RE: Web Server networking question

2011-09-12 Thread Tom Smith 
Work?  Now wait just a minute...  ;)

But pushing out a bookmark entry...  I LIKE that.  Why didn't _I_ think of THAT?

Thank you everyone.


Thomas Smith   (v)(404) 270-7070
Systems Administrator  (f)(404) 270-7821
Information Technology   8:00am-5:00pm (Eastern)
City of East Point
1526 E Forrest Ave, Ste 400
East Point, GA  30344   tsm...@eastpointcity.org

 ' Security is an ongoing process, not a one time event ! '


> -Original Message-
> From: John Cook [mailto:john.c...@pfsf.org]
> Sent: Monday, September 12, 2011 2:29 PM
> To: NT System Admin Issues
> Subject: RE: Web Server networking question
> 
> Or publish it via GPO to their favorites and make them actually do some
> work.
> 
>  John W. Cook
> System Administrator
> Partnership For Strong Families
> 5950 NW 1st Place
> Gainesville, Fl 32607
> Office (352) 244-1610
> Cell (352) 215-6944
> MCSE, MCP+I, MCTS, CompTIA A+, N+, VSP4, VTSP4
> 
> 
> -Original Message-
> From: Crawford, Scott [mailto:crawfo...@evangel.edu]
> Sent: Monday, September 12, 2011 2:13 PM
> To: NT System Admin Issues
> Subject: RE: Web Server networking question
> 
> You should also keep in mind that in browsers with a combined
> address/search bar, a single word such as "helpdesk" will get
> interpreted as a search term and will take you to an internet search for
> that term.  In ie9 and Chrome, you need to type either "http://helpdesk";
> or "helpdesk/" to get it to interpret as a site.
> 
> -Original Message-----
> From: Kurt Buff [mailto:kurt.b...@gmail.com]
> Sent: Monday, September 12, 2011 1:08 PM
> To: NT System Admin Issues
> Subject: Re: Web Server networking question
> 
> On Mon, Sep 12, 2011 at 07:42, Tom Smith 
> wrote:
> > I want to build a web site for our Help Desk.  To help users with the
> 'simple' stuff.  I HAVE set up a small server with IIS on it.  I have
> named it ( HelpDesk ).  Now I need to create the content.
> >
> > I would LIKE users to be able to just type 'HelpDesk' in the URL of
> IE, and be taken to this server.  This works, when I'm logged onto the
> server.  But from my desk, IE can't find it.
> >
> > I had hoped that I had fixed the problem about three (3) weeks ago.
> While we were upgrading our phone system I found reverse lookup subnets
> missing from DNS.  So I created them.  But it didn't fix this particular
> problem.
> >
> > As we're currently without a NW Admin right now, and I'm obviously not
> up to speed on this either, I was hoping that perhaps I could get some
> assistance here...
> >
> > Is this something that CAN work from clients?
> >
> > If so, HOW?  What do I need to do, to make it work?
> >
> > In looking at other IT/HelpDesk websites, I've seen some with what
> appears to be multiple domain names, on what I assume to be the same
> server.  Do I have to create a new domain name for my server?
> >
> > Sorry, but I've never created a website before, so ALL of this is new
> to me.  Any thoughts/guidance you would like to share would be most
> welcome.
> >
> > Thanks in advance,
> >
> > Tom
> 
> Open up the DNS management tool for your DNS server. I'll assume that
> your environment is a Windows Active Directory environment with DNS
> running on at least one of your Windows servers, probably one of the
> Domain Controllers.
> 
> Expand Forward Lookup Zones underneath the server name in the lefthand
> pane. Then click on the domain name in the lefthand pane, and in the
> righthand pane click on the Data column header, to sort by IP address,
> or the Name column header to sort by host name. Look for the host in
> question, and if it's present make sure that the details match your
> expectations.
> 
> If it's not there, then right-mouse-click on the domain name in the
> lefthand pane and choose New Host. Enter the relevant details.
> 
> Done.
> 
> Kurt
> 
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
> <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
> 
> ---
> To manage subscriptions click here: http://lyris.sunbelt-
> software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
> 
> 
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
>

RE: Web Server networking question

2011-09-12 Thread John Cook 
Or publish it via GPO to their favorites and make them actually do some work.

