RE: Spontaneous server reboots
Any failures or imminent failures reported in insight manager ? Possible power supply issue, or thermal failures ? Erik Goldoff IT Consultant Systems, Networks, Security ' Security is an ongoing process, not a one time event ! ' From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Tuesday, April 20, 2010 6:46 PM To: NT System Admin Issues Subject: Spontaneous server reboots I have an HP DL380G4 server that randomly reboots. At first I suspected an issue with Windows. However, I booted into the BIOS and let it sit there for a few minutes. Again at random intervals the system will reboot. Sometimes I can’t even get all the way into the BIOS. I replaced the memory modules with new ones (twice, just to be sure) – still reboots randomly even from the BIOS. I suspect an issue with the motherboard. Any other possible causes, or has anyone experienced this with the G4’s? It had run for about four years prior with no issue until this started. No other hardware changes or updates to the BIOS have been done in the last year (only Windows patches). Thanks in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Spontaneous server reboots
Usually if you have replaced the memory, and you are still getting the random reboots, and nothing is showing in the IML Log, or via Insight Management Agents in the Event Log, then its probably Motherboard issue, and you should have that replaced. Z Edward Ziots CISSP,MCSA,MCP+I,Security +,Network +,CCA Network Engineer Lifespan Organization 401-639-3505 ezi...@lifespan.org From: Erik Goldoff [mailto:egold...@gmail.com] Sent: Wednesday, April 21, 2010 6:42 AM To: NT System Admin Issues Subject: RE: Spontaneous server reboots Any failures or imminent failures reported in insight manager ? Possible power supply issue, or thermal failures ? Erik Goldoff IT Consultant Systems, Networks, Security ' Security is an ongoing process, not a one time event ! ' From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Tuesday, April 20, 2010 6:46 PM To: NT System Admin Issues Subject: Spontaneous server reboots I have an HP DL380G4 server that randomly reboots. At first I suspected an issue with Windows. However, I booted into the BIOS and let it sit there for a few minutes. Again at random intervals the system will reboot. Sometimes I can't even get all the way into the BIOS. I replaced the memory modules with new ones (twice, just to be sure) - still reboots randomly even from the BIOS. I suspect an issue with the motherboard. Any other possible causes, or has anyone experienced this with the G4's? It had run for about four years prior with no issue until this started. No other hardware changes or updates to the BIOS have been done in the last year (only Windows patches). Thanks in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Spontaneous server reboots
You're probably right, Edward, however, I'd also try replacing the power supply with a known good power supply first. THEN if the spontaneous reboots continue, I'd say you've exhausted all other options and should replace the motherboard. John-AldrichTile-Tools From: Ziots, Edward [mailto:ezi...@lifespan.org] Sent: Wednesday, April 21, 2010 7:35 AM To: NT System Admin Issues Subject: RE: Spontaneous server reboots Usually if you have replaced the memory, and you are still getting the random reboots, and nothing is showing in the IML Log, or via Insight Management Agents in the Event Log, then its probably Motherboard issue, and you should have that replaced. Z Edward Ziots CISSP,MCSA,MCP+I,Security +,Network +,CCA Network Engineer Lifespan Organization 401-639-3505 ezi...@lifespan.org From: Erik Goldoff [mailto:egold...@gmail.com] Sent: Wednesday, April 21, 2010 6:42 AM To: NT System Admin Issues Subject: RE: Spontaneous server reboots Any failures or imminent failures reported in insight manager ? Possible power supply issue, or thermal failures ? Erik Goldoff IT Consultant Systems, Networks, Security ' Security is an ongoing process, not a one time event ! ' From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Tuesday, April 20, 2010 6:46 PM To: NT System Admin Issues Subject: Spontaneous server reboots I have an HP DL380G4 server that randomly reboots. At first I suspected an issue with Windows. However, I booted into the BIOS and let it sit there for a few minutes. Again at random intervals the system will reboot. Sometimes I can't even get all the way into the BIOS. I replaced the memory modules with new ones (twice, just to be sure) - still reboots randomly even from the BIOS. I suspect an issue with the motherboard. Any other possible causes, or has anyone experienced this with the G4's? It had run for about four years prior with no issue until this started. No other hardware changes or updates to the BIOS have been done in the last year (only Windows patches). Thanks in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~image001.jpgimage002.jpg
