RE: Weird issue with older Dell PCs
We have 700+ GX270s that have had to have (1) video cards (due to on-card fans failing) and (2) power supplies ALL be replaced by Dell over the past 5 years (written to you from one of those GX270s). Now the capacitors are starting to fail... From: Tom Miller [mailto:[EMAIL PROTECTED] Sent: Tuesday, September 02, 2008 9:14 AM To: NT System Admin Issues Subject: Weird issue with older Dell PCs Hi Folks: We see an odd issue here with some of our Dell Optiplex machines, and one Dell Dimension. Most of these units are two years old or older. What happens is that the user turns on the machine, the fan goes into overdrive, (sounds like a 1U server starting), and then nothing. The user turns the PC off, waits 30 seconds or so, then can usually turn it on successfully. This is periodic on these problem PCs. These are GX260 and GX280 units mostly. I think the Dimension is a 4400 or similar. We haven't been able to determine the cause. Firmware is current, diagnostics run clean, too. Whatever it is the newer units don't seen to have this problem (yet). Suggestions? Tom Tom Miller Engineer, Information Technology Hampton-Newport News Community Services Board 757-788-0528 Confidentiality Notice: This e-mail message, including attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: Weird issue with older Dell PCs
Anybody out there had success replacing a popped capacitor to fix a MB? Tried it once, didn't work... Anthony - Original Message - From: Kent, Larry CTR USA IMCOM Sent: Tuesday, September 02, 2008 7:39 AM Subject: RE: Weird issue with older Dell PCs I second that diagnosis. Exact symptoms on the GX280 I had... -- From: Ames Matthew B [mailto:[EMAIL PROTECTED] Sent: Tuesday, September 02, 2008 9:29 AM To: NT System Admin Issues Subject: RE: Weird issue with older Dell PCs Could it be the exploding capacity issue again? Although I would have thought it would have applied to PCs older than a couple of years - more around the 3-4 year age (if not older?) The ones I have seem generally fail to power up at all. Cheers, Matt -- From: Tom Miller [mailto:[EMAIL PROTECTED] Sent: 02 September 2008 14:14 To: NT System Admin Issues Subject: Weird issue with older Dell PCs Hi Folks: We see an odd issue here with some of our Dell Optiplex machines, and one Dell Dimension. Most of these units are two years old or older. What happens is that the user turns on the machine, the fan goes into overdrive, (sounds like a 1U server starting), and then nothing. The user turns the PC off, waits 30 seconds or so, then can usually turn it on successfully. This is periodic on these problem PCs. These are GX260 and GX280 units mostly. I think the Dimension is a 4400 or similar. We haven't been able to determine the cause. Firmware is current, diagnostics run clean, too. Whatever it is the newer units don't seen to have this problem (yet). Suggestions? Tom Tom Miller Engineer, Information Technology Hampton-Newport News Community Services Board 757-788-0528 Confidentiality Notice: This e-mail message, including attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. The information contained in this E-Mail and any subsequent correspondence is private and is intended solely for the intended recipient(s). The information in this communication may be confidential and/or legally privileged. Nothing in this e-mail is intended to conclude a contract on behalf of QinetiQ or make QinetiQ subject to any other legally binding commitments, unless the e-mail contains an express statement to the contrary or incorporates a formal Purchase Order. For those other than the recipient any disclosure, copying, distribution, or any action taken or omitted to be taken in reliance on such information is prohibited and may be unlawful. Emails and other electronic communication with QinetiQ may be monitored and recorded for business purposes including security, audit and archival purposes. Any response to this email indicates consent to this. Telephone calls to QinetiQ may be monitored or recorded for quality control, security and other business purposes. QinetiQ Limited Registered in England Wales: Company Number:3796233 Registered office: 85 Buckingham Gate, London SW1E 6PD, United Kingdom Trading address: Cody Technology Park, Cody Building, Ively Road, Farnborough, Hampshire, GU14 0LX, United Kingdom http://www.QinetiQ.com/home/legal.html ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: Weird issue with older Dell PCs
One of our warehouse techs is good with a soldering iron and he's had some success with PC motherboards and Cisco switches. Unfortunately, a bad capacitor is sometimes one symptom of a bigger problem, and sometimes a bad capacitor can have a ripple effect to the other components on the board. I find that it's usually not worth the effort. Anthony wrote: Anybody out there had success replacing a popped capacitor to fix a MB? Tried it once, didn't work... -- Phil Brutsche [EMAIL PROTECTED] ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Weird issue with older Dell PCs
