[OpenIndiana-discuss] OT: T3-1 ILOM complaining about unrecognized chassis
FYI: we ended up updating the ILOM and that solved the problem. Strange, but thanks for your support, anyway! Cheers Stefan Acando GmbH, Millerntorplatz 1, 20359 Hamburg, Germany | Geschäftsführer: Guido Ahle | Amtsgericht Hamburg, HRB 76048 | Ust.Ident-Nr.:DE208833022 ___ OpenIndiana-discuss mailing list OpenIndiana-discuss@openindiana.org http://openindiana.org/mailman/listinfo/openindiana-discuss
[OpenIndiana-discuss] OT: T3-1 ILOM complaining about unrecognized chassis
Logging into the SP via SSH gives a different error message: "Warning: Product identification data missing. System may not function properly. Service must update product identification data. Contact Service immediately." ... and then the previous message again: "Unrecognized Chassis: This module is installed in an unknown or unsupported chasis. You must upgrade the firmware to a newer version that supports this chasiss." Just to repeat: we haven't changed anything on the machine apart from moving the SAS plugs from PCIe HBA to onboard SAS sockets and back to PCIe HBA again. Absolutely strange! Cheers Stefan Acando GmbH, Millerntorplatz 1, 20359 Hamburg, Germany | Geschäftsführer: Guido Ahle | Amtsgericht Hamburg, HRB 76048 | Ust.Ident-Nr.:DE208833022 ___ OpenIndiana-discuss mailing list OpenIndiana-discuss@openindiana.org http://openindiana.org/mailman/listinfo/openindiana-discuss
Re: [OpenIndiana-discuss] OT: T3-1 ILOM complaining about unrecognized chassis
Do you have access to MOS (My Oracle Support) If not call the Oracle Support Hotline +49 0180.2000.170 provide the Serial Number and if you are aware of your Oracle Support Contract Support Number, provide this too. Cheers and Good luck. Bernd Helber ___ OpenIndiana-discuss mailing list OpenIndiana-discuss@openindiana.org http://openindiana.org/mailman/listinfo/openindiana-discuss
Re: [OpenIndiana-discuss] OT: T3-1 ILOM complaining about unrecognized chassis
The chassis id is coded in a board located behind the front pannel. Perhaps something disconnected ? Am 07.11.13 schrieb Stefan Müller-Wilken : > Hi Bernd, > > thanks for your suggestions. Our local dealer's tech supporter is not > available today and I'd be happy not to have to wait till tomorrow if that's > possible. Nothing I can do prior to opening a support case? > > Cheers > Stefan > > > Acando GmbH, Millerntorplatz 1, 20359 Hamburg, Germany | Geschäftsführer: > Guido Ahle | Amtsgericht Hamburg, HRB 76048 | Ust.Ident-Nr.:DE208833022 > ___ > OpenIndiana-discuss mailing list > OpenIndiana-discuss@openindiana.org > http://openindiana.org/mailman/listinfo/openindiana-discuss > > ___ OpenIndiana-discuss mailing list OpenIndiana-discuss@openindiana.org http://openindiana.org/mailman/listinfo/openindiana-discuss
[OpenIndiana-discuss] OT: T3-1 ILOM complaining about unrecognized chassis
Hi Bernd, thanks for your suggestions. Our local dealer's tech supporter is not available today and I'd be happy not to have to wait till tomorrow if that's possible. Nothing I can do prior to opening a support case? Cheers Stefan Acando GmbH, Millerntorplatz 1, 20359 Hamburg, Germany | Geschäftsführer: Guido Ahle | Amtsgericht Hamburg, HRB 76048 | Ust.Ident-Nr.:DE208833022 ___ OpenIndiana-discuss mailing list OpenIndiana-discuss@openindiana.org http://openindiana.org/mailman/listinfo/openindiana-discuss
Re: [OpenIndiana-discuss] OT: T3-1 ILOM complaining about unrecognized chassis
Hi, firstly, open a Case at Oracle. Secondly check the Oracle Document Page for Hardware Isssues regarding T4-1 if possible, login as eis installer or root. Reset the SP, if thats not succesful, run the SP in Service mode, Oracle/SUN will provide a Password to get Access to the Service Mode. Cleanup the Warnings reset the SP again. If thats not the solution, check for an Update for the LOM, flash the SP and clean this up again. Kind regards. ___ OpenIndiana-discuss mailing list OpenIndiana-discuss@openindiana.org http://openindiana.org/mailman/listinfo/openindiana-discuss
[OpenIndiana-discuss] OT: T3-1 ILOM complaining about unrecognized chassis
Hi all, I know this is off-topic on OI-discuss but maybe someone has an idea. Following our discussion from last month about going with onboard SAS controllers on the T3-1, I moved the SAS backplane plugs from the PCIe HBA to the onboard sockets. After switching the box on again, the ILOM now complains about an unrecognized chassis: "This module is installed in an unknown or unsupported chassis. You must upgrade the firmware to a newer version that supports this chassis." Say what?! Even stranger, even after putting the SAS plugs back into the PCIe HBA, the message remains. Anyone an idea how to proceed? Cheers Stefan Acando GmbH, Millerntorplatz 1, 20359 Hamburg, Germany | Geschäftsführer: Guido Ahle | Amtsgericht Hamburg, HRB 76048 | Ust.Ident-Nr.:DE208833022 ___ OpenIndiana-discuss mailing list OpenIndiana-discuss@openindiana.org http://openindiana.org/mailman/listinfo/openindiana-discuss
