RE: blackberry and OCS
We have the client working fine, but did not do a push. We are in the testing stage so we installed the client from the Desktop Manager. From: Kevin Lundy [mailto:[EMAIL PROTECTED] Sent: Friday, October 17, 2008 4:31 PM To: NT System Admin Issues Subject: blackberry and OCS Has anyone managed to get the Blackberry for OCS client installed and working? We installed the latest BES. Configured the options for OCS and are getting no errors on the server. So we then went to install the client. Pushed it out to 3 devices from the BES. Made it mandatory. I watched my 8830 and it had lots of data activity and then ... nothing. Same thing on the other devices. BES reports up to date. We've only been using the BES for about 3 months, so it is very likely something we are doing wrong, or not doing. However, we have pushed other softare using the same steps. Thanks for any pointers Kevin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: blackberry and OCS
IIRC, sometimes the OCS client will not install by push if the Blackberry Messenger is in place. We have had a similar issue, sometimes the client installs, sometimes it does not. I have not spent a great deal of time on it. We normally do not send a BB out without the OCS client installed. (We connect it to a desktop to get the software and activate for the user before issuing it) Bob Fronk [EMAIL PROTECTED] From: Kevin Lundy [mailto:[EMAIL PROTECTED] Sent: Friday, October 17, 2008 4:31 PM To: NT System Admin Issues Subject: blackberry and OCS Has anyone managed to get the Blackberry for OCS client installed and working? We installed the latest BES. Configured the options for OCS and are getting no errors on the server. So we then went to install the client. Pushed it out to 3 devices from the BES. Made it mandatory. I watched my 8830 and it had lots of data activity and then ... nothing. Same thing on the other devices. BES reports up to date. We've only been using the BES for about 3 months, so it is very likely something we are doing wrong, or not doing. However, we have pushed other softare using the same steps. Thanks for any pointers Kevin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: blackberry and OCS
Well the push ended up being a package problem. Since we are BB newbies, we tried to get too smart - we opened the package and did things like take out language packs. Tried again with the package as-is from RIM and it went out fine. A couple of devices we had to push 2x but it's there. Now the problem is the BB will send but not receive. Baby steps :) On Mon, Oct 20, 2008 at 11:48 AM, Bob Fronk [EMAIL PROTECTED] wrote: IIRC, sometimes the OCS client will not install by push if the Blackberry Messenger is in place. We have had a similar issue, sometimes the client installs, sometimes it does not. I have not spent a great deal of time on it. We normally do not send a BB out without the OCS client installed. (We connect it to a desktop to get the software and activate for the user before issuing it) Bob Fronk [EMAIL PROTECTED] *From:* Kevin Lundy [mailto:[EMAIL PROTECTED] *Sent:* Friday, October 17, 2008 4:31 PM *To:* NT System Admin Issues *Subject:* blackberry and OCS Has anyone managed to get the Blackberry for OCS client installed and working? We installed the latest BES. Configured the options for OCS and are getting no errors on the server. So we then went to install the client. Pushed it out to 3 devices from the BES. Made it mandatory. I watched my 8830 and it had lots of data activity and then ... nothing. Same thing on the other devices. BES reports up to date. We've only been using the BES for about 3 months, so it is very likely something we are doing wrong, or not doing. However, we have pushed other softare using the same steps. Thanks for any pointers Kevin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
