Re: [OPEN-ILS-GENERAL] Evergreen Self-Check and locking media cases

[Yamil Suarez]

Josh,

I would like to also see customizations you made made to Self-Check code,
so I can get ideas. I had been meaning to ask you when I saw this thread.

Thanks in advance,
Yamil







Yamil Suarez, MCS
Associate Director of Library Systems & Web Development

Stan Getz Library
Berklee College of Music
1140 Boylston St
Boston, MA 02215

ysua...@berklee.edu
617-747-2617

On Wed, Jul 26, 2017 at 3:49 PM, Josh Stompro 
wrote:

> Joe, I have a fix for keeping the cursor focus always on the scan box.  We
> also use touch screens for our self checks and we were having trouble with
> the fact that it was easy to move the focus, which would cause the next
> scan to silently fail, and sometimes switch screens.
>
> I have a bug report on it, but haven’t actually posted the code there
> yet.  I’ll try and do that soon.
>
> https://bugs.launchpad.net/evergreen/+bug/1560601
>
>
>
> We have also had trouble with the print list button that exists on the
> checkout screen.  Some significant portion of users would press that when
> they were done, get a printout and then walk away.  I guess they thought
> that was the logout and print a receipt button.  Then the next users would
> walk up and sometime check out items on the first person’s account.
>
> https://bugs.launchpad.net/evergreen/+bug/1555791
>
>
>
> I would love to collaborate with you on making the self check more touch
> screen friendly.  I can share the css changes I’ve made just to enlarge
> everything to make it easier to see and to make the buttons easier to press.
>
>
>
> Josh Stompro - LARL IT Director
>
>
>
> *From:* Open-ils-general [mailto:open-ils-general-
> boun...@list.georgialibraries.org] *On Behalf Of *Joe Knueven
> *Sent:* Wednesday, July 26, 2017 10:58 AM
> *To:* Evergreen Discussion Group
>
> *Subject:* Re: [OPEN-ILS-GENERAL] Evergreen Self-Check and locking media
> cases
>
>
>
> While we’re on the subject of user-friendliness of the built in
> self-checkout, does anyone have any .tt2 modifications that they are
> pleased with and would be willing to share?
>
>
>
> I’ve had tweaking the scripting to make the navigation links more button
> like (ie touch screen friendly) on my to-do list, but it’s taken me an
> especially long time to get around to the first step of teaching myself a
> basic amount of tt2 scripting.
>
>
>
> Have a good day.
>
>
>
> Joe
>
>
>
>
>
> Joseph Knueven, Director
>
> Germantown Public Library
>
> 51 North Plum Street
>
> Germantown, OH 45327
>
> 937-855-4001 <(937)%20855-4001>
>
>
>
> *From:* Open-ils-general [mailto:open-ils-general-
> boun...@list.georgialibraries.org
> ] *On Behalf Of *Terran
> McCanna
> *Sent:* Wednesday, July 26, 2017 11:16 AM
> *To:* Evergreen Discussion Group  georgialibraries.org>
> *Subject:* Re: [OPEN-ILS-GENERAL] Evergreen Self-Check and locking media
> cases
>
>
>
> >>Renewal seems to work fine.  You just scan an item that's
> already checked out and it figures out that a renewal is in order and
> available.<<
>
> Interesting. There's nothing in the interface that tells the patron that
> they can do that, or that tells them how. Patrons typically don't have
> books in hand when they wish to renew, so they'd need to understand that
> they could go to the Items out screen and copy and paste the barcodes.
> Online instructions would help, but it still wouldn't as user friendly as
> the method of renewal in My Account.
>
>
> Terran McCanna
> PINES Program Manager
> Georgia Public Library Service
> 1800 Century Place, Suite 150
> Atlanta, GA 30345
> 404-235-7138 <(404)%20235-7138>
> tmcca...@georgialibraries.org
>
>
>
> On Wed, Jul 26, 2017 at 10:26 AM, Mike Rylander 
> wrote:
>
> Terran,
>
> Hrm... Renewal seems to work fine.  You just scan an item that's
> already checked out and it figures out that a renewal is in order and
> available.
>
> Also, just as a note, the UI got a nice update about a year ago to add
> the ability to email receipts, including using patron defaults for
> that.
>
> HTH,
>
> --
> Mike Rylander
>  | President
>  | Equinox Open Library Initiative
>  | phone:  1-877-OPEN-ILS (673-6457)
>  | email:  mi...@equinoxinitiative.org
>  | web:  http://equinoxinitiative.org
>
>
> On Wed, Jul 26, 2017 at 9:51 AM, Terran McCanna
>  wrote:
> > Hi Jesse,
> >
> > I just wanted to chime in that I'm not aware of anyone who is working on
> > developing functionality like that. The self-check interface hasn't
> gotten a
> > lot of attention in the past few years, possibly because not a lot of
> > libraries are using it. (Only 2 or 3 libraries out of our 285 total
> > libraries that have opted to use it.) There are a number of things that
> > could be done to improve it which would encourage more people to adopt
> it,
> > like adding the ability to pay fines through the same functionality that
> the
> > 

Re: [OPEN-ILS-GENERAL] Evergreen Self-Check and locking media cases

[Josh Stompro]

Joe, I have a fix for keeping the cursor focus always on the scan box.  We also 
use touch screens for our self checks and we were having trouble with the fact 
that it was easy to move the focus, which would cause the next scan to silently 
fail, and sometimes switch screens.
I have a bug report on it, but haven’t actually posted the code there yet.  
I’ll try and do that soon.
https://bugs.launchpad.net/evergreen/+bug/1560601

We have also had trouble with the print list button that exists on the checkout 
screen.  Some significant portion of users would press that when they were 
done, get a printout and then walk away.  I guess they thought that was the 
logout and print a receipt button.  Then the next users would walk up and 
sometime check out items on the first person’s account.
https://bugs.launchpad.net/evergreen/+bug/1555791

I would love to collaborate with you on making the self check more touch screen 
friendly.  I can share the css changes I’ve made just to enlarge everything to 
make it easier to see and to make the buttons easier to press.

