Re: [OPEN-ILS-GENERAL] Z39.50 client query encoding issues

2015-08-31 Thread Linda Jansova

Hi,

I have also tried the SRU search (using yaz-client) and tried some CQL 
queries.


It seems to work fine (even for letters with diacritics) for dc.title, 
dc.contributor and dc.publisher. However, when trying dc.creator, no 
results are returned both for queries with and without diacritics. When 
dc.author is replaced by eg.author, it works fine. Also when searching 
without specifying anything (say find "matousek" or "find matoušek") it 
works okay:


*find:*
$ yaz-client http://mojzis.jabok.cuni.cz/opac/extras/sru
Connecting...OK.
Z> sru GET 1.1
Z> find matousek
Received SRW SearchRetrieve Response
Number of hits: 34
SRU server returns extra records. Skipping 10 records.
Elapsed: 0.708890

Z> find matoušek
Connecting...OK.
Received SRW SearchRetrieve Response
Number of hits: 34
SRU server returns extra records. Skipping 10 records.
Elapsed: 0.675457

*find dc.creator:*
Z> find dc.creator=matousek
Connecting...OK.
Received SRW SearchRetrieve Response
Number of hits: 0
Elapsed: 0.192852

Z> find dc.creator=matoušek
Connecting...OK.
Received SRW SearchRetrieve Response
Number of hits: 0
Elapsed: 0.238054

*find eg.author:*
Z> find eg.author=matousek
Connecting...OK.
Received SRW SearchRetrieve Response
Number of hits: 34
SRU server returns extra records. Skipping 10 records.
Elapsed: 0.663780

Z> find eg.author=matoušek
Connecting...OK.
Received SRW SearchRetrieve Response
Number of hits: 34
SRU server returns extra records. Skipping 10 records.
Elapsed: 0.861588

*find dc.title:*
Z> find dc.title=buh
Connecting...OK.
Received SRW SearchRetrieve Response
Number of hits: 69
SRU server returns extra records. Skipping 10 records.
Elapsed: 0.953206

Z> find dc.title=bůh
Connecting...OK.
Received SRW SearchRetrieve Response
Number of hits: 69
SRU server returns extra records. Skipping 10 records.
Elapsed: 0.509182
**
*find dc.subject:*
Z> find dc.subject=buh
Connecting...OK.
Received SRW SearchRetrieve Response
Number of hits: 243
SRU server returns extra records. Skipping 10 records.
Elapsed: 2.415498

Z> find dc.subject=bůh
Connecting...OK.
Received SRW SearchRetrieve Response
Number of hits: 243
SRU server returns extra records. Skipping 10 records.
Elapsed: 1.595494
*
**find dc.contributor:*
Z> find dc.contributor=dvorak
Connecting...OK.
Received SRW SearchRetrieve Response
Number of hits: 44
SRU server returns extra records. Skipping 10 records.
Elapsed: 0.621795
Z> find dc.contributor=dvořák
Connecting...OK.
Received SRW SearchRetrieve Response
Number of hits: 44
SRU server returns extra records. Skipping 10 records.
Elapsed: 0.843226

*find dc.publisher:*
Z> find dc.publisher=portal
Connecting...OK.
Received SRW SearchRetrieve Response
Number of hits: 40
SRU server returns extra records. Skipping 10 records.
Elapsed: 1.012238

Z> find dc.publisher=portál
Connecting...OK.
Received SRW SearchRetrieve Response
Number of hits: 40
SRU server returns extra records. Skipping 10 records.

I have also found out there is a charset command which gives the 
following results:


yaz-client http://mojzis.jabok.cuni.cz/opac/extras/sru
Connecting...OK.
Z> sru GET 1.1
Z> charset
Negotiation character set `none'
Display character set is `UTF-8'
MARC character set is `none'
Query character set is `none'

Do you think this could be related to our Z39.50 client query encoding 
issues? Should the charset be - somewhere - specifically set to utf-8?


I have also found a bug reported by Jason Stephenson about a year ago 
(https://bugs.launchpad.net/evergreen/+bug/1346518) which seems to 
describe the same problem but it has probably not been looked into since 
then.


Thank you in advance for any clues!

Linda

On 08/25/2015 02:51 PM, Linda Jansova wrote:

Hi again,

We have installed a 2.8.3 and tested the Z39.50 server output, yet the 
problem with diacritics remains the same. Again, when submitting a 
generic query with diacritics (using yaz-client), we get the expected 
results, but when searching specifically for author, it results in no 
hits.


