Re: [OPEN-ILS-GENERAL] Should we have a systems administrators list?
Hello everyone, I just wanted to finally weigh in on this topic. For now I am partially siding with Ben Shum in that we do not create a new list because silo'ing concerns, but I always though that it was never clear if I should use the dev or the general lists for my sysadmin questions. For example, see below for how the two lists are currently described on the site http://evergreen-ils.org/listserv.php --- A) Evergreen General Discussion List This is the general-topic, (usually) non-technical list for the Evergreen community -- Evergreen users, librarians, library workers, library users, developers, fellow travelers, or people just plain curious about Evergreen. As of October, 2008, this list had over 500 members. Its traffic is moderate. General means general. Posts range from discussions about possible new features to quick questions about implementation. There is no such thing as a dumb question or comment for the Evergreen general list. If you're thinking the question, chances are, you're in good company. Ask, and you give other members of the Evergreen community an opportunity to share their growing knowledge. B) Evergreen Technical Discussion List This list is for patches and technical discussions about Evergreen and OpenSRF development. Messages and responses are often in the shorthand common to this culture. So which ever way we go with this, I think we should make small updates to the description of which ever lists that we end up with to make it more clear where sysadmin questions should be send to. Finally, thanks to Chris for setting up a meeting to talk about this. Yamil On May 1, 2012, at 12:14 PM, Ben Shum wrote: I'm -1 to this proposal. For many years, I've mused with other Evergreen system administrators on the issues facing our particular role and areas for discussion. The idea of making our own mailing list seemed like a good idea at many points in those discussions, and if you asked me a few years ago, I would have said yes. But here are some potential concerns I have now: While our role within our organizations may be to find the best practices for implementing/running an Evergreen system (and all the related areas of interest noted), we can also have a key role to play in Evergreen's overall development. As system administrators, we are often at the cutting edge of testing, bug reporting, and troubleshooting how Evergreen performs in the field. We can provide invaluable feedback to the Evergreen developers when we discuss our sys-admin issues in the existing lists / IRC. Creating a separate list introduces the possibility that more information can become lost between groups if people do not subscribe to every list. While of course, many of us would likely be signed up to these multiple lists and potentially act as representatives between groups, I do not like to see the burden of communication between various lists/groups to become a necessary conscious act on behalf of those subscribed to several lists. Like say for example: John Smith has an installation problem and mentions it only on the sys admin list. But it turns out to be an actual issue with the Evergreen code itself and we have to involve developers to get it fixed for everyone in the community. Do we then have to take the originally reported issue from the sys admin list and forward it to the dev list and discuss solutions? The extra time and potential for lost information/facts gives me concerns that having that extra layer of communication may prove unwieldy. Alternatively, what if someone posted a question to both mailing lists (sys admin and dev) and different people respond on each thread (based on whichever list they were subscribed) and the conversation becomes fractured between two lists? How does everything get put back together in a nice ordered way for the next generation of users searching for information / learning. To summarize, in my opinion, the system administrators while definitely having their own set of issues and topics of discussion are still a core part of the overall Evergreen development community and we should participate using the same areas for discussion such as the dev mailing list and IRC so that we don't miss anything or leave anything out of the mainstream Evergreen community. The main thing I would want to change at this point in time is perhaps the wording used to describe the dev mailing list to expand beyond just technical code/patches, but to be a broader description and reinforce the technical discussion list title. Unless of course, the developers tell us that they'd prefer to keep that list to talking only about real development only... ;) -- Ben On 4/30/2012 8:11 PM, Justin Hopkins wrote: We just wrapped up the post-conference systems administrator training, which was
Re: [OPEN-ILS-GENERAL] Should we have a systems administrators list?