Josh Stompro - LARL IT Director

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Joe 
Knueven
Sent: Wednesday, July 26, 2017 10:58 AM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] Evergreen Self-Check and locking media cases

While we’re on the subject of user-friendliness of the built in self-checkout, 
does anyone have any .tt2 modifications that they are pleased with and would be 
willing to share?

I’ve had tweaking the scripting to make the navigation links more button like 
(ie touch screen friendly) on my to-do list, but it’s taken me an especially 
long time to get around to the first step of teaching myself a basic amount of 
tt2 scripting.

Have a good day.

Joe


Joseph Knueven, Director
Germantown Public Library
51 North Plum Street
Germantown, OH 45327
937-855-4001

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Terran 
McCanna
Sent: Wednesday, July 26, 2017 11:16 AM
To: Evergreen Discussion Group 
>
Subject: Re: [OPEN-ILS-GENERAL] Evergreen Self-Check and locking media cases

>>Renewal seems to work fine.  You just scan an item that's
already checked out and it figures out that a renewal is in order and
available.<<
Interesting. There's nothing in the interface that tells the patron that they 
can do that, or that tells them how. Patrons typically don't have books in hand 
when they wish to renew, so they'd need to understand that they could go to the 
Items out screen and copy and paste the barcodes. Online instructions would 
help, but it still wouldn't as user friendly as the method of renewal in My 
Account.


Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org

On Wed, Jul 26, 2017 at 10:26 AM, Mike Rylander 
> wrote:
Terran,

Hrm... Renewal seems to work fine.  You just scan an item that's
already checked out and it figures out that a renewal is in order and
available.

Also, just as a note, the UI got a nice update about a year ago to add
the ability to email receipts, including using patron defaults for
that.

HTH,

--
Mike Rylander
 | President
 | Equinox Open Library Initiative
 | phone:  1-877-OPEN-ILS (673-6457)
 | email:  mi...@equinoxinitiative.org
 | web:  http://equinoxinitiative.org


On Wed, Jul 26, 2017 at 9:51 AM, Terran McCanna
> wrote:
> Hi Jesse,
>
> I just wanted to chime in that I'm not aware of anyone who is working on
> developing functionality like that. The self-check interface hasn't gotten a
> lot of attention in the past few years, possibly because not a lot of
> libraries are using it. (Only 2 or 3 libraries out of our 285 total
> libraries that have opted to use it.) There are a number of things that
> could be done to improve it which would encourage more people to adopt it,
> like adding the ability to pay fines through the same functionality that the
> OPAC uses, and to allow patrons to renew books through it.
>
>
>
> Terran McCanna
> PINES Program Manager
> Georgia Public Library Service
> 1800 Century Place, Suite 150
> Atlanta, GA 30345
> 404-235-7138
> tmcca...@georgialibraries.org
>
>
> On Tue, Jul 25, 2017 at 4:16 PM, Jesse McCarty 
> >
> wrote:
>>
>> Hello Everyone,
>>
>>
>>
>> Currently we are running an ITG self-check system that utilizes magnetic
>> locking cases for DVDs and CDs. I know the documentation references no
>> security mechanisms in Evergreen self-check, but I was wondering if there is
>> a 

Re: [OPEN-ILS-GENERAL] Evergreen Self-Check and locking media cases

[Josh Stompro]

Here are links to the bugs for the issues mentioned by Terran:

1.  #1512171 Wishlist: Self Check Item Renewal without item 
present

2.  #1528685 Self-check - pay fines doesn't work with 
Stripe


Please comment and mark the bugs as affecting you.  Also, if you have an 
internal process for choosing which development projects to fund, you could add 
some of the self check bugs to the list of items to consider.

We are one of the sites that heavily use the self check feature, it handles 
between 50% and 90% of the checkouts at our sites.  This discussion reminds me 
that we need to put some time and money into improving it.

Josh Stompro - LARL

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Terran 
McCanna
Sent: Wednesday, July 26, 2017 10:16 AM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] Evergreen Self-Check and locking media cases

>>Renewal seems to work fine.  You just scan an item that's
already checked out and it figures out that a renewal is in order and
available.<<
Interesting. There's nothing in the interface that tells the patron that they 
can do that, or that tells them how. Patrons typically don't have books in hand 
when they wish to renew, so they'd need to understand that they could go to the 
Items out screen and copy and paste the barcodes. Online instructions would 
help, but it still wouldn't as user friendly as the method of renewal in My 
Account.



Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org

On Wed, Jul 26, 2017 at 10:26 AM, Mike Rylander 
> wrote:
Terran,

Hrm... Renewal seems to work fine.  You just scan an item that's
already checked out and it figures out that a renewal is in order and
available.

Also, just as a note, the UI got a nice update about a year ago to add
the ability to email receipts, including using patron defaults for
that.

HTH,

--
Mike Rylander
 | President
 | Equinox Open Library Initiative
 | phone:  1-877-OPEN-ILS (673-6457)
 | email:  mi...@equinoxinitiative.org
 | web:  http://equinoxinitiative.org


On Wed, Jul 26, 2017 at 9:51 AM, Terran McCanna
> wrote:
> Hi Jesse,
>
> I just wanted to chime in that I'm not aware of anyone who is working on
> developing functionality like that. The self-check interface hasn't gotten a
> lot of attention in the past few years, possibly because not a lot of
> libraries are using it. (Only 2 or 3 libraries out of our 285 total
> libraries that have opted to use it.) There are a number of things that
> could be done to improve it which would encourage more people to adopt it,
> like adding the ability to pay fines through the same functionality that the
> OPAC uses, and to allow patrons to renew books through it.
>
>
>
> Terran McCanna
> PINES Program Manager
> Georgia Public Library Service
> 1800 Century Place, Suite 150
> Atlanta, GA 30345
> 404-235-7138
> tmcca...@georgialibraries.org
>
>
> On Tue, Jul 25, 2017 at 4:16 PM, Jesse McCarty 
> >
> wrote:
>>
>> Hello Everyone,
>>
>>
>>
>> Currently we are running an ITG self-check system that utilizes magnetic
>> locking cases for DVDs and CDs. I know the documentation references no
>> security mechanisms in Evergreen self-check, but I was wondering if there is
>> a way for the Evergreen self-check to interact/activate the magnetic
>> unlockers for security cases? Is this a sought after feature/planned
>> possibility? Or is the built in self-check designed to be nothing more than
>> its current basic form?
>>
>>
>>
>> Thanks in advance,
>>
>>
>>
>> Jesse McCarty
>>
>> City of Burlington
>>
>> IT Technical Assistant
>>
>>
>
>