 John W. Cook
System Administrator
Partnership For Strong Families
5950 NW 1st Place
Gainesville, Fl 32607
Office (352) 244-1610
Cell (352) 215-6944
MCSE, MCP+I, MCTS, CompTIA A+, N+, VSP4, VTSP4


-Original Message-
From: Crawford, Scott [mailto:crawfo...@evangel.edu]
Sent: Monday, September 12, 2011 2:13 PM
To: NT System Admin Issues
Subject: RE: Web Server networking question

You should also keep in mind that in browsers with a combined address/search 
bar, a single word such as "helpdesk" will get interpreted as a search term and 
will take you to an internet search for that term.  In ie9 and Chrome, you need 
to type either "http://helpdesk"; or "helpdesk/" to get it to interpret as a 
site.

-Original Message-
From: Kurt Buff [mailto:kurt.b...@gmail.com]
Sent: Monday, September 12, 2011 1:08 PM
To: NT System Admin Issues
Subject: Re: Web Server networking question

On Mon, Sep 12, 2011 at 07:42, Tom Smith  wrote:
> I want to build a web site for our Help Desk.  To help users with the 
> 'simple' stuff.  I HAVE set up a small server with IIS on it.  I have named 
> it ( HelpDesk ).  Now I need to create the content.
>
> I would LIKE users to be able to just type 'HelpDesk' in the URL of IE, and 
> be taken to this server.  This works, when I'm logged onto the server.  But 
> from my desk, IE can't find it.
>
> I had hoped that I had fixed the problem about three (3) weeks ago.  While we 
> were upgrading our phone system I found reverse lookup subnets missing from 
> DNS.  So I created them.  But it didn't fix this particular problem.
>
> As we're currently without a NW Admin right now, and I'm obviously not up to 
> speed on this either, I was hoping that perhaps I could get some assistance 
> here...
>
> Is this something that CAN work from clients?
>
> If so, HOW?  What do I need to do, to make it work?
>
> In looking at other IT/HelpDesk websites, I've seen some with what appears to 
> be multiple domain names, on what I assume to be the same server.  Do I have 
> to create a new domain name for my server?
>
> Sorry, but I've never created a website before, so ALL of this is new to me.  
> Any thoughts/guidance you would like to share would be most welcome.
>
> Thanks in advance,
>
> Tom

Open up the DNS management tool for your DNS server. I'll assume that your 
environment is a Windows Active Directory environment with DNS running on at 
least one of your Windows servers, probably one of the Domain Controllers.

Expand Forward Lookup Zones underneath the server name in the lefthand pane. 
Then click on the domain name in the lefthand pane, and in the righthand pane 
click on the Data column header, to sort by IP address, or the Name column 
header to sort by host name. Look for the host in question, and if it's present 
make sure that the details match your expectations.

If it's not there, then right-mouse-click on the domain name in the lefthand 
pane and choose New Host. Enter the relevant details.

Done.

Kurt

~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
<http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
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RE: Web Server networking question

2011-09-12 Thread David Lum 
...or make I a favorite in one of several tabs, or

-Original Message-
From: Guyer, Don [mailto:don.gu...@fiserv.com] 
Sent: Monday, September 12, 2011 11:19 AM
To: NT System Admin Issues
Subject: RE: Web Server networking question

...or direct them to put //helpdesk.domain.org there instead. If that's TOO 
MUCH typing, they can bookmark it.

: )

Don Guyer
Windows Systems Engineer
RIM Operations Engineering Distributed – A Team, Tier 2 Enterprise Technology 
Group Fiserv don.gu...@fiserv.com
Office: 1-800-523-7282 x 1673
Fax: 610-233-0404
www.fiserv.com


-Original Message-
From: Crawford, Scott [mailto:crawfo...@evangel.edu]
Sent: Monday, September 12, 2011 2:13 PM
To: NT System Admin Issues
Subject: RE: Web Server networking question

You should also keep in mind that in browsers with a combined address/search 
bar, a single word such as "helpdesk" will get interpreted as a search term and 
will take you to an internet search for that term.  In ie9 and Chrome, you need 
to type either "http://helpdesk"; or "helpdesk/" to get it to interpret as a 
site.