My assistant has done it many times. If you figure in the cost of the parts and his time, you can probably purchase a new MB for less. However those were not Dell MB's so they were cheaper. Oh and by the way it took him a while to get it down and out of the first 8 he did he ended up Frying 2 of them. -Original Message- From: Anthony [mailto:[EMAIL PROTECTED] Sent: Wednesday, September 03, 2008 2:30 PM To: NT System Admin Issues Subject: Re: Weird issue with older Dell PCs Anybody out there had success replacing a popped capacitor to fix a MB? Tried it once, didn't work... Anthony - Original Message - From: Kent, Larry CTR USA IMCOM mailto:[EMAIL PROTECTED] Sent: Tuesday, September 02, 2008 7:39 AM Subject: RE: Weird issue with older Dell PCs I second that diagnosis. Exact symptoms on the GX280 I had... From: Ames Matthew B [mailto:[EMAIL PROTECTED] Sent: Tuesday, September 02, 2008 9:29 AM To: NT System Admin Issues Subject: RE: Weird issue with older Dell PCs Could it be the exploding capacity issue again? Although I would have thought it would have applied to PCs older than a couple of years - more around the 3-4 year age (if not older?) The ones I have seem generally fail to power up at all. Cheers, Matt From: Tom Miller [mailto:[EMAIL PROTECTED] Sent: 02 September 2008 14:14 To: NT System Admin Issues Subject: Weird issue with older Dell PCs Hi Folks: We see an odd issue here with some of our Dell Optiplex machines, and one Dell Dimension. Most of these units are two years old or older. What happens is that the user turns on the machine, the fan goes into overdrive, (sounds like a 1U server starting), and then nothing. The user turns the PC off, waits 30 seconds or so, then can usually turn it on successfully. This is periodic on these problem PCs. These are GX260 and GX280 units mostly. I think the Dimension is a 4400 or similar. We haven't been able to determine the cause. Firmware is current, diagnostics run clean, too. Whatever it is the newer units don't seen to have this problem (yet). Suggestions? Tom Tom Miller Engineer, Information Technology Hampton-Newport News Community Services Board 757-788-0528 Confidentiality Notice: This e-mail message, including attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. The information contained in this E-Mail and any subsequent correspondence is private and is intended solely for the intended recipient(s). The information in this communication may be confidential and/or legally privileged. Nothing in this e-mail is intended to conclude a contract on behalf of QinetiQ or make QinetiQ subject to any other legally binding commitments, unless the e-mail contains an express statement to the contrary or incorporates a formal Purchase Order. For those other than the recipient any disclosure, copying, distribution, or any action taken or omitted to be taken in reliance on such information is prohibited and may be unlawful. Emails and other electronic communication with QinetiQ may be monitored and recorded for business purposes including security, audit and archival purposes. Any response to this email indicates consent to this. Telephone calls to QinetiQ may be monitored or recorded for quality control, security and other business purposes. QinetiQ Limited Registered in England Wales: Company Number:3796233 Registered office: 85 Buckingham Gate, London SW1E 6PD, United Kingdom Trading address: Cody Technology Park, Cody Building, Ively Road, Farnborough, Hampshire, GU14 0LX, United Kingdom http://www.QinetiQ.com/home/legal.html ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Weird issue with older Dell PCs
Could it be the exploding capacity issue again? Although I would have thought it would have applied to PCs older than a couple of years - more around the 3-4 year age (if not older?) The ones I have seem generally fail to power up at all. Cheers, Matt From: Tom Miller [mailto:[EMAIL PROTECTED] Sent: 02 September 2008 14:14 To: NT System Admin Issues Subject: Weird issue with older Dell PCs Hi Folks: We see an odd issue here with some of our Dell Optiplex machines, and one Dell Dimension. Most of these units are two years old or older. What happens is that the user turns on the machine, the fan goes into overdrive, (sounds like a 1U server starting), and then nothing. The user turns the PC off, waits 30 seconds or so, then can usually turn it on successfully. This is periodic on these problem PCs. These are GX260 and GX280 units mostly. I think the Dimension is a 4400 or similar. We haven't been able to