Re: [pca] Failed (no Sun Online Account data)
Hi Wei, This looks like a problem with the Sun Online Account information that you are providing to pca. Are you using a pca configuration file (/etc/pca.conf or similar)? If so, can you double check the SOA username/passwd that you have provided in it is correct. Have you recently associated a contract to your SOA account? If so, there may be a delay of up to 48 hours before automated patch downloads will work for you (though the error you are seeing does not indicate that this is the case). I would suggest that you try a wget download of a patch directly initially to confirm that this is working and then see if you can download the same patch via pca. Details of how to download a patch via wget are available at http://sunsolve.sun.com/search/document.do?assetkey=1-9-240066-1. (I suggest you try download 120068-02 (a public patch) and 140778-01 (a patch requiring a contract).) Please include output of any failed wget download attempts with your reply. Best, -Don wei@dot.gov wrote: I am able to download both of the following two patches manually from sunsolve, but both failed when download them via pca. Why does it say patch not found? I mean I can find them on sunsolve and am able to download them manually. Thanks for your help. -- Looking for 119247-36 (8/82) Trying http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi? /usr/sfw/bin/wget http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?119247-36; --timeout 3600 -O /var/tmp/pca_client_patch_dir/119247-36.tmp --23:30:43-- http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?119247-36 = `/var/tmp/pca_client_patch_dir/119247-36.tmp' Connecting to 10.22.44.47:2020... connected. HTTP request sent, awaiting response... 500 119247-36 not found 23:31:44 ERROR 500: 119247-36 not found. Failed Failed (no Sun Online Account data) Failed (patch not found) -- 119281 17 21 -S- 34 CDE 1.6_x86: Runtime library patch for Solaris 10 Looking for 119281-21 (9/82) Trying http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi? /usr/sfw/bin/wget http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?119281-21; --timeout 3600 -O /var/tmp/pca_client_patch_dir/119281-21.tmp --23:31:44-- http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?119281-21 = `/var/tmp/pca_client_patch_dir/119281-21.tmp' Connecting to 10.22.44.47:2020... connected. HTTP request sent, awaiting response... 500 119281-21 not found 23:32:32 ERROR 500: 119281-21 not found. Failed Failed (no Sun Online Account data) Failed (patch not found) From: pca-boun...@lists.univie.ac.at on behalf of Asif Iqbal Sent: Mon 11/9/2009 11:13 PM To: PCA (Patch Check Advanced) Discussion Subject: Re: [pca] Failed (no Sun Online Account data) On Mon, Nov 9, 2009 at 10:57 PM, wei@dot.gov wrote: Yes. I was able to download those failed patches manually from sunsolve. could be something wrong with your proxy. it should not say no sun online account. you may want to post a verbose output for more help From: pca-boun...@lists.univie.ac.at on behalf of Asif Iqbal Sent: Mon 11/9/2009 10:42 PM To: PCA (Patch Check Advanced) Discussion Subject: Re: [pca] Failed (no Sun Online Account data) On Mon, Nov 9, 2009 at 5:39 PM, wei@dot.gov wrote: Thanks Derek for your response. My Sun account has a valid support contract and I should be entitled to all the patches. I tried pca -a and got the same error message. I just don't understand why 10 patches were downloaded successfully but 72 failed. Does anybody else have the same problem? How do find out what's wrong here? can you download any of those failed patch manually from sunsolve? -Original Message- From: pca-boun...@lists.univie.ac.at [mailto:pca-boun...@lists.univie.ac.at] On Behalf Of Derek Terveer Sent: Friday, November 06, 2009 4:57 PM To: PCA (Patch Check Advanced) Discussion Subject: Re: [pca] Failed (no Sun Online Account data) Probably 10 were public patches and 72 required the account. Try running pca with -a to prompt you for your account login/password. derek On Fri, Nov 06, 2009 at 04:55:28PM -0500, wei@dot.gov wrote: I haven't used pca for 4-5 months. Today I updated pca and ran pca -d missingrs to download the patches for my Solaris 10 x86 system. 72
Re: [pca] Missing patch files
Hi Edward, Edward J. Corbett wrote: Hi all, I am having problems with most patches failing due to: Failed (patch not found). I have seen the News post from 10/23 indicating that Sun is aware of this and working on it. But it is unclear to me if the [pca] New release: 20091030-01, is supposed to be the fix to this. I am also starting to have issues with patches failing because /var/sadm/pkg is getting full. My first inclination would be to delete the old patch directories which now amount to about 2GB; but of course things like that are never a good idea, without knowledge. If I can't delete them, what is the alternative? Since there is really no other place to move them. See http://sunsolve.sun.com/search/document.do?assetkey=1-61-208057-1 for details of how to free up space in /var. HTH, -Don