-Original Message-
From: Kurt Buff [mailto:kurt.b...@gmail.com]
Sent: Monday, September 12, 2011 1:08 PM
To: NT System Admin Issues
Subject: Re: Web Server networking question

On Mon, Sep 12, 2011 at 07:42, Tom Smith  wrote:
> I want to build a web site for our Help Desk.  To help users with the 
> 'simple' stuff.  I HAVE set up a small server with IIS on it.  I have named 
> it ( HelpDesk ).  Now I need to create the content.
>
> I would LIKE users to be able to just type 'HelpDesk' in the URL of IE, and 
> be taken to this server.  This works, when I'm logged onto the server.  But 
> from my desk, IE can't find it.
>
> I had hoped that I had fixed the problem about three (3) weeks ago.  While we 
> were upgrading our phone system I found reverse lookup subnets missing from 
> DNS.  So I created them.  But it didn't fix this particular problem.
>
> As we're currently without a NW Admin right now, and I'm obviously not up to 
> speed on this either, I was hoping that perhaps I could get some assistance 
> here...
>
> Is this something that CAN work from clients?
>
> If so, HOW?  What do I need to do, to make it work?
>
> In looking at other IT/HelpDesk websites, I've seen some with what appears to 
> be multiple domain names, on what I assume to be the same server.  Do I have 
> to create a new domain name for my server?
>
> Sorry, but I've never created a website before, so ALL of this is new to me.  
> Any thoughts/guidance you would like to share would be most welcome.
>
> Thanks in advance,
>
> Tom

Open up the DNS management tool for your DNS server. I'll assume that your 
environment is a Windows Active Directory environment with DNS running on at 
least one of your Windows servers, probably one of the Domain Controllers.

Expand Forward Lookup Zones underneath the server name in the lefthand pane. 
Then click on the domain name in the lefthand pane, and in the righthand pane 
click on the Data column header, to sort by IP address, or the Name column 
header to sort by host name. Look for the host in question, and if it's present 
make sure that the details match your expectations.

If it's not there, then right-mouse-click on the domain name in the lefthand 
pane and choose New Host. Enter the relevant details.

Done.

Kurt

~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
<http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
<http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
<http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
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RE: Web Server networking question

2011-09-12 Thread Guyer, Don 
...or direct them to put //helpdesk.domain.org there instead. If that's TOO 
MUCH typing, they can bookmark it.

: )

Don Guyer
Windows Systems Engineer
RIM Operations Engineering Distributed – A Team, Tier 2
Enterprise Technology Group
Fiserv
don.gu...@fiserv.com
Office: 1-800-523-7282 x 1673
Fax: 610-233-0404
www.fiserv.com


-Original Message-
From: Crawford, Scott [mailto:crawfo...@evangel.edu] 
Sent: Monday, September 12, 2011 2:13 PM
To: NT System Admin Issues
Subject: RE: Web Server networking question

You should also keep in mind that in browsers with a combined address/search 
bar, a single word such as "helpdesk" will get interpreted as a search term and 
will take you to an internet search for that term.  In ie9 and Chrome, you need 
to type either "http://helpdesk"; or "helpdesk/" to get it to interpret as a 
site.

-Original Message-
From: Kurt Buff [mailto:kurt.b...@gmail.com]
Sent: Monday, September 12, 2011 1:08 PM
To: NT System Admin Issues
Subject: Re: Web Server networking question

On Mon, Sep 12, 2011 at 07:42, Tom Smith  wrote:
> I want to build a web site for our Help Desk.  To help users with the 
> 'simple' stuff.  I HAVE set up a small server with IIS on it.  I have named 
> it ( HelpDesk ).  Now I need to create the content.
>
> I would LIKE users to be able to just type 'HelpDesk' in the URL of IE, and 
> be taken to this server.  This works, when I'm logged onto the server.  But 
> from my desk, IE can't find it.
>
> I had hoped that I had fixed the problem about three (3) weeks ago.  While we 
> were upgrading our phone system I found reverse lookup subnets missing from 
> DNS.  So I created them.  But it didn't fix this particular problem.
>
> As we're currently without a NW Admin right now, and I'm obviously not up to 
> speed on this either, I was hoping that perhaps I could get some assistance 
> here...
>
> Is this something that CAN work from clients?
>
> If so, HOW?  What do I need to do, to make it work?
>
> In looking at other IT/HelpDesk websites, I've seen some with what appears to 
> be multiple domain names, on what I assume to be the same server.  Do I have 
> to create a new domain name for my server?
>
> Sorry, but I've never created a website before, so ALL of this is new to me.  
> Any thoughts/guidance you would like to share would be most welcome.
>
> Thanks in advance,
>
> Tom

Open up the DNS management tool for your DNS server. I'll assume that your 
environment is a Windows Active Directory environment with DNS running on at 
least one of your Windows servers, probably one of the Domain Controllers.

Expand Forward Lookup Zones underneath the server name in the lefthand pane. 
Then click on the domain name in the lefthand pane, and in the righthand pane 
click on the Data column header, to sort by IP address, or the Name column 
header to sort by host name. Look for the host in question, and if it's present 
make sure that the details match your expectations.

