Re: [Nut-upsuser] EATON 9SX not display battery.charge

2017-02-17 Thread Arnaud Quette 
Privet Yaroslav,

all my apologies for the eternity taken to answer.

2014-12-30 18:22 GMT+01:00 Charles Lepple :

> On Dec 29, 2014, at 10:03 AM, Ярослав Бабаянц  wrote:
>
> Any news?
>
> Send dubug with explore one more time
> in attach
>
>
> Unless I am mistaken, there is no new information in the latest debug
> output.
>
> One odd thing in the HID dump is that DesignCapacity appears twice, with
> very different values:
>
> Path: UPS.BatterySystem.Battery.*DesignCapacity*, ReportID: 0x23, Offset:
> 0, Size: 32, Value: 18000
> ...
> Path: UPS.PowerSummary.CapacityGranularity1, ReportID: 0x0c, Offset: 0,
> Size: 8, Value: 1
> Path: UPS.PowerSummary.CapacityMode, ReportID: 0x0c, Offset: 8, Size: 8,
> Value: 2
> Path: UPS.PowerSummary.*DesignCapacity*, ReportID: 0x0c, Offset: 16,
> Size: 8, Value: 100
> Path: UPS.PowerSummary.FullChargeCapacity, ReportID: 0x0c, Offset: 24,
> Size: 8, Value: 100
>
> (These are both 'Type: Feature'.)
>
> From pdcv10.pdf, UPS.BatterySystem.Battery.DesignCapacity should be in
> CapacityMode units, and CapacityMode==2 is %. But since CapacityMode is in
> UPS.PowerSummary, maybe it refers to UPS.PowerSummary.DesignCapacity instead.
> The 18000 might be mAh or mWh.
>
> It is also possible that one of UPS.PowerSummary.DesignCapacity
> or UPS.PowerSummary.FullChargeCapacity was intended to
> be RemainingCapacity. You can verify this by forcing the UPS onto battery
> power until the front panel displays a charge lower than 100%.
>
> I do not see any items which are likely to be runtime.
>

Charles' audit is fully right.

After some more review and local testing:
- would you be able to test with the latest NUT revision (2.7.4)? Note that
it's not mandatory, since no change here should be impacting your issue.
- the firmware revision is bad (ups.firmware: 9SX5Ki)
- I've tested locally with a 9SX (ups.firmware: 02.17.0040, previous
official FW) and the needed data is present
(UPS.PowerSummary.RemainingCapacity).
- I'm convinced that your issue comes from an outdated FW.
would you be able to upgrade the firmware of your unit?
If so, everything is available here (for Windows only though): h
ttp://powerquality.eaton.com/Support/Software-Drivers/Downloads/9SX-UPS-firmware.asp

I hope the above information will help you in solving your issue.

Best regards,
Arnaud
-- 
Eaton Data Center Automation Solutions - Opensource Leader -
http://42ity.org
NUT (Network UPS Tools) Project Leader - http://www.networkupstools.org
Debian Developer - http://www.debian.org
Free Software Developer - http://arnaud.quette.fr
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Re: [Nut-upsuser] EATON 9SX not display battery.charge

2014-12-30 Thread Charles Lepple 
On Dec 29, 2014, at 6:38 PM, Janez Kremzer janez...@gmail.com wrote:

 Charels get me e hint about comment  out root user and add $ sudo adduser nut 
 dialout.

In Ярослав's case (FreeBSD), the group would be uucp (and I don't think the 
adduser command supports this syntax).

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Re: [Nut-upsuser] EATON 9SX not display battery.charge

2014-12-30 Thread Charles Lepple 
On Dec 29, 2014, at 10:03 AM, Ярослав Бабаянц free...@gmail.com wrote:

 Any news?
 
 Send dubug with explore one more time
 in attach

Unless I am mistaken, there is no new information in the latest debug output.