I'd like to see the SysAdmin stuff live on the General List because that is the one list that we encourage everyone to participate in. On the page that describes our mailing lists ( http://evergreen-ils.org/listserv.php), the Dev list is listed a the Technical Discussion Mailing List but then it is described (as Yamil notes) as a place for patches and technical discussions about Evergreen and OpenSRF development which suggests it is really more about development than all things technical. In addition, the name of the list (once you've joined) is Evergreen Development Discussion List. If we were to move forward with having SysAdmin stuff on the General List, I would suggest changing the descriptions to something like this: A) Evergreen General Discussion List This is the primary list for the Evergreen community -- Evergreen users, Evergreen Sys Admins, Developers, librarians, library workers, fellow travelers, or people just plain curious about Evergreen are encouraged to subscribe. Traffic on this list is moderate to heavy. Posts range from discussions about possible new features to questions about implementation and configuration. There is no such thing as a dumb question or comment for the Evergreen general list. If you're thinking the question, chances are, you're in good company. Ask, and you give other members of the Evergreen community an opportunity to share their growing knowledge. Because it is a list used by so many different groups of people, please use the SUBJECT field to clearly identify the topic so that the right people are sure to read your post. B) Evergreen Development Discussion List This list is for developers or for people who wish to communicate with developers about patches, features, bugs, and enhancement. The list is for very technical discussions about Evergreen and OpenSRF development. Messages and responses are often in the shorthand common to this culture. Traffic on this list is light. On Fri, May 4, 2012 at 1:55 PM, Yamil Suarez ysua...@berklee.edu wrote: Hello everyone, I just wanted to finally weigh in on this topic. For now I am partially siding with Ben Shum in that we do not create a new list because silo'ing concerns, but I always though that it was never clear if I should use the dev or the general lists for my sysadmin questions. For example, see below for how the two lists are currently described on the site http://evergreen-ils.org/**listserv.phphttp://evergreen-ils.org/listserv.php --- A) Evergreen General Discussion List This is the general-topic, (usually) non-technical list for the Evergreen community -- Evergreen users, librarians, library workers, library users, developers, fellow travelers, or people just plain curious about Evergreen. As of October, 2008, this list had over 500 members. Its traffic is moderate. General means general. Posts range from discussions about possible new features to quick questions about implementation. There is no such thing as a dumb question or comment for the Evergreen general list. If you're thinking the question, chances are, you're in good company. Ask, and you give other members of the Evergreen community an opportunity to share their growing knowledge. B) Evergreen Technical Discussion List This list is for patches and technical discussions about Evergreen and OpenSRF development. Messages and responses are often in the shorthand common to this culture. So which ever way we go with this, I think we should make small updates to the description of which ever lists that we end up with to make it more clear where sysadmin questions should be send to. Finally, thanks to Chris for setting up a meeting to talk about this. Yamil On May 1, 2012, at 12:14 PM, Ben Shum wrote: I'm -1 to this proposal. For many years, I've mused with other Evergreen system administrators on the issues facing our particular role and areas for discussion. The idea of making our own mailing list seemed like a good idea at many points in those discussions, and if you asked me a few years ago, I would have said yes. But here are some potential concerns I have now: While our role within our organizations may be to find the best practices for implementing/running an Evergreen system (and all the related areas of interest noted), we can also have a key role to play in Evergreen's overall development. As system administrators, we are often at the cutting edge of testing, bug reporting, and troubleshooting how Evergreen performs in the field. We can provide invaluable feedback to the Evergreen developers when we discuss our sys-admin issues in the existing lists / IRC. Creating a separate list introduces the possibility that more information can become lost between groups if people do not subscribe to every list. While of course, many of us would likely be signed up to these multiple lists and potentially act as representatives
Re: [OPEN-ILS-GENERAL] Should we have a systems administrators list?
On Wed, May 2, 2012 at 2:45 PM, Mark Cooper markchristophercoo...@gmail.com wrote: As someone who is very new to Evergreen and the community (had a great time in Indianapolis ... thanks all) I'd like to +1 the idea of a sysadmin specific list. Ideally I wouldn't want to bombard everyone with questions that would only be relevant to, and probably easily answered by the Admin group. But I could if that's the outcome =) Mark Cooper Software Coordinator Sonoma County Library 211 E Street Santa Rosa, CA 95404 mcoo...@sonoma.lib.ca.us (707) 545-0831 x558 http://sonomalibrary.org/ Nobody minds a well-asked question, Mark. Wolf -- This Apt Has Super Cow Powers - http://sourcefreedom.com Advancing Libraries Together - http://LYRASIS.org Apache Open Office Committer - wolfhal...@apache.org
Re: [OPEN-ILS-GENERAL] Should we have a systems administrators list?
