[otrs] notification
Good day I am trying to activate notifications to customer, need the system to send notifications to customers when their calls have been closed. I have read the manual no genericagent but it is not clear to me. Please advice Mamakwa ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/
[otrs] Re: Re: filter out of office repley
Hi Andy, my solution rewrites the subject and moves the mail into the junk folder. Because I delete all mails witch are in the junk folder every day at 00:00. If you do not want this feature, just implement the following: (/opt/otrs/.procmailrc) :0 fhw * ^Subject:.*Out of Office | $FORMAIL -I Subject: [ Illegal Ticket Subject ] HTH Leo Andy Lubel [EMAIL PROTECTED] wrote in message news:[EMAIL PROTECTED] Does this solution also NOT move the ticket data to the junk folder? If not, then I will definitely need to switch to procmail! Thanks, Andy On 9/11/06 2:15 AM, Leo Hasenzagl [EMAIL PROTECTED] wrote: Thanks for all answers, I've done the following in .procmailrc [Snip] :0 fhw * ^Subject:.*Out of Office | $FORMAIL -I Subject: [ Illegal Ticket Subject ] | $FORMAIL -I X-OTRS-Queue: Junk [/Snip] ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/
Réf. : [otrs] notification
Yes, it's possible. You have to check in theadmin module at Ticket::Frontend::NoteTypesor modify the config.pm file adding the followings : $Self-{DefaultNoteTypes} = { 'note-internal' = 1, 'note-external' = 1, 'note-report' = 1, };After that, when you close a ticketthe customer will receive a mail or not[EMAIL PROTECTED] a écrit : -Pour : "User questions and discussions about OTRS.org" otrs@otrs.orgDe : "Mamakwa M. Sefiri" [EMAIL PROTECTED]Envoyé par : [EMAIL PROTECTED]Date : 03/10/2006 09:15AMObjet : [otrs] notificationGood dayI am trying to activate notifications to customer, need the system to send notifications to customers when their calls have been closed. I have read the manual no genericagent but it is not clear to me. Please advice Mamakwa ___OTRS mailing list: otrs - Webpage: http://otrs.org/Archive: http://lists.otrs.org/pipermail/otrsTo unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrsSupport orr consulting for your OTRS system?= http://www.otrs.com/___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
= http://www.otrs.com/
RE: Réf. : [otrs] notification
I have trying both options but still customers
dont get mails. How long will it take to send an email?
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Sent: 03 October 2006 10:38 AM
To: User
questions and discussions about OTRS.org
Subject: Réf. : [otrs]
notification
Yes, it's possible.
You have to check in theadmin module at
Ticket::Frontend::NoteTypes
or modify the config.pm file adding the followings :
$Self-{DefaultNoteTypes} = {
'note-internal' = 1,
'note-external' = 1,
'note-report' = 1,
};
After that, when you close a ticketthe customer will
receive a mail or not
[EMAIL PROTECTED]
a écrit : -
Pour : User questions and discussions about OTRS.org
otrs@otrs.org
De : Mamakwa M. Sefiri
[EMAIL PROTECTED]
Envoyé par : [EMAIL PROTECTED]
Date : 03/10/2006 09:15AM
Objet : [otrs] notification
Good day
I am trying
to activate notifications to customer, need the system to send notifications to
customers when their calls have been closed.
I have read
the manual no genericagent but it is not clear to me.
Please
advice
Mamakwa
___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
= http://www.otrs.com/
___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
= http://www.otrs.com/
Réf. : RE: Réf. : [otrs] notification
Do they receive a mail when you use 'Compose an answer' ?If Yes, did youchoose External Note when closing the ticket ?[EMAIL PROTECTED] a écrit : -Pour : "User questions and discussions about OTRS.org" otrs@otrs.orgDe : "Mamakwa M. Sefiri" [EMAIL PROTECTED]Envoyé par : [EMAIL PROTECTED]Date : 03/10/2006 12:02PMObjet : RE: Réf. : [otrs] notificationI have trying both options but still customers don?t get mails. How long will it take to send an email? From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: 03 October 2006 10:38 AM To: User questions and discussions about OTRS.org Subject: Réf. : [otrs] notification Yes, it's possible. You have to check in theadmin module at Ticket::Frontend::NoteTypes or modify the config.pm file adding the followings : $Self-{DefaultNoteTypes} = { 'note-internal' = 1, 'note-external' = 1, 'note-report' = 1, }; After that, when you close a ticketthe customer will receive a mail or not [EMAIL PROTECTED] a écrit : - Pour : " User questions and discussions about OTRS.org " otrs@otrs.org De : " Mamakwa M. Sefiri " [EMAIL PROTECTED] Envoyé par : [EMAIL PROTECTED] Date : 03/10/2006 09:15AM Objet : [otrs] notification Good dayI am trying to activate notifications to customer, need the system to send notifications to customers when their calls have been closed. I have read the manual no genericagent but it is not clear to me. Please advice Mamakwa ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/ ___OTRS mailing list: otrs - Webpage: http://otrs.org/Archive: http://lists.otrs.org/pipermail/otrsTo unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrsSupport orr consulting for your OTRS system?= http://www.otrs.com/___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
= http://www.otrs.com/
RE: Réf. : RE: Réf. : [otrs] notificat ion
When I close a ticket I choose the CLOSE
link and put in the solution/comment in the note-text field. The default
note-type is note-internal. I tested now using note-external and it still does
not send notifications to customers.
