Re: South African Pentaxers: are you also struggling to get Pentax goods?

2002-08-16 Thread Pieter Nagel

On Wed, 2002-08-14 at 15:06, MZ3_fella _ wrote:
 I'm really surprised that you've had trouble getting products - the S.A 
 distributor, ISO PHOTO has twice won the Pentax Distributor of the Year 
 Award, based largely on astounding market shares.

The are doing very well at pushing point-and-shoot cameras through
minilabs, apparently. Its the more professional dealers and gear that 
seem to be neglected.


Anyway, having complained publically, I should publically state that I
finally got an order for five eyecups placed yesterday, much to the
surprise of the dealer who phoned and thought it would be a
demonstration of how impossible it is to get anything out of ISO Photo.

Maybe I'll be drowned in eyecups soon, if ISO Photo suddenly woke up and
starts processing all my attempts to get eyecups last year.

In that case, maybe it'll be me that ends up mailing eyecups to PUGers
in need, instead of the other way around :-)

Next month's article: pictures on my website on how to fix Pentax
eyecups so that they do not get lost in the first place? Lets hope.
 
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Re: South African Pentaxers: are you also struggling to get Pentax goods?

2002-08-14 Thread MZ3_fella _

I'm really surprised that you've had trouble getting products - the S.A 
distributor, ISO PHOTO has twice won the Pentax Distributor of the Year 
Award, based largely on astounding market shares. They seem to be (or have 
been) a very dedicated and professional bunch that were willing to do 
anything to expand their business.  Perhaps the problem does not lie with 
them.

Patrick



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RE: South African Pentaxers: are you also struggling to get Pentax goods?

2002-08-13 Thread Glen O'Neal

Pieter,

It seems to me with all our friends on the PDML, one of us should be able to
order anything you need and ship it to you. I am not sure if there are any
reasons why this would not work or would be cost prohibitive. If I can help,
let me know.

Glen (in Kansas City)

Happiness is Older whiskey, Younger women, and faster lenses . Ha!

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Pieter Nagel
Sent: Tuesday, August 13, 2002 1:37 PM
To: pentax-discuss
Subject: South African Pentaxers: are you also struggling to get Pentax
goods?


I've been struggling to order *any* Pentax product from Pentax dealers.
The dealers complain that Pentax SA simply fails to even order the goods
for them.

Am I alone in this experience?

I feel driven to abandon my entire investment in Pentax gear - but damn,
I love the cameras too much to let the pathetic support of a local
distributor drive me that far without a fight!

If you have a similar experience, please complain via www.pentax.co.za
(email [EMAIL PROTECTED]). Maybe if enough people complain they'll wake
up.

Sigh... all I want is to order a 77/1.8 Ltd. They couldn't even get me
*eyecups* for the past year now!

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RE: South African Pentaxers: are you also struggling to get Pentax goods?

2002-08-13 Thread Pieter Nagel

On Tue, 2002-08-13 at 21:58, Glen O'Neal wrote:

 It seems to me with all our friends on the PDML, one of us should be able to
 order anything you need and ship it to you.

Wow, thank you. I will keep that in mind if I don't manage.

But my goals are more long-term: I want to shake some sense into the
local distributors. I've been trying to order a 77/1.8 for over a year,
but am reluctant to sink money into my Pentax gear if I can't even
depend on them for replacement parts.

Imgine going to various camera shops every month for a year, asking
them: 
  Have you got my eyecups yet? 
  Nope, the rep says Pentax forgot to order them again. 
  Oh. Any price on a 77/1.8 yet
  Nope, the distributors never phoned back. The guy I spoke to last
didn't even know such a thing existed
  Oh. Did you get that Pentax camera case for that dentist yet?
  Nope. No response from Pentax the past two years.

Sheesh!

Every night I tuck my cameras in bed as if they're orphans in an
orphanage, or refugees or something :-)
 
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RE: South African Pentaxers: are you also struggling to get Pentax goods?

2002-08-13 Thread Rob Studdert

On 13 Aug 2002 at 22:41, Pieter Nagel wrote:

 Imgine going to various camera shops every month for a year, asking
 them: 
   Have you got my eyecups yet? 
   Nope, the rep says Pentax forgot to order them again. 
   Oh. Any price on a 77/1.8 yet
   Nope, the distributors never phoned back. The guy I spoke to last
 didn't even know such a thing existed
   Oh. Did you get that Pentax camera case for that dentist yet?
   Nope. No response from Pentax the past two years.

Hi Pieter,

It used to be quite similar here in Oz, it's not so bad now though, but there 
are still a few big gaps, keep going hard at the retailers and if you have no 
joy call the distributors yourself and make waves there.

Cheers,

Rob Studdert
HURSTVILLE AUSTRALIA
Tel +61-2-9554-4110
UTC(GMT)  +10 Hours
[EMAIL PROTECTED]
http://members.ozemail.com.au/~distudio/publications.html
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RE: South African Pentaxers: are you also struggling to get Pentax goods?

2002-08-13 Thread Pieter Nagel

On Wed, 2002-08-14 at 00:44, Rob Studdert wrote:

 It used to be quite similar here in Oz, it's not so bad now though, but there 
 are still a few big gaps, keep going hard at the retailers and if you have no 
 joy call the distributors yourself and make waves there.

It the *distributors* that are the problem! Every single authorised
Pentax retailer in my region complains that the sole distributor fails
to supply them with stock!
 
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Re: South African Pentaxers: are you also struggling to get Pentax goods?

2002-08-13 Thread William Robb

- Original Message -
From: Pieter Nagel
Subject: RE: South African Pentaxers: are you also struggling to
get Pentax goods?

 It the *distributors* that are the problem! Every single
authorised
 Pentax retailer in my region complains that the sole
distributor fails
 to supply them with stock!

Is there any way you could get help from Pentax Japan?
It would seem to me that if they have a flakey distributor in
your country, they would probably like to know about it so they
can fix the problem.
William Robb
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