Re: [pca] Failed (no Sun Online Account data)
I've been doing wget downloads for months. Every so often, they stop working and I have to resort to downloading from SunSolve. Fortunately, with your voice around, I have come to expect the irregular update account dance that has to be done so I can continue to use PCA. Thanks, Ben On Tue, Nov 10, 2009 at 3:29 PM, Don O'Malley don.omal...@sun.com wrote: Hi Ben, For wget downloads there is a once off SLA that you need to agree to once. This is the section Step 5 - Register for patch download automation at the bottom of the Update Account page (http://sunsolve.sun.com/edit-user-form.do) you'll see linked on the top right of the page when logged into SunSolve. (See the Prerequisites for using wget section of http://sunsolve.sun.com/search/document.do?assetkey=1-9-240066-1 also.) There have been some very isolated download issues earlier this morning resulting in ERROR 403: Service Error responses from getupdates2.sun.com, so you may have hit them. Best, -Don Ben Taylor wrote: I was unable to download a specific patch this morning. Went to sunsolve, tried to download it, got a new agreement, agreed, it downloaded. Once that happened, I was able to download with pca the same patch from my normal system. Kind of annoying. On Tue, Nov 10, 2009 at 11:53 AM, Don O'Malley don.omal...@sun.com wrote: Hi Wei, This looks like a problem with the Sun Online Account information that you are providing to pca. Are you using a pca configuration file (/etc/pca.conf or similar)? If so, can you double check the SOA username/passwd that you have provided in it is correct. Have you recently associated a contract to your SOA account? If so, there may be a delay of up to 48 hours before automated patch downloads will work for you (though the error you are seeing does not indicate that this is the case). I would suggest that you try a wget download of a patch directly initially to confirm that this is working and then see if you can download the same patch via pca. Details of how to download a patch via wget are available at http://sunsolve.sun.com/search/document.do?assetkey=1-9-240066-1. (I suggest you try download 120068-02 (a public patch) and 140778-01 (a patch requiring a contract).) Please include output of any failed wget download attempts with your reply. Best, -Don wei@dot.gov wrote: I am able to download both of the following two patches manually from sunsolve, but both failed when download them via pca. Why does it say patch not found? I mean I can find them on sunsolve and am able to download them manually. Thanks for your help. -- Looking for 119247-36 (8/82) Trying http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi? /usr/sfw/bin/wget http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?119247-36; --timeout 3600 -O /var/tmp/pca_client_patch_dir/119247-36.tmp --23:30:43-- http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?119247-36 = `/var/tmp/pca_client_patch_dir/119247-36.tmp' Connecting to 10.22.44.47:2020... connected. HTTP request sent, awaiting response... 500 119247-36 not found 23:31:44 ERROR 500: 119247-36 not found. Failed Failed (no Sun Online Account data) Failed (patch not found) -- 119281 17 21 -S- 34 CDE 1.6_x86: Runtime library patch for Solaris 10 Looking for 119281-21 (9/82) Trying http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi? /usr/sfw/bin/wget http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?119281-21; --timeout 3600 -O /var/tmp/pca_client_patch_dir/119281-21.tmp --23:31:44-- http://10.22.44.47:2020/cgi-bin/pca-proxy.cgi?119281-21 = `/var/tmp/pca_client_patch_dir/119281-21.tmp' Connecting to 10.22.44.47:2020... connected. HTTP request sent, awaiting response... 500 119281-21 not found 23:32:32 ERROR 500: 119281-21 not found. Failed Failed (no Sun Online Account data) Failed (patch not found) From: pca-boun...@lists.univie.ac.at on behalf of Asif Iqbal Sent: Mon 11/9/2009 11:13 PM To: PCA (Patch Check Advanced) Discussion Subject: Re: [pca] Failed (no Sun Online Account data) On Mon, Nov 9, 2009 at 10:57 PM, wei@dot.gov wrote: Yes. I was able to download those failed patches manually from sunsolve. could be something wrong with your proxy. it should not say no sun online account. you may want to post a verbose output for more help From: pca-boun...@lists.univie.ac.at on behalf of Asif Iqbal Sent: Mon 11/9/2009 10:42 PM To: PCA (Patch Check Advanced) Discussion Subject: Re: [pca] Failed (no Sun Online Account data) On Mon, Nov 9, 2009 at 5:39 PM, wei@dot.gov wrote: Thanks Derek for your response. My Sun account has a valid support contract