Re: [OPEN-ILS-GENERAL] Evergreen Self-Check and locking media cases

[Kathy Lussier]

Hi Joe,

I don't have any customizations, but for the specific improvement you 
mention, you might want to take a look at


https://bugs.launchpad.net/evergreen/+bug/1494748

It's available in 2.12

Kathy


On 07/26/2017 11:58 AM, Joe Knueven wrote:


While we’re on the subject of user-friendliness of the built in 
self-checkout, does anyone have any .tt2 modifications that they are 
pleased with and would be willing to share?


I’ve had tweaking the scripting to make the navigation links more 
button like (ie touch screen friendly) on my to-do list, but it’s 
taken me an especially long time to get around to the first step of 
teaching myself a basic amount of tt2 scripting.


Have a good day.

Joe

Joseph Knueven, Director

Germantown Public Library

51 North Plum Street

Germantown, OH 45327

937-855-4001

*From:*Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] *On Behalf 
Of *Terran McCanna

*Sent:* Wednesday, July 26, 2017 11:16 AM
*To:* Evergreen Discussion Group 

*Subject:* Re: [OPEN-ILS-GENERAL] Evergreen Self-Check and locking 
media cases


>>Renewal seems to work fine.  You just scan an item that's
already checked out and it figures out that a renewal is in order and
available.<<

Interesting. There's nothing in the interface that tells the patron 
that they can do that, or that tells them how. Patrons typically don't 
have books in hand when they wish to renew, so they'd need to 
understand that they could go to the Items out screen and copy and 
paste the barcodes. Online instructions would help, but it still 
wouldn't as user friendly as the method of renewal in My Account.




Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org 

On Wed, Jul 26, 2017 at 10:26 AM, Mike Rylander > wrote:


Terran,

Hrm... Renewal seems to work fine.  You just scan an item that's
already checked out and it figures out that a renewal is in order and
available.

Also, just as a note, the UI got a nice update about a year ago to add
the ability to email receipts, including using patron defaults for
that.

HTH,

--
Mike Rylander
 | President
 | Equinox Open Library Initiative
 | phone:  1-877-OPEN-ILS (673-6457)
 | email: mi...@equinoxinitiative.org

 | web: http://equinoxinitiative.org


On Wed, Jul 26, 2017 at 9:51 AM, Terran McCanna
> wrote:
> Hi Jesse,
>
> I just wanted to chime in that I'm not aware of anyone who is
working on
> developing functionality like that. The self-check interface
hasn't gotten a
> lot of attention in the past few years, possibly because not a
lot of
> libraries are using it. (Only 2 or 3 libraries out of our 285 total
> libraries that have opted to use it.) There are a number of
things that
> could be done to improve it which would encourage more people to
adopt it,
> like adding the ability to pay fines through the same
functionality that the
> OPAC uses, and to allow patrons to renew books through it.
>
>
>
> Terran McCanna
> PINES Program Manager
> Georgia Public Library Service
> 1800 Century Place, Suite 150
> Atlanta, GA 30345
> 404-235-7138 
> tmcca...@georgialibraries.org 
>
>
> On Tue, Jul 25, 2017 at 4:16 PM, Jesse McCarty
>
> wrote:
>>
>> Hello Everyone,
>>
>>
>>
>> Currently we are running an ITG self-check system that utilizes
magnetic
>> locking cases for DVDs and CDs. I know the documentation
references no
>> security mechanisms in Evergreen self-check, but I was
wondering if there is
>> a way for the Evergreen self-check to interact/activate the
magnetic
>> unlockers for security cases? Is this a sought after
feature/planned
>> possibility? Or is the built in self-check designed to be
nothing more than
>> its current basic form?
>>
>>
>>
>> Thanks in advance,
>>
>>
>>
>> Jesse McCarty
>>
>> City of Burlington
>>
>> IT Technical Assistant
>>
>>
>
>



--
Kathy Lussier
Project Coordinator
Massachusetts Library Network Cooperative
(508) 343-0128
kluss...@masslnc.org
Twitter: http://www.twitter.com/kmlussier

Re: [OPEN-ILS-GENERAL] Evergreen Self-Check and locking media cases

[Joe Knueven]

While we’re on the subject of user-friendliness of the built in self-checkout, 
does anyone have any .tt2 modifications that they are pleased with and would be 
willing to share?

I’ve had tweaking the scripting to make the navigation links more button like 
(ie touch screen friendly) on my to-do list, but it’s taken me an especially 
long time to get around to the first step of teaching myself a basic amount of 
tt2 scripting.

Have a good day.

Joe


Joseph Knueven, Director
Germantown Public Library
51 North Plum Street
Germantown, OH 45327
937-855-4001

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Terran 
McCanna
Sent: Wednesday, July 26, 2017 11:16 AM
To: Evergreen Discussion Group 
Subject: Re: [OPEN-ILS-GENERAL] Evergreen Self-Check and locking media cases

>>Renewal seems to work fine.  You just scan an item that's
already checked out and it figures out that a renewal is in order and
available.<<
Interesting. There's nothing in the interface that tells the patron that they 
can do that, or that tells them how. Patrons typically don't have books in hand 
when they wish to renew, so they'd need to understand that they could go to the 
Items out screen and copy and paste the barcodes. Online instructions would 
help, but it still wouldn't as user friendly as the method of renewal in My 
Account.



Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org

On Wed, Jul 26, 2017 at 10:26 AM, Mike Rylander 
> wrote:
Terran,

Hrm... Renewal seems to work fine.  You just scan an item that's
already checked out and it figures out that a renewal is in order and
available.

Also, just as a note, the UI got a nice update about a year ago to add
the ability to email receipts, including using patron defaults for
that.

HTH,

--
Mike Rylander
 | President
 | Equinox Open Library Initiative
 | phone:  1-877-OPEN-ILS (673-6457)
 | email:  mi...@equinoxinitiative.org
 | web:  http://equinoxinitiative.org


On Wed, Jul 26, 2017 at 9:51 AM, Terran McCanna
> wrote:
> Hi Jesse,
>
> I just wanted to chime in that I'm not aware of anyone who is working on
> developing functionality like that. The self-check interface hasn't gotten a
> lot of attention in the past few years, possibly because not a lot of
> libraries are using it. (Only 2 or 3 libraries out of our 285 total
> libraries that have opted to use it.) There are a number of things that
> could be done to improve it which would encourage more people to adopt it,
> like adding the ability to pay fines through the same functionality that the
> OPAC uses, and to allow patrons to renew books through it.
>
>
>
> Terran McCanna
> PINES Program Manager
> Georgia Public Library Service
> 1800 Century Place, Suite 150
> Atlanta, GA 30345
> 404-235-7138
> tmcca...@georgialibraries.org
>
>
> On Tue, Jul 25, 2017 at 4:16 PM, Jesse McCarty 
> >
> wrote:
>>
>> Hello Everyone,
>>
>>
>>
>> Currently we are running an ITG self-check system that utilizes magnetic
>> locking cases for DVDs and CDs. I know the documentation references no
>> security mechanisms in Evergreen self-check, but I was wondering if there is
>> a way for the Evergreen self-check to interact/activate the magnetic
>> unlockers for security cases? Is this a sought after feature/planned
>> possibility? Or is the built in self-check designed to be nothing more than
>> its current basic form?
>>
>>
>>
>> Thanks in advance,
>>
>>
>>
>> Jesse McCarty
>>
>> City of Burlington
>>
>> IT Technical Assistant
>>
>>
>
>

Re: [OPEN-ILS-GENERAL] Evergreen Self-Check and locking media cases

[Terran McCanna]

>>Renewal seems to work fine.  You just scan an item that's
already checked out and it figures out that a renewal is in order and
available.<<

Interesting. There's nothing in the interface that tells the patron that
they can do that, or that tells them how. Patrons typically don't have
books in hand when they wish to renew, so they'd need to understand that
they could go to the Items out screen and copy and paste the barcodes.
Online instructions would help, but it still wouldn't as user friendly as
the method of renewal in My Account.




Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org


On Wed, Jul 26, 2017 at 10:26 AM, Mike Rylander  wrote:

> Terran,
>
> Hrm... Renewal seems to work fine.  You just scan an item that's
> already checked out and it figures out that a renewal is in order and
> available.
>
> Also, just as a note, the UI got a nice update about a year ago to add
> the ability to email receipts, including using patron defaults for
> that.
>
> HTH,
>
> --
> Mike Rylander
>  | President
>  | Equinox Open Library Initiative
>  | phone:  1-877-OPEN-ILS (673-6457)
>  | email:  mi...@equinoxinitiative.org
>  | web:  http://equinoxinitiative.org
>
>
> On Wed, Jul 26, 2017 at 9:51 AM, Terran McCanna
>  wrote:
> > Hi Jesse,
> >
> > I just wanted to chime in that I'm not aware of anyone who is working on
> > developing functionality like that. The self-check interface hasn't
> gotten a
> > lot of attention in the past few years, possibly because not a lot of
> > libraries are using it. (Only 2 or 3 libraries out of our 285 total
> > libraries that have opted to use it.) There are a number of things that
> > could be done to improve it which would encourage more people to adopt
> it,
> > like adding the ability to pay fines through the same functionality that
> the
> > OPAC uses, and to allow patrons to renew books through it.
> >
> >
> >
> > Terran McCanna
> > PINES Program Manager
> > Georgia Public Library Service
> > 1800 Century Place, Suite 150
> > Atlanta, GA 30345
> > 404-235-7138
> > tmcca...@georgialibraries.org
> >
> >
> > On Tue, Jul 25, 2017 at 4:16 PM, Jesse McCarty 
> > wrote:
> >>
> >> Hello Everyone,
> >>
> >>
> >>
> >> Currently we are running an ITG self-check system that utilizes magnetic
> >> locking cases for DVDs and CDs. I know the documentation references no
> >> security mechanisms in Evergreen self-check, but I was wondering if
> there is
> >> a way for the Evergreen self-check to interact/activate the magnetic
> >> unlockers for security cases? Is this a sought after feature/planned
> >> possibility? Or is the built in self-check designed to be nothing more
> than
> >> its current basic form?
> >>
> >>
> >>
> >> Thanks in advance,
> >>
> >>
> >>
> >> Jesse McCarty
> >>
> >> City of Burlington
> >>
> >> IT Technical Assistant
> >>
> >>
> >
> >
>

Re: [OPEN-ILS-GENERAL] transit

[Morgan, Michele]

Just a note about the Missing Pieces functionality. I could not find
documentation on it when I looked awhile back, so I just opened a Launchpad
bug with a brief summary:

https://bugs.launchpad.net/evergreen/+bug/1706664



--
Michele M. Morgan, Technical Support Analyst
North of Boston Library Exchange, Danvers Massachusetts
mmor...@noblenet.org


On Wed, Jul 26, 2017 at 8:12 AM, Boyer, Jason A 
wrote:

> It may be that a bug needs to be entered to let the Missing Pieces feature
> "override" a canceled transit but in the meantime you don't have to
> necessarily look up the last patron and go through all of that. If you use
> the "Suppress Holds and Transits" option in the Checkin Modifiers menu on
> the Checkin screen you can check the item in to remove the Canceled Transit
> status without triggering any new holds or transits; then you should be
> able to mark the item missing pieces normally.
>
>
>
> Jason
>
>
>
> --
>
> Jason Boyer
>
> MIS Supervisor
>
> Indiana State Library
>
> http://library.in.gov/
>
>
>
> *From:* Open-ils-general [mailto:open-ils-general-
> boun...@list.georgialibraries.org] *On Behalf Of *Diane Disbro
> *Sent:* Wednesday, July 26, 2017 7:57 AM
> *To:* Evergreen Discussion Group  georgialibraries.org>
> *Subject:* Re: [OPEN-ILS-GENERAL] transit
>
>
>
>  This is an EXTERNAL email. Exercise caution. DO NOT open attachments
> or click links from unknown senders or unexpected email. 
> --
>
> The Set Item as Missing Pieces is such a cool feature - when there isn't a
> transit. We can go back to handling missing pieces the way we did with our
> previous ILS. Find the last patron to circ the item and check it out to
> him. Then we won't have to worry about transits.
>
>
>
> Thank you for letting me think out loud.
>
>
> Diane Disbro
>
> Circulation Coordinator/Branch Manager
>
> Union Branch
>
> Scenic Regional Library
>
> 308 Hawthorne Drive
>
> Union, MO 63084
>
> (636) 583-3224
>
>
>
> On Tue, Jul 25, 2017 at 6:03 PM, Kathy Lussier 
> wrote:
>
> Hi Diane,
>
> Thanks for the explanation! I see there is a Launchpad ticket on this -
> https://bugs.launchpad.net/evergreen/+bug/1257910 - and I don't see any
> sign that anyone is working on it. I would say that a number of backend
> changes will be required to fix this issue, and the web client isn't
> something that will be making backend changes.
>
> It would be good to hear how others handle this workflow in libraries that
> are using the Mark Missing Pieces action. I'm not one of them, but I see
> that  there is a distinct 'Scan Item as Missing Pieces' action in the
> circulation menu. If the staff person notices the missing pieces before the
> checkin scan (I know this isn't always the case), it looks like it could be
> scanned there without a risk of sending the item into transit.
>
> Kathy
>
> On 07/25/2017 06:21 PM, Diane Disbro wrote:
>
> You and Terran are both correct about the Damaged Item issue!
>
>
>
> We can’t, however, Edit Item Attributes in the Copy Editor while an item
> has a status of In Transit or Canceled Transit, right?
>
>
>
> We can only mark something as Missing Pieces from the Check In screen. If
> you try to choose Missing Pieces from Actions after the transit is
> triggered, the skull and cross bones pop up.
>
>
>
> Thank you for a forum to discuss this!
>
>
>
> *Diane Disbro*
>
> Circulation Coordinator/Branch Manager
>
> Union Branch
>
> Scenic Regional Library
>
> 308 Hawthorne Drive
>
> Union, MO 63084
>
> 636-583-3224 <(636)%20583-3224>
>
> ddis...@scenicregional.org
>
> www.scenicregional.org
>
>
>
>
>
> *From:* Open-ils-general [mailto:open-ils-general-
> boun...@list.georgialibraries.org
> ] *On Behalf Of *Kathy
> Lussier
> *Sent:* Tuesday, July 25, 2017 5:01 PM
> *To:* open-ils-general@list.georgialibraries.org
> *Subject:* Re: [OPEN-ILS-GENERAL] transit
>
>
>
> Hi Diane,
>
> Thank you! I guess we can check it out to the last patron and make it
> Damaged from his items out screen -> show item details. We did create a
> Mending account to get around the transit issue for items needing mending.
> We just check them out to the Mending account.
>
> The series of steps I just tried may not be the same steps that led to
> your canceled transit, but, in my testing, I found that I could check in
> the item with the canceled transit and then immediately mark it as damaged
> from the checkin screen. The system remembered the last patron and billed
> them (I have the library setting enabled that automatically bills a patron
> for a damaged item. Are you not seeing the same thing?
>
> If an item is missing pieces, we have to go through several steps to set
> it as Missing Pieces. Cancel the transit, change the circulating library,
> sometimes make the item not holdable, then check it in.
>
> I'm not very familiar with the process to set an item to 

Re: [OPEN-ILS-GENERAL] Evergreen Self-Check and locking media cases

[Rogan Hamby]

And that is the beauty of open source.   :)




Rogan Hamby

Data and Project Analyst

Equinox Open Library Initiative

phone:  1-877-OPEN-ILS (673-6457)

email:  ro...@equinoxinitiative.org
web:  http://EquinoxInitiative.org

On Wed, Jul 26, 2017 at 10:10 AM, Mike Rylander  wrote:

