I just submitted OEM feedback

2001-11-09 Thread Boivin, Patrice J

FYI,

I just submitted feedback to Oracle re. their OEM 2.2. product.

So far I have had to rebuild the repository three times.  With fifteen
servers, this is a major hassle.  We have Oracle on NT, on Tru64 UNIX, and a
mix of versions:  7.3.4.4 (on Tru64 in the process of being upgraded) and
8.1.7.2.1 (on NT).  I had at least thirty events configured, and planned to
try using jobs.  Not going to happen for a while yet...

Oracle Support and I have been dancing around for weeks now, they absolutely
refuse to tell me how to clean up the repository without having to rebuild
it.  Instead they just give me the same procedure to clean up the agent
directories, etc. but the problem is not at the remote hosts, it is in the
repository.

The problem I ran into is twofold.

1)  The OEM repository reported a referential integrity error, some
records in a child table do not have corresponding entries in their parent
table.  This is a repository corruption problem, has nothing to do with the
agents on remote hosts.
2)  I have a number of events stuck in de-registration pending mode,
which prevents me from de-registering the events and removing the nodes from
the Navigation pane.

Yes, I have shut down the agents, removed all the files in the /agent
directories, shut down the console, stopped and restarted the management
server, but the events are still there.

I asked them to build into the next version of the OEM a utility that can
scan the repository, look for bad entries, and remove them.

There is no need to force people to spend hours rebuilding the repository
and re-configuring everything just because of a few events being stuck in
de-registration pending mode.

If anyone else has encountered this problem and know a way to clean up the
repository without having to rebuild it, please let me know, I would
appreciate it.


Other problems so far with the OEM:

-   The Oracle Expert this morning declared it cannot log into the
Oracle Management Server, even though I can start up a console.  The error I
get is: org.omg.CORBA.NO_IMPLEMENT[completed=MAYBE].  I haven't looked in
MetaLink yet, will do that.  One more problem to look up re. the OEM.
-   The Forms listener event does not communicate properly with the
Forms Server.  
-   The Change Manager does not see tablespaces, tables, indexes from
one of my NT servers (8.1.7.2.1).  Oracle Support could not reproduce the
problem.  Next thing for me to try:  rebuild the three databases on that
machine, to see if that will fix the problem.  Something I would rather not
do.
-   The agent on my Tru64 UNIX server cannot talk to the databases on
that machine, Oracle Support told me that there is probably a problem with
the agent and they suggested I upgrade.  We are upgrading that server soon,
so I only used the node and TNS Listener events for the groups pane.  The
events for db up/down against this machine are stuck in de-registration
pending mode.


Finally, a funny anecdote:  yesterday I ran the Oracle Expert against one of
the three databases on that NT server I mentioned above.  The Oracle Expert
as part of its recommendations told me to take non-system objects out of the
SYSTEM tablespace.  All these objects were created when the databases were
created, using Oracle's own GUI tools.  I moved them out of there this
morning using the script generated by the Oracle Expert, which was nice.

If you find any problems with the OEM, I encourage you to submit them with
Oracle.

I am starting to think now that I should go into the repository manually and
clean up the tables with invalid records.

Regards,
Patrice Boivin
Systems Analyst (Oracle Certified DBA)

Systems Admin  Operations | Admin. et Exploit. des systèmes
Technology Services| Services technologiques
Informatics Branch | Direction de l'informatique 
Maritimes Region, DFO  | Région des Maritimes, MPO

E-Mail: [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] 

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RE: I just submitted OEM feedback

2001-11-09 Thread Mohan, Ross

Bad RI?  Unhandled, hanging events?

This is a tool that people use? 

Boy, and i was *just* starting
to consider reviewing it again...

*sigh*..

Thanks, Patrice. Great post. Truly helpful.

ross

-Original Message-
Sent: Friday, November 09, 2001 10:10 AM
To: Multiple recipients of list ORACLE-L


FYI,

I just submitted feedback to Oracle re. their OEM 2.2. product.

