Re: [osdcmy] Multiple Perspectives Technology Appropriation: Analysis of Open Source Software Implementation Failure

[Ghodmode]

On Tue, Apr 5, 2011 at 2:32 PM, Harisfazillah Jamel  wrote:

> Team,
>
> Read this paper carefully. This paper describes a case study conducted
> at one of Malaysia’s public universities which initially adopted Open
> Source based applications but then later rejected them.
>
> I will discuss it further later.
>
> http://www.pacis-net.org/file/2010/S26-01.pdf
>
> http://www.pacis-net.org/index.jsp?t=proceeding&y=2010
>
> Multiple Perspectives Technology Appropriation:
> Analysis of Open Source Software Implementation
> Failure
>

I read the research findings hoping to learn about some problems with Open
Source Software or within the OSS Community that I could turn into
constructive criticism, but I couldn't find any.  The thing is, this was a
very poorly handled implementation.

Although it's not really clear from the research paper, I think that the IT
director did all the work.  That's pretty cool, but he just ignored the most
important advantage of Open Source Software... the community.

This inspired another blog post from me: OSS
Fail?
The article is specifically related to the study and addresses key points on
specific pages.

The whole thing started at ETU in 2004.  Incidentally, that's the year I
moved to Malaysia.  I would think the people (person?) who worked on this
project would be part of OSDCMY, but somehow I doubt it.

--
*Ghodmode*
http://www.ghodmode.com/blog


Abstract
>
> Adoption of new technology such as Open Source Software (OSS) is one
> of the important issues in organizations. Despite being considered as
> cost effective by many organizations, OSS implementation still
> encounters many challenges.
>
> This paper describes a case study conducted at one of Malaysia’s
> public universities which initially adopted Open Source based
> applications but then later rejected them. An integrated framework
> that combines a multiple perspectives approach and the Model of
> Technology Appropriation is proposed in this study.
>
> This framework facilitates the understanding of why and how
> organizations adopt and use OSS. The study identified various criteria
> influencing the OSS appropriation process from multiple perspectives
> in the organization as well as its status of OSS appropriation. This
> understanding assists in effective implementation decisions which
> could lead to more effective use of the OSS technology.
>
> Keywords: Multiple Perspectives, Open Source Software, Technology
> Appropriation.
>
> --
> To unsubscribe from and detail about this group
> http://portal.mosc.my/osdc-my-mailing-list-information
>
> MOSC2011 http://fb.me/mosc2011 and http://portal.mosc.my/
>

-- 
To unsubscribe from and detail about this group 
http://portal.mosc.my/osdc-my-mailing-list-information

MOSC2011 http://fb.me/mosc2011 and http://portal.mosc.my/

Re: [osdcmy] Multiple Perspectives Technology Appropriation: Analysis of Open Source Software Implementation Failure

[Ghodmode]

This probably should've been posted on the thread about the study, not the
thread about my blog entry :)

On Fri, Apr 8, 2011 at 12:58 PM, Raja Iskandar Shah  wrote:

> in my humble opinion. the study is very very poor :
>
>1. what were the solutions used ?
>2. what were the statistics ?
>
> i would agree with the observations though on how to screw up oss
> implementations:
>
>1. no proper technology transfer
>2. loss in mgmt will
>3. poor project mgmt - deduced from lack of documentation
>4. no continuous improvement programs (cip)
>5. environment impact assessment : how does it affect culture, people,
>processes, infrastructure, etc
>
> actually this is common for all technology implementations. the biggest
> fallacy is the belief that a software will solve a problem !
>
> they forget that people solve problems, not machines ! well, at least not
> yet. machines are just dumb edp operators !
>
> some machines cant even do simple plus and minus operations !
>
>
> http://software.krimnet.com/web-browser/cpu-precision-bug-plus-minus-operation.htm
>
> try copy and paste this into a spreadsheet program : then view all decimal
> places :
>
> =161001.165-10.009-6.7-1000.456
>
>
For the most part, I agree with you, but I think that most of the problems
with the study reflect back on the organization that failed to do the OSS
implementation.  They were disorganized.  All the researchers could do was
ask questions after everything was all over.  It looks like the organization
really didn't know what happened.

I agree with you on most of your points.  Actually my "End Your Addiction!"
article was originally part of a larger article about the OSS implementation
failure in the study.  I make many of the same points, but I state them from
a slightly different perspective.  I was looking for problems that we could
correct either in OSS or in the OSS community, but all I found was problems
in the way they went about the implementation.

I'm almost done... :D

--
*Ghodmode*
http://www.ghodmode.com/blog

-- 
To unsubscribe from and detail about this group 
http://portal.mosc.my/osdc-my-mailing-list-information

MOSC2011 http://fb.me/mosc2011 and http://portal.mosc.my/

[osdcmy] Multiple Perspectives Technology Appropriation: Analysis of Open Source Software Implementation Failure

[Harisfazillah Jamel]

Team,

Read this paper carefully. This paper describes a case study conducted
at one of Malaysia’s public universities which initially adopted Open
Source based applications but then later rejected them.

I will discuss it further later.

http://www.pacis-net.org/file/2010/S26-01.pdf

http://www.pacis-net.org/index.jsp?t=proceeding&y=2010

Multiple Perspectives Technology Appropriation:
Analysis of Open Source Software Implementation
Failure

Abstract

Adoption of new technology such as Open Source Software (OSS) is one
of the important issues in organizations. Despite being considered as
cost effective by many organizations, OSS implementation still
encounters many challenges.

This paper describes a case study conducted at one of Malaysia’s
public universities which initially adopted Open Source based
applications but then later rejected them. An integrated framework
that combines a multiple perspectives approach and the Model of
Technology Appropriation is proposed in this study.

This framework facilitates the understanding of why and how
organizations adopt and use OSS. The study identified various criteria
influencing the OSS appropriation process from multiple perspectives
in the organization as well as its status of OSS appropriation. This
understanding assists in effective implementation decisions which
could lead to more effective use of the OSS technology.

Keywords: Multiple Perspectives, Open Source Software, Technology Appropriation.

-- 
To unsubscribe from and detail about this group 
http://portal.mosc.my/osdc-my-mailing-list-information

MOSC2011 http://fb.me/mosc2011 and http://portal.mosc.my/