RE: [otrs] how to access from another pc?
hi u can access it this way when u are part of a domain http://domain/otrs/index.pl hope this helps Date: Wed, 10 Oct 2007 11:15:38 +0300 From: [EMAIL PROTECTED] To: otrs@otrs.org Subject: [otrs] how to access from another pc? i am new to OTRS. please guide me how to access OTRS form another pc not from localhost. thanks _ Check out some new online services at Windows Live Ideas—so new they haven’t even been officially released yet. http://www.msnspecials.in/windowslive/___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/
RE: [otrs] how to access from another pc?
Are you talking about browsing to OTRS i.e. http://othermachine/otrs/index.pl If you want to access the config files you'll have to use remote desktop. _ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of hamood Iqbal Sent: 10 October 2007 09:16 To: otrs@otrs.org Subject: [otrs] how to access from another pc? i am new to OTRS. please guide me how to access OTRS form another pc not from localhost. thanks ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/
Re: [otrs] how to access from another pc?
hamood Iqbal skrev: i am new to OTRS. please guide me how to access OTRS form another pc not from localhost. Just enter the ip address of the remote computer into your browser. E.g. if the machine running otrs is 192.168.1.45, enter that ip into your browser. Of course you also need to apply the path to the otrs-installation. Usually that's otrs, so the full url will look something like this: http://192.168.1.45/otrs/ But this really depends on your installation. Just compare the url entered with localhost and apply some logic. Good luck! - Marius ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/
Re: [otrs] how to access from another pc?
http://172.30.72.147/otrs/index.pl is the url on the machine i have installed otrs and from the current machine i want to access it it does not open any thing On 10/10/07, Marius Flage [EMAIL PROTECTED] wrote: hamood Iqbal skrev: i am new to OTRS. please guide me how to access OTRS form another pc not from localhost. Just enter the ip address of the remote computer into your browser. E.g. if the machine running otrs is 192.168.1.45, enter that ip into your browser. Of course you also need to apply the path to the otrs-installation. Usually that's otrs, so the full url will look something like this: http://192.168.1.45/otrs/ But this really depends on your installation. Just compare the url entered with localhost and apply some logic. Good luck! - Marius ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/ ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/
RE: [otrs] how to access from another pc?
Have you checked Apache is running? It sometimes stops for me, so you might just check that in the services of the localhost? _ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of hamood Iqbal Sent: 10 October 2007 09:32 To: User questions and discussions about OTRS.org Subject: Re: [otrs] how to access from another pc? http://172.30.72.147/otrs/index.pl is the url on the machine i have installed otrs and from the current machine i want to access it it does not open any thing On 10/10/07, Marius Flage [EMAIL PROTECTED] wrote: hamood Iqbal skrev: i am new to OTRS. please guide me how to access OTRS form another pc not from localhost. Just enter the ip address of the remote computer into your browser. E.g. if the machine running otrs is 192.168.1.45, enter that ip into your browser. Of course you also need to apply the path to the otrs-installation. Usually that's otrs, so the full url will look something like this: http://192.168.1.45/otrs/ But this really depends on your installation. Just compare the url entered with localhost and apply some logic. Good luck! - Marius ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/ ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/
Re: [otrs] how to access from another pc?
the apache service is running as it opening the otrs page on the local machine On 10/10/07, Emily Flynn [EMAIL PROTECTED] wrote: Have you checked Apache is running? It sometimes stops for me, so you might just check that in the services of the localhost? -- *From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On Behalf Of *hamood Iqbal *Sent:* 10 October 2007 09:32 *To:* User questions and discussions about OTRS.org *Subject:* Re: [otrs] how to access from another pc? http://172.30.72.147/otrs/index.pl is the url on the machine i have installed otrs and from the current machine i want to access it it does not open any thing On 10/10/07, *Marius Flage* [EMAIL PROTECTED] wrote: hamood Iqbal skrev: i am new to OTRS. please guide me how to access OTRS form another pc not from localhost. Just enter the ip address of the remote computer into your browser. E.g. if the machine running otrs is 192.168.1.45, enter that ip into your browser. Of course you also need to apply the path to the otrs-installation. Usually that's otrs, so the full url will look something like this: http://192.168.1.45/otrs/ But this really depends on your installation. Just compare the url entered with localhost and apply some logic. Good luck! - Marius ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/ ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/ ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/
RE: [otrs] how to access from another pc?