So far I have had to rebuild the repository three times.  With fifteen
servers, this is a major hassle.  We have Oracle on NT, on Tru64 UNIX, and a
mix of versions:  7.3.4.4 (on Tru64 in the process of being upgraded) and
8.1.7.2.1 (on NT).  I had at least thirty events configured, and planned to
try using jobs.  Not going to happen for a while yet...

Oracle Support and I have been dancing around for weeks now, they absolutely
refuse to tell me how to clean up the repository without having to rebuild
it.  Instead they just give me the same procedure to clean up the agent
directories, etc. but the problem is not at the remote hosts, it is in the
repository.

The problem I ran into is twofold.

1)  The OEM repository reported a referential integrity error, some
records in a child table do not have corresponding entries in their parent
table.  This is a repository corruption problem, has nothing to do with the
agents on remote hosts.
2)  I have a number of events stuck in de-registration pending mode,
which prevents me from de-registering the events and removing the nodes from
the Navigation pane.

Yes, I have shut down the agents, removed all the files in the /agent
directories, shut down the console, stopped and restarted the management
server, but the events are still there.

I asked them to build into the next version of the OEM a utility that can
scan the repository, look for bad entries, and remove them.

There is no need to force people to spend hours rebuilding the repository
and re-configuring everything just because of a few events being stuck in
de-registration pending mode.

If anyone else has encountered this problem and know a way to clean up the
repository without having to rebuild it, please let me know, I would
appreciate it.


Other problems so far with the OEM:

-   The Oracle Expert this morning declared it cannot log into the
Oracle Management Server, even though I can start up a console.  The error I
get is: org.omg.CORBA.NO_IMPLEMENT[completed=MAYBE].  I haven't looked in
MetaLink yet, will do that.  One more problem to look up re. the OEM.
-   The Forms listener event does not communicate properly with the
Forms Server.  
-   The Change Manager does not see tablespaces, tables, indexes from
one of my NT servers (8.1.7.2.1).  Oracle Support could not reproduce the
problem.  Next thing for me to try:  rebuild the three databases on that
machine, to see if that will fix the problem.  Something I would rather not
do.
-   The agent on my Tru64 UNIX server cannot talk to the databases on
that machine, Oracle Support told me that there is probably a problem with
the agent and they suggested I upgrade.  We are upgrading that server soon,
so I only used the node and TNS Listener events for the groups pane.  The
events for db up/down against this machine are stuck in de-registration
pending mode.


Finally, a funny anecdote:  yesterday I ran the Oracle Expert against one of
the three databases on that NT server I mentioned above.  The Oracle Expert
as part of its recommendations told me to take non-system objects out of the
SYSTEM tablespace.  All these objects were created when the databases were
created, using Oracle's own GUI tools.  I moved them out of there this
morning using the script generated by the Oracle Expert, which was nice.

If you find any problems with the OEM, I encourage you to submit them with
Oracle.

I am starting to think now that I should go into the repository manually and
clean up the tables with invalid records.

Regards,
Patrice Boivin
Systems Analyst (Oracle Certified DBA)

Systems Admin  Operations | Admin. et Exploit. des systèmes
Technology Services| Services technologiques
Informatics Branch | Direction de l'informatique 
Maritimes Region, DFO  | Région des Maritimes, MPO

E-Mail: [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] 

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RE: I just submitted OEM feedback

2001-11-09 Thread Kimberly Smith

Actually, I am not having any issues.  My only issue
with the tool is I cannot page someone else if I don't
fix the problem but we are just going to direct the pages
to Unicenter and leave it at that.  Also, you cannot
set a priority level.  For example, there are times where
I just want an email instead of a page but everything
is an emergency in its mind.

-Original Message-
Sent: Friday, November 09, 2001 8:26 AM
To: Multiple recipients of list ORACLE-L


Bad RI?  Unhandled, hanging events?

This is a tool that people use? 

Boy, and i was *just* starting
to consider reviewing it again...