Good morning all, I think rather than starting with a mailing list that we might want to start with a meeting. This topic has spawned a great discussion and I think there are very valid points on either side of whether or not to create a mailing list. The larger takeaway for me here is that we've identified a group of interested and committed Evergreen folks who would like some sort of dedicated discussion space to ask questions, air issues, and otherwise share information. As one who has co-led the System Administration Interest Group meeting for the last two conferences, I can see that there's a lot of interest from people with varying skillsets who want to learn more about how to administer Evergreen at different levels - consortial, system, branch - just like the software works. There were roughly 40 people who attended the Local Sys Admin breakout session, for example, and I feel like we only scratched the surface of what people were hoping we'd cover in that limited amount of time. So I'd like to propose a virtual meeting of people interested in Evergreen sys admin issues where we can discuss the best way to address these newfound needs. My assumption is that we could meet in the #evergreen IRC channel sometime in the next few weeks (it will have to be May 14 or after for me to be able to attend). I've created a Doodle poll where you can indicate your interest/availability: http://doodle.com/q4x47f86nhhpxar3 If there is enough interest, I'll go ahead and put the meeting on the community calendar: http://evergreen-ils.org/dokuwiki/doku.php?id=calendar:start I welcome your feedback for this idea. If people would rather approach this differently, I'm completely open to alternatives. Thanks, Chris - Original Message - From: Justin Hopkins jus...@mobiusconsortium.org To: Evergreen Discussion Group open-ils-general@list.georgialibraries.org Sent: Monday, April 30, 2012 8:11:17 PM Subject: [OPEN-ILS-GENERAL] Should we have a systems administrators list? We just wrapped up the post-conference systems administrator training, which was awesome. Afterwards we were talking about the utility of a new discussion list focused on Evergreen systems administration. I think the topic is deep enough to warrant a list, and if this group is any indication there is also sufficient interest. Systems administration (troubleshooting server config issues, installing/setting up Evergreen, using git, performance tuning, network issues, cluster configuration, security, etc) seems to be an area that deserves it's own forum. I've received plenty of great help on those topics in IRC, which I'm very appreciative of, but let's face it - IRC is and probably always will be the domain of developers. I'm hoping that if enough people on this list express an interest that someone (Chris Sharp?) could create such a list. So let's hear it sysads - should we create the missing list? Regards, Justin Hopkins Coordinator, IT Web Services MOBIUS Consortium Office c: 573-808-2309 --sent from a mobile device-- -- Chris Sharp PINES Program Manager Georgia Public Library Service 1800 Century Place, Suite 150 Atlanta, Georgia 30345 (404) 235-7147 csh...@georgialibraries.org http://pines.georgialibraries.org/
Re: [OPEN-ILS-GENERAL] Should we have a systems administrators list?
Chris All I got was a blank page surrounded by some ad banners Stuart Forrest PhD, ACM Professional Member Library Systems Specialist Beaufort County Library 311 Scott Street, Beaufort, SC 29902 843-255-6450 sforr...@bcgov.net www.beaufortcountylibrary.org ** For Learning, For Leisure, For Life ** -Original Message- From: open-ils-general-boun...@list.georgialibraries.org [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Sharp, Chris Sent: Wednesday, May 02, 2012 8:02 AM To: Evergreen Discussion Group Subject: Re: [OPEN-ILS-GENERAL] Should we have a systems administrators list? Good morning all, I think rather than starting with a mailing list that we might want to start with a meeting. This topic has spawned a great discussion and I think there are very valid points on either side of whether or not to create a mailing list. The larger takeaway for me here is that we've identified a group of interested and committed Evergreen folks who would like some sort of dedicated discussion space to ask questions, air issues, and otherwise share information. As one who has co-led the System Administration Interest Group meeting for the last two conferences, I can see that there's a lot of interest from people with varying skillsets who want to learn more about how to administer Evergreen at different levels - consortial, system, branch - just like the software works. There were roughly 40 people who attended the Local Sys Admin breakout session, for example, and I feel like we only scratched the surface of what people were hoping we'd cover in that limited amount of time. So I'd like to propose a virtual meeting of people interested in Evergreen sys admin issues where we can discuss the best way to address these newfound needs. My assumption is that we could meet in the #evergreen IRC channel sometime in the next few weeks (it will have to be May 14 or after for me to be able to attend). I've created a Doodle poll where you can indicate your interest/availability: http://doodle.com/q4x47f86nhhpxar3 If there is enough interest, I'll go ahead and put the meeting on the community calendar: http://evergreen-ils.org/dokuwiki/doku.php?id=calendar:start I welcome your feedback for this idea. If people would rather approach this differently, I'm completely open to alternatives. Thanks, Chris - Original Message - From: Justin Hopkins jus...