determine the cause. Firmware is current, diagnostics run clean, too. Whatever it is the newer units don't seen to have this problem (yet). Suggestions? Tom Tom Miller Engineer, Information Technology Hampton-Newport News Community Services Board 757-788-0528 Confidentiality Notice: This e-mail message, including attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. The information contained in this E-Mail and any subsequent correspondence is private and is intended solely for the intended recipient(s). The information in this communication may be confidential and/or legally privileged. Nothing in this e-mail is intended to conclude a contract on behalf of QinetiQ or make QinetiQ subject to any other legally binding commitments, unless the e-mail contains an express statement to the contrary or incorporates a formal Purchase Order. For those other than the recipient any disclosure, copying, distribution, or any action taken or omitted to be taken in reliance on such information is prohibited and may be unlawful. Emails and other electronic communication with QinetiQ may be monitored and recorded for business purposes including security, audit and archival purposes. Any response to this email indicates consent to this. Telephone calls to QinetiQ may be monitored or recorded for quality control, security and other business purposes. QinetiQ Limited Registered in England Wales: Company Number:3796233 Registered office: 85 Buckingham Gate, London SW1E 6PD, United Kingdom Trading address: Cody Technology Park, Cody Building, Ively Road, Farnborough, Hampshire, GU14 0LX, United Kingdom http://www.QinetiQ.com/home/legal.html ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: Weird issue with older Dell PCs
I have had several of the GX260's lose the power supply after displaying those symptoms. Jon On Tue, Sep 2, 2008 at 9:28 AM, Ames Matthew B [EMAIL PROTECTED] wrote: Could it be the exploding capacity issue again? Although I would have thought it would have applied to PCs older than a couple of years - more around the 3-4 year age (if not older?) The ones I have seem generally fail to power up at all. Cheers, Matt -- *From:* Tom Miller [mailto:[EMAIL PROTECTED] *Sent:* 02 September 2008 14:14 *To:* NT System Admin Issues *Subject:* Weird issue with older Dell PCs Hi Folks: We see an odd issue here with some of our Dell Optiplex machines, and one Dell Dimension. Most of these units are two years old or older. What happens is that the user turns on the machine, the fan goes into overdrive, (sounds like a 1U server starting), and then nothing. The user turns the PC off, waits 30 seconds or so, then can usually turn it on successfully. This is periodic on these problem PCs. These are GX260 and GX280 units mostly. I think the Dimension is a 4400 or similar. We haven't been able to determine the cause. Firmware is current, diagnostics run clean, too. Whatever it is the newer units don't seen to have this problem (yet). Suggestions? Tom Tom Miller Engineer, Information Technology Hampton-Newport News Community Services Board 757-788-0528 Confidentiality Notice: This e-mail message, including attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. The information contained in this E-Mail and any subsequent correspondence is private and is intended solely for the intended recipient(s). The information in this communication may be confidential and/or legally privileged. Nothing in this e-mail is intended to conclude a contract on behalf of QinetiQ or make QinetiQ subject to any other legally binding commitments, unless the e-mail contains an express statement to the contrary or incorporates a formal Purchase Order. For those other than the recipient any disclosure, copying, distribution, or any action taken or omitted to be taken in reliance on such information is prohibited and may be unlawful. Emails and other electronic communication with QinetiQ may be monitored and recorded for business purposes including security, audit and archival purposes. Any response to this email indicates consent to this. Telephone calls to QinetiQ may be monitored or recorded for quality control, security and other business purposes. QinetiQ Limited Registered in England Wales: Company Number:3796233 Registered office: 85 Buckingham Gate, London SW1E 6PD, United Kingdom Trading address: Cody Technology Park, Cody Building, Ively Road, Farnborough, Hampshire, GU14 0LX, United Kingdom http://www.QinetiQ.com/home/legal.htmlhttp://www.qinetiq.com/home/legal.html ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: Weird issue with older Dell PCs
