Re: [OPEN-ILS-GENERAL] Z39.50 client query encoding issues

2015-08-31 Thread Linda Jansova

Hi,

I have also tried the SRU search (using yaz-client) and tried some CQL 
queries.


It seems to work fine (even for letters with diacritics) for dc.title, 
dc.contributor and dc.publisher. However, when trying dc.creator, no 
results are returned both for queries with and without diacritics. When 
dc.author is replaced by eg.author, it works fine. Also when searching 
without specifying anything (say find "matousek" or "find matoušek") it 
works okay:


*find:*
$ yaz-client http://mojzis.jabok.cuni.cz/opac/extras/sru
Connecting...OK.
Z> sru GET 1.1
Z> find matousek
Received SRW SearchRetrieve Response
Number of hits: 34
SRU server returns extra records. Skipping 10 records.
Elapsed: 0.708890

Z> find matoušek
Connecting...OK.
Received SRW SearchRetrieve Response
Number of hits: 34
SRU server returns extra records. Skipping 10 records.
Elapsed: 0.675457

*find dc.creator:*
Z> find dc.creator=matousek
Connecting...OK.
Received SRW SearchRetrieve Response
Number of hits: 0
Elapsed: 0.192852

Z> find dc.creator=matoušek
Connecting...OK.
Received SRW SearchRetrieve Response
Number of hits: 0
Elapsed: 0.238054

*find eg.author:*
Z> find eg.author=matousek
Connecting...OK.
Received SRW SearchRetrieve Response
Number of hits: 34
SRU server returns extra records. Skipping 10 records.
Elapsed: 0.663780

Z> find eg.author=matoušek
Connecting...OK.
Received SRW SearchRetrieve Response
Number of hits: 34
SRU server returns extra records. Skipping 10 records.
Elapsed: 0.861588

*find dc.title:*
Z> find dc.title=buh
Connecting...OK.
Received SRW SearchRetrieve Response
Number of hits: 69
SRU server returns extra records. Skipping 10 records.
Elapsed: 0.953206

Z> find dc.title=bůh
Connecting...OK.
Received SRW SearchRetrieve Response
Number of hits: 69
SRU server returns extra records. Skipping 10 records.
Elapsed: 0.509182
**
*find dc.subject:*
Z> find dc.subject=buh
Connecting...OK.
Received SRW SearchRetrieve Response
Number of hits: 243
SRU server returns extra records. Skipping 10 records.
Elapsed: 2.415498

Z> find dc.subject=bůh
Connecting...OK.
Received SRW SearchRetrieve Response
Number of hits: 243
SRU server returns extra records. Skipping 10 records.
Elapsed: 1.595494
*
**find dc.contributor:*
Z> find dc.contributor=dvorak
Connecting...OK.
Received SRW SearchRetrieve Response
Number of hits: 44
SRU server returns extra records. Skipping 10 records.
Elapsed: 0.621795
Z> find dc.contributor=dvořák
Connecting...OK.
Received SRW SearchRetrieve Response
Number of hits: 44
SRU server returns extra records. Skipping 10 records.
Elapsed: 0.843226

*find dc.publisher:*
Z> find dc.publisher=portal
Connecting...OK.
Received SRW SearchRetrieve Response
Number of hits: 40
SRU server returns extra records. Skipping 10 records.
Elapsed: 1.012238

Z> find dc.publisher=portál
Connecting...OK.
Received SRW SearchRetrieve Response
Number of hits: 40
SRU server returns extra records. Skipping 10 records.

I have also found out there is a charset command which gives the 
following results:


yaz-client http://mojzis.jabok.cuni.cz/opac/extras/sru
Connecting...OK.
Z> sru GET 1.1
Z> charset
Negotiation character set `none'
Display character set is `UTF-8'
MARC character set is `none'
Query character set is `none'

Do you think this could be related to our Z39.50 client query encoding 
issues? Should the charset be - somewhere - specifically set to utf-8?


I have also found a bug reported by Jason Stephenson about a year ago 
(https://bugs.launchpad.net/evergreen/+bug/1346518) which seems to 
describe the same problem but it has probably not been looked into since 
then.


Thank you in advance for any clues!

Linda

On 08/25/2015 02:51 PM, Linda Jansova wrote:

Hi again,

We have installed a 2.8.3 and tested the Z39.50 server output, yet the 
problem with diacritics remains the same. Again, when submitting a 
generic query with diacritics (using yaz-client), we get the expected 
results, but when searching specifically for author, it results in no 
hits.


