>
> Sr. Network Engineer
>
> SBPI_US_rgb
>
> Whitsell Computer Services
>
> (503) 297-8440x12
>
> www.whitsell.com
>
> We can support you no matter where you are.  Ask me for details.
>
>
>
>
>
>
>
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Setting up notifications for Dell Server failures

2008-09-29 Thread Sam Cayze 
That's why the DRAC cards are a must.
"run a program" is pointless if the server crashes, or a raid array
falls offline and the script is on that drive, etc...
 

-Original Message-
From: Durf [mailto:[EMAIL PROTECTED] 
Sent: Monday, September 29, 2008 6:17 PM
To: NT System Admin Issues
Subject: Re: Setting up notifications for Dell Server failures

There is no automatic "email" option in OpenManage - I don't know why,
but there isn't.

However, there is a "run a program" option, and it is dead easy to
configure a canned VBscript to send you an email.

-- Durf

On Mon, Sep 29, 2008 at 5:57 PM, Jim Majorowicz <[EMAIL PROTECTED]>
wrote:
> I guess I'm missing where I configure this to send the message when an

> Alert occurs.
>
> -Original Message-
> From: Sam Cayze [mailto:[EMAIL PROTECTED]
> Sent: Monday, September 29, 2008 12:01 PM
> To: NT System Admin Issues
> Subject: RE: Setting up notifications for Dell Server failures
>
> OpenManage like Terry said, or a DRAC card if it has it installed.
>
> -Original Message-
> From: Terry Dickson [mailto:[EMAIL PROTECTED]
> Sent: Monday, September 29, 2008 1:15 PM
> To: NT System Admin Issues
> Subject: RE: Setting up notifications for Dell Server failures
>
> Do you have the Openmanage software installed?   I am pretty sure it
can
> automatically do this for you if you configure it correctly?
>
> -Original Message-
> From: Jim Majorowicz [mailto:[EMAIL PROTECTED]
> Sent: Monday, September 29, 2008 1:04 PM
> To: NT System Admin Issues
> Subject: Setting up notifications for Dell Server failures
>
> We have a customer with a Dell PowerEdge 1800 tower that has had a bad

> habit of failing a particular SCSI drive.  This server has managed to 
> kill 4 drives in slot 0:1 and one drive each in 0:2 and 0:4.  Dell has

> been great with the warranty replacements, even went as far as to 
> replace the entire subsystem, but it didn't solve the problem.
>
>
>
> I got Dell to agree to sell me an additional drive at cost to add to 
> the array as a spare.  (One of the failures included two drives over 
> the weekend, prompting a real emergency when the server went offline.)
>
>
>
> What I need help with is after I install and configure the array spare

> how to notify myself or my office that a drive has failed?  Always 
> before, we've relied on the customer to notify us when buzzer alarm 
> noise sounds.  It is my understanding that after the spare is 
> installed, the buzzer won't sound until a second drive fails and there

> is no spare to take up the slack.
>
>
>
> I need to be able to know when a drive fails so I can start the 
> warranty process with Dell hopefully before a second drive fails.
>
>
>
> Regards,
>
> Jim Majorowicz, MCP
>
> Sr. Network Engineer
>
> SBPI_US_rgb
>
> Whitsell Computer Services
>
> (503) 297-8440x12
>
> www.whitsell.com
>
> We can support you no matter where you are.  Ask me for details.
>
>
>
>
>
>
>
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
> <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
> <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
> <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>



--
--
Give a man a fish, and he'll eat for a day.
Give a fish a man, and he'll eat for weeks!

~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
<http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

Re: Setting up notifications for Dell Server failures

2008-09-29 Thread Durf 
There is no automatic "email" option in OpenManage - I don't know why,
but there isn't.

However, there is a "run a program" option, and it is dead easy to
configure a canned VBscript to send you an email.

