-Original Message-
From: Karl Avedal [mailto:[EMAIL PROTECTED]]
Sent: Monday, March 19, 2001 6:19 AM
To: Orion-Interest
Subject: Re: Impossible getting the attention of the orion (support)
team. Arethey still around?
Hello Ate,
It seems like there exists a mail problem. Our mails to you (be it from
Bugzilla, orion-interest or personally) don't seem to get through to you.
I'm
sure this is a problem on our side, since we recently moved our servers.
I guess this mail won't reach you either, but since you read the archives I
hope
you see it, and just in case, I've also sent you a mail personally from
another
network just now that I hope you receive.
I'll get you a password for Bugzilla somehow so you can use it to track the
progress on your bug.
Regards,
Karl Avedal
"Douma, Ate" wrote:
Hello all,
I've been trying for weeks now getting any response from the orion team to
no avail.
First of all, I wanted to post a serious problem in Bugzilla but for that
I
need a account password.
I've tried and tried, but never ever received a password after creating a
new account or after requesting the account password to be send again.
Then I tried sending a message directly to orion support. No response.
Then I posted my problem to this list
http://www.mail-archive.com/orion-interest@orionserver.com/msg09692.html
(Serious problem with Orion transaction processing: multiple connections
used within a single transaction) februari 13, 2001, including a test
case.
I mailed this problem again to [EMAIL PROTECTED] februari 19, 2001.
No
response.
I mailed Magnus Stenman directly on februari 27 explaining these problems
and requesting access to Bugzilla. No response.
I'm not clear what options are left, but we are seriously considering
other
application servers right now as this kind of support is really not
acceptable in the long run. At least a simple acknowledgment of the
reception of the problem would give us the idea that someone is actually
monitoring [EMAIL PROTECTED] mailbox. It doesn't seems to be the
case
right now.
Having to switch to another application server is something I really don't
like.
Overall I like the orion application server very much (certainly for
development).
We consider the bug we encountered as very, very serious which will have
to
be solved otherwise we just don't have another option.
The bad (non-existing?) support makes this truly serious.
If anyone did have some contact with the orion team (mailbased or
otherwise)
in the last month's I would be very grateful to know how they did that.
The same question I have for anyone how was able to create a Bugzilla
account recently.
Lastly, somewhat less important: does anyone receive the orion-interest
maillist still directly to their mailbox?
Since Januari 11, 2001, we didn't receive any mail anymore, and can
therefore only access the maillist at
http://www.mail-archive.com/orion-interest@orionserver.com.
(re)Subscribing
again didn't help a bit, not even using new mailaccount.
Ate
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