I have had a look at 
https://coffeecode.net/archives/217-More-granular-identifier-indexes-for-your-Evergreen-SRU-Z39.50-servers.html 
again and it seems to me that maybe the problem is caused by the fact 
that with the exception of keyword, each of the other indexes 
mentioned at Dan's blog (author, title, series, subject) is actually 
composed of more granular indexes.


Maybe I am on the wrong track but it seems to me that it would be 
rather a strange coincidence that keyword index (which I suppose the 
Z39.50 client would use when no fields are specified) works fine 
unlike those other "composed" indexes...


Do you think that this could be the reason why we are experiencing the 
encoding problems? And if so, do you have any idea where to look for 
the appropriate encoding settings and change them to utf-8?


Thank you in advance for any clues to the puzzle!

Linda

On 08/19/2015 03:40 PM, Linda Jansova wrote:
Oh, I see! In that case we shall try the upgrade and see what

Re: [OPEN-ILS-GENERAL] Another LARL member introduction

2015-08-31 Thread McCanna, Terran
Welcome to the group, Sharon.

It will be very useful to have another cataloger involved in the discussions. 
The cataloging sprint of the web client is nearly ready to be tested, so that 
would be a great way for you to participate!


Terran McCanna 
PINES Program Manager 
Georgia Public Library Service 
1800 Century Place, Suite 150 
Atlanta, GA 30345 
404-235-7138 
tmcca...@georgialibraries.org 
- Original Message -
From: "Sharon Douglas" 
To: open-ils-general@list.georgialibraries.org
Sent: Friday, August 21, 2015 3:16:22 PM
Subject: [OPEN-ILS-GENERAL] Another LARL member introduction


Greetings Evergreen Community,

I think I'm the last Lake Agassiz Regional Library group member to introduce 
herself. Have been busy answering migration questions and filling out mapping 
spreadsheets. What an exciting time.

I'm Sharon Douglas, manage most of the settings, data cleanup, and reporting 
for the automation system. Have a cataloging background, which seriously helps 
when working out why a title isn't showing up in the web catalog.

When not working, I can't help but try making basic food ingredients from 
scratch. Just finished trying out the idea of dehydrating sour cream, turning 
it into a powder, and storing it. What did I learn? While this taste great 
rehydrated, you really do need to get it into a fine powder form. Grainy sour 
cream, not so great.





Sharon Douglas  -  Automation Coordinator - Lake Agassiz Regional Library
118 5th St S  - Moorhead MN 56561  -  218-233-3757 ext 138  -  www.larl.org
The mission of LARL is to enrich lives and strengthen communities
LARL values intellectual freedom, equal access to information, respect,
tolerance, fun and welcoming atmosphere, excellent customer service,
and a current community driven collection.



[OPEN-ILS-GENERAL] Hold Slip: Source of Notify By

2015-08-31 Thread Scott Thomas
Can anyone shed some light on the sources for the Notify By fields in the Holds 
Slip? There doesn't seem to be any correlation between fields populated in the 
patron record (including those under User Settings) and the slips produced for 
these patrons. Some patrons have Notify by phone unpopulated on the slip, but 
populated in Daytime Phone. Notify by email is similarly inconsistent. I've 
been unable to come up with any consistent scenarios that produce these 
results. Can anyone point me in the right direction with this?


Thank you,
Scott Thomas
Lackawanna County Library System
Scranton, PA



Re: [OPEN-ILS-GENERAL] Hold Slip: Source of Notify By

2015-08-31 Thread Thomas Berezansky
action.hold_request has the appropriate fields that are checked as the  
notification options are per-hold.


Quoting Scott Thomas :

Can anyone shed some light on the sources for the Notify By fields  
in the Holds Slip? There doesn't seem to be any correlation between  
fields populated in the patron record (including those under User  
Settings) and the slips produced for these patrons. Some patrons  
have Notify by phone unpopulated on the slip, but populated in  
Daytime Phone. Notify by email is similarly inconsistent. I've been  
unable to come up with any consistent scenarios that produce these  
results. Can anyone point me in the right direction with this?



Thank you,
Scott Thomas
Lackawanna County Library System
Scranton, PA



--
Thomas Berezansky
Assistant Network Administrator
Merrimack Valley Library Consortium
4 High ST, Suite 175
North Andover, MA 01845
Phone: 978-557-8161



Re: [OPEN-ILS-GENERAL] Hold Slip: Source of Notify By

2015-08-31 Thread McCanna, Terran
Hi Scott, 

The notify-by options for each hold placed are stored in that hold's individual 
record (not in the patron's record). By default, they are set to the patron's 
selected hold notification preferences at the time the hold is placed, but 
those options can be changed either at the time the hold is placed or after the 
fact.