Re: Spontaneous server reboots
Was going to be my suggestion! On Wed, Apr 21, 2010 at 12:41 AM, Mike Gill lis...@canbyfoursquare.comwrote: Check for bad caps on the motherboard? -- Mike Gill *From:* Kyle Plummer [mailto:kplum...@nje.com] *Sent:* Tuesday, April 20, 2010 3:46 PM *To:* NT System Admin Issues *Subject:* Spontaneous server reboots I have an HP DL380G4 server that randomly reboots. At first I suspected an issue with Windows. However, I booted into the BIOS and let it sit there for a few minutes. Again at random intervals the system will reboot. Sometimes I can’t even get all the way into the BIOS. I replaced the memory modules with new ones (twice, just to be sure) – still reboots randomly even from the BIOS. I suspect an issue with the motherboard. Any other possible causes, or has anyone experienced this with the G4’s? It had run for about four years prior with no issue until this started. No other hardware changes or updates to the BIOS have been done in the last year (only Windows patches). Thanks in advance, Kyle B. Plummer *This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer.* Norman, Jones, Enlow Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. -- Gavin Wilby, Twitter: http://twitter.com/gavin_wilby GSXR Blog: http://www.stoof.co.uk ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Spontaneous server reboots
When Windows is up, Insight Manager does not indicate any issues. Everything looks good, which is why I'm leaning towards a bad motherboard. Kyle B. Plummer From: Erik Goldoff [mailto:egold...@gmail.com] Sent: Wednesday, April 21, 2010 6:42 AM To: NT System Admin Issues Subject: RE: Spontaneous server reboots Any failures or imminent failures reported in insight manager ? Possible power supply issue, or thermal failures ? Erik Goldoff IT Consultant Systems, Networks, Security ' Security is an ongoing process, not a one time event ! ' From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Tuesday, April 20, 2010 6:46 PM To: NT System Admin Issues Subject: Spontaneous server reboots I have an HP DL380G4 server that randomly reboots. At first I suspected an issue with Windows. However, I booted into the BIOS and let it sit there for a few minutes. Again at random intervals the system will reboot. Sometimes I can't even get all the way into the BIOS. I replaced the memory modules with new ones (twice, just to be sure) - still reboots randomly even from the BIOS. I suspect an issue with the motherboard. Any other possible causes, or has anyone experienced this with the G4's? It had run for about four years prior with no issue until this started. No other hardware changes or updates to the BIOS have been done in the last year (only Windows patches). Thanks in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Spontaneous server reboots
That's where I was headed. I want to try the known good power supply first just to be sure. Then I will replace the motherboard. Thank you, Kyle B. Plummer From: Ziots, Edward [mailto:ezi...@lifespan.org] Sent: Wednesday, April 21, 2010 7:35 AM To: NT System Admin Issues Subject: RE: Spontaneous server reboots Usually if you have replaced the memory, and you are still getting the random reboots, and nothing is showing in the IML Log, or via Insight Management Agents in the Event Log, then its probably Motherboard issue, and you should have that replaced. Z Edward Ziots CISSP,MCSA,MCP+I,Security +,Network +,CCA Network Engineer Lifespan Organization 401-639-3505 ezi...@lifespan.org From: Erik Goldoff [mailto:egold...@gmail.com] Sent: Wednesday, April 21, 2010 6:42 AM To: NT System Admin Issues Subject: RE: Spontaneous server reboots Any failures or imminent failures reported in insight manager ? Possible power supply issue, or thermal failures ? Erik Goldoff IT Consultant Systems, Networks, Security ' Security is an ongoing process, not a one time event ! ' From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Tuesday, April 20, 2010 6:46 PM To: NT System Admin Issues Subject: Spontaneous server reboots I have an HP DL380G4 server that randomly reboots. At first I suspected an issue with Windows. However, I booted into the BIOS and let it sit there for a few minutes. Again at random intervals the system will reboot. Sometimes I can't even get all the way into the BIOS. I replaced the memory modules with new ones (twice, just to be sure) - still reboots randomly even from the BIOS. I suspect an issue with the motherboard. Any other possible causes, or has anyone experienced this with the G4's? It had run for about four years prior with no issue until this started. No other hardware changes or updates to the BIOS have been done in the last year (only Windows patches). Thanks in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Spontaneous server reboots
