Re: [OPEN-ILS-GENERAL] FROM field in the action trigger notices?

[Terran McCanna]

>>Is there a way to group notices by circulating library?<<

I'm not really sure - I would think it would have to group it by both usr
AND circ library  (so a user might get multiple emails, but each email
would have items grouped for a specific circ library) and I don't think
that's currently possible in the action trigger interface (hopefully
someone will correct me if I'm wrong).

I'm trying to think of other ways to approach it...

You could still use the usr grouping, but grab the circ library from the
first item in the group - this would work for most emails, except when a
patron had items due for more then one library on the same day.

You could also list the library & email address of the circ library along
with each item that is listed. That would potentially make the emails much
longer, and they wouldn't always just be able to hit Reply, but at least
the information would be accurate.


Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org


On Wed, Aug 23, 2017 at 5:45 PM, Walz, Jennifer  wrote:

> Terran,
>
>
>
>   Nope.   And I think that is where the difficulty lies.We are not
> sure how to send out notices so that when the person replies, they are
> responding to the circulating library where the item originated – and NOT
> to their home library (who has no idea about that item).
>
>
>
>   Does that make sense?How then should we set these up so that they
> work in a different manner.   We don’t want to keep confusing the patrons.
>   But it IS nice that one notice goes out for all items. Rather than
> the patron maybe getting one notice for each and every item.  Oy!Is
> there a way to group notices by circulating library?
>
>
>
> Thanks!
>
>
>
> Jennifer
>
>
>
> *From:* Open-ils-general [mailto:open-ils-general-
> boun...@list.georgialibraries.org] *On Behalf Of *Terran McCanna
> *Sent:* Wednesday, August 23, 2017 5:40 PM
> *To:* Evergreen Discussion Group
> *Subject:* Re: [OPEN-ILS-GENERAL] FROM field in the action trigger
> notices?
>
>
>
> Hi Jennifer,
>
> Most of our notices are grouped by usr so that the patron gets 1 message
> with multiple items rather than an individual message for each item.
> Because there can be multiple items, there can also be multiple circulating
> libraries. Are you sending an individual message for each item?
>
>
> Terran McCanna
> PINES Program Manager
> Georgia Public Library Service
> 1800 Century Place, Suite 150
> Atlanta, GA 30345
> 404-235-7138 <(404)%20235-7138>
> tmcca...@georgialibraries.org
>
>
>
> On Wed, Aug 23, 2017 at 4:45 PM, Walz, Jennifer  wrote:
>
> All –
>
>
>
> We are having some issues with our notices.   When they go out, they have
> this in the template:
>
>
>
> From: [%- params.sender_email || helpers.get_org_setting(user.home_ou,
> 'org.bounced_emails') || default_sender %]
>
>
>
>   However, we would like the FROM field to have the CIRCULATING Library as
> the FROM library.  How do we do that?Currently, it looks like it is
> coming from the home library.  But the item generating the notice is the
> circulating library and that one is different.We would like that email
> to be in the FROM  field.
>
>
>
> Thanks!
>
>
>
> Jennifer
>
> --
> Jennifer Walz, MLS - Head of ILS emails
> Kinlaw Library -  *Asbury University*
> One Macklem Drive, Wilmore, KY 40390
> 859-858-3511 ext. 2269 <(859)%20858-3511>
> jlw...@asbury.edu
>
>
>
>
>

Re: [OPEN-ILS-GENERAL] FROM field in the action trigger notices?

[Walz, Jennifer]

Terran,

  Nope.   And I think that is where the difficulty lies.We are not sure how 
to send out notices so that when the person replies, they are responding to the 
circulating library where the item originated – and NOT to their home library 
(who has no idea about that item).

  Does that make sense?How then should we set these up so that they work in 
a different manner.   We don’t want to keep confusing the patrons.But it IS 
nice that one notice goes out for all items. Rather than the patron maybe 
getting one notice for each and every item.  Oy!Is there a way to group 
notices by circulating library?

Thanks!

Jennifer

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Terran 
McCanna
Sent: Wednesday, August 23, 2017 5:40 PM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] FROM field in the action trigger notices?

Hi Jennifer,
Most of our notices are grouped by usr so that the patron gets 1 message with 
multiple items rather than an individual message for each item. Because there 
can be multiple items, there can also be multiple circulating libraries. Are 
you sending an individual message for each item?

Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org

On Wed, Aug 23, 2017 at 4:45 PM, Walz, Jennifer 
> wrote:
All –

We are having some issues with our notices.   When they go out, they have this 
in the template:

From: [%- params.sender_email || helpers.get_org_setting(user.home_ou, 
'org.bounced_emails') || default_sender %]

  However, we would like the FROM field to have the CIRCULATING Library as the 
FROM library.  How do we do that?Currently, it looks like it is coming from 
the home library.  But the item generating the notice is the circulating 
library and that one is different.We would like that email to be in the 
FROM  field.