@mobiusconsortium.org To: Evergreen Discussion Group open-ils-general@list.georgialibraries.org Sent: Monday, April 30, 2012 8:11:17 PM Subject: [OPEN-ILS-GENERAL] Should we have a systems administrators list? We just wrapped up the post-conference systems administrator training, which was awesome. Afterwards we were talking about the utility of a new discussion list focused on Evergreen systems administration. I think the topic is deep enough to warrant a list, and if this group is any indication there is also sufficient interest. Systems administration (troubleshooting server config issues, installing/setting up Evergreen, using git, performance tuning, network issues, cluster configuration, security, etc) seems to be an area that deserves it's own forum. I've received plenty of great help on those topics in IRC, which I'm very appreciative of, but let's face it - IRC is and probably always will be the domain of developers. I'm hoping that if enough people on this list express an interest that someone (Chris Sharp?) could create such a list. So let's hear it sysads - should we create the missing list? Regards, Justin Hopkins Coordinator, IT Web Services MOBIUS Consortium Office c: 573-808-2309 --sent from a mobile device-- -- Chris Sharp PINES Program Manager Georgia Public Library Service 1800 Century Place, Suite 150 Atlanta, Georgia 30345 (404) 235-7147 csh...@georgialibraries.org http://pines.georgialibraries.org/
Re: [OPEN-ILS-GENERAL] Should we have a systems administrators list?
Hi, On May 2, 2012, at 8:01 AM, Sharp, Chris wrote: So I'd like to propose a virtual meeting of people interested in Evergreen sys admin issues where we can discuss the best way to address these newfound needs. My assumption is that we could meet in the #evergreen IRC channel sometime in the next few weeks (it will have to be May 14 or after for me to be able to attend). I've created a Doodle poll where you can indicate your interest/availability: An IRC meeting for folks interested in Evergreen system administration is a good idea; thank you for suggesting it. However, I would also encourage folks who would like to start a discussion now on any systems topics to do so. http://doodle.com/q4x47f86nhhpxar3 (this link doesn't work for me either, though) Regards, Galen -- Galen Charlton Director of Support and Implementation Equinox Software, Inc. / The Open Source Experts email: g...@esilibrary.com direct: +1 770-709-5581 cell: +1 404-984-4366 skype: gmcharlt web:http://www.esilibrary.com/ Supporting Koha and Evergreen: http://koha-community.org http://evergreen-ils.org
Re: [OPEN-ILS-GENERAL] Should we have a systems administrators list?
An IRC meeting for folks interested in Evergreen system administration is a good idea; thank you for suggesting it. However, I would also encourage folks who would like to start a discussion now on any systems topics to do so. I'm always for that. To be clear, my suggestion to have a meeting is not meant to be a replacement for list discussion of any kind, be it this list or the proposed new one. (this link doesn't work for me either, though) There must be something going on with Doodle's site. The link works for me on multiple computers in multiple browsers and I've already received a response from someone else. Let me know if there's anything I can do to help. Chris - Original Message - From: Galen Charlton g...@esilibrary.com To: Evergreen Discussion Group open-ils-general@list.georgialibraries.org Sent: Wednesday, May 2, 2012 8:40:54 AM Subject: Re: [OPEN-ILS-GENERAL] Should we have a systems administrators list? Hi, On May 2, 2012, at 8:01 AM, Sharp, Chris wrote: So I'd like to propose a virtual meeting of people interested in Evergreen sys admin issues where we can discuss the best way to address these newfound needs. My assumption is that we could meet in the #evergreen IRC channel sometime in the next few weeks (it will have to be May 14 or after for me to be able to attend). I've created a Doodle poll where you can indicate your interest/availability: An IRC meeting for folks interested in Evergreen system administration is a good idea; thank you for suggesting it. However, I would also encourage folks who would like to start a discussion now on any systems topics to do so. http://doodle.com/q4x47f86nhhpxar3 (this link doesn't work for me either, though) Regards, Galen -- Galen Charlton Director of Support and Implementation Equinox Software, Inc. / The Open Source Experts email: g...@esilibrary.com direct: +1 770-709-5581 cell: +1 404-984-4366 skype: gmcharlt web:http://www.esilibrary.com/ Supporting Koha and Evergreen: http://koha-community.org http://evergreen-ils.org -- Chris Sharp PINES Program Manager Georgia Public Library Service 1800 Century Place, Suite 150 Atlanta, Georgia 30345 (404) 235-7147 csh...@georgialibraries.org http://pines.georgialibraries.org/
Re: [OPEN-ILS-GENERAL] Should we have a systems administrators list?