> Interestingly, Grand Rapids PL (Bill Ott) has done exactly that:
> http://www.rfidjournal.com/articles/view?9914
>
> I'm not sure if it's still in use, though.
>
> --
> Mike Rylander
>  | President
>  | Equinox Open Library Initiative
>  | phone:  1-877-OPEN-ILS (673-6457)
>  | email:  mi...@equinoxinitiative.org
>  | web:  http://equinoxinitiative.org
>
>
> On Wed, Jul 26, 2017 at 9:57 AM, Rogan Hamby
>  wrote:
> > Just a quick thought that regardless of where the code resided to do the
> > unlocking (internal to Evergreen or in a third party product) some third
> > party hardware would be required to do this so the inherent division
> between
> > ILS code and vendor hardware is always going to be there and therefore
> it's
> > more likely that the unlocking will remain on the side of the hardware
> > vendor.
> >
> > That isn't to say that someone couldn't write their own native Evergreen
> > client to do all this with their own hardware but the task would be ...
> > non-trivial.  :)
> >
> >
> >
> >
> > Rogan Hamby
> >
> > Data and Project Analyst
> >
> > Equinox Open Library Initiative
> >
> > phone:  1-877-OPEN-ILS (673-6457)
> >
> > email:  ro...@equinoxinitiative.org
> >
> > web:  http://EquinoxInitiative.org
> >
> > On Wed, Jul 26, 2017 at 9:51 AM, Terran McCanna
> >  wrote:
> >>
> >> Hi Jesse,
> >>
> >> I just wanted to chime in that I'm not aware of anyone who is working on
> >> developing functionality like that. The self-check interface hasn't
> gotten a
> >> lot of attention in the past few years, possibly because not a lot of
> >> libraries are using it. (Only 2 or 3 libraries out of our 285 total
> >> libraries that have opted to use it.) There are a number of things that
> >> could be done to improve it which would encourage more people to adopt
> it,
> >> like adding the ability to pay fines through the same functionality
> that the
> >> OPAC uses, and to allow patrons to renew books through it.
> >>
> >>
> >>
> >> Terran McCanna
> >> PINES Program Manager
> >> Georgia Public Library Service
> >> 1800 Century Place, Suite 150
> >> Atlanta, GA 30345
> >> 404-235-7138
> >> tmcca...@georgialibraries.org
> >>
> >>
> >> On Tue, Jul 25, 2017 at 4:16 PM, Jesse McCarty  >
> >> wrote:
> >>>
> >>> Hello Everyone,
> >>>
> >>>
> >>>
> >>> Currently we are running an ITG self-check system that utilizes
> magnetic
> >>> locking cases for DVDs and CDs. I know the documentation references no
> >>> security mechanisms in Evergreen self-check, but I was wondering if
> there is
> >>> a way for the Evergreen self-check to interact/activate the magnetic
> >>> unlockers for security cases? Is this a sought after feature/planned
> >>> possibility? Or is the built in self-check designed to be nothing more
> than
> >>> its current basic form?
> >>>
> >>>
> >>>
> >>> Thanks in advance,
> >>>
> >>>
> >>>
> >>> Jesse McCarty
> >>>
> >>> City of Burlington
> >>>
> >>> IT Technical Assistant
> >>>
> >>>
> >>
> >>
> >
>

Re: [OPEN-ILS-GENERAL] Evergreen Self-Check and locking media cases

[Mike Rylander]

Interestingly, Grand Rapids PL (Bill Ott) has done exactly that:
http://www.rfidjournal.com/articles/view?9914

I'm not sure if it's still in use, though.

--
Mike Rylander
 | President
 | Equinox Open Library Initiative
 | phone:  1-877-OPEN-ILS (673-6457)
 | email:  mi...@equinoxinitiative.org
 | web:  http://equinoxinitiative.org


On Wed, Jul 26, 2017 at 9:57 AM, Rogan Hamby
 wrote:
> Just a quick thought that regardless of where the code resided to do the
> unlocking (internal to Evergreen or in a third party product) some third
> party hardware would be required to do this so the inherent division between
> ILS code and vendor hardware is always going to be there and therefore it's
> more likely that the unlocking will remain on the side of the hardware
> vendor.
>
> That isn't to say that someone couldn't write their own native Evergreen
> client to do all this with their own hardware but the task would be ...
> non-trivial.  :)
>
>
>
>
> Rogan Hamby
>
> Data and Project Analyst
>
> Equinox Open Library Initiative
>
> phone:  1-877-OPEN-ILS (673-6457)
>
> email:  ro...@equinoxinitiative.org
>
> web:  http://EquinoxInitiative.org
>
> On Wed, Jul 26, 2017 at 9:51 AM, Terran McCanna
>  wrote:
>>
>> Hi Jesse,
>>
>> I just wanted to chime in that I'm not aware of anyone who is working on
>> developing functionality like that. The self-check interface hasn't gotten a
>> lot of attention in the past few years, possibly because not a lot of
>> libraries are using it. (Only 2 or 3 libraries out of our 285 total
>> libraries that have opted to use it.) There are a number of things that
>> could be done to improve it which would encourage more people to adopt it,
>> like adding the ability to pay fines through the same functionality that the
>> OPAC uses, and to allow patrons to renew books through it.
>>
>>
>>
>> Terran McCanna
>> PINES Program Manager
>> Georgia Public Library Service
>> 1800 Century Place, Suite 150
>> Atlanta, GA 30345
>> 404-235-7138
>> tmcca...@georgialibraries.org
>>
>>
>> On Tue, Jul 25, 2017 at 4:16 PM, Jesse McCarty 
>> wrote:
>>>
>>> Hello Everyone,
>>>
>>>
>>>
>>> Currently we are running an ITG self-check system that utilizes magnetic
>>> locking cases for DVDs and CDs. I know the documentation references no
>>> security mechanisms in Evergreen self-check, but I was wondering if there is
>>> a way for the Evergreen self-check to interact/activate the magnetic
>>> unlockers for security cases? Is this a sought after feature/planned
>>> possibility? Or is the built in self-check designed to be nothing more than
>>> its current basic form?
>>>
>>>
>>>
>>> Thanks in advance,
>>>
>>>
>>>
>>> Jesse McCarty
>>>
>>> City of Burlington
>>>
>>> IT Technical Assistant
>>>
>>>
>>
>>
>

Re: [OPEN-ILS-GENERAL] Evergreen Self-Check and locking media cases

[Rogan Hamby]

Just a quick thought that regardless of where the code resided to do the
unlocking (internal to Evergreen or in a third party product) some third
party hardware would be required to do this so the inherent division
between ILS code and vendor hardware is always going to be there and
therefore it's more likely that the unlocking will remain on the side of
the hardware vendor.