Do you have a firewall running on the OTRS machine? Did you allow port 80? Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens hamood Iqbal Verzonden: woensdag 10 oktober 2007 10:48 Aan: User questions and discussions about OTRS.org Onderwerp: Re: [otrs] how to access from another pc? the apache service is running as it opening the otrs page on the local machine On 10/10/07, Emily Flynn [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: Have you checked Apache is running? It sometimes stops for me, so you might just check that in the services of the localhost? From: [EMAIL PROTECTED] [mailto: [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] ] On Behalf Of hamood Iqbal Sent: 10 October 2007 09:32 To: User questions and discussions about OTRS.org Subject: Re: [otrs] how to access from another pc? http://172.30.72.147/otrs/index.pl is the url on the machine i have installed otrs and from the current machine i want to access it it does not open any thing On 10/10/07, Marius Flage [EMAIL PROTECTED] wrote: hamood Iqbal skrev: i am new to OTRS. please guide me how to access OTRS form another pc not from localhost. Just enter the ip address of the remote computer into your browser. E.g. if the machine running otrs is 192.168.1.45, enter that ip into your browser. Of course you also need to apply the path to the otrs-installation. Usually that's otrs, so the full url will look something like this: http://192.168.1.45/otrs/ But this really depends on your installation. Just compare the url entered with localhost and apply some logic. Good luck! - Marius ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/ ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/ ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/
Re: [otrs] how to access from another pc?
no the pc is on the local lan. i think i remmber i need to change something in the http conf file of apache.. for it to work .what it is i am not sure On 10/10/07, Peter van Beugen [EMAIL PROTECTED] wrote: Do you have a firewall running on the OTRS machine? Did you allow port 80? *Van:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *Namens *hamood Iqbal *Verzonden:* woensdag 10 oktober 2007 10:48 *Aan:* User questions and discussions about OTRS.org *Onderwerp:* Re: [otrs] how to access from another pc? the apache service is running as it opening the otrs page on the local machine On 10/10/07, *Emily Flynn* [EMAIL PROTECTED] wrote: Have you checked Apache is running? It sometimes stops for me, so you might just check that in the services of the localhost? -- *From:* [EMAIL PROTECTED] [mailto: [EMAIL PROTECTED] *On Behalf Of *hamood Iqbal *Sent:* 10 October 2007 09:32 *To:* User questions and discussions about OTRS.org *Subject:* Re: [otrs] how to access from another pc? http://172.30.72.147/otrs/index.pl is the url on the machine i have installed otrs and from the current machine i want to access it it does not open any thing On 10/10/07, *Marius Flage* [EMAIL PROTECTED] wrote: hamood Iqbal skrev: i am new to OTRS. please guide me how to access OTRS form another pc not from localhost. Just enter the ip address of the remote computer into your browser. E.g. if the machine running otrs is 192.168.1.45, enter that ip into your browser. Of course you also need to apply the path to the otrs-installation. Usually that's otrs, so the full url will look something like this: http://192.168.1.45/otrs/ But this really depends on your installation. Just compare the url entered with localhost and apply some logic. Good luck! - Marius ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/ ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/ ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/ ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/
Re: [otrs] how to access from another pc?
hamood Iqbal skrev: no the pc is on the local lan. i think i remmber i need to change something in the http conf file of apache.. for it to work .what it is i am not sure Do a netstat -tpln and enter the output here. You have to make sure that the apache service is listening on the external interface. Also check iptables -L -v -n and output the same here. - Marius ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? = http://www.otrs.com/