Hi, On May 2, 2012, at 8:46 AM, Sharp, Chris wrote: There must be something going on with Doodle's site. The link works for me on multiple computers in multiple browsers and I've already received a response from someone else. Looks like the problem was transitory; I'm able to get in to the poll now. Regards, Galen -- Galen Charlton Director of Support and Implementation Equinox Software, Inc. / The Open Source Experts email: g...@esilibrary.com direct: +1 770-709-5581 cell: +1 404-984-4366 skype: gmcharlt web:http://www.esilibrary.com/ Supporting Koha and Evergreen: http://koha-community.org http://evergreen-ils.org
Re: [OPEN-ILS-GENERAL] Should we have a systems administrators list?
As someone who is very new to Evergreen and the community (had a great time in Indianapolis ... thanks all) I'd like to +1 the idea of a sysadmin specific list. Ideally I wouldn't want to bombard everyone with questions that would only be relevant to, and probably easily answered by the Admin group. But I could if that's the outcome =) Mark Cooper Software Coordinator Sonoma County Library 211 E Street Santa Rosa, CA 95404 mcoo...@sonoma.lib.ca.us (707) 545-0831 x558 http://sonomalibrary.org/
Re: [OPEN-ILS-GENERAL] Should we have a systems administrators list?
I heartily concur. -Vicki On Apr 30, 2012, at 7:11 PM, Justin Hopkins wrote: We just wrapped up the post-conference systems administrator training, which was awesome. Afterwards we were talking about the utility of a new discussion list focused on Evergreen systems administration. I think the topic is deep enough to warrant a list, and if this group is any indication there is also sufficient interest. Systems administration (troubleshooting server config issues, installing/setting up Evergreen, using git, performance tuning, network issues, cluster configuration, security, etc) seems to be an area that deserves it's own forum. I've received plenty of great help on those topics in IRC, which I'm very appreciative of, but let's face it - IRC is and probably always will be the domain of developers. I'm hoping that if enough people on this list express an interest that someone (Chris Sharp?) could create such a list. So let's hear it sysads - should we create the missing list? Regards, Justin Hopkins Coordinator, IT Web Services MOBIUS Consortium Office c: 573-808-2309 --sent from a mobile device-- -- Victoria Bush Opscan Evaluation Manager CTLT vb...@ilstu.edu
Re: [OPEN-ILS-GENERAL] Should we have a systems administrators list?
+1 Sent from my iPad On May 1, 2012, at 9:22 AM, Victoria Bush vb...@ilstu.edumailto:vb...@ilstu.edu wrote: I heartily concur. -Vicki On Apr 30, 2012, at 7:11 PM, Justin Hopkins wrote: We just wrapped up the post-conference systems administrator training, which was awesome. Afterwards we were talking about the utility of a new discussion list focused on Evergreen systems administration. I think the topic is deep enough to warrant a list, and if this group is any indication there is also sufficient interest. Systems administration (troubleshooting server config issues, installing/setting up Evergreen, using git, performance tuning, network issues, cluster configuration, security, etc) seems to be an area that deserves it's own forum. I've received plenty of great help on those topics in IRC, which I'm very appreciative of, but let's face it - IRC is and probably always will be the domain of developers. I'm hoping that if enough people on this list express an interest that someone (Chris Sharp?) could create such a list. So let's hear it sysads - should we create the missing list? Regards, Justin Hopkins Coordinator, IT Web Services MOBIUS Consortium Office c: 573-808-2309 --sent from a mobile device-- -- Victoria Bush Opscan Evaluation Manager CTLT vb...@ilstu.edumailto:vb...@ilstu.edu
Re: [OPEN-ILS-GENERAL] Should we have a systems administrators list?