I have had a look at 
https://coffeecode.net/archives/217-More-granular-identifier-indexes-for-your-Evergreen-SRU-Z39.50-servers.html 
again and it seems to me that maybe the problem is caused by the fact 
that with the exception of keyword, each of the other indexes 
mentioned at Dan's blog (author, title, series, subject) is actually 
composed of more granular indexes.


Maybe I am on the wrong track but it seems to me that it would be 
rather a strange coincidence that keyword index (which I suppose the 
Z39.50 client would use when no fields are specified) works fine 
unlike those other "composed" indexes...


Do you think that this could be the reason why we are experiencing the 
encoding problems? And if so, do you have any idea where to look for 
the appropriate encoding settings and change them to utf-8?


Thank you in advance for any clues to the puzzle!

Linda

On 08/19/2015 03:40 PM, Linda Jansova wrote:
Oh, I see! In that case we shall try the upgrade and see what

Re: [OPEN-ILS-GENERAL] Z39.50 client query encoding issues

2015-08-25 Thread Linda Jansova

Hi again,

We have installed a 2.8.3 and tested the Z39.50 server output, yet the 
problem with diacritics remains the same. Again, when submitting a 
generic query with diacritics (using yaz-client), we get the expected 
results, but when searching specifically for author, it results in no hits.


I have had a look at 
https://coffeecode.net/archives/217-More-granular-identifier-indexes-for-your-Evergreen-SRU-Z39.50-servers.html 
again and it seems to me that maybe the problem is caused by the fact 
that with the exception of keyword, each of the other indexes mentioned 
at Dan's blog (author, title, series, subject) is actually composed of 
more granular indexes.


Maybe I am on the wrong track but it seems to me that it would be rather 
a strange coincidence that keyword index (which I suppose the Z39.50 
client would use when no fields are specified) works fine unlike those 
other "composed" indexes...


Do you think that this could be the reason why we are experiencing the 
encoding problems? And if so, do you have any idea where to look for the 
appropriate encoding settings and change them to utf-8?


Thank you in advance for any clues to the puzzle!

Linda

On 08/19/2015 03:40 PM, Linda Jansova wrote:
Oh, I see! In that case we shall try the upgrade and see what happens 
(we shall keep you posted :-)...


Thank you for your help!

Linda

On 08/19/2015 03:34 PM, Jason Stephenson wrote:

Quoting Linda Jansova :


Thank you, Jason!

I have actually come across this bug as well but it seems that it 
has already been fixed (or at least this is my understanding of 
information from Launchpad) - we are currently using Evergreen 2.8.2...


The fix only went in last night. It will be in today's release of 2.8.3,
so it might be worth the upgrade to see if it helps.



And you hit the nail on the head - we also usually search other 
sources and so it took quite some time to discover the problem...


Linda









Re: [OPEN-ILS-GENERAL] Z39.50 client query encoding issues

2015-08-19 Thread Hardy, Elaine
Ahh -- sorry I misunderstood -- I don't read computerize and didn't follow 
all the stuff about servers.

For a variety of reasons, we don't allow access to the PINES database via 
Z39.50

Elaine


J. Elaine Hardy
PINES & Collaborative Projects Manager
Georgia Public Library Service
1800 Century Place, Ste 150
Atlanta, Ga. 30345-4304


404.235.7128
404.235.7201, fax
eha...@georgialibraries.org
www.georgialibraries.org
www.georgialibraries.org/pines


-Original Message-
From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of 
Linda Jansova
Sent: Wednesday, August 19, 2015 9:16 AM
To: open-ils-general@list.georgialibraries.org
Subject: Re: [OPEN-ILS-GENERAL] Z39.50 client query encoding issues

Thank you, Elaine!

Our problem, however, is not related to making searches in external 
databases (such as Library of Congress or OCLC), this works fine. (I 
apologize for writing such a long message which has probably resulted in 
being less undestandable than desired.)

The problem occurs when someone else who acts as Z39.50 client wishes to 
query our database (playing the role of Z39.50 server). In our case we would 
like the library gateway for the disabled (especially for the blind people) 
to be able to query our database which contains quite a lot of documents 
which may be of interest to those using the gateway.