Thanks!

Jennifer
--
Jennifer Walz, MLS - Head of ILS emails
Kinlaw Library -  Asbury University
One Macklem Drive, Wilmore, KY 40390
859-858-3511 ext. 2269
jlw...@asbury.edu

Re: [OPEN-ILS-GENERAL] FROM field in the action trigger notices?

[Terran McCanna]

Hi Jennifer,

Most of our notices are grouped by usr so that the patron gets 1 message
with multiple items rather than an individual message for each item.
Because there can be multiple items, there can also be multiple circulating
libraries. Are you sending an individual message for each item?

Terran McCanna
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, GA 30345
404-235-7138
tmcca...@georgialibraries.org


On Wed, Aug 23, 2017 at 4:45 PM, Walz, Jennifer  wrote:

> All –
>
>
>
> We are having some issues with our notices.   When they go out, they have
> this in the template:
>
>
>
> From: [%- params.sender_email || helpers.get_org_setting(user.home_ou,
> 'org.bounced_emails') || default_sender %]
>
>
>
>   However, we would like the FROM field to have the CIRCULATING Library as
> the FROM library.  How do we do that?Currently, it looks like it is
> coming from the home library.  But the item generating the notice is the
> circulating library and that one is different.We would like that email
> to be in the FROM  field.
>
>
>
> Thanks!
>
>
>
> Jennifer
>
> --
> Jennifer Walz, MLS - Head of ILS emails
> Kinlaw Library -  *Asbury University*
> One Macklem Drive, Wilmore, KY 40390
> 859-858-3511 ext. 2269 <(859)%20858-3511>
> jlw...@asbury.edu
>
>
>

[OPEN-ILS-GENERAL] FROM field in the action trigger notices?

[Walz, Jennifer]

All -

We are having some issues with our notices.   When they go out, they have this 
in the template:

From: [%- params.sender_email || helpers.get_org_setting(user.home_ou, 
'org.bounced_emails') || default_sender %]

  However, we would like the FROM field to have the CIRCULATING Library as the 
FROM library.  How do we do that?Currently, it looks like it is coming from 
the home library.  But the item generating the notice is the circulating 
library and that one is different.We would like that email to be in the 
FROM  field.

Thanks!

Jennifer
--
Jennifer Walz, MLS - Head of ILS emails
Kinlaw Library -  Asbury University
One Macklem Drive, Wilmore, KY 40390
859-858-3511 ext. 2269
jlw...@asbury.edu

Re: [OPEN-ILS-GENERAL] Reorganized documentation: proof of concept

[Mary Llewellyn]

I think it looks great, much less overwhelming to have the module
documentation split up.

Mary


On Thu, Aug 17, 2017 at 3:28 PM, Ruth Frasur  wrote:

> This looks great.  I appreciate the reasoning behind this schema and think
> it's very usable.
>
> On Tue, Aug 15, 2017 at 2:43 PM, Jane Sandberg 
> wrote:
>
>> Dear Evergreeners,
>>
>> Jillianne Presley and I have put together a proof of concept for a new
>> direction for Evergreen's documentation, and DIG would really
>> appreciate your input.
>>
>> Rather than the current documentation, which tries to be many things
>> to many people, the reorganized documentation is separated into
>> separate manuals, each with its own audience (e.g. catalogers,
>> front-line circ folks, sysadmins).  The hope is that this organization
>> will help get the right content to the right people, and help DIG keep
>> tabs on documentation gaps.
>>
>> You can find the new manuals in the bottom half of this page:
>> http://docs-testing.evergreen-ils.org/
>>
>> Keep in mind that -- in this proof-of-concept iteration -- there are
>> some pieces of documentation that are in the wrong manual.  However,
>> we hope that it is close enough that you'd be able to tell us:
>>
>> a) if you think that reorganized documentation would be a valuable
>> thing for this community to have.
>>
>> b) if the current breakdowns of manuals would make sense for your library.
>>
>> c) other feedback on this project.
>>
>> Again, that link is http://docs-testing.evergreen-ils.org/
>>
>> Thanks very much for your help,
>>
>>-Jane
>>
>> --
>> Jane Sandberg
>> Electronic Resources Librarian
>> Linn-Benton Community College
>> sand...@linnbenton.edu / 541-917-4655
>> Pronouns: she/her/hers or they/them/theirs
>>
>
>
>
> --
> Ruth Frasur
> Director of the Historic(ally Awesome) Hagerstown - Jefferson Township
> Library
> 10 W. College Street in Hagerstown, Indiana (47346)
> p (765) 489-5632; f (765) 489-5808
>
> *Our Kickin' Website ,  Our Rockin' Facebook
> Page ,  and The Nettle Creek Players
> *
>



-- 
Mary Llewellyn
Database Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
mllew...@biblio.org