Re: [openstack-dev] [nova][vmware] need help triaging a vmware driver bug

2018-08-29 Thread melanie witt

On Wed, 29 Aug 2018 13:59:26 +0300, Radoslav Gerganov wrote:

On 23.08.2018 23:27, melanie witt wrote:

So, I think we could add something to the launchpad bug template to link to a doc that explains 
tips about reporting VMware related bugs. I suggest linking to a doc because the bug template 
is already really long and looks like it would be best to have something short, like, "For 
tips on reporting VMware virt driver bugs, see this doc: " and provide a link 
to, for example, a openstack wiki about the VMware virt driver (is there one?). The question 
is, where can we put the doc? Wiki? Or maybe here at the bottom [1]? Let me know what you think.


Sorry for the late reply, I was on PTO last week.  I have posted a patch which adds a 
"Troubleshooting" section to the VMware documentation in Nova:

https://review.openstack.org/#/c/597446

If this is OK then we can add a link to this particular paragraph in the bug 
template.


Thanks, Rado. The doc patch has merged and the change propagated to the 
published docs, so I've added a link to it in the bug template.


Cheers,
-melanie




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Re: [openstack-dev] [nova][vmware] need help triaging a vmware driver bug

2018-08-29 Thread Radoslav Gerganov

On 23.08.2018 23:27, melanie witt wrote:


So, I think we could add something to the launchpad bug template to link to a doc that explains 
tips about reporting VMware related bugs. I suggest linking to a doc because the bug template 
is already really long and looks like it would be best to have something short, like, "For 
tips on reporting VMware virt driver bugs, see this doc: " and provide a link 
to, for example, a openstack wiki about the VMware virt driver (is there one?). The question 
is, where can we put the doc? Wiki? Or maybe here at the bottom [1]? Let me know what you think.



Sorry for the late reply, I was on PTO last week.  I have posted a patch which adds a 
"Troubleshooting" section to the VMware documentation in Nova:

https://review.openstack.org/#/c/597446

If this is OK then we can add a link to this particular paragraph in the bug 
template.

Thanks,
Rado

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Re: [openstack-dev] [nova][vmware] need help triaging a vmware driver bug

2018-08-23 Thread melanie witt

On Fri, 17 Aug 2018 10:50:30 +0300, Radoslav Gerganov wrote:

Hi,

On 17.08.2018 04:10, melanie witt wrote:


Can anyone help triage this bug?



I have requested more info from the person who submitted this and provided some 
tips how to correlate nova-compute logs to vCenter logs in order to better 
understand what went wrong.
Would it be possible to include this kind of information in the Launchpad bug 
template for VMware related bugs?


Thank you for your help, Rado.

So, I think we could add something to the launchpad bug template to link 
to a doc that explains tips about reporting VMware related bugs. I 
suggest linking to a doc because the bug template is already really long 
and looks like it would be best to have something short, like, "For tips 
on reporting VMware virt driver bugs, see this doc: " and provide 
a link to, for example, a openstack wiki about the VMware virt driver 
(is there one?). The question is, where can we put the doc? Wiki? Or 
maybe here at the bottom [1]? Let me know what you think.


-melanie

[1] 
https://docs.openstack.org/nova/latest/admin/configuration/hypervisor-vmware.html






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Re: [openstack-dev] [nova][vmware] need help triaging a vmware driver bug

2018-08-17 Thread Radoslav Gerganov

Hi,

On 17.08.2018 04:10, melanie witt wrote:


Can anyone help triage this bug?



I have requested more info from the person who submitted this and provided some 
tips how to correlate nova-compute logs to vCenter logs in order to better 
understand what went wrong.
Would it be possible to include this kind of information in the Launchpad bug 
template for VMware related bugs?

Thanks,
Rado

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[openstack-dev] [nova][vmware] need help triaging a vmware driver bug

2018-08-16 Thread melanie witt

Hello VMware peeps,

I've been trying to triage a bug in New status for the VMware driver 
without success:


https://bugs.launchpad.net/nova/+bug/1744182 - can not create instance 
when using vmware nova driver


I tend to think the problem is not related to nova because the instance 
create fails with a message that sounds related to the VMware backend:


2018-01-18 06:40:01.738 7 ERROR nova.compute.manager 
[req-bc40738a-a3ee-4d9c-bd67-32e6fb32df08 
32e0ed602bc549f48f7caf401420b628 7179dd1be7ef4cf2906b41b97970a0f6 - 
default default] [instance: b4b7cabe-f78b-40d9-8856-3b6c213efd73] 
Instance failed to spawn: VimFaultException: An error occurred during 
host configuration.

Faults: ['PlatformConfigFault']

And VMware CI has been running in the gate and successfully creating 
instances during the tempest tests.


Can anyone help triage this bug?

Thanks in advance.

Best,
-melanie

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