-- Durf

On Mon, Sep 29, 2008 at 5:57 PM, Jim Majorowicz <[EMAIL PROTECTED]> wrote:
> I guess I'm missing where I configure this to send the message when an Alert
> occurs.
>
> -Original Message-
> From: Sam Cayze [mailto:[EMAIL PROTECTED]
> Sent: Monday, September 29, 2008 12:01 PM
> To: NT System Admin Issues
> Subject: RE: Setting up notifications for Dell Server failures
>
> OpenManage like Terry said, or a DRAC card if it has it installed.
>
> -Original Message-
> From: Terry Dickson [mailto:[EMAIL PROTECTED]
> Sent: Monday, September 29, 2008 1:15 PM
> To: NT System Admin Issues
> Subject: RE: Setting up notifications for Dell Server failures
>
> Do you have the Openmanage software installed?   I am pretty sure it can
> automatically do this for you if you configure it correctly?
>
> -Original Message-
> From: Jim Majorowicz [mailto:[EMAIL PROTECTED]
> Sent: Monday, September 29, 2008 1:04 PM
> To: NT System Admin Issues
> Subject: Setting up notifications for Dell Server failures
>
> We have a customer with a Dell PowerEdge 1800 tower that has had a bad
> habit of failing a particular SCSI drive.  This server has managed to
> kill 4 drives in slot 0:1 and one drive each in 0:2 and 0:4.  Dell has
> been great with the warranty replacements, even went as far as to
> replace the entire subsystem, but it didn't solve the problem.
>
>
>
> I got Dell to agree to sell me an additional drive at cost to add to the
> array as a spare.  (One of the failures included two drives over the
> weekend, prompting a real emergency when the server went offline.)
>
>
>
> What I need help with is after I install and configure the array spare
> how to notify myself or my office that a drive has failed?  Always
> before, we've relied on the customer to notify us when buzzer alarm
> noise sounds.  It is my understanding that after the spare is installed,
> the buzzer won't sound until a second drive fails and there is no spare
> to take up the slack.
>
>
>
> I need to be able to know when a drive fails so I can start the warranty
> process with Dell hopefully before a second drive fails.
>
>
>
> Regards,
>
> Jim Majorowicz, MCP
>
> Sr. Network Engineer
>
> SBPI_US_rgb
>
> Whitsell Computer Services
>
> (503) 297-8440x12
>
> www.whitsell.com
>
> We can support you no matter where you are.  Ask me for details.
>
>
>
>
>
>
>
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>



-- 
--
Give a man a fish, and he'll eat for a day.
Give a fish a man, and he'll eat for weeks!

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Setting up notifications for Dell Server failures

2008-09-29 Thread Jim Majorowicz 
I guess I'm missing where I configure this to send the message when an Alert
occurs.

-Original Message-
From: Sam Cayze [mailto:[EMAIL PROTECTED] 
Sent: Monday, September 29, 2008 12:01 PM
To: NT System Admin Issues
Subject: RE: Setting up notifications for Dell Server failures

OpenManage like Terry said, or a DRAC card if it has it installed.

-Original Message-
From: Terry Dickson [mailto:[EMAIL PROTECTED] 
Sent: Monday, September 29, 2008 1:15 PM
To: NT System Admin Issues
Subject: RE: Setting up notifications for Dell Server failures

Do you have the Openmanage software installed?   I am pretty sure it can
automatically do this for you if you configure it correctly? 

-Original Message-
From: Jim Majorowicz [mailto:[EMAIL PROTECTED] 
Sent: Monday, September 29, 2008 1:04 PM
To: NT System Admin Issues
Subject: Setting up notifications for Dell Server failures

We have a customer with a Dell PowerEdge 1800 tower that has had a bad
habit of failing a particular SCSI drive.  This server has managed to
kill 4 drives in slot 0:1 and one drive each in 0:2 and 0:4.  Dell has
been great with the warranty replacements, even went as far as to
replace the entire subsystem, but it didn't solve the problem.

 

I got Dell to agree to sell me an additional drive at cost to add to the
array as a spare.  (One of the failures included two drives over the
weekend, prompting a real emergency when the server went offline.) 

 

What I need help with is after I install and configure the array spare
how to notify myself or my office that a drive has failed?  Always
before, we've relied on the customer to notify us when buzzer alarm
noise sounds.  It is my understanding that after the spare is installed,
the buzzer won't sound until a second drive fails and there is no spare
to take up the slack.

 

I need to be able to know when a drive fails so I can start the warranty
process with Dell hopefully before a second drive fails.

 

Regards,

Jim Majorowicz, MCP

Sr. Network Engineer

SBPI_US_rgb

Whitsell Computer Services

(503) 297-8440x12

www.whitsell.com

We can support you no matter where you are.  Ask me for details.

 


 

 


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Setting up notifications for Dell Server failures

2008-09-29 Thread Jim Majorowicz 
They won't do that.  I've tried that with them twice now.  Both times it's
"We may do that the next time a drive fails, but replacing this drive solved
the problem, so you're good."