Changing the patron's notification preferences in the account settings will not 
retroactively change what is stored in the holds that have already been placed. 
This is the cause of confusion to many of our patrons and front-line staff, as 
they wonder why the patron's old phone number or email address shows up on the 
hold slip when it has clearly been updated in the patron account record. We 
recommend to our staff that when a patron requests a change to their contact 
information, that they ask the patron if they'd like their outstanding holds 
(if any) to be updated too. 

Also, if you have the notify by text option enabled, you may want to add that 
macro to the receipt template since it is not there by default.

Terran McCanna 
PINES Program Manager 
Georgia Public Library Service 
1800 Century Place, Suite 150 
Atlanta, GA 30345 
404-235-7138 
tmcca...@georgialibraries.org 


- Original Message -
From: "Scott Thomas" 
To: "Evergreen Discussion Group ‎[open-ils-general@list.georgialibraries.org]‎" 

Sent: Monday, August 31, 2015 3:31:04 PM
Subject: [OPEN-ILS-GENERAL] Hold Slip: Source of Notify By

Can anyone shed some light on the sources for the Notify By fields in the Holds 
Slip? There doesn't seem to be any correlation between fields populated in the 
patron record (including those under User Settings) and the slips produced for 
these patrons. Some patrons have Notify by phone unpopulated on the slip, but 
populated in Daytime Phone. Notify by email is similarly inconsistent. I've 
been unable to come up with any consistent scenarios that produce these 
results. Can anyone point me in the right direction with this?


Thank you,
Scott Thomas
Lackawanna County Library System
Scranton, PA



Re: [OPEN-ILS-GENERAL] Hold Slip: Source of Notify By

2015-08-31 Thread Michele Morgan
Hi Scott,

To expand on what Terran suggests, you may also want to turn on the
following columns in the staff client hold screens when viewing those
screens in the patron record or on the title:

Email Notify
Phone Notify
Text Notify

This way it's easy for staff to see the notification methods for each
individual hold.

Each notification method can be edited under the Actions for selected Holds
menu, so if you need to change a phone number in a number of existing holds
for the same patron, you can select all holds to change at once.

Hope this helps,
Michele

--
Michele M. Morgan, Technical Assistant
North of Boston Library Exchange, Danvers Massachusetts
mmor...@noblenet.org


On Mon, Aug 31, 2015 at 4:03 PM, McCanna, Terran <
tmcca...@georgialibraries.org> wrote:

> Hi Scott,
>
> The notify-by options for each hold placed are stored in that hold's
> individual record (not in the patron's record). By default, they are set to
> the patron's selected hold notification preferences at the time the hold is
> placed, but those options can be changed either at the time the hold is
> placed or after the fact.
>
> Changing the patron's notification preferences in the account settings
> will not retroactively change what is stored in the holds that have already
> been placed. This is the cause of confusion to many of our patrons and
> front-line staff, as they wonder why the patron's old phone number or email
> address shows up on the hold slip when it has clearly been updated in the
> patron account record. We recommend to our staff that when a patron
> requests a change to their contact information, that they ask the patron if
> they'd like their outstanding holds (if any) to be updated too.
>
> Also, if you have the notify by text option enabled, you may want to add
> that macro to the receipt template since it is not there by default.
>
> Terran McCanna
> PINES Program Manager
> Georgia Public Library Service
> 1800 Century Place, Suite 150
> Atlanta, GA 30345
> 404-235-7138
> tmcca...@georgialibraries.org
>
>
> - Original Message -
> From: "Scott Thomas" 
> To: "Evergreen Discussion Group ‎[
> open-ils-general@list.georgialibraries.org]‎" <
> open-ils-general@list.georgialibraries.org>
> Sent: Monday, August 31, 2015 3:31:04 PM
> Subject: [OPEN-ILS-GENERAL] Hold Slip: Source of Notify By
>
> Can anyone shed some light on the sources for the Notify By fields in the
> Holds Slip? There doesn't seem to be any correlation between fields
> populated in the patron record (including those under User Settings) and
> the slips produced for these patrons. Some patrons have Notify by phone
> unpopulated on the slip, but populated in Daytime Phone. Notify by email is
> similarly inconsistent. I've been unable to come up with any consistent
> scenarios that produce these results. Can anyone point me in the right
> direction with this?
>
>
> Thank you,
> Scott Thomas
> Lackawanna County Library System
> Scranton, PA
>
>