I have had similar spontaneous shutdowns that were unexplained till I realized they were actually caused by the APC UPS's in my lab/office. One did it nearly daily till I just happened to be there to observe it and realize what was going on. From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Tuesday, April 20, 2010 3:53 PM To: NT System Admin Issues Subject: RE: Spontaneous server reboots I have it on an APC Smart-UPS 1500, very light load. I have my own AC and keep the server room around 68 or so. Good airflow. No dust build up inside the case. I'll try swapping the power supply itself with a known good one to see if that helps. Thank you, Kyle B. Plummer From: Mathew Shember [mailto:mathew.shem...@synopsys.com] Sent: Tuesday, April 20, 2010 6:46 PM To: NT System Admin Issues Subject: RE: Spontaneous server reboots Bad power supply? How is the circuit load? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Tuesday, April 20, 2010 3:46 PM To: NT System Admin Issues Subject: Spontaneous server reboots I have an HP DL380G4 server that randomly reboots. At first I suspected an issue with Windows. However, I booted into the BIOS and let it sit there for a few minutes. Again at random intervals the system will reboot. Sometimes I can't even get all the way into the BIOS. I replaced the memory modules with new ones (twice, just to be sure) - still reboots randomly even from the BIOS. I suspect an issue with the motherboard. Any other possible causes, or has anyone experienced this with the G4's? It had run for about four years prior with no issue until this started. No other hardware changes or updates to the BIOS have been done in the last year (only Windows patches). Thanks in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Spontaneous server reboots
I've had it on two different UPS units. First one had other servers on it (load was at 50%), but none of the other servers had an issue. I moved it to a new UPS (both are Smart-UPS 1500 units from APC) that had nothing else on it. Still did the reboots. That's a good suggestion, though. I didn't think of that when I moved it. I was more concerned with isolating the server from the other ones. Thank you, Kyle B. Plummer From: Free, Bob [mailto:r...@pge.com] Sent: Wednesday, April 21, 2010 10:55 AM To: NT System Admin Issues Subject: RE: Spontaneous server reboots I have had similar spontaneous shutdowns that were unexplained till I realized they were actually caused by the APC UPS's in my lab/office. One did it nearly daily till I just happened to be there to observe it and realize what was going on. From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Tuesday, April 20, 2010 3:53 PM To: NT System Admin Issues Subject: RE: Spontaneous server reboots I have it on an APC Smart-UPS 1500, very light load. I have my own AC and keep the server room around 68 or so. Good airflow. No dust build up inside the case. I'll try swapping the power supply itself with a known good one to see if that helps. Thank you, Kyle B. Plummer From: Mathew Shember [mailto:mathew.shem...@synopsys.com] Sent: Tuesday, April 20, 2010 6:46 PM To: NT System Admin Issues Subject: RE: Spontaneous server reboots Bad power supply? How is the circuit load? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Tuesday, April 20, 2010 3:46 PM To: NT System Admin Issues Subject: Spontaneous server reboots I have an HP DL380G4 server that randomly reboots. At first I suspected an issue with Windows. However, I booted into the BIOS and let it sit there for a few minutes. Again at random intervals the system will reboot. Sometimes I can't even get all the way into the BIOS. I replaced the memory modules with new ones (twice, just to be sure) - still reboots randomly even from the BIOS. I suspect an issue with the motherboard. Any other possible causes, or has anyone experienced this with the G4's? It had run for about four years prior with no issue until this started. No other hardware changes or updates to the BIOS have been done in the last year (only Windows patches). Thanks in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person
