Re: What's Wrong With the PDML Server? What's wrong with the archives?

2001-11-13 Thread Knut Kampe

The recent mails concerning the mail server and the archive were really
helpful to understand how the system is set up. Obviously the mail-server
works very smoothly. Thank you Doug!

The archives (only these are availlable on the web) were in a definite
mess. When people were complaining about the list they obviously meant the
archives (and not the PDML-mail server of Doug).

I was suprised by the way people who pointed out difficulties on the
system, were attacked by other list members. Comments like do it yourself
why don't you offer a better service etc. were abundant. Of course I'd
like to, unfortunately I'm not very computer literate. Obviously these
comments were just aimed at stuffing the mouths of people who dared notice
anything. 

One list member even send the guidelines of the mail archive pointing out
that there was no guarantee what so ever. Suprisingly these guidlines
contained the following statement:

How can I help? 
There are several ways you might be able to help out with The Mail Archive.
First and foremost, complain! Is something too slow? Could something be
done better?

Does something not work correctly? Any feedback we get goes towards making
a better service. There is a place to submit feedback on the general
information page.

I looked up the link, the emailadress for this feedback is: 
[EMAIL PROTECTED]

So when people notice difficulties with the archives, I think this is where
the comments should go (not to [EMAIL PROTECTED] [I made this mistake
myself]). The people who run the archive do this for free (they are
enthusiasts as well) so agressive comments are obviously not appropriate.
Nevertheless I'm really sure they'd appreciate construtive feedback, where
people notice oddities of the archives. 

Best wishes,
Knut
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[Fwd: Re: What's Wrong With the PDML Server?]

2001-11-13 Thread Joseph Tainter

Whatever problems going on at mail-archive.com have absolutely nothing 
to do with the PDML server. The PDML server is fine. There is nothing 
wrong with the PDML server. One more time: The PDML server is healthy 
and happy.

I spend a lot of time and not a little money keeping the PDML server fed 
and happy and it is running very smoothly right now, and I am beginning 
to resent that any time a service over which I have no control gets, in 
some people's opinion, behind in its VOLUNTARY service, I get the blame.

Both the PDML and the separate organization that handles our archiving 
are brought to you by people who feel that both are worthwhile. They are 
both brought to you at no charge. If you have problems with either 
service that are insurmountable, there is only one course of action.

Demand your money back.

Doug

Me:

My wife insists on the right to be testy with me without reason. I've
never conceded the point to her, and I won't to anyone else.

Firstly: Many of us, Doug, myself included, have expressed our
appreciation for your efforts to keep PDML going. We enjoy the list. I
thank you again.

Secondly: Let me see if I've got this straight: PDML and
mail-archive.com are two separate entities. Okay. Now I've got it. I
don't recall, however, that this was ever explained. It's still not
explicitly explained. I had to ferret it from the above. If this had
ever been expliclty explained, then the testiness would be
understandable. In the future I'll just throw a brick at the wall, since
mail-archive.com gives no place to report faulty performance.

Thirdly: Demand your money back implies something for nothing. Fair
enough, if the something gets delivered. Lately it hasn't been. I've
gotten nearly nothing for nothing. I am very happy that someone runs
mail-archive.com as a free public service. I think, though, that one
should not offer a service, free or otherwise, unless one can deliver.

And, Doug: Did I thank you? I wouldn't complain if I didn't value PDML
so much. In the future I'll know not to complain to you. If I complain
to the list, please don't read it as a personal complaint. I'll try to
be explicit about the fault lying with mail-archive.com.

Joe
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Re: What's Wrong With the PDML Server?

2001-11-13 Thread Tom Rittenhouse

It will be sent in a plain white unaddressed, unstamped envelop.

The list is worth every cent we are paying Doug to maintain it. Why he does
this for nothing and then has to listen to compliants is beyond me, but I
sure appreciate it.  Thanks Doug.

--graywolf
-
The optimist's cup is half full,
The pessimist's is half empty,
The wise man enjoys his drink.


- Original Message -
From: Doug Brewer [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Monday, November 12, 2001 10:40 PM
Subject: Re: What's Wrong With the PDML Server?

 Demand your money back.
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Re: What's Wrong With the PDML Server?

2001-11-13 Thread aimcompute

List Guys,

I personally didn't see any of the complaints regarding the web-version of
the PDML as attacks.  I thought they were written more in the tone of
inquiries as to what the problem might be.  Maybe they reflected a little
undertone of frustration, but wouldn't we all?  I don't think anyone was
attacking Doug, at least I didn't see it that way.

I can see why members did this.  They rely on, and enjoy the web version of
the PDML as much as we enjoy the live list.  To not have it for days DOES
indicate a problem, albeit not with the PDML server.

The fact is, excuse me Doug, for speaking out of turn, that Doug is just
about, if not the only person, one can address concerns to.  The web
version, as he says, is not what's running on his server.  That is handled
somewhere else.  I'm sure that Doug has been, and will be passing the
concerns along.

I'm sure we all appreciate the time and effort Doug puts into this list.
Without him, someone else would have to host it, or it wouldn't exist.

I'm not sure the 'it's free, so like it or lump it'  argument holds water.
There are lots of things that are, to an extent, free in this world that
we use, depend on, and take advantage of because they are offered.  It's
like driving down to the filling station and always finding their air hose
for tires is out of service.  It's free sure, but still of no value.  We
would not keep driving there to put air in our tires if we knew it wasn't
working.

The PDML is one of those things.  If there is a problem with the web version
and it's unreliable, and cannot be made reliable, then maybe it's time to
get rid of it.  I'm not saying that's the solution I'm just saying... what?
If it can become reliable, great.  If it's not reliable, then switching over
to the live list is probably the next best option for those who consider it
to be that valuable.

