Re: audible again

2013-05-09 Thread Clifford Blackwell
It does seem as if UK users are having the greatest number of difficulties. 
At what part of the process do things go badly for you?
- Original Message - 
From: Joe Bollard joebolla...@eircom.net

To: pc- audio pc-audio@pc-audio.org
Sent: Thursday, May 09, 2013 4:04 AM
Subject: audible again


hello brian, o boy, what a mess, audible i mean, i spent thirty minutes on 
the phone yesterday with a lady in jamaica trying to get her to understand 
my problems with audible,, she was very indistinct  and couldn't make out 
what i was trying to say, eventually she agreed to put my six credits on 
hold for three months as i was having difficulty in accessing them, she 
then told me that my e mail address could not be found, i gave her my 
amazon details, yes, she found me, wow, we're getting somewhere, then she 
agreed to send me a password change e mail, along with a contact at 
audible to whom i could write and complain  about the treatment i've had 
from audible, yes, you've guessed it, that was yesterday afternoon and 
zilch, i've heard nothing, so for the last time today i'm going to call 
audible and if nothing happens i'll forfeit  my six credits and cancel 
everything, it's gone beyond a joke now, i started having this problem 
with audible last december, and it's now may, and i'm still without my 
audible books, sorry once again for the rant, but it's really bugging me, 
take care, god bless, travel safely, joe bollard, republic of ireland.


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Re: audible again

2013-05-09 Thread E.
You may have better results using the access page link given at the 
top of the audible screen. Also, tr skipping past the Amazon login if 
you have been a member for several years and use the link where it 
says to sign in using your old Audible username and password. Please 
let me know if that works better for you.
I too am an audible subscriber and have been struggling with the site 
for months. Let's keep in touch and perhaps together we can progress further.


Elizabeth

At 05:04 AM 5/9/2013, you wrote:
hello brian, o boy, what a mess, audible i mean, i spent thirty 
minutes on the phone yesterday with a lady in jamaica trying to get 
her to understand my problems with audible,, she was very 
indistinct  and couldn't make out what i was trying to say, 
eventually she agreed to put my six credits on hold for three months 
as i was having difficulty in accessing them, she then told me that 
my e mail address could not be found, i gave her my amazon details, 
yes, she found me, wow, we're getting somewhere, then she agreed to 
send me a password change e mail, along with a contact at audible to 
whom i could write and complain  about the treatment i've had from 
audible, yes, you've guessed it, that was yesterday afternoon and 
zilch, i've heard nothing, so for the last time today i'm going to 
call audible and if nothing happens i'll forfeit  my six credits and 
cancel everything, it's gone beyond a joke now, i started having 
this problem with audible last december, and it's now may, and i'm 
still without my audible books, sorry once again for the rant, but 
it's really bugging me, take care, god bless, travel safely, joe 
bollard, republic of ireland.


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Re: audible again

2013-05-09 Thread john

Hi to all,

Does anyone know the ceo of amazon, I think its about time they are given a 
shout and made aware of the problems these recent changes have on such an 
important sector of their customer base.


I'm sure if they knew more would be done to help us all out.

best, john
- Original Message - 
From: Joe Bollard joebolla...@eircom.net

To: pc- audio pc-audio@pc-audio.org
Sent: Thursday, May 09, 2013 10:04 AM
Subject: audible again


hello brian, o boy, what a mess, audible i mean, i spent thirty minutes on 
the phone yesterday with a lady in jamaica trying to get her to understand 
my problems with audible,, she was very indistinct  and couldn't make out 
what i was trying to say, eventually she agreed to put my six credits on 
hold for three months as i was having difficulty in accessing them, she 
then told me that my e mail address could not be found, i gave her my 
amazon details, yes, she found me, wow, we're getting somewhere, then she 
agreed to send me a password change e mail, along with a contact at 
audible to whom i could write and complain  about the treatment i've had 
from audible, yes, you've guessed it, that was yesterday afternoon and 
zilch, i've heard nothing, so for the last time today i'm going to call 
audible and if nothing happens i'll forfeit  my six credits and cancel 
everything, it's gone beyond a joke now, i started having this problem 
with audible last december, and it's now may, and i'm still without my 
audible books, sorry once again for the rant, but it's really bugging me, 
take care, god bless, travel safely, joe bollard, republic of ireland.


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re audible again

2013-05-09 Thread brian parker
Hi, it doesn't help, because the word library is not on the opening 
page i go to. it is the same url i have been using for two months. i 
haven't changed, but audible has. what url are you using that gibes 
you the word library. brian.



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Re: re audible again

2013-05-09 Thread covici
www.audible.com is the URL and it says library press pass key and space
but I just hit enter on the link and it takes me there.  I wonder if its
a different site -- are you not in the United States?


brian parker brian.parke...@btopenworld.com wrote:

 Hi, it doesn't help, because the word library is not on the opening
 page i go to. it is the same url i have been using for two months. i
 haven't changed, but audible has. what url are you using that gibes
 you the word library. brian.
 
 
 To unsubscribe from this list, send a blank email to:
 pc-audio-unsubscr...@pc-audio.org

-- 
Your life is like a penny.  You're going to lose it.  The question is:
How do
you spend it?

 John Covici
 cov...@ccs.covici.com

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Re: audible again

2013-05-09 Thread Jamie Coady
It has changed a lot in the last week or so. it was hard to find the book 
you want to buy and the library has changed. it is very hard to click on 
anything cause most of the time it wouldn't work. also it does not seam to 
be keeping up with the book releases. the more reasont big authors in 
fantasy the don't have any of there books even though they are released. 
this is all to do with amazon i think. they are changing it and not  caring 
about what happens with audible.co.uk after all we are only small.



-Original Message- 
From: Clifford Blackwell

Sent: Thursday, May 09, 2013 1:34 PM
To: PC Audio Discussion List
Subject: Re: audible again

It does seem as if UK users are having the greatest number of difficulties.
At what part of the process do things go badly for you?
- Original Message - 
From: Joe Bollard joebolla...@eircom.net

To: pc- audio pc-audio@pc-audio.org
Sent: Thursday, May 09, 2013 4:04 AM
Subject: audible again


hello brian, o boy, what a mess, audible i mean, i spent thirty minutes on 
the phone yesterday with a lady in jamaica trying to get her to understand 
my problems with audible,, she was very indistinct  and couldn't make out 
what i was trying to say, eventually she agreed to put my six credits on 
hold for three months as i was having difficulty in accessing them, she 
then told me that my e mail address could not be found, i gave her my 
amazon details, yes, she found me, wow, we're getting somewhere, then she 
agreed to send me a password change e mail, along with a contact at 
audible to whom i could write and complain  about the treatment i've had 
from audible, yes, you've guessed it, that was yesterday afternoon and 
zilch, i've heard nothing, so for the last time today i'm going to call 
audible and if nothing happens i'll forfeit  my six credits and cancel 
everything, it's gone beyond a joke now, i started having this problem 
with audible last december, and it's now may, and i'm still without my 
audible books, sorry once again for the rant, but it's really bugging me, 
take care, god bless, travel safely, joe bollard, republic of ireland.


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Re: audible again

2013-05-09 Thread Jamie Coady

i just wish we could all use audible.com it is so much better.


-Original Message- 
From: E.

Sent: Thursday, May 09, 2013 11:36 AM
To: PC Audio Discussion List
Subject: Re: audible again

You may have better results using the access page link given at the
top of the audible screen. Also, tr skipping past the Amazon login if
you have been a member for several years and use the link where it
says to sign in using your old Audible username and password. Please
let me know if that works better for you.
I too am an audible subscriber and have been struggling with the site
for months. Let's keep in touch and perhaps together we can progress 
further.


Elizabeth

At 05:04 AM 5/9/2013, you wrote:
hello brian, o boy, what a mess, audible i mean, i spent thirty minutes on 
the phone yesterday with a lady in jamaica trying to get her to understand 
my problems with audible,, she was very indistinct  and couldn't make out 
what i was trying to say, eventually she agreed to put my six credits on 
hold for three months as i was having difficulty in accessing them, she 
then told me that my e mail address could not be found, i gave her my 
amazon details, yes, she found me, wow, we're getting somewhere, then she 
agreed to send me a password change e mail, along with a contact at audible 
to whom i could write and complain  about the treatment i've had from 
audible, yes, you've guessed it, that was yesterday afternoon and zilch, 
i've heard nothing, so for the last time today i'm going to call audible 
and if nothing happens i'll forfeit  my six credits and cancel everything, 
it's gone beyond a joke now, i started having this problem with audible 
last december, and it's now may, and i'm still without my audible books, 
sorry once again for the rant, but it's really bugging me, take care, god 
bless, travel safely, joe bollard, republic of ireland.


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re audible again

2013-05-09 Thread brian parker
Hi, no i am not in the u s a. i am in the united kingdom. it doesn't 
matter where i go, i can't find any link saying library. brian.



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Re: re audible again

2013-05-09 Thread covici
What screen reader are you using?

brian parker brian.parke...@btopenworld.com wrote:

 Hi, no i am not in the u s a. i am in the united kingdom. it doesn't
 matter where i go, i can't find any link saying library. brian.
 
 
 To unsubscribe from this list, send a blank email to:
 pc-audio-unsubscr...@pc-audio.org

-- 
Your life is like a penny.  You're going to lose it.  The question is:
How do
you spend it?

 John Covici
 cov...@ccs.covici.com

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Re: re audible again

2013-05-09 Thread Clifford Blackwell
I' am beginning to believe that there is a problem with access in the UK. 
Perhaps a contact with the RNIB to see if they can lobby on behalf of UK 
users?
- Original Message - 
From: brian parker brian.parke...@btopenworld.com

To: pc-audio@pc-audio.org
Sent: Thursday, May 09, 2013 11:18 AM
Subject: re audible again


Hi, no i am not in the u s a. i am in the united kingdom. it doesn't 
matter where i go, i can't find any link saying library. brian.



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Re: re audible again

2013-05-09 Thread john

Hi all,

Not sure if this will help, but I was asked on audible a month or so ago, to 
setup an amazon account to use for the login on audible. This was at the 
same time I was changing my email used with audible. So am not sure if it 
was to do with this or something they are trying to get us all to do.


best, John

- Original Message - 
From: brian parker brian.parke...@btopenworld.com

To: pc-audio@pc-audio.org
Sent: Thursday, May 09, 2013 3:33 PM
Subject: re audible again


Hi, it doesn't help, because the word library is not on the opening page i 
go to. it is the same url i have been using for two months. i haven't 
changed, but audible has. what url are you using that gibes you the word 
library. brian.



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re audible again

2013-05-09 Thread brian parker
Hi, i am using the latest wineyes. i had no trouble until about five 
days ago. when they said they were improving the system. brian



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Re: re audible again

2013-05-09 Thread covici
So WE 8.2?  If that is the case, you might want to call GW  and get them
to remote in and maybe they can help you -- open till 5 PM Eastern.

brian parker brian.parke...@btopenworld.com wrote:

 Hi, i am using the latest wineyes. i had no trouble until about five
 days ago. when they said they were improving the system. brian
 
 
 To unsubscribe from this list, send a blank email to:
 pc-audio-unsubscr...@pc-audio.org

-- 
Your life is like a penny.  You're going to lose it.  The question is:
How do
you spend it?

 John Covici
 cov...@ccs.covici.com

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Re: re audible again

2013-05-09 Thread Jamie Coady

it used to be my library.


-Original Message- 
From: brian parker 
Sent: Thursday, May 09, 2013 5:18 PM 
To: pc-audio@pc-audio.org 
Subject: re audible again 

Hi, no i am not in the u s a. i am in the united kingdom. it doesn't 
matter where i go, i can't find any link saying library. brian.



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Re: re audible again

2013-05-09 Thread Tom

Ladies and gentlemen,

Audible is off topic for this list. I kept hoping the thread
would just die but since it has not, please discontinue
posting messages on this subject. Twelve list members have
left the list since this topic began.

Thank you,

Tom, PC List owner.


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