Yes, this is an excellent idea. Alexey Lazar PALS Information System Developer and Integrator 507-389-2907 http://www.mnpals.org/ On Apr 30, 2012, at 20:11 , Justin Hopkins wrote: We just wrapped up the post-conference systems administrator training, which was awesome. Afterwards we were talking about the utility of a new discussion list focused on Evergreen systems administration. I think the topic is deep enough to warrant a list, and if this group is any indication there is also sufficient interest. Systems administration (troubleshooting server config issues, installing/setting up Evergreen, using git, performance tuning, network issues, cluster configuration, security, etc) seems to be an area that deserves it's own forum. I've received plenty of great help on those topics in IRC, which I'm very appreciative of, but let's face it - IRC is and probably always will be the domain of developers. I'm hoping that if enough people on this list express an interest that someone (Chris Sharp?) could create such a list. So let's hear it sysads - should we create the missing list? Regards, Justin Hopkins Coordinator, IT Web Services MOBIUS Consortium Office c: 573-808-2309 --sent from a mobile device--
Re: [OPEN-ILS-GENERAL] Should we have a systems administrators list?
Yes! Martha Driscoll Systems Manager North of Boston Library Exchange Danvers, Massachusetts www.noblenet.org On 4/30/2012 8:11 PM, Justin Hopkins wrote: We just wrapped up the post-conference systems administrator training, which was awesome. Afterwards we were talking about the utility of a new discussion list focused on Evergreen systems administration. I think the topic is deep enough to warrant a list, and if this group is any indication there is also sufficient interest. Systems administration (troubleshooting server config issues, installing/setting up Evergreen, using git, performance tuning, network issues, cluster configuration, security, etc) seems to be an area that deserves it's own forum. I've received plenty of great help on those topics in IRC, which I'm very appreciative of, but let's face it - IRC is and probably always will be the domain of developers. I'm hoping that if enough people on this list express an interest that someone (Chris Sharp?) could create such a list. So let's hear it sysads - should we create the missing list? Regards, Justin Hopkins Coordinator, IT Web Services MOBIUS Consortium Office c: 573-808-2309 --sent from a mobile device--
Re: [OPEN-ILS-GENERAL] Should we have a systems administrators list?
I agree with Ben. Obviously, if a certain community sub-group decides it wants to create their own mailing list, there is no Evergreen police to stop you, but I think doing so is a mistake. One of the strengths of the Evergreen community that I think we've worked at is the lack of formal boundaries between our stakeholder groups. This isn't a proprietary system where the developers are locked in a dungeon and you must speak through Swiss intermediaries. We're also a relatively small group and I think the last thing we should be doing is splitting our forces. I suggest keeping it together and using subject lines effectively. So, I agree with Ben's thoughts. I just saw Lebbeous's email and I agree with his points as well. --- W. Brad LaJeunesse | President | Equinox Software, Inc. / The Open Source Experts | phone: 1-877-OPEN-ILS (673-6457) | email: b...@esilibrary.com | web: http://www.esilibrary.com -Original Message- From: open-ils-general-boun...@list.georgialibraries.org [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Ben Shum Sent: Tuesday, May 01, 2012 12:15 PM To: Evergreen Discussion Group Subject: [OPEN-ILS-GENERAL] ***SPAM*** Re: Should we have a systems administrators list? I'm -1 to this proposal. For many years, I've mused with other Evergreen system administrators on the issues facing our particular role and areas for discussion. The idea of making our own mailing list seemed like a good idea at many points in those discussions, and if you asked me a few years ago, I would have said yes. But here are some potential concerns I have now: While our role within our organizations may be to find the best practices for implementing/running an Evergreen system (and all the related areas of interest noted), we can also have a key role to play in Evergreen's overall development. As system administrators, we are often at the cutting edge of testing, bug reporting, and troubleshooting how Evergreen performs in the field. We can provide invaluable feedback to the Evergreen developers when we discuss our sys-admin issues in the existing lists / IRC. Creating a separate list introduces the possibility that more information can become lost between groups if people do not subscribe to every list. While of course, many of us would likely be signed up to these multiple lists and potentially act as representatives between groups, I do not like to see the burden of communication between various lists/groups to become a necessary conscious act on behalf of those subscribed to several lists. Like say for example: John Smith has an installation problem and mentions it only on the sys admin list. But it turns out to be an actual issue with the Evergreen code itself and we have to involve developers to get it fixed for everyone in the community. Do we then have to take the originally reported issue from the sys admin list and forward it to the dev list and