*sigh*..

Thanks, Patrice. Great post. Truly helpful.

ross

-Original Message-
Sent: Friday, November 09, 2001 10:10 AM
To: Multiple recipients of list ORACLE-L


FYI,

I just submitted feedback to Oracle re. their OEM 2.2. product.

So far I have had to rebuild the repository three times.  With fifteen
servers, this is a major hassle.  We have Oracle on NT, on Tru64 UNIX, and a
mix of versions:  7.3.4.4 (on Tru64 in the process of being upgraded) and
8.1.7.2.1 (on NT).  I had at least thirty events configured, and planned to
try using jobs.  Not going to happen for a while yet...

Oracle Support and I have been dancing around for weeks now, they absolutely
refuse to tell me how to clean up the repository without having to rebuild
it.  Instead they just give me the same procedure to clean up the agent
directories, etc. but the problem is not at the remote hosts, it is in the
repository.

The problem I ran into is twofold.

1)  The OEM repository reported a referential integrity error, some
records in a child table do not have corresponding entries in their parent
table.  This is a repository corruption problem, has nothing to do with the
agents on remote hosts.
2)  I have a number of events stuck in de-registration pending mode,
which prevents me from de-registering the events and removing the nodes from
the Navigation pane.

Yes, I have shut down the agents, removed all the files in the /agent
directories, shut down the console, stopped and restarted the management
server, but the events are still there.

I asked them to build into the next version of the OEM a utility that can
scan the repository, look for bad entries, and remove them.

There is no need to force people to spend hours rebuilding the repository
and re-configuring everything just because of a few events being stuck in
de-registration pending mode.

If anyone else has encountered this problem and know a way to clean up the
repository without having to rebuild it, please let me know, I would
appreciate it.


Other problems so far with the OEM:

-   The Oracle Expert this morning declared it cannot log into the
Oracle Management Server, even though I can start up a console.  The error I
get is: org.omg.CORBA.NO_IMPLEMENT[completed=MAYBE].  I haven't looked in
MetaLink yet, will do that.  One more problem to look up re. the OEM.
-   The Forms listener event does not communicate properly with the
Forms Server.  
-   The Change Manager does not see tablespaces, tables, indexes from
one of my NT servers (8.1.7.2.1).  Oracle Support could not reproduce the
problem.  Next thing for me to try:  rebuild the three databases on that
machine, to see if that will fix the problem.  Something I would rather not
do.
-   The agent on my Tru64 UNIX server cannot talk to the databases on
that machine, Oracle Support told me that there is probably a problem with
the agent and they suggested I upgrade.  We are upgrading that server soon,
so I only used the node and TNS Listener events for the groups pane.  The
events for db up/down against this machine are stuck in de-registration
pending mode.


Finally, a funny anecdote:  yesterday I ran the Oracle Expert against one of
the three databases on that NT server I mentioned above.  The Oracle Expert
as part of its recommendations told me to take non-system objects out of the
SYSTEM tablespace.  All these objects were created when the databases were
created, using Oracle's own GUI tools.  I moved them out of there this
morning using the script generated by the Oracle Expert, which was nice.

If you find any problems with the OEM, I encourage you to submit them with
Oracle.

I am starting to think now that I should go into the repository manually and
clean up the tables with invalid records.

Regards,
Patrice Boivin
Systems Analyst (Oracle Certified DBA)

Systems Admin  Operations | Admin. et Exploit. des systèmes
Technology Services| Services technologiques
Informatics Branch | Direction de l'informatique 
Maritimes Region, DFO  | Région des Maritimes, MPO

E-Mail: [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] 

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RE: I just submitted OEM feedback

2001-11-09 Thread Boivin, Patrice J

Oracle Support called me, I resolved the events stuck in de-registration
mode.

There was a misunderstanding, they were telling me in writing that I had to
shut down the agents on the nodes, and then remove the nodes.

I thought that meant I had to do it for ALL the nodes, not just the ones
with the bad events.