-Original Message-
From: Candee Vaglica [mailto:[EMAIL PROTECTED] 
Sent: Monday, September 29, 2008 11:15 AM
To: NT System Admin Issues
Subject: Re: Setting up notifications for Dell Server failures

If the machine is still under warranty, I would have them replace the
entire system.



On Mon, Sep 29, 2008 at 2:04 PM, Jim Majorowicz <[EMAIL PROTECTED]>
wrote:
> We have a customer with a Dell PowerEdge 1800 tower that has had a bad
habit
> of failing a particular SCSI drive.  This server has managed to kill 4
> drives in slot 0:1 and one drive each in 0:2 and 0:4.  Dell has been great
> with the warranty replacements, even went as far as to replace the entire
> subsystem, but it didn't solve the problem.
>
>
>
> I got Dell to agree to sell me an additional drive at cost to add to the
> array as a spare.  (One of the failures included two drives over the
> weekend, prompting a real emergency when the server went offline.)
>
>
>
> What I need help with is after I install and configure the array spare how
> to notify myself or my office that a drive has failed?  Always before,
we've
> relied on the customer to notify us when buzzer alarm noise sounds.  It is
> my understanding that after the spare is installed, the buzzer won't sound
> until a second drive fails and there is no spare to take up the slack.
>
>
>
> I need to be able to know when a drive fails so I can start the warranty
> process with Dell hopefully before a second drive fails.
>
>
>
> Regards,
>
> Jim Majorowicz, MCP
>
> Sr. Network Engineer
>
> Whitsell Computer Services
>
> (503) 297-8440x12
>
> www.whitsell.com
>
> We can support you no matter where you are.  Ask me for details.
>
>
>
>
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Setting up notifications for Dell Server failures

2008-09-29 Thread Jim Majorowicz 
I use OpenManage Server Administrator (5.4.0 installed) all the time.  I
don't think I've ever gotten it to email me notifications though.  I can get
it to manually send one, but it seems to not do them automatically.

-Original Message-
From: Terry Dickson [mailto:[EMAIL PROTECTED] 
Sent: Monday, September 29, 2008 11:15 AM
To: NT System Admin Issues
Subject: RE: Setting up notifications for Dell Server failures

Do you have the Openmanage software installed?   I am pretty sure it can
automatically do this for you if you configure it correctly? 

-Original Message-
From: Jim Majorowicz [mailto:[EMAIL PROTECTED] 
Sent: Monday, September 29, 2008 1:04 PM
To: NT System Admin Issues
Subject: Setting up notifications for Dell Server failures

We have a customer with a Dell PowerEdge 1800 tower that has had a bad
habit of failing a particular SCSI drive.  This server has managed to
kill 4 drives in slot 0:1 and one drive each in 0:2 and 0:4.  Dell has
been great with the warranty replacements, even went as far as to
replace the entire subsystem, but it didn't solve the problem.

 

I got Dell to agree to sell me an additional drive at cost to add to the
array as a spare.  (One of the failures included two drives over the
weekend, prompting a real emergency when the server went offline.) 

 

What I need help with is after I install and configure the array spare
how to notify myself or my office that a drive has failed?  Always
before, we've relied on the customer to notify us when buzzer alarm
noise sounds.  It is my understanding that after the spare is installed,
the buzzer won't sound until a second drive fails and there is no spare
to take up the slack.

 

I need to be able to know when a drive fails so I can start the warranty
process with Dell hopefully before a second drive fails.

 

Regards,

Jim Majorowicz, MCP

Sr. Network Engineer

SBPI_US_rgb

Whitsell Computer Services

(503) 297-8440x12

www.whitsell.com

We can support you no matter where you are.  Ask me for details.

 


 

 


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

RE: Setting up notifications for Dell Server failures

2008-09-29 Thread Sam Cayze 
OpenManage like Terry said, or a DRAC card if it has it installed.

-Original Message-
From: Terry Dickson [mailto:[EMAIL PROTECTED] 
Sent: Monday, September 29, 2008 1:15 PM
To: NT System Admin Issues
Subject: RE: Setting up notifications for Dell Server failures

Do you have the Openmanage software installed?   I am pretty sure it can
automatically do this for you if you configure it correctly? 