If it's not there, then right-mouse-click on the domain name in the lefthand 
pane and choose New Host. Enter the relevant details.

Done.

Kurt

~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
<http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
<http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

RE: Web Server networking question

2011-09-12 Thread Crawford, Scott 
You should also keep in mind that in browsers with a combined address/search 
bar, a single word such as "helpdesk" will get interpreted as a search term and 
will take you to an internet search for that term.  In ie9 and Chrome, you need 
to type either "http://helpdesk"; or "helpdesk/" to get it to interpret as a 
site.

-Original Message-
From: Kurt Buff [mailto:kurt.b...@gmail.com] 
Sent: Monday, September 12, 2011 1:08 PM
To: NT System Admin Issues
Subject: Re: Web Server networking question

On Mon, Sep 12, 2011 at 07:42, Tom Smith  wrote:
> I want to build a web site for our Help Desk.  To help users with the 
> 'simple' stuff.  I HAVE set up a small server with IIS on it.  I have named 
> it ( HelpDesk ).  Now I need to create the content.
>
> I would LIKE users to be able to just type 'HelpDesk' in the URL of IE, and 
> be taken to this server.  This works, when I'm logged onto the server.  But 
> from my desk, IE can't find it.
>
> I had hoped that I had fixed the problem about three (3) weeks ago.  While we 
> were upgrading our phone system I found reverse lookup subnets missing from 
> DNS.  So I created them.  But it didn't fix this particular problem.
>
> As we're currently without a NW Admin right now, and I'm obviously not up to 
> speed on this either, I was hoping that perhaps I could get some assistance 
> here...
>
> Is this something that CAN work from clients?
>
> If so, HOW?  What do I need to do, to make it work?
>
> In looking at other IT/HelpDesk websites, I've seen some with what appears to 
> be multiple domain names, on what I assume to be the same server.  Do I have 
> to create a new domain name for my server?
>
> Sorry, but I've never created a website before, so ALL of this is new to me.  
> Any thoughts/guidance you would like to share would be most welcome.
>
> Thanks in advance,
>
> Tom

Open up the DNS management tool for your DNS server. I'll assume that your 
environment is a Windows Active Directory environment with DNS running on at 
least one of your Windows servers, probably one of the Domain Controllers.

Expand Forward Lookup Zones underneath the server name in the lefthand pane. 
Then click on the domain name in the lefthand pane, and in the righthand pane 
click on the Data column header, to sort by IP address, or the Name column 
header to sort by host name. Look for the host in question, and if it's present 
make sure that the details match your expectations.

If it's not there, then right-mouse-click on the domain name in the lefthand 
pane and choose New Host. Enter the relevant details.

Done.

Kurt

~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
<http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

Re: Web Server networking question

2011-09-12 Thread Kurt Buff 
On Mon, Sep 12, 2011 at 07:42, Tom Smith  wrote:
> I want to build a web site for our Help Desk.  To help users with the 
> 'simple' stuff.  I HAVE set up a small server with IIS on it.  I have named 
> it ( HelpDesk ).  Now I need to create the content.
>
> I would LIKE users to be able to just type 'HelpDesk' in the URL of IE, and 
> be taken to this server.  This works, when I'm logged onto the server.  But 
> from my desk, IE can't find it.
>
> I had hoped that I had fixed the problem about three (3) weeks ago.  While we 
> were upgrading our phone system I found reverse lookup subnets missing from 
> DNS.  So I created them.  But it didn't fix this particular problem.
>
> As we're currently without a NW Admin right now, and I'm obviously not up to 
> speed on this either, I was hoping that perhaps I could get some assistance 
> here...
>
> Is this something that CAN work from clients?
>
> If so, HOW?  What do I need to do, to make it work?
>
> In looking at other IT/HelpDesk websites, I've seen some with what appears to 
> be multiple domain names, on what I assume to be the same server.  Do I have 
> to create a new domain name for my server?
>
> Sorry, but I've never created a website before, so ALL of this is new to me.  
> Any thoughts/guidance you would like to share would be most welcome.
>
> Thanks in advance,
>
> Tom

Open up the DNS management tool for your DNS server. I'll assume that
your environment is a Windows Active Directory environment with DNS
running on at least one of your Windows servers, probably one of the
Domain Controllers.

Expand Forward Lookup Zones underneath the server name in the lefthand
pane. Then click on the domain name in the lefthand pane, and in the
righthand pane click on the Data column header, to sort by IP address,
or the Name column header to sort by host name. Look for the host in
question, and if it's present make sure that the details match your
expectations.

