Re: Pentax 17-70 repair -- on PARTS HOLD
On 2010-11-29 17:31 , Joseph McAllister wrote: Most likely to the frustration of the next PZ-1p in line for some repair work. eleven years ago i bought a Bosch washer and dryer that i had noticed unmarked in a back room at an appliance store; at first the manager wasn't sure whether he could sell them; finally he decided he could and he gave me a great price once delivered, the washer wouldn't power up; the seller came and took a look and was puzzled; so he called in a professional who quickly discovered the main logic board was missing, and called the seller; someone on the seller's staff suddenly remembered why they were sitting in that back room -- the logic board had been cannibalized to repair another unit ... (been working perfectly ever since) -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: Pentax 17-70 repair -- on PARTS HOLD
On Nov 29, 2010, at 13:23 , Ken Waller wrote: > Unfortunately not a new phenomenon. > I ran into this years ago when the PZ1P was still current. I needed the film > advance motor to be replaced. I was told by Pentax repair in Colorado that > they had no replacement available & had no idea when one was due. After > waiting a few months I told them to replace the body (it was still under > warranty) and viola a replacement motor magically found its way into my PZ1P ! Most likely to the frustration of the next PZ-1p in line for some repair work. :-) I've worked as a parts supervisor of a 1970's audio repair facility in Framingham, MA. At the bottom of the hill below BOSE "on the mountain". When the New York office called and told us to find the part "somewhere" in the in-house repairs or unpack a new unit from the warehouse, we knew someone had gone up the chain to get action on OUR lousy supply chain. This was back in the day when we had over 150 various transistors, bins of resistors, capacitors, diodes that we chose from to replace on a failed circuit board, well before some bean counters realized it was less expensive to replace the circuit boards when you considered man hours wasted on troubleshooting and making a component repair on an unit that manufacturing costs were just over the repair costs. That's why these days you are frequently advised (APPLE, are you listening?) to replace a unit out of warranty rather than repair it. At your expense, of course. To emphasize that point, they will engineer your unit obsolete in 18 months anyway. :-) Joseph McAllister pentax...@mac.com http://gallery.me.com/jomac -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: Pentax 17-70 repair -- on PARTS HOLD
Unfortunately not a new phenomenon. I ran into this years ago when the PZ1P was still current. I needed the film advance motor to be replaced. I was told by Pentax repair in Colorado that they had no replacement available & had no idea when one was due. After waiting a few months I told them to replace the body (it was still under warranty) and viola a replacement motor magically found its way into my PZ1P ! Kenneth Waller http://www.pentaxphotogallery.com/kennethwaller - Original Message - From: "Igor Roshchin" Subject: Pentax 17-70 repair -- on PARTS HOLD Earlier this month, I sent my 17-70/4 zoom for repair (while it was still under warranty, - before the end of the 1st year). It had problems focusing on the long end of the focal length, - AF (and I couldn't get the focus confirmation when focusing manually). I just spoke with the service center, and they told me that they are waiting for the parts (the circuit board), and Pentax has no ETA for its arrival. I also spoke with the Pentax Support, but they haven't given any estimates either. 1. I wonder what is happening with PEntax that they don't have even ETA for their parts. 2. I wonder if this problem (or more likely, - the absence of the circuit boards) can be related to the infamous SDM problem. Igor -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: Pentax 17-70 repair -- on PARTS HOLD
I had the same response (no ETA for parts) when I sent my k-7 in for repair about a year ago. It needed a new circuit board, too, iirc... In the end, it took about 6 weeks. (Longer than the length of time I had owned the camera at that point.) I hope you have better luck. -c On Mon, Nov 29, 2010 at 2:12 PM, Igor Roshchin wrote: > > Earlier this month, I sent my 17-70/4 zoom for repair (while it was still > under warranty, - before the end of the 1st year). > It had problems focusing on the long end of the focal length, - > AF (and I couldn't get the focus confirmation when focusing manually). > > I just spoke with the service center, and they told me that > they are waiting for the parts (the circuit board), and Pentax > has no ETA for its arrival. > I also spoke with the Pentax Support, but they haven't given any > estimates either. > > 1. I wonder what is happening with PEntax that they don't have even ETA > for their parts. > > 2. I wonder if this problem (or more likely, - the absence of the > circuit boards) can be related to the infamous SDM problem. > > Igor > > > > -- > PDML Pentax-Discuss Mail List > PDML@pdml.net > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link directly above and follow > the directions. > -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
