I think there is a risk to give admin rigths tu user customers to any place
of a system that must be managed by helpdesk and MIS team.
A FAQ is published available to be asked.
Carlos,
México
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De: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] En nombre de Emily
Flynn
Enviado el: Jueves, 21 de Junio de 2007 06:18 a.m.
Para: otrs@otrs.org
Asunto: [otrs] Give Customer FAQ admin rights.
Hi all,
I have the FAQ console set up on our OTRS, but Id like to be able to give
some of our customers admin rights to the FAQ. Is there a way I can do
this?
thanks
Kind Regards,
Emily
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