One odd thing in the HID dump is that DesignCapacity appears twice, with very 
different values:

Path: UPS.BatterySystem.Battery.DesignCapacity, ReportID: 0x23, Offset: 0, 
Size: 32, Value: 18000
...
Path: UPS.PowerSummary.CapacityGranularity1, ReportID: 0x0c, Offset: 0, Size: 
8, Value: 1
Path: UPS.PowerSummary.CapacityMode, ReportID: 0x0c, Offset: 8, Size: 8, Value: 
2
Path: UPS.PowerSummary.DesignCapacity, ReportID: 0x0c, Offset: 16, Size: 8, 
Value: 100
Path: UPS.PowerSummary.FullChargeCapacity, ReportID: 0x0c, Offset: 24, Size: 8, 
Value: 100

(These are both 'Type: Feature'.)

From pdcv10.pdf, UPS.BatterySystem.Battery.DesignCapacity should be in 
CapacityMode units, and CapacityMode==2 is %. But since CapacityMode is in 
UPS.PowerSummary, maybe it refers to UPS.PowerSummary.DesignCapacity instead. 
The 18000 might be mAh or mWh.

It is also possible that one of UPS.PowerSummary.DesignCapacity or 
UPS.PowerSummary.FullChargeCapacity was intended to be RemainingCapacity. You 
can verify this by forcing the UPS onto battery power until the front panel 
displays a charge lower than 100%.

I do not see any items which are likely to be runtime.

-- 
Charles Lepple
clepple@gmail



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Re: [Nut-upsuser] EATON 9SX not display battery.charge

2014-12-29 Thread Ярослав Бабаянц 

Any news?

Send dubug with explore one more time
in attach


19.12.2014 15:39, Charles Lepple пишет:

On Dec 19, 2014, at 5:16 AM, Ярослав Бабаянц free...@gmail.com wrote:


# /usr/local/libexec/nut/usbhid-ups -DD -a eaton9sx -u root -x explore -x 
vendorid=0x0463 21 | tee /tmp/eaton9sx-explore.log

Ah, I forgot about the vendorid. The string is a regex which must match what is printed 
by the debug output (case-insensitive) rather than a numerical match, so it should be 
-x vendorid=0463.

I did not see a potential match for battery.charge in the non-explore output, but can you 
try again with the fixed vendorid and -DDD?



--
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eaton9sx-explore-DDD.tar.gz
Description: GNU Zip compressed data
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Re: [Nut-upsuser] EATON 9SX not display battery.charge

2014-12-29 Thread Janez Kremzer 
Hi;

Charels get me e hint about comment  out root user and add $ sudo adduser
nut dialout.

This was work,

Kind regards,

Janez


2014-12-29 16:03 GMT+01:00 Ярослав Бабаянц free...@gmail.com:

 Any news?

 Send dubug with explore one more time
 in attach


 19.12.2014 15:39, Charles Lepple пишет:

 On Dec 19, 2014, at 5:16 AM, Ярослав Бабаянц free...@gmail.com wrote:

  # /usr/local/libexec/nut/usbhid-ups -DD -a eaton9sx -u root -x explore
 -x vendorid=0x0463 21 | tee /tmp/eaton9sx-explore.log

 Ah, I forgot about the vendorid. The string is a regex which must match
 what is printed by the debug output (case-insensitive) rather than a
 numerical match, so it should be -x vendorid=0463.

 I did not see a potential match for battery.charge in the non-explore
 output, but can you try again with the fixed vendorid and -DDD?


 --
 С уважением, Ярослав.


