Re: [otrs] URL forwarding HOWTO

2006-08-18 Thread Thomas Feg
Nils Breunese (Lemonbit Internet) schrieb:

> BipinDas wrote:
>
>> My url is http://ticket.somehost.com/customer.pl. No I would 
>> like to give another url to some customers with same otrs
>> The new url should be like this   http://
>> support.somehost.com/.   When type this address it should already 
>> redirect to customer.pl page.
>> Is it possible ?. Anybody done this already?
>
>
> This is not something you do in OTRS, but in your webserver 
> configuration. Depends on what webserver you're running. You can use 
> a simple http refresh in an index.html at support.somehost.com, setup 
> an apache redirect in httpd.conf, use .htaccess, use a frame... The 
> possibilities are endless. :o)
>
> Nils Breunese.

the simplest way should be the http redirect:




OTRS makes fun

http://support.somehost.com/";>





if you are using apache, set up 2 virtual hosts

cheers
thomas

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Re: [otrs] URL forwarding HOWTO

2006-08-18 Thread Nils Breunese (Lemonbit Internet)

BipinDas wrote:

My url is http://ticket.somehost.com/customer.pl. No I would  
like to give another url to some customers with same otrs
The new url should be like this   http:// 
support.somehost.com/.   When type this address it should already  
redirect to customer.pl page.

Is it possible ?. Anybody done this already?


This is not something you do in OTRS, but in your webserver  
configuration. Depends on what webserver you're running. You can use  
a simple http refresh in an index.html at support.somehost.com, setup  
an apache redirect in httpd.conf, use .htaccess, use a frame... The  
possibilities are endless. :o)


Nils Breunese.
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Support orr consulting for your OTRS system?
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