As I could not find your Z39.50 server info (especially host, port, 
database), I could not verify if those wishing to query your database could 
experience the same difficulties. But since I have encountered them at 
Laurentian University I believe it may be the same for other Evergreen 
installations...

Linda

On 08/19/2015 02:56 PM, Hardy, Elaine wrote:
> I was able to retrieve 3539 hits in a search of OCLC for author
> matoušek and for author matousek through our Z39.50 gateway. I am
> afraid I can't help with anything else other than that it does work in
> our Z39.50 instance with OCLC.
>
> We have had occasional problems with some diacritics and with some
> language scripts. It is a minor issue for us; however, and I have been
> able to use Vandelay to bring in the individual record that didn't
> retrieve via the
> Z39.50 connection. I believe it was a record with a parallel title in
> Turkish. Occasionally, an OCLC record will have a nonUTF-8 character
> which will also block retrieval; but, that is a simple matter of
> correcting the record in OCLC.
>
>
> Elaine
>
>
> J. Elaine Hardy
> PINES & Collaborative Projects Manager Georgia Public Library Service
> 1800 Century Place, Ste 150
> Atlanta, Ga. 30345-4304
>
>
> 404.235.7128
> 404.235.7201, fax
> eha...@georgialibraries.org
> www.georgialibraries.org
> www.georgialibraries.org/pines
>
> -Original Message-
> From: Open-ils-general
> [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of
> Linda Jansova
> Sent: Wednesday, August 19, 2015 3:51 AM
> To: Evergreen Discussion Group
> Subject: [OPEN-ILS-GENERAL] Z39.50 client query encoding issues
>
> Hi all,
>
> Jabok Library currently uses Evergreen 2.8.2 and we have successfully
> changed charsets both for  and  (in the configuration 
> files
> mentioned at
> http://docs.evergreen-ils.org/2.1/html/Z3950serversupport.html) to utf-8 
> and
> so now Z39.50 clients can receive data (records) with the correct
> diacritics.
>
> However, one related problem still persists - the Z39.50 queries only work
> when no diacritics are used. Eg. search results are returned when we 
> submit
> a query "matousek" (author's surname) but no results are reported when the
> correct version "matoušek" is used.
>
> We have tried the following but to no avail:
>
> 1) add element client_query_charset to gfs (according to
> http://www.indexdata.com/yaz/doc/server.vhosts.html) but it was an unknown
> element;
>
> 2) delete the second mention of "encoding="utf-8"" from
> /xsl/MARC21slim2SRWDC.xsl and restart the open-ils.supercat service, 
> hoping
> that this procedure would have similar results like when MODS stylesheets
> were treated in the same way to resolve our Zotero encoding problems (see
> https://bugs.launchpad.net/evergreen/+bug/1442276).
>
> We have also tried further query testing in yaz-client. In this case, some
> interesting things happened:
>
> When yaz-client was used for a generic query "find matoušek" (i.e., with
> diacritics), the answer was 34 hits:
>
> Z> find matoušek
> Sent searchRequest.
> Received SearchResponse.
> Search was a success.
> Number of hits: 34, setno 1
> records returned: 0
> Elapsed: 0.681894
>
> However, when searching specifically for author (with diacritic

Re: [OPEN-ILS-GENERAL] Z39.50 client query encoding issues

2015-08-19 Thread Linda Jansova
Oh, I see! In that case we shall try the upgrade and see what happens 
(we shall keep you posted :-)...


Thank you for your help!

Linda

On 08/19/2015 03:34 PM, Jason Stephenson wrote:

Quoting Linda Jansova :


Thank you, Jason!

I have actually come across this bug as well but it seems that it has 
already been fixed (or at least this is my understanding of 
information from Launchpad) - we are currently using Evergreen 2.8.2...


The fix only went in last night. It will be in today's release of 2.8.3,
so it might be worth the upgrade to see if it helps.



And you hit the nail on the head - we also usually search other 
sources and so it took quite some time to discover the problem...


Linda






Re: [OPEN-ILS-GENERAL] Z39.50 client query encoding issues

2015-08-19 Thread Jason Stephenson

Quoting Linda Jansova :


Thank you, Jason!

I have actually come across this bug as well but it seems that it  
has already been fixed (or at least this is my understanding of  
information from Launchpad) - we are currently using Evergreen  
2.8.2...


The fix only went in last night. It will be in today's release of 2.8.3,
so it might be worth the upgrade to see if it helps.



And you hit the nail on the head - we also usually search other  
sources and so it took quite some time to discover the problem...