We had 270s do the samething as well. It was the processor over heating. Dell was still replacing the motherboards then and sending new processors as well. Dave - Original Message - From: Jon Harris [EMAIL PROTECTED] To: NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com Sent: Tuesday, September 02, 2008 9:36 AM Subject: Re: Weird issue with older Dell PCs I have had several of the GX260's lose the power supply after displaying those symptoms. Jon On Tue, Sep 2, 2008 at 9:28 AM, Ames Matthew B [EMAIL PROTECTED] wrote: Could it be the exploding capacity issue again? Although I would have thought it would have applied to PCs older than a couple of years - more around the 3-4 year age (if not older?) The ones I have seem generally fail to power up at all. Cheers, Matt -- *From:* Tom Miller [mailto:[EMAIL PROTECTED] *Sent:* 02 September 2008 14:14 *To:* NT System Admin Issues *Subject:* Weird issue with older Dell PCs Hi Folks: We see an odd issue here with some of our Dell Optiplex machines, and one Dell Dimension. Most of these units are two years old or older. What happens is that the user turns on the machine, the fan goes into overdrive, (sounds like a 1U server starting), and then nothing. The user turns the PC off, waits 30 seconds or so, then can usually turn it on successfully. This is periodic on these problem PCs. These are GX260 and GX280 units mostly. I think the Dimension is a 4400 or similar. We haven't been able to determine the cause. Firmware is current, diagnostics run clean, too. Whatever it is the newer units don't seen to have this problem (yet). Suggestions? Tom Tom Miller Engineer, Information Technology Hampton-Newport News Community Services Board 757-788-0528 Confidentiality Notice: This e-mail message, including attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. The information contained in this E-Mail and any subsequent correspondence is private and is intended solely for the intended recipient(s). The information in this communication may be confidential and/or legally privileged. Nothing in this e-mail is intended to conclude a contract on behalf of QinetiQ or make QinetiQ subject to any other legally binding commitments, unless the e-mail contains an express statement to the contrary or incorporates a formal Purchase Order. For those other than the recipient any disclosure, copying, distribution, or any action taken or omitted to be taken in reliance on such information is prohibited and may be unlawful. Emails and other electronic communication with QinetiQ may be monitored and recorded for business purposes including security, audit and archival purposes. Any response to this email indicates consent to this. Telephone calls to QinetiQ may be monitored or recorded for quality control, security and other business purposes. QinetiQ Limited Registered in England Wales: Company Number:3796233 Registered office: 85 Buckingham Gate, London SW1E 6PD, United Kingdom Trading address: Cody Technology Park, Cody Building, Ively Road, Farnborough, Hampshire, GU14 0LX, United Kingdom http://www.QinetiQ.com/home/legal.htmlhttp://www.qinetiq.com/home/legal.html ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Weird issue with older Dell PCs
I second that diagnosis. Exact symptoms on the GX280 I had... From: Ames Matthew B [mailto:[EMAIL PROTECTED] Sent: Tuesday, September 02, 2008 9:29 AM To: NT System Admin Issues Subject: RE: Weird issue with older Dell PCs Could it be the exploding capacity issue again? Although I would have thought it would have applied to PCs older than a couple of years - more around the 3-4 year age (if not older?) The ones I have seem generally fail to power up at all. Cheers, Matt From: Tom Miller [mailto:[EMAIL PROTECTED] Sent: 02 September 2008 14:14 To: NT System Admin Issues Subject: Weird issue with older Dell PCs Hi Folks: We see an odd issue here with some of our Dell Optiplex machines, and one Dell Dimension. Most of these units are two years old or older. What happens is that the user turns on the machine, the fan goes into overdrive, (sounds like a 1U server starting), and then nothing. The user turns the PC off, waits 30 seconds or so, then can usually turn it on successfully. This is periodic on these problem PCs. These are GX260 and GX280 units mostly. I think the Dimension is a 4400 or similar. We haven't been able to determine the cause. Firmware is current, diagnostics run clean, too. Whatever it is the newer units don't seen to have this problem (yet). Suggestions? Tom Tom Miller Engineer, Information Technology Hampton-Newport News Community Services Board 757-788-0528 Confidentiality Notice: This e-mail message, including attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. The information contained in this E-Mail and any subsequent correspondence is private and is intended solely for the intended recipient(s). The information in this communication may be confidential and/or legally privileged. Nothing in this e-mail is intended to conclude