RE: Virpe does NOT reboot client machines
Shutdown -r -f -t 0 -m \\computernamefile:///\\computername Seems to work pretty well, IME. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Friday, May 07, 2010 2:10 PM To: NT System Admin Issues Subject: Virpe does NOT reboot client machines Why does Vipre offer to let you reboot client machines if it's not really doing to do it? I've told several machines to automatically reboot and they have not done so. I have ended up either going to the machine in question and manually rebooting it or logging into the machine from remote and telling it to reboot that way. [John-Aldrich][Tile-Tools] ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~inline: image001.jpginline: image002.jpg
RE: Virpe does NOT reboot client machines
Well, that may very well work, but why does Vipre offer the option to remotely restart a computer if it's not really doing to do it? I'll give that a shot next time, fwiw, but I'd like to know the answer to my question. J John-AldrichTile-Tools From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Friday, May 07, 2010 2:19 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines Shutdown -r -f -t 0 -m \\computername file:///\\computername Seems to work pretty well, IME. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Friday, May 07, 2010 2:10 PM To: NT System Admin Issues Subject: Virpe does NOT reboot client machines Why does Vipre offer to let you reboot client machines if it's not really doing to do it? I've told several machines to automatically reboot and they have not done so. I have ended up either going to the machine in question and manually rebooting it or logging into the machine from remote and telling it to reboot that way. John-AldrichTile-Tools ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~image001.jpgimage002.jpg
RE: Virpe does NOT reboot client machines
HeckifIknow. Call or email support, or ask the question on THAT forum. :-P Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Friday, May 07, 2010 2:34 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines Well, that may very well work, but why does Vipre offer the option to remotely restart a computer if it's not really doing to do it? I'll give that a shot next time, fwiw, but I'd like to know the answer to my question. :) [John-Aldrich][Tile-Tools] From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Friday, May 07, 2010 2:19 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines Shutdown -r -f -t 0 -m \\computernamefile:///\\computername Seems to work pretty well, IME. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Friday, May 07, 2010 2:10 PM To: NT System Admin Issues Subject: Virpe does NOT reboot client machines Why does Vipre offer to let you reboot client machines if it's not really doing to do it? I've told several machines to automatically reboot and they have not done so. I have ended up either going to the machine in question and manually rebooting it or logging into the machine from remote and telling it to reboot that way. [John-Aldrich][Tile-Tools] ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~inline: image001.jpginline: image002.jpg
RE: Virpe does NOT reboot client machines
Well, if I *could* get on the forum, I'd ask. J John-AldrichTile-Tools From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Friday, May 07, 2010 2:36 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines HeckifIknow. Call or email support, or ask the question on THAT forum. :-P Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Friday, May 07, 2010 2:34 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines Well, that may very well work, but why does Vipre offer the option to remotely restart a computer if it's not really doing to do it? I'll give that a shot next time, fwiw, but I'd like to know the answer to my question. J John-AldrichTile-Tools From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Friday, May 07, 2010 2:19 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines Shutdown -r -f -t 0 -m \\computername file:///\\computername Seems to work pretty well, IME. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Friday, May 07, 2010 2:10 PM To: NT System Admin Issues Subject: Virpe does NOT reboot client machines Why does Vipre offer to let you reboot client machines if it's not really doing to do it? I've told several machines to automatically reboot and they have not done so. I have ended up either going to the machine in question and manually rebooting it or logging into the machine from remote and telling it to reboot that way. John-AldrichTile-Tools ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~image001.jpgimage002.jpg
Re: Virpe does NOT reboot client machines
I would suggest waiting until you can get on that forum. :-) On Fri, May 7, 2010 at 2:43 PM, John Aldrich jaldr...@blueridgecarpet.comwrote: Well, if I **could** get on the forum, I’d ask. J [image: John-Aldrich][image: Tile-Tools] *From:* Michael B. Smith [mailto:mich...@smithcons.com] *Sent:* Friday, May 07, 2010 2:36 PM *To:* NT System Admin Issues *Subject:* RE: Virpe does NOT reboot client machines HeckifIknow. Call or email support, or ask the question on THAT forum. :-P Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com http://theessentialexchange.com/ *From:* John Aldrich [mailto:jaldr...@blueridgecarpet.com] *Sent:* Friday, May 07, 2010 2:34 PM *To:* NT System Admin Issues *Subject:* RE: Virpe does NOT reboot client machines Well, that may very well work, but why does Vipre offer the option to remotely restart a computer if it’s not really doing to do it? I’ll give that a shot next time, fwiw, but I’d like to know the answer to my question. J [image: John-Aldrich][image: Tile-Tools] *From:* Michael B. Smith [mailto:mich...@smithcons.com] *Sent:* Friday, May 07, 2010 2:19 PM *To:* NT System Admin Issues *Subject:* RE: Virpe does NOT reboot client machines Shutdown –r –f –t 0 –m \\computername Seems to work pretty well, IME. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com http://theessentialexchange.com/ *From:* John Aldrich [mailto:jaldr...@blueridgecarpet.com] *Sent:* Friday, May 07, 2010 2:10 PM *To:* NT System Admin Issues *Subject:* Virpe does NOT reboot client machines Why does Vipre offer to let you reboot client machines if it’s not really doing to do it? I’ve told several machines to automatically reboot and they have not done so. I have ended up either going to the machine in question and manually rebooting it or logging into the machine from remote and telling it to reboot that way. [image: John-Aldrich][image: Tile-Tools] ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~image002.jpgimage001.jpg
RE: Virpe does NOT reboot client machines
And good luck getting through on the support line. I've tried two different times, the hold times are out of control again. From: Jonathan Link [mailto:jonathan.l...@gmail.com] Sent: Friday, May 07, 2010 1:45 PM To: NT System Admin Issues Subject: Re: Virpe does NOT reboot client machines I would suggest waiting until you can get on that forum. :-) On Fri, May 7, 2010 at 2:43 PM, John Aldrich jaldr...@blueridgecarpet.com wrote: Well, if I *could* get on the forum, I'd ask. J From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Friday, May 07, 2010 2:36 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines HeckifIknow. Call or email support, or ask the question on THAT forum. :-P Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com http://theessentialexchange.com/ From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Friday, May 07, 2010 2:34 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines Well, that may very well work, but why does Vipre offer the option to remotely restart a computer if it's not really doing to do it? I'll give that a shot next time, fwiw, but I'd like to know the answer to my question. J From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Friday, May 07, 2010 2:19 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines Shutdown -r -f -t 0 -m \\computername Seems to work pretty well, IME. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com http://theessentialexchange.com/ From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Friday, May 07, 2010 2:10 PM To: NT System Admin Issues Subject: Virpe does NOT reboot client machines Why does Vipre offer to let you reboot client machines if it's not really doing to do it? I've told several machines to automatically reboot and they have not done so. I have ended up either going to the machine in question and manually rebooting it or logging into the machine from remote and telling it to reboot that way. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~image001.jpgimage002.jpg
RE: Virpe does NOT reboot client machines
That option is designed for remotely restarting a system post an upgrade/update to the product. That's an explanation. As to why it's not doing it, I'm curious, can you try a remote shutdown command and see if that does it? It is perhaps a credentialing issue. From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Friday, May 07, 2010 2:34 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines Well, that may very well work, but why does Vipre offer the option to remotely restart a computer if it's not really doing to do it? I'll give that a shot next time, fwiw, but I'd like to know the answer to my question. :) [cid:image001.jpg@01CAEDF5.347F5150][cid:image002@01caedf5.347f5150] From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Friday, May 07, 2010 2:19 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines Shutdown -r -f -t 0 -m \\computernamefile:///\\computername Seems to work pretty well, IME. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Friday, May 07, 2010 2:10 PM To: NT System Admin Issues Subject: Virpe does NOT reboot client machines Why does Vipre offer to let you reboot client machines if it's not really doing to do it? I've told several machines to automatically reboot and they have not done so. I have ended up either going to the machine in question and manually rebooting it or logging into the machine from remote and telling it to reboot that way. [cid:image001.jpg@01CAEDF5.347F5150][cid:image002@01caedf5.347f5150] ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~inline: image001.jpginline: image002.jpg
RE: Virpe does NOT reboot client machines
John, The remote shutdown command just issues an SCM call to do the reboot. I assume that you're logged in and using the console as a domain admin, and that domain admin has admin rights on the remote machine? Thanks, Jeff Cain Technical Support Analyst Sunbelt Software Email: supp...@sunbeltsoftware.commailto:supp...@sunbeltsoftware.com Voice: 1-877-673-1153 Fax: 1-727-562-5199 Web: http://www.sunbeltsoftware.comhttp://www.sunbeltsoftware.com/ Physical Address: 33 N Garden Ave Suite 1200 Clearwater, FL 33755 United States If you do not want further email from us, please forward this message to listmana...@sunbelt-software.commailto:listmana...@sunbelt-software.com with the word 'unsubscribe' in the subject of your email. Helpful Sunbelt Software Links: Knowledge Basehttp://support.sunbeltsoftware.com/ Open a New Support Tickethttp://www.sunbeltsoftware.com/Support/Contact/ Sunbelt Software Product Support Communitieshttp://www.sunbeltsoftware.com/communities/ From: John Leto [mailto:jo...@colonialsavings.com] Sent: Friday, May 07, 2010 2:47 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines And good luck getting through on the support line. I've tried two different times, the hold times are out of control again. From: Jonathan Link [mailto:jonathan.l...@gmail.com] Sent: Friday, May 07, 2010 1:45 PM To: NT System Admin Issues Subject: Re: Virpe does NOT reboot client machines I would suggest waiting until you can get on that forum. :-) On Fri, May 7, 2010 at 2:43 PM, John Aldrich jaldr...@blueridgecarpet.commailto:jaldr...@blueridgecarpet.com wrote: Well, if I *could* get on the forum, I'd ask. :) [cid:image001.jpg@01CAEDF5.387E6B60][cid:image002@01caedf5.387e6b60] From: Michael B. Smith [mailto:mich...@smithcons.commailto:mich...@smithcons.com] Sent: Friday, May 07, 2010 2:36 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines HeckifIknow. Call or email support, or ask the question on THAT forum. :-P Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.comhttp://theessentialexchange.com/ From: John Aldrich [mailto:jaldr...@blueridgecarpet.commailto:jaldr...@blueridgecarpet.com] Sent: Friday, May 07, 2010 2:34 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines Well, that may very well work, but why does Vipre offer the option to remotely restart a computer if it's not really doing to do it? I'll give that a shot next time, fwiw, but I'd like to know the answer to my question. :) [cid:image001.jpg@01CAEDF5.387E6B60][cid:image002@01caedf5.387e6b60] From: Michael B. Smith [mailto:mich...@smithcons.commailto:mich...@smithcons.com] Sent: Friday, May 07, 2010 2:19 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines Shutdown -r -f -t 0 -m \\computernamefile:///\\computername Seems to work pretty well, IME. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.comhttp://theessentialexchange.com/ From: John Aldrich [mailto:jaldr...@blueridgecarpet.commailto:jaldr...@blueridgecarpet.com] Sent: Friday, May 07, 2010 2:10 PM To: NT System Admin Issues Subject: Virpe does NOT reboot client machines Why does Vipre offer to let you reboot client machines if it's not really doing to do it? I've told several machines to automatically reboot and they have not done so. I have ended up either going to the machine in question and manually rebooting it or logging into the machine from remote and telling it to reboot that way. [cid:image001.jpg@01CAEDF5.387E6B60][cid:image002@01caedf5.387e6b60] ... ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~inline: image001.jpginline: image002.jpg
RE: Virpe does NOT reboot client machines
Well, as I said in response to Jeff Cain's question, I was logged onto the Enterprise console machine as a domain admin and my domain admin user has full rights on the client PCs. Not sure why there would be credentialing issues in that case. J I'll try the shutdown command on my laptop to see if it works when Vipre doesn't. John-AldrichTile-Tools From: Alex Eckelberry [mailto:al...@sunbelt-software.com] Sent: Friday, May 07, 2010 2:55 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines That option is designed for remotely restarting a system post an upgrade/update to the product. That's an explanation. As to why it's not doing it, I'm curious, can you try a remote shutdown command and see if that does it? It is perhaps a credentialing issue. From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Friday, May 07, 2010 2:34 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines Well, that may very well work, but why does Vipre offer the option to remotely restart a computer if it's not really doing to do it? I'll give that a shot next time, fwiw, but I'd like to know the answer to my question. J John-AldrichTile-Tools From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Friday, May 07, 2010 2:19 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines Shutdown -r -f -t 0 -m \\computername file:///\\computername Seems to work pretty well, IME. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Friday, May 07, 2010 2:10 PM To: NT System Admin Issues Subject: Virpe does NOT reboot client machines Why does Vipre offer to let you reboot client machines if it's not really doing to do it? I've told several machines to automatically reboot and they have not done so. I have ended up either going to the machine in question and manually rebooting it or logging into the machine from remote and telling it to reboot that way. John-AldrichTile-Tools ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~image001.jpgimage002.jpg
RE: Virpe does NOT reboot client machines
Something (like a firewall) may be blocking the remote call... I believe it(Windows) uses port 135/139 for the calls. You can try to telnet remote IP 135 (and then 139) and see if it opens a connection? Thanks, Jeff Cain Technical Support Analyst Sunbelt Software Email: supp...@sunbeltsoftware.commailto:supp...@sunbeltsoftware.com Voice: 1-877-673-1153 Fax: 1-727-562-5199 Web: http://www.sunbeltsoftware.comhttp://www.sunbeltsoftware.com/ Physical Address: 33 N Garden Ave Suite 1200 Clearwater, FL 33755 United States If you do not want further email from us, please forward this message to listmana...@sunbelt-software.commailto:listmana...@sunbelt-software.com with the word 'unsubscribe' in the subject of your email. Helpful Sunbelt Software Links: Knowledge Basehttp://support.sunbeltsoftware.com/ Open a New Support Tickethttp://www.sunbeltsoftware.com/Support/Contact/ Sunbelt Software Product Support Communitieshttp://www.sunbeltsoftware.com/communities/ From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Friday, May 07, 2010 2:57 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines Yes and yes. [cid:image001.jpg@01CAEDF5.F8BC7070][cid:image002@01caedf5.f8bc7070] From: Jeff Cain [mailto:je...@sunbelt-software.com] Sent: Friday, May 07, 2010 2:55 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines John, The remote shutdown command just issues an SCM call to do the reboot. I assume that you're logged in and using the console as a domain admin, and that domain admin has admin rights on the remote machine? Thanks, Jeff Cain Technical Support Analyst Sunbelt Software Email: supp...@sunbeltsoftware.commailto:supp...@sunbeltsoftware.com Voice: 1-877-673-1153 Fax: 1-727-562-5199 Web: http://www.sunbeltsoftware.comhttp://www.sunbeltsoftware.com/ Physical Address: 33 N Garden Ave Suite 1200 Clearwater, FL 33755 United States If you do not want further email from us, please forward this message to listmana...@sunbelt-software.commailto:listmana...@sunbelt-software.com with the word 'unsubscribe' in the subject of your email. Helpful Sunbelt Software Links: Knowledge Basehttp://support.sunbeltsoftware.com/ Open a New Support Tickethttp://www.sunbeltsoftware.com/Support/Contact/ Sunbelt Software Product Support Communitieshttp://www.sunbeltsoftware.com/communities/ From: John Leto [mailto:jo...@colonialsavings.com] Sent: Friday, May 07, 2010 2:47 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines And good luck getting through on the support line. I've tried two different times, the hold times are out of control again. From: Jonathan Link [mailto:jonathan.l...@gmail.com] Sent: Friday, May 07, 2010 1:45 PM To: NT System Admin Issues Subject: Re: Virpe does NOT reboot client machines I would suggest waiting until you can get on that forum. :-) On Fri, May 7, 2010 at 2:43 PM, John Aldrich jaldr...@blueridgecarpet.commailto:jaldr...@blueridgecarpet.com wrote: Well, if I *could* get on the forum, I'd ask. :) [cid:image001.jpg@01CAEDF5.F8BC7070][cid:image002@01caedf5.f8bc7070] From: Michael B. Smith [mailto:mich...@smithcons.commailto:mich...@smithcons.com] Sent: Friday, May 07, 2010 2:36 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines HeckifIknow. Call or email support, or ask the question on THAT forum. :-P Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.comhttp://theessentialexchange.com/ From: John Aldrich [mailto:jaldr...@blueridgecarpet.commailto:jaldr...@blueridgecarpet.com] Sent: Friday, May 07, 2010 2:34 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines Well, that may very well work, but why does Vipre offer the option to remotely restart a computer if it's not really doing to do it? I'll give that a shot next time, fwiw, but I'd like to know the answer to my question. :) [cid:image001.jpg@01CAEDF5.F8BC7070][cid:image002@01caedf5.f8bc7070] From: Michael B. Smith [mailto:mich...@smithcons.commailto:mich...@smithcons.com] Sent: Friday, May 07, 2010 2:19 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines Shutdown -r -f -t 0 -m \\computernamefile:///\\computername Seems to work pretty well, IME. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.comhttp://theessentialexchange.com/ From: John Aldrich [mailto:jaldr...@blueridgecarpet.commailto:jaldr...@blueridgecarpet.com] Sent: Friday, May 07, 2010 2:10 PM To: NT System Admin Issues Subject: Virpe does NOT reboot client machines Why does Vipre offer to let you reboot client machines if it's not really doing to do
RE: Virpe does NOT reboot client machines
I am pretty sure I have the firewall disabled on our desktop machines. I just tried it with my laptop and Vipre *seems* to have successfully rebooted it. Very odd.. John-AldrichTile-Tools From: Jeff Cain [mailto:je...@sunbelt-software.com] Sent: Friday, May 07, 2010 3:00 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines Something (like a firewall) may be blocking the remote call. I believe it(Windows) uses port 135/139 for the calls. You can try to telnet remote IP 135 (and then 139) and see if it opens a connection? Thanks, Jeff Cain Technical Support Analyst Sunbelt Software Email: mailto:supp...@sunbeltsoftware.com supp...@sunbeltsoftware.com Voice: 1-877-673-1153 Fax: 1-727-562-5199 Web: http://www.sunbeltsoftware.com/ http://www.sunbeltsoftware.com Physical Address: 33 N Garden Ave Suite 1200 Clearwater, FL 33755 United States If you do not want further email from us, please forward this message to mailto:listmana...@sunbelt-software.com listmana...@sunbelt-software.com with the word 'unsubscribe' in the subject of your email. Helpful Sunbelt Software Links: http://support.sunbeltsoftware.com/ Knowledge Base http://www.sunbeltsoftware.com/Support/Contact/ Open a New Support Ticket http://www.sunbeltsoftware.com/communities/ Sunbelt Software Product Support Communities From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Friday, May 07, 2010 2:57 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines Yes and yes. John-AldrichTile-Tools From: Jeff Cain [mailto:je...@sunbelt-software.com] Sent: Friday, May 07, 2010 2:55 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines John, The remote shutdown command just issues an SCM call to do the reboot. I assume that you're logged in and using the console as a domain admin, and that domain admin has admin rights on the remote machine? Thanks, Jeff Cain Technical Support Analyst Sunbelt Software Email: mailto:supp...@sunbeltsoftware.com supp...@sunbeltsoftware.com Voice: 1-877-673-1153 Fax: 1-727-562-5199 Web: http://www.sunbeltsoftware.com/ http://www.sunbeltsoftware.com Physical Address: 33 N Garden Ave Suite 1200 Clearwater, FL 33755 United States If you do not want further email from us, please forward this message to mailto:listmana...@sunbelt-software.com listmana...@sunbelt-software.com with the word 'unsubscribe' in the subject of your email. Helpful Sunbelt Software Links: http://support.sunbeltsoftware.com/ Knowledge Base http://www.sunbeltsoftware.com/Support/Contact/ Open a New Support Ticket http://www.sunbeltsoftware.com/communities/ Sunbelt Software Product Support Communities From: John Leto [mailto:jo...@colonialsavings.com] Sent: Friday, May 07, 2010 2:47 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines And good luck getting through on the support line. I've tried two different times, the hold times are out of control again. From: Jonathan Link [mailto:jonathan.l...@gmail.com] Sent: Friday, May 07, 2010 1:45 PM To: NT System Admin Issues Subject: Re: Virpe does NOT reboot client machines I would suggest waiting until you can get on that forum. :-) On Fri, May 7, 2010 at 2:43 PM, John Aldrich jaldr...@blueridgecarpet.com wrote: Well, if I *could* get on the forum, I'd ask. J John-AldrichTile-Tools From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Friday, May 07, 2010 2:36 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines HeckifIknow. Call or email support, or ask the question on THAT forum. :-P Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com http://theessentialexchange.com/ From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Friday, May 07, 2010 2:34 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines Well, that may very well work, but why does Vipre offer the option to remotely restart a computer if it's not really doing to do it? I'll give that a shot next time, fwiw, but I'd like to know the answer to my question. J John-AldrichTile-Tools From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Friday, May 07, 2010 2:19 PM To: NT System Admin Issues Subject: RE: Virpe does NOT reboot client machines Shutdown -r -f -t 0 -m \\computername file:///\\computername Seems to work pretty well, IME. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com http://theessentialexchange.com/ From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Friday, May 07
Re: Virpe does NOT reboot client machines
When I was deploying Vipre there were a few workstations that it did not reboot automatically on. I never determined a specific reason, some were XP SP2 workstations and that was my primary suspect, but I never really looked very had for an answer, just did a manual reboot, and went on my way. Probably 5 or less workstations out of 350 or so deployed to, I didn't think it was worth the time to find out why. On Fri, May 7, 2010 at 2:35 PM, John Aldrich jaldr...@blueridgecarpet.comwrote: I am pretty sure I have the firewall disabled on our desktop machines. I just tried it with my laptop and Vipre **seems** to have successfully rebooted it. Very odd…. [image: John-Aldrich][image: Tile-Tools] *From:* Jeff Cain [mailto:je...@sunbelt-software.com] *Sent:* Friday, May 07, 2010 3:00 PM *To:* NT System Admin Issues *Subject:* RE: Virpe does NOT reboot client machines Something (like a firewall) may be blocking the remote call… I believe it(Windows) uses port 135/139 for the calls. You can try to telnet remote IP 135 (and then 139) and see if it opens a connection? Thanks, Jeff Cain Technical Support Analyst Sunbelt Software Email: supp...@sunbeltsoftware.com Voice: 1-877-673-1153 Fax: 1-727-562-5199 Web: http://www.sunbeltsoftware.com Physical Address: 33 N Garden Ave Suite 1200 Clearwater, FL 33755 United States If you do not want further email from us, please forward this message to listmana...@sunbelt-software.com with the word 'unsubscribe' in the subject of your email. *Helpful Sunbelt Software Links:* Knowledge Base http://support.sunbeltsoftware.com/ Open a New Support Tickethttp://www.sunbeltsoftware.com/Support/Contact/ Sunbelt Software Product Support Communitieshttp://www.sunbeltsoftware.com/communities/ *From:* John Aldrich [mailto:jaldr...@blueridgecarpet.com] *Sent:* Friday, May 07, 2010 2:57 PM *To:* NT System Admin Issues *Subject:* RE: Virpe does NOT reboot client machines Yes and yes. [image: John-Aldrich][image: Tile-Tools] *From:* Jeff Cain [mailto:je...@sunbelt-software.com] *Sent:* Friday, May 07, 2010 2:55 PM *To:* NT System Admin Issues *Subject:* RE: Virpe does NOT reboot client machines John, The remote shutdown command just issues an SCM call to do the reboot. I assume that you’re logged in and using the console as a domain admin, and that domain admin has admin rights on the remote machine? Thanks, Jeff Cain Technical Support Analyst Sunbelt Software Email: supp...@sunbeltsoftware.com Voice: 1-877-673-1153 Fax: 1-727-562-5199 Web: http://www.sunbeltsoftware.com Physical Address: 33 N Garden Ave Suite 1200 Clearwater, FL 33755 United States If you do not want further email from us, please forward this message to listmana...@sunbelt-software.com with the word 'unsubscribe' in the subject of your email. *Helpful Sunbelt Software Links:* Knowledge Base http://support.sunbeltsoftware.com/ Open a New Support Tickethttp://www.sunbeltsoftware.com/Support/Contact/ Sunbelt Software Product Support Communitieshttp://www.sunbeltsoftware.com/communities/ *From:* John Leto [mailto:jo...@colonialsavings.com] *Sent:* Friday, May 07, 2010 2:47 PM *To:* NT System Admin Issues *Subject:* RE: Virpe does NOT reboot client machines And good luck getting through on the support line. I’ve tried two different times, the hold times are out of control again. *From:* Jonathan Link [mailto:jonathan.l...@gmail.com] *Sent:* Friday, May 07, 2010 1:45 PM *To:* NT System Admin Issues *Subject:* Re: Virpe does NOT reboot client machines I would suggest waiting until you can get on that forum. :-) On Fri, May 7, 2010 at 2:43 PM, John Aldrich jaldr...@blueridgecarpet.com wrote: Well, if I **could** get on the forum, I’d ask. J [image: John-Aldrich][image: Tile-Tools] *From:* Michael B. Smith [mailto:mich...@smithcons.com] *Sent:* Friday, May 07, 2010 2:36 PM *To:* NT System Admin Issues *Subject:* RE: Virpe does NOT reboot client machines HeckifIknow. Call or email support, or ask the question on THAT forum. :-P Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com http://theessentialexchange.com/ *From:* John Aldrich [mailto:jaldr...@blueridgecarpet.com] *Sent:* Friday, May 07, 2010 2:34 PM *To:* NT System Admin Issues *Subject:* RE: Virpe does NOT reboot client machines Well, that may very well work, but why does Vipre offer the option to remotely restart a computer if it’s not really doing to do it? I’ll give that a shot next time, fwiw, but I’d like to know the answer to my question. J [image: John-Aldrich][image: Tile-Tools] *From