Linda


--
Jason Stephenson
Assistant Director for Technology Services
Merrimack Valley Library Consortium
4 High ST, Suite 175
North Andover, MA 01845
Phone: 978-557-5891
Email: jstephen...@mvlc.org




Re: [OPEN-ILS-GENERAL] Z39.50 client query encoding issues

2015-08-19 Thread Linda Jansova

Thank you, Jason!

I have actually come across this bug as well but it seems that it has 
already been fixed (or at least this is my understanding of information 
from Launchpad) - we are currently using Evergreen 2.8.2...


And you hit the nail on the head - we also usually search other sources 
and so it took quite some time to discover the problem...


Linda

On 08/19/2015 03:20 PM, Jason Stephenson wrote:

Hello, Linda!

I cannot speak to your exact problem, but I have noticed similar issues
when searching z39.50 in general, particularly when searching other
Evergreen systems. (We don't search our own via Z39.50 except for the
occasional test.)

I can tell you that Evergreen's Z39.50 ends up going through SRU
(Simple Retrieval by URL). There has been a recent bug fix for
Evergreen's SRU and double encoding of characters:

https://bugs.launchpad.net/bugs/1431541

I just thought that I would share that information, in case you were
not aware of it.

Hope that helps,
Jason






Re: [OPEN-ILS-GENERAL] Z39.50 client query encoding issues

2015-08-19 Thread Jason Stephenson

Hello, Linda!

I cannot speak to your exact problem, but I have noticed similar issues
when searching z39.50 in general, particularly when searching other
Evergreen systems. (We don't search our own via Z39.50 except for the
occasional test.)

I can tell you that Evergreen's Z39.50 ends up going through SRU
(Simple Retrieval by URL). There has been a recent bug fix for
Evergreen's SRU and double encoding of characters:

https://bugs.launchpad.net/bugs/1431541

I just thought that I would share that information, in case you were
not aware of it.

Hope that helps,
Jason


--
Jason Stephenson
Assistant Director for Technology Services
Merrimack Valley Library Consortium
4 High ST, Suite 175
North Andover, MA 01845
Phone: 978-557-5891
Email: jstephen...@mvlc.org




Re: [OPEN-ILS-GENERAL] Z39.50 client query encoding issues

2015-08-19 Thread Linda Jansova

Thank you, Elaine!

Our problem, however, is not related to making searches in external 
databases (such as Library of Congress or OCLC), this works fine. (I 
apologize for writing such a long message which has probably resulted in 
being less undestandable than desired.)


The problem occurs when someone else who acts as Z39.50 client wishes to 
query our database (playing the role of Z39.50 server). In our case we 
would like the library gateway for the disabled (especially for the 
blind people) to be able to query our database which contains quite a 
lot of documents which may be of interest to those using the gateway.


As I could not find your Z39.50 server info (especially host, port, 
database), I could not verify if those wishing to query your database 
could experience the same difficulties. But since I have encountered 
them at Laurentian University I believe it may be the same for other 
Evergreen installations...


Linda

On 08/19/2015 02:56 PM, Hardy, Elaine wrote:

I was able to retrieve 3539 hits in a search of OCLC for author matoušek and
for author matousek through our Z39.50 gateway. I am afraid I can't help
with anything else other than that it does work in our Z39.50 instance with
OCLC.

We have had occasional problems with some diacritics and with some language
scripts. It is a minor issue for us; however, and I have been able to use
Vandelay to bring in the individual record that didn't retrieve via the
Z39.50 connection. I believe it was a record with a parallel title in
Turkish. Occasionally, an OCLC record will have a nonUTF-8 character which
will also block retrieval; but, that is a simple matter of correcting the
record in OCLC.


Elaine


J. Elaine Hardy
PINES & Collaborative Projects Manager
Georgia Public Library Service
1800 Century Place, Ste 150
Atlanta, Ga. 30345-4304


404.235.7128
404.235.7201, fax
eha...@georgialibraries.org
www.georgialibraries.org
www.georgialibraries.org/pines

-Original Message-
From: Open-ils-general
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of
Linda Jansova
Sent: Wednesday, August 19, 2015 3:51 AM
To: Evergreen Discussion Group
Subject: [OPEN-ILS-GENERAL] Z39.50 client query encoding issues

Hi all,

Jabok Library currently uses Evergreen 2.8.2 and we have successfully
changed charsets both for  and  (in the configuration files
mentioned at
http://docs.evergreen-ils.org/2.1/html/Z3950serversupport.html) to utf-8 and
so now Z39.50 clients can receive data (records) with the correct
diacritics.