RE: Spontaneous server reboots
My experience was much the same, one was a 1500 and one a 2200. I think they are both of near the same vintage. I *thought* I ruled out the UPS for the one server that did it nearly daily when I moved it to the larger one for a while then it happened again, just at a different interval and lower frequency. Replaced all the batteries and it's a lot better. I should get off my duff and connect and configure PowerChute but that is a PITA covered in another thread and they are just lab servers so they don't have any priority. From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, April 21, 2010 8:03 AM To: NT System Admin Issues Subject: RE: Spontaneous server reboots I've had it on two different UPS units. First one had other servers on it (load was at 50%), but none of the other servers had an issue. I moved it to a new UPS (both are Smart-UPS 1500 units from APC) that had nothing else on it. Still did the reboots. That's a good suggestion, though. I didn't think of that when I moved it. I was more concerned with isolating the server from the other ones. Thank you, Kyle B. Plummer From: Free, Bob [mailto:r...@pge.com] Sent: Wednesday, April 21, 2010 10:55 AM To: NT System Admin Issues Subject: RE: Spontaneous server reboots I have had similar spontaneous shutdowns that were unexplained till I realized they were actually caused by the APC UPS's in my lab/office. One did it nearly daily till I just happened to be there to observe it and realize what was going on. From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Tuesday, April 20, 2010 3:53 PM To: NT System Admin Issues Subject: RE: Spontaneous server reboots I have it on an APC Smart-UPS 1500, very light load. I have my own AC and keep the server room around 68 or so. Good airflow. No dust build up inside the case. I'll try swapping the power supply itself with a known good one to see if that helps. Thank you, Kyle B. Plummer From: Mathew Shember [mailto:mathew.shem...@synopsys.com] Sent: Tuesday, April 20, 2010 6:46 PM To: NT System Admin Issues Subject: RE: Spontaneous server reboots Bad power supply? How is the circuit load? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Tuesday, April 20, 2010 3:46 PM To: NT System Admin Issues Subject: Spontaneous server reboots I have an HP DL380G4 server that randomly reboots. At first I suspected an issue with Windows. However, I booted into the BIOS and let it sit there for a few minutes. Again at random intervals the system will reboot. Sometimes I can't even get all the way into the BIOS. I replaced the memory modules with new ones (twice, just to be sure) - still reboots randomly even from the BIOS. I suspect an issue with the motherboard. Any other possible causes, or has anyone experienced this with the G4's? It had run for about four years prior with no issue until this started. No other hardware changes or updates to the BIOS have been done in the last year (only Windows patches). Thanks in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888
RE: Spontaneous server reboots
Did you have other servers hooked up to the same UPS when the server was rebooting? And it only affected the one server? Unfortunately for me, this is a production server - in this case a DC. Fortunately for me, it is just a backup DC so no one is missing it. Kyle B. Plummer From: Free, Bob [mailto:r...@pge.com] Sent: Wednesday, April 21, 2010 11:29 AM To: NT System Admin Issues Subject: RE: Spontaneous server reboots My experience was much the same, one was a 1500 and one a 2200. I think they are both of near the same vintage. I *thought* I ruled out the UPS for the one server that did it nearly daily when I moved it to the larger one for a while then it happened again, just at a different interval and lower frequency. Replaced all the batteries and it's a lot better. I should get off my duff and connect and configure PowerChute but that is a PITA covered in another thread and they are just lab servers so they don't have any priority. From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, April 21, 2010 8:03 AM To: NT System Admin Issues Subject: RE: Spontaneous server reboots I've had it on two different UPS units. First one had other servers on it (load was at 50%), but none of the other servers had an issue. I moved it to a new UPS (both are Smart-UPS 1500 units from APC) that had nothing else on it. Still did the reboots. That's a good suggestion, though. I didn't think of that when I moved it. I was more concerned with isolating the server from the other ones. Thank you, Kyle B. Plummer From: Free, Bob [mailto:r...