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Re: [Nut-upsuser] EATON 9SX not display battery.charge

2014-12-19 Thread Ярослав Бабаянц 


19.12.2014 05:40, Charles Lepple пишет:

/usr/local/libexec/nut/usbhid-ups -DD -a eaton9sx -x explore 21 | tee 
/tmp/eaton9sx-explore.log

After run, output:

0.00 debug level is '2'
   0.000665 upsdrv_initups...
   0.000675 must specify vendorid when using explore
Network UPS Tools - Generic HID driver 0.38 (2.7.2)
USB communication driver 0.32

Ok, I run whit vendorid:

# /usr/local/libexec/nut/usbhid-ups -DD -a eaton9sx -u root -x explore 
-x vendorid=0x0463 21 | tee /tmp/eaton9sx-explore.log


 0.00 debug level is '2'
   0.000646 upsdrv_initups...
   0.001154 Checking device (0463/) (/dev/usb//dev/ugen1.3)
   0.266807 - VendorID: 0463
   0.266819 - ProductID: 
   0.266824 - Manufacturer: EATON
   0.266828 - Product: Eaton 9SX
   0.266833 - Serial Number: G200E36025
   0.266838 - Bus: /dev/usb
   0.266843 Trying to match device
   0.266865 Device does not match - skipping
   0.266890 Checking device (046D/C31C) (/dev/usb//dev/ugen1.2)
   0.295825 - VendorID: 046d
   0.295846 - ProductID: c31c
   0.295851 - Manufacturer: Logitech
   0.295856 - Product: USB Keyboard
   0.295860 - Serial Number: unknown
   0.295865 - Bus: /dev/usb
   0.295870 Trying to match device
   0.295881 Device does not match - skipping
   0.295919 Checking device (04B4/6560) (/dev/usb//dev/ugen3.2)
   0.295987 - VendorID: 04b4
   0.295995 - ProductID: 6560
   0.296000 - Manufacturer: unknown
   0.296004 - Product: unknown
   0.296008 - Serial Number: unknown
   0.296013 - Bus: /dev/usb
   0.296026 Trying to match device
   0.296048 Device does not match - skipping
   0.296065 Checking device (/) (/dev/usb//dev/ugen3.1)
   0.296123 - VendorID: 
   0.296131 - ProductID: 
   0.296136 - Manufacturer: Intel
   0.296140 - Product: EHCI root HUB
   0.296145 - Serial Number: unknown
   0.296150 - Bus: /dev/usb
   0.296163 Trying to match device
   0.296173 Device does not match - skipping
   0.296192 Checking device (/) (/dev/usb//dev/ugen2.1)
   0.296255 - VendorID: 
   0.296263 - ProductID: 
   0.296267 - Manufacturer: Intel
   0.296271 - Product: UHCI root HUB
   0.296275 - Serial Number: unknown
   0.296279 - Bus: /dev/usb
   0.296284 Trying to match device
   0.296290 Device does not match - skipping
   0.296305 Checking device (/) (/dev/usb//dev/ugen1.1)
   0.296351 - VendorID: 
   0.296359 - ProductID: 
   0.296363 - Manufacturer: Intel
   0.296367 - Product: UHCI root HUB
   0.296371 - Serial Number: unknown
   0.296375 - Bus: /dev/usb
   0.296396 Trying to match device
   0.296402 Device does not match - skipping
   0.296417 Checking device (/) (/dev/usb//dev/ugen0.1)
   0.296462 - VendorID: 
   0.296467 - ProductID: 
   0.296471 - Manufacturer: Intel
   0.296474 - Product: UHCI root HUB
   0.296478 - Serial Number: unknown
   0.296482 - Bus: /dev/usb
   0.296486 Trying to match device
   0.296491 Device does not match - skipping
   0.296504 No appropriate HID device found
Network UPS Tools - Generic HID driver 0.38 (2.7.2)
USB communication driver 0.32
   0.296524 No matching HID UPS found


But whitout explore mode, debug started:

 /usr/local/libexec/nut/usbhid-ups -DD -u root -a eaton9sx 21 | tee 
/tmp/eaton9sx-explore.log


Output in attached file.

I'm tested device whith rs232 cable and on Synology DS213+ (usb) - 
result is the same, device detected perfect and ups.status present, but 
no battery.charge and no runtime, etc.