Good thing they called me, sometimes person-to-person communication is
better than just Web TARs.

Regards,
Patrice Boivin
Systems Analyst (Oracle Certified DBA)

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Re: I just submitted OEM feedback

2001-11-09 Thread Brian McGraw

I agree.  Too bad you have to pitch a fit these days to get that personal
communication.

Boivin, Patrice J wrote:

 Oracle Support called me, I resolved the events stuck in de-registration
 mode.

 There was a misunderstanding, they were telling me in writing that I had to
 shut down the agents on the nodes, and then remove the nodes.

 I thought that meant I had to do it for ALL the nodes, not just the ones
 with the bad events.

 Good thing they called me, sometimes person-to-person communication is
 better than just Web TARs.

 Regards,
 Patrice Boivin
 Systems Analyst (Oracle Certified DBA)

 --
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RE: I just submitted OEM feedback

2001-11-09 Thread Mohan, Ross

still, Patrice, reboot the agents is not the way this should be
handled. 

That's very old-school Microsofty...

-Original Message-
Sent: Friday, November 09, 2001 11:53 AM
To: Multiple recipients of list ORACLE-L


Oracle Support called me, I resolved the events stuck in de-registration
mode.

There was a misunderstanding, they were telling me in writing that I had to
shut down the agents on the nodes, and then remove the nodes.

I thought that meant I had to do it for ALL the nodes, not just the ones
with the bad events.

Good thing they called me, sometimes person-to-person communication is
better than just Web TARs.

Regards,
Patrice Boivin
Systems Analyst (Oracle Certified DBA)







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RE: I just submitted OEM feedback

2001-11-09 Thread Boivin, Patrice J

Not 30, about half that.

That can't be a big setup!

What do banks and multinational coporations do, if 15 servers is a big
setup?

Regards,
Patrice Boivin
Systems Analyst (Oracle Certified DBA)
-Original Message-
From:   Mohan, Ross [SMTP:[EMAIL PROTECTED]]
Sent:   Friday, November 09, 2001 1:06 PM
To: Multiple recipients of list ORACLE-L
Subject:RE: I just submitted OEM feedback

KS - 

what is the size of the environment that you are using 
OEM to monitor?

Patrice has it on 30 odd servers, across several OSes, with
double digit events set...a biggish layout, methinks. Me, I'd
have a 'baby' install at first...a few instances under one
unix OS. I guess it would likely be pretty quiet

Best, 

- RM (still struggling on 5.7's :-) )


-Original Message-
Sent: Friday, November 09, 2001 11:47 AM
To: Multiple recipients of list ORACLE-L


Actually, I am not having any issues.  My only issue
with the tool is I cannot page someone else if I don't
fix the problem but we are just going to direct the pages
to Unicenter and leave it at that.  Also, you cannot
set a priority level.  For example, there are times where
I just want an email instead of a page but everything
is an emergency in its mind.

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RE: I just submitted OEM feedback

2001-11-09 Thread Kimberly Smith

I don't know about this one.  A couple of months ago I would agree but
lately when I open a Metalink tar I always get a phone call.  Even when I 
don't really need one.  I am rarely at my desk to get it but they leave
a very nice voice mail.  

As much as I like to complain about Oracle Support (actually I could have
stopped after complain) I feel they are making strides in providing better
support.
They do deal with a lot of people asking questions that they could easily
have gotten the answer out of book from and that is not really what Oracle
Support was meant for.  The ability to search the books online has been 
improved and there is really no excuse.  So when you get delays in responses
from Oracle think of all the lazy folks that got to them before you that
they
have to deal with.  

-Original Message-
Sent: Friday, November 09, 2001 9:13 AM
To: Multiple recipients of list ORACLE-L


I agree.  Too bad you have to pitch a fit these days to get that personal
communication.

Boivin, Patrice J wrote:

 Oracle Support called me, I resolved the events stuck in de-registration
 mode.

 There was a misunderstanding, they were telling me in writing that I had
to
 shut down the agents on the nodes, and then remove the nodes.