@pge.com] Sent: Wednesday, April 21, 2010 10:55 AM To: NT System Admin Issues Subject: RE: Spontaneous server reboots I have had similar spontaneous shutdowns that were unexplained till I realized they were actually caused by the APC UPS's in my lab/office. One did it nearly daily till I just happened to be there to observe it and realize what was going on. From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Tuesday, April 20, 2010 3:53 PM To: NT System Admin Issues Subject: RE: Spontaneous server reboots I have it on an APC Smart-UPS 1500, very light load. I have my own AC and keep the server room around 68 or so. Good airflow. No dust build up inside the case. I'll try swapping the power supply itself with a known good one to see if that helps. Thank you, Kyle B. Plummer From: Mathew Shember [mailto:mathew.shem...@synopsys.com] Sent: Tuesday, April 20, 2010 6:46 PM To: NT System Admin Issues Subject: RE: Spontaneous server reboots Bad power supply? How is the circuit load? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Tuesday, April 20, 2010 3:46 PM To: NT System Admin Issues Subject: Spontaneous server reboots I have an HP DL380G4 server that randomly reboots. At first I suspected an issue with Windows. However, I booted into the BIOS and let it sit there for a few minutes. Again at random intervals the system will reboot. Sometimes I can't even get all the way into the BIOS. I replaced the memory modules with new ones (twice, just to be sure) - still reboots randomly even from the BIOS. I suspect an issue with the motherboard. Any other possible causes, or has anyone experienced this with the G4's? It had run for about four years prior with no issue until this started. No other hardware changes or updates to the BIOS have been done in the last year (only Windows patches). Thanks in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom
RE: Spontaneous server reboots
No, it was the only one on the 1500. 1 Dell 6400 + ext DAT drive was the full load on it. From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, April 21, 2010 9:38 AM To: NT System Admin Issues Subject: RE: Spontaneous server reboots Did you have other servers hooked up to the same UPS when the server was rebooting? And it only affected the one server? Unfortunately for me, this is a production server - in this case a DC. Fortunately for me, it is just a backup DC so no one is missing it. Kyle B. Plummer From: Free, Bob [mailto:r...@pge.com] Sent: Wednesday, April 21, 2010 11:29 AM To: NT System Admin Issues Subject: RE: Spontaneous server reboots My experience was much the same, one was a 1500 and one a 2200. I think they are both of near the same vintage. I *thought* I ruled out the UPS for the one server that did it nearly daily when I moved it to the larger one for a while then it happened again, just at a different interval and lower frequency. Replaced all the batteries and it's a lot better. I should get off my duff and connect and configure PowerChute but that is a PITA covered in another thread and they are just lab servers so they don't have any priority. From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, April 21, 2010 8:03 AM To: NT System Admin Issues Subject: RE: Spontaneous server reboots I've had it on two different UPS units. First one had other servers on it (load was at 50%), but none of the other servers had an issue. I moved it to a new UPS (both are Smart-UPS 1500 units from APC) that had nothing else on it. Still did the reboots. That's a good suggestion, though. I didn't think of that when I moved it. I was more concerned with isolating the server from the other ones. Thank you, Kyle B. Plummer From: Free, Bob [mailto:r...@pge.com] Sent: Wednesday, April 21, 2010 10:55 AM To: NT System Admin Issues Subject: RE: Spontaneous server reboots I have had similar spontaneous shutdowns that were unexplained till I realized they were actually caused by the APC UPS's in my lab/office. One did it nearly daily till I just happened to be there to observe it and realize what was going on. From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Tuesday, April 20, 2010 3:53 PM To: NT System Admin Issues Subject: RE: Spontaneous server reboots I have it on an APC Smart-UPS 1500, very light load. I have my own AC and keep the server room around 68 or so. Good airflow. No dust build up inside the case. I'll try swapping the power supply itself with a known good one to see if that helps. Thank you, Kyle B. Plummer From: Mathew Shember [mailto:mathew.shem...