If it's not there, then right-mouse-click on the domain name in the
lefthand pane and choose New Host. Enter the relevant details.

Done.

Kurt

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

RE: Web Server networking question

2011-09-12 Thread Tom Smith 
12:17:20.17 - H2UA85107G9

C:\

> ping helpdesk

 

Pinging helpdesk.EastPointCity.org [x.x.x.x] with 32 bytes of data:

 

Reply from x.x.x.x: bytes=32 time=44ms TTL=127

Reply from x.x.x.x: bytes=32 time=1ms TTL=127

Reply from x.x.x.x: bytes=32 time=1ms TTL=127

Reply from x.x.x.x: bytes=32 time=1ms TTL=127

 

Ping statistics for x.x.x.x:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 1ms, Maximum = 44ms, Average = 11ms

 

12:17:36.44 - H2UA85107G9

C:\

> nslookup helpdesk

Server:  DC1.eastpoint

Address:  x.x.x.x

 

Name:helpdesk.EastPointCity.org

Address:  x.x.x.x

 

 

12:17:44.05 - H2UA85107G9

C:\

> 

 

===

 

When in IE:

 

If I enter the IP address, IE finds the server.

 

If I enter the FQDN, IE finds the server.

 

===

 

Server 2k3.

 

IIS 6.0.

 

===

 

Yes.

 

===

 

I believe No, not at this time.

 

===

 

Shouldn't the DC's name be ( DC1.eastpointcity.org ), rather than just (
DC1.eastpoint )?  I ask this because our OLD domain was ( eastpoint ),
and I'm wondering if something's going on there.

 

 



Thomas Smith   (v)(404) 270-7070

Systems Administrator  (f)(404) 270-7821

Information Technology   8:00am-5:00pm (Eastern)

City of East Point

1526 E Forrest Ave, Ste 400

East Point, GA  30344   tsm...@eastpointcity.org
<mailto:tsm...@eastpointcity.org> 



' Security is an ongoing process, not a one time event ! '



 

From: Christopher Bodnar [mailto:christopher_bod...@glic.com] 
Sent: Monday, September 12, 2011 12:39 PM
To: NT System Admin Issues
Subject: RE: Web Server networking question

 

When you are doing the PING and NSLOOKUP are you doing them by NetBIOS
name or FQDN? 

Also if you try and access the site from your workstation, have you
tried doing it by IP address and FQDN? If so what are the results? 

What is the OS version? IIS6 or IIS 7? 

Is this the only web site running on the server? 

Are host headers configured? 



Chris Bodnar, MCSE, MCITP
Technical Support III
Distributed Systems Service Delivery - Intel Services
Guardian Life Insurance Company of America
Email: christopher_bod...@glic.com
Phone: 610-807-6459
Fax: 610-807-6003 



From:"Tom Smith"  
To:"NT System Admin Issues"
 
Date:    09/12/2011 12:23 PM 
Subject:RE: Web Server networking question 






Ping finds it, as it should. 
  
Nslookup returns the dc and this: 
  
Name:helpdesk.EastPointCity.org 
Address:   
  
 
Thomas Smith   (v)(404) 270-7070 
Systems Administrator  (f)(404) 270-7821 
Information Technology   8:00am-5:00pm (Eastern) 
City of East Point 
1526 E Forrest Ave, Ste 400 
East Point, GA  30344   tsm...@eastpointcity.org
<mailto:tsm...@eastpointcity.org>  
 
' Security is an ongoing process, not a one time event ! ' 
 
  
From: Christopher Bodnar [mailto:christopher_bod...@glic.com
<mailto:christopher_bod...@glic.com> ] 
Sent: Monday, September 12, 2011 11:11 AM
To: NT System Admin Issues
Subject: Re: Web Server networking question 
  
Tom, 

>From your workstation, what happens if you PING Helpdesk? Does it
respond? Do the same thing with NSLOOKUP? What are the results? 


Chris Bodnar, MCSE, MCITP
Technical Support III
Distributed Systems Service Delivery - Intel Services
Guardian Life Insurance Company of America
Email: christopher_bod...@glic.com
Phone: 610-807-6459
Fax: 610-807-6003 



From:"Tom Smith"  
To:    "NT System Admin Issues"
 
Date:09/12/2011 11:01 AM 
Subject:Web Server networking question 

 







I want to build a web site for our Help Desk.  To help users with the
'simple' stuff.  I HAVE set up a small server with IIS on it.  I have
named it ( HelpDesk ).  Now I need to create the content.