 I thought that meant I had to do it for ALL the nodes, not just the ones
 with the bad events.

 Good thing they called me, sometimes person-to-person communication is
 better than just Web TARs.

 Regards,
 Patrice Boivin
 Systems Analyst (Oracle Certified DBA)

 --
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 --
 Author: Boivin, Patrice J
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RE: I just submitted OEM feedback

2001-11-09 Thread Mohan, Ross

OOPS!  Got the EVENT count and the SERVER count confused.

thx

-Original Message-
Sent: Friday, November 09, 2001 12:37 PM
To: Multiple recipients of list ORACLE-L


Not 30, about half that.

That can't be a big setup!

What do banks and multinational coporations do, if 15 servers is a big
setup?
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Re: I just submitted OEM feedback

2001-11-09 Thread Jared Still


Patrice,

You're reinforcing my already low opinion of OEM.

At a previous job we had one very competent DBA that
spent quite a bit of time on OEM, and it would never
work properly.

I'm still sold on homebrew monitoring, in Perl, ksh, or
whatever you're comfortable with.

One tool that I thought was impressive was BMC Patrol.  Anything
you could think of, it already did.  Quite expensive and difficult
to install I understand.  Never got the opportunity to use it.

Jared

On Friday 09 November 2001 07:10, Boivin, Patrice J wrote:
 FYI,

 I just submitted feedback to Oracle re. their OEM 2.2. product.

 So far I have had to rebuild the repository three times.  With fifteen
 servers, this is a major hassle.  We have Oracle on NT, on Tru64 UNIX, and
 a mix of versions:  7.3.4.4 (on Tru64 in the process of being upgraded) and
 8.1.7.2.1 (on NT).  I had at least thirty events configured, and planned to
 try using jobs.  Not going to happen for a while yet...

 Oracle Support and I have been dancing around for weeks now, they
 absolutely refuse to tell me how to clean up the repository without having
 to rebuild it.  Instead they just give me the same procedure to clean up
 the agent directories, etc. but the problem is not at the remote hosts, it
 is in the repository.

 The problem I ran into is twofold.

 1)The OEM repository reported a referential integrity error, some
 records in a child table do not have corresponding entries in their parent
 table.  This is a repository corruption problem, has nothing to do with the
 agents on remote hosts.
 2)I have a number of events stuck in de-registration pending mode,
 which prevents me from de-registering the events and removing the nodes
 from the Navigation pane.

 Yes, I have shut down the agents, removed all the files in the /agent
 directories, shut down the console, stopped and restarted the management
 server, but the events are still there.

 I asked them to build into the next version of the OEM a utility that can
 scan the repository, look for bad entries, and remove them.

 There is no need to force people to spend hours rebuilding the repository
 and re-configuring everything just because of a few events being stuck in
 de-registration pending mode.

 If anyone else has encountered this problem and know a way to clean up the
 repository without having to rebuild it, please let me know, I would
 appreciate it.


 Other problems so far with the OEM:

 - The Oracle Expert this morning declared it cannot log into the
 Oracle Management Server, even though I can start up a console.  The error
 I get is: org.omg.CORBA.NO_IMPLEMENT[completed=MAYBE].  I haven't looked in
 MetaLink yet, will do that.  One more problem to look up re. the OEM. -   The
 Forms listener event does not communicate properly with the
 Forms Server.
 - The Change Manager does not see tablespaces, tables, indexes from
 one of my NT servers (8.1.7.2.1).  Oracle Support could not reproduce the
 problem.  Next thing for me to try:  rebuild the three databases on that
 machine, to see if that will fix the problem.  Something I would rather not
 do.
 - The agent on my Tru64 UNIX server cannot talk to the databases on
 that machine, Oracle Support told me that there is probably a problem with
 the agent and they suggested I upgrade.  We are upgrading that server soon,
 so I only used the node and TNS Listener events for the groups pane.  The
 events for db up/down against this machine are stuck in de-registration
 pending mode.


 Finally, a funny anecdote:  yesterday I ran the Oracle Expert against one
 of the three databases on that NT server I mentioned above.  The Oracle
 Expert as part of its recommendations told me to take non-system objects
 out of the SYSTEM tablespace.  All these objects were created when the
 databases were created, using Oracle's own GUI tools.  I moved them out of
 there this morning using the script generated by the Oracle Expert, which
 was nice.

 If you find any problems with the OEM, I encourage you to submit them with
 Oracle.

 I am starting to think now that I should go into the repository manually
 and clean up the tables with invalid records.

 Regards,
 Patrice Boivin
 Systems Analyst (Oracle Certified DBA)

 Systems Admin  Operations | Admin. et Exploit. des systèmes
 Technology Services| Services technologiques
 Informatics Branch | Direction de l'informatique
 Maritimes Region, DFO  | Région des Maritimes, MPO

 E-Mail: [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]
-- 
Please see the official ORACLE-L FAQ: http://www.orafaq.com
-- 
Author: Jared Still
  INET: [EMAIL PROTECTED]

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To REMOVE yourself from this mailing list, send an E-Mail message
to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and 

RE: I just submitted OEM feedback

2001-11-09 Thread Kimberly Smith

Not familiar with BMC Patrol but I like I/Watch from
Quest Software.  I believe they are pretty similar though,
especially in price.

-Original Message-
Sent: Friday, November 09, 2001 12:55 PM
To: Multiple recipients of list ORACLE-L



Patrice,

You're reinforcing my already low opinion of OEM.

At a previous job we had one very competent DBA that
spent quite a bit of time on OEM, and it would never
work properly.

I'm still sold on homebrew monitoring, in Perl, ksh, or
whatever you're comfortable with.

One tool that I thought was impressive was BMC Patrol.  Anything
you could think of, it already did.  Quite expensive and difficult
to install I understand.  Never got the opportunity to use it.

Jared

On Friday 09 November 2001 07:10, Boivin, Patrice J wrote:
 FYI,

 I just submitted feedback to Oracle re. their OEM 2.2. product.

 So far I have had to rebuild the repository three times.  With fifteen
 servers, this is a major hassle.  We have Oracle on NT, on Tru64 UNIX, and
 a mix of versions:  7.3.4.4 (on Tru64 in the process of being upgraded)
and
 8.1.7.2.1 (on NT).  I had at least thirty events configured, and planned
to
 try using jobs.  Not going to happen for a while yet...

 Oracle Support and I have been dancing around for weeks now, they
 absolutely refuse to tell me how to clean up the repository without having
 to rebuild it.  Instead they just give me the same procedure to clean up
 the agent directories, etc. but the problem is not at the remote hosts, it
 is in the repository.

 The problem I ran into is twofold.

 1)The OEM repository reported a referential integrity error, some
 records in a child table do not have corresponding entries in their parent
 table.  This is a repository corruption problem, has nothing to do with
the
 agents on remote hosts.
 2)I have a number of events stuck in de-registration pending mode,
 which prevents me from de-registering the events and removing the nodes
 from the Navigation pane.

 Yes, I have shut down the agents, removed all the files in the /agent
 directories, shut down the console, stopped and restarted the management
 server, but the events are still there.

 I asked them to build into the next version of the OEM a utility that can
 scan the repository, look for bad entries, and remove them.

 There is no need to force people to spend hours rebuilding the repository
 and re-configuring everything just because of a few events being stuck in
 de-registration pending mode.

 If anyone else has encountered this problem and know a way to clean up the
 repository without having to rebuild it, please let me know, I would
 appreciate it.


 Other problems so far with the OEM:

 - The Oracle Expert this morning declared it cannot log into the
 Oracle Management Server, even though I can start up a console.  The error
 I get is: org.omg.CORBA.NO_IMPLEMENT[completed=MAYBE].  I haven't looked
in
 MetaLink yet, will do that.  One more problem to look up re. the OEM. -
The
 Forms listener event does not communicate properly with the
 Forms Server.
 - The Change Manager does not see tablespaces, tables, indexes from
 one of my NT servers (8.1.7.2.1).  Oracle Support could not reproduce the
 problem.  Next thing for me to try:  rebuild the three databases on that
 machine, to see if that will fix the problem.  Something I would rather
not
 do.
 - The agent on my Tru64 UNIX server cannot talk to the databases on
 that machine, Oracle Support told me that there is probably a problem with
 the agent and they suggested I upgrade.  We are upgrading that server
soon,
 so I only used the node and TNS Listener events for the groups pane.  The
 events for db up/down against this machine are stuck in de-registration
 pending mode.


 Finally, a funny anecdote:  yesterday I ran the Oracle Expert against one
 of the three databases on that NT server I mentioned above.  The Oracle
 Expert as part of its recommendations told me to take non-system objects
 out of the SYSTEM tablespace.  All these objects were created when the
 databases were created, using Oracle's own GUI tools.  I moved them out of
 there this morning using the script generated by the Oracle Expert, which
 was nice.

 If you find any problems with the OEM, I encourage you to submit them with
 Oracle.

 I am starting to think now that I should go into the repository manually
 and clean up the tables with invalid records.

 Regards,
 Patrice Boivin
 Systems Analyst (Oracle Certified DBA)

 Systems Admin  Operations | Admin. et Exploit. des systèmes
 Technology Services| Services technologiques
 Informatics Branch | Direction de l'informatique
 Maritimes Region, DFO  | Région des Maritimes, MPO

 E-Mail: [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]
-- 
Please see the official ORACLE-L FAQ: http://www.orafaq.com
-- 
Author: Jared Still
  INET: [EMAIL PROTECTED]

Fat City Network Services-- (858) 538-5051  FAX: (858) 538-5051
San Diego, California

Re: I just submitted OEM feedback

2001-11-09 Thread Thater, William

Jared Still wrote:



One tool that I thought was impressive was BMC Patrol.  Anything
you could think of, it already did.  Quite expensive and difficult
to install I understand.  Never got the opportunity to use it.

i've gotten OEM to work, mostly anyway.  i never got Patrol going even 
with BMC here to help.

YMMV, MHO, yadda yadda yadda

-- 
--
Bill Shrek Thater  ORACLE DBA
Telergy,Inc.   [EMAIL PROTECTED]

You gotta program like you don't need the money,
You gotta compile like you'll never get hurt,
You gotta run like there's nobody watching,
It's gotta come from the heart if you want it to work.

Absence is to love what wind is to fire; it extinguishes the small, it enkindles the 
great.   - Comte de Bussy-Rabutin




-- 
Please see the official ORACLE-L FAQ: http://www.orafaq.com
-- 
Author: Thater, William
  INET: [EMAIL PROTECTED]

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to: [EMAIL PROTECTED] (note EXACT spelling of 'ListGuru') and in
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(or the name of mailing list you want to be removed from).  You may
also send the HELP command for other information (like subscribing).



RE: I just submitted OEM feedback

2001-11-09 Thread John Kanagaraj

Jared/Patrice,

We found that for its price, OEM was pretty good. I do agree that
Perl/Ksh/SQL*Plus scripts is still more solid than OEM and its agents, but
OEM 2.2 has come a long way since OEM 1.0. While there are many things that
I do NOT like about OEM (i.e. stuck 'deregistrations', cumbersome
repository, lack of Oracle Support's understanding, etc.) what I do like
about OEM are *some* of it's add-ons. In particular: Management Pack for
Oracle Apps, TopSessions, Change Manager, Capacity Manager. I tend to ignore
any advice that these generate, but draw my own conclusions. Having to host
the repository is a necessary evil :)

Really good stuff: You can customize the counters (from v$sesstat) to check
in TopSessions, sorting based on different parameters is useful, Baseline
comparison in Change Manager are a cinch, Top resource/waiting Reports in
Oracle Apps is useful when we meet the users about performance problems,
On-screen automatic/manual refresh allows you to spot changes/waits quickly,
etc... 