discuss solutions? The extra time and potential for lost information/facts gives me concerns that having that extra layer of communication may prove unwieldy. Alternatively, what if someone posted a question to both mailing lists (sys admin and dev) and different people respond on each thread (based on whichever list they were subscribed) and the conversation becomes fractured between two lists? How does everything get put back together in a nice ordered way for the next generation of users searching for information / learning. To summarize, in my opinion, the system administrators while definitely having their own set of issues and topics of discussion are still a core part of the overall Evergreen development community and we should participate using the same areas for discussion such as the dev mailing list and IRC so that we don't miss anything or leave anything out of the mainstream Evergreen community. The main thing I would want to change at this point in time is perhaps the wording used to describe the dev mailing list to expand beyond just technical code/patches, but to be a broader description and reinforce the technical discussion list title. Unless of course, the developers tell us that they'd prefer to keep that list to talking only about real development only... ;) -- Ben On 4/30/2012 8:11 PM, Justin Hopkins wrote: We just wrapped up the post-conference systems administrator training, which was awesome. Afterwards we were talking about the utility of a new discussion list focused on Evergreen systems administration. I think the topic is deep enough to warrant a list, and if this group is any indication there is also sufficient interest. Systems administration (troubleshooting server config issues, installing/setting up Evergreen, using git, performance tuning, network issues, cluster configuration, security, etc) seems to be an area that deserves it's own forum. I've received plenty of great help on those topics in IRC, which I'm very appreciative of, but let's face it
Re: [OPEN-ILS-GENERAL] Should we have a systems administrators list?
Is Tagging enabled on the community mailman? Perhaps that is a solution that could provide more granular review of the list threads without dividing us up? How does that work? My google-fu is weak. :) One thing I'd like to avoid is getting into the whole manual convention of tagging subject headers, with stuff like [acq] or [cataloging]. kgs convinced me back in the day that such is a barrier to entry that can scare folks off. -- Jason Etheridge | Equinox Software, Inc. / The Open Source Experts | phone: 1-877-OPEN-ILS (673-6457) | email: ja...@esilibrary.com | web: http://www.esilibrary.com | Supporting Koha and Evergreen: http://koha-community.org http://evergreen-ils.org
[OPEN-ILS-GENERAL] Should we have a systems administrators list?
We just wrapped up the post-conference systems administrator training, which was awesome. Afterwards we were talking about the utility of a new discussion list focused on Evergreen systems administration. I think the topic is deep enough to warrant a list, and if this group is any indication there is also sufficient interest. Systems administration (troubleshooting server config issues, installing/setting up Evergreen, using git, performance tuning, network issues, cluster configuration, security, etc) seems to be an area that deserves it's own forum. I've received plenty of great help on those topics in IRC, which I'm very appreciative of, but let's face it - IRC is and probably always will be the domain of developers. I'm hoping that if enough people on this list express an interest that someone (Chris Sharp?) could create such a list. So let's hear it sysads - should we create the missing list? Regards, Justin Hopkins Coordinator, IT Web Services MOBIUS Consortium Office c: 573-808-2309 --sent from a mobile device--
Re: [OPEN-ILS-GENERAL] Should we have a systems administrators list?
Hi all, Please pardon any duplication, but I think this is really a good idea, especially with all of the new folks like myself just now coming on board. Coming from a commercial ILS, knowing the best practices for Evergreen in a depth level beyond just end-user is really needed Tony *** Tony Bandy to...@ohionet.org OHIONET 1500 West Lane Ave. Columbus, OH 43221-3975 1-800-686-8975 x19 On Mon, Apr 30, 2012 at 8:11 PM, Justin Hopkins jus...@mobiusconsortium.org wrote: We just wrapped up the post-conference systems administrator training, which was awesome. Afterwards we were talking about the utility of a new discussion list focused on Evergreen systems administration. I think the topic is deep enough to warrant a list, and if this group is any indication there is also sufficient interest. Systems administration (troubleshooting server config issues, installing/setting up Evergreen, using git, performance tuning, network issues, cluster configuration, security, etc) seems to be an area that deserves it's own forum. I've received plenty of great help on those topics in IRC, which I'm very appreciative of, but let's face it - IRC is and probably always will be the domain of developers. I'm hoping that if enough people on this list express an interest that someone (Chris Sharp?) could create such a list. So let's hear it sysads - should we create the missing list? Regards, Justin Hopkins Coordinator, IT Web Services MOBIUS Consortium Office c: 573-808-2309 --sent from a mobile device--