I would LIKE users to be able to just type 'HelpDesk' in the URL of IE,
and be taken to this server.  This works, when I'm logged onto the
server.  But from my desk, IE can't find it.

I had hoped that I had fixed the problem about three (3) weeks ago.
While we were upgrading our phone system I found reverse lookup subnets
missing from DNS.  So I created them.  But it didn't fix this particular
problem.

As we're currently without a NW Admin right now, and I'm obviously not
up to speed on t

RE: Web Server networking question

2011-09-12 Thread Christopher Bodnar 
When you are doing the PING and NSLOOKUP are you doing them by NetBIOS 
name or FQDN? 

Also if you try and access the site from your workstation, have you tried 
doing it by IP address and FQDN? If so what are the results? 

What is the OS version? IIS6 or IIS 7? 

Is this the only web site running on the server? 

Are host headers configured? 



Chris Bodnar, MCSE, MCITP
Technical Support III
Distributed Systems Service Delivery - Intel Services
Guardian Life Insurance Company of America
Email: christopher_bod...@glic.com
Phone: 610-807-6459
Fax: 610-807-6003



From:   "Tom Smith" 
To: "NT System Admin Issues" 
Date:   09/12/2011 12:23 PM
Subject:    RE: Web Server networking question



Ping finds it, as it should.
 
Nslookup returns the dc and this:
 
Name:helpdesk.EastPointCity.org
Address:  
 

Thomas Smith   (v)(404) 270-7070
Systems Administrator  (f)(404) 270-7821
Information Technology   8:00am-5:00pm (Eastern)
City of East Point
1526 E Forrest Ave, Ste 400
East Point, GA  30344   tsm...@eastpointcity.org

' Security is an ongoing process, not a one time event ! '

 
From: Christopher Bodnar [mailto:christopher_bod...@glic.com] 
Sent: Monday, September 12, 2011 11:11 AM
To: NT System Admin Issues
Subject: Re: Web Server networking question
 
Tom, 

>From your workstation, what happens if you PING Helpdesk? Does it respond? 
Do the same thing with NSLOOKUP? What are the results? 


Chris Bodnar, MCSE, MCITP
Technical Support III
Distributed Systems Service Delivery - Intel Services
Guardian Life Insurance Company of America
Email: christopher_bod...@glic.com
Phone: 610-807-6459
Fax: 610-807-6003 



From:"Tom Smith"  
To:"NT System Admin Issues" 
 
Date:    09/12/2011 11:01 AM 
Subject:Web Server networking question 




I want to build a web site for our Help Desk.  To help users with the 
'simple' stuff.  I HAVE set up a small server with IIS on it.  I have 
named it ( HelpDesk ).  Now I need to create the content.

I would LIKE users to be able to just type 'HelpDesk' in the URL of IE, 
and be taken to this server.  This works, when I'm logged onto the server. 
 But from my desk, IE can't find it.

I had hoped that I had fixed the problem about three (3) weeks ago.  While 
we were upgrading our phone system I found reverse lookup subnets missing 
from DNS.  So I created them.  But it didn't fix this particular problem.

As we're currently without a NW Admin right now, and I'm obviously not up 
to speed on this either, I was hoping that perhaps I could get some 
assistance here...

Is this something that CAN work from clients?

If so, HOW?  What do I need to do, to make it work?

In looking at other IT/HelpDesk websites, I've seen some with what appears 
to be multiple domain names, on what I assume to be the same server.  Do I 
have to create a new domain name for my server?

Sorry, but I've never created a website before, so ALL of this is new to 
me.  Any thoughts/guidance you would like to share would be most welcome.

Thanks in advance,

Tom

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
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~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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-
This message, and any attachments to it, may contain information
that is privileged, confidential, and exempt from disclosure under
applicable law.  If the reader of this message is not the intended
recipient, you are notified that any use, dissemination,
distribution, copying, or communication of this message is strictly
prohibited.  If you have received this message in error, please
notify the sender immediately by return e-mail and delete the
message and any attachments.  Thank you.
~ Finally, powerful endpoint security that ISN'T

RE: Web Server networking question

2011-09-12 Thread Tom Smith 
There is one already.  The name is correct, as is the FQDN.  The IP
address is correct, and the checkbox is checked for updating the PTR
record.