-Original Message-
From: Jim Majorowicz [mailto:[EMAIL PROTECTED] 
Sent: Monday, September 29, 2008 1:04 PM
To: NT System Admin Issues
Subject: Setting up notifications for Dell Server failures

We have a customer with a Dell PowerEdge 1800 tower that has had a bad
habit of failing a particular SCSI drive.  This server has managed to
kill 4 drives in slot 0:1 and one drive each in 0:2 and 0:4.  Dell has
been great with the warranty replacements, even went as far as to
replace the entire subsystem, but it didn't solve the problem.

 

I got Dell to agree to sell me an additional drive at cost to add to the
array as a spare.  (One of the failures included two drives over the
weekend, prompting a real emergency when the server went offline.) 

 

What I need help with is after I install and configure the array spare
how to notify myself or my office that a drive has failed?  Always
before, we've relied on the customer to notify us when buzzer alarm
noise sounds.  It is my understanding that after the spare is installed,
the buzzer won't sound until a second drive fails and there is no spare
to take up the slack.

 

I need to be able to know when a drive fails so I can start the warranty
process with Dell hopefully before a second drive fails.

 

Regards,

Jim Majorowicz, MCP

Sr. Network Engineer

SBPI_US_rgb

Whitsell Computer Services

(503) 297-8440x12

www.whitsell.com

We can support you no matter where you are.  Ask me for details.

 


 

 


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

Re: Setting up notifications for Dell Server failures

2008-09-29 Thread Candee Vaglica 
If the machine is still under warranty, I would have them replace the
entire system.



On Mon, Sep 29, 2008 at 2:04 PM, Jim Majorowicz <[EMAIL PROTECTED]> wrote:
> We have a customer with a Dell PowerEdge 1800 tower that has had a bad habit
> of failing a particular SCSI drive.  This server has managed to kill 4
> drives in slot 0:1 and one drive each in 0:2 and 0:4.  Dell has been great
> with the warranty replacements, even went as far as to replace the entire
> subsystem, but it didn't solve the problem.
>
>
>
> I got Dell to agree to sell me an additional drive at cost to add to the
> array as a spare.  (One of the failures included two drives over the
> weekend, prompting a real emergency when the server went offline.)
>
>
>
> What I need help with is after I install and configure the array spare how
> to notify myself or my office that a drive has failed?  Always before, we've
> relied on the customer to notify us when buzzer alarm noise sounds.  It is
> my understanding that after the spare is installed, the buzzer won't sound
> until a second drive fails and there is no spare to take up the slack.
>
>
>
> I need to be able to know when a drive fails so I can start the warranty
> process with Dell hopefully before a second drive fails.
>
>
>
> Regards,
>
> Jim Majorowicz, MCP
>
> Sr. Network Engineer
>
> Whitsell Computer Services
>
> (503) 297-8440x12
>
> www.whitsell.com
>
> We can support you no matter where you are.  Ask me for details.
>
>
>
>
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Setting up notifications for Dell Server failures

2008-09-29 Thread Terry Dickson 
Do you have the Openmanage software installed?   I am pretty sure it can
automatically do this for you if you configure it correctly? 

-Original Message-
From: Jim Majorowicz [mailto:[EMAIL PROTECTED] 
Sent: Monday, September 29, 2008 1:04 PM
To: NT System Admin Issues
Subject: Setting up notifications for Dell Server failures

We have a customer with a Dell PowerEdge 1800 tower that has had a bad
habit of failing a particular SCSI drive.  This server has managed to
kill 4 drives in slot 0:1 and one drive each in 0:2 and 0:4.  Dell has
been great with the warranty replacements, even went as far as to
replace the entire subsystem, but it didn't solve the problem.

 

I got Dell to agree to sell me an additional drive at cost to add to the
array as a spare.  (One of the failures included two drives over the
weekend, prompting a real emergency when the server went offline.) 

 

What I need help with is after I install and configure the array spare
how to notify myself or my office that a drive has failed?  Always
before, we've relied on the customer to notify us when buzzer alarm
noise sounds.  It is my understanding that after the spare is installed,
the buzzer won't sound until a second drive fails and there is no spare
to take up the slack.

 

I need to be able to know when a drive fails so I can start the warranty
process with Dell hopefully before a second drive fails.

 

Regards,

Jim Majorowicz, MCP

Sr. Network Engineer

SBPI_US_rgb

Whitsell Computer Services

(503) 297-8440x12

www.whitsell.com

We can support you no matter where you are.  Ask me for details.

 


 

 


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~