[opensuse] No hard disks were found - 10.3 install

[Mike Grau]

Hello.

I have a Dell Poweredge 2850 with a MegaRAID 518 PERC 4/DC Raid
controller. Opensuse 10.2 installed on this machine without a hitch.

However, when I try to install 10.3, I get to the point where the
install process is analyzing the system and it reports, "Error no hard
disks were found for the installation. Please check your hardware."

The only thing unusual prior to this is when modules are being loaded,
the "loading megaraid_mbox" takes forever (3 minutes or more), but
finally does appear to load and no errors are displayed. I don't know if
this takes so long because the disks weren't seen, or if the hard disk
can't be found because of a problem with the megaraid driver.

Pointers? I'm pretty much a newbie a troubleshooting this kind of thing.
All my previous installs have pretty much been trouble free.

Thanks!
-- Mike
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Re: [opensuse] No hard disks were found - 10.3 install

[Matthew Stringer]

On Thursday 15 November 2007 16:41:57 Mike Grau wrote:
> Hello.
>
> I have a Dell Poweredge 2850 with a MegaRAID 518 PERC 4/DC Raid
> controller. Opensuse 10.2 installed on this machine without a hitch.
>
> However, when I try to install 10.3, I get to the point where the
> install process is analyzing the system and it reports, "Error no hard
> disks were found for the installation. Please check your hardware."
>
> The only thing unusual prior to this is when modules are being loaded,
> the "loading megaraid_mbox" takes forever (3 minutes or more), but
> finally does appear to load and no errors are displayed. I don't know if
> this takes so long because the disks weren't seen, or if the hard disk
> can't be found because of a problem with the megaraid driver.
>
> Pointers? I'm pretty much a newbie a troubleshooting this kind of thing.
> All my previous installs have pretty much been trouble free.
>
> Thanks!
> -- Mike

Not that it helps you I've installed 10.3 on dozens of these servers without a 
hitch.

If you change terminal and do an lsmod are the modules loaded?


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Re: [opensuse] No hard disks were found - 10.3 install

[Jose]

I had a similar problem installing ESX on a compaq server, problem was 
that the controller board was not compatible with the drivers loaded on 
their distro, and there was no driver to fix it, yours sounds more like 
a corrupted iso, also got something like your problem, once I 
redownloaded from another server than the original when I got suse, the 
thing went back to normal


Matthew Stringer wrote:

On Thursday 15 November 2007 16:41:57 Mike Grau wrote:
  

Hello.

I have a Dell Poweredge 2850 with a MegaRAID 518 PERC 4/DC Raid
controller. Opensuse 10.2 installed on this machine without a hitch.

However, when I try to install 10.3, I get to the point where the
install process is analyzing the system and it reports, "Error no hard
disks were found for the installation. Please check your hardware."

The only thing unusual prior to this is when modules are being loaded,
the "loading megaraid_mbox" takes forever (3 minutes or more), but
finally does appear to load and no errors are displayed. I don't know if
this takes so long because the disks weren't seen, or if the hard disk
can't be found because of a problem with the megaraid driver.

Pointers? I'm pretty much a newbie a troubleshooting this kind of thing.
All my previous installs have pretty much been trouble free.

Thanks!
-- Mike



Not that it helps you I've installed 10.3 on dozens of these servers without a 
hitch.


If you change terminal and do an lsmod are the modules loaded?


  

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Re: [opensuse] No hard disks were found - 10.3 install

[Mike Grau]

> 
> Not that it helps you I've installed 10.3 on dozens of these servers without 
> a 
> hitch.
> 
> If you change terminal and do an lsmod are the modules loaded?
> 
> 

The installer's menu item "list loaded modules" lists both expected modules:

LSI Logic Management Module
LSI Logic MegaRAID Mailbox

Although the downloaded DVD iso MD5SUM checked out, I did burn the DVD
over a NFS mount. Perhaps that's not a good idea? Perhaps, as Jose
suggested, the iso is corrupt. I'll download and burn a new DVD and see
how that goes.
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Re: [opensuse] No hard disks were found - 10.3 install

[Don Raboud]

On Thursday 15 November 2007 12:36, Mike Grau wrote:
> Although the downloaded DVD iso MD5SUM checked out, I did burn the DVD
> over a NFS mount. Perhaps that's not a good idea? Perhaps, as Jose
> suggested, the iso is corrupt. I'll download and burn a new DVD and see
> how that goes.