 



Thomas Smith   (v)(404) 270-7070

Systems Administrator  (f)(404) 270-7821

Information Technology   8:00am-5:00pm (Eastern)

City of East Point

1526 E Forrest Ave, Ste 400

East Point, GA  30344   tsm...@eastpointcity.org
<mailto:tsm...@eastpointcity.org> 



' Security is an ongoing process, not a one time event ! '



 

From: S Powell [mailto:powe...@gmail.com] 
Sent: Monday, September 12, 2011 11:44 AM
To: NT System Admin Issues
Subject: Re: Web Server networking question

 

you need to create a "New host" record on your DNS.

 

easy.

 




-
Who'd you rather be, the Beatles or the Rolling Stones?



On Mon, Sep 12, 2011 at 07:42, Tom Smith 
wrote:

I want to build a web site for our Help Desk.  To help users with the
'simple' stuff.  I HAVE set up a small server with IIS on it.  I have
named it ( HelpDesk ).  Now I need to create the content.

I would LIKE users to be able to just type 'HelpDesk' in the URL of IE,
and be taken to this server.  This works, when I'm logged onto the
server.  But from my desk, IE can't find it.

I had hoped that I had fixed the problem about three (3) weeks ago.
While we were upgrading our phone system I found reverse lookup subnets
missing from DNS.  So I created them.  But it didn't fix this particular
problem.

As we're currently without a NW Admin right now, and I'm obviously not
up to speed on this either, I was hoping that perhaps I could get some
assistance here...

Is this something that CAN work from clients?

If so, HOW?  What do I need to do, to make it work?

In looking at other IT/HelpDesk websites, I've seen some with what
appears to be multiple domain names, on what I assume to be the same
server.  Do I have to create a new domain name for my server?

Sorry, but I've never created a website before, so ALL of this is new to
me.  Any thoughts/guidance you would like to share would be most
welcome.

Thanks in advance,

Tom

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

RE: Web Server networking question

2011-09-12 Thread Tom Smith 
Ping finds it, as it should.

 

Nslookup returns the dc and this:

 

Name:helpdesk.EastPointCity.org

Address:  

 



Thomas Smith   (v)(404) 270-7070

Systems Administrator  (f)(404) 270-7821

Information Technology   8:00am-5:00pm (Eastern)

City of East Point

1526 E Forrest Ave, Ste 400

East Point, GA  30344   tsm...@eastpointcity.org
<mailto:tsm...@eastpointcity.org> 



' Security is an ongoing process, not a one time event ! '



 

From: Christopher Bodnar [mailto:christopher_bod...@glic.com] 
Sent: Monday, September 12, 2011 11:11 AM
To: NT System Admin Issues
Subject: Re: Web Server networking question

 

Tom, 

>From your workstation, what happens if you PING Helpdesk? Does it
respond? Do the same thing with NSLOOKUP? What are the results? 


Chris Bodnar, MCSE, MCITP
Technical Support III
Distributed Systems Service Delivery - Intel Services
Guardian Life Insurance Company of America
Email: christopher_bod...@glic.com
Phone: 610-807-6459
Fax: 610-807-6003 



From:"Tom Smith"  
To:"NT System Admin Issues"
 
Date:    09/12/2011 11:01 AM 
Subject:Web Server networking question 






I want to build a web site for our Help Desk.  To help users with the
'simple' stuff.  I HAVE set up a small server with IIS on it.  I have
named it ( HelpDesk ).  Now I need to create the content.

I would LIKE users to be able to just type 'HelpDesk' in the URL of IE,
and be taken to this server.  This works, when I'm logged onto the
server.  But from my desk, IE can't find it.

I had hoped that I had fixed the problem about three (3) weeks ago.
While we were upgrading our phone system I found reverse lookup subnets
missing from DNS.  So I created them.  But it didn't fix this particular
problem.

As we're currently without a NW Admin right now, and I'm obviously not
up to speed on this either, I was hoping that perhaps I could get some
assistance here...

Is this something that CAN work from clients?

If so, HOW?  What do I need to do, to make it work?

In looking at other IT/HelpDesk websites, I've seen some with what
appears to be multiple domain names, on what I assume to be the same
server.  Do I have to create a new domain name for my server?

Sorry, but I've never created a website before, so ALL of this is new to
me.  Any thoughts/guidance you would like to share would be most
welcome.

Thanks in advance,

Tom

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/
<http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> >  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
<http://lyris.sunbelt-software.com/read/my_forums/> 
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

Re: Web Server networking question

2011-09-12 Thread S Powell 
you need to create a "New host" record on your DNS.

easy.




-
Who'd you rather be, the Beatles or the Rolling Stones?


