Re: [otrs] Pb with old mail

[Laracroft Annie Nadeem]

Yes kindly delete this.


Skickat från min Samsung-enhet


 Originalmeddelande 
Från: Gerald Young 
Datum: 09-03-2015  14:39  (GMT+01:00)
Till: "User questions and discussions about OTRS." 
Rubrik: Re: [otrs] Pb with old mail

> *Got a packet bigger than 'max_allowed_packet' bytes*
adjust in mysql config and restart mysql.

Summary: attachment too big.

On Mon, Mar 9, 2015 at 3:50 AM, claude 
wrote:

>  Hi,
>
> Everyday I have error :
>
> *Can't process email with MessageID
> <<20130416095744.f1fec12d8...@xxx..xx>
> <20130416095744.f1fec12d8...@xxx..xx>>! Please create a bug report
> with this email (From: mailer-dae...@mx1.ovh.net
> , Located under var/spool/problem-email*) on
> http://bugs.otrs.org/ <http://bugs.otrs.org/>!, Got a packet bigger than
> 'max_allowed_packet' bytes, SQL: 'INSERT INTO article (ticket_id,
> article_type_id, article_sender_type_id, a_from, a_reply_to, a_to, a_cc,
> a_subject, a_message_id, a_in_reply_to, a_references, a_body,
> a_content_type, content_path, valid_id, incoming_time, create_time,
> create_by, change_time, change_by) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?,
> ?, ?, ?, ?, ?, current_timestamp, ?, current_timestamp, ?)'*
>
> This message refers to a old deleted ticket. In *var/spool/problem-email*
> I have two files named
>
> *"problem-email". *Can I delete this files and does this action
> solves this problem ?
>
> Thanks and regards.
>
> Claude
>
> -
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
>
-
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Re: [otrs] Pb with old mail

[Gerald Young]

> *Got a packet bigger than 'max_allowed_packet' bytes*
adjust in mysql config and restart mysql.

Summary: attachment too big.

On Mon, Mar 9, 2015 at 3:50 AM, claude 
wrote:

>  Hi,
>
> Everyday I have error :
>
> *Can't process email with MessageID
> <<20130416095744.f1fec12d8...@xxx..xx>
> <20130416095744.f1fec12d8...@xxx..xx>>! Please create a bug report
> with this email (From: mailer-dae...@mx1.ovh.net
> , Located under var/spool/problem-email*) on
> http://bugs.otrs.org/ !, Got a packet bigger than
> 'max_allowed_packet' bytes, SQL: 'INSERT INTO article (ticket_id,
> article_type_id, article_sender_type_id, a_from, a_reply_to, a_to, a_cc,
> a_subject, a_message_id, a_in_reply_to, a_references, a_body,
> a_content_type, content_path, valid_id, incoming_time, create_time,
> create_by, change_time, change_by) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?,
> ?, ?, ?, ?, ?, current_timestamp, ?, current_timestamp, ?)'*
>
> This message refers to a old deleted ticket. In *var/spool/problem-email*
> I have two files named
>
> *"problem-email". *Can I delete this files and does this action
> solves this problem ?
>
> Thanks and regards.
>
> Claude
>
> -
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
>
-
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