--
С уважением, Ярослав.



eaton9sx-without-explore-log.tar.gz
Description: GNU Zip compressed data
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Re: [Nut-upsuser] EATON 9SX not display battery.charge

2014-12-19 Thread Charles Lepple 
On Dec 19, 2014, at 5:16 AM, Ярослав Бабаянц free...@gmail.com wrote:

 # /usr/local/libexec/nut/usbhid-ups -DD -a eaton9sx -u root -x explore -x 
 vendorid=0x0463 21 | tee /tmp/eaton9sx-explore.log

Ah, I forgot about the vendorid. The string is a regex which must match what is 
printed by the debug output (case-insensitive) rather than a numerical match, 
so it should be -x vendorid=0463.

I did not see a potential match for battery.charge in the non-explore output, 
but can you try again with the fixed vendorid and -DDD?

-- 
Charles Lepple
clepple@gmail




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Re: [Nut-upsuser] EATON 9SX not display battery.charge

2014-12-19 Thread Ярослав Бабаянц 

Ok. Thats new command (all done in explore mode fine):

/usr/local/libexec/nut/usbhid-ups -DDD -a eaton9sx -u root -x explore -x 
vendorid=0463 21 | tee /tmp/eaton9sx-explore.log


and output in attach.
Thnx


19.12.2014 15:39, Charles Lepple пишет:

On Dec 19, 2014, at 5:16 AM, Ярослав Бабаянц free...@gmail.com wrote:


# /usr/local/libexec/nut/usbhid-ups -DD -a eaton9sx -u root -x explore -x 
vendorid=0x0463 21 | tee /tmp/eaton9sx-explore.log

Ah, I forgot about the vendorid. The string is a regex which must match what is printed 
by the debug output (case-insensitive) rather than a numerical match, so it should be 
-x vendorid=0463.

I did not see a potential match for battery.charge in the non-explore output, but can you 
try again with the fixed vendorid and -DDD?



--
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eaton9sx-explore-DDD.tar.gz
Description: GNU Zip compressed data
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Re: [Nut-upsuser] EATON 9SX not display battery.charge

2014-12-18 Thread Charles Lepple 
On Dec 17, 2014, at 6:58 AM, Ярослав Бабаянц free...@gmail.com wrote:

 OS version: FreeBSD 8.4-RELEASE-p19
 NUT version: nut-2.7.2_6
 NUT installation method:  from freebsd pkg system
 Device info: EATON 9SX 5000i, manufacturing date: 05.09.2014
 ups.firmware: 9SX5Ki
...
 there're lot of data in output, if it needed i can attach in file...

Not sure why it is not reporting load - the HID descriptor is certainly long 
enough.

Can you please send the output of explore mode?

/usr/local/libexec/nut/usbhid-ups -DD -a eaton9sx -x explore 21 | tee 
/tmp/eaton9sx-explore.log

Let it run for about 60 seconds, then please gzip the log before sending it to 
the list.

Thanks,

-- 
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clepple@gmail




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[Nut-upsuser] EATON 9SX not display battery.charge

2014-12-17 Thread Ярослав Бабаянц 

OS version: FreeBSD 8.4-RELEASE-p19
NUT version: nut-2.7.2_6
NUT installation method:  from freebsd pkg system
Device info: EATON 9SX 5000i, manufacturing date: 05.09.2014
ups.firmware: 9SX5Ki

When i try to see battery charge, in output it have not such variable, 
and i can't control my server and other clients connected to them. Any 
options cannot power of server. How to see current battery state or 
battery runtime by nut? Thanks.