a contract on behalf of QinetiQ or make QinetiQ subject to any other legally binding commitments, unless the e-mail contains an express statement to the contrary or incorporates a formal Purchase Order. For those other than the recipient any disclosure, copying, distribution, or any action taken or omitted to be taken in reliance on such information is prohibited and may be unlawful. Emails and other electronic communication with QinetiQ may be monitored and recorded for business purposes including security, audit and archival purposes. Any response to this email indicates consent to this. Telephone calls to QinetiQ may be monitored or recorded for quality control, security and other business purposes. QinetiQ Limited Registered in England Wales: Company Number:3796233 Registered office: 85 Buckingham Gate, London SW1E 6PD, United Kingdom Trading address: Cody Technology Park, Cody Building, Ively Road, Farnborough, Hampshire, GU14 0LX, United Kingdom http://www.QinetiQ.com/home/legal.html ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Weird issue with older Dell PCs
More likely its a crappy fan motor with a shaft buzzing inside its bushings. -- Richard McClary, Systems Administrator ASPCA Knowledge Management 1717 S Philo Rd, Ste 36, Urbana, IL 61802 217-337-9761 http://www.aspca.org Ames Matthew B [EMAIL PROTECTED] wrote on 09/02/2008 08:28:58 AM: Could it be the exploding capacity issue again? Although I would have thought it would have applied to PCs older than a couple of years - more around the 3-4 year age (if not older?) The ones I have seem generally fail to power up at all. Cheers, Matt From: Tom Miller [mailto:[EMAIL PROTECTED] Sent: 02 September 2008 14:14 To: NT System Admin Issues Subject: Weird issue with older Dell PCs Hi Folks: We see an odd issue here with some of our Dell Optiplex machines, and one Dell Dimension. Most of these units are two years old or older. What happens is that the user turns on the machine, the fan goes into overdrive, (sounds like a 1U server starting), and then nothing. The user turns the PC off, waits 30 seconds or so, then can usually turn it on successfully. This is periodic on these problem PCs. These are GX260 and GX280 units mostly. I think the Dimension is a 4400 or similar. We haven't been able to determine the cause. Firmware is current, diagnostics run clean, too. Whatever it is the newer units don't seen to have this problem (yet). Suggestions? Tom Tom Miller Engineer, Information Technology Hampton-Newport News Community Services Board 757-788-0528 Confidentiality Notice: This e-mail message, including attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. The information contained in this E-Mail and any subsequent correspondence is private and is intended solely for the intended recipient(s). The information in this communication may be confidential and/or legally privileged. Nothing in this e-mail is intended to conclude a contract on behalf of QinetiQ or make QinetiQ subject to any other legally binding commitments, unless the e-mail contains an express statement to the contrary or incorporates a formal Purchase Order. For those other than the recipient any disclosure, copying, distribution, or any action taken or omitted to be taken in reliance on such information is prohibited and may be unlawful. Emails and other electronic communication with QinetiQ may be monitored and recorded for business purposes including security, audit and archival purposes. Any response to this email indicates consent to this. Telephone calls to QinetiQ may be monitored or recorded for quality control, security and other business purposes. QinetiQ Limited Registered in England Wales: Company Number:3796233 Registered office: 85 Buckingham Gate, London SW1E 6PD, United Kingdom Trading address: Cody Technology Park, Cody Building, Ively Road, Farnborough, Hampshire, GU14 0LX, United Kingdom http://www.QinetiQ.com/home/legal.html ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Weird issue with older Dell PCs
Pretty sure that specific capacitor issue was contained to just the 270's. From: Ames Matthew B [mailto:[EMAIL PROTECTED] Sent: Tuesday, September 02, 2008 8:29 AM To: NT System Admin Issues Subject: RE: Weird issue with older Dell PCs Could it be the exploding capacity issue again? Although I would have thought it would have applied to PCs older than a couple of years - more around the 3-4 year age (if not older?) The ones I have seem generally fail to power up at all. Cheers, Matt From: Tom Miller [mailto:[EMAIL PROTECTED] Sent: 02 September 2008 14:14 To: NT System Admin Issues Subject: Weird issue with older Dell PCs Hi Folks: We see an odd issue here with some of our Dell Optiplex machines, and one Dell Dimension. Most of these units are two years old or older. What