Should the note-type be external or
internal for customers to get notifications?
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Sent: 03 October 2006 12:05 PM
To: User
questions and discussions about OTRS.org
Subject: Réf. : RE: Réf. : [otrs]
notification
Do they receive a mail when you use 'Compose an answer' ?
If Yes, did youchoose External Note when closing the
ticket ?
[EMAIL PROTECTED]
a écrit : -
Pour : User questions and
discussions about OTRS.org otrs@otrs.org
De : Mamakwa M. Sefiri
[EMAIL PROTECTED]
Envoyé par : [EMAIL PROTECTED]
Date : 03/10/2006 12:02PM
Objet : RE: Réf. : [otrs] notification
I have trying both options but still customers don?t get mails. How
long will it take to send an email?
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Sent: 03 October 2006 10:38 AM
To: User questions and discussions about OTRS.org
Subject: Réf. : [otrs]
notification
Yes,
it's possible.
You have
to check in theadmin module at Ticket::Frontend::NoteTypes
or
modify the config.pm file adding the followings :
$Self-{DefaultNoteTypes} = {
'note-internal' = 1,
'note-external' = 1,
'note-report' = 1,
};
After
that, when you close a ticketthe customer will receive a mail or not
[EMAIL PROTECTED] a écrit : -
Pour :
User questions and
discussions about OTRS.org otrs@otrs.org
De : Mamakwa M.
Sefiri [EMAIL PROTECTED]
Envoyé par : [EMAIL PROTECTED]
Date : 03/10/2006 09:15AM
Objet : [otrs] notification
Good day
I am trying
to activate notifications to customer, need the system to send notifications to
customers when their calls have been closed.
I have read
the manual no genericagent but it is not clear to me.
Please
advice
Mamakwa
___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
= http://www.otrs.com/
___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
= http://www.otrs.com/
___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
= http://www.otrs.com/
Réf. : RE: Réf. : RE: Réf. : [otrs] notification
Definitively : externalHave your customers a email adress in the system ?[EMAIL PROTECTED] a écrit : -Pour : "User questions and discussions about OTRS.org" otrs@otrs.orgDe : "Mamakwa M. Sefiri" [EMAIL PROTECTED]Envoyé par : [EMAIL PROTECTED]Date : 03/10/2006 12:33PMObjet : RE: Réf. : RE: Réf. : [otrs] notificationWhen I close a ticket I choose the CLOSE link and put in the solution/comment in the note-text field. The default note-type is note-internal. I tested now using note-external and it still does not send notifications to customers. Should the note-type be external or internal for customers to get notifications? From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: 03 October 2006 12:05 PM To: User questions and discussions about OTRS.org Subject: Réf. : RE: Réf. : [otrs] notification Do they receive a mail when you use 'Compose an answer' ? If Yes, did youchoose External Note when closing the ticket ? [EMAIL PROTECTED] a écrit : - Pour : " User questions and discussions about OTRS.org " otrs@otrs.org De : " Mamakwa M. Sefiri " [EMAIL PROTECTED] Envoyé par : [EMAIL PROTECTED] Date : 03/10/2006 12:02PM Objet : RE: Réf. : [otrs] notification I have trying both options but still customers don?t get mails. How long will it take to send an email? From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: 03 October 2006 10:38 AM To: User questions and discussions about OTRS.org Subject: Réf. : [otrs] notification Yes, it's possible. You have to check in theadmin module at Ticket::Frontend::NoteTypes or modify the config.pm file adding the followings : $Self-{DefaultNoteTypes} = { 'note-internal' = 1, 'note-external' = 1, 'note-report' = 1, }; After that, when you close a ticketthe customer will receive a mail or not [EMAIL PROTECTED] a écrit : - Pour : " User questions and discussions about OTRS.org " otrs@otrs.org De : " Mamakwa M. Sefiri " [EMAIL PROTECTED] Envoyé par : [EMAIL PROTECTED] Date : 03/10/2006 09:15AM Objet : [otrs] notification Good dayI am trying to activate notifications to customer, need the system to send notifications to customers when their calls have been closed. I have read the manual no genericagent but it is not clear to me. Please advice Mamakwa ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/ ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/ ___OTRS mailing list: otrs - Webpage: http://otrs.org/Archive: http://lists.otrs.org/pipermail/otrsTo unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrsSupport orr consulting for your OTRS system?= http://www.otrs.com/___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
= http://www.otrs.com/
RE: Réf. : RE: Réf. : RE: Réf. : [otrs] notification
Yes, all the customer emails are their
customerID
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]
Sent: 03 October 2006 01:52 PM
To: User
questions and discussions about OTRS.org
Subject: Réf. : RE: Réf. : RE:
Réf. : [otrs] notification
Definitively : external
Have your customers a email adress in the system ?