# usbconfig | grep EATON
ugen1.3: Eaton 9SX EATON at usbus1, cfg=0 md=HOST spd=LOW (1.5Mbps) pwr=ON

# cat /usr/local/etc/nut/ups.conf
[eaton9sx]
driver = usbhid-ups
port = auto
desc = EATON 9-SX 5000i

# ls -la /usr/local/etc/nut/ | grep .conf | grep -v sample
-rw-r-  1 uucp  uucp1543 Dec 15 17:03 nut.conf
-rw-r-  1 uucp  uucp3890 Dec 17 12:39 ups.conf
-rw-r-  1 uucp  uucp4604 Dec 15 17:19 upsd.conf
-rw-r-  1 uucp  uucp   15273 Dec 15 17:14 upsmon.conf

# cat /etc/devfs.conf
permugen1.3 0660
own ugen1.3 root:uucp

# cat /etc/devfs.rules
[nutusb=10]
add path 'usb/1.3.0' group uucp mode 0660

upsc eaton9sx
battery.capacity: 5.00
battery.energysave: no
battery.protection:
battery.type: PbAc
device.mfr: EATON
device.model: Eaton 9SX 5000i
device.serial: G200E36025
device.type: ups
driver.flag.maxreport: enabled
driver.name: usbhid-ups
driver.parameter.pollfreq: 30
driver.parameter.pollinterval: 2
driver.parameter.port: auto
driver.version: 2.7.2
driver.version.data: MGE HID 1.33
driver.version.internal: 0.38
input.bypass.current: 1.20
input.bypass.frequency: 50.0
input.bypass.frequency.nominal: 50
input.bypass.voltage: 223.5
input.frequency: 50.0
input.frequency.nominal: 50
input.voltage: 223.2
input.voltage.nominal: 223
outlet.1.autoswitch.charge.low: 0
outlet.1.delay.shutdown: 10
outlet.1.delay.start: 3
outlet.1.desc: PowerShare Outlet 1
outlet.1.id: 1
outlet.1.status: on
outlet.1.switchable: yes
outlet.2.autoswitch.charge.low: 0
outlet.2.delay.shutdown: 20
outlet.2.delay.start: 6
outlet.2.desc: PowerShare Outlet 2
outlet.2.id: 2
outlet.2.status: on
outlet.2.switchable: no
outlet.desc: Main Outlet
outlet.id: 0
outlet.switchable: no
output.current: 1.10
output.frequency: 0.0
output.frequency.nominal: 50
output.powerfactor: 0.00
output.voltage: 0.0
output.voltage.nominal: 230
ups.beeper.status: enabled
ups.delay.shutdown: 20
ups.delay.start: 30
ups.efficiency: 0
ups.firmware: 9SX5Ki
ups.load: 5
ups.mfr: EATON
ups.model: Eaton 9SX 5000i
ups.power: 264
ups.power.nominal: 5000
ups.productid: 
ups.realpower: 226
ups.realpower.nominal: 4500
ups.serial: G200E36025
ups.start.auto: yes
ups.start.battery: yes
ups.start.reboot: yes
ups.status: OL CHRG BYPASS
ups.test.interval: 2592000
ups.test.result: No test initiated
ups.timer.shutdown: 0
ups.timer.start: 0
ups.type: online
ups.vendorid: 0463


# /usr/local/libexec/nut/usbhid-ups -DD -a eaton9sx
Network UPS Tools - Generic HID driver 0.38 (2.7.2)
USB communication driver 0.32
   0.00 debug level is '2'
   0.000636 upsdrv_initups...
   0.000852 Checking device (0463/) (/dev/usb//dev/ugen1.3)
   0.256952 - VendorID: 0463
   0.256983 - ProductID: 
   0.256990 - Manufacturer: EATON
   0.256996 - Product: Eaton 9SX
   0.257002 - Serial Number: G200E36025
   0.257007 - Bus: /dev/usb
   0.257014 Trying to match device
   0.257025 Device matches
   6.138965 HID descriptor length 3369
   9.069961 Report Descriptor size = 3369
   9.071173 Using subdriver: MGE HID 1.33

there're lot of data in output, if it needed i can attach in file...

--
Best regards, Yaroslav.


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