That isn't to say that someone couldn't write their own native Evergreen
client to do all this with their own hardware but the task would be ...
non-trivial.  :)




Rogan Hamby

Data and Project Analyst

Equinox Open Library Initiative

phone:  1-877-OPEN-ILS (673-6457)

email:  ro...@equinoxinitiative.org
web:  http://EquinoxInitiative.org

On Wed, Jul 26, 2017 at 9:51 AM, Terran McCanna <
tmcca...@georgialibraries.org> wrote:

> Hi Jesse,
>
> I just wanted to chime in that I'm not aware of anyone who is working on
> developing functionality like that. The self-check interface hasn't gotten
> a lot of attention in the past few years, possibly because not a lot of
> libraries are using it. (Only 2 or 3 libraries out of our 285 total
> libraries that have opted to use it.) There are a number of things that
> could be done to improve it which would encourage more people to adopt it,
> like adding the ability to pay fines through the same functionality that
> the OPAC uses, and to allow patrons to renew books through it.
>
>
>
> Terran McCanna
> PINES Program Manager
> Georgia Public Library Service
> 1800 Century Place, Suite 150
> Atlanta, GA 30345
> 404-235-7138 <(404)%20235-7138>
> tmcca...@georgialibraries.org
>
>
> On Tue, Jul 25, 2017 at 4:16 PM, Jesse McCarty 
> wrote:
>
>> Hello Everyone,
>>
>>
>>
>> Currently we are running an ITG self-check system that utilizes magnetic
>> locking cases for DVDs and CDs. I know the documentation references no
>> security mechanisms in Evergreen self-check, but I was wondering if there
>> is a way for the Evergreen self-check to interact/activate the magnetic
>> unlockers for security cases? Is this a sought after feature/planned
>> possibility? Or is the built in self-check designed to be nothing more than
>> its current basic form?
>>
>>
>>
>> Thanks in advance,
>>
>>
>>
>> Jesse McCarty
>>
>> City of Burlington
>>
>> IT Technical Assistant
>>
>>
>>
>
>

Re: [OPEN-ILS-GENERAL] Evergreen Self-Check and locking media cases

[Terran McCanna]

Hi Jesse,

I just wanted to chime in that I'm not aware of anyone who is working on
developing functionality like that. The self-check interface hasn't gotten
a lot of attention in the past few years, possibly because not a lot of
libraries are using it. (Only 2 or 3 libraries out of our 285 total
libraries that have opted to use it.) There are a number of things that
could be done to improve it which would encourage more people to adopt it,
like adding the ability to pay fines through the same functionality that
the OPAC uses, and to allow patrons to renew books through it.



Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org


On Tue, Jul 25, 2017 at 4:16 PM, Jesse McCarty 
wrote:

> Hello Everyone,
>
>
>
> Currently we are running an ITG self-check system that utilizes magnetic
> locking cases for DVDs and CDs. I know the documentation references no
> security mechanisms in Evergreen self-check, but I was wondering if there
> is a way for the Evergreen self-check to interact/activate the magnetic
> unlockers for security cases? Is this a sought after feature/planned
> possibility? Or is the built in self-check designed to be nothing more than
> its current basic form?
>
>
>
> Thanks in advance,
>
>
>
> Jesse McCarty
>
> City of Burlington
>
> IT Technical Assistant
>
>
>

Re: [OPEN-ILS-GENERAL] transit

[Boyer, Jason A]

It may be that a bug needs to be entered to let the Missing Pieces feature 
"override" a canceled transit but in the meantime you don't have to necessarily 
look up the last patron and go through all of that. If you use the "Suppress 
Holds and Transits" option in the Checkin Modifiers menu on the Checkin screen 
you can check the item in to remove the Canceled Transit status without 
triggering any new holds or transits; then you should be able to mark the item 
missing pieces normally.

Jason

--
Jason Boyer
MIS Supervisor
Indiana State Library
http://library.in.gov/

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Diane 
Disbro
Sent: Wednesday, July 26, 2017 7:57 AM
To: Evergreen Discussion Group 
Subject: Re: [OPEN-ILS-GENERAL] transit

 This is an EXTERNAL email. Exercise caution. DO NOT open attachments or 
click links from unknown senders or unexpected email. 

The Set Item as Missing Pieces is such a cool feature - when there isn't a 
transit. We can go back to handling missing pieces the way we did with our 
previous ILS. Find the last patron to circ the item and check it out to him. 
Then we won't have to worry about transits.

Thank you for letting me think out loud.

Diane Disbro
Circulation Coordinator/Branch Manager
Union Branch
Scenic Regional Library
308 Hawthorne Drive
Union, MO 63084
(636) 583-3224

On Tue, Jul 25, 2017 at 6:03 PM, Kathy Lussier 
> wrote:

Hi Diane,

Thanks for the explanation! I see there is a Launchpad ticket on this - 
https://bugs.launchpad.net/evergreen/+bug/1257910 - and I don't see any sign 
that anyone is working on it. I would say that a number of backend changes will 
be required to fix this issue, and the web client isn't something that will be 
making backend changes.

It would be good to hear how others handle this workflow in libraries that are 
using the Mark Missing Pieces action. I'm not one of them, but I see that  
there is a distinct 'Scan Item as Missing Pieces' action in the circulation 
menu. If the staff person notices the missing pieces before the checkin scan (I 
know this isn't always the case), it looks like it could be scanned there 
without a risk of sending the item into transit.

Kathy
On 07/25/2017 06:21 PM, Diane Disbro wrote:
You and Terran are both correct about the Damaged Item issue!

We can’t, however, Edit Item Attributes in the Copy Editor while an item has a 
status of In Transit or Canceled Transit, right?

We can only mark something as Missing Pieces from the Check In screen. If you 
try to choose Missing Pieces from Actions after the transit is triggered, the 
skull and cross bones pop up.

Thank you for a forum to discuss this!