[EMAIL PROTECTED]
a écrit : -
Pour : User questions and
discussions about OTRS.org otrs@otrs.org
De : Mamakwa M. Sefiri
[EMAIL PROTECTED]
Envoyé par : [EMAIL PROTECTED]
Date : 03/10/2006 12:33PM
Objet : RE: Réf. : RE: Réf. : [otrs] notification
When I close a ticket I choose the CLOSE link and put in the
solution/comment in the note-text field. The default note-type is
note-internal. I tested now using note-external and it still does not send
notifications to customers.
Should the note-type be external or internal for customers to get
notifications?
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]
Sent: 03 October 2006 12:05 PM
To: User questions and discussions about OTRS.org
Subject: Réf. : RE: Réf. : [otrs]
notification
Do they
receive a mail when you use 'Compose an answer' ?
If Yes,
did youchoose External Note when closing the ticket ?
[EMAIL PROTECTED] a écrit : -
Pour :
User questions and
discussions about OTRS.org otrs@otrs.org
De : Mamakwa M.
Sefiri [EMAIL PROTECTED]
Envoyé par : [EMAIL PROTECTED]
Date : 03/10/2006 12:02PM
Objet : RE: Réf. : [otrs] notification
I have trying both options but still customers don?t get mails. How
long will it take to send an email?
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]
Sent: 03 October 2006 10:38 AM
To: User questions and discussions about OTRS.org
Subject: Réf. : [otrs]
notification
Yes,
it's possible.
You have
to check in theadmin module at Ticket::Frontend::NoteTypes
or
modify the config.pm file adding the followings :
$Self-{DefaultNoteTypes} = {
'note-internal' = 1,
'note-external' = 1,
'note-report' = 1,
};
After
that, when you close a ticketthe customer will receive a mail or not
[EMAIL PROTECTED] a écrit : -
Pour :
User questions and discussions about OTRS.org
otrs@otrs.org
De : Mamakwa M. Sefiri [EMAIL PROTECTED]
Envoyé par : [EMAIL PROTECTED]
Date : 03/10/2006 09:15AM
Objet : [otrs] notification
Good day
I am trying
to activate notifications to customer, need the system to send notifications to
customers when their calls have been closed.
I have read
the manual no genericagent but it is not clear to me.
Please
advice
Mamakwa
___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
= http://www.otrs.com/
___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
= http://www.otrs.com/
___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
= http://www.otrs.com/
___
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support orr consulting for your OTRS system?