And the nicer part is that all the latest versions are supported when you
take up the Repository/Agent that comes along with that version. We were
really stuck with long lead times for Agents with HP-OV/OpC and BMC Patrol.
(Don't know about Quest lead times).

We had BMC Patrol installed (both here and in a previous gig), but at least
in the 3.x version the agent went haywire and grabbed 100% of a CPU.
Replacing this by OEM (mainly to satisfy the PHBs) solved the problem since
the difference (between OEM and BMC agentwise) was that the OEM Agent went
out to capture stats when prompted by the Repository which in turn was based
on the Events and their scheduling, while the BMC Agent just kept collecting
stats. We were not able to figure out a way of toning this down. The issue
was the same with HP's OpC (Operations Centre)/OpenView.

What I am trying to say is this: I am not an OEM fan, but parts of OEM have
impressed even an old command line geezer like myself. Don't throw away your
scripts, though - they are your suspenders that back up your belt!

FWIW!
John Kanagaraj
Oracle Applications DBA
DBSoft Inc
(W): 408-970-7002

Listen to great commercial-free christian music 24x7 at www.klove.com 

** The opinions and statements above are entirely my own and not
those of my employer or clients **


 -Original Message-
 From: Jared Still [mailto:[EMAIL PROTECTED]]
 Sent: Friday, November 09, 2001 12:55 PM
 To: Multiple recipients of list ORACLE-L
 Subject: Re: I just submitted OEM feedback
 
 
 
 Patrice,
 
 You're reinforcing my already low opinion of OEM.
 
 At a previous job we had one very competent DBA that
 spent quite a bit of time on OEM, and it would never
 work properly.
 
 I'm still sold on homebrew monitoring, in Perl, ksh, or
 whatever you're comfortable with.
 
 One tool that I thought was impressive was BMC Patrol.  Anything
 you could think of, it already did.  Quite expensive and difficult
 to install I understand.  Never got the opportunity to use it.
 
 Jared
 
 On Friday 09 November 2001 07:10, Boivin, Patrice J wrote:
  FYI,
 
  I just submitted feedback to Oracle re. their OEM 2.2. product.
 
  So far I have had to rebuild the repository three times.  
 With fifteen
  servers, this is a major hassle.  We have Oracle on NT, on 
 Tru64 UNIX, and
  a mix of versions:  7.3.4.4 (on Tru64 in the process of 
 being upgraded) and
  8.1.7.2.1 (on NT).  I had at least thirty events 
 configured, and planned to
  try using jobs.  Not going to happen for a while yet...
 
  Oracle Support and I have been dancing around for weeks now, they
  absolutely refuse to tell me how to clean up the repository 
 without having
  to rebuild it.  Instead they just give me the same 
 procedure to clean up
  the agent directories, etc. but the problem is not at the 
 remote hosts, it
  is in the repository.
 
  The problem I ran into is twofold.
 
  1)  The OEM repository reported a referential integrity error, some
  records in a child table do not have corresponding entries 
 in their parent
  table.  This is a repository corruption problem, has 
 nothing to do with the
  agents on remote hosts.
  2)  I have a number of events stuck in de-registration 
 pending mode,
  which prevents me from de-registering the events and 
 removing the nodes
  from the Navigation pane.
 
  Yes, I have shut down the agents, removed all the files in 
 the /agent
  directories, shut down the console, stopped and restarted 
 the management
  server, but the events are still there.
 
  I asked them to build into the next version of the OEM a 
 utility that can
  scan the repository, look for bad entries, and remove them.
 
  There is no need to force people to spend hours rebuilding 
 the repository
  and re-configuring everything just because of a few events 
 being stuck in
  de-registration pending mode.
 
  If anyone else has encountered this problem and know a way 
 to clean up the
  repository without having to rebuild