Diane Disbro
Circulation Coordinator/Branch Manager
Union Branch
Scenic Regional Library
308 Hawthorne Drive
Union, MO 63084
636-583-3224
ddis...@scenicregional.org
www.scenicregional.org


From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Kathy 
Lussier
Sent: Tuesday, July 25, 2017 5:01 PM
To: 
open-ils-general@list.georgialibraries.org
Subject: Re: [OPEN-ILS-GENERAL] transit


Hi Diane,
Thank you! I guess we can check it out to the last patron and make it Damaged 
from his items out screen -> show item details. We did create a Mending account 
to get around the transit issue for items needing mending. We just check them 
out to the Mending account.
The series of steps I just tried may not be the same steps that led to your 
canceled transit, but, in my testing, I found that I could check in the item 
with the canceled transit and then immediately mark it as damaged from the 
checkin screen. The system remembered the last patron and billed them (I have 
the library setting enabled that automatically bills a patron for a damaged 
item. Are you not seeing the same thing?
If an item is missing pieces, we have to go through several steps to set it as 
Missing Pieces. Cancel the transit, change the circulating library, sometimes 
make the item not holdable, then check it in.
I'm not very familiar with the process to set an item to missing pieces, but, 
if you have to change the circulating library, it sounds as if it's related to 
the way your permissions are configured. If you have this permission is set at 
the consortium level, you should be able to perform the mark missing pieces 
action on items from any library without changing the circulation library. 
However, the permission may be set that way due to a policy in your consortium 
that only allows you to perform that action on your own items.

I hope this helps!
Kathy

On 07/25/2017 05:42 PM, Diane Disbro wrote:
Thank you! I guess we can check it out to the last patron and make 

Re: [OPEN-ILS-GENERAL] transit

[Diane Disbro]

The Set Item as Missing Pieces is such a cool feature - when there isn't a
transit. We can go back to handling missing pieces the way we did with our
previous ILS. Find the last patron to circ the item and check it out to
him. Then we won't have to worry about transits.

Thank you for letting me think out loud.

Diane Disbro
Circulation Coordinator/Branch Manager
Union Branch
Scenic Regional Library
308 Hawthorne Drive
Union, MO 63084
(636) 583-3224

On Tue, Jul 25, 2017 at 6:03 PM, Kathy Lussier  wrote:

> Hi Diane,
>
> Thanks for the explanation! I see there is a Launchpad ticket on this -
> https://bugs.launchpad.net/evergreen/+bug/1257910 - and I don't see any
> sign that anyone is working on it. I would say that a number of backend
> changes will be required to fix this issue, and the web client isn't
> something that will be making backend changes.
>
> It would be good to hear how others handle this workflow in libraries that
> are using the Mark Missing Pieces action. I'm not one of them, but I see
> that  there is a distinct 'Scan Item as Missing Pieces' action in the
> circulation menu. If the staff person notices the missing pieces before the
> checkin scan (I know this isn't always the case), it looks like it could be
> scanned there without a risk of sending the item into transit.
>
> Kathy
> On 07/25/2017 06:21 PM, Diane Disbro wrote:
>
> You and Terran are both correct about the Damaged Item issue!
>
>
>
> We can’t, however, Edit Item Attributes in the Copy Editor while an item
> has a status of In Transit or Canceled Transit, right?
>
>
>
> We can only mark something as Missing Pieces from the Check In screen. If
> you try to choose Missing Pieces from Actions after the transit is
> triggered, the skull and cross bones pop up.
>
>
>
> Thank you for a forum to discuss this!
>
>
>
> *Diane Disbro*
>
> Circulation Coordinator/Branch Manager
>
> Union Branch
>
> Scenic Regional Library
>
> 308 Hawthorne Drive
>
> Union, MO 63084
>
> 636-583-3224 <(636)%20583-3224>
>
> ddis...@scenicregional.org
>
> www.scenicregional.org
>
>
>
>
>
> *From:* Open-ils-general [mailto:open-ils-general-
> boun...@list.georgialibraries.org
> ] *On Behalf Of *Kathy
> Lussier
> *Sent:* Tuesday, July 25, 2017 5:01 PM
> *To:* open-ils-general@list.georgialibraries.org
> *Subject:* Re: [OPEN-ILS-GENERAL] transit
>
>
>
> Hi Diane,
>
> Thank you! I guess we can check it out to the last patron and make it
> Damaged from his items out screen -> show item details. We did create a
> Mending account to get around the transit issue for items needing mending.
> We just check them out to the Mending account.
>
> The series of steps I just tried may not be the same steps that led to
> your canceled transit, but, in my testing, I found that I could check in
> the item with the canceled transit and then immediately mark it as damaged
> from the checkin screen. The system remembered the last patron and billed
> them (I have the library setting enabled that automatically bills a patron
> for a damaged item. Are you not seeing the same thing?
>
> If an item is missing pieces, we have to go through several steps to set
> it as Missing Pieces. Cancel the transit, change the circulating library,
> sometimes make the item not holdable, then check it in.
>
> I'm not very familiar with the process to set an item to missing pieces,
> but, if you have to change the circulating library, it sounds as if it's
> related to the way your permissions are configured. If you have this
> permission is set at the consortium level, you should be able to perform
> the mark missing pieces action on items from any library without changing
> the circulation library. However, the permission may be set that way due to
> a policy in your consortium that only allows you to perform that action on
> your own items.
>
> I hope this helps!
> Kathy
>
>
>
> On 07/25/2017 05:42 PM, Diane Disbro wrote:
>
> Thank you! I guess we can check it out to the last patron and make it
> Damaged from his items out screen -> show item details. We did create a
> Mending account to get around the transit issue for items needing mending.
> We just check them out to the Mending account.
>
>
>
> If an item is missing pieces, we have to go through several steps to set
> it as Missing Pieces. Cancel the transit, change the circulating library,
> sometimes make the item not holdable, then check it in.
>
>
>
> Will Webby make these extra steps unnecessary?
>
>
>
> *Diane Disbro*
>
> Circulation Coordinator/Branch Manager
>
> Union Branch
>
> Scenic Regional Library
>
> 308 Hawthorne Drive
>
> Union, MO 63084
>
> 636-583-3224 <(636)%20583-3224>
>
> ddis...@scenicregional.org
>
> www.scenicregional.org
>
>
>
>
>
> *From:* Terran McCanna [mailto:tmcca...@georgialibraries.org
> ]
> *Sent:* Tuesday, July 25, 2017 4:25 PM
> *To:* ddis...@scenicregional.org; Evergreen Discussion Group