= http://www.otrs.com/
[otrs] Access to FAQ after migrating
Hello, I have moved OTRS from : - a Windows box to a Linux box - release 2.0.4 to 2.1.0 beta 2 - MySQL 4.0 to MySQL 4.1 (= issue with unicode encoding data, but solved) The result is quite OK except the fact agents cannot access to internal FAQ. They still have the right to do it but icon is not diplayed in the agent interface. Is there something new with release 3.1.0 concerning FAQ ? I would like to install application with Package Manager, but applications are only available for framework 2.0. Where can I find 2.1 framework applications ? Regards. Eric Boudrand ___ Découvrez un nouveau moyen de poser toutes vos questions quel que soit le sujet ! Yahoo! Questions/Réponses pour partager vos connaissances, vos opinions et vos expériences. http://fr.answers.yahoo.com ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/
RE: [otrs] Access to FAQ after migrating
I think you have to wait 1 or 2 days: then the official stable 2.1 release comes out -Oorspronkelijk bericht- Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Eric Boudrand Verzonden: dinsdag 3 oktober 2006 15:37 Aan: otrs@otrs.org Onderwerp: [otrs] Access to FAQ after migrating Hello, I have moved OTRS from : - a Windows box to a Linux box - release 2.0.4 to 2.1.0 beta 2 - MySQL 4.0 to MySQL 4.1 (= issue with unicode encoding data, but solved) The result is quite OK except the fact agents cannot access to internal FAQ. They still have the right to do it but icon is not diplayed in the agent interface. Is there something new with release 3.1.0 concerning FAQ ? I would like to install application with Package Manager, but applications are only available for framework 2.0. Where can I find 2.1 framework applications ? Regards. Eric Boudrand ___ Découvrez un nouveau moyen de poser toutes vos questions quel que soit le sujet ! Yahoo! Questions/Réponses pour partager vos connaissances, vos opinions et vos expériences. http://fr.answers.yahoo.com ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/ ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/
RE : RE: [otrs] Access to FAQ after migrating
I think that too. I am waiting for this release before real upgrade. Right now, I am testing migration. My question remains Eric --- Peter van Beugen [EMAIL PROTECTED] a écrit : I think you have to wait 1 or 2 days: then the official stable 2.1 release comes out -Oorspronkelijk bericht- Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Eric Boudrand Verzonden: dinsdag 3 oktober 2006 15:37 Aan: otrs@otrs.org Onderwerp: [otrs] Access to FAQ after migrating Hello, I have moved OTRS from : - a Windows box to a Linux box - release 2.0.4 to 2.1.0 beta 2 - MySQL 4.0 to MySQL 4.1 (= issue with unicode encoding data, but solved) The result is quite OK except the fact agents cannot access to internal FAQ. They still have the right to do it but icon is not diplayed in the agent interface. Is there something new with release 3.1.0 concerning FAQ ? I would like to install application with Package Manager, but applications are only available for framework 2.0. Where can I find 2.1 framework applications ? Regards. Eric Boudrand ___ Découvrez un nouveau moyen de poser toutes vos questions quel que soit le sujet ! Yahoo! Questions/Réponses pour partager vos connaissances, vos opinions et vos expériences. http://fr.answers.yahoo.com ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/ ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/ ___ Yahoo! Mail réinvente le mail ! Découvrez le nouveau Yahoo! Mail et son interface révolutionnaire. http://fr.mail.yahoo.com ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/
RE: RE : RE: [otrs] Access to FAQ after migrating
You can download the FAQ module from cvs if you want. cvs -d :pserver:[EMAIL PROTECTED]:/home/cvs login (the password is: cvs) cvs -z3 -d :pserver:[EMAIL PROTECTED]:/home/cvs co FAQ -Oorspronkelijk bericht- Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Eric Boudrand Verzonden: dinsdag 3 oktober 2006 16:04 Aan: User questions and discussions about OTRS.org Onderwerp: RE : RE: [otrs] Access to FAQ after migrating I think that too. I am waiting for this release before real upgrade. Right now, I am testing migration. My question remains Eric --- Peter van Beugen [EMAIL PROTECTED] a écrit : I think you have to wait 1 or 2 days: then the official stable 2.1 release comes out -Oorspronkelijk bericht- Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Eric Boudrand Verzonden: dinsdag 3 oktober 2006 15:37 Aan: otrs@otrs.org Onderwerp: [otrs] Access to FAQ after migrating Hello, I have moved OTRS from : - a Windows box to a Linux box - release 2.0.4 to 2.1.0 beta 2 - MySQL 4.0 to MySQL 4.1 (= issue with unicode encoding data, but solved) The result is quite OK except the fact agents cannot access to internal FAQ. They still have the right to do it but icon is not diplayed in the agent interface. Is there something new with release 3.1.0 concerning FAQ ? I would like to install application with Package Manager, but applications are only available for framework 2.0. Where can I find 2.1 framework applications ? Regards. Eric Boudrand ___ Découvrez un nouveau moyen de poser toutes vos questions quel que soit le sujet ! Yahoo! Questions/Réponses pour partager vos connaissances, vos opinions et vos expériences. http://fr.answers.yahoo.com ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/ ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/ ___ Yahoo! Mail réinvente le mail ! Découvrez le nouveau Yahoo! Mail et son interface révolutionnaire. http://fr.mail.yahoo.com ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/ ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? = http://www.otrs.com/
