Re: Re: [otrs] Multiple OTRS installations, same machine
Graham Leggett <[EMAIL PROTECTED]> wrote: >> sorry for jumping into the discussion from aside... ;-) >> >> i have to do this in two or three weeks and i am not that deep in all the >> things. >> so my question is if there is a detailed explanation or a howto or >> something >> like that to get multiple instances on one server up an runnin? > > I face the same task in a short while. > > Having deployed OTRS from an RPM, I want to keep the convenience of > upgrade-all-at-once. [...] If there is no easy way for virtual OTRS hosts in the OTRS configuration itself, just put Xen on your server and split it into multiple domains with one OTRS instance each. Those can be handled like separate servers. by Töns -- There is no safe distance. ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
Re: [otrs] OTRS vs. TurnOver
Jason Coltrin <[EMAIL PROTECTED]> wrote: > One more issue is our installation does not have graphs > installed. I would like to install this but I'm > unfamiliar with CPAN. Our OTRS is installed on Debian > and I'd like to install the graphs with as little pain > as possible. > Will following the steps below install graphs on the Stats page? >a) Install the RPMs if your distributions provides > RPMs for the required CPAN modules. Of course you can use the respective deb-packages. >b) Install the required modules via CPAN shell (http://www.cpan.org/) > perl -MCPAN -e shell; > ... > install Digest::MD5 "apt-cache search perl |grep -i digest" would help you find "libdigest-md5-perl", which is the required deb-package here. > install Net::DNS > install MIME::Base64 (if Perl < 5.8) > ... If you can't find a deb-package, you should use "dh-make-perl --build --install --cpan " in order to get it from CPAN, build it, generate a deb-package and install it in one step. For the graphs in OTRS you most probably need GD GD::Graph GD::Graph::lines which should be included in "libgd-graph-perl". by Töns -- There is no safe distance. ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
[otrs] Integration of OTRS w/ RTFM?
Hi *, has anybody tried to integrate otrs with rtfm (http://www.bestpractical.com/rtfm/)? Are there any other FAQ/Knowledgebase-Addons for OTRS? Thx. by Töns -- There is no safe distance. ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