On Mon, Sep 12, 2011 at 07:42, Tom Smith  wrote:

> I want to build a web site for our Help Desk.  To help users with the
> 'simple' stuff.  I HAVE set up a small server with IIS on it.  I have named
> it ( HelpDesk ).  Now I need to create the content.
>
> I would LIKE users to be able to just type 'HelpDesk' in the URL of IE, and
> be taken to this server.  This works, when I'm logged onto the server.  But
> from my desk, IE can't find it.
>
> I had hoped that I had fixed the problem about three (3) weeks ago.  While
> we were upgrading our phone system I found reverse lookup subnets missing
> from DNS.  So I created them.  But it didn't fix this particular problem.
>
> As we're currently without a NW Admin right now, and I'm obviously not up
> to speed on this either, I was hoping that perhaps I could get some
> assistance here...
>
> Is this something that CAN work from clients?
>
> If so, HOW?  What do I need to do, to make it work?
>
> In looking at other IT/HelpDesk websites, I've seen some with what appears
> to be multiple domain names, on what I assume to be the same server.  Do I
> have to create a new domain name for my server?
>
> Sorry, but I've never created a website before, so ALL of this is new to
> me.  Any thoughts/guidance you would like to share would be most welcome.
>
> Thanks in advance,
>
> Tom
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~   ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

Re: Web Server networking question

2011-09-12 Thread Christopher Bodnar 
Tom, 

>From your workstation, what happens if you PING Helpdesk? Does it respond? 
Do the same thing with NSLOOKUP? What are the results? 


Chris Bodnar, MCSE, MCITP
Technical Support III
Distributed Systems Service Delivery - Intel Services
Guardian Life Insurance Company of America
Email: christopher_bod...@glic.com
Phone: 610-807-6459
Fax: 610-807-6003



From:   "Tom Smith" 
To: "NT System Admin Issues" 
Date:   09/12/2011 11:01 AM
Subject:    Web Server networking question



I want to build a web site for our Help Desk.  To help users with the 
'simple' stuff.  I HAVE set up a small server with IIS on it.  I have 
named it ( HelpDesk ).  Now I need to create the content.

I would LIKE users to be able to just type 'HelpDesk' in the URL of IE, 
and be taken to this server.  This works, when I'm logged onto the server. 
 But from my desk, IE can't find it.

I had hoped that I had fixed the problem about three (3) weeks ago.  While 
we were upgrading our phone system I found reverse lookup subnets missing 
from DNS.  So I created them.  But it didn't fix this particular problem.

As we're currently without a NW Admin right now, and I'm obviously not up 
to speed on this either, I was hoping that perhaps I could get some 
assistance here...

Is this something that CAN work from clients?

If so, HOW?  What do I need to do, to make it work?

In looking at other IT/HelpDesk websites, I've seen some with what appears 
to be multiple domain names, on what I assume to be the same server.  Do I 
have to create a new domain name for my server?

Sorry, but I've never created a website before, so ALL of this is new to 
me.  Any thoughts/guidance you would like to share would be most welcome.

Thanks in advance,

Tom

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin



-
This message, and any attachments to it, may contain information
that is privileged, confidential, and exempt from disclosure under
applicable law.  If the reader of this message is not the intended
recipient, you are notified that any use, dissemination,
distribution, copying, or communication of this message is strictly
prohibited.  If you have received this message in error, please
notify the sender immediately by return e-mail and delete the
message and any attachments.  Thank you.
~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
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http://lyris.sunbelt-software.com/read/my_forums/
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Web Server networking question

2011-09-12 Thread Tom Smith 
I want to build a web site for our Help Desk.  To help users with the 'simple' 
stuff.  I HAVE set up a small server with IIS on it.  I have named it ( 
HelpDesk ).  Now I need to create the content.

I would LIKE users to be able to just type 'HelpDesk' in the URL of IE, and be 
taken to this server.  This works, when I'm logged onto the server.  But from 
my desk, IE can't find it.

I had hoped that I had fixed the problem about three (3) weeks ago.  While we 
were upgrading our phone system I found reverse lookup subnets missing from 
DNS.  So I created them.  But it didn't fix this particular problem.

As we're currently without a NW Admin right now, and I'm obviously not up to 
speed on this either, I was hoping that perhaps I could get some assistance 
here...

Is this something that CAN work from clients?

If so, HOW?  What do I need to do, to make it work?

In looking at other IT/HelpDesk websites, I've seen some with what appears to 
be multiple domain names, on what I assume to be the same server.  Do I have to 
create a new domain name for my server?

Sorry, but I've never created a website before, so ALL of this is new to me.  
Any thoughts/guidance you would like to share would be most welcome.

Thanks in advance,

Tom

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin