Re: msi installer and event id 1042

[Ben Scott]

On Mon, Aug 23, 2010 at 2:26 PM, Miguel Gonzalez
 wrote:
>  - You setup any extra computer administrator account you try to run the
> installer and you get a MSI error. In the event viewer you see an event id 
> 1042
> and you can't install the software at all.

  Follow the instructions in MSKB 223300 to enable MSI logging and
then check the log to see what's actually going wrong.

-- Ben

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: msi installer and event id 1042

[Jeff Cain]

Miguel,

You'll want to run the installer with the following options to product 
an MSI log. 

setup.exe /V"/l*v c:\setup.log"

Once you take a look in that log search around for that error "1042" and check 
up from there to see what may be failing. MSI logs can be a bit difficult to go 
through because there's so much information to weed out. You'll want to run 
this from a command prompt within the same folder as the .exe file - your MSI 
log will be C:\setup.log (you can name this what you want).

Thanks,

Jeff Cain
Technical Support Analyst

Sunbelt Software, part of the GFI Software family
www.sunbeltsoftware.com
Tel: 1-877-757-4094
Fax: +1 727-562-3402


-Original Message-
From: Miguel Gonzalez [mailto:miguel_3_gonza...@yahoo.es] 
Sent: Monday, August 23, 2010 2:26 PM
To: NT System Admin Issues
Subject: msi installer and event id 1042

Dear all,

 I'm finding a weird issue in our Windows XP+SP3 deployments. After a fresh 
installation with a deployment of all software required in our company we have 
come across the following issue:

 - You run an installer (setup.exe) i.e.: Ms Money and it installs perfectly 
with the Administrator account.

 - You setup any extra computer administrator account you try to run the 
installer and you get a MSI error. In the event viewer you see an event id 1042 
and you can't install the software at all.

We presume there are some permissions that need to be fixed but how can I track 
down something like this? A colleague just tried to install all windows updates 
one by one and couldn't track down the issue. Any ideas of how to track down 
this?

Regards,

Miguel

 


  

~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
<http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~


..
~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

msi installer and event id 1042

[Miguel Gonzalez]

Dear all,

 I'm finding a weird issue in our Windows XP+SP3 deployments. After a fresh 
installation with a deployment of all software required in our company we have 
come across the following issue:

 - You run an installer (setup.exe) i.e.: Ms Money and it installs perfectly 
with the Administrator account.

 - You setup any extra computer administrator account you try to run the 
installer and you get a MSI error. In the event viewer you see an event id 1042 
and you can't install the software at all.

We presume there are some permissions that need to be fixed but how can I track 
down something like this? A colleague just tried to install all windows updates 
one by one and couldn't track down the issue. Any ideas of how to track down 
this?

Regards,

Miguel

 


  

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~