@synopsys.com] Sent: Tuesday, April 20, 2010 6:46 PM To: NT System Admin Issues Subject: RE: Spontaneous server reboots Bad power supply? How is the circuit load? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Tuesday, April 20, 2010 3:46 PM To: NT System Admin Issues Subject: Spontaneous server reboots I have an HP DL380G4 server that randomly reboots. At first I suspected an issue with Windows. However, I booted into the BIOS and let it sit there for a few minutes. Again at random intervals the system will reboot. Sometimes I can't even get all the way into the BIOS. I replaced the memory modules with new ones (twice, just to be sure) - still reboots randomly even from the BIOS. I suspect an issue with the motherboard. Any other possible causes, or has anyone experienced this with the G4's? It had run for about four years prior with no issue until this started. No other hardware changes or updates to the BIOS have been done in the last year (only Windows patches). Thanks in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow
RE: Spontaneous server reboots
Thanks for the info, Bob. You have been very helpful (as have all the other suggestions from the other posters). I can't swap the power supply until tomorrow evening (different office, 65 miles away). I'm going to try that before ordering the motherboard. Thank you, Kyle B. Plummer From: Free, Bob [mailto:r...@pge.com] Sent: Wednesday, April 21, 2010 1:10 PM To: NT System Admin Issues Subject: RE: Spontaneous server reboots No, it was the only one on the 1500. 1 Dell 6400 + ext DAT drive was the full load on it. From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, April 21, 2010 9:38 AM To: NT System Admin Issues Subject: RE: Spontaneous server reboots Did you have other servers hooked up to the same UPS when the server was rebooting? And it only affected the one server? Unfortunately for me, this is a production server - in this case a DC. Fortunately for me, it is just a backup DC so no one is missing it. Kyle B. Plummer From: Free, Bob [mailto:r...@pge.com] Sent: Wednesday, April 21, 2010 11:29 AM To: NT System Admin Issues Subject: RE: Spontaneous server reboots My experience was much the same, one was a 1500 and one a 2200. I think they are both of near the same vintage. I *thought* I ruled out the UPS for the one server that did it nearly daily when I moved it to the larger one for a while then it happened again, just at a different interval and lower frequency. Replaced all the batteries and it's a lot better. I should get off my duff and connect and configure PowerChute but that is a PITA covered in another thread and they are just lab servers so they don't have any priority. From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, April 21, 2010 8:03 AM To: NT System Admin Issues Subject: RE: Spontaneous server reboots I've had it on two different UPS units. First one had other servers on it (load was at 50%), but none of the other servers had an issue. I moved it to a new UPS (both are Smart-UPS 1500 units from APC) that had nothing else on it. Still did the reboots. That's a good suggestion, though. I didn't think of that when I moved it. I was more concerned with isolating the server from the other ones. Thank you, Kyle B. Plummer From: Free, Bob [mailto:r...@pge.com] Sent: Wednesday, April 21, 2010 10:55 AM To: NT System Admin Issues Subject: RE: Spontaneous server reboots I have had similar spontaneous shutdowns that were unexplained till I realized they were actually caused by the APC UPS's in my lab/office. One did it nearly daily till I just happened to be there to observe it and realize what was going on. From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Tuesday, April 20, 2010 3:53 PM To: NT System Admin Issues Subject: RE: Spontaneous server reboots I have it on an APC Smart-UPS 1500, very light load. I have my own AC and keep the server room around 68 or so. Good airflow. No dust build up inside the case. I'll try swapping the power supply itself with a known good one to see if that helps. Thank you, Kyle B. Plummer From: Mathew Shember [mailto:mathew.shem...@synopsys.com] Sent: Tuesday, April 20, 2010 6:46 PM To: NT System Admin Issues Subject: RE: Spontaneous server reboots Bad power supply? How is the circuit load? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Tuesday, April 20, 2010 3:46 PM To: NT System Admin Issues Subject: Spontaneous server reboots I have an HP DL380G4 server that randomly reboots. At first I suspected an issue with Windows. However, I booted into the BIOS and let it sit there for a few minutes. Again at random intervals the system will reboot. Sometimes I can't even get all the way into the BIOS. I replaced the memory modules with new ones (twice, just to be sure) - still reboots randomly even from the BIOS. I suspect an issue with the motherboard. Any other possible causes, or has anyone experienced this with the G4's? It had run for about four years prior with no issue until this started. No other hardware changes or updates to the BIOS have been done in the last year (only Windows patches). Thanks in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail
RE: Spontaneous server reboots
Try checking the iLo Logs. It may have an event and error message for your reboots. Michael Walker Senior Network Engineer Citrus Valley Health Partners 140 W. College Street, Covina, CA 91723 Phone/Fax/Pager: (888) 299-6882 mwal...@mail.cvhp.org mailto:mwal...@mail.cvhp.org From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, April 21, 2010 9:38 AM To: NT System Admin Issues Subject: RE: Spontaneous server reboots Did you have other servers hooked up to the same UPS when the server was rebooting? And it only affected the one server? Unfortunately for me, this is a production server - in this case a DC. Fortunately for me, it is just a backup DC so no one is missing it. Kyle B. Plummer From: Free, Bob [mailto:r...@pge.com] Sent: Wednesday, April 21, 2010 11:29 AM To: NT System Admin Issues Subject: RE: Spontaneous server reboots My experience was much the same, one was a 1500 and one a 2200. I think they are both of near the same vintage. I *thought* I ruled out the UPS for the one server that did it nearly daily when I moved it to the larger one for a while then it happened again, just at a different interval and lower frequency. Replaced all the batteries and it's a lot better. I should get off my duff and connect and configure PowerChute but that is a PITA covered in another thread and they are just lab servers so they don't have any priority. From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, April 21, 2010 8:03 AM To: NT System Admin Issues Subject: RE: Spontaneous server reboots I've had it on two different UPS units. First one had other servers on it (load was at 50%), but none of the other servers had an issue. I moved it to a new UPS (both are Smart-UPS 1500 units from APC) that had nothing else on it. Still did the reboots. That's a good suggestion, though. I didn't think of that when I moved it. I was more concerned with isolating the server from the other ones. Thank you, Kyle B. Plummer From: Free, Bob [mailto:r...@pge.com] Sent: Wednesday, April 21, 2010 10:55 AM To: NT System Admin Issues Subject: RE: Spontaneous server reboots I have had similar spontaneous shutdowns that were unexplained till I realized they were actually caused by the APC UPS's in my lab/office. One did it nearly daily till I just happened to be there to observe it and realize what was going on. From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Tuesday, April 20, 2010 3:53 PM To: NT System Admin Issues Subject: RE: Spontaneous server reboots I have it on an APC Smart-UPS 1500, very light load. I have my own AC and keep the server room around 68 or so. Good airflow. No dust build up inside the case. I'll try swapping the power supply itself with a known good one to see if that helps. Thank you, Kyle B. Plummer From: Mathew Shember [mailto:mathew.shem...@synopsys.com] Sent: Tuesday, April 20, 2010 6:46 PM To: NT System Admin Issues Subject: RE: Spontaneous server reboots Bad power supply? How is the circuit load? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Tuesday, April 20, 2010 3:46 PM To: NT System Admin Issues Subject: Spontaneous server reboots I have an HP DL380G4 server that randomly reboots. At first I suspected an issue with Windows. However, I booted into the BIOS and let it sit there for a few minutes. Again at random intervals the system will reboot. Sometimes I can't even get all the way into the BIOS. I replaced the memory modules with new ones (twice, just to be sure) - still reboots randomly even from the BIOS. I suspect an issue with the motherboard. Any other possible causes, or has anyone experienced this with the G4's? It had run for about four years prior with no issue until this started. No other hardware changes or updates to the BIOS have been done in the last year (only Windows patches). Thanks in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs
RE: Spontaneous server reboots
Bad power supply? How is the circuit load? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Tuesday, April 20, 2010 3:46 PM To: NT System Admin Issues Subject: Spontaneous server reboots I have an HP DL380G4 server that randomly reboots. At first I suspected an issue with Windows. However, I booted into the BIOS and let it sit there for a few minutes. Again at random intervals the system will reboot. Sometimes I can't even get all the way into the BIOS. I replaced the memory modules with new ones (twice, just to be sure) - still reboots randomly even from the BIOS. I suspect an issue with the motherboard. Any other possible causes, or has anyone experienced this with the G4's? It had run for about four years prior with no issue until this started. No other hardware changes or updates to the BIOS have been done in the last year (only Windows patches). Thanks in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Spontaneous server reboots
I have it on an APC Smart-UPS 1500, very light load. I have my own AC and keep the server room around 68 or so. Good airflow. No dust build up inside the case. I'll try swapping the power supply itself with a known good one to see if that helps. Thank you, Kyle B. Plummer From: Mathew Shember [mailto:mathew.shem...@synopsys.com] Sent: Tuesday, April 20, 2010 6:46 PM To: NT System Admin Issues Subject: RE: Spontaneous server reboots Bad power supply? How is the circuit load? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Tuesday, April 20, 2010 3:46 PM To: NT System Admin Issues Subject: Spontaneous server reboots I have an HP DL380G4 server that randomly reboots. At first I suspected an issue with Windows. However, I booted into the BIOS and let it sit there for a few minutes. Again at random intervals the system will reboot. Sometimes I can't even get all the way into the BIOS. I replaced the memory modules with new ones (twice, just to be sure) - still reboots randomly even from the BIOS. I suspect an issue with the motherboard. Any other possible causes, or has anyone experienced this with the G4's? It had run for about four years prior with no issue until this started. No other hardware changes or updates to the BIOS have been done in the last year (only Windows patches). Thanks in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Spontaneous server reboots
Bad HW. We've had our fair share go TU. -sc From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Tuesday, April 20, 2010 6:46 PM To: NT System Admin Issues Subject: Spontaneous server reboots I have an HP DL380G4 server that randomly reboots. At first I suspected an issue with Windows. However, I booted into the BIOS and let it sit there for a few minutes. Again at random intervals the system will reboot. Sometimes I can't even get all the way into the BIOS. I replaced the memory modules with new ones (twice, just to be sure) - still reboots randomly even from the BIOS. I suspect an issue with the motherboard. Any other possible causes, or has anyone experienced this with the G4's? It had run for about four years prior with no issue until this started. No other hardware changes or updates to the BIOS have been done in the last year (only Windows patches). Thanks in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Spontaneous server reboots
Check for bad caps on the motherboard? -- Mike Gill From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Tuesday, April 20, 2010 3:46 PM To: NT System Admin Issues Subject: Spontaneous server reboots I have an HP DL380G4 server that randomly reboots. At first I suspected an issue with Windows. However, I booted into the BIOS and let it sit there for a few minutes. Again at random intervals the system will reboot. Sometimes I can't even get all the way into the BIOS. I replaced the memory modules with new ones (twice, just to be sure) - still reboots randomly even from the BIOS. I suspect an issue with the motherboard. Any other possible causes, or has anyone experienced this with the G4's? It had run for about four years prior with no issue until this started. No other hardware changes or updates to the BIOS have been done in the last year (only Windows patches). Thanks in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~