Since the md5sum of the iso checked out, it seems like the download went OK, 
although the burning process might not have.  Rather than burn a new disk, 
there is (was?) an option during the installation to check the installation 
media.  Did you try this?

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Re: [opensuse] No hard disks were found - 10.3 install

[Mike Grau]

On 11/15/2007 01:55 PM the voices made Don Raboud write:
> On Thursday 15 November 2007 12:36, Mike Grau wrote:
>> Although the downloaded DVD iso MD5SUM checked out, I did burn the DVD
>> over a NFS mount. Perhaps that's not a good idea? Perhaps, as Jose
>> suggested, the iso is corrupt. I'll download and burn a new DVD and see
>> how that goes.
> 
> Since the md5sum of the iso checked out, it seems like the download went OK, 
> although the burning process might not have.  Rather than burn a new disk, 
> there is (was?) an option during the installation to check the installation 
> media.  Did you try this?
> 

I thought I had, but evidently not. The md5sum fails for the DVD. I've
confirmed that the iso on disk does pass the md5sum though. I'll re-burn
the DVD (used K3b) and see if that corrects the problem.
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Re: [opensuse] No hard disks were found - 10.3 install

[James Knott]

Don Raboud wrote:
> On Thursday 15 November 2007 12:36, Mike Grau wrote:
>   
>> Although the downloaded DVD iso MD5SUM checked out, I did burn the DVD
>> over a NFS mount. Perhaps that's not a good idea? Perhaps, as Jose
>> suggested, the iso is corrupt. I'll download and burn a new DVD and see
>> how that goes.
>> 
>
> Since the md5sum of the iso checked out, it seems like the download went OK, 
> although the burning process might not have.  Rather than burn a new disk, 
> there is (was?) an option during the installation to check the installation 
> media.  Did you try this?
>
>   
It's still there and you can also do it with any working SUSE system.


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Re: [opensuse] No hard disks were found - 10.3 install

[Hans defaber]

Hello Mathew,
I recognize the problem. I upgraded/installed 3 systems, the first 2 installed
with no problem. The third, which has a HPT370 raid diskcontroller ended up at
the same point as yours with exactly the same error. I found no solution for 
this.
It looks to me that something is wrong in the istallation kit.
In the load of the kernel from cd my hpt370 is recognized but not used.
At the end I decided to hold this (old) server on suse 10.2 until there is a
new installation kit.
Hans


Matthew Stringer schreef::
> On Thursday 15 November 2007 16:41:57 Mike Grau wrote:
>> Hello.
>>
>> I have a Dell Poweredge 2850 with a MegaRAID 518 PERC 4/DC Raid
>> controller. Opensuse 10.2 installed on this machine without a hitch.
>>
>> However, when I try to install 10.3, I get to the point where the
>> install process is analyzing the system and it reports, "Error no hard
>> disks were found for the installation. Please check your hardware."
>>
>> The only thing unusual prior to this is when modules are being loaded,
>> the "loading megaraid_mbox" takes forever (3 minutes or more), but
>> finally does appear to load and no errors are displayed. I don't know if
>> this takes so long because the disks weren't seen, or if the hard disk
>> can't be found because of a problem with the megaraid driver.
>>
>> Pointers? I'm pretty much a newbie a troubleshooting this kind of thing.
>> All my previous installs have pretty much been trouble free.
>>
>> Thanks!
>> -- Mike
> 

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