happens is that the user turns on the machine, the fan goes into overdrive, (sounds like a 1U server starting), and then nothing. The user turns the PC off, waits 30 seconds or so, then can usually turn it on successfully. This is periodic on these problem PCs. These are GX260 and GX280 units mostly. I think the Dimension is a 4400 or similar. We haven't been able to determine the cause. Firmware is current, diagnostics run clean, too. Whatever it is the newer units don't seen to have this problem (yet). Suggestions? Tom Tom Miller Engineer, Information Technology Hampton-Newport News Community Services Board 757-788-0528 Confidentiality Notice: This e-mail message, including attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. The information contained in this E-Mail and any subsequent correspondence is private and is intended solely for the intended recipient(s). The information in this communication may be confidential and/or legally privileged. Nothing in this e-mail is intended to conclude a contract on behalf of QinetiQ or make QinetiQ subject to any other legally binding commitments, unless the e-mail contains an express statement to the contrary or incorporates a formal Purchase Order. For those other than the recipient any disclosure, copying, distribution, or any action taken or omitted to be taken in reliance on such information is prohibited and may be unlawful. Emails and other electronic communication with QinetiQ may be monitored and recorded for business purposes including security, audit and archival purposes. Any response to this email indicates consent to this. Telephone calls to QinetiQ may be monitored or recorded for quality control, security and other business purposes. QinetiQ Limited Registered in England Wales: Company Number:3796233 Registered office: 85 Buckingham Gate, London SW1E 6PD, United Kingdom Trading address: Cody Technology Park, Cody Building, Ively Road, Farnborough, Hampshire, GU14 0LX, United Kingdom http://www.QinetiQ.com/home/legal.html ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Weird issue with older Dell PCs
I have seen the cap issue on the 270, and some other non-dell machines (msi motherboards spring to mind - as I have a dead one at home!) http://en.wikipedia.org/wiki/Capacitor_plague From: N Parr [mailto:[EMAIL PROTECTED] Sent: 02 September 2008 14:58 To: NT System Admin Issues Subject: RE: Weird issue with older Dell PCs Pretty sure that specific capacitor issue was contained to just the 270's. From: Ames Matthew B [mailto:[EMAIL PROTECTED] Sent: Tuesday, September 02, 2008 8:29 AM To: NT System Admin Issues Subject: RE: Weird issue with older Dell PCs Could it be the exploding capacity issue again? Although I would have thought it would have applied to PCs older than a couple of years - more around the 3-4 year age (if not older?) The ones I have seem generally fail to power up at all. Cheers, Matt From: Tom Miller [mailto:[EMAIL PROTECTED] Sent: 02 September 2008 14:14 To: NT System Admin Issues Subject: Weird issue with older Dell PCs Hi Folks: We see an odd issue here with some of our Dell Optiplex machines, and one Dell Dimension. Most of these units are two years old or older. What happens is that the user turns on the machine, the fan goes into overdrive, (sounds like a 1U server starting), and then nothing. The user turns the PC off, waits 30 seconds or so, then can usually turn it on successfully. This is periodic on these problem PCs. These are GX260 and GX280 units mostly. I think the Dimension is a 4400 or similar. We haven't been able to determine the cause. Firmware is current, diagnostics run clean, too. Whatever it is the newer units don't seen to have this problem (yet). Suggestions? Tom Tom Miller Engineer, Information Technology Hampton-Newport News Community Services Board 757-788-0528 Confidentiality Notice: This e-mail message, including attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. The information contained in this E-Mail and any subsequent correspondence is private and is intended solely for the intended recipient(s). The information in this communication may be confidential and/or legally privileged. Nothing in this e-mail is intended to conclude a contract on behalf of QinetiQ or make QinetiQ subject to any other legally binding commitments, unless the e-mail contains an express statement to the contrary or incorporates a formal Purchase Order. For those other than the recipient any disclosure, copying, distribution, or any action taken or omitted to be taken in reliance on such information is prohibited and may be unlawful. Emails and other electronic communication with QinetiQ may be monitored and recorded for business purposes including security, audit and archival purposes. Any response to this email indicates consent to this. Telephone calls to QinetiQ may be monitored or recorded for quality control, security and other business purposes. QinetiQ Limited Registered in England Wales: Company Number:3796233 Registered office: 85 Buckingham Gate, London SW1E 6PD, United Kingdom Trading address: Cody Technology Park, Cody Building, Ively Road, Farnborough, Hampshire, GU14 0LX, United Kingdom http://www.QinetiQ.com/home/legal.html The information contained in this E-Mail and any subsequent correspondence is private and is intended solely for the intended recipient(s). The information in this communication may be confidential and/or legally privileged. Nothing in this e-mail is intended to conclude a contract on behalf of QinetiQ or make QinetiQ subject to any other legally binding commitments, unless the e-mail contains an express statement to the contrary or incorporates a formal Purchase Order. For those other than the recipient any disclosure, copying, distribution, or any action taken or omitted to be taken in reliance on such information is prohibited and may be unlawful. Emails and other electronic communication with QinetiQ may be monitored and recorded for business purposes including security, audit and archival purposes. Any response to this email indicates consent to this. Telephone calls to QinetiQ may be monitored or recorded for quality control, security and other business purposes. QinetiQ Limited Registered in England Wales: Company Number:3796233 Registered office: 85 Buckingham Gate, London SW1E 6PD, United Kingdom Trading address: Cody Technology Park, Cody Building, Ively Road, Farnborough, Hampshire, GU14 0LX, United Kingdom http://www.QinetiQ.com/home/legal.html ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE
RE: Weird issue with older Dell PCs
+1 From: N Parr [mailto:[EMAIL PROTECTED] Sent: Tuesday, September 02, 2008 6:58 AM To: NT System Admin Issues Subject: RE: Weird issue with older Dell PCs Pretty sure that specific capacitor issue was contained to just the 270's. From: Ames Matthew B [mailto:[EMAIL PROTECTED] Sent: Tuesday, September 02, 2008 8:29 AM To: NT System Admin Issues Subject: RE: Weird issue with older Dell PCs Could it be the exploding capacity issue again? Although I would have thought it would have applied to PCs older than a couple of years - more around the 3-4 year age (if not older?) The ones I have seem generally fail to power up at all. Cheers, Matt From: Tom Miller [mailto:[EMAIL PROTECTED] Sent: 02 September 2008 14:14 To: NT System Admin Issues Subject: Weird issue with older Dell PCs Hi Folks: We see an odd issue here with some of our Dell Optiplex machines, and one Dell Dimension. Most of these units are two years old or older. What happens is that the user turns on the machine, the fan goes into overdrive, (sounds like a 1U server starting), and then nothing. The user turns the PC off, waits 30 seconds or so, then can usually turn it on successfully. This is periodic on these problem PCs. These are GX260 and GX280 units mostly. I think the Dimension is a 4400 or similar. We haven't been able to determine the cause. Firmware is current, diagnostics run clean, too. Whatever it is the newer units don't seen to have this problem (yet). Suggestions? Tom Tom Miller Engineer, Information Technology Hampton-Newport News Community Services Board 757-788-0528 Confidentiality Notice: This e-mail message, including attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. The information contained in this E-Mail and any subsequent correspondence is private and is intended solely for the intended recipient(s). The information in this communication may be confidential and/or legally privileged. Nothing in this e-mail is intended to conclude a contract on behalf of QinetiQ or make QinetiQ subject to any other legally binding commitments, unless the e-mail contains an express statement to the contrary or incorporates a formal Purchase Order. For those other than the recipient any disclosure, copying, distribution, or any action taken or omitted to be taken in reliance on such information is prohibited and may be unlawful. Emails and other electronic communication with QinetiQ may be monitored and recorded for business purposes including security, audit and archival purposes. Any response to this email indicates consent to this. Telephone calls to QinetiQ may be monitored or recorded for quality control, security and other business purposes. QinetiQ Limited Registered in England Wales: Company Number:3796233 Registered office: 85 Buckingham Gate, London SW1E 6PD, United Kingdom Trading address: Cody Technology Park, Cody Building, Ively Road, Farnborough, Hampshire, GU14 0LX, United Kingdom http://www.QinetiQ.com/home/legal.html ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
