Re: [otrs] Problem with OTRS Step2
thanks for the reply peter. I was able to fix it.. thanks as it turns out it was the ' ' quotes that made the .sql broken on Mysql 5.1 (Windows) all is good now. thanks again! -beavis On Dec 19, 2007 1:58 AM, Peter Hoogkamer [EMAIL PROTECTED] wrote: Hello Beavis, What are you inserting in the form before creating the database? So where you have to specify the database user, etc. 2007/12/18, Beavis [EMAIL PROTECTED]: I'm having issues with step2 of the installation for otrs. I'm getting the following error. Create Database (2/4) Creating database 'otrs' utf8: done. Creating tables 'otrs-schema.mysql.sql':done. Inserting initial inserts 'otrs-initial_insert.mysql.sql': done. Foreign Keys 'otrs-schema-post.mysql.sql': false! :-( ---== Can't create table 'otrs.#sql-b40_35' (errno: 150) I'm using version 2.2.4, any help would be greatly appreciated. -b ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/ ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/ ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/
Re: [otrs] Installation Problems
Jason, Hi there is a script called otrsversion/bin/otrs.checkModules. make sure that you have all the needed perl modules. regards, -Beavis On Dec 19, 2007 1:52 PM, Jason Hough [EMAIL PROTECTED] wrote: Hello.. I ran through all the installation instructions successfully (no errors at all)however when I try to log into the system @ http://localhost/otrs/index.pl I get a 500 Internal Server Error I checked my messages log and get the following: Dec 19 14:22:34 hd OTRS-CGI-10[21834]: [Notice][Kernel::System::Auth::DB::Auth] User: [EMAIL PROTECTED] authentication ok (REMOTE_ADDR: 10.33.249.45). Dec 19 14:22:36 hd kernel: index.pl[21836] general protection eip:6170e3 esp:bf86c820 error:0 Dec 19 14:23:25 hd OTRS-CGI-10[21846]: [Notice][Kernel::System::Auth::DB::Auth] User: [EMAIL PROTECTED] authentication ok (REMOTE_ADDR: 10.33.249.45). Dec 19 14:23:26 hd kernel: index.pl[21848]: segfault at 0011 eip 006170cb esp bfdb5560 error 4 Dec 19 14:25:17 hd OTRS-CGI-10[21912]: [Notice][Kernel::System::Auth::DB::Auth] User: [EMAIL PROTECTED] authentication ok (REMOTE_ADDR: 10.33.249.45). Dec 19 14:26:58 hd OTRS-CGI-10[21918]: [Notice][Kernel::System::Auth::DB::Auth] User: [EMAIL PROTECTED] authentication ok (REMOTE_ADDR: 10.33.249.45). Dec 19 14:27:00 hd kernel: index.pl[21920] general protection eip:4350ac esp:bfe875e8 error:0 as you can see Im getting a general protection error on index.plany idea why this is happening? Please adviseThanks! Thanks, *** Jason Hough Network Administrator Phone: 517-272-5527 GC Services ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/ ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/
[otrs] Problem with OTRS Step2
I'm having issues with step2 of the installation for otrs. I'm getting the following error. Create Database (2/4) Creating database 'otrs' utf8: done. Creating tables 'otrs-schema.mysql.sql':done. Inserting initial inserts 'otrs-initial_insert.mysql.sql': done. Foreign Keys 'otrs-schema-post.mysql.sql': false! :-( ---== Can't create table 'otrs.#sql-b40_35' (errno: 150) I'm using version 2.2.4, any help would be greatly appreciated. -b ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/