I think raising the red flag is quite appropriate.  On the other hand, if
Doug's been receiving Damn you fool - get it working messages off-list, I
can see why HE would be upset.

Hope I didn't offend anyone.

Tom C.

- Original Message -
From: Tom Rittenhouse [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Tuesday, November 13, 2001 4:37 PM
Subject: Re: What's Wrong With the PDML Server?


 It will be sent in a plain white unaddressed, unstamped envelop.

 The list is worth every cent we are paying Doug to maintain it. Why he
does
 this for nothing and then has to listen to compliants is beyond me, but I
 sure appreciate it.  Thanks Doug.

 --graywolf
 -
 The optimist's cup is half full,
 The pessimist's is half empty,
 The wise man enjoys his drink.


 - Original Message -
 From: Doug Brewer [EMAIL PROTECTED]
 To: [EMAIL PROTECTED]
 Sent: Monday, November 12, 2001 10:40 PM
 Subject: Re: What's Wrong With the PDML Server?

  Demand your money back.
 -
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Re: What's Wrong With the PDML Server?

2001-11-13 Thread Juan J. Buhler

 I'm sure we all appreciate the time and effort Doug puts into this list.

I sure do. Thanks Doug!

 Without him, someone else would have to host it, or it wouldn't exist.

When Doug sent that message a while back, saying that we were being
kicked off of pentax.com, I first thought the list was going to move
to topica.com or Yahoo groups. I'm in a couple of lists hosted by
topica, and they work seamlessly (like pdml.net does) but thay also
provide a web interface if you want it. Actually, for one of the lists
I'm on I get email, the other I read on the web.

Doug, if keeping the list going takes a lot of resources I'd suggest
you move it to Topica. You can still manage it, but it should be free,
and the archive takes care of itself.

Just my $.02,

j

--
---
 Juan J. Buhler | Sr. FX Animator @ PDI | Photos at http://www.jbuhler.com
---
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What's Wrong With the PDML Server?

2001-11-12 Thread Joseph Tainter

To maintain my e-mail sanity (or as much as possible), I read and
participate in PDML on the web site, not as e-mail. That is, I read it
at:

http://www.mail-archive.com/pentax-discuss%40pdml.net/

From time to time the server seems to get days behind in posting
messages. It happened a few months ago, then 3 or 4 weeks ago, then
again this month. That is, it is becoming more frequent. Now it has
caught up to Nov. 10, but it seems that about 2/3 of the messages are
missing. When I click on a heading, I get a Not Found message from the
server.

Does anyone know what is happening?

Can anything be done to convince whoever maintains the server to do a
better job? My ability to participate has essentially been nil over
recent weeks.

Am I the only one who participates in the list via the web page, rather
than through e-mail?

Thanks,

Joe
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Re: What's Wrong With the PDML Server?

2001-11-12 Thread Doug Brewer

Whatever problems going on at mail-archive.com have absolutely nothing to do with the 
PDML server. The PDML server is fine. There is nothing wrong with the PDML server. One 
more time: The PDML server is healthy and happy. 
 
I spend a lot of time and not a little money keeping the PDML server fed and happy and 
it is running very smoothly right now, and I am beginning to resent that any time a 
service over which I have no control gets, in some people's opinion, behind in its 
VOLUNTARY service, I get the blame. 

Both the PDML and the separate organization that handles our archiving are brought to 
you by people who feel that both are worthwhile. They are both brought to you at no 
charge. If you have problems with either service that are insurmountable, there is 
only one course of action.

Demand your money back.

Doug


At 7:14 PM -070011/12/01, Joseph Tainter  wrote, or at least typed:
To maintain my e-mail sanity (or as much as possible), I read and
participate in PDML on the web site, not as e-mail. That is, I read it
at:

http://www.mail-archive.com/pentax-discuss%40pdml.net/

From time to time the server seems to get days behind in posting
messages. It happened a few months ago, then 3 or 4 weeks ago, then
again this month. That is, it is becoming more frequent. Now it has
caught up to Nov. 10, but it seems that about 2/3 of the messages are
missing. When I click on a heading, I get a Not Found message from the
server.

Does anyone know what is happening?

Can anything be done to convince whoever maintains the server to do a
better job? My ability to participate has essentially been nil over
recent weeks.

Am I the only one who participates in the list via the web page, rather
than through e-mail?

Thanks,

Joe
-- 
Douglas Forrest Brewer
Ashwood Lake Photography
[EMAIL PROTECTED]
http://www.alphoto.com
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Re: What's Wrong With the PDML Server?

2001-11-12 Thread Fred

  Can anything be done to convince whoever maintains the server
  to do a better job? My ability to participate has essentially
  been nil over recent weeks.

Gimme a break...

 Whatever problems going on at mail-archive.com have absolutely
 nothing to do with the PDML server. The PDML server is fine.
 There is nothing wrong with the PDML server. One more time: The
 PDML server is healthy and happy.

Thanks for trying to making that clear, Doug.

 I spend a lot of time and not a little money keeping the PDML
 server fed and happy and it is running very smoothly right now,
 and I am beginning to resent that any time a service over which
 I have no control gets, in some people's opinion, behind in its
 VOLUNTARY service, I get the blame.

As one of my friends often said, No good deed ever goes unpunished -
g.

 Both the PDML and the separate organization that handles our
 archiving are brought to you by people who feel that both are
 worthwhile. They are both brought to you at no charge. If you
 have problems with either service that are insurmountable, there
 is only one course of action.  Demand your money back.

Good advice, Doug.  So, let's stop the whining and be a little more appreciative, eh?

Fred
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