However, one related problem still persists - the Z39.50 queries only work
when no diacritics are used. Eg. search results are returned when we submit
a query "matousek" (author's surname) but no results are reported when the
correct version "matoušek" is used.

We have tried the following but to no avail:

1) add element client_query_charset to gfs (according to
http://www.indexdata.com/yaz/doc/server.vhosts.html) but it was an unknown
element;

2) delete the second mention of "encoding="utf-8"" from
/xsl/MARC21slim2SRWDC.xsl and restart the open-ils.supercat service, hoping
that this procedure would have similar results like when MODS stylesheets
were treated in the same way to resolve our Zotero encoding problems (see
https://bugs.launchpad.net/evergreen/+bug/1442276).

We have also tried further query testing in yaz-client. In this case, some
interesting things happened:

When yaz-client was used for a generic query "find matoušek" (i.e., with
diacritics), the answer was 34 hits:

Z> find matoušek
Sent searchRequest.
Received SearchResponse.
Search was a success.
Number of hits: 34, setno 1
records returned: 0
Elapsed: 0.681894

However, when searching specifically for author (with diacritics again), the
answer was zero hits:

Z> find @attr 1=1003 @attr 2=3 "matoušek"
Sent searchRequest.
Received SearchResponse.
Search was a success.
Number of hits: 0, setno 12
records returned: 0
Elapsed: 0.117265

When diacritics were omitted, we got 34 hits again:

Z> find @attr 1=1003 @attr 2=3 "matousek"
Sent searchRequest.
Received SearchResponse.
Search was a success.
Number of hits: 34, setno 13
records returned: 0
Elapsed: 0.637897

Our Z39.50 server runs at mojzis.jabok.cuni.cz (port , database
Jabok) and it now uses the utf-8 encoding.

When we have tried Laurentian (laurentian.concat.ca, port 210, database
OSUL), we have used a word "francais" and "français" (searching for a person
in Tellico), in case of "francais" we got the results but when asking for
"français", no results were found. So probably it is not just our case...

Do you have any ideas what we could do to make the queries with diacritics
work correctly?

Thank you in advance for any hints!

Linda






Re: [OPEN-ILS-GENERAL] Z39.50 client query encoding issues

2015-08-19 Thread Hardy, Elaine
I was able to retrieve 3539 hits in a search of OCLC for author matoušek and 
for author matousek through our Z39.50 gateway. I am afraid I can't help 
with anything else other than that it does work in our Z39.50 instance with 
OCLC.

We have had occasional problems with some diacritics and with some language 
scripts. It is a minor issue for us; however, and I have been able to use 
Vandelay to bring in the individual record that didn't retrieve via the 
Z39.50 connection. I believe it was a record with a parallel title in 
Turkish. Occasionally, an OCLC record will have a nonUTF-8 character which 
will also block retrieval; but, that is a simple matter of correcting the 
record in OCLC.


Elaine


J. Elaine Hardy
PINES & Collaborative Projects Manager
Georgia Public Library Service
1800 Century Place, Ste 150
Atlanta, Ga. 30345-4304


404.235.7128
404.235.7201, fax
eha...@georgialibraries.org
www.georgialibraries.org
www.georgialibraries.org/pines

-Original Message-
From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of 
Linda Jansova
Sent: Wednesday, August 19, 2015 3:51 AM
To: Evergreen Discussion Group
Subject: [OPEN-ILS-GENERAL] Z39.50 client query encoding issues

Hi all,

Jabok Library currently uses Evergreen 2.8.2 and we have successfully 
changed charsets both for  and  (in the configuration files 
mentioned at
http://docs.evergreen-ils.org/2.1/html/Z3950serversupport.html) to utf-8 and 
so now Z39.50 clients can receive data (records) with the correct 
diacritics.

However, one related problem still persists - the Z39.50 queries only work 
when no diacritics are used. Eg. search results are returned when we submit 
a query "matousek" (author's surname) but no results are reported when the 
correct version "matoušek" is used.

We have tried the following but to no avail:

1) add element client_query_charset to gfs (according to
http://www.indexdata.com/yaz/doc/server.vhosts.html) but it was an unknown 
element;

2) delete the second mention of "encoding="utf-8"" from 
/xsl/MARC21slim2SRWDC.xsl and restart the open-ils.supercat service, hoping 
that this procedure would have similar results like when MODS stylesheets 
were treated in the same way to resolve our Zotero encoding problems (see 
https://bugs.launchpad.net/evergreen/+bug/1442276).

We have also tried further query testing in yaz-client. In this case, some 
interesting things happened:

When yaz-client was used for a generic query "find matoušek" (i.e., with 
diacritics), the answer was 34 hits:

Z> find matoušek
Sent searchRequest.
Received SearchResponse.
Search was a success.
Number of hits: 34, setno 1
records returned: 0
Elapsed: 0.681894

However, when searching specifically for author (with diacritics again), the 
answer was zero hits:

Z> find @attr 1=1003 @attr 2=3 "matoušek"
Sent searchRequest.
Received SearchResponse.
Search was a success.
Number of hits: 0, setno 12
records returned: 0
Elapsed: 0.117265

When diacritics were omitted, we got 34 hits again:

Z> find @attr 1=1003 @attr 2=3 "matousek"
Sent searchRequest.
Received SearchResponse.
Search was a success.
Number of hits: 34, setno 13
records returned: 0
Elapsed: 0.637897

Our Z39.50 server runs at mojzis.jabok.cuni.cz (port , database
Jabok) and it now uses the utf-8 encoding.

When we have tried Laurentian (laurentian.concat.ca, port 210, database 
OSUL), we have used a word "francais" and "français" (searching for a person 
in Tellico), in case of "francais" we got the results but when asking for 
"français", no results were found. So probably it is not just our case...

Do you have any ideas what we could do to make the queries with diacritics 
work correctly?

Thank you in advance for any hints!

Linda



[OPEN-ILS-GENERAL] Z39.50 client query encoding issues

2015-08-19 Thread Linda Jansova

Hi all,

Jabok Library currently uses Evergreen 2.8.2 and we have successfully 
changed charsets both for  and  (in the configuration 
files mentioned at
http://docs.evergreen-ils.org/2.1/html/Z3950serversupport.html) to utf-8 
and so now Z39.50 clients can receive data (records) with the correct 
diacritics.


However, one related problem still persists - the Z39.50 queries only 
work when no diacritics are used. Eg. search results are returned when 
we submit a query "matousek" (author's surname) but no results are 
reported when the correct version "matoušek" is used.


We have tried the following but to no avail:

1) add element client_query_charset to gfs (according to 
http://www.indexdata.com/yaz/doc/server.vhosts.html) but it was an 
unknown element;


2) delete the second mention of "encoding="utf-8"" from 
/xsl/MARC21slim2SRWDC.xsl and restart the open-ils.supercat service, 
hoping that this procedure would have similar results like when MODS 
stylesheets were treated in the same way to resolve our Zotero encoding 
problems (see https://bugs.launchpad.net/evergreen/+bug/1442276).


We have also tried further query testing in yaz-client. In this case, 
some interesting things happened:


When yaz-client was used for a generic query "find matoušek" (i.e., with 
diacritics), the answer was 34 hits:


Z> find matoušek
Sent searchRequest.
Received SearchResponse.
Search was a success.
Number of hits: 34, setno 1
records returned: 0
Elapsed: 0.681894

However, when searching specifically for author (with diacritics again), 
the answer was zero hits:


Z> find @attr 1=1003 @attr 2=3 "matoušek"
Sent searchRequest.
Received SearchResponse.
Search was a success.
Number of hits: 0, setno 12
records returned: 0
Elapsed: 0.117265

When diacritics were omitted, we got 34 hits again:

Z> find @attr 1=1003 @attr 2=3 "matousek"
Sent searchRequest.
Received SearchResponse.
Search was a success.
Number of hits: 34, setno 13
records returned: 0
Elapsed: 0.637897

Our Z39.50 server runs at mojzis.jabok.cuni.cz (port , database 
Jabok) and it now uses the utf-8 encoding.


When we have tried Laurentian (laurentian.concat.ca, port 210, database 
OSUL), we have used a word "francais" and "français" (searching for a 
person in Tellico), in case of "francais" we got the results but when 
asking for "français", no results were found. So probably it is not just 
our case...


Do you have any ideas what we could do to make the queries with 
diacritics work correctly?


Thank you in advance for any hints!

Linda