[otrs] Installation otrs 2.4.1

[Davis, Sam]

Greetings,


I am experiencing a problem with the installation of OTRS 2.4.1.  I have
installed the web server and need to implement the database but
everytime I execute in a browser http://localhost/otrs/installer.pl .  I
get the error the extension .pl is unknown and wants to download the
file.  Does anyone has any suggestions.

Best Regards, 
  
  
Sam Davis 
___
Sam Davis
System Adminstrator
AAIPharma
c/ Rosa de Lima, 1-bis, Edificio Alba
28290 Las Matas (Madrid)
Tel: +34 91 372 6065 (Direct)
Fax: +34 91 372 6060
sam.da...@aaipharma.com
www.aaipharma.com http://www.aaipharma.com/ 
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Re: [otrs] Installation otrs 2.4.1

[Rory]

Your webserver doesn't recognise this as a file that it can process
and so it is just returning the file itself.
What webserver are you using? Apache?

Have a look at the Apache doc to set this up;

http://httpd.apache.org/docs/2.2/howto/cgi.html

Rory

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2009/8/5 Davis, Sam sam.da...@aaipharma.com:
 Greetings,

 I am experiencing a problem with the installation of OTRS 2.4.1.  I have
 installed the web server and need to implement the database but everytime I
 execute in a browser http://localhost/otrs/installer.pl .  I get the error
 the extension .pl is unknown and wants to download the file.  Does anyone
 has any suggestions.

 Best Regards,


 Sam Davis

 ___
 Sam Davis
 System Adminstrator
 AAIPharma
 c/ Rosa de Lima, 1-bis, Edificio Alba
 28290 Las Matas (Madrid)
 Tel: +34 91 372 6065 (Direct)
 Fax: +34 91 372 6060
 sam.da...@aaipharma.com
 www.aaipharma.com
 ___
 The content of this e-mail and any attachments to it is intended only for
 the confidential
 use of the intended recipient(s). If you are not the intended recipient(s),
 you are hereby
 notified that you have received this communication in error and that any
 disclosure, copying,
 distribution, or the taking of any action in reliance on the contents of
 this e-mail is
 strictly prohibited and that the documents should be returned to the author
 immediately.
 If you have received this email in error, please notify the author by using
 the reply key
 immediately.
 